Problem with Dialer: black screen when trying to make a call - HD7 General

hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?

gropich said:
hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
Click to expand...
Click to collapse
I'm not sure I understand your problem. The proximity sensor makes the screen go black during a phone call and should turn back on if you pull it away from your ear... but it sounds like your screen is black before a call is connected, correct? Or is it that it won't come back on during a call?
I would try a hard reset. Turn the phone off. When you turn the phone back on, hold down the volume up and volume down buttons. Follow the instructions. See if that fixes your problem.

See this...
http://forum.xda-developers.com/showthread.php?t=864311

i had the same problem. I found out it was a bug. the only thing u had to do is formated and it work like new

Related

Any way to lock screen phone buttons?

Is there a way to lock onscreen phone buttons?
Everytime someone calls, and diamond is in my pocket I either accept or reject call when trying to get it out of pocket.
So can I dectivate touch screen during incoming call?
Is there any tweak for this?
Greets guys
dont own a diamond but a quickfix...get bigger jeans.
No way... too big balls will bounce
resolved!!!
the fastest way to solve your problem is to install s2u2 (slide to unlock) newest version is 1.05 what i know...
so with the right settings when incoming call, you'll need to slide then answer/reject call or setup slide to answer or other.
its great i LOVE IT..
I just installed it... then uninstalled it 5 mins later because it looks GHASTLY!!
To lock the touch screen buttons you simply hold down the End Call button for a few seconds. Or is it the physical buttons that you're trying to lock?
You didn't get it
I want touch screen buttons to be locked DURING incoming call to be sure i wont press them when trying to put it out of pocket.
Even if diamond is locked, when phonecall screen appears, those buttons are ACTIVE and that is baaaaad
and S2U2.... doesn't work!!!
When incoming call, original diamond call screen appears and buttons are ACTIVE - su2u DOES NOT lock device during the call although there's option called 'slide to answer'
lookass said:
You didn't get it
I want touch screen buttons to be locked DURING incoming call to be sure i wont press them when trying to put it out of pocket.
Even if diamond is locked, when phonecall screen appears, those buttons are ACTIVE and that is baaaaad
and S2U2.... doesn't work!!!
When incoming call, original diamond call screen appears and buttons are ACTIVE - su2u DOES NOT lock device during the call although there's option called 'slide to answer'
Click to expand...
Click to collapse
You are right: I do not get you.
At least I do not see your point. You want to have the phone locked during incoming calls? - how senseless is that. Especially in that moment I want to have it unlocked to be able to accept it. That is the way all my phones worked.
What do you do, if you get a call and have a your cell in the pocket? I never encountered such problems...
Jeeeeeeeezzzzzzzz !!!
In Diamond one can answer a call in two ways:
1. press onscreen button
2. press hardware button
Onscreen button can be pressed accidentaly while taking out of pocket, pouch or whatever.
So: All i want is to have onscreen buttons INACTIVE while hardware buttons ACTIVE so I can answer call ONLY by pressing answer HARDWARE button.
Tapping onscreen button will do NO ACTION.
Hope now everything is clear, cause my english isn't very good
^^and you made a joke when i offered my quick fix =P
I have the same problem that by the time I get the case out of the case i find that I accidently answered or hung up because I accidentaly touched the screen,I tried slide to answer but it is not working properly on the Diamond
This would be helpful, I have the same problem sometimes.
I'll look for a registry setting.
s2u2 not working?????
if its bad, ugly, or something, put an self image as backgruond, maybee that would cheer u up, im using version 1.00 that dosent got the slide to answer working good(beta), so i turned it of, then it worked great and i can still use hardware buttuns to answer, and if u dont like the apperence just remove background an d remove clock, all thats left is a black screen and the slider...
This thing with enabled screen answer/ignore buttons pisses me off too... May be we can install a new dialler without screen buttons?
Really no one cares?
nikitich said:
Really no one cares?
Click to expand...
Click to collapse
i don't think it's about anyone caring. i think it's about the diamond being a new device and no one having the tricks/tips/tweaks yet. patience
I understand that. But if nobody care about an issue no one will look for the solution. I would install another dialer but i do not know how to uninstall the existing one.
jehlinger said:
This would be helpful, I have the same problem sometimes.
I'll look for a registry setting.
Click to expand...
Click to collapse
Be great if you (or anyone else?) could find a hack for this - I have the same problem when taking the phone out of the case. It would solve my (our) problem if only the hardware buttons could answer/reject an incoming call.
Regards,
Gary.
Since nobody answered this thread anymore... Did someone find out? Or did you give up?
I need this badly, stupid on screen buttons always go off
I had the same problem but after i did this I had no problem anymore.
The answer button in default phone skin(WM6) is much smaller so the risk of accidentally reject or answer the call is not so high.

