Kies Wont Connect After Update - Galaxy Tab Q&A, Help & Troubleshooting

Hi
Just updated my Tab after Kies informed me that there was a new version, but after the update, Kies is bluntly refusing to connect to the tab. Just says 'Connecting...' forever.
I'm guessing that Samsung has stupidly managed to update the firmware in the device to a version that Kies cannot talk to.
Anyone else have this issue. Until I get it resolved there will be no further updates on my GT.
The build no post update is: FROYO.XWJJ3
I've done all the usual things: restart pc, restart tab, reinstall kies, install kies on fresh machine, blah, none of which have helped.
Any idea's?
Interestingly, post update, the only thing that I see thats different is that Samsung has installed 'The Dark Knight' and 'Clash of the Titans' trailers on my tab (now deleted). Those two files make up the lions share of the 'update' that I downloaded. Cheeky blighters. 'Sky News' and Whsmiths 'eBooks' apps have also appears - very very cheeky - enough rubbish on the tab beforehand without Samsung adding more. The new 'Apps' cant be deleted either...
Nigel

Related

[Q] Kies usage problems (The device is in use)

Hi,
I've installed the lates Kies (1.5.3.10093_80) and have three problems:
1) When i try to update Kies to 81 release it doesn't want to find any updates. I tried two ways: from Kies application and manually start MCS.Thunder.Update.exe. From Kies it never finds any updates and MCS.Thunder.Update.exe crashes after some time before it find anything to update
2) Phone connects to the PC fine and i can see it in Kies, but i can't do anything, browse contacts or calendar. When i try to save contacts on PC i receive "The device is in use. Stop using the device then try again". I tried to find any application on PC which can use it without any success.
3) On home notebook Kies finds phone OK but at work it is endlessly says: Connecting to the phone. I've already tried to change COM port number, settings for USB connection ... nothing helps.
Any ideas?
PS All device drivers seems to be installed OK
I have exactly the same problem as you mentioned under point 2. Same holds for the agenda by the way.
I just updated to 93-81 (automatically via KIES)
Does anyone have a solution?
Me too having this problem...
Same issues for me. I've just discovered Android Manager Wifi which gives all we need to save and restore contacts. Nice to use until Kies issues are resolved.
All of these issues are well known and almost everyone is having them. There was a standalone massive thread about Samsung Kies and its issues, but I can't find it. You need to get used to it - usually im my case the Mass Storage is activated after restarting my phone. As I use tethering rather often, I usually have to try connecting and disconnecting the phone several times until I'm lucky.
When it comes to Kies update itself, that is another disaster - I usually try it on different networks - if it can't find updates at home and I know there is one, I just go and try it at the university wifi. The same with firmware updates, etc.
I undo the oneclick lag fix v 2.1.2 by ryanza and it works like a charm now
thnak you very much nick_goh!
Thats was it. Undo OCLF and Kies starts working as it should.
Lagfix is the problem
Yes, the lagfix is the problem, but who can fix the lag fix or the kies!?
laffix
What if you are experiencing that same "Device is in use" issue but did NOT ever install the lagfix ?
Unless theres something that went on in rooting your phone as that is the only non-factory thing that I ever did!
I already installed several apps to try to find the culprit that might be causing this but no luck. I'm almost considering going back to factory and re-installing all samsung updates from scratch on. ....unless there is another way

[Q] JPO available yesterday, gone today?

Yesterday I saw the news that JPO is starting to spread, along with a new Kies version. So I downloaded the new Kies and installed it. Hooked up my SGS, at that time running official JM1 patch (obtained through Kies a few months ago), and hit the update button.
Kies then showed that the JPO update was supposedly available to me.
Unfortunately, during flashing, something went wrong and I ended up with an incomplete update (the screen went solid-color pale green at one point and nothing more happened after that). Repeated atempts of Recovery after that, as well as Odin ended in similar failure. It looks like I can't run updates from this computer.
I then installed Kies on a different computer and hooked up the SGS there, in Download Mode, and tried to flash JPO (downloaded from the Dev forum here) using Odin. That worked partially - on restart, I only got Recovery mode with an error message, claiming that format of the internal memory failed.
So I downloaded official JM1 and flashed that, and it works.
Now I reconnected to Kies and tried to look for the JPO update on that other computer, but I now get this message:
PDA:JM1 / PHONE:JG6 / CSC:JG7
This device's version cannot be updated.
I'd really like to get me some Froyo now - what files will I need to do this through Odin, reliably?
Froyo probably hasn't started rollout for many carriers yet. And I'm not sure exactly which carriers have begun rollout So I can't help.
did u have lagfix installed ???

