NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
That didn't work for me, I had no option but to replace the touchscreen/gorila glass.
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
AirLancer said:
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
Click to expand...
Click to collapse
I have to admit, I cared litte whether or not this actually worked. I just wanted to toast it But it did work, so
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Lesiroth said:
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Click to expand...
Click to collapse
If it DOES indeed work on hot days, then it means the phone is not entirely dead. But I would suggest you do something less drastic first, such as the Glove Compartment method. No responsibility though
If you're trying to remove moisture, you could also try putting it in a baggie of crystaline cat litter (NOT the clay kind!) - this stuff is sold at a MUCH higher price as a way to save a phone from water damage, but it's the exact same substance. Does a great job removing moisture. It's the same sort of silica gel that's in those packets in medicine/vitamins that says "Dessicant - do not eat".
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
CybeRNerO said:
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Pretty sure that rice doesn't do anything, I don't know how that started as a suggestion, but its not better than anything else; its not known to be absorbant, but the silicon is.
I've tried the method but the right segment of the digitizer still doesn't work.
My biggest issue with regards to "lack of responsiveness" are the 4 capacitive buttons. Pressing the Home key is always hit and miss. I know I hit it all the time because I can feel the vibration feedback but it only goes to homescreen 50% of the time.
Will also be testing this out as soon as I have the spare time. My screen started acting up after I accidentally put my milestone in a small beer spill at a party Hopefully this will work out for me too!
Abazel said:
I've tried the method but the right segment of the digitizer still doesn't work.
Click to expand...
Click to collapse
Luckily for me, I was still under warranty, heh. Cause I had insurance. This is my second Droid this has happened to. Hopefully my replacement won't do the same thing.
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
decon89 said:
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
Click to expand...
Click to collapse
I feel I am on a cooking show
Well, depends on your over. Mainly I was trying to maintain a temp varying between 50-60 c. Mostly 50, but sometimes 60 to up the ante a bit and make sure things stay warm. 30 minutes at least. However, I have to say that I did this twice in 6 weeks, and after that the phone just died again, and I found my warranty card and sent it there to be fixed, and they fixed it, but ruined something else.
If you have the warranty card, take your phone and send it to them Someone told me the method worked and the phone has been good for quite a while, but most of us seem to re-experience the issue after a while.
I've been having these issues for a few days now too, and I think I know why. I've been using this Milestone for 4 months now, and I never had this problem until a few days ago. What I noticed yesterday was that after some acting up, the phone started working properly again. So I ran Touch Test. And I noticed that if I pressed really hard on the top side of the phone(where the logo and the ear piece are located) it started acting up again. My first impression was that the glue holding down the gorilla glass was loose. So I left the phone as usual on my night stand and then I tried the same thing with the pressing on the same area. Guess what? It didn't happen again. Now there seems to be no problem. So I tried to remember what happened yesterday before the screen started acting up, and I remember talking to my wife for a while when I was in my car. Yesterday was a pretty hot day and I was a little sweaty when I talked to her. Now since only that specific part with the earpiece was causing this issue(I tried pressing equally hard on other areas without any problem my guess is that the insulation between the earpiece and the touchscreen has been breached. Maybe because of all the sweat that went in there in time. You know the salt and acids in the swear are known to melt things, and poor quality glue is among them.
How to fix this? I do not know yet, but I do have a good idea that I'd like to share. I want to buy a screen protector foil, and put just a little band around the ear piece. That would probably lower my in-call volume, but since the Milestone is very loud anyway I hope it the quality of the calls won't be too much affected. After that I'll use it in normal conditions again and see if the ghosting happens again.
try completely formatting your SD CARD/PARTITION.
& then reinstalling using (FAT 32/EXT 2, 3, or 4)
sometimes traces from the previous ROM might interfare with touch codecs (maybe)
just trying to help. had similar issue & this is what i did.
bandroid842 said:
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
Click to expand...
Click to collapse
Thank you for that Solution.
It fixed the Issue of my friends MS without other problems
I'll have to try and the oven methode again. My phone has started to really act up again.
I've tried to install new roms, wipe ect. and it doesn't help with the screen.
Have anyone tried to replace the digiziter? They are pretty cheap on ebay
My milestone started freaking out just an hour ago. No more warranty here but I'm not brave enough to do the oven method. Had anybody tried the Rice alternative?
Related
This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
That sounds like a problem with the internals, maybe a you should get it replaced/repaired?
Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.
Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.
LOL!
hotrod101 said:
Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.
