[Q] Could straight talk sim in captivate affect call quality?? - Captivate Q&A, Help & Troubleshooting

OK here's my question... First some background info. I am successfully using a straight talk sim card in my captivate. It is rooted which I did myself. My only issue is that the person in talking to says I sound like I'm talking over static. It's not so bad that people hang up on me but I know it is annoying to them. I Was wanting to know could the sim card have anything to do with call quality? Or maybe the fact that it's rooted? I had a hd2 at one time that I flashed different radios on for better call quality / battery life. Is this possible with a captivate? Another thing is this.. The person I'm talking to sounds crystal clear to me! I don't think it is a reception issue because I can have full bars and 3g logo and people are still saying I sound like there's static in the background.
What could be the issue????

synister saint said:
OK here's my question... First some background info. I am successfully using a straight talk sim card in my captivate. It is rooted which I did myself. My only issue is that the person in talking to says I sound like I'm talking over static. It's not so bad that people hang up on me but I know it is annoying to them. I Was wanting to know could the sim card have anything to do with call quality? Or maybe the fact that it's rooted? I had a hd2 at one time that I flashed different radios on for better call quality / battery life. Is this possible with a captivate? Another thing is this.. The person I'm talking to sounds crystal clear to me! I don't think it is a reception issue because I can have full bars and 3g logo and people are still saying I sound like there's static in the background.
What could be the issue????
Click to expand...
Click to collapse
Are you using a Bluetooth device? What Rom are you using?. Yes,a new modem could help. Look in Development. 2 different threads full of modems (Samsung calls them modems, but they are technically radios). If you are on a stock rom, stick with the ones labeled I897.

could modem be the problem? I have same problem. I can listen well and also they listen me well using handset
Sent from my SGH-I897 using XDA

Related

2X Antenna Signal Issue

Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
I know where your coming from here my hands arnt the smallest..... maybe a case will help? (laughs.... iPhone 4)
Then don't cover the bottom of the phone where the antenna is located.
No problems here.
No problems here either both wifi and gsm are stable
Sent from my LG-P990 using XDA App
Just got the phone.
Signal drop is max 2 bars, I can live with that.
xmoo said:
Just got the phone.
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Much jealous
xmoo said:
Just got the phone.
Signal drop is max 2 bars, I can live with that.
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Click to collapse
Give us a hands on video if you can man :|
LeviathanPT said:
Give us a hands on video if you can man :|
Click to expand...
Click to collapse
Will do when I have some time.
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Nope, havn't withnessd it here....
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
xmoo said:
Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
Click to expand...
Click to collapse
I have this issue when the setting is on GSM/UMTS. Then when holding the phone operating it normally you can see the signal drop to one bar and sometimes zero bar. When set to GSM only I get full bar any which way I hold it.
The antenna is clearly on the bottom of the device. Covering it with the palm kills the signal bassically. True tale.
From anandtech:
"Signal Attenuation Comparison in dB—Lower is Better
Cupping Tightly Holding Naturally On an Open Palm
LG Optimus 2X 13.7 9.3 5.9
Nexus S 13.3 6.1 4.3
Droid 2 11.5 5.1 4.5
BlackBerry Torch 15.9 7.1 3.7
Dell Streak 14.0 8.7 4.0
Droid X 15.0 5.1 4.5
iPhone 4 24.6 19.8 9.2
iPhone 3GS 14.3 1.9 0.2
HTC Nexus One 17.7 10.7 6.7"
http://www.anandtech.com/show/4144/...gra-2-review-the-first-dual-core-smartphone/9
I tried it now with 2 hands and full signal. There is no difference.
Sent from my LG-P990 using XDA Premium App
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Moonie17 said:
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
Click to expand...
Click to collapse
I haven't experienced it before.
BatfinkUK1 said:
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Click to expand...
Click to collapse
I had these issues since Tuesday evening and Wednesday almost all day, after booting up to 3 times, it works for a few moments and then it was dead again(I also had some problems with changing the volume in media, the buttons just didnt work in some games). So today i decided to do a hard reset, and so far everything seems like it's working. I tried to call a few times today, and it worked. But there was one moment there was this strange noise, like a zooming bee.. really soft, but the other person could hear it better than me. I was also able again to change the media volume in games.
If i experience any troubles I'll share them again Thanks for the replies so far
-- EDIT
It happened again -.- Can't hear or talk again. Going to call LG and T-mobile about it tomorrow
--EDIT 2
I decided the cancel my contract renewal with this phone. Returned it to T-mobile and i'll just wait a few more months to see what will come ! I just didn't want to take a risk to use the VIP service within the 8 days you can decide to agree on the contract or not. And also, having to use the VIP service while your phone is just 2 days old gives me a bad feeling about this phone (also reading other stories about bugs and stuff). I hope others do enjoy their phone
- SnEAky

