problem with back cover - Galaxy Ace S5830 Accessories

Hello. i have got my ace for about 3 weeks. Last week i ve noticed that my black back panel of phone is not good adhering in one corner and it makes not very comfortable sound if i push it softly with my hand in some situations. it is mostly noticible when i hold the phone in one hand. i m not aware that i wasn t careful when i put off and put on the cover. Is this thing under my warranty?

Is this thing under my warranty?
It would make sense if it was since even the backpanel is a part of the actual phone itself.
I experienced some creak-sound after accidently dropping the phone, so if it occurred after dropping the phone, technically you shouldnt get any compensation but you could just tell 'em that it was like that from the start.

Thanks, i will see my seller. I hope they will change it, because this really wasn't my fault.

So answer of customer centre was, that they will send the phone somewhere and if it is only back cover problem it will be replaced soon. but i don t get why they need tho whole phone in this case. I don t know if it is worth trying if i can have my phone back in one week but also in one month. Especially when i have also second white cover.

Not worth the whole process. What they will do with the phone is to check where to problem dwells. It might be that the phone got cracked/damaged, or it might simply be the backcover that got damaged somewhere.
Either way you'll end up wasting time.
If you check out this thread ull find a link to buy a new cover from ebay (only 6$), there is a black one for sale as well from the same seller, bought 1 black and 1 white from the seller, 100% satisfied with the covers.
But since you have a 2nd one already, if you dont mind it being white, just use it!

Wasn't there two back panels in your package? If so, try on the other cover.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Haha I have this problem too but with my clip on case I can't feel it
Sent from my new GT-S5830 using XDA App

silicon case is much better than back cover.

Jaunzems said:
Wasn't there two back panels in your package? If so, try on the other cover.
Click to expand...
Click to collapse
Not all markets included the white backpanel.

yes i used white panel, but i like the black one more. my seller sent me to samsung service centre if i want to try repair/change quicker. however i was told there that the stuff like this and under warranty have to be sent with whole phone. so i asked how much cost the new black panel. it is 3 euros and some cents. i think it is good price so i have ordered one.

i only had one backpanel by my ace
Sent from my GT-S5830 using xda premium

Related

[Q] HD7 back Housing (bottom part)

Anyone knows where i can find it? Mine is slightly loose now, (after i opened it for changing the SD-card)
Any help is much appreciated.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I bought mine and didn't even touch it and there's a gap between the charger and the bottom cover of the phone where you can see the SIM card. Just a very poor design.
I have the same problem. I opened it to swap the sd card, and since then it doesn't close perfectly anymore.
I called htc about this, and they confirm that they only sell the upper part of the back cover. You can send it in, but then it'll cost you about 40 dollars for the fix, minus the shipping. I just ordered a silicone cover instead.
I just hope that they will start selling those bottom parts too.
Agent Blair said:
I bought mine and didn't even touch it and there's a gap between the charger and the bottom cover of the phone where you can see the SIM card. Just a very poor design.
Click to expand...
Click to collapse
I agree with you I have seen many review criticise this! There seems to be a poor quality control at HTC for the HD7, the gap to me looks like about 1mm that's not acceptable!
Fortunately I have been very luck my HD7 does not have that gap!
It's a shame ... seriously ... the back housing is not the only part of a low quality ...
Even the power button doesnt seem to work properly (after two week of usage!) and i have to press it really hard to get it to work.
and I also saw the "Tarnished camera button" in the other thread ...
HTC!!!! SERIOUSLY?!!!
my local HTC repair shop contacted a lot of people but was also unable to get the part. i am thinking of superglue right now ...
superglued down. no other option but its perfect now
The gap annoyed me after I upgraded it to 32GB... So I carefully sanded down some of the plastic lugs and superglued the bottom part to the body. Yup, I know it was quite drastic but at least I've ended up with a perfect HD7... And a voided warranty! It's a shame that HTC allowed this horrible gap. My old HD2 was much better finished.
As much as i'd like to post a link for some back covers for you all there seems to be a lack of spare parts for the moment . I did however find a coverall solution that although doesn't fix your phones will at least let you hold it together until we can buy some at a later date
http://cgi.ebay.co.uk/HTC-HD7-SHUBERT-ARMOUR-BACK-CASE-SILVER-UK-FREE-P-P-/120660151117
If you don't like the look of those there are various ones available from the us http://shop.ebay.com/?_from=R40&_np...313&_nkw=hd7+casing&_sacat=See-All-Categories

