Shuts off when keyboard is slammed shut... - XPERIA X1 Q&A, Help & Troubleshooting

This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.

That sounds like a problem with the internals, maybe a you should get it replaced/repaired?

Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.

Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.

LOL!
hotrod101 said:
Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.
Click to expand...
Click to collapse
That's funny!!!

I think you're right...
Nippero said:
Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.
Click to expand...
Click to collapse
Yep...It's going back. Might as well get a fresh one. I know this problem existed for other phones before and the fix was mostly something simple that didn't require a replacement.

im getting exactly the same problem. gonna send mine back as well.

i have the exact same problem too! Waiting for a new one...
i thought i was the only one with this problem, but it looks like a production error as there are already 3 people on this board who have this defect.

technillion said:
This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
yep, my problem seems to have gone now as well by using you're method. i was almost ready to send it back and then i saw you're post and tried your method and it worked !

Thats a pretty stupid mistake by SE...
They should do a quick fix by making new batters a smidge thicker. Of course they probably wouldn't offer free replacements, but they should fix it anyway.

technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
When my device is cold, eg in the morning for first use, this sometimes doesnt happen for >20x tries...but when i used it for a longer time and it almost always shuts down when slammed shut..but i already thought it might be something with the battery, but sometimes while slamming it shut for numerous times even the battery cover would come up and it didnt shut down...then in another situation it shuts down immediatly

Poor design...
toxical said:
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
Click to expand...
Click to collapse
Yea...what I found with the design is that the ribbon cable connecting the keyboard sits right under the battery. In fact you can see the protrusion when you remove the battery under the white label. It moves when the keyboard is opened and closed. Slightly...but it does move.
...anyway...I folded a small piece of paper to wrap around the back edge of the battery.
Try this:
1. Make a small rectangular strip of paper about 10mm x 20mm and fold it the long way so you end up with a 5mm x 20mm piece.
2. Wrap it around the back/bottom edge of the battery as you reinsert it.
(If the battery fits more snug in its compartment, you got it right!)
3. Put the back cover back on--which should also be more snug.
4. Turn on the device and try it out (slam the keyboard).
(You don't have to wait for it to completely boot up...you can test it when the SE logo appears).
Be careful to use regular copy paper and not paper that's too thick as it may cause some other damage/problems with the device.

could you make a picture of that ?
Actually i will recieve a new device tomorrow, but i still have the feeling that this problem might reoccur as it seems to be a design flaw

technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
I'm currently playing around with an old XV6800 I got off ebay, and this seems to have fixed the problem, so thanks

I had the same problem too.. but it was linked with the flex cable. Now i just don't use my keyboard even after fixing it.

Related

Just out of curiousity..

I have had about 7 different AT&T Tilts in my life and if my memory serves me right, I only remember 2 of them not having the issue I am about to entail.
When I slide my keyboard out, it seems that the ribbon cable or something under the metal hinge pushes against the back of the screen and you can actually see the screen colors fray and fade as if it would do it you were to push down too hard on it with your finger.
I am just wondering if anyone else has notice this. Wonder if it is a common occurrence. I would like to know what causes this.
No such thing on the 2 I've had. Never read of it on here either.
7 Tilt's? That was a typo, right?
No issues for me at all. No resistance or screen changes when activating the keyboard.
hmmm, odd. yeah 7 man haha
i have the worst of luck with phones. the one i thought was "THE ONE" i would keep till it was time to get a new phone was hit out of my hand and the hinge came loose so I had to replace that. That one did not have the problem i stated earlier. my replacement had that screen/hinge issue so i told em to send me another one by bullshitting that it will crack my screen...the one they sent me to replace that had the 7201 chip in it and 0 hours of talk time so it was brand freaking new...but it also had the screen issue...weird, huh? i wonder if it is anything to worry about?
The momentary color shifting occurs when you are applying too much pressure to the wrong area when sliding the phone open. I don't see this is normal use since I baby my Tilt, but I am able to reproduce it when I purposely try to.
NotATreoFan said:
The momentary color shifting occurs when you are applying too much pressure to the wrong area when sliding the phone open. I don't see this is normal use since I baby my Tilt, but I am able to reproduce it when I purposely try to.
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Click to collapse
yeah, i am aware. it happens regardless what i do. trying to figure out what is causing it so i can find a fix
Speaking from my job experience of ripping apart laptop LCD's, it's probably the ribbon cable; as mentioned previously...

