Charger not staying in the port? - Captivate Q&A, Help & Troubleshooting

I haven't had this problem till recently, maybe the last two days at most, anyway, the phone isn't charging when I plug it in. Before you ask, yes, the door is completely open, that isn't the problem. I plug it in and it doesn't notice its there, if I wiggle the charger around a bit it'll start to charge, if I push is slightly outward (towards the screen) it has no problems, it just feels extremely loose...
Of all the samsungs I've ever owned the charging port breaking has always been the biggest problem, I was afraid that was what happened to mine but since it works fine if I move the charger im thinking that isn't the problem.
Just curious if anyone else has had this problem, I can live with it for three weeks till I upgrade and get back to HTC, but its just plain annoying!

My charger port is a bit hollow as well. The charger will come out very easily, but it's been long since this started happening.

The usb cable they sent out with this phone is garbage. Swap it for any other and you will more then likely get a perfect fit.

I'll be sure to try that tonight, I have a spare blackberry usb in my bag. Last time I tried using another cable I kinda had to force it in the port since it didn't want to fit, it seemd like it was because it was catching on the battery door so I swapped back for the oem cable since it is shaped Correctly.
sent from my CM7 captivate

lstat said:
I'll be sure to try that tonight, I have a spare blackberry usb in my bag. Last time I tried using another cable I kinda had to force it in the port since it didn't want to fit, it seemd like it was because it was catching on the battery door so I swapped back for the oem cable since it is shaped Correctly.
sent from my CM7 captivate
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Click to collapse
This happened with my laptop wayyyy to many times, the type of charger in the phone is the male on the phone and female on the cord, same is my laptop, i noticed that immediately and i am ALWAYS careful with the cord with my laptop and phone, i went through at least 3 cords before i got the right one, look at more forms and NEVER get the cheap cord. Because then it'll be three cheap cords but one good cord is less expensive

Hey! I have the same problem..
I'm just buying a new charger.seems to be the only solution
Sent from my phone

Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.

I have this same exact problem, but its the other way around - the cable that I received with the phone seems to "click" into place and doesn't come out of the charger port readily.
I bought some shorter cables to use with the wall charger from monoprice.com and they just fall right out, and I don't know what the issue is.
The "official" charger I spent $30 from AT&T for my car, however, also clicks into place and seems very secure.
I guess it just depends on the cable you buy.

My Samsung OEM cable is junk now as well. It has no problem making contact, but it doesn't fit snugly anymore and will slide out with minimum provocation.
I have three Monoprice.com cables that fit great, especially the 28 awg without ferrites. That is, until I dropped the phone on the plug and damaged it. Oh well, better the cable than the Captivate. I also have two cables from Meritline that fit nicely, as does the charger cable for my Bluetooth headset.
It's really just the Samsung cable that's junk. I always recommend Monoprice cables as they are high quality and very inexpensive. Keep in mind, however, that they don't sell a micro USB cable that does not require modification to fit the Captivate's beveled socket.
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Related

Good Solid Usb Cables?