Note2 Back Cover URGENT QUESTION

Hi guys, got new genuine (not sure about it) galaxy note 2 back flip cover.
And noticed that it hasn't got two metal pins on it. Not sure why are they there for, IS IT MAIN ANTHENA? or has it anything to do with gps/wireless/bt ??
Should i remove it from my old back cover and replace, or it is not important thing ?
have a look at pictures, they will make more sense . Also what about area where question mark is ??????????
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
That'd be for the NFC antenna, which is in the top half of the back cover. If your replacement hasn't got this, it's NOT official.
Oh, and your pictures aren't working, so I'm just guessing that's what you mean.
Thank you man!! need to return it back than.
FloatingFatMan said:
That'd be for the NFC antenna, which is in the top half of the back cover. If your replacement hasn't got this, it's NOT official.
Oh, and your pictures aren't working, so I'm just guessing that's what you mean.
Click to expand...
Click to collapse
benzas said:
Hi guys, got new genuine (not sure about it) galaxy note 2 back flip cover.
And noticed that it hasn't got two metal pins on it. Not sure why are they there for, IS IT MAIN ANTHENA? or has it anything to do with gps/wireless/bt ??
Should i remove it from my old back cover and replace, or it is not important thing ?
have a look at pictures, they will make more sense . Also what about area where question mark is ??????????
Click to expand...
Click to collapse
It's a fake copy. Get a refund.
cyper.bg said:
It's a fake copy. Get a refund.
Click to expand...
Click to collapse
where did you get it from? retail shop or online?
My case doesnt have anything on the back either and I got it from the sprint store?
Do you mean the 2 brass flat points that look like rivets that seem to "touch" the 2 similar brass points right near the the SIM card? I have 2 cases, 1 direct from Samsung I got today and one from a local T-Mobile store (which is being returned because the Samsung was 1/2 price). The T-Mo case does not have it and the Samsung case does. Evidently they changed the design since a guy in this thread with a Sprint case does not have it either. I wouldn't yell "fake" so fast. They probably decided they weren't necessary.
benzas said:
Hi guys, got new genuine (not sure about it) galaxy note 2 back flip cover.
And noticed that it hasn't got two metal pins on it. Not sure why are they there for, IS IT MAIN ANTHENA? or has it anything to do with gps/wireless/bt ??
Should i remove it from my old back cover and replace, or it is not important thing ?
have a look at pictures, they will make more sense . Also what about area where question mark is ??????????
Click to expand...
Click to collapse
Can you post where you can get the back covers from? I need to get a new one.
Thanks
I saw the "black" cover from ATT which look totally different from this one, the titinum flip cover is very nice

[Q] Should I ask for a replacement? And another Q.

So! Today my One arrived. I love it, it's a *huge* upgrade to my previous phone (iP4) and I'm loving Android so far.
But. It's not perfect.
I don't have a lens that'll show the problems, unfortunately. I could really do with investing in a macro lens or something!
So, for now, y'all will have to make do with some imagination and a poorly photoshopped stock image of the One.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Green = Some of the white plastic down the left side is bulging out. By approximately 0.25mm (I know, I can't believe I actually measured it either), it's enough to slide a fingernail between the plastic and the screen's bezel.
Red = Backlight from capacitive buttons is leaking through where the bezel joins the screen.
As for my other question, how do HTC returns 'work'? Is it via a prepaid delivery to HTC or do you have to pay postage etc?
How did you get your phone. My carrier (three uk) are good, getting my 4th replacement tomorrow, you give the faulty phone to the courier that delivers it's replacement.
Sent from my HTC One using xda app-developers app
Jme369 said:
How did you get your phone. My carrier (three uk) are good, getting my 4th replacement tomorrow, you give the faulty phone to the courier that delivers it's replacement.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I got mine online, from a store called flubit.com, I've emailed them to ask who their supplier is. It's the supplier who I'd return it to.
I'm guessing it might be P4U, but I'll have to wait for an email from the guys at Flubit.
Thanks for answering the question re: the courier btw!
This can be closed now; ParcelFarce are coming to pick up my faulty unit on Monday, and I'll be getting the replacement around the 19th-25th.
While I wait for them to pick it up, I'll continue playing with my HTC One.
I'm loving it so far, it's an amazing phone. Albeit a slightly faulty one. ^^;

Safest place to buy a Nexus 6 .. !?

