Please Help! Phone is bricked? - HD7 Q&A, Help & Troubleshooting

I just woke up to a nightmare. I reached over for my phone and i found it dead unplugged from the charger. I thought to myself... "Alright, let's begin charging it... I probably forgot to put it on the charger last night"
I plugged the phone into the charger and the phone powers on...
After it boots, i it prompts me to connect the phone to my computer... Strange...
I plug in the phone to my computer and Zune pops up with c101002e error code.
Now i did some research and it looked like my phone somehow got bricked... so i found the following link and sure enough, my error code is on the list of known troubles.
The Windows Phone Support Tool is not working on my phone, After following the steps i get the attached screenshot error.
My next step is to reflash... however. Following These instructions, I cant seem to get my phone to boot into the tricolor bootloader screen!
PLEASE HELP! Any input would be greatly appreciated!

You say "After it boots, i it prompts me..." is windows booting before the error pops up?

The phone is off... i plug the charger in, and it boots as in it turns on. Once it turns on, windows does not load. instead it's telling me to connect to computer. I connect to computer and the error appears

already tried an hard reset??

Not able to perform a hard reset... I hold down both volume bottons while the phone is off and press the power/lock button to power it on. while holding on the volume buttons... the phone just goes to the connect to computer screen.

Try taking out the battery. Leave it out for a short while then replace it & check its securely in place. Reboot & see what happens. The phone shouldn't brick when charging or sleeping. Good luck!
Sent from my HD7 using XDA Windows Phone 7 App

Might try this and see if it helps
http://answers.microsoft.com/en-us/winphone/forum/wp7-sync/windows-phone-7-error-code-c101002e/2e7cd10e-4123-46ea-844b-e3aed54eb6bd
may be the camera key is pressed down by the case and stopping it from booting

I do not have a case with the phone but i always did have a problem with that camera buttom... it does seem to be kinda pushed in... I hate this...

what is ur version???
just u can jailbreak the 7004 or 7008 by chevron...

Related

Help Please

restarted my phone at work today and all it does now is go straight to the tri colour boot loader screen. Iv take sím out, SD card out, battry out, nothing works.
Put the USB cable in and it starts on its own straight to the tri colour screen without pushing start button
Any ideas..
Thanks Ahead
Maybe it´s as easy as that the camera-button is stuck? That happened to me with the power button. Now the power button is a bit "loose" in feel but is not active all the time.
yeap
I thought of that, iv pushed the camera button quiet a few times trying to see if its stuck but it didnt help at all, still doing it. If i connect the USB cable with no battery in it starts up on its own as well and goes straight to the boot loader screen.
Its says
WING220 MFG
SPL-0.91.hard
CPLD-7
USB
update
A quick update, if i actually put the USB headphones in the phone and try to start it it works. A restart with them in works to. Take them out and its straight to bootloader again. LOL Also Windows does not recognise the phone when its conected via USB cable when its running. This seems to be a USB problem of some kind. Iv done a hard reset as well, no luck.
Try this: enter bootloader and type "boot". If it again enters bootloader after restarting do the same thing again. Hopefully that fixes it.
hehe
No change. Only way to start the phone is with the headphones connected. When the phone is running and i conect it to the pc i get this " One of the USB devises attached to this computer has malfunctioned, and windows does not recognize it "
NoNco said:
No change. Only way to start the phone is with the headphones connected
Click to expand...
Click to collapse
Try "task 8" in bootloader and then "ResetDevice"
(ps do *not* experiment with other parameters!)
nope
When i used "boot" it made a buzz and went to a white screen, had to remove battry to restart, it didnt help, tried 3 times.
" task 8 " it goes dark for a split second and back to the bootlaoder screen. remove bat. restart back to bootlaoder screen
oh after i type task 8 i get an error that pops up in mtty
wceusbsh004 port read error occured
try Hard resting it but juss to let u kno IF U DO THIS U WILL LOSE a last memory u did even phonebook and all resets like new i had to do it cuz i had a prob i could not text n stuff now it works fine after HARD RESETING
doesnt work
Iv already done the hard reset from within WM when i get the phone to work, it didnt help.
Try the hard reset after re-inserting battery immediately at power on.
(keep left- and right softkey pressed and power on I think is the key combination)
mmm
trying to do it but i must be doing the key combination wrong. Just keeps going to tri colour.
I presume you meen the soft keys on the sides of the s730. Camera key and the Comm Key.
NoNco said:
trying to do it but i must be doing the key combination wrong. Just keeps going to tri colour.
I presume you meen the soft keys on the sides of the s730. Camera key and the Comm Key.
Click to expand...
Click to collapse
No, the softkeys are the two buttons next to the joystick, see here ->IMAGE<-
But I would think your mini-USB connector is kind of broken I'm not sure of course
nope
Iv tried the keys on the side, iv tried the keys on the keypad. i just dont get it to work...
mm
@ Jocky...
I eventually managed to do a hard reset, the problem was it just kept going to the bootscreen so i tried it with the headphones pluged in and then it worked, lol, but on the reboot it just went straight back to the tri colour screen again.. So no help there.
NoNco said:
@ Jocky...
I eventually managed to do a hard reset, the problem was it just kept going to the bootscreen so i tried it with the headphones pluged in and then it worked, lol, but on the reboot it just went straight back to the tri colour screen again.. So no help there.
Click to expand...
Click to collapse
Hmm, looks like a bootflag related to USB is set. The reason could indeed be a physical problem with the usb port of the device. Also it could be related to dirty contacts (both of the UB port and the battery).
I’m having the exact same problem with my S730. Only works with the headphones plugged. I can’t hear nor talk if unplugged the headphones. Does anyone knows how to fix this ???

