Database Develop

Review from a former LL3 (Received Yesterday)

So I got my phone yesterday evening at 7pm from the UPS driver and of course it was the latest I had ever received a package!
Anyways, all I have to say is that getting a phone from the "second wave" seems to have been a great thing because I have had ZERO issues at all so far. Right away I looked over the entire phone for any cosmetic defects that have been reported and nothing was found wrong. The screen IMO is amazing and colors look perfect as well. There is NO yellow tint whatsoever and I even had my GF look at it to make sure. Battery is already better than my former Blaze 4G and that's saying something. This phone is definitely a fresh start from the touchwiz ui and made me realize that was really kiddish looking like IOS IMO. The camera takes pictures just fine although I am still trying to figure out all the features on it. The phone got pretty warm on initial start up when all of my apps were being installed from the Play store but after that, normal browsing and such did not make it any warmer than anything i have felt before in other phones. Finally, there is NO buzzing in my earpiece at all, and yes my hearing is good, this again I had my GF check too so I knew I was not crazy.
So honestly, I think that maybe the second wave was produced better or something I really don't know, but I encourage anyone to get this phone if they have been debating because of other peoples "issues". Thanks

That's great to hear. I also ordered a N4 from the second batch and I can't wait for it to be here. Nice review

Mine does rattle. Got it yesterday. But I could care less about that. Loving the phone so far. Just want to be able to order a bumper and get my best skins ever in so I don't worry so much about using it.
Sent from my Nexus 4 using xda app-developers app

myorks1127 said:
So honestly, I think that maybe the second wave was produced better or something I really don't know, but I encourage anyone to get this phone if they have been debating because of other peoples "issues". Thanks
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Grats on getting your phone; you're gonna love it.
I got mine a week after the initial ordering and my phone is perfect, so I don't know about any second waves or anything like that. There are always going to be phones with manufacturing-related defects; that's why they do exchanges. Don't get hung up on a few people who think their phones are s**t.

MatUK.8 said:
Mine does rattle. Got it yesterday. But I could care less about that. Loving the phone so far. Just want to be able to order a bumper and get my best skins ever in so I don't worry so much about using it.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Couldn't care less.
http://youtu.be/om7O0MFkmpw

I have my nexus 4 from the first wave ( received it on the 19th) and never got any issues with it.
Sent from my Mako Nexus quattro using Tapatalk!

Yep, loving mine.
Coming from a s2 and then a s3 I had for 2 weeks.. The things I thought would bother me really don't.
I rooted to restor backups and I love vanilla Android, probably won't even do any rom'ing

I received my phone from the first batch and the only problem i have is that i cant put it down.

sroach23 said:
I received my phone from the first batch and the only problem i have is that i cant put it down.
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+1
Sent from my Nexus 4 using xda premium

Second wave myself. No issues. I love this phone. Just thinking of how to customize the first page. I can't make it look too much like my old phone.

blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
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Click to collapse
lol

I got my 2 Nexus 4's yesterday. The one seems fine, but I have an issue with the 2nd one. During calls, the earpiece buzzes while making sounds. The earpiece does not make any sounds when it is off like a lot of people seem to report. This is strictly a problem during calls and it sounds like the speaker is blown. It does rattle a bit when I'm putting it on a table or whatnot, but that doesn't really bother me.
Called support yesterday, and they were supposed to send me an e-mail with instructions on sending this one back and getting a replacement, but haven't actually received anything from them.
I seem to have some kind of knack for getting bad phones from Google. I had ordered 2 Galaxy Nexus phones when they came out, and ended up getting a replacement for one of the phones because there was dust in the camera. The replacement had the wifi go out, so I had to get that one replaced. The third one actually had a similar buzzing issue with the earpiece but it wasn't as bad, and I was tired of dealing with them at that point, so I lived with it.

blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
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Click to collapse
Why reply if you don't care? Not sure of what your point is..
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!
---------- Post added at 07:31 PM ---------- Previous post was at 07:29 PM ----------
blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
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Just speaking a link?
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!