screen problems?

i got my td2 just about a week. yesterday suddenly the touchscreen didnt work at all anymore! i was taking some pictures and then it stopped to do anything on the touchscreen. i rebootet the device few times but no go - even removed the battery but didnt work anymore. then i left the device a few minutes without battery and when i tried it again it worked. this scared me a little... because without touchscreen u are really lost with this phone.
ohwell.. i hope this doesnt happen again. but i actually got another strange thing here:
if i look into the screen from the side.. i can see a strange glimmer sometimes. it looks like oil in water... it does glimmer a little and its not visible all over the screen but the part does even grow. i noticed this yesterday and it was like 5cm long and 2cm width. but now its almost on the full screen and it looks like the effect when u press on a LCD screen really hard. but it appears without doing anything.. does anyone have that too on his TD2??
same problem here. its the device of a friend. one week old. but we didn´t managed it to bring it back to life again...
no we will try a hard reset.
battery was out for ar least 30min wizhout success.
even noticed some glimmer at the screen. hard to describe. like liquid between sreen and screen protector.... but only on those parts were we tapped on the screen...
no we try the hard reset - i´ll report how it worked.
somebody else with that problem here?
ok we tried a hard reset - no success. screen is dead. no way to setup the device. no reaction of the touch screen. will go to the o2 shop tomorrow and bring it back...
wow.. at least im not the only one. my screen is working again but the glimmer didnt go away. also today appeared one more defect on the screen - it looked like the protection plastic is moving, but then after some tapping on the screen it went away again. very strange!
the glimmer looks indeed like a liquid between the screen and the protection. sometimes its almost not visibe and sometimes its really good to see. i wonder whats going on here..
hey i just found something out!!
my screen has something like little bubbles under it when i do touch it on a certain area. when these bubbles are visible.. my screen does not work anymore!! then i can clean the screen a while with a tissue or my tshirt or whatever and the bubbles go away - as soon they are not visible anymore the touchscreen works again!!!
im tryin now to give that phone back and get a new one. i dont even have that phone 1 week!!
I have a Diamond2 with the same frozen screen issue. The screen just did not react to any tap. Soft reset may put it back to work again, but the symptom repeated after some time. Even hard reset cannot rectify the problem. It is hardware defect. Fortunately it is one week old and still within the one-to-one exchange policy and I can take back to the shop I bought push for an exchange. Having email HTC and they just ask for service check and refuse to exchange a new one. If you conduct a Google search of freeze screen, you may locate a lot of touch screen issue but only very limited solution. I suggest you to have the device exchange than going to repair.
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Hi, I am experiencing the very same problem. Touchscreen stopped working. Taking out the battery for 5 minutes fixed it. But there is a oily liquid now beneath the screen. My device is 5 days old, this should not happen
Taking it to the shop on monday.
we tried everything but without any succes...
today we gave back the phone. it was within the one week limit. but there is another limitation: 15 minutes airtime! i said to the guy in that shop: when he can show me the airtime, we keep the phone - because than the screen seems to work again... )
but no problem they exchanged it against a new one! good service, very customer friendly at o2!
I encountered this one day after getting my unit. I got a replacement. It seems two layers of the touch screen is "stucked" together. Use scotch tape to lift up the area and and the touch screen responds. But the next time you press on the screen it will get stuck again.
So get it changed.
wow
what a great idea... never ever thought of that... *lol* but when you buy such a sophisticated mobile it looks very unsophisticated to lift your screen with scotch-tape everytime you tapped on the screen...
muuu said:
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Click to expand...
Click to collapse
kinda yes. but not that big and after cleaning phone with a tissue it goes away. i will get a replacement in a few days.. hope this doesnt happen again - but shop told me it seems that there are a few ppl with that problem on td2!! :-(
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the screen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
cko2 said:
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the sYcreen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
Click to expand...
Click to collapse
I hope you are joking... I mean one can't be serious about carrying a touch screen device in a back pocket of his jeans. Are you even surprised about what happened to it? In fact I'm rather surprised you got a warranty replacement. There is a thing called User manual that comes with the device a it is saying 'Always remove the device from the pocket of your trousers prior to sitting down'. Yu are really lucky indeed you got a replacement....
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
cko2 said:
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
Click to expand...
Click to collapse
that's exactly what's it's not - it's a pda phone and it kind of makes sense to treat it differently from normal mobiles which can withstand all sorts of abuse. also if they ask you specifically not to do something because it can damage the device - and you do it and then you are surprised it happened. it's written there for a reason. they surely know that for many people it will be their first pda phone so they don't have much clue how to treat it...

