[HELP] Can't turn on the phone when charging !!!!!! - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi, I just got my Galaxy Note last night.
But I found some error with my phone.
If I "POWER OFF" the phone and plug in the charging cable, then it CAN'T turn on the phone when it was charging.
Even I try to PRESS or HOLD the "POWER BUTTON" for a couple of seconds.
It still CAN'T turn it on !!!!!!
And the screen just show me the "charging indicator" !!
And I try to search with the google. I found some of the threads talking about this problems with the samsung device. (but still can't get the solution)
Anyone can HELP me ??
Or......
Please help to try this......>>>
1. COMPLETELY TURN OFF POWER (NOT turn off the screen)
2. PLUG in the changing cable & charging
3. wait for the "CHARGING indicator" show on the screen
4. try to PRESS or HOLD " POWER BUTTON" to turn on the phone
can you guys turn it on or not ??
PLEASE TRY TRY if who is using SAMSUNG device (especially Galaxy Note) !! Thanks !!

I am out now so not able to test this.. but I guess it happened with me (not sure) when I was flashing my rom, my Note is turned off and it was plugged in USB and charging indicator was on... and i couldn't start the phone coz it was charging... but I really didn't give it any attention... maybe its in purpose or a bug.. but for me it was no big deal... I may try it again to confirm

Most of the Not-Wakeup problems are related to the wifi,tun off the wifi and try again that way.

it is the same with my old Streak. I think it's pretty normal

I wait for the charge battery to show up then I hold the power button for two seconds then screen goes blank and it boots.
Sent from my GT-N7000 using XDA App

when the big battery charge icon shows up, i can turn my device on by holding the power button for 5 seconds or so.

Has always been that for me, cant start it when its charging, dunno why its like that.
send it to samsung and reclaim a new one?

After owning a Galaxy S i9000, an S2 i9100 and now a note I can safely say this is normal behaviour for the Galaxy line, never once been able to turn any of them on properly if already being charged.
Sent via carrier pigeon

yeah me also !
I have to wait a few seconds after the charging icon shows up before it will power on.
as long as it powers on its no problem

yes sometime u have hold it a bit more time

Related

Diamond wont charge with dead battery

Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please
If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.
Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.
Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.
Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.
laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)
Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope
leave it charging for at least 10 minutes before turning it on.
bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?
Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:
i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?
You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer
Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.
congrats! i hope for you that this problem doesn't come back!
Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.
Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.