This may sound silly, but can anyone recommend a good quality USB cable for charging the note?
Back when I had my Motorola Photon, the usb cables I had all ended up crapping out because the connector that plugged into the phone would bend or something causing it not to fit snugly in the usb port. I would have to put something on the connector when the phone was changing so that the pins would stay in contact.
Then I invested in a bunch of these cables: amazon.com/AmazonBasics-USB-Cable-Micro-Meters/dp/B003ES5ZSW
It's a surprisingly good cable and the connectors are solid so they always stay snug when you plug it in.
Now that I have my Note though, these cables are no good for charging anymore. For some reason, they can't carry 2amps to the phone; I'm not sure if it's the length or the gauge of the wire that's the problem, but my phone charges unusually slow when I use one of those cables in the stock usb charger.
So, I'm looking for a tough usb cable that can carry 2amps and has solid connectors like the Amazon cables. The one that came with the phone is alright, but it's not as thick as the Amazon cable so it doesn't feel as tough.
Thanks!
Sent from my SPH-L900 using xda premium
cheezbergher said:
So, I'm looking for a tough usb cable that can carry 2amps and has solid connectors like the Amazon cables. The one that came with the phone is alright, but it's not as thick as the Amazon cable so it doesn't feel as tough.
Thanks!
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Are you sure it's the gauge of the wire that's thick and not the housing?
This a good quality USB cable: http://dx.com/p/usb-male-to-micro-usb-male-charging-data-cable-for-htc-120cm-109774?item=32
Quite proffessional & robust aspect , microUSB fits tightly and firmly, connection is actually stable even with very used devices with worn connector. Works where others fail .The length is perfect for charging and working with the computer.
I like to buy the older OEM cables that came with the S1 and S2 on amazon for like 3 bucks with prime. I Suppose they aren't the most rugged, but at like 3 bucks (or less) who cares? I buy a bunch of them so I can have them all over the place, and I have spares. They charge my note2 just fine... though I haven't really tested any comparison charging really.
rorzad said:
This a good quality USB cable: http://dx.com/p/usb-male-to-micro-usb-male-charging-data-cable-for-htc-120cm-109774?item=32
Quite proffessional & robust aspect , microUSB fits tightly and firmly, connection is actually stable even with very used devices with worn connector. Works where others fail .The length is perfect for charging and working with the computer.
Click to expand...
Click to collapse
That looks like the HTC cable I've got which i hated because it has memory and the connection between the head and the rest of the wire looked flimsy, but this one could be different.
Personally, I think the cable that came with the Nexus 7 is pretty robust, but the best one I've ever used is the one that came with my Nokia N900 (the long one, not the icky little short one, although both share the same build quality).
point is the USB 3.0... in short I guess you won't find cable for Note 2 what knows the 2A. Your best choice it is if you buy an USB 3.0 extender (you know the connector is colored to blue inside = 3.0) for the orig Samsung cable
almaalma74 said:
point is the USB 3.0... in short I guess you won't find cable for Note 2 what knows the 2A. Your best choice it is if you buy an USB 3.0 extender (you know the connector is colored to blue inside = 3.0) for the orig Samsung cable
Click to expand...
Click to collapse
That makes no sense. For charging it doesn't matter what micro usb cable you use. I'v been using the cable that came with my original Droid, it works just fine. Also pretty sure the Note 2 isn't usb 3 capable.
The are ruggedized cables inn Amazon but the cable is more rugged not the connector. If you are worried about repetitive connecting killing the cable then get a dock. I use the genetic dock I had for my GS3 and the note 2 actually fits better on it than the gs3 ever did. I'll find the product link for both on Amazon.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
You might also take a look www.monoprice.com . I've purchased several micro usb cables from them (from 3 ft to 6 ft in length); good quality, lasts a long time. Lifetime warranty. They're made with heavy gauge wire, making for a thick cable, so it won't be a flexible as some others, though.
I only charge my phone at work using my monitors USB jack, i use one of these Nokia USB cables - http://www.all4phone.com/data/gfx/pictures/large/5/1/15_4.jpg
It charges it fine for my daily use while in work, though obviously not 2A.
It's been in use 5 days a week for over 2 years and has never bent or broke.
I don't know how people come to break Micro USB cable ends, I've never broke one ever!
cheezbergher said:
This may sound silly, but can anyone recommend a good quality USB cable for charging the note?
Then I invested in a bunch of these cables: amazon.com/AmazonBasics-USB-Cable-Micro-Meters/dp/B003ES5ZSW
Click to expand...
Click to collapse
I've struggled with a variety of the longer, non-OEM micro USB cables - the Amazon Basics you mentioned, cables from Monoprice, etc. I had problems with all of them, either not providing enough current, or just flaking out within a short time. At one point I thought my phone had a problem with the micro USB jack (it didn't). Then one day I found a great cable on Amazon:
Search Amazon "Mediabridge - USB 2.0 A-Male to Micro-B Cable (6 Feet)"
I've been using this cable for several years now, and it has proven to be very durable (I've run over it with my office chair a number of times), and has always provided the full current of the charger I am using with no issues at all. I purchased another one recently to use in another location, and the quality is the same. I've been using these cables with all of my phones, and currently with the Note II.
First post! I felt this suggestion was important enough to un-lurk after 4 years
The "new" samsung stock cable seems very nice. my favorite is still the kindle cable. good quality long and charges EVERYTHING.
that DX cable also loos very nice I may have to order a couple of those.
chrischoi said:
Are you sure it's the gauge of the wire that's thick and not the housing?
Click to expand...
Click to collapse
That's what I meant, the jacket on the wires is thick and makes the cable feel tough, but I have no idea what the gauge of the wire is.
potential solution for high current 2.0A tablet charger
cheezbergher said:
That's what I meant, the jacket on the wires is thick and makes the cable feel tough, but I have no idea what the gauge of the wire is.
Click to expand...
Click to collapse
Most micro USB 2.0 cables have 28 AWG for data and 28 AWG and 24 AWG for the two power lead cables; if one were to use regular 16AWG lamp cord to act as power lead current shunts; to help enable the micro USB 2.0 cables to carry enough current; to be able to pass up to 2.0A for the hi current carrying charger adapter for a typical Samsung Tablet 2.0 A charger application; when ones Samsung tablet battery has been fully depleted; perhaps this can be confirmed and/or verified using an USB based Power Monitor that measures both voltage and current and the also displays them both to easily see the voltage and current real time values; as the Samsung tablet battery is being recharged?
I just bought a bunch of the OEM Samsung Note 2 chargers off Amazon. The charger is rated at 2 amps so I'd assume the cable is, too. Although I've never tried to monitor how much current the phone is getting while charging. Seems to charge faster on the OEM 2 amp charger than on all my other crappier chargers.
In my experience the cheap cables and chargers from DX aren't good. They were fine on my old WinMo phone but anything up to and including my old first gen Galaxy doesn't deal well with the cheap cables.
unL33T said:
I just bought a bunch of the OEM Samsung Note 2 chargers off Amazon. The charger is rated at 2 amps so I'd assume the cable is, too. Although I've never tried to monitor how much current the phone is getting while charging. Seems to charge faster on the OEM 2 amp charger than on all my other crappier chargers.
In my experience the cheap cables and chargers from DX aren't good. They were fine on my old WinMo phone but anything up to and including my old first gen Galaxy doesn't deal well with the cheap cables.
Click to expand...
Click to collapse
Oem chargers are only available from samsung, official samsung online store or authorised dealer with the official samsung box, or through samsung service center without the box, other places are just A+ quality chargers from china that looks identical.
As long as it's a good quality cable, it should give you the acceptable charge rate, the note 2 does not charge the full 2A current.
kms108 said:
Oem chargers are only available from samsung, official samsung online store or authorised dealer with the official samsung box, or through samsung service center without the box, other places are just A+ quality chargers from china that looks identical.
As long as it's a good quality cable, it should give you the acceptable charge rate, the note 2 does not charge the full 2A current.
Click to expand...
Click to collapse
Well they came in Samsung packaging and I can't tell the difference. They were like $20 a peice instead of the usual $5 or so for cheap chargers so i hope they're OEM.
unL33T said:
Well they came in Samsung packaging and I can't tell the difference. They were like $20 a peice instead of the usual $5 or so for cheap chargers so i hope they're OEM.
Click to expand...
Click to collapse
I presume they are oem, trust me a A+ quality one from china looks identical, i needed another one, so I took my out of the box charger to china to buy another because it's cheaper, but many of the shops say they are not oem.
They are too expensive in hong kong.
Now I have a hard time getting a note 3 one.
---------- Post added at 05:42 PM ---------- Previous post was at 05:33 PM ----------
@op
if you do want a good quality cable, have you consider getting some professional made one's, i've also seen some sold at shops that sells professional headphones and portable power amp for phones, they have cable, but at a very very good price, anything from USD 25 to USD 150.
I use Monoprice 6-Feet USB 2.0 A Male to Micro 5pin Male 28/24AWG Cable with Ferrite Core (Gold Plated)
I have packed my oem cable, that came with my note away, that way i know i will always have a backup cable that works for certain tasks that i need to be sure are done without fault.

