Related
Okay, I'm stumped. I'm already getting a replacement device from HTC under warranty so my problem is solved, but like many of you, I HATE NOT HAVING AN EXPLANATION FOR THINGS!
I'm also wondering if anyone else has had this problem? About 10-Days ago my Kaiser (Tilt) stopped charging via the automotive charger. The A-C charger works fine, but the vehicle charger sent to me with my device from AT&T completely stopped charging my device. I went to the AT&T store & bought a new charger, It didn't work. I changed power points, & cigarette lighter in the vehicle &, it wouldn't work. I tried the charger in the vehicle of two different AT&T sales guys & also tried multiple chargers, & it wouldn't work. Is there any reason why the unit would lose it's ability to charge via a vehicle charger while still retaining it's ability to charge through USB to computer & through the A/C home charger? It seems to me that if the charge portion of the MB was fried, then all charging would be affected.
So how can my device charge fine through all means EXCEPT the vehicle charger?
Again, AT&T is sending me a new device, but I hate not having an explanation for the problem, drives me Nucking Futs!!!
Any ideas, anyone?
Thx!
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
It's a known issue, not just with the Tilt
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
Jygar said:
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
Click to expand...
Click to collapse
OF COURSE I DID.
Yeah, It charges fine from the PC, & from an A/C source. But the HTC TYTNII car charger that came with my device, as well as replacement car chargers don't work.
wisniak said:
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
Click to expand...
Click to collapse
Funny, I just ran out to the truck & grabbed one of the guys Blackberry chargers & it looked like it was working. But SK Tools reports an even bigger (negative) amp draw (like discharging twice the normal rate). So with the BB charger it dischages even faster. Maybe reversed polarity Guess I should've checked first. That's a moot point now though as I await my new unit. Weird though.
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
wassup, i`m in SF Cali, I had a att 8525 that was doing the same thing. I assumed it was the phone when it 1st started happening. After a week or so it was bothering me so i started playing with it trying to figure out if it was a setting, bad flash, or hardware. I noticed that if the phone was off it wood charge but not if it was on. I started flashing my phone and testing (for trouble shooting purposes) and for the first 2 or 3 roms problem still existed, then one of the roms i flashed to would turn on the back light as if it was charging but no LED or charge, when this started happening I realized that if i turned my fone off it wood start charging and continue to charge when i booted the fone back up. So if when i got in the car i pluged in/ shutdown/ waited like 45 sec or 1 min. / then booted it would temp. fix the problem for as long as my fone was on the cable. At some point after that many weeks/roms later i noticed it was working correctly again, So I had decided it was a glitch in the rom, But i`m not a Dev. or fone guru so I really dont know what it was, but hope this helps someone.... PEACE!! ~bboyphrog1~beatz`n pieces krooh~
flexte said:
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
Click to expand...
Click to collapse
The slight diagonal slant on the bottom right? It's supposed to be like that. All AT&T Tilts (and I'd assume TyTN II's, but I've never had one to compare) have a mini-usb port that looks that way.
i looked at a 8525 and the usb terminal was straight. i even took a pencil and straightened mine out. it should be bent. that wouldn't make sense because the charges slot is not bent. i think the problem is that one side of the terminal is not soldered to the board and can easily be broken. in another thread 3 people have the same issue. as far as the car charger goes ill do some testing but until today it was charging fine while the phone was on.
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
I've had the same problem. I went to the lcoal AT&T store and they said they never heard of it so I thought it was just me. It looks like many of you have the issue. I wish I knew what it was. It was really bad with my 8525,
i thought Faria developed a cab to fix this issue in the hermes forum? might be worth having a search for it and when i get home i will see if i have a copy on my pc.
any of you guys get anywhere with this? I have exactly the same problem. posted in a couple of other threads actually.
Not sure whether the usb port is damaged, but it's certainly is slightly "down" on the right hand side.
It charges perfectly on the mains and perfectly from usb, but not in the car.
I have used a normal car charger, spent £50 on a Carcomm powered mount and tried one of the separate chargers that you plug the standard mini usb cable into. Nothing works. This is driving me crazy (if you'll excuse the pun!) a the primary reason I bought the Kaiser, was for GPS.
Thanks
well i also just found out 2 of my minisync cables dont work anymore. 1 of them still charges the phone but neither of them sync the phone anymore. it still syncs fine through a normal usb cable.
I am using a moto Razr car charger and it works fine so far.