Kaiser Powering off when in motion

Would it be an issue with the battery? or the board? rom?
It seems as if the battery looses connection with the phone or something along those lines, it works fine when I don't move it, but if i pick it up and go mobile, it turns off on random movements.
Is this a common problem? I have searched and didn't find any help.
TIA
No this isn't common, can you plug it in and move it around? Lets see what that does. I would think the phone is hozed.
ChumleyEX said:
No this isn't common, can you plug it in and move it around? Lets see what that does. I would think the phone is hozed.
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Click to collapse
Hozed? As in water damage? I don't remember it getting wet....
At first, when it started acting up, it didn't even want to charge or turn on. I would plug it in, turn it on and it would reset after the "HTC" screen, continuously.
Now I can plug it in no problem, and it charges. Sometimes, it'll tell me that the battery is out of juice after a few hours or charging, but its rare.
I'm also having trouble sync-ing
I sent the phone in to get it checked out and will post what the outcome is.
I really hope its the end of the batteries life, and not the phone
Hozed is an old techie term saying it's broken.
Stick a small bit of card between battery and back case see if that helps
As for the rest of your problems a hard-reset and if it's not just that the battery isn't making full contact a new battery...
Used to have that problem
This issue was mentioned here before.....and stylez suggested to you, I inserted a piece of folded paper between the battery and the phone (opposite to the battery terminals). Never had that problem again.....this was at least 10 months ago....
DesperateScorpion151 said:
This issue was mentioned here before.....and stylez suggested to you, I inserted a piece of folded paper between the battery and the phone (opposite to the battery terminals). Never had that problem again.....this was at least 10 months ago....
Click to expand...
Click to collapse
I had same problem and solved it by just adjusting the battery contacts. Pull them out a little.
Try rubbing the cold contacts of the battery and the phone with a pencil rubber.
It removes any oxydization, and slight corrosion off the contacts, also use the idea of the card to see if that helps!
Try rubbing the cold contacts of the battery and the phone with a pencil rubber.
It removes any oxydization, and slight corrosion off the contacts, also use the idea of the card to see if that helps!
Not sure why this has posted twice.
Please ignore.
Another probable cause
polish_express said:
Would it be an issue with the battery? or the board? rom?
It seems as if the battery looses connection with the phone or something along those lines, it works fine when I don't move it, but if i pick it up and go mobile, it turns off on random movements.
Is this a common problem? I have searched and didn't find any help.
TIA
Click to expand...
Click to collapse
Check that the SIM card door is fully closed and properly locked
punkhawaiian said:
I had same problem and solved it by just adjusting the battery contacts. Pull them out a little.
Click to expand...
Click to collapse
I've just used your tip to fix my T-Mobile G1. It was always powering off when it was in my pocket or when I flipped the screen out. T-Mobile said it was a software problem and I should return it - and survive with a crummy 2G loan phone for a couple of weeks while it was "with the engineers". ****ing idiots. So thanks a million!
This forum is, and has always been since I bought my Blue Angel in 2004, the most useful on the web! There are so many guys here who ROCK!

