[Q] Can only connect with wifi - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi all - Just got a diamond 2 from ebay . I can get everything connected no problems through wifi however with the wifi off nothing connects phone works sms works sim is showing an HSDPA connection and o2 has changed to 3g o2 . Is there any settings i have missed to connect to the internet any other way except wifi.
Tried so far all report connection error.
Weather widget
Live messenger
data connection - won't turn on
Phone is on o2 in UK.
Other thing to mention is i left this sim in the phone overnight as my old number was being transferred to it have tried a soft reset as well.
Any help or suggestions would be appreciated.

Finally managed to find some settings hidden under about 15 different layers to change the gprs settings and connect to everything else. No idea where they are now so i'm afraid i can't help future users coming into this post but if i reflash with a different rom no doubt i will be tearing my hair out to enter them again and when i find them this time i will write them down.

(I'm doing this from memory so forgive me if I have left something out.)
Generally if you go to Settings\Connections\Connections and I believe you go to the advanced? tab, you should see 2 connections settings, set both to internet.

Thanks for the reply Bruce. Couldn't find it in the ROM i'm using so instead i found another way . Entered here incase anyone else comes up with the same problem.
1: goto settings>wireless controls - this also works if you go to weather and let it try to update over data.
2: click data connection - it will try to connect and fail.
3: on the failure screen click settings
4: on the settings tab adjust the internet settings for your provider in my case o2 active settings
5: click advanced and from there you can edit the details as you wish..
Hope that helps someone else out there and again thanks for the reply Bruce