[Q] Galaxy Tab battery drains full to empty in 20 minutes

Yesterday morning I pulled the TAB from the net adapter. Immediately it beeped and turned off. Plugging it back in, the battery indicator went from 0 to 100% in 5 minutes.
Turning it back on, it died in 10-20 minutes.
Turned it back off again, fully loaded it again and played a movie on it, 50% back-light. It lasted for just 20 minutes.
I made a backup to SD, did a factory reset and charged the unit (powered off) to 100%.
Did a restore, and everything worked again.
Battery is still working at 80% after an evening of restoring apps and a night of stand-by.
What the heck happened?
perhaps one of your apps? try installing them a few at a time to see which app is causing it
info5i2002 said:
perhaps one of your apps? try installing them a few at a time to see which app is causing it
Click to expand...
Click to collapse
I also think it's a software problem, after the problem disappeared with the factory reset.
I'm going to check slowly which program is the culprit.
I just can't imagine that a program can stress the TAB so hard it realy drains the battery.
I think it could probably be a misguidance of the android OS from a wrong setting?
I had a similar problem but not nearly as bad as yours. I had my tab unplugged for a while and checked the batter: 30%. So that was fine so I opened up dolphin and INSTANTLY the screen went really dim and said I had less than 3% battery which I did not believe.
Turning the tab off and back on the battery was now at 27%. This only happened that one time and I havent seen it agian. Must be some weird battery level reading bug.....
I have the same situation and also make a backup and factory reset amd later a restore.
That was 2 months ago and until now it works like a charme.
Sent from my GT-P1000 using XDA App
Power off g tab drain the batt
I have my Galaxy Tab for about 3 days ago. Charge to 100% the battery, and then, I decide power off (totally) the Tab. Hold power button, and in the pop-up window, power off the phone!!
After a 1 hour, I saw the screen message with the android icon "POWER RESET or UPLOAD MODE"....and drain totally the battery!!!
What can I do???
See the attached image.......please help me!!
Only 2 things are likely to cause this, the battery being stuffed, or the battery stats database getting corrupted. You could try the "bump charge" method and see if it resets it. (Charge fully while on from AC, unplug, turn it off, charge for an hour or so from AC, unplug, turn it on, turn it off again once booted, charge for another hour or so, unplug, turn it on).
The battery stats can be wiped from the CWM recovery if you wanted to flash that, I'm not sure where the file lives to do it manually.
Dann said:
I have my Galaxy Tab for about 3 days ago. Charge to 100% the battery, and then, I decide power off (totally) the Tab. Hold power button, and in the pop-up window, power off the phone!!
After a 1 hour, I saw the screen message with the android icon "POWER RESET or UPLOAD MODE"....and drain totally the battery!!!
What can I do???
See the attached image.......please help me!!
Click to expand...
Click to collapse
Hi, just like to share my experience with you guys. I encountered the same problem as mentioned, especially the sudden request to shut down due to battery becoming 3%, although it has 50% left. I tried recharging a few times but the same thing happens, something, it will shut down at 30% battery power level. Then, one afternoon, while I was looking at my pictures (at Gallery), I saw duplication of my photos (3 times) that appeared on my gallery folder. But the key issue is I stored all these pictures (taken by camera or by transfer from PC) in the microSD card (8GB). I tried to do a deletion on the addition pictures (it showed 3, so I tried to delete 2). But to no avail, and the system keep processing even though I tried stopping it. After about 2 minutes, the promot came up, requesting me to do a shut down saying the battery level was low, although I have about 50% battery power left. So, I shut down the tab immediately and removed the microSD card. After that, I switched on the tab and it says 50% power left. But I have to make sure it is possible to utilize the tab until it drains out the battery. Finally, I managed to cross the 20% power level and the tab can still be used .
I was curious about my microSD card, thinking that it may be faulty. I used a pc to open up the content and I discovered the SD card has no problem at all, it didn't have duplication when viewed from the pc. For your information, I have installed "angry bird" onto the 8GB microSD card, I am not sure if it is causing any problem to the tab or draining power from it, because the download (from Goggle market) mentioned something about "preventing phone from sleeping - System tools". I am not sure how this is link to the duplication of the pictures in the gallery folder as well, but I am glad I have found the fault to the draining of the power by the tab.
I would suggest, before anyone proceed with the factory reset, do a check on your storage card or the apps that you have installed in your tab, try to solve the simple way and it can save us a lot of troubles .