Okay, confirmed on my replacement Tilt: The USB port is arrow straight. Someone earlier mentioned it being lower on the right side & indeed my DEAD DEVICE was as such. Looks like a bad job of connecting the port to the device.
NOTE!!!!!!
It's a good idea to take a look at your charger before you plug it in to make sure the charger USB connector is not bent or mi-sshappened.
i have the same problem i went through 4 att car chargers adn 5 phones. They are crap. Its not the phone its the charger if you play with it you will see that it comes and goes. The end tip on the charger is bad doesnt make a good connection. i have yet to find a good car charger.
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
faria said:
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
Click to expand...
Click to collapse
that didnt work for me. only one of my chargers work now.
RSVRover said:
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
Click to expand...
Click to collapse
Please let me know the outcome. mine is getting worse by the day.
Now I'm confused.
Because the device charges over USB I just assumed it would draw <500mA (the max output of a USB port) but the specs say it draws up to one amp.
Having owned a high-drawing device before (Axim x50v) I know that trying to pull this out of a USB port can blow your motherboard. So are these safe to charge over USB??? How does the device know whether its being charged over USB or mains - are there different charging pins on the connector?
Anyone else having trouble with their car charger not charging their at&t tilt? I have 2 aftermarket car chargers from cellphoneshop.com and having problems. Im using DCS wm6.1 v1.5 rom and radio 1.64.06.04. I plug the charger in, the red light on the charge goes on, the orange light on the phone goes on, the battery status from quickmenu in the top right corner blinks on/off, the phone says its charging, but the phone isnt charging. The battery is going down like it normally would while all this is going on. Ive tried 2 different car chargers on 2 different vehicles and still the same problem. I dont believe its the car chargers since the 1st one i used is the one ive been using for the past 3 weeks now with no problems and the second car charger i tried is the same as the first but brand new out of the box both with the same problem. I just flashed to this rom today and this is the first time trying to charge my phone with this rom via car charger so maybe its just the rom? Im stuck at work til 11 so i cant test it on my usb or home charger til then. Any ideas or do u guys think its just the rom? Thanks! Ive never had this problem with duttys 2 newest roms, just this one i flashed back to today.
Sometimes the orange charging light on the phone will flash on/off super fast! Also sometimes the orange light will disappear and while its off the phone will still lie to me and say its charging.
is there anything running on the phone when you plugged it in? my phone wont charge after i've been using 3g for some time and it heats up. also is there any other device you can test the charger with?
XtreMe_G said:
is there anything running on the phone when you plugged it in? my phone wont charge after i've been using 3g for some time and it heats up. also is there any other device you can test the charger with?
Click to expand...
Click to collapse
Yes, i have java, hotmail, and palm messaging on in the background but having programs on in the background never made a difference before nor did being in 3g coverage which is what im in 95 percent of the day living in southern california. No other phones to try the chargers on. Ill try turning the phone off for a bit and charge it and see what happens. That would determine if the coverage or backgrounds apps are stunting the charge.
Im convinced its the rom now. When the phone is powered off the orange light is there showing its charging then after a few minutes disappears. I then unplug the charger and plug it back in but this time instead of an orange light theres a red light that stays on! I then unplug the charger and the second i unplug it the red light goes away and the phone turns on by itself. I dont think a simple car charger can do all that to a phone. I really liked this rom too. Oh well, just gotta charge my phone when i get home on the home charger if that works and reflash back to duttys march 08 rom.
Anyone else have similar car charging problems?
SOLUTION
It's not the ROM, it's the charger. Generic chargers are not wired the same as HTC chargers. HTC shorts pins 4-5 on the mini-USB end of the cable signaling the phone to enter into charge mode. Normal mini-usb chargers don't and so it's intermittent. If you purchase an HTC charger OR modify a cable the problem will be solved.
If you have other HTC phones, you'll see similar issues, especially when the battery is <10%.
The phenomenon is pretty well documented elsewhere on this site.
Regards,
liquidsilver said:
It's not the ROM, it's the charger. Generic chargers are not wired the same as HTC chargers. HTC shorts pins 4-5 on the mini-USB end of the cable signaling the phone to enter into charge mode. Normal mini-usb chargers don't and so it's intermittent. If you purchase an HTC charger OR modify a cable the problem will be solved.
If you have other HTC phones, you'll see similar issues, especially when the battery is <10%.
The phenomenon is pretty well documented elsewhere on this site.
Regards,
Click to expand...