Related

T-Mobile Wings WIFI Problum

my T-Wings give me WIFI problums coz i always Conact WIFI network on my work place but mostly time wifi show its conncted but not working .. but after reset some time its work or some time not
some1 know whtz wrong ?
maliks said:
my T-Wings give me WIFI problums coz i always Conact WIFI network on my work place but mostly time wifi show its conncted but not working .. but after reset some time its work or some time not
some1 know whtz wrong ?
Click to expand...
Click to collapse
have you tried accessing any other wifi connection outside of your workplace ? does it give you the same problem ?
Wifi problums
yes but i didnt face problum other places but on work place its working befor fine
problem with T MOBLE WING
I have the same problem , I even did try connect to my home Wifi it show connected ,but doesn't open to the website I want to ,can some one help,thanks
I had the same problem, I installed batterystatus, and checked the option to disable gprs when wlan is on, and now it works fine...
You don't need batterystatus to do this (the software just does it automatically for you), you can do it by yourself by disabling "data connection" in the connection manager whenever you turn on the wifi radio
-Hope it helps
t-mobile wing wifi problems
I had a similar problem with my wing. It would connect to unsecured WIFI networks and work flawlessly but when I connect to a secured network it would work for about 1 min then just hang while downloading a web page. If you device is doing this send it back to t-mobile and get a new one. This is what I had to do. hopefully you have a warranty.
I just got my T-Mobile Wing and I think I have the same problem. It just doesn't want to work with my WPA-secured Wi-Fi. When I switch WPA off, it works fine.
Did anyone else had a problem like this?
Called T-Mobile, they have nothing like that in their knowledge base.
I got this problem when i installed HTC 10 Button comm manager. I uninstalled it and WiFi works again.
Hope this helps
i have somewht of a similar problem, since ive had my Wing i have been unable to use my wi-fi, when i turn it on it says connected and shows me the lil meter and everythin but when i try browsing or downloadin it just hangs and does nothing until i turn the wi-fi off...i have no clue why i have learned to live without it but would appreciate any help...thanks
Try this it work for me. Whenever you want to connect to secure wpa do this before you make the connection
Start > Setting > Connections > Wifi Status > Power Mode > Move the slide "Best Performance"
Your wing should be able to connect to secure wpa.
Hope this help.
timace said:
i have somewht of a similar problem, since ive had my Wing i have been unable to use my wi-fi, when i turn it on it says connected and shows me the lil meter and everythin but when i try browsing or downloadin it just hangs and does nothing until i turn the wi-fi off...i have no clue why i have learned to live without it but would appreciate any help...thanks
Click to expand...
Click to collapse
Make sure you disconnect from edge/gprs before you try to surf after you are connected to the wifi.
ivanmmj said:
Make sure you disconnect from edge/gprs before you try to surf after you are connected to the wifi.
Click to expand...
Click to collapse
how exactly do i do this? is it what was explained about in the battery status menu and check marking the box 'disable proxy for wi-fi'...?
You can click on the little E or G on top and click on Disconnect.
ivanmmj said:
You can click on the little E or G on top and click on Disconnect.
Click to expand...
Click to collapse
i dont know how i ever survived without wi-fi....WOW....thank u
Thank Ayodeji13. He answered this in the 5th post. ^_^ But, yea, I've done the same thing before and was lucky to realize where the problem was coming from. Unfortunately, it didn't help me with the crappy wifi signal that my Wizard provided me. The wing, on the other hand, is MUCH better at this.
joking said:
Try this it work for me. Whenever you want to connect to secure wpa do this before you make the connection
Start > Setting > Connections > Wifi Status > Power Mode > Move the slide "Best Performance"
Your wing should be able to connect to secure wpa.
Hope this help.
Click to expand...
Click to collapse
Thanks mate... I too was having issues connecting to wifi... its kind of strange... it was connecting to my home network for sometime but later it suddenly stopped. It will connect to other networks but not to my secured network. Today I tried the setting you mentioned and surprisingly my phone connected to my home network... I wonder why because this setting should improve the performance and not the connectivity itself... Thanks again
you can add me to the list of people with wifi issues. I can't connect to my wireless router and I'm stand two feet away from it. It shows up but when I try to connect it says unavailable. I've done everything from turning the data off, to setting the power to best performance but it won't connect.
I need help... Whenever I connect it says I'm connected but actually I'm not. Yesterday I could view directions using live search but couldnt browse the web, not i cant do both. it gets stuck on the locating... part of loading the website. sometimes it gets to opening but the KB bar doesnt come up and it gives me some 500 internal error, or page doesn't exist. I cant do the best performance thing because im using touch it 2.3 rom and i dont have wifi status anymore.
WHY DO YOU HAVE TO REMOVE THAT STUF?!! URGH! I dont even have msn!
But anyways, can someone help me connect to the internet?...
TRY THIS
I have the same problem, i i manage to fix my wifi connectivity by editing the registry.....try this at your own risk.....but swear it works for me. i used total commander to edit registry and go to:
HKEY_LOCAL_MACHINE > SOFTWARE > HTC > Comm Manager >
then you will see folders 0 - 8 or some only have 0 - 7 ,delete folders 6 and up ........ ( I JUST MOVE MINE instead of DELETING IT< I MOVE IT TO STORAGE CARD SO IF SOMETHIN GOFF UP I CAN JUST PUT IT BACK )....
SOFT RESET then try turn your wifi ON , connect to your network.... til me if this works for u guys...
i think the value of those folders are bum hehehehe thats why it wont connect......., after connecting to your wifi secured or not , it will create another folder and add those folders back by default...but this time the good settings lolz its worth a try !
Ok this is realy frustrating. My wing was getting on my secured home network and npw it dose not. I read all the post and have tried some (the ones that I could understand). I dont have the option under battery status to disable gspr or gpsr. And my system is vista 64 so total commder dosen seem to work for reg settings(edits). I can conect to unsecure networks but I cant to my hone (secure) network. I have in the past but it dsent ssem to work now?

Connection Setup fix Rogers Canada help

Every time I do a soft reset, I get a notification bubble
Connection Setup
The operator does not exist in the data base. Please contact your operator for connection settings
The connection Setup will redirect you to the connections screen. (Very annoying)
Once I hide the notification I get redirected to:
Settings/connections screen I just hit ok in the top right corner to get rid off it.
The phone finds my network without any problems (Rogers Canada) it just can find the operator trough connection setup I guess?
I have an unbranded Tytn II the Connection Setup version 1.0 (build 30726.ppc.001) doesn’t have Canada as a choice to select Operator.
Can I disable connection setup? If so how? Or can I add Canada Rogers as an operator and how ?
Thanks in advance
PS I did searched the 12 pages result from connection setup
in settings\connections
goto connection setup
right softkey
uncheck "enable auto configuration"
that would turn off the detection everytime you turn on the phone
and about settings, coz i'm in fido, so i can't help you with that
badghost said:
in settings\connections
goto connection setup
right softkey
uncheck "enable auto configuration"
that would turn off the detection everytime you turn on the phone
and about settings, coz i'm in fido, so i can't help you with that
Click to expand...
Click to collapse
I have the auto configuration uncheck but sill doest it I am wondering if I can uninstall connection setup
hmm i'm with fido and everytime i used to get that same message...after unchecking it..and soft reset it never came back..not too sure why it doesnt work for u
PS. i do have canada and rogers in my drop down lists
i have version 1.0 build 31261<PPC.020>
which one do u have?
bapssystupr3m3 said:
hmm i'm with fido and everytime i used to get that same message...after unchecking it..and soft reset it never came back..not too sure why it doesnt work for u
PS. i do have canada and rogers in my drop down lists
i have version 1.0 build 31261<PPC.020>
which one do u have?
Click to expand...
Click to collapse
I forgot to reset my phone Now its working Thanks a lot boys
I don't have rogers on my drop list it may be because I am still using original rom I see you have dutty rom he may load it.
yup to soft reset...glad to hear its fixed for u now.have fun