He's correcting the man's grammar.
Watch the video.

blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
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Click to collapse
I get what you are saying, but he is still literally correct.
I'm sure he could care less, otherwise he wouldn't have an N4. If he cared less:
- he could have not bought the phone
- he could leave it at a bus stop and go on living
- etc. etc.
Now, I'm sure he could care a hell of a lot MORE about it, taking to the internet in fits of rage, driving to Mountain View and knocking on the front door and such. But still, he could also care less.
Just saying.

Received mine yesterday and it has zero flaw. I don't take the mini rattle as one as it comes from the camera (autofocus?) and all the phones I tested since learning that on this forum have it.
For those of you wondering if the bumper is worth 20 euros, it's definitely well made, perfectly fits the look of the phone and prevents the back from direct contact but... well, the phone has a perfect size for my hand and the bumper adds about 0.5 - 0.7 cm in width which makes it awkward to hold. I find myself removing it often when using my phone.
My 2 cents.
Sent from my Nexus 4 using xda app-developers app

Does your phone have touch sensitive issue?

Most people that received the initial batch also had zero issues. It's basically just a couple squeaky wheels that make things seem worse than they actually are.
Sent from my Nexus 4 using Tapatalk 2
Edit: you would never believe it from the way it looks but I would say majority of the people who ordered on the 13th got the phone within the 3-5 business day quote. Just as an example.

droidmakespwn said:
Most people that received the initial batch also had zero issues. It's basically just a couple squeaky wheels that make things seem worse than they actually are.
Sent from my Nexus 4 using Tapatalk 2
Edit: you would never believe it from the way it looks but I would say majority of the people who ordered on the 13th got the phone within the 3-5 business day quote. Just as an example.
Click to expand...
Click to collapse
I don't have any issues whatsoever from the 1st batch. The more you try to look for something to be wrong the higher the chance that something unnoticeable will begin to irritate you lol.

Zero issues with the first batch. But if these phones get better with each batch, imagine the 50th batch!
Sent from my Nexus 4 using Tapatalk 2

Replacement nexus 4 lost or stolen......or so I thought.

So my replacement nexus 4 was suppose to be delivered on Monday. Around noon monday, I check the tracking which said it had been delivered...except I was home all morning and no package was delivered. I waited a few hours, figuring it was some kind of mistake with the tracking.
Then, I called UPS and they confirmed that it had been delivered at the stated time. I immediately called google and explained the situation. They were very understanding and started the process of disabling the lost device and issuing me a new one.
However, later that evening, my neighbour rang the bell and had the package in his hand....he had just come back from work and found it sitting at his front door (arghhh UPS ). At this point I hadn't yet received the e-mail from google with the link to order another replacement, so I figured I would call them to let them know that I had found the device. The rep told me that she would send the request to the department that handles lost/stolen device, but it was most likely already too late. She said she would keep me posted on the situation by e-mail.
Today, I still haven't received the e-mail with the link to order the new replacement, and the device is working fine (I assume if they disable it, it would lock me out or something). So I e-mailed the aforementioned rep and explained this to her. She e-mailed back saying that they had already disabled the device and given me a full refund, and that I would have to reorder the device...wtf On top of that she made no mention of returning this device (But I did go ahead and mail back the original phone today).
The phone is still working fine and my credit card doesn't show any refund (though this may be due to the fact that they haven't yet processed the refund....just my guess). Oh and still no e-mail to order the replacement, but I'm assuming since they are apparently issuing a refund, they expect me to place a whole new order?
What do you guys think? Is this just a big miscommunication between the various departments at google? Did they indeed stop the disabling of the device (which would explain why the device is still working)? But then why would the rep tell me I need to reorder the device. Man, this is just a big mess......and the funny part is, this device has the same earpiece buzzing problem for which I did the RMA lol.
Update: see post 14 on page 2

All the nexuses have buzzing earpieces. Its a feature
Sent from my Nexus 4 using Tapatalk 2

jaju123 said:
All the nexuses have buzzing earpieces. Its a feature
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
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Only the first ones, all the new batches are fine...

CrazyPeter said:
Only the first ones, all the new batches are fine...
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New batches = ordered on or after 27th?

now what does that mean disabling a device.... it aint usable... ?