HOW TO: fix Droid/Milestone touchscreen lack of responsiveness and Ghost Touch issues

NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
That didn't work for me, I had no option but to replace the touchscreen/gorila glass.
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
AirLancer said:
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
Click to expand...
Click to collapse
I have to admit, I cared litte whether or not this actually worked. I just wanted to toast it But it did work, so
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Lesiroth said:
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Click to expand...
Click to collapse
If it DOES indeed work on hot days, then it means the phone is not entirely dead. But I would suggest you do something less drastic first, such as the Glove Compartment method. No responsibility though
If you're trying to remove moisture, you could also try putting it in a baggie of crystaline cat litter (NOT the clay kind!) - this stuff is sold at a MUCH higher price as a way to save a phone from water damage, but it's the exact same substance. Does a great job removing moisture. It's the same sort of silica gel that's in those packets in medicine/vitamins that says "Dessicant - do not eat".
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
CybeRNerO said:
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Pretty sure that rice doesn't do anything, I don't know how that started as a suggestion, but its not better than anything else; its not known to be absorbant, but the silicon is.
I've tried the method but the right segment of the digitizer still doesn't work.
My biggest issue with regards to "lack of responsiveness" are the 4 capacitive buttons. Pressing the Home key is always hit and miss. I know I hit it all the time because I can feel the vibration feedback but it only goes to homescreen 50% of the time.
Will also be testing this out as soon as I have the spare time. My screen started acting up after I accidentally put my milestone in a small beer spill at a party Hopefully this will work out for me too!
Abazel said:
I've tried the method but the right segment of the digitizer still doesn't work.
Click to expand...
Click to collapse
Luckily for me, I was still under warranty, heh. Cause I had insurance. This is my second Droid this has happened to. Hopefully my replacement won't do the same thing.
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
decon89 said:
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
Click to expand...
Click to collapse
I feel I am on a cooking show
Well, depends on your over. Mainly I was trying to maintain a temp varying between 50-60 c. Mostly 50, but sometimes 60 to up the ante a bit and make sure things stay warm. 30 minutes at least. However, I have to say that I did this twice in 6 weeks, and after that the phone just died again, and I found my warranty card and sent it there to be fixed, and they fixed it, but ruined something else.
If you have the warranty card, take your phone and send it to them Someone told me the method worked and the phone has been good for quite a while, but most of us seem to re-experience the issue after a while.
I've been having these issues for a few days now too, and I think I know why. I've been using this Milestone for 4 months now, and I never had this problem until a few days ago. What I noticed yesterday was that after some acting up, the phone started working properly again. So I ran Touch Test. And I noticed that if I pressed really hard on the top side of the phone(where the logo and the ear piece are located) it started acting up again. My first impression was that the glue holding down the gorilla glass was loose. So I left the phone as usual on my night stand and then I tried the same thing with the pressing on the same area. Guess what? It didn't happen again. Now there seems to be no problem. So I tried to remember what happened yesterday before the screen started acting up, and I remember talking to my wife for a while when I was in my car. Yesterday was a pretty hot day and I was a little sweaty when I talked to her. Now since only that specific part with the earpiece was causing this issue(I tried pressing equally hard on other areas without any problem my guess is that the insulation between the earpiece and the touchscreen has been breached. Maybe because of all the sweat that went in there in time. You know the salt and acids in the swear are known to melt things, and poor quality glue is among them.
How to fix this? I do not know yet, but I do have a good idea that I'd like to share. I want to buy a screen protector foil, and put just a little band around the ear piece. That would probably lower my in-call volume, but since the Milestone is very loud anyway I hope it the quality of the calls won't be too much affected. After that I'll use it in normal conditions again and see if the ghosting happens again.
try completely formatting your SD CARD/PARTITION.
& then reinstalling using (FAT 32/EXT 2, 3, or 4)
sometimes traces from the previous ROM might interfare with touch codecs (maybe)
just trying to help. had similar issue & this is what i did.
bandroid842 said:
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
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Thank you for that Solution.
It fixed the Issue of my friends MS without other problems
I'll have to try and the oven methode again. My phone has started to really act up again.
I've tried to install new roms, wipe ect. and it doesn't help with the screen.
Have anyone tried to replace the digiziter? They are pretty cheap on ebay
My milestone started freaking out just an hour ago. No more warranty here but I'm not brave enough to do the oven method. Had anybody tried the Rice alternative?