[Q] Losse Charging Port? Micro USB Cable Not Fitting All The Way.

Just noticed that the default mirco USB charging cable dose not go all the way into the phone and now half way out when before it used to snap all the way in. Anyone else has a similar problem.?
That happened to me with phones before. It was caused by some pocket lint in the charging port. Hope that helps
papi5120 said:
That happened to me with phones before. It was caused by some pocket lint in the charging port. Hope that helps
Click to expand...
Click to collapse
My sockets are completely clean tho. Like half the sliver on charging end sitcks out lol T-Mobile sending me a new one and refunded me everything including shipping and the return shipping for this one. Thanks for the little info. I just ordered a qi wireless charging going to start using that instead even if it take an extra hour to charge
Mr.Marc said:
My sockets are completely clean tho. Like half the sliver on charging end sitcks out lol T-Mobile sending me a new one and refunded me everything including shipping and the return shipping for this one. Thanks for the little info. I just ordered a qi wireless charging going to start using that instead even if it take an extra hour to charge
Click to expand...
Click to collapse
Same thing with mine and its not pocket lint because it did it the first time I charged it fresh out of the box.
marper123 said:
Same thing with mine and its not pocket lint because it did it the first time I charged it fresh out of the box.
Click to expand...
Click to collapse
Well at least I'm not the only one with this problem! First 2 charges the cable fit nice and perceft \ sung as in flush with the phone and couldn't wiggle it at all now all of a sudden the dang thing won't go in all the way.
I've noticed that it's difficult to plug in my Micro USB cable that came with my N6; I feel like I might break the plug and/or the port (or both!).
If I try using my old Samsung charger's microUSB, it won't go in at all -- well, I guess it could if I really forced it, but I'm not gonna. I found that my generic Amzer retractable microUSB seems to plug in the easiest
Are you having the same issue with other brands of micro USBs?
A friends of mine micro usb cable plugs into the charging port all the way without any of the silver part of the micro usb plug showing. I got my Nexus 6 yesterday and the micro usb plugs in and charges the device, but it does not go in all the way like on my friends Nexus 6. There's about a 1/4 of the silver part of the micro usb plug showing. All in all it does what it's suppose to do which is charge the device, but I wonder if this is normal?
Anybody have more information? Mine just started having this issue and it's been rooted so I know the warranty is void.
Unroot and get an RMA.
USB cables
Poe_82 said:
Anybody have more information? Mine just started having this issue and it's been rooted so I know the warranty is void.
Click to expand...
Click to collapse
There are tiny prongs in the micro USB end of the cable that hole the cable in. All cables I have the prongs flatten out and the cable falls out. I just buy cheap cables from Monoprice and throw them away when that happens.