Click to expand...
Click to collapse
That's funny!!!
I think you're right...
Nippero said:
Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.
Click to expand...
Click to collapse
Yep...It's going back. Might as well get a fresh one. I know this problem existed for other phones before and the fix was mostly something simple that didn't require a replacement.
im getting exactly the same problem. gonna send mine back as well.
i have the exact same problem too! Waiting for a new one...
i thought i was the only one with this problem, but it looks like a production error as there are already 3 people on this board who have this defect.
technillion said:
This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
yep, my problem seems to have gone now as well by using you're method. i was almost ready to send it back and then i saw you're post and tried your method and it worked !
Thats a pretty stupid mistake by SE...
They should do a quick fix by making new batters a smidge thicker. Of course they probably wouldn't offer free replacements, but they should fix it anyway.
technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
When my device is cold, eg in the morning for first use, this sometimes doesnt happen for >20x tries...but when i used it for a longer time and it almost always shuts down when slammed shut..but i already thought it might be something with the battery, but sometimes while slamming it shut for numerous times even the battery cover would come up and it didnt shut down...then in another situation it shuts down immediatly
Poor design...
toxical said:
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
Click to expand...
Click to collapse
Yea...what I found with the design is that the ribbon cable connecting the keyboard sits right under the battery. In fact you can see the protrusion when you remove the battery under the white label. It moves when the keyboard is opened and closed. Slightly...but it does move.
...anyway...I folded a small piece of paper to wrap around the back edge of the battery.
Try this:
1. Make a small rectangular strip of paper about 10mm x 20mm and fold it the long way so you end up with a 5mm x 20mm piece.
2. Wrap it around the back/bottom edge of the battery as you reinsert it.
(If the battery fits more snug in its compartment, you got it right!)
3. Put the back cover back on--which should also be more snug.
4. Turn on the device and try it out (slam the keyboard).
(You don't have to wait for it to completely boot up...you can test it when the SE logo appears).
Be careful to use regular copy paper and not paper that's too thick as it may cause some other damage/problems with the device.
could you make a picture of that ?
Actually i will recieve a new device tomorrow, but i still have the feeling that this problem might reoccur as it seems to be a design flaw
technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
I'm currently playing around with an old XV6800 I got off ebay, and this seems to have fixed the problem, so thanks
I had the same problem too.. but it was linked with the flex cable. Now i just don't use my keyboard even after fixing it.
Hi All,
Unfortunately my other half has managed to, quite accidentally, spill orange squash onto my X1.
The phone still works except for the buttons on the front of the device, ie the panel button, and the directional button.
They respond but do not do what they are supposed too. For example, pressing right on the directional pad seems to bring up the phone app, left doesn't appear to do anything.
Has anyone else experienced anything like this? I have left the device to dry out in the airing cupboard over night and I am hoping that when I get back in from work it will (magically) be working again.
You shouldn't have used it after the spillage.
The right steps are too turn it off, remove the battery, let it dry for a couple of days and then turn it on.
I don't know what the effects would be in your case...
P.S. It wasn't accidental. Trust me.
well orange juice is sticky, but i once "stepped" into a small pond and everything from my belly downwards stood underwater for about 3-4 sec. including my X1 in my pocket.
i exitedly turned it on, though i knew i shouldn't do that and I saw a load of colours and it tried to boot but got stuck.
well i thought it was ****ed up and already searched for a new mobile. but then after 2-3 days it recovered. first it booted, but the touchscreen was still broken. then everything recovered, even my battery still works perfectly.
my 2 "water indicators" inside my phone and battery are red now
sekall12 said:
well orange juice is sticky, but i once "stepped" into a small pond and everything from my belly downwards stood underwater for about 3-4 sec. including my X1 in my pocket.
i exitedly turned it on, though i knew i shouldn't do that and I saw a load of colours and it tried to boot but got stuck.
well i thought it was ****ed up and already searched for a new mobile. but then after 2-3 days it recovered. first it booted, but the touchscreen was still broken. then everything recovered, even my battery still works perfectly.
my 2 "water indicators" inside my phone and battery are red now
Click to expand...
Click to collapse
Sorry for the OT, but where exactly are the water indicators? Have only been able to find the battery one.
Ah bugger, I have taken it back to O2 today and they have sent it off for repair.
I claimed I knew nothing about why it failed.
Oh well, it should be covered under my insurance if need be. (Well it better bloody be, I have had it long enough with nary a claim to my name)
Thanks for the responses chaps!