Guys i already own a Nexus 6 but i am sad about a 'defected screen issue' black bar appears on the screen on darkish grey backgrounds , i really love this phone alot and im thinking of ordering another one to get rid of this screen issue..
so i want to know what is the best place to buy it ? i order them online cause we dont have Nexus phones where i live (middle east).
i had mine (32gig edition) purchased off amazon for 349, 400$ in total with shipping.
here is the picture of the actual problem, would you guys suggest me to keep it ..? but its difficult for me to deal with , to be limited to white and pitch black themes only really kills it for me :/ (cause on white and pitch black, i dont notice the bar at all)
here is the picture
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
( To all those that use the CM/Layer theme engines , could you please try using a grey theme and closely focus your eyes on the screen and look if you can see some darkish gradient patches?! ) Appreciated. going abit too much OCD on this problem of mine, sorry for the hassle guys !
overall i would love to keep this Beast "wouldnt want to sell and put 100$ on top just to be able to order it again, thats too much of a hassle"
I've never priced it but do you have phone repair shops there? probably cheaper than a replacement phone. If not Amazon is fine just make sure it's from a reputable seller with good feedback.
snatale1 said:
I've never priced it but do you have phone repair shops there? probably cheaper than a replacement phone. If not Amazon is fine just make sure it's from a reputable seller with good feedback.
Click to expand...
Click to collapse
well we do have phone repair shops here, but i dont know if they would be able to fix it, i am afraid they would completely destroy the screen xD but i dunno, i will ask around i guess.. we do have some pros. but im not sure if they can fix this kind of issue.
http://m.ebay.com/itm/201441516709?...23&_trksid=p2141725.c100338.m3726&_mwBanner=1
Sent from my Nexus 6 using XDA Free mobile app

Any idea where to get a specific part of the Z3C Bezel ?

Hi,
My Z3C must've randomly lost part of the bottom bezel at some point - I still don't understand why and how.
Phone was always in a TPU bumper case so it can't fall off or out. Must've gotten loose and dropped at some point when I removed the bumper to remove the sim card.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The part that's missing is the edge part between bottom bezel and SIM card flap.
Phone was just sent in for repair for another issue(vibration more had a loose connection) and I got it back without issues..but that part of the bezel is still missing. Didn't mention it when it was repaired in fear of Sony denying a warranty repair.
Fixing it would be 5s job with super glue....so any idea where and how to get that part ?
Did lots of googling but couldn't find anything.
Only other option I could think of would be buying a broken/dead Z3C and ripping that bezel piece off.
youll probably have to get the whole frame
Seems like a waste. The small part that's missing ist just glued on.
Guess I'll have to look for a broken Z3C to get the spare part.
Are there Showroom models of the Z3C ? Like they have in shops sometimes, just the exterior without any electronics inside.
*Edit* Oh ok now I realize what you meant.
http://www.ebay.com/itm/for-Sony-Xp...Metal-Frame-Bezel-Plate-ZVHR277-/301593214487
Didn't expect the entire frame to be that cheap! Thanks m8.
I have a lot of it but if You live outside EU shipping can be more expensive than those fram on eBay.
I do live in the EU but allready ordered the ebay bezel.
Thanks though, might help out the next guy.
No problem. I have a lot of it cause whole frame is a trash after changing whole screen using original part. Anyway good advice for You - change only bumpers You need, not the whole frame. If You don't have knowledge hot to remove screen safety just skip it.
Sent from my Sony Xperia Z3 Compact using XDA Labs

Categories

Resources