I hope it helps............
Henry Lam
As knightnz mentions ~ It's the Battery Stats Database being corrupt.
To repair, simply:-
Connect the Tab to it's Charging Cable and ensure the Tab is switched Off.
Next, hold the Power On Button whilst at the same time touch and hold the screen.
You will notice the battery indicator will pop up.
The Tablet will now reboot.
Everything should now return back to normal.
This procedure can also be used for a Tab that refuses to switch on.
Should I do this when the tab is off? or when it is on?
I actually tried both, but I dont see "the battery indicator pop up" as mentioned.
Beards said:
As knightnz mentions ~ It's the Battery Stats Database being corrupt.
To repair, simply:-
Hold the Power On Button whilst at the same time touch and hold the screen.
Next you will notice the battery indicator will pop up.
The Tablet will now reboot.
Everything should now return back to normal.
This procedure can also be used for a Tab that refuses to switch on.
Click to expand...
Click to collapse
shinji21 said:
Should I do this when the tab is off? or when it is on?
I actually tried both, but I dont see "the battery indicator pop up" as mentioned.
Click to expand...
Click to collapse
Actually, I missed out an important ingredient ~ The Power Cable.
You need to have the Tab connected to your charging cable as if you were charging the Tab and the Tab switched Off.
Next, hold the Power On Button whilst at the same time touch and hold the screen.
Next you will notice the battery indicator will pop up.
The Tablet will now reboot.
Everything should now return back to normal.
I'll amend my previous instructions to include the Power Cable.
Beards said:
Connect the Tab to it's Charging Cable and ensure the Tab is switched Off.
Next, hold the Power On Button whilst at the same time touch and hold the screen.
You will notice the battery indicator will pop up.
The Tablet will now reboot.
Everything should now return back to normal.
Click to expand...
Click to collapse
This is not working for me. The battery indicator pops up, but nothing else happens. The battery indicator even does not do any animations.
Beards said:
Actually, I missed out an important ingredient ~ The Power Cable.
You need to have the Tab connected to your charging cable as if you were charging the Tab and the Tab switched Off.
Next, hold the Power On Button whilst at the same time touch and hold the screen.
Next you will notice the battery indicator will pop up.
The Tablet will now reboot.
Everything should now return back to normal.
I'll amend my previous instructions to include the Power Cable.
Click to expand...
Click to collapse
Hi Beards,
Sorry to ask again, is there any way to verify that it has been solved without really draining the power to 0%? Is there any clear indication?
Thanks.
Henry
loonyt said:
This is not working for me. The battery indicator pops up, but nothing else happens. The battery indicator even does not do any animations.
Click to expand...
Click to collapse
henrylam said:
Hi Beards,
Sorry to ask again, is there any way to verify that it has been solved without really draining the power to 0%? Is there any clear indication?
Thanks.
Henry
Click to expand...
Click to collapse
The trick is in holding the screen whilst powering up.... It bypasses the normal start-up routines, resetting any errors that would sometimes require a Factory Reset to correct.
This info was passed on to me by a Samsung representative.
Easy fix, get a replacement, thts bad hardware, shouldn't have a problem exchanging, assuming it was purchased thru an auth retailer. No sense in messing with software and having a headache over it.
Seriously, the press screen thing doesn't work at all. Eventually, I brought it to the service center to do a firmware upgrade and it is back to normal...............
New upgrade:
Baseband version: P1000DXJM2
Kernel version: 2.6.32.9 [email protected]#1
Build number: FROYO.DXJM4
The funny thing is my wife has a unit that was using the same version as mine (old version, we bought them at the same authorised dealer), but she did not encounter such problem. I am just puzzled.
It did not work for me either. Is the charging cable supposed to be plugged in to the power socket or just the cable? (I tried both and neither worked)
I also did a firmware upgrade with Roto JMIv2. And I still see the problem.......Anyone having any suggestions please?
If your GALAXY Tab is running from fully charged to flat in under 20 minutes I wouldn't recommend anything other then... Sending it back to where you go it from?!
It doesnt go flat in 20mins. As a matter of fact, it lasts a couple days with my work load. Its just that when i put it in standby mode let say overnight at 80%, when i turn it on in the morning the battery will be at 50-60%. But when i restart it will go back up to 78-79%.
So im not losing battery capacity here i believe, but its annoying to have inaccurate reading, especially when i am on a trip or sth.
Sent from my GT-P1000 using XDA App
I can understand your predicament, I have those "moments" before. Mine just dies off and need reset to get the battery back. The unknown is always not welcomed to all since we paid so much for them.