[Q] Official froyo upgrade fails, please help

Hi folks, looking for some help here please.
I have a samsung galaxy s on the three network in the UK.
I have not rooted or applied any lag fixes to it at present as i dont want to invalidate the warranty at such an early stage.
The official Froyo update became available via Kies this morning and i tried to update.
The phone connected to Kies alright, it downloaded the binary file OK and then stated it would start instal.
The progress bar did not move but my laptop made the sound when a USB device disconnects, then a second or two later made the same sound which i was taking to mean that the phone had reconnected, however Kies came up with a message that the connection had been terminated and then another message stating there had been an unexpected error and that the upgrade had failed.
It then offered to recover the phone.
Instructions were to remove the cable, remove the battery, start phone in recovery mode and then to reconnect cable. I did all of this but when i reconnect the cable, my phone is not recognised as having connected and nothing else happens.
If i restart phone it works OK on old firmware but if i try upgrading again, Kies gives a message that a previous upgrade failed and i should attempt recovering firmware. I have been at this for hours now with no joy.
I have two options in Kies, either to attempt upgrade again which always ends in error message that unexpected error occured, or to attempt recovery and in this case my phone is not shown as connected. When i start in recovery mode should i select any option or just leave it at the screen that appears.
At this point i really dont want to try any other firmwares or fixes so would really appreciate if anyone has had similar problems being able to throw me a lifeline.
Thanks for any help.
Sorry i cant help you but are you on payg or contract with 3?, im on contract with 3 but kies is not showing any firmware upgrade for me
I have had a three contract since they began, however i bought the samsung galaxy s about a month ago to replace my Nokia N86 as i fancied a change and didnt want to wait almost a year. So basically it is my contracted sim into a bought PAYG phone.
I have been following the posts at blog.three (sorry not able to post full URL) and they reported on Friday that the update would be here soon. Logged in to Kies this morning and it stated an update was due. My head is bursting with this as i have read so many posts and tried so many instals, and reinstals of Kies, i have tried upgrading with Sim card and SD card removed, still no joy. i am beginning to wonder if there is another flaw with the three version of froyo. Good luck anyway.
p.s, asking if i was on PAYG or contract made me think, so i tried putting the PAYG sim card in that i got with the phone, connected to Kies and upgrade still available however same error when trying to upgrade. The rollout may be by region or by banks of phone numbers, so you should get it shortly, although heres hoping it works for you
Thanks for the reply Doc, could you pm me that url pls?
Good luck to you with solving your problem.
Doc, just to let you know you aren't alone - I too have the same problem - tried it on both computers - says the update is available, it starts the download, the knocks the phone into download mode before coming up with an error message. I have tried to put it into recovery mode and it still fails - however I can just restart the phone and the old firmware is still in place.
No lagfix/root etc. Just a bog standard three phone.
Anyone who could help please!!!!!!!!

Samsung Galaxy S - backing up and updating firmware issues - Please Help!

Hi
I have a Samsung Galaxy S and I want to back it up and update it to the latest version of software.
I have download Kies, but when I load it, the Firmware Information area says the following:
"This version of the devive cannot be updated"
"Current firmware version: PDA:JF3/PHONE:JF3/CSC:JE5 (ORA)"
I have tried Googling for an answer and tried Samsung's useless support area on their website but cannot find a solution.
Can anyone help? I seem to be able to backup my contacts, but not apps, or upgrade the software version.
I have various glitches and bugs when using my phone that I would hope this software would iron out. These include, phone not loading some apps, screen freezing, blank screen appears and only way to reset is to take battery out, loses connection to SD card so wont load gallery, wont allow an extra Google account to be added...
It seems to have some serious problems. Can anyone help?
Thanks
sbaker81
This version of the devive cannot be updated"
Means their is no firmware update yet for that branded model .
Contact phone provider .
I have various glitches and bugs when using my phone that I would hope this software would iron out. These include, phone not loading some apps, screen freezing, blank screen appears and only way to reset is to take battery out, loses connection to SD card so wont load gallery, wont allow an extra Google account to be added...
FACTORY RESET ..
Non provider firmware available via Samsungfirmware and flash via Odin read Faqs from main page .
http://forum.xda-developers.com/showthread.php?t=846913
http://forum.xda-developers.com/showthread.php?t=723596
jje
Thanks for this
Why would there not be an update of Android for the Galaxy S? There has been news about it being out so this doesnt make sense.
Thanks for the other link - looks far too complicated for me to start tinkering with this. Is there no other way for me to get an update?
Do you know anything about how to back up apps?
Wont a factory reset clear everything I have on the phone, so I will lose everything?
Thanks
Why would there not be an update of Android for the Galaxy S? There has been news about it being out so this doesnt make sense
I said and Kies says no update for your branded phone whoever you bought it from has not yet updated the firmware .
Pointless now as 2.3 due for release soon .
Wont a factory reset clear everything I have on the phone, so I will lose everything
yes
jje
I think Im unfortunate enough to have one of the first batch of Orange UK Galaxy S's which have issues with the Kies software and are, according to Orange "un-updateable".
Samsung are working on a fix but its a Kies issue apparently.
If I factory reset, I will lose everything. I have backed up contacts, I can sort images, videos ect easily, but how do I back up apps? There is no option for this in Kies?

[Q]problem updating firmware via Kies

So i heard about the 2.3.3 updated for the tab and i decided to check via kies
And knowing (from my SGS) that i have to update first with the old update to get the latest i decided to do that (the one from January or something)
But when i try i get an Error Saying that Kies could not be administrator permission from the Tab
Is this a known problem?
PS: anyone know how to change the language in Kies? i would prefer it in english because it makes it easier to describe problems
some users over at swedroid have some issues with sgs. no solution yet
Sorry. not allowed to post link
So i changed computers (usually do kies updates on my laptop) and its working fine
currently half way though the firmware update
Unable to update via Kies as well
I am getting the same message. States that I do not have the permission of the P1000 device administrator.
Was trying to update an unlocked Euro P1000, using the newest version of Kies and Windows 7 Premium. Also tried to use my XP to do the same, gets stuck on the screen after hitting the update button, or comes back with an "unknown error."
I hate Kies, but am would rather not root and bootload as I'm selling this in the next month or so.
Think I am moving away from Samsung. Love their hardware (have a Galaxy S and Tab), but hate their support and software updating.
Hello,
I can only suggest you to look at Overcome rom in the developers section.
There is an amizing guide explaining you step by step how to upgrade your tab and at the end you'll have a much better 2.3.3 rom than Samsung stock one.
If you still want only Samsung rom stop the update process when it says to install Overcome and you'll end-up with a very clean rooted stock 2.3.3
best solution seems to be a clean install of Kies. Uninstall, clean registry, download new from samsung, install. Kies must be center of gravity when it comes to bugs :/

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