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
Are you saying newer ones don't give that hissing sound when idling (not in call)?
Sent from my Nexus 4 using Tapatalk 2

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
Mine is from the Nov 13th batch of orders no buzzing in my ear piece. My neighbor ordered on the 7th and received it on Monday and it has a buzzing earpiece so I don't think that it has anything to do with what batch it came from.
Sent from my Nexus 4 using Tapatalk 2

yogeshmha said:
now what does that mean disabling a device.... it aint usable... ?
Click to expand...
Click to collapse
They said once they remote disable the device it will basically become a paperweight. I have no idea of exactly what they do. Can anyone shed some light on this? BTW phone still works.

Why would anyone hold up their phones to their ears when it is not on or even on a phone call??!
is this like the "if I shake my phone real hard, I can hear something rattling inside" complaint?

I can't believe you mailed the phone back before even receiving the e-mail with the link to get the next RMA unit. If I were you I would have kept the phone until it either stopped working or you placed the next RMA order and had the next replacement in hand.
Now who knows when you will get your hands on another N4. Looks like you are in a whole new limbo period.

zealtor said:
They said once they remote disable the device it will basically become a paperweight. I have no idea of exactly what they do. Can anyone shed some light on this? BTW phone still works.
Click to expand...
Click to collapse
I think what they do is void the ESN on the device rendering it unusable as a carrier cannot activate a bad ESN.

facetubespam said:
Why would anyone hold up their phones to their ears when it is not on or even on a phone call??!
is this like the "if I shake my phone real hard, I can hear something rattling inside" complaint?
Click to expand...
Click to collapse
I can clearly hear the buzzing while on a call on both the original and the replacement phone, and it's really annoying. Obviously if I could not hear it in a call, it would be a non-issue.
sn0warmy said:
I can't believe you mailed the phone back before even receiving the e-mail with the link to get the next RMA unit. If I were you I would have kept the phone until it either stopped working or you placed the next RMA order and had the next replacement in hand.
Now who knows when you will get your hands on another N4. Looks like you are in a whole new limbo period.
Click to expand...
Click to collapse
I mailed back the original phone that I ordered on Nov 13, not the replacement. The rep said that I had to mail back the original right away to avoid being charged for it. Like I said, the replacement phone is working fine (except for the buzz lol) and so far as I can tell, they have not "disabled" the device in any way yet. Even if they do, I have a perfectly fine HTC one S sitting here that I have no problem using.

Sucks man, sorry. I would've tried to keep that thing as long as I could. As far as the buzzing, seems like all these devices have a shielding or grounding issue which is causing the noise in the ear piece. My first phone which I got from TMobile (I love 30 day return policy ) had a pretty bad electrical/modem sound that was actually very distracting while in a call. The new device which I just received yesterday from El Goog doesn't have this defect, but does have the sound of an active earpiece at all times. Hardly an issue. The previous device sounded really bad over VOIP and calls never sounded as good as with the new one. Best to be patient and satisfied rather than hasty and regretful
Good luck man!!
Sent from my Brain

Update
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week

zealtor said:
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week
Click to expand...
Click to collapse
from themobileshop? lol

No earpiece buzzing on my N4

zealtor said:
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week
Click to expand...
Click to collapse
Brand new One S for $100? Off-contract?
Sent from my GT-I9000 using xda app-developers app

jacklebott said:
No earpiece buzzing on my N4
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Click to collapse
Same here so its not on all N4's
Sent from my Nexus 4 using Tapatalk 2

supersain08 said:
from themobileshop? lol
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haha yeah, I was able to find two of them, one for me and one for my brother, just before the whole GTA pretty much went out of stock lol.
ed10000 said:
Brand new One S for $100? Off-contract?
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
yes, it was a canadian deal. see here

Just FYI also, I have had no buzzing whatsoever. So it seems new batches may not suffer from this?

Nexus4 Great Disappointment

From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2

rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.