[Q] Brand new Nexus One can't be powered on

I have a brand new Nexus One bought on last year April. For some reason it wasn't to be used. Yesterday, I got it out of the package and charged it for ready to be powered on. Unfortunately, it reacted nothing as I pressed the power button! I took out the battery and put it into other Nexus One, it showed the battery was 100% charged.
I took back the battery and repacked it to this new Nexus One. I tried to press the power button more and more with data cable connected pc. Nothing happened. Just one time, the sceen lighted on and the "X" in four colors appeared! I didn't know why it was powered on. Maybe I pressed the trackball or volume up/down buttons, God know it.
The X sceen lasted almost for ten minutes and then sceen was off! Yes. It shutdown! I can't power it on anymore!
It seemed the hardware was OK. It may be the locked by the outdate android system. The android prestored in this phone is version 2.1.
Any advice is welcome. Thanks.
Can u you go in fastboot? Press power button+trackball..if so then you can recover your phone by unlocking bootloader and falshing custom recovery.
Sadly, It can't be power on and go in fastboot by pressing trackball+power button.
Any more advice?
Check the battery terminals just to make sure they're not dirty.. Sadly, you MUST be able to at least be able to boot something (hboot/fastboot) in order to troubleshoot anything software related. Sounds like you've got a hardware issue that could be one of (literally) a million things.
Sell it on EBay for parts. You can probably get $50-$60
you could try pressing pwr/vol-/trackball all at same time, hold down for around 30 seconds to make sure
commonly known as 3 finger salute
try power on without sdcard by manual methods and plugging in and plugging in with no battery
I have seen a video on YouTube on how to fix the power button which is known for messing up and how to turn it on. Search YouTube
Sent from my Nexus One using XDA App
is it that the power button is not working? that would be weird for a new phone though.
have you tried to turn it on using the "jump start" method?
connect the cable. led the charging led come on. remove the battery, wait for the led to go off (while cable is still connected) then pop the battery back in.
see if you can get it to start that way
When you plug charger cable in your Nexus, does the orange or green LED go on?
If one of them does and stays (green for full battery, orange otherwise) - then your problem is most likely the power button. It may not be the only problem, but at least the one that's stopping you from turning on your phone. You can try "jumpstarting" it by inserting battery while charger is connected.
If you don't see LEDs when plugged in - your phone is done.
If you see blinking LEDs - battery terminals might need cleaning/fixing, it usually happens when the battery is out of the phone.

[Q] How many people experience problems turning on their Note while it's charging?

Hi guys and gals!
I've been experiencing these problems for a long time, but it didn't piss me off enough till today. Is it only me? Whenever the phone is charging it takes me forever to turn it on. If I press the power button this stupid battery appears and nothing happens. The same if I hold the power for 8-10 seconds (hard reset). I always manage to turn it on somehow eventually but it can take a while and I never know what actually made the damn thing to come alive. Are there others out there suffering the same fate?
seems like the problem many are having with the usb charging port. My problem is that phone keeps charging even after the usb cable is disconnected. the phone thinks its still charging and goes through the battery charging animation yet the phone is not even connected. then the phone will not turn on at all. So the way I would turn it on would be to connect it to usb charging and wait 5 minutes, then click on the power button and hold it a few seconds. then the phone would turn on.
Here is a test you can do to confirm if the usb port is going bad. when the phone is off and won't turn on and battery charging animation is on, take a plastic strip and try to push in the usb pins inside the charging port. I mean, to push the pins inside the phone, straight back. then turn on the phone and it will turn on. if that is the case, then your usb port circuit has to be changed inside the phone.
pjm77 said:
Hi guys and gals!
I've been experiencing these problems for a long time, but it didn't piss me off enough till today. Is it only me? Whenever the phone is charging it takes me forever to turn it on. If I press the power button this stupid battery appears and nothing happens. The same if I hold the power for 8-10 seconds (hard reset). I always manage to turn it on somehow eventually but it can take a while and I never know what actually made the damn thing to come alive. Are there others out there suffering the same fate?
Click to expand...
Click to collapse
Yup, this happens to me too. But not really a biggy, more of an inconvenience, but an inconvenience that I could live with as I don't start/reboot my phone plugged in all the time and if ever, i just unplug it, start, and voila, problem solved.

Tab cannot turn on at all

HI
My tab cannot turn on. already tried all combo button, disconnect battery. when connect to the charger, only 4 soft touch button lit up. pc cannot detect the tab. what else can i do? warranty is over..
after more than 4 hours charge, screen still black.no battery indicator. but had light on home button.
somebody help me please..

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