Need connection setup for S730

Please help me the connection setup cab, because my S730 cannot setup my network.
Need more information, do you want the cab for the initial connection setup wizard thing?
What type of network are you trying to connect to? WiFi? Phone's network?
If its your home wifi then make sure you have the wep correctly typed in, or is it the other encryption? and you might need to tweek the power options for the wifi so it wont nerf it...
Expand your question and give us as much info as to the problem, might not need to reinstall anything, could but might not need to.
I hv some problem with phone network, during i setup phone network then appear for error in the database. Pls help me for solution.
Phone network is going to be a hard one for us to trouble shoot since we dont work for the phone company, easiest way to try and get it working would be to go into a store and have an employee take a peak at it, however if you orderd it over the internet they might not be able to help you unless they support the device. Going through HTC could take a while.
Now what exactly does the error say? Just "Database error"? Or does it give a refrence code like a windows BSOD will give you a stop code?
To start with I would make sure your SIM looks okay as it could be having issues reading the network info off of it, next take a look in your phone settings, Start>(Option 8) Settings>Phone, theres several in there to look at but mostly go to the next page and into Networks, is your even listed? What options do you have under find a new network?
If you go back into phone under Band Select what is it set to?
If you go back into the main options menu what is under Regional Settings?
And, do you have a signal where your at?
Thanks for your explanation, i only have a problem with appear "error in the database" therefore i can't using GPRS or 3G network for HSDPA etc. I need some setting to run my GPRS or 3G network, because previous HP i'm using i have no problem with above matter.
Did you change anything in the menu's I listed above? It sounds like your saying the issue is only with the network as it applies to data and not voice (phone calls).
Go into your GPRS settings section and let us know what it says in there, did you go into a store and pick up the phone or just order it online? Was your old HP fully 3g / hsdpa ready? Did you change anything on your account that might be killing it on your phone?
Need to know what your settings are before going after it being a phone problem internally, setting, or something up with the network interaction. What are you trying to access? Sending an SMS / MMS or something with the browser or another application trying to use the internet?
Error in the DB sounds almost like its getting a connection but cannot locate your information?
If your browsing something online and get that its usually a browser error in which you can delete your history / cookies or reinstall it or its a website error and its no longer connecting to the DB properly etc.
Do you see an E or 3G on the top of your phone (by the battery Status) at any time?
I never change anything in my S730. I only try to setup my connection wizard in S730 but failed (It called error in the database)
Before i'm using S730, all the network likes video call, HSDPA, GPRS is running well but when i'm using S730 all the above network can't be running well. I only can use for phone and SMS.
Yes Error in the DB is almost like its when getting a connection setup but i never successful to find location the network. Do you have a cab to run the connection setup like HTC Tytn II?
I cannot browsing anything when the connection setup can't be done.
I see in my S730 the icon E or 3G on the top of my phone but cannot running well due to connection setup can't be done.
Hmm, I will see what more I can do when I am at home later tonight. Most of the connection settings will be network specific and read off of your phone, to use 3g and Edge you shouldnt have to set anything up. I just put in my new SIM card, turned the phone on and away I went. The only setting up I had to do was for the Wifi.
Since your phone is recognizing the networks I dont think its an issue with that aspect of the phone, something in the drivers could be causing issues with how it interacts with the network. Could be the sim having corrupt information and a few other things.
Who is your provider?
Many thanks for your assistance. I'm using provider INDOSAT in Indonesia.
I have not seen any other similar errors for INDOSAT on google (didnt dig too deep however).
For giggles go into your start menu and select more until you see the connection setup wizard (earth with a magic wand on it) and see what that does for you.
Does the phone stay in E or 3g mode or cycle between the two at random while your at home? How is the coverage in your area? I dont have 3g available here but every now and then my phone will slip into 3g mode and while its trying to connect for those 10 seconds the handset lags a little but always reverts back to edge and resumes normal life.
If you still have your old handset can you pop your sim in it still have have everything run perfectly? (Assuming you reset the device so the settings are back to stock).
For now my best advice (I am no expert like some of the people here...)
Go into the settings menu, make sure your GPRS settings are as correct as they can be (contact your provider to verify the info the phone is telling you) From the main settings several pages into it is a GPRS Auth... place verify that is set correctly as well.
If you bought this handset brand new you really should be able to just pop in your sim and fly away, MMS requires some setup but the rest is plug and play pretty much. Have you tried a reset of the device in hopes that it flushes out a possible bug and allows your settings to take over?
Thanks for your help, now my S730 is running well for video call and over GPRS.