Very happy with mine!

sy224048 said:
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.
Click to expand...
Click to collapse
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?

rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
Believe it or not, the I9000 is a solid phone. My Bell Canada Vibrant is still kicking ass with latest 4.2.1 nightlies from the CM team. My daily driver is the Nexus 4 these days. Stock from Google, just boot loader unlocked and rooted. Too bad it didn't work out for you.
Sent from my Nexus 4 using Tapatalk 2

rderoko said:
LG stated categorically that they had no reports of any problems like what I was having.
Click to expand...
Click to collapse
rderoko said:
Unbelievable. Selling phones that don't work as phones.
Click to expand...
Click to collapse
So ONLY YOU out of thousands of phones sold have the problem, and yet you accuse them of creating a phone that doesn't work? Narcissistic much?

ive made hundreds of calls with this phone, only like 1 dropped call and i think that might have been on their end. im in a good service area but this phone seems especially good reception wise because i have made calls in spotty coverage areas and they have been great. LG wasnt lying when they said that they dont know of this issue

tonybyatt said:
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?
Click to expand...
Click to collapse
I live just outside Dallas, I get good coverage, a little shoddy at times inside buildings, but never any real problems. Especially as I get closer in to the populated areas where towers seem to be more frequent/powerful.

There are many things about this phone I am not thrilled with (battery life!) but reception and call reliability is not one of them. It is far better than my previous phone on TMO and better than my work phone (Incredible 2) on Verizon.

Omg. Why with these pointless threads. I'm no developer or such. But my god.....
Its an android phone that has a lot of techno and great performance. Of course it will not be great on battery . a lot of ppl buying this phone seem to think its the ultimate phone .. Either deal with it or buy a Nokia 3310.....
And the screen scratching and breaking its not indestructable ... It'll protect to an extent .
As for the op blaming his phone out of the bucket load sold.I've not heard of 1 instance (I work in a phone shop ) ... I've had mine since day 1 along with a work colleague.
We both have no yellow tint issue.
No random cracks (that just happen) .
No speaker or mic issue.
I rooted mine straight out the box and running faux kernel and aokp ROM . battery I have just seen my best yet at 2 days and 14 hours.....
Use on WiFi all the time. Moderate net browsing. Ebay.mail. few hundred texts. 25 mins of calls.....
I can't understand why ppl post bad things that effects all new phones, but yet there's threads and threads of this and that. .... Its a phone ...
Op I know you proberly mean well but its just constant now . I use to come on here a lot to see how development and cool new things and new info are in progress. All I see now is
Threads about
This issue .that issue. Oh my screen randomly broke.battery's terrible. Screen is not gorilla glass as it has a scratch.
Any way all the best what ever phone you decide next .
Sent from a perfect n4 x

Sent from my Nexus 4 using xda app-developers app

You mean you actually dialed a number? How do you do that on android? I can't remember the last time I did that.
Sent from my Nexus 4

Tmo user in San Francisco says no issue at all.
Sent from my Nexus 4 using xda premium

mrhaddan said:
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hahaha.
Saved.

The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.

canuckerr said:
The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.
Click to expand...
Click to collapse
Isn't that on the carrier's side?

I call bull. T-Mobile sent a replacement nexus 4???? I know they are supposed to start selling them soon. But this would mean you already bought one from T-Mobile. Then used it enough to know it sucked. Then waited for a replacement... So you bought one from T-Mobile before they announced they were selling it? Or you convinced then to give you a replacement just cause?
Sent from my SPH-D710 using xda premium

I bought the phone online from TMobile in early December. I immediately had dropped calls. Reported it to T mobile and they told me they were going to send a replacement, which also didn't work. I am not sure why you can't follow this simple explanation. Perhaps you should put down the drink, turn off the porn and try reading, you do know how to read don't you ?
Sent from my SGH-T959 using Tapatalk 2

I never said I was the only one. LG implied that I was the only one when I called them. The two phones I got just didn't work. That's all and that is a disappointment. I am glad that many of you have phones that do work. However there are quite a few that don't for various and multiple reasons. I think your hostility is inappropriate and revealing of a projection from your dark side that doesn't,t belong in this forum.
Sent from my SGH-T959 using Tapatalk 2

This is the best phone for me, I'm in Canada
Sent from my Nexus 4

Blown speakers?

I'm pretty sure my One has blown the top speaker (again). This happened to a previous phone I had and I got it replaced, within the last few months even. Has anyone else had multiple One's blow speakers? Is this a common defect or am I just that unlucky?
I don't even use the speakers very often, so it's not like I've overused them or cranked the music/voice up on it to manage to blow them.