My phone keeps cutting out and very bad call quality compared to other cheap phones

My galaxy note keeps cutting out, i can hear the other party nor can they hear me. i cant understand why. and when the phone does work my mic qulity is bad, so the other person cannot hear me as clear as i can hear them.
Anyone else with this problem?
i think i do. signal loss i thought that was from ICS roms but having said that i didnt use ging roms fpr a long time now so dont remember
Sent from my GT-N7000 using XDA App
jay_993 said:
i think i do. signal loss i thought that was from ICS roms but having said that i didnt use ging roms fpr a long time now so dont remember
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
try changing your modem
very strange. I dont know what to do!
where you in an excellent network coverage when you made the call?
usually before putting a blame on the Note, it would be wise to discern the issue first if it's related to a low carrier network signal or the phone is really the one creating the problem.
just my two cents..

call drop out

anyone having problem with call dropping..
smarty2322 said:
anyone having problem with call dropping..
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Click to collapse
No
Sent from my HTC One using xda premium
jah said:
No
Sent from my HTC One using xda premium
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Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
Click to expand...
Click to collapse
Would the APN have any affect on this? Or is that just data?
just picked up new phone all is good also is one is made in china
ScudMuffin said:
Would the APN have any affect on this? Or is that just data?
Click to expand...
Click to collapse
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
okz19 said:
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
Click to expand...
Click to collapse
Because there is a surplus of iPhone 5
Sent from my Nexus 7 using xda premium
same here
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
Click to expand...
Click to collapse
I'm kinda facing the same issue. i got my HTC ONE yesterday and it's been happening ever since. Although as far as I have noticed, it only happens when I'm using my BOSE earphones (MIE2i I believe-the ones which are "iphone compatible"). As soon as I dial a number it rings and then the call hangs up. Sometimes it hangs up even before the person's phone who I am daling rings...It's also happened while on a call...I've had to repeatedly redial people and it's annoying...all the while having good signal strength on LTE or 4G..I took it back to Rogers (Canada) and they just changed my SIM card..But that didn't help at all..I love the phone but I'm not sure if it's the earphone compatibity or something in the new Sense 5 or software rather that's making it do this!!

[Q] Has anyone gotten complaints about call quality from the person on the other end?

I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
Click to expand...
Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
Click to expand...
Click to collapse
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
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Click to collapse
Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
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Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?

[Q] A few issues with my dad's G2

I was talking to my dad on the phone and he said lately he's had 2 issues. One, callers have a little distortion when they speak, like a crackling sound. It is only while they speak, and doesn't make noise during silence. For the record, he sounds perfectly fine to me, so it is only on incoming callers, not outgoing audio.
Secondly, he said the battery is suddenly not quite as good as it has been. He's very consistent with his usage so a change in battery life is something he would easily notice.
Has there been recent updates? He's been on the update that enabled VoLTE since it came out so I don't think that was it.
Hobox10 said:
I was talking to my dad on the phone and he said lately he's had 2 issues. One, callers have a little distortion when they speak, like a crackling sound. It is only while they speak, and doesn't make noise during silence. For the record, he sounds perfectly fine to me, so it is only on incoming callers, not outgoing audio.
Secondly, he said the battery is suddenly not quite as good as it has been. He's very consistent with his usage so a change in battery life is something he would easily notice.
Has there been recent updates? He's been on the update that enabled VoLTE since it came out so I don't think that was it.
Click to expand...
Click to collapse
I had the exact same crackling issue and had to get a warranty exchange. New sim card did not help in the slightest. Just so you know...
njstein said:
I had the exact same crackling issue and had to get a warranty exchange. New sim card did not help in the slightest. Just so you know...
Click to expand...
Click to collapse
Did it start to happen out of nowhere? And in how good condition was your exchange?
Hobox10 said:
Did it start to happen out of nowhere? And in how good condition was your exchange?
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Click to collapse
Ya, out of nowhere. Made me quite angry. Mine was brand new. Under Hardware information under lifetime calls, it was zeroes. Unless they have some way of resetting that, which would be really sh!tty if they could.
njstein said:
Ya, out of nowhere. Made me quite angry. Mine was brand new. Under Hardware information under lifetime calls, it was zeroes. Unless they have some way of resetting that, which would be really sh!tty if they could.
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Ok thanks for the info. If anyone else has anything to weigh in on I appreciate it!

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