[Q] HD7 crashes after HTC update - July 27, 2011‏ - HD7 Q&A, Help & Troubleshooting

I got a notification from the phone about a new HTC update on July 27, 2011... I connected my phone to Zune player and started the update (which was estimated to be done in 45 minutes).
Now the update was stuck at the 9th step, which is rebooting the phone, for 2+ hours.. I hesitated and had to unplug my phone from the USB and try to reboot it myself.
Obviously it did not work. Every time I power up my phone I get 6 vibrations and the phone is stuck on the HTC page... I even tried restoring to the factory settings (by pressing power, VolUp and VolDown buttons) but it still fails.
I found this thread on T-mobile community and tried installing a new ROM.
URL: http : // support.t-mobile.com/message/11762#11762
This failed and now the phone is completly dead and I cannot turn it back on again... I cannot even recharge the battery.
Any thoughts guys? Is there anyone who can help me install and reset my phone to it's original state??

My phone (and zune) did not show any new updates. It always says my phone is update. I wonder how/why so many people are getting this July update?
Does anyone know what changes after July'11 update? Any change in version/fw numbers?

Not sure of the specifics, but the HTC update is a firmware and radio upgrade. Most assume it is in preparation for the official Mango release. Those on Mango Beta, such as myself, will have to revert back to NoDo to get that update.

its a firmware update..updates radio .
not sure what its purpose is.

This update is available after you install mango RTM, it will appear right away. Upgrades the radios for the mango version. Could potentially brick a nodo device. Don't know how u managed to get it.....
Sent from my HD7 using XDA Windows Phone 7 App

manigma said:
My phone (and zune) did not show any new updates. It always says my phone is update. I wonder how/why so many people are getting this July update?
Does anyone know what changes after July'11 update? Any change in version/fw numbers?
Click to expand...
Click to collapse
R U using Mango RTM?

Related

[Q] TMO US HD7 No NoDo Update

So i got the 7008 feb update, then i couldnt wait for the NoDo update and did the disconnect method to get the NoDo update and started seeing banding on my phone so i restored the phone back to the 7008 update through zune. And this was about 7 days ago or so, and so i keep checking Zune to see if i can get the official NoDo Update but i cannot see it. Anybody else facing the same problem? or Just the fact that they still haven't received the NoDo update
What you're "waiting" on is the same thing you got with the disconnect method. Waiting for your HD7 to tell you NoDo is ready isn't going to fix the color banding, unfortunately.
So, if you really want it, just do the disconnect trick again.
Thats what i suspected... I removed it cause i hoping that i would get the update again with the new HTC firmware upgrade. Ahh well thanks
There's apparently a reg hack fix for it, if you're willing to take that dive.
Haven't unlocked my phone though, so I'm no help as to how to access the registry.
http://forum.xda-developers.com/showthread.php?t=1029365

can't get official update from 7008- 7392

hi there..
i have installed 7004ROM and unlocked it with chevron n then deployed touch explorer, and copied custclear.provxml...
and ts unlocked now....
and i have updated it to 7008 ROM..
but i can not get any further update
basiclly i was using nodo update , unlocked 7392 ROM, but by mistake downgraded it to 7004, but now can not get any update through zune after 7008, so need help, as i m trying to nstall 7720 mango update..
plz help me out.....
i will b very thank ful, plus i have searched the post, no one had this issue before, so any help will b great..
with regards..
Dr. Jahanzeb
im using htc hd7, with windows 7 x64,
i have installed sdk, net framework. 4, and im using 4.7 zune.
so any help
The updates have been taken offline for the Mango release, apparently.
Have the same problem. Flashed to stock to change language with registry editor, updated to 7008, and now it says my phone is up to date...should i wait, or is there anything to do to fix it ?
Ok, my problem is fixed now - found a solution:
1. Start Zune
2. Turn off Data connection and Wifi on the Phone
3. Connect the Phone with the PC (USB)
4. Start the update search in Zune
5. About 3 seconds later, disconnect your PC from the internet (Turn WLAN off).
6. Zune finds Update.
7. Connect to the internet again and press the update button.
Worked for me at the 3rd attempt. Hope it will help you as well mate.
Irrdial said:
Have the same problem. Flashed to stock to change language with registry editor, updated to 7008, and now it says my phone is up to date...should i wait, or is there anything to do to fix it ?
Ok, my problem is fixed now - found a solution:
1. Start Zune
2. Turn off Data connection and Wifi on the Phone
3. Connect the Phone with the PC (USB)
4. Start the update search in Zune
5. About 3 seconds later, disconnect your PC from the internet (Turn WLAN off).
6. Zune finds Update.
7. Connect to the internet again and press the update button.
Worked for me at the 3rd attempt. Hope it will help you as well mate.
Click to expand...
Click to collapse
I did the exact same thing yesterday and everything seemed to have worked like a charm. Some time afterwards it turned out that my firmware wasn't updated. It's still the one that came with the stock ROM I flashed. What about your firmware? Is it the Mango one or older?
At first it went from 7008 to 7392. Then i did this gain and got strange 7403. Having 7403 i didn't need to do this trick as Zune found an update for me and upgraded my phone to 7720 - so after two tries with the trick, and one normal update i got mango. Wonder why is this happening. Will check the firmware in a minute and post it here.
Ok, checked it and asked my friend who had the same problem - it seems that "forcing" the update leave us with old firmware. Fixed it by flashing it again with this official Mango ROM:
http://forum.xda-developers.com/showthread.php?t=1254540
Now everything works great.
iwas have same problem yesterday .. but when tried those steps:
1* close zune >>>
2* look at following pictures
3*
4*
5* and then open zune and try 2 update ^_^
ihope it work with u
note :
it will better to flash .7004 rom and then start to update ...