Hello all (first post here) I had a water spillage on my x1 and after looking for advice i came across something that worked. half Fill a bowl with uncooked rice and put the x1 in to the rice( take out the battery first). then poor more rice on the top of the phone. the rice will absorbe the moisture from the phone and this should help the phone to dry out. tried it with mine and it worked. everything was working fine but the m button on the keyboard. since then i took the phone apart and cleaned the keyboard and its back working fine. hope this helps or if not has made people laugh as it sounds so stupid it may just work as i did for me!
breakbystealth said:
Hello all (first post here) I had a water spillage on my x1 and after looking for advice i came across something that worked. half Fill a bowl with uncooked rice and put the x1 in to the rice( take out the battery first). then poor more rice on the top of the phone. the rice will absorbe the moisture from the phone and this should help the phone to dry out. tried it with mine and it worked. everything was working fine but the m button on the keyboard. since then i took the phone apart and cleaned the keyboard and its back working fine. hope this helps or if not has made people laugh as it sounds so stupid it may just work as i did for me!
Click to expand...
Click to collapse
Actually, using rice is not a stupid idea - at all!
It is known to absorb moisture, go ahead and ask your grandmother (if you still have one), in the old days, when silicagel and the sorts didn't exist yet, a bowl of rice in the basement made sure that it wouldn't become too moist. Still works today, ofcourse.
Another thing you can try if the unit remains defective after cleaning it up a bit - buy some distilled water (at a hardware store or something).
Distilled water consists of H20 (yes, the real deal) for about 99.9% (depending on brand and quality). This means that harmful minerals like Kalium and Natrium will not be in it, meaning it can't cause electrical damage. If you use it carefully, you can rinse your device with it, dissolving any residual stickyness/salt etc inside.
Do take into account that - if not done properly - you might just move the crap from one place in your phone to the other, making things worse.
Just an idea!
Hi,
I'm having a total nightmare. Over the past few days my handset has been a nightmare. I was out last Saturday, and dropped my phone when it was raining. When I checked the phone it seemed to be OK, but there was some water still on the battery when I woke up and removed the cover on Sunday morning.
The phone seemed to be working OK at the time, but over the week there have been 2 issues.
1. The hardware buttons stop working intermittently. At first, the Call Send and Call End buttons were the wrong way around, but then now they have totally stopped functioning. The volume keys no longer work also. (The standby button on top is fine).
2. Every so often, the phone will go crazy, and its almost as if someone is pressing the buttons. It keeps going into Quick Launch mode and switching to Airplane Mode, and also keeps dialing Voicemail by itself.
I've just ran through the troubleshooting on the T-Mobile site, and it ask "Is the indicator sticker white?" - Mine is red
I am then told I have voided my warranty.
When I got handset, TMOB asked whether I wanted insurance. I said No because I thought I had it through my bank (I pay like £6 per month for my account and one of the advantanges you can choose is mobile phone insurance)
For this reason, I declined to take out the T-Mobile insurance.
This evening, Ive checked my banks insurance page on the website and in the small print is states:
Phones which have a primary use for the making and receiving of telephone calls, SMS text messages and data. We do not cover PDA type devices. Please see the definition of mobile phone/phone in section B of the Policy Document. If you are unsure as to whether your handset can be covered please contact us
Section B:
Mobile Phone/Phone
Your handset and SIM card specifically identified by the IMEI number and mobile phone number. The handset must be your property or responsibility. Your SIM card will not be covered unless it was inserted into the SIM card slot of the phone at the time of the incident.
The handset must be a hand-held electronic device for which its main use is for the making and receiving of telephone calls, SMS text messages and data. We do not cover devices which have Windows Mobile®, Symbian OSTM, or Palm® operating systems or a similar PDA type of interface, whose primary function is of a business nature. The cover of handsets will be at our discretion, and if you are unsure as to whether your handset can be covered please contact us.
Now, its too late to take out the T-Mobile insurance and I am stuck with a handset which doesnt work.
I am fully aware this is my own stupid fault.
I've been trying to check repair websites, but they seem to claim with Water Damage, there is no certainty that they will be able to fix the device, and it might come back in a worse state than it was sent in.
Any advice that could be offered would be greatly appreciated.
Does anyone know whether you can pay HTC directly to repair your device? I've tried calling but they are now closed.
HTC does service but they are slow.
Try putting the phone in a zip lock with some white rice, this will dry it out completely.