How to just use wifi and totally disable media net

Well i dont have a data plan and only want to use wi-fi when available. Should i delete the gprs settings or is there a program to disable it. I ask this because im afraid of it useing the internet and not wifi. Is there a way to do this. I tried and searched no results
thanks
Do the following to remove any data connections, other than wifi
Do the following..
Start > Settings > Connections > Connections > Advanced > Select Networks >
(CHOOSE YOUR CONNECTION FROM THE DROP DOWN LIST).
Choose the one you want. Example MEdia Net
(After Selecting)> Edit > Click and hold on the item next to radio button (example MEdia Net).. when the popup screen (similar to windows right click) comes up click on delete. Then do the following. >> General Tab > Click the button "Delete Settings".
Repeat the steps for other items listed on the drop down list...
NOTE - You cannot delete settings for My ISP & Work Network. Which is fine.
Hope that helps.
P.S - If you ever need the settings back again.. run the Connection Setup Wizard again
-Rare
I made this video so you can see . its pretty simple if you want to use your wifi connection just enable wifi and fallow steps.
start>Settings>connections>advance>Select network> choose my work network on both> then connect to your network and serf the web
The vid
http://www.youtube.com/watch?v=hnLPy1Mu_Ws
Or use Modaco Nodata, which allows you do enable/disable in 2 clicks.....
Bookmarked.
I do it every time I flash, but I always have to re-figure it out.
Thanks!
wow, search could have told you this in no time flat.
I used to have a regular poo poo samsung phone with that irritating buttonmin the middle to connect. Every time I accidentally pressed it, it would try to connect, and I would cancel immediately. Much to my dismay, I still received connection charges just for trying to connect. Fed up, I called ATT, told them my situation, and requested the ability for my ACCOUNT to use internet be blocked--since I didn't appreciate 6-10 bucks in connection charges (sinceI didn't have a plan). They removed it (not just from my phone no., but from all phones on my account) , and anytime I pressed the button, the connection failed. Upgraded over to a tilt, with the same sim card, any media NET connection fails, since any connection is disabled. Ofcourse, removing the bloatware really helps.
Use Modaco Nodata. I am a wifi only. Here @ work, and @ home. So, no data really needed.
I have NO data plan and its the 1st thing I install. It has NEVER allowed any data, and its a toggle. No other setup required.
http://www.modaco.com/content/pocket-pc-software/246171/new-free-utility/
Wifi does eat batteries though.
dealwagon said:
Use Modaco Nodata. I am a wifi only. Here @ work, and @ home. So, no data really needed.
I have NO data plan and its the 1st thing I install. It has NEVER allowed any data, and its a toggle. No other setup required.
http://www.modaco.com/content/pocket-pc-software/246171/new-free-utility/
Wifi does eat batteries though.
Click to expand...
Click to collapse
Nice of you to repeat someone.
Thanks everone for the replys, i tried getting logged into modaco but the site keeps telling me my username or passwords wrong even though they just sent me my passaword.
Would anyone that has this .cab file to disable the internet, upload it for me i would really appricate it
I believe the KasierTweak app has the option as well. Of course if you had just searched in the first place I'm sure you would have had your answer several hours ago.
http://forum.xda-developers.com/showthread.php?t=333898&highlight=kaiser+tweak
okay i got this one, which ones should be disabled
here is the cab.
tilt1414 said:
Thanks everone for the replys, i tried getting logged into modaco but the site keeps telling me my username or passwords wrong even though they just sent me my passaword.
Would anyone that has this .cab file to disable the internet, upload it for me i would really appricate it
Click to expand...
Click to collapse
ONLY ONE way to Disable Media Net (AT&T)
The ONLY way to disable Media Net from At&t is to call them and get a WIX block placed on your account. The downside to that is you lose the ability to send/receive picture messages; regular text messages are fine.
I've tried changing connection settings, band settings, etc...
I've tried turning off 3G.
I've tried NoData.
My Touch Pro 2, WM 6.5, keeps connecting to Media Net.... Until NOW, when I had the block placed on my phone account.
I know this is an old thread, but I've been doing intensive searching on the matter, and this page keeps popping up; so I'm posting to let anyone else who's looking know.
IF ANYONE OUT THERE COULD DEVELOP A PROGGIE TO FIX THIS, I'D BE MORE THAN WILLING TO DONATE FOR IT!! (And I'll bet many others would, too!)