Force mango software update via zune

Ok, If like me you should have your Mango update official through Zune and you haven't there's a way to force Zune to update your Windows Phone 7 Device.
This worked for me on my HD7.
What you need to do
1) Connect your Windows Phone to Zune.
2) Make sure your defiantly connected via USB.
3) Navigate to the settings and then to phone settings.
4)Click the update button. (Zune will now check for updates for your phone)
5) After a COUPLE of SECONDS when Zune still says "checking for update", quickly disconnect from your internet connection. Disconnect whilst Zune is still checking for updates.
6) You will either get a connection error, or you will get a message saying there is an update available for your device. If may take a few times of connecting and disconnecting but you will get the update available message.
7)After receiving the Update Available message, connect back to your internet and click update.
8) Complete the update process. This could take up too 50mins depending on your internet connection.
9) BOOOM. Hello MANGO! =)
One thing to add that I've been reading from folks; if you have 7008, 7390, or 7392, you will get OS upgrade 7403 1st, then it rolls into 7720.68..which is Mango...DO NOT DISCONNECT YOUR PHONE AFTER 7403!!!
Do this works if I'm in RTM 7720? I red somewhere that the oficial update have ICS, it's true?
well, i've tried this trick, but, it doesn't work......
and, i only got an error
it worked
Dude... It worked.... awesome... installing right now. tried first it showed update then in the middle it closed cause Zune was updating at the same time. So had to complete zune update first, then tried again and again and again... 6th try it showed again and now in the middle of update 7.5..
thanks mate
Works a treat - but what about firmware
Hey, just updated it and Mango is working a treat. However a few of the live tiles are broken now...most notably the music and video tile for Zune.
Do you know off hand if forcing also installs firmware? I'm on HTC HD7
Cheers!
Can someone who has tried this please tell me if it actually gives the carrier update or the general unlocked phone one?
Oww Yeah!! Thanks! Work!! :O
HTC HD7 in Brazil
Took 3 attempts, but it worked on that 3rd try...
Awesome...
Wow....its working fine for me.....but it took somuch time to get the update available message....i have tried more than 30times.....finally i got the update...
my mobile.................... network unlocked T-Mobile US version....using in Tata docomo network in INDIA....
Thanks for the idea....
cheers
Sweet ! Worked for me on the first try Thanks a lot !
For those who haven't completed this yet, keep trying, it will work, as for network branded im not all to sure. But im sure if there is an carrier update version available,. you will also get it via this method. I cant imagine you will install the unlocked version if you have carrier locked device.
If this method worked for you, please thank me by pressing the thanks button =)
aghhh!!!
DanielT3235 said:
For those who haven't completed this yet, keep trying, it will work, as for network branded im not all to sure. But im sure if there is an carrier update version available,. you will also get it via this method. I cant imagine you will install the unlocked version if you have carrier locked device.
If this method worked for you, please thank me by pressing the thanks button =)
Click to expand...
Click to collapse
I'll never buy a Mac again.
Having a complete and utter ***** of a time waiting for, then updating Parallels, then extending my virtual disk, etc., etc., just to install this update.
Update: Some time later, after extending the virtual disk (Parallels), re-installing a bunch of stuff, etc., etc., the update is downloading. All of this is to say that you can follow the forced update procedure using a Mac and Parallels. I probably could have done it using W7Phone Connector and the wireless toggle method, but I live the hard way.
[Just make sure your SIM card is actually IN the phone ... and] [C]lick "Yes" when Parallels asks you whether you'd like to continue the USB device settings in your virtual machine; i.e., when your phone automatically restarts, Parallels won't automatically assign its USB connection to your virtual machine unless you've already set it up to automatically assign the connection to XP/7.
Just tried this for my HTC Trophy I had the and it worked after 10 times...
Just to let you know... Patience is a must I noticed... I found it play up when I moved to different usb port that worked straight away
Worked perfectly for me first time..
Waited about a second before flicking off the wireless on my laptop.
Had to do it 4 times to update Zune and then get all WP7 updates but it was all pretty painless..
WP7 Mango on Telstra in Australia working nicely.. Haven't found anything that doesn't work so far!
Worked perfectly for me... Telstra HD7. Thanks for the tip!!
Holy Crap!
Worked first time for me too. On telstra HD7
Been trying this for my dad's HD7S, but I'm not getting either connection error nor update available. Just get phone is up to date (NoDo). Any suggestions?
I'll keep trying in the meantime.
Hi
I have a HD7 with software version 7.0(7032) i disconnect and all i get is the checking for updates and then get told my phone is up to date (current software 7.0(7032) I do not get any error, am i doing something wrong?
I have an HD7S, When I did this i was on 7390. It updated me to 7392??? Shoulnd't it have gone to 7403 1st, then Mango??? Do i need to rollback and try again???