USB Type-C Magnetic Adapter Charging Cable

First of all, I’d like to put out there that this is a review for the item I purchased and might not be the same brand as the one you might end up with. I’m aware that there are several different brands, but I just got this one as it seemed like a good price, but more on that later.
What exactly is it?
It’s a charge/data cable with a female USB at one end and at the other a magnetic Type-C at the other (other adapters are available).
Who is it for?
Anyone but more importantly it’s for someone that charges their phone quite often. All you do is offer the cable end to the adapter and it magnetically clicks into place.
Why did I buy this?
I was, first of all, looking for more Type-C USB charging cables to put around the house so I can just stick my phone on charge as and when needed. I thought about buying a pack of standard USB cables however I remembered that a while ago I purchased something similar for another Mini-USB device I had and looked about for one that would work with my Note 8. I found one and ordered it off eBay.
Advantages
Wear and tear on the charger port. This is the bit of the phone that is more likely to fail (unless you count the screen being smashed) as you’re constantly plugging and unplugging the charger. If you charge your phone twice a day that’s 730 times a year you're pushing and pulling that plug into the port. With this adapter, you put that little bit in the charger port once and that’s it. Just offer up the cable and it magnetically clicks onto the adapter. Also if you were to accidentally catch the cable and wrench it then the cable will come away from the adapter and your expensive phone won’t get dragged onto the floor. Furthermore, the charging port will not get damaged, because if it does, it’s not just a matter of unscrewing a few screws and replacing the charging module.
Disadvantages
First main one is that you either need to carry the adapter cable around with you or you will need to purchase extras. This was my issue. I need one cable at home, one in my car and one in my truck. Plus another one to keep on you should you visit a friends house. The cables aren’t cheap either if you wanted to buy them separately. And there lies another issue. A lot of sellers have run out of stock of cables on their own, so you need to buy the whole thing, and at about £5 or so a pop for a cheap-ish one, then you’re looking at about £20 for a set. I’d suggest you purchase all the cables with a variety of adapters from the same seller that way you know they’re all going to fit.
Speaking of the tiny little adapters, they are really small, and if you drop one you’ll have a hard time finding it, and like the cables, they're sold separately but are sometimes out of stock. I dropped one in the kitchen and found it stuck to the bottom of the washing machine due to the magnet attracted to the metal.
Should I buy one?
Yes, in fact, I think you should just go and buy a few. Reason being, a set of these will be cheaper to buy than replacing the charging module on the Note 8, especially since you need to separate the screen from the body.
Any brands you’d recommend?
There’s a brand called Wsken that makes a variety of the cable and has been reviewed by a chap on YouTube called Techmoan. However several sellers sell their own variety at a lesser price, so it’s up to you.
Link to UK eBay listing I used: http://r.ebay.com/LJ6uBF
Do you have a picture of it installed in the phone?
Also does it still "fast charge"? What is the data transfer rate.?
Also why not just use the wireless charging that is built into the device.
I just put 3 wireless fast chargers around the house
Sent from my SM-N950U using Tapatalk
ShrekOpher said:
Do you have a picture of it installed in the phone?
Also does it still "fast charge"? What is the data transfer rate.?
Also why not just use the wireless charging that is built into the device.
Click to expand...
Click to collapse
curious also if these will fast charge.
Yes they fats charge. I don't have one in my note 8 as I use a wireless pad but I have them on my ipad and s2 tablet. They are fantastic, my wife has one I her galaxy S7 and her ipad. The S7 fast chargers via the cable.
We have one cable each and just flick between devices as we use them.
I've just bought another 3, 1 for the car and 1 each for the kids.
Wsken brand are the ones I use. At $18AUD each they are a bargain. No more torn cables, or dodgy ports on my devices.
No I don't work for Wsken, I tried a few other cheap ebay ones and they were rubbish
Sent from my SM-N950F using Tapatalk
What USB spec?
Are they 3.1 (USB-PD) gen 2 superspeed capability?
I had a few of those on my Note 5 and end up with a burned Fast Charging adapter, and a defective micro USB port on my phone.
It charges extremely slowly and can't work for data transfer.
If you are not careful when plugin them, the pins make contact on the wrong place generating like a short.
PS. The cable is all white, but I end up wrapping the tip with electrical tape, because it has a green led similar to the MacBook Pro chargers, and I hate lights at night
This is one I have
https://www.dropbox.com/s/vxocgw1sulnzzw1/20171007_104607.jpg?dl=0
It's non reversible so only goes on one way. There is a north, south magnet configuration in the head and cable so if you try to put it on the wrong way they push away from each other. Just like two north pole magnets.
This is the micro usb version and it offers data transfer.
The usb c version is a different design and is actually circular.
Micro usb version - http://www.ebay.com.au/itm/172603008733
Usb C version - Look at this on eBay http://www.ebay.com.au/itm/272561465856
Sent from my SM-N950F using Tapatalk
I'm using asap's X-Connect setup. Here's their website link.
I originally got these as part of an IndieGoGo Campaign.
I use these quick connects with my Mophie Charge Force Desk Mount Stand and a Vent Mount since Mophie doesn't have a case yet for the Note 8. I'm using a regular case and stuck a Spigen Metal Plate to the back of the case. The phone/case now attach to the Mophie Charge Force Mounts and I can easily use the quick connect cables. This is especially convenient in the car!
Update: I do not recommend these magnetic quick connects IF you are working in an automotive shop or a machine shop or anywhere that you might come in contact with tiny metal particles. I had one of these on my husband's phone which he usually keeps in his pocket. He also puts lots of "other" things in his pockets like screws, washers, bolts, metal pieces, etc. Well, his magnetic end in the phone attracted all sorts of metal debris! Couldn't even magnetically attach the cable to it. I finally had to have him stop using this type of setup.
Sorry for the delayed replies. I've been away from all things electronic for a few days. I'll post some photos up of my setup when I get sorted again
Would be Great if it came in 3ft & 2ft length also