3g/H packet data problem - N7000

Hi there! would like to seek your help regarding my galaxy note, I encounter packet data on/ff and cannot connect to mobile data (internet) but my sim card is working (can send sms and call). i just put my phone yesterday to flight mode and after that it cannot able to connect to internet. I did factory reset and some wipe of cache.. is there any advice? my phone is rooted already with franco kernel (stock ICS rom only). Please help Sir.
Please do not "FACTORY RESET" , You could potentially brick your phone.
1. Try to see if you have your "DATA" on. With DATA off 3g/h/h+ will not work only wifi would.
2. Worst case scenario, take out your SIMCARD and put it back again.
hackerboi said:
Please do not "FACTORY RESET" , You could potentially brick your phone.
1. Try to see if you have your "DATA" on. With DATA off 3g/h/h+ will not work only wifi would.
2. Worst case scenario, take out your SIMCARD and put it back again.
Click to expand...
Click to collapse
Hi, Thanks for the reply,
I already did some of the basic steps, It just so happen that the history of this problem was because after I put my phone to "flight mode for about 5 hours" and the the packet data icon "3g/H" were no "DOWN arrow" color orange where as I know is a sign of good connection. but the icon only lit the "UP arrow" please help
May also be a issue with having incorrect APN information (Some carriers do not Automatically push out the right details)
Under settings> Wireless And Networks > Mobile Networks > Access Point Names
Check the listings are correct for your network.
Ranger58 said:
May also be a issue with having incorrect APN information (Some carriers do not Automatically push out the right details)
Under settings> Wireless And Networks > Mobile Networks > Access Point Names
Check the listings are correct for your network.
Click to expand...
Click to collapse
Hi, Actually my phone's packet data was working well before I put it in "flight mode" meaning my APN settings is OK. for reference here are some of my screen shots which I edit to see the ICONS status,,thanks for the help!.
Don't know what still seems like a apn issue. Only because I would expect atleast one reply from the network during the connection discussions.
The fact that the orange arrow never lights up to me indicates that the network never gets the sent packets.
Have you tried anything like the apn on/off alps from the the playstore.
Otherwise I cannot see why having airplane mode on for a while would permanently ruin your data connection
Sent from my GT-N7000 using Tapatalk 2
Ranger58 said:
Don't know what still seems like a apn issue. Only because I would expect atleast one reply from the network during the connection discussions.
The fact that the orange arrow never lights up to me indicates that the network never gets the sent packets.
Have you tried anything like the apn on/off alps from the the playstore.
Otherwise I cannot see why having airplane mode on for a while would permanently ruin your data connection
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Hi, yup but as you know some apn tweatering app is no longer feasible with ICS,
Yes, I am also not convince about after flight mode / airplane mode activation that causes my phone not to connect to the internet. I guess this is related to root bug, this was my 1st time to enable flight mode under rooted condition so I wonder that this might be the root caused. Can anyone suggest to unroot? Please advice, Thanks and Mabuhay!
Bump
Sorry to be bumping this old thready but was the OP able to ressolve the problem? I have been having exactly the same issue but only intermitantly, if I reset my phone everything is fine for a while and then all of a sudden I loose the orange arrow and will only see green.
I am unable to recieve calls or make them, no internet etc. I am on Tmobile UK now EE, have gone through the standard error checking with tmobile but no luck, first they said it was the network being down and no they say it's my phone but I don't see how it's been fine for ages and all of a sudden I have this problem.
It's totally random, I have decent reception so I have say 3g or h+ with 2 or 3 bars but no orange arrow
Any ideas?

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