Click to collapse
Huh, you could be right because the stock home charger that comes with the phone works perfect charging. So do i have to buy a ridiculus $40 car charger then from at&t? Guess its too good to be true when the generic is only 4 bucks.
i use my car charger all the time when i am driving and i dont expereince any of these problems... aside from the fact that it chrages slower then the AC charger but its understandable...
liquidsilver said:
It's not the ROM, it's the charger. Generic chargers are not wired the same as HTC chargers. HTC shorts pins 4-5 on the mini-USB end of the cable signaling the phone to enter into charge mode. Normal mini-usb chargers don't and so it's intermittent. If you purchase an HTC charger OR modify a cable the problem will be solved.
If you have other HTC phones, you'll see similar issues, especially when the battery is <10%.
The phenomenon is pretty well documented elsewhere on this site.
Regards,
Click to expand...
Click to collapse
Ive never had problems though with these generic charges with other roms and yes i've charged my phone from 0 to 100 percent on the generic car charger i have before. This is the first time ive charged my phone with this rom and with the car charger so thats why i would say its the rom since it has charged many other roms perfectly. Do you know of a good place to buy an htc offical car charger? The best i've seen on the web so far is 25 bucks.
I'm going to get one of the USB car chargers.
Even the chargers ATT sells can fail. They are just repackaged junk for the most part with low current ratings.
$25 is pretty good for an HTC charger. Highly recommended to go this route.
Those who have success with the generics are just lucky as the chargers don't meet specs. The odds are good that it will let you down someday.
As I mentioned above, there's a lot of info on this topic already posted elsewhere on the forum.
Got an official HTC Charger (in at&t packaging even) from eBay seller "NakedCellPhone" for $10 + about $5 shipping.
They're marked as for the Cingular 2125 & a few other older models but it works perfectly.
DOES THE HOME CHARGER (ac) WORK???
If so, it DOES & only USB to PC or Automotive charging is affected, you've most likely damaged your USB port pins while trying to soft reset.
Take a look at the USB port on the device. If it is curved or lower on the righ side, congratulations, you are both the Perp & the victim. The USB port was poorly placed by HTC, & the stylus was poorly placed by you.
Sometimes it can be (very gently & at your own risk) bent back into shape depending on which one of the two usb port versions your device has.
BTW, if you have a business account they are only $15.00
Not all chargers are the same.
The stock OEM charger has a rating of 1A. Most car chargers that I have seen have 500mA to 800mA rating. In most cases, with these lower current chargers, you won't notice a difference except for possible longer charging time. Though, if your battery is really low, <20% or so, your car charger may not work.
I have experienced this phenomenon not only on HTC devices like the 8925 and the 8125, but also the Siemens SX66 as well.
As a side note, I've read somewhere that charging using a USB cable to your computer allows for 500mA, UNLESS the PDA is syncing through ActiveSync when the PDA asks permission to draw 1A of power. If I remember correctly, the OEM charger shorts a couple of pins to simulate this situation, but of course, the power converter/inverter is also rated at the higher current as well.
I'm not sure shorting the pin on a lesser rated charger is going to have much effect, except possibly breaking your device or cable.
Cardyin
I just don't understand how the generic can charge my phone everyday for almost 3 weeks now then all of a sudden stop and acting so weird, see posts 2 and 3. Then i try my second generic car charger right out of the box and does the same thing. Yes, my phone charges perfectly through the usb on the computer and the home charger it came with so i dont think its the port on the phone thats messed up. Guess ill have to invest in an official htc car charger and see how it goes.
GSLEON3 said:
DOES THE HOME CHARGER (ac) WORK???
If so, it DOES & only USB to PC or Automotive charging is affected, you've most likely damaged your USB port pins while trying to soft reset.
Take a look at the USB port on the device. If it is curved or lower on the righ side, congratulations, you are both the Perp & the victim. The USB port was poorly placed by HTC, & the stylus was poorly placed by you.
Sometimes it can be (very gently & at your own risk) bent back into shape depending on which one of the two usb port versions your device has.
BTW, if you have a business account they are only $15.00
Click to expand...
Click to collapse
The 2 last pins on the right side are down just a notch from the rest of the port but its pretty much always been like that, even when the car charger was working. Only having problem with the car charger, computer and ac charging works fine. I'll try to move the pins up and align them but its so minor how much they are down.
cardyin said:
Not all chargers are the same.
The stock OEM charger has a rating of 1A. Most car chargers that I have seen have 500mA to 800mA rating. In most cases, with these lower current chargers, you won't notice a difference except for possible longer charging time. Though, if your battery is really low, <20% or so, your car charger may not work.