Happened to me twice. Sounds real crackling. Best buy replaced mine without hesitation
Sent from my HTC One using XDA Premium 4 mobile app

Sprint replaced mine once before, and should do so again, I was just curious if it's a common problem with these phones.

tatonka_hero said:
Sprint replaced mine once before, and should do so again, I was just curious if it's a common problem with these phones.
Click to expand...
Click to collapse
I have had mine for a while and have maxed out the volume for a time while listening to music and no issues yet. Not sure if certain types of music or audio boosts on certain tracks may change this. For example, I found a copy of a Lil Wayne cd that I can play on low volume and I can hear the bass boost in the track itself. I can hear the distortion from the low frequency. Fortunately I am not a Lil Wayne fan and will never have need to play it through my phones speakers.
Maybe you came across a track boosted as such and this contributed to the blown speakers? Just a thought .

herschbach3 said:
I have had mine for a while and have maxed out the volume for a time while listening to music and no issues yet. Not sure if certain types of music or audio boosts on certain tracks may change this. For example, I found a copy of a Lil Wayne cd that I can play on low volume and I can hear the bass boost in the track itself. I can hear the distortion from the low frequency. Fortunately I am not a Lil Wayne fan and will never have need to play it through my phones speakers.
Maybe you came across a track boosted as such and this contributed to the blown speakers? Just a thought .
Click to expand...
Click to collapse
It's certainly possible, but I so rarely even use the speakers that I doubt it. Usually it's lullabies playing if anything (this thing is great for that when you've got a baby). I didn't notice it until I put my dad on speakerphone Monday morning

I've had 3 different HTC ones get crackly speakers...from what I've read I'm probably in the "work in dusty/metal dust environment" group. Took about 1-2 months from new status to have issue each time...
Sent from my HTCONE using xda app-developers app

onefasttreopro said:
I've had 3 different HTC ones get crackly speakers...from what I've read I'm probably in the "work in dusty/metal dust environment" group. Took about 1-2 months from new status to have issue each time...
Sent from my HTCONE using xda app-developers app
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Click to collapse
Ah, maybe that's it. I do work in a machine shop at times during the day and have been known to go home with aluminum shavings in my pockets (ouch). The rest of the environment at work is essentially a clean room, so it's not coming from there.
If the dang phone wasn't such a pain to disassemble we would be painting them at work and I could have just gotten it fixed by one of our techs.

Hasn't happened to mine, regularly (daily) use the phone on 50-100% volume to listen to stuff in the shower while leaving the phone on the sink. I agree with the theory of it probably being some specific type of audio file type (boosted track?) messing with the speakers

They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!

tatonka_hero said:
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
Click to expand...
Click to collapse
Yea it sux....it's part of the revised equipment service and repair program...used to be $4/month for me and kept getting replacements no problem whenever I had a problem.... Now they are raising the price on ESRP plans to $5/month and limit to 2-3 replacements per year and then $25 per device...imho it is BS because if device isn't working we the users/subscribers shouldn't be penalized for defective devices...another way to save on losses by Sprint and push towards dealing with manufacturer...which isn't too bad if it's a simple fix and otherwise phone is fine and you have a backup device for duration of repair.
Sent from my HTCONE using xda app-developers app

tatonka_hero said:
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
Click to expand...
Click to collapse
Which insurance plan do you have?
Sent from my One using Tapatalk

Rimmir said:
Which insurance plan do you have?
Sent from my One using Tapatalk
Click to expand...
Click to collapse
TEP, as far as I know. Like $11/mo I think. It's also an advantage club line, or whatever they're calling employee hosted plans these days

I have had 3 replacments for the blown speaker issue. phone still under warranty so replaced free. now my 4th HTC ONE has the same issue again & the sprint store i previously went to said i have to go to a corporate location cause it an isolated issue so they couldnt do anything. i have yet to go. i think i will go today

My camera decided to stop working (no physical damage). I bought this phone in May 2013 with the $11/month insurance plan. What's the process of replacing it and how much does it cost?
Sent from my One using Tapatalk

I'm on my 3rd ONE in a few months. Local sprint store (not-corporate) has been extremely cool with getting me replacements. They had to order the first one, but the next one (yesterday) they had a re-furb in stock that they gave to me right on the spot. Barely any questions asked.