Bootloops / Bricked

So basically my omnia 7 has been giving me repeated bootloops every 3 hours or so. So I decided to give it a factory reset...so I did then I plugged it into Zune and left it updating.
As it reached a particular stage Zune crashed and gave me the notorious error code many receive with their Omnia7.
It has been looping ever since. To make it worse I cant access factory reset any more...
Any help would be appreciated guys.
Go to bootloader and flash the ROM?
It actually worked once (it was a pre nodo rom found in the omnia 7 xda wiki)
But after the flashing was interupted while updating to mango - all this drama occured. Now im stuck in a flashing logo. =[
Updating through Zune is not flashing!
Try to get the phone into download mode, and flash it once more. If that doesn't work, call Samsung and tell them what happened during the zune updates. You don't have to mention the flashing of ROM. I'm sure they are able to help you.
I had the same problem and wasn't able to reflash any roms either. I tried everything but eventually needed to return the phone to Samsung I'm sorry to tell you!
Yeah that's what I am about to do!
Thanks all
I have proble with my bootloader after many flash something brick the bootloader and now does not see usb connected on download mode.. Also i had problem with update 7740 I go to Samsung but omnia7 does not coming official to my country.. So they can't help me.. Unoficially flash an image on my omnia with 7004.. Finally update to 7740 but still have bricked bootloader
Sent from my OMNIA7 using Board Express

4.3 update keeps failing to install

Hey all, I recently got T-Mobile HTC One and on Monday 21st October, 2013 I tried to get the update. I went into the Software Update and clicked Check Now it prompted to download the update. I have downloaded this update at 7 times already and all 7 times it has failed with the end result being that Red Exclamation in the red triangle. This will stay on for a bit and then the phone will reboot. I did all that is required, not running anything and turning off the Power Save feature. Anyone get this and have any suggestion, it will be appreciated.
You're fully stock?
If yes, try to contact T-Mob, another guy had this issue and he solved calling T-Mob
Fully stock. The phone is out of the US right now and again updating through WiFi.
HTC knows about the T-Mobile problem. They just put up the 4.3 update RUU on the htcdev website for the T-Mobile folks having troubles with the update.. Go and get it from there and install it.
*S¡gned
Thanks, was just reading over at Android Central that it is out so I will go get it.
Been trying to download the RUU to no avail. Has anyone uploaded it anywhere since and can some one point me to a link.
Thanks
Ok ended up getting it. Took about 3 hours to download for whatever reason; probably high traffic. Got it installed though it hung the first time.

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