USB port, tiny bit of play?

Do you have that to? It's a tiny tiny bit loose all four directions. Original cable. No problem with the connection. Its snug when inserting and pulling out.
Checked with my Samsung S5. It has more play, so I guess it's ok.
That's by design.
As long as the connection is good, there's nothing to worry.
Thank you! That's relaxing to know.
Remember the standard USB plugs, and when you try to plug them in, they get caught on the housing, but you think you put them the wrong way and rotate them, just to notice they're actually the wrong direction now?
That's to prevent that.
4rz0 said:
Remember the standard USB plugs, and when you try to plug them in, they get caught on the housing, but you think you put them the wrong way and rotate them, just to notice they're actually the wrong direction now?
That's to prevent that.
Click to expand...
Click to collapse
Yes, all too good. Why the S5 wireless charging is great! Wireless charging doesn't matter very much with the XZ1C because of the USB-C.
Have ordered Wsken magnetic cables to be on the safe side. The USB on my Acro S went broke a long time ago.
I had a magnetic cable, but it stuck out too much for my taste.
Tried to modify it so that it goes in further, but destroyed it in the process.
I'd love to have a flat one, tho.
Was is Wsken? It has great reviews on Amazon. Cannot order from Amazon. Doesn't ship to my country, so I ordered from Ebay.
Flat magnetic cable? Got to check that.

USB cables seem loose

I have an Alpha X, I don't think there is a forum for it yet. But anyways, I notice the charger port on the bottom is really "loose" with cables. I've tried two, and the magnetic one I bought doesn't even work. Will update when my new charger comes in. Cables stay in I guess, it stays charging when I wiggle it around, and i'm still getting used to USB type-C, was just wondering if anyone had some input on this. It is a cheap phone.
WiddleyScudds said:
I have an Alpha X, I don't think there is a forum for it yet. But anyways, I notice the charger port on the bottom is really "loose" with cables. I've tried two, and the magnetic one I bought doesn't even work. Will update when my new charger comes in. Cables stay in I guess, it stays charging when I wiggle it around, and i'm still getting used to USB type-C, was just wondering if anyone had some input on this. It is a cheap phone.
Click to expand...
Click to collapse
I had the same problem. I bought 3 different type c usb cables and none of them worked properly. I ended up cutting off a mm or 2 from one of the plastic usb cables with a sharp knife. That seemed to do the job. The port seems to be too far recessed in the case.

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