Creaky back and other things?

Hello!
I've heard that HTC's have very good build quality, and I've had my IS for just over a week now, and I've noticed 'creaks'. At first I thought it was the screen, but I've now realised it's the back cover that creaks sometimes. If I were to replace the back/get a protective case such as a 'Barely There Casemate' would that stop the creaking? I tried to post a link but am too new to.
Also, I noticed this when I first bought my phone and put the battery in, the battery fits in, but has a bit of a 'bounce' to it. If that makes sense. I thought it wasn't fitting in properly, but it does, just not RIGHT against the phone... if that makes any sense. Dunno if that would contribute to the creaky back, or whether that's normal.
Also, how can I get my LED to stay on longer when I get a text message? It's a handy feature, but it seems to stop flashing after about 20mins, which is a bit of a pain if I don't look at my phone for longer than that.
... and last but not least, Angry Birds. Whenever I open any of the games, they freeze at the home screen. I then have to hit home and reopen them, get to the next menu it freezes, I hit home and do the same routine till it eventually starts working. What's the deal? I thought about maybe reinstalling them, but surely each of the games wouldn't have installed incorrectly?
THANKS ALL.
martyfly1990 said:
Hello!
I've heard that HTC's have very good build quality, and I've had my IS for just over a week now, and I've noticed 'creaks'. At first I thought it was the screen, but I've now realised it's the back cover that creaks sometimes. If I were to replace the back/get a protective case such as a 'Barely There Casemate' would that stop the creaking? I tried to post a link but am too new to.
Also, I noticed this when I first bought my phone and put the battery in, the battery fits in, but has a bit of a 'bounce' to it. If that makes sense. I thought it wasn't fitting in properly, but it does, just not RIGHT against the phone... if that makes any sense. Dunno if that would contribute to the creaky back, or whether that's normal.
Also, how can I get my LED to stay on longer when I get a text message? It's a handy feature, but it seems to stop flashing after about 20mins, which is a bit of a pain if I don't look at my phone for longer than that.
... and last but not least, Angry Birds. Whenever I open any of the games, they freeze at the home screen. I then have to hit home and reopen them, get to the next menu it freezes, I hit home and do the same routine till it eventually starts working. What's the deal? I thought about maybe reinstalling them, but surely each of the games wouldn't have installed incorrectly?
THANKS ALL.
Click to expand...
Click to collapse
I put a BodyGlove 2 piece case on my IncS and I do not notice the back sweaking anymore.
Oh, so the squeaky back is a common thing then?
Not for mine, I wonder if the problem is because one hasn't snapped the back on correctly.
It's definitely on properly. I've gone over the back a few times just to make sure it's clipped into place, so I dunno why it should do it.
Mine makes a noise at the bottom left corner of my case, got to admit its rather annoying. But i guess the majority of phones will unless its 100% flush with each other. Even when i put my otter case on it sometimes makes a noise.
The back on my phone is sometimes creaky as well. Since it's a malleable plastic, I'm guessing the weather/putting back on a certain way affects how squeaky or not it gets.
Ahh, okay, that settles it with the back then. Will just get a case. I need one any to give it a bit of protection, but it will hopefully stop the creaking. Am guessing the battery isn't a problem either if it's working in the phone... just me being a bit pedantic.
Anybody know if I'm able to make the LED stay on longer after receiving a text/notification?
OH! I've worked out what's going on with Angry Birds. Am presuming/hoping this is just an app problem. Basically, if I load the game and put the phone into landscape mode, the game won't work. I have to either hit home, or, spin the phone round into portrait mode, and then I can use the game. I then spin it back, choose the next menu and then put it back into landscape mode and then back again to get to the next setting/menu. It's a bit of a pain! Anyone know what's going on with that?
Thanks for all the replies so far.
Sorry for the bump. Anyone go any ideas for the game freeze and LED?

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