[Q] Call Issues

Hello. I've had this device for awhile now and it's probably the best phone I've ever had.. except I started to have problems with regards to calls just recently. I actually rooted the device about 2 months ago and am currently using the Rombie mod v2 (JPC), if that helps. Anyway, the problem happens in the middle of a conversation, where the proximity sensor somehow disappears and the speaker mode is activated on its own (or maybe it gets in contact to my skin, I'm not sure, since the screen is supposed to remain blank). After that, the device becomes unresponsive: the touch sensitive menu and back keys don't work, and neither does the screen itself..but the hard key home button works and I could still hear the other caller via loudspeaker. I force a reset and everything goes back to normal (I mean this call issue doesn't happen all the time). I don't have any screen protector to affect the performance of the sensor. Anyone can help me out with this? Thanks!

Prximity Sensor problem....

Hi, I have a huge problem. Every time I make a call, preferably my voicemail, it asks me to press a number in the keypad.
Okay, that's fine. But the only problem is the screen blacks out immediately when the call is made and I cannot choose any of the options. I'm still in the call, although it will repeat the options for about a minute and just end the call.
I can't end the call manually or use the keypad. Tried pressing the lock button, the search, the menu, and Back button. Nothing seems to work.
Is there anything I can do about this? Because this is really becoming a hinderance.
Hi the proximity sensor should brighten the display up the moment you take it away from your ear, if it dosent prpbably there is a problem with it and you need to check it out with either the provider or HTC if you can.
normally to end call you click on the notification on top of the phone.
It is kinda annoying there is no physical button to end calls but i guess thats touchscreens for you
Probabily you use one case
that cover the proximty sensor
I don't use any case or screen protiction... maybe I should to replace it...Thanks..
dr.alkaiser said:
I don't use any case or screen protiction... maybe I should to replace it...Thanks..
Click to expand...
Click to collapse
if so, you should replace it ... sorry mate
dr.alkaiser said:
Hi, I have a huge problem. Every time I make a call, preferably my voicemail, it asks me to press a number in the keypad.
Okay, that's fine. But the only problem is the screen blacks out immediately when the call is made and I cannot choose any of the options. I'm still in the call, although it will repeat the options for about a minute and just end the call.
I can't end the call manually or use the keypad. Tried pressing the lock button, the search, the menu, and Back button. Nothing seems to work.
Is there anything I can do about this? Because this is really becoming a hinderance.
Click to expand...
Click to collapse
I had the same problem. Hard reset solved it. Also solved a problem I had connecting with intermittent connections to Wifi. I think a bum app may have caused the problems.
Starting to happen again, not like last time though. Now it's intermitent and seem to recover when the other end hangs up. May try to get a replacement phone this time.
From what I've seen around the internet this is an OS issue... And it happens to me intermittently as well, though my lock button brightens the display... It seems to have something to do with the screen timeout and the lock screen enabling itself...
Mine had the same issue.
I would pull it away from my face, nothing.
Laid it down flat, nothing
Occasionally it would flash.
I had to return it, no problems since.
The sensor must have been loose and slid behind the open area of the glass.
If you can still, get a replacement
My replacement is in the mail. I have found that if I shake or tap the phone it will flicker and come back during a call. I think the sensor is faulty.

My screen always turns off during calls . . .