You have probably damaged the electronics due to using it when it was wet, however I would remove the battery and try to dry it as best you can before putting power back to the unit.
once heard that you can get the red dot back to white with some bleach.
Never tried it though
nightlife31 said:
once heard that you can get the red dot back to white with some bleach.
Never tried it though
Click to expand...
Click to collapse
I heard HTC sued some people for trying that trick. so be careful!
As far as rain/water damage goes...the rice bag trick has worked for me in the past, as well as taking the phone apart and cleaning all the contacts, etc with alcohol.
My phone is in for repair (thankfully under warranty) at the moment, so i'm half feeling your pain.
Good luck!
Thanks Drag-on.
Thanks for the advise guys, will let you know how I get on
If it can start and operate, the device is probably able to be safe. At this moment, the moisture in the electronic board is shorting out. I would start with using a hair drier to dry out the moisture. Hot air it a few minutes and cycle this a few times within an hour should have the moisture removed. Hopefully, there are no residue left behind by the water that is 'conductive'.
For proper cleaning, I think the best is use either alcohol swaps or contact cleaner aerosol to clean the PCB boards, buttons.
Hope it will recover.
my topaz is having similar problems as mentioned by the OP but it didn't get wet ever. however the humidity has been on the higher side for last 2-3 weeks at this place, could that be the reason for this misbehaviour? the h/w keys (except for power button) and volume keys are not working at all as i make this post
!Aman! said:
my topaz is having similar problems as mentioned by the OP but it didn't get wet ever. however the humidity has been on the higher side for last 2-3 weeks at this place, could that be the reason for this misbehaviour? the h/w keys (except for power button) and volume keys are not working at all as i make this post
Click to expand...
Click to collapse
Have you tried placing in a bag of rice to draw the moisture out?
Not sure if humidity could cause this but it's worth a try.
Otherwise I would assume worn contact points.
i dont have any idea about "bag of rice" yet so didnt try. but i kept it shut down for the whole night and buttons are working right now. it could def be the moisture problem.
PS: so while trying out this 'bag of rice' thing, should i disassemble the phone first or just i've to keep it as such? and as i said it never got wet, would it be better to just use a hair dryer?
!Aman! said:
i dont have any idea about "bag of rice" yet so didnt try. but i kept it shut down for the whole night and buttons are working right now. it could def be the moisture problem.
PS: so while trying out this 'bag of rice' thing, should i disassemble the phone first or just i've to keep it as such? and as i said it never got wet, would it be better to just use a hair dryer?
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The hair dryer can push the moisture around and cause more damage. Plus if its on heat, that too can damage something.
For the rice, just get a zip lock bag, put the rice in it then place the phone on top and seal the bag. No need to disassemble. The rice will draw the moisture out. I think a few hours would be suficient.
Glad you got it working again.
Bruce Inman said:
The hair dryer can push the moisture around and cause more damage. Plus if its on heat, that too can damage something.
For the rice, just get a zip lock bag, put the rice in it then place the phone on top and seal the bag. No need to disassemble. The rice will draw the moisture out. I think a few hours would be suficient.
Glad you got it working again.
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thanks Bruce, i'll try the Rice method and till then i'll just keep it turned off with no battery inside.
Just a short update about using rice, obviously you will use uncooked rice. Also, if you have or can find the vacumn bags, put the rice and phone and battery in the bag and get as much air out as you. The vacumn will help in pulling the moisture out of the device, and of course the rice absorbs the moisture. I used this trick on a Moto Razr that had been completely under water while on. Powered down, removed battery, rice, phone, battery into ziplock vacumn bag, one day later...perfect condition.
none of the methods mentioned above worked, so i took it to HTC service centre and it turns out that the motherboard has to be replaced which is gonna cost around 160 USD.
!Aman! said:
none of the methods mentioned above worked, so i took it to HTC service centre and it turns out that the motherboard has to be replaced which is gonna cost around 160 USD.
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Ouch!, you can get a new phone for that.
Sorry Bro....
Bruce Inman said:
Ouch!, you can get a new phone for that.
Sorry Bro....
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yeah, and my warranty was over just a month ago. so its just unfortunate and my bad luck
Don´t panic
Thats´s ok, my Topaz have felt into a water, LCD haven´t works, SD slot have been destroyed.. I send it for guarantee, and they made it everything ok for free I get new button, new LCD and motherboard for free.. Try to send it
EDIT: woops, warranty ended.. Go, and make grave for your device
my phone is having difficulties with the touch screen. at the top of the screen, it totally wont work when I touch it. do I need to replace the screen or is there a way to fix it? I cleaned the screen many times so, help me?