e_town said:
I'm on my 3rd ONE in a few months. Local sprint store (not-corporate) has been extremely cool with getting me replacements. They had to order the first one, but the next one (yesterday) they had a re-furb in stock that they gave to me right on the spot. Barely any questions asked.
Click to expand...
Click to collapse
Stupid question, what's the difference between corporate and noncorporate stores? How do I tell the difference?
Sent from my HTCONE using Tapatalk

Rimmir said:
Stupid question, what's the difference between corporate and noncorporate stores? How do I tell the difference?
Sent from my HTCONE using Tapatalk
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The quickest way to find out is just walk in and ask a worker or go to sprints website and do a search for locations...the non corporate ones will be named like "sprint by wireless company x"....there's corporate, premier sprint (non corporate but only sprint sales), and then the tier 2/3 multi carrier locations that have multiple brands in one location...
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onefasttreopro said:
The quickest way to find out is just walk in and ask a worker or go to sprints website and do a search for locations...the non corporate ones will be named like "sprint by wireless company x"....there's corporate, premier sprint (non corporate but only sprint sales), and then the tier 2/3 multi carrier locations that have multiple brands in one location...
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So non corporates can give me a refurb if they have it in stock? A month ago I walked into a corporate store and asked to file an insurance claim for another device and they just had me call assurion and talk to them myself.
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Non corporates might happen to stock various phones for exchanges, not all...they have different procedures than corporate...at a non corporate store i worked at we had one or two of the common ones in stock for your situation and when you came in we did the exchange through your account and got your device for our stock and we handed you one we had....Hope that makes sense...saves hassle of waiting for the customer to get a device 3 days later...
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onefasttreopro said:
Non corporates might happen to stock various phones for exchanges, not all...they have different procedures than corporate...at a non corporate store i worked at we had one or two of the common ones in stock for your situation and when you came in we did the exchange through your account and got your device for our stock and we handed you one we had....Hope that makes sense...saves hassle of waiting for the customer to get a device 3 days later...
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But did you still charge those customers the assurion deductible?
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So my moto x's microphone just broke?

Yeah she was fine for a week.... then after work Sunday it just failed.
No touch less controls, no google now
People can't hear me in calls unless I scream and even then they just great noise
:/
And now I must go a week or two without a phone?
Ugh...
I may go and just buy a nexus 5 just to not wait... But I've really loved my Dev edition.
Any one had this problem?
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Locklear308 said:
Yeah she was fine for a week.... then after work Sunday it just failed.
No touch less controls, no google now
People can't hear me in calls unless I scream and even then they just great noise
:/
And now I must go a week or two without a phone?
Ugh...
I may go and just buy a nexus 5 just to not wait... But I've really loved my Dev edition.
Any one had this problem?
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I was putting my screen protector on and I guess the solution got into the mic. It wasn't working for a few hours. I also had to scream at it to get it to work.
MOTO X Slapped

[email protected] said:
I was putting my screen protector on and I guess the solution got into the mic. It wasn't working for a few hours. I also had to scream at it to get it to work.
MOTO X Slapped
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Yeah I'm just returning mine, I don't have 7 days to go missing work calls :/ , in the mean time I'm going to buy a refurb Nexus 4.
Freaking pathetic that the mic breaks after a week.

They'll overnight a brand new phone to you. Just saying...

Does the phone fill with the water？ Perhaps it's the problem.
Once my phone was taked in water, and I used hair-dryer to make it dry. then it works well now.

I've been through 3 of them and i'm getting my replacement today. I know this sounds silly but ,but diid any of you happen to have just put on a screen protector? I ask because to forums ive seen recognize this as the problem. defective screens.

I had the same problem, but I had my X since November and all of the sudden it went bad. People couldn't hear me on calls, no Google now either it was just dead.
Went to Verizon store they checked the phone and decided to send me a replacement.
I got my replacement 3 days later and guess what FREAKING same problem with the replacement phone, it came with a broken Mic. Went back to Verizon and now they are sending another replacement. I don't know what's the deal with the microphones. For me it seems that the opening it might be too exposed to dust and with time this gets into the mic. I might get my replacement today.
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Did any of you try using compressed air?