. . . and I have to hit the power button to turn the screen back on. To be more precise, the screen turns itself off when I hold the phone towards my ear during calls, and it does not turn itself back on when I hold it away from my ear.
This is obviously some power saving feature that doesn't work as well as it should, like a gimpy proximity sensor. Anyone know a workaround for this ?
I'm on Three Musketeers Sense 3.6 ROM.
XDAMENS said:
. . . and I have to hit the power button to turn the screen back on. To be more precise, the screen turns itself off when I hold the phone towards my ear during calls, and it does not turn itself back on when I hold it away from my ear.
This is obviously some power saving feature that doesn't work as well as it should, like a gimpy proximity sensor. Anyone know a workaround for this ?
I'm on Three Musketeers Sense 3.6 ROM.
Click to expand...
Click to collapse
Well, ther is a proximity sensor there, near the camera on the top of the phone, on the screen side, and this screen-off thing is more like feature to save power and not to anoy you during the night when you talk to the phone
Don't know why it does that, maybe your sensor is faulty, but try to flash a different ROM and see if something changes, also make sure you don't keep your hand or finger near that sensor, just to be sure, i personally use this ROM and i don't expierience this issue.
Hope this helps
XDAMENS said:
. . . and I have to hit the power button to turn the screen back on. To be more precise, the screen turns itself off when I hold the phone towards my ear during calls, and it does not turn itself back on when I hold it away from my ear.
This is obviously some power saving feature that doesn't work as well as it should, like a gimpy proximity sensor. Anyone know a workaround for this ?
I'm on Three Musketeers Sense 3.6 ROM.
Click to expand...
Click to collapse
I actually have this EXACT same issue and it is really annoying me.. I have a feeling it is the senor that is faulty, because I haven't even rooted my phone yet.. so everything is all on stock....
Lexmazter said:
Well, ther is a proximity sensor there, near the camera on the top of the phone, on the screen side, and this screen-off thing is more like feature to save power and not to anoy you during the night when you talk to the phone
Don't know why it does that, maybe your sensor is faulty, but try to flash a different ROM and see if something changes, also make sure you don't keep your hand or finger near that sensor, just to be sure, i personally use this ROM and i don't expierience this issue.
Hope this helps
Click to expand...
Click to collapse
Oh, dear
If only there was some way to turn off the proximity sensor like in my Galaxy S2.
XDAMENS said:
Oh, dear
If only there was some way to turn off the proximity sensor like in my Galaxy S2.
Click to expand...
Click to collapse
If it is possible on Galaxy S2, then it is possible on any android phone , and it is, but there should be made a tool for that or a flashable zip, i'm not that experienced to tell you exactly what needs to be changed, but it can be done, that i know
Same problem here.
Changing roms didn't solve anything
Anybody have solution for this ?
If you have a screen protector covering it then it might be wise to make a cut out or take the protector off altogether.
Sent from my Nexus 4 using xda app-developers app
as i remeber , you can write something in the build.prop that will disable proxy sensor
Im having problem that is almost same. After a long call(when screen is turned off) it turns off but screen or softkeys dont reply any way.
I have to turn of the screen with power button and let it be around 10-15 seconds and turn it on. Then lockscreen appears and everything
works. This is really annoying because I cant cut the line any way.
Not using screen protector and tried couple of custom roms. Allways have the same issue.
nellisere said:
If you have a screen protector covering it then it might be wise to make a cut out or take the protector off altogether.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
No I don't have screen protector or cover.
Problem is identified with proximity sensor itself, on App " Android sensor box " if you select proximity sensor it reads always 0.0cm no mater what you do with phone.
It seems like HW failure, will have to look at it in more detail.
---------- Post added at 10:50 PM ---------- Previous post was at 10:42 PM ----------
anders3408 said:
as i remeber , you can write something in the build.prop that will disable proxy sensor
Click to expand...
Click to collapse
I have tryed few Apps that will lock/disable proximity sensor but without success. It either acts the same or don't light the screen at all.
Anders can you help us with writing some code, I'm willing to be beta tester if you like ?
Sv: My screen always turns off during calls . . .
If you have issue with black screen after a call or something. Explain in detail how the error and what ROM and kernel And if you are s off and what hboot , then I will have a look
Sent from my HTC Sensation using xda premium
anders3408 said:
If you have issue with black screen after a call or something. Explain in detail how the error and what ROM and kernel And if you are s off and what hboot , then I will have a look
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
The problem is when you try to make a second call display turns off, phone is working you can talk, but you can't end the call or nothing because screen is off, so you have to turn it on or wake it by pressing power button.And it's happening only on every second call, so I make a first call, as soon as I try to make a second display turns off, and only power button wakes it, after that you can make the next call normaly, but problem repeats on second call.
Phone was stock on ICS 4.0.3, and making problems there. So it's now fully unlocked ( S-off ) Hboot is 1.28. I have tryed many custom roms, but the problem repeats
I think it's the hardware problem with proximity sensor.
Sv: My screen always turns off during calls . . .
Markoj said:
The problem is when you try to make a second call display turns off, phone is working you can talk, but you can't end the call or nothing because screen is off, so you have to turn it on or wake it by pressing power button.And it's happening only on every second call, so I make a first call, as soon as I try to make a second display turns off, and only power button wakes it, after that you can make the next call normaly, but problem repeats on second call.
Phone was stock on ICS 4.0.3, and making problems there. So it's now fully unlocked ( S-off ) Hboot is 1.28. I have tryed many custom roms, but the problem repeats
I think it's the hardware problem with proximity sensor.
Click to expand...
Click to collapse
I think too. Sounds like your proximity sensor is weird.
Sent from my HTC Sensation using xda premium
To continue the story, I removed the MB and when the proximity sensor is out of the case, it works ok. When I put it back in case( behind screen ) it doesn't respond again.
Cleaning didn't help, will have to find another one to make sure what is the problem.
I have fixed my problem thanks to this thread
http://forum.xda-developers.com/showthread.php?t=2022865

[Q] Problem with airplane mode during call

Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Click to expand...
Click to collapse
No one face this problem?
Kaetae said:
No one face this problem?
Click to expand...
Click to collapse
I use my HTC One for calling most of the time and for more than a month now I haven't encountered this situation as of yet. Maybe try reflashing the ROM instead of doing a wipe. There are a couple of RUUs in this forum you can download if you're not rooted/unlocked.
I am having the same problem, anyone got any solutions??
jag233 said:
I am having the same problem, anyone got any solutions??
Click to expand...
Click to collapse
Can this be produced reliably? If it can, go to your dealer and show it to them
htc one airplane mode
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Click to expand...
Click to collapse
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
Pelbee said:
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
Click to expand...
Click to collapse
I can confirm this. I also use my left hand / left ear for calls and my calls often die in the middle of the call because my ear has enabled Airplane mode. Sometime it happens during important calls and is absolutely infuriating and stressful. What's more, often people try to call you back but can't because it takes about 10 seconds for the phone to turn wireless back on and register with the network.
This is really poor form and rather an embarrassing oversight for HTC. I have just switched from a Samsung Galaxy S4 and this is my first HTC and even though its clearly a great phone - failing on actual phone part of a smartphone is inexcusable. If anyone comes up with a solution in the meantime, please post it here. Thanks
Turn the screen off manually when it's too dark for the proximity sensor to measure proximity.

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