It's just the top part that isn't responsive?
DO AT YOUR OWN RISK!!!!! but it worked for me with my screen problems. I had dropped my poor hero in a glass of water. After quick action and rice it was dried pretty good but the bottom screen would go all wonky and only a reboot sort of fixed it till I stumbled on Google.
1st take out the battery and SD card!!!!!!! Can't stress this enough.
I had found if you took a hair dryer on high heat for about 2 minutes and move it around the screen during that time so as to not heat just a certain spot. After the approximately 2 minutes place something heavy like a big book but not too heavy to crack the screen and place it on top of the phone til it cools. About 15 minutes. Replace SD card and battery and boot up. Should be responsive as hell now.
Haven't had an issue since and can't tell its been in water unless you look at the stickers ... oh well I'm never selling it so
I had been dealing with the same nightmare your complaining of for weeks.
Eventually i had to reflash the clean sprint OS and take it to the store and within an hour they had replaced the touch screen and it was just like new. As of yesterday I did not have insurance but fortunately they have open enrollment for it, and at a cost of $4 for comprehensive insurance they were able to replace the touch screen.
Before biting the bullet and taking it to tech support I tried recalibrating the keyboard, flashing tons of different roms, cleaning it, but finally brought it in. I suggest you do the same since we are not the only ones complaining of this problem. Goodluck
Hey Guys,
For the last few hours, the touchscreen of my Milestone is acting very erratically. When I turn the phone on, it works for a few seconds (sometimes minutes) and then suddenly stops working. And then when I turn off the screen and turn on again after a while, it again works for a while.
And when it stops working, sometimes it totally fails to register any tap, sometimes it has ghost touch and sometimes it registers a tap when I press very strongly. I have noticed that the problem mainly occurs in the right side of the screen. And the soft touch buttons at the bottom are affected as well.
Is my phone done? Pls help me. I really cannot afford to buy another phone at this time.. PLS help!!
Ok, since no one seems interested, I better post an update myself. I did some searching and found some info. One of the probable causes could be moisture getting into the digitiser. Although it didn't rain today, it was pretty hot and I sweated a lot, so it is possible that the sweat somehow got into it.
So heres the solution I am trying now. I pulled the battery, sim and MicroSd, opened the keyboard and put the whole thing in an airtight bag of PUFFED rice( they are much better dehumidifiers than uncooked rice). Lets see what happens after a few hours.. Wish me luck...
This is surely the problem dude... humidity to digitizer.
Happened to me too... what i did was pull everything off and applied cold hair drier for 5 min.
For me worked like a charm.
Sent from my Milestone using XDA Premium App
Ok, so the phone was in the bag of puffed rice for the whole of the night. I put everything back and turned it on, and it seems to be working now. Thank God! Hope the problem doesn't resurface..
Hey there,
I'm having a similar problem with my Milestone.
Just wondered what puffed rice is and where do I get it from? Is there anything else I can use to moisturize my phone.
Thanks
Actually the easier way is to just buy the digitizer from ebay, and replace it yourself
Easier????
Be interested in what your definition of easier is Puffed rice is Rice Bubbles, a breakfast cereal. You can also just use plain rice, the idea is that it will create a dry environment and absorb any moisture. You can actually put the rice in the fridge as well, its actually a very dry environment as well. My daughter dropped a phone into a lake once, stayed in the water for about 10 minutes (was flashing strange lights and vibration from being shorted). Wasn't working when she showed it to me a day later, we put it in a bowl of rice in the fridge a day later, she thought I was slightly insane but it actually worked after that!
had the same issue too , screen was acting very strange...like taking the worng command or not calibrated,or like...someoneelse playing on the screen like a mad man...after cleaning the display problem not solved...thought was the digitizer but...voila...before ordering one,just thought about making a hard reset cause the software was actig quite slow lately and voila...problem solved...so...if it's not the moisture ...it's the software......or at least in my case ... make a backup on your sd card,and do a software reset..if after that still doesn't work,you know for sure u need a replacement part
I did was pull everything off, and applied heat (70ºC) heater for 4 hours.
I put everything back and turned it on, and it´s working ok!
morjul said:
I did was pull everything off, and applied heat (70ºC) heater for 4 hours.
I put everything back and turned it on, and it´s working ok!
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I have the same issue, i will try using the rice/salt bag to dry it out, but i think my problem is the motherbord cable ribbon... anyone replaced it with success?