[Q] Strange Reboot Loop, searched forum Not Addressed

Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD

Phone-PC brick with no working 3 button - options?

Hi all,
I was flashing between Jf6 and JH7 today, wanted to see if flashing JH7 via different methods would give me a 3 button fix. (If it did fix it then flashing via Kies mini didn't do the job)
Ironically it backfired when Odin froze and I flipped out the battery
(Hey, I've been at the dl screen before when it was doing nothing and it survived!)
I plug the USB in, I get the exclamation screen
Do it with volume keys pressed, still get it
Hold down the volume + power and the screen goes blinking between exclamation and blank. I've tried releasing power keys at each point in those screens
I even took a video incase I'm not doing it right. Odin is running in the background. No USB plug-in 'pings' from Windows, as you can hear.
Anything I can do?
btw my bat build date is 8/13.. that bad week
I'm in Australia (bought phone off ebay) so sending it back to the States will be a bit of trouble.. I'm hoping I can work something out with the ebay seller otherwise I'll buy another cappy and hope someone finds the jtag points I guess.
same here. no button combo method that previous worked is working now. :/
OP, did you see this thread: http://forum.xda-developers.com/showthread.php?t=775911
not working for me, but maybe it'll help you ... ?
Tremere said:
Hi all,
I was flashing between Jf6 and JH7 today, wanted to see if flashing JH7 via different methods would give me a 3 button fix. (If it did fix it then flashing via Kies mini didn't do the job)
Ironically it backfired when Odin froze and I flipped out the battery
(Hey, I've been at the dl screen before when it was doing nothing and it survived!)
I plug the USB in, I get the exclamation screen
Do it with volume keys pressed, still get it
Hold down the volume + power and the screen goes blinking between exclamation and blank. I've tried releasing power keys at each point in those screens
I even took a video incase I'm not doing it right. Odin is running in the background. No USB plug-in 'pings' from Windows, as you can hear.
Anything I can do?
btw my bat build date is 8/13.. that bad week
I'm in Australia (bought phone off ebay) so sending it back to the States will be a bit of trouble.. I'm hoping I can work something out with the ebay seller otherwise I'll buy another cappy and hope someone finds the jtag points I guess.
Click to expand...
Click to collapse
You may also want to try removing and then reinstalling the Samsung USB drivers on your PC.
I've verified there is simply no USB device being registered no matter what OS, the phone is just sucking power.
@The_Bishop: Did see that, exactly the same as yours, plug usb in, get that screen
Anyone want to be awesome and send my Capppy back to Samsung on my behalf?
best method that never dies when i was in your situation......
unplug usb, turn phone off, then put battery in, turn odin on, now hold volume buttons ONLY then insert usb in phone, you will see download mode with odin identifying the port;
hope it worked ?!?!?!?
Believe me I have tried everything. There is simply was and still is no way to enter recovery or download mode on this phone. Its hardware locked!
a little off topic, but how do i find my phones "bat build date" ?
I had the exact same problem. If you do a battery pull.. hold down both volume buttons and plug the usb cable into the phone while it's hooked to PC then it bumps you into Download mode. I did the exact same thing you did and am running froyo at the moment.
Oh.. no power button.. just both volume buttons.
YoungGun821 said:
a little off topic, but how do i find my phones "bat build date" ?
Click to expand...
Click to collapse
Is on the underside of the battery, one facing into the slot.
i.e 2010.08.13
terrigan said:
I had the exact same problem. If you do a battery pull.. hold down both volume buttons and plug the usb cable into the phone while it's hooked to PC then it bumps you into Download mode. I did the exact same thing you did and am running froyo at the moment.
Oh.. no power button.. just both volume buttons.
Click to expand...
Click to collapse
Done that. Exactly what happens in video. Both volume buttons down, plug in usb.. no response, just brick screen.
I had the same problem.. the phone didn't register USB.. have you rebooted the computer? I believe i did that at one point.
terrigan said:
I had the same problem.. the phone didn't register USB.. have you rebooted the computer? I believe i did that at one point.
Click to expand...
Click to collapse
I did try once or twice. From another thread it was also said to disable driver verification on windows startup for x64 machines. which I also did.
Basically I want to hear from someone who:
a) has a captivate that could never enter dl/rescue via buttons, only adb
b) captivate didn't trigger a plug in 'ping' from Windows until they ??
FYI this is a Macbook Pro, and I booted into Win7 x64 Pro for flashing.
Hi I have the same problem..
What I did was this rooted with one click.. loaded Cognition 2.1.6 all was good..I saw the froyo so I thought lets try it. so opened up ODIN put it in recovery mode. with ADB could never get it in the button way.. it started to load and it froze. I didn't disable voodoo and IS THAT WHY I AM STUCK? I have tried every combo changed drivers computer will not see the phone.. is it a AT&T Phone
IS there anyway to fix it?? or can someone make a program to fix this? I would make a big donation if they did!!!
Thanks Forum!!
Yeah I had it in adb mode to enter download mode, maybe that is why it won't start back up.
I've now given the phone to a local mobile repair business, if riffbox or someone comes out with a Captivate rescue soon its probably as a end result of me
I sent mine back to Samsung as well. BTW, I have a battery from 2010.08.12 so I might be in the same boat. Wish I'd have used one of my OEMs to see if that made any difference, but I did not. :/
I have the same issue.
Rooted my phone through adb, which was fine. Couldn't get into recovery/download modes with hardware before then.
Now my phone is bricked, and not detected or even charging via USB.
wtf
If the repair shop cant fix it try this:
1.) Remove Battery, SIM Card and External SD
OR
2.) Press and HOLD VOL UP AND DOWN with USB inserted and THEN slap in the battery.
This worked for me, for some reason inserting the battery last did the trick.
Let me know if anyone finds a solution to this I have tried it all and my computer will not detect my phone. Has Samsung blocked this in there firmware?
Did you try what I posted above?
yep nothing if I could get it to detect in command prompt I could force it but it won't... the button thing didn't even work when the phone worked!
So ....

GT-P5210 not booting

First of all, it's not my tablet, but a collegue gave it to me because I said I might be able to fix it.
But it's showing no life signs, I can't boot in any way, not download nor recovery, and when I charge it nothing happens neither. So I guess it would be hard bricked, but when I connected it via USB to my PC, I heard the windows-device-connected sound. The driver thing showed up, and it said cloverview installing. So I guess it's not hard bricked? By longpressing the power button, the windows sound let me now it disconnected, and when I pressed it again it reconnected. Could it be that the screen is just broken? But to power off the device, I normally would have to confirm it on the screen right? I tried booting blind into download mode and checked it with Odin but nothing.
But are these the normal Samsung drivers? You guys have any ideas? I saw a thread on how to unbrick it, but you have to unsolder capacitors etc. from the mainboard, and apparently the OP didn't test it out neither.
If someone has any idea that would be nice.

HELP! my zenfone go ZC500TG is not turning on...

Hey guys. I'm new here. I've been reading this forum for sometime and it has been really helpfull.
But now I really need help.
I tried to root my ZC500TG, did'nt succeed. But a lot of videos on youtube was saying that zenfone go zc500tg couldnt be rooted. So I uninstalled the root program that I was using. The problem started when a window pop-up saying "interf.sys stop working" or something like that. Then I pressed "ok" and it showed up again, sometimes the message was about another problem, like "google play services has stopped working" or "Settings has stopped working" and it goes on until I turn the phone off, restart it and a few minutes later starts all over again. The messages showed up repeatedly every time i've clicked ok, was hard even to turn the phone off.
Then I learned about fastboot and unlock OEM to see if I could solve the problem with settings or removing some malware.
I did the hard reset, install the original firmware, when the phone update to the latest version, start aaaaall over again.
now my phone stop booting, the fastboot doesnt work, I can't access any kind of command, when I plug the usb cable, the Computer try to connect with the device, but stop, and try again by itself. I plug the battery, but the screen or the led doesnt respond to charging.
What do you guys think, did I burn it or needs computer assistance to make it boot?
Please, forgive my english...
BrunoHenrique said:
now my phone stop booting, the fastboot doesnt work, I can't access any kind of command, when I plug the usb cable, the Computer try to connect with the device, but stop, and try again by itself. I plug the battery, but the screen or the led doesnt respond to charging
Click to expand...
Click to collapse
Just reconfirming your statement, your phone does not switch on at all? When you plug it into a power socket, no LED is present? The phone does not function with anything?

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