I have experienced this phenomenon not only on HTC devices like the 8925 and the 8125, but also the Siemens SX66 as well.
As a side note, I've read somewhere that charging using a USB cable to your computer allows for 500mA, UNLESS the PDA is syncing through ActiveSync when the PDA asks permission to draw 1A of power. If I remember correctly, the OEM charger shorts a couple of pins to simulate this situation, but of course, the power converter/inverter is also rated at the higher current as well.
I'm not sure shorting the pin on a lesser rated charger is going to have much effect, except possibly breaking your device or cable.
Cardyin
Click to expand...
Click to collapse
You guys think this charger is worth a shot or just pay the extra 20 bucks for the official? http://www.semsons.com/hipocarchwim.html It says its power output it 850mA!
Here is the cheapest original htc car charger i could find, www.talkietech.com/htcvecarpoch.html Heres some specs, OEM HTC Car Charger (81551) Features:
HTC Cell Phone Vehicle Charger allows phone to be charged on the road
Original Genuine HTC car charger guarantees maximum durability and performance
High quality aluminum brushed LED indicator light
Part# 81551
Compatible with:
HTC Cingular 8525, Cingular 8125, HTC Cingular 2125
HTC T-Mobile Dash, T-Mobile Wing, T-Mobile MDA and T-Mobile SDA
HTC T-Mobile Shadow, HTC Touch, Sprint Touch
It doesn't say though it works with the 8925 or tilt, would it still work on my at&t tilt? I think it would since my tilt's home charger charges my 8525 fine. What do you guys think?
deeznuts said:
The 2 last pins on the right side are down just a notch from the rest of the port but its pretty much always been like that, even when the car charger was working. Only having problem with the car charger, computer and ac charging works fine. I'll try to move the pins up and align them but its so minor how much they are down.
Click to expand...
Click to collapse
I can garuntee they didn't come "down just a notch". There ar multiple threads about this issue. Sometimes it causes auto chargers to fail completely & somtimes it just causes a bad connection.
When the device was new, it was straight as an arrow. I know this because I have a TYTNII & a Tilt & this happened on the Tilt. I would drive into the local store & tell them you are having charge issues. They'll let you test out one of the stock chargers, & if that doesn't work, then it's a connection issue because of the mis-shappened port. The pins in the USB port are pretty small. It does NOT take much deviation for them to lose good contact. It also happens more frequently on the devices that have the open ended pin block.
So I just noticed something really bizarre with my Nook. The touchscreen started freaking out with false touches all over the screen. I used the Dolphin gesture interface to see what was going on, and every touch would register random touch points all over the place.
This happened while plugged into the Nook charger. The issue went away immediately after unplugging from the charger. I was afraid it was a heat issue, but this is not the case. I suspect it is the charger, and I am hoping it is not the touchscreen itself.
Has anyone else experienced a similar issue? I will try another charger later today and see if the problem is sill there.
--MrAnt--
I myself experienced something similar where the default browser kept doing odd things I just restarted and it seems to have gone away.
I tried restarting as well and the issue was still there. It only went away when I disconnected the charger.
--MrAnt--
I've had my nook for two weeks now and have noticed the same thing - weird touchscreen behaviour that goes away the instant I unplug the charger (usb).
I have seen this behavior on phones when I attempted to use cheap chargers. I suspect the voltage was not within tolerance and it caused the problem, based on the testing that I did. If you are using the original charger that came with the unit, you should try to obtain a new one.
I get this issue if my screen gets even slightly smudged. I think that once the official App Store comes I'm going back to stock and getting a warranty replacement.
This is a well known issue with many of the units.
jerrykur said:
This is a well known issue with many of the units.
Click to expand...
Click to collapse
I had the same issue with my first unit, I have had it replaced twice, (not because of this, but another issue). My current unit works fine connected to power. However It came with stock 1.0.1 and that may have fixed the issue in software.
migrax
The issue is most likey wit the stock charger wall wart. I have noticed that mine makes some VERY loud buzzing when plugged in and no cable plugged in. Prolly cheap caps in there. Poor filtering at best. This electrical noise is likely causing false capacitance spikes in the screen.
Almost tempted to order a spare and tear it down...put some electronics skills to use and build a better mousetrap as it were.
This happens to me as well. I have used family members and girlfriend Nook charger and it still happens. It doesn't affect 1 out of the 4 I bought.
So I figured out what was causing the problem. I was trying to use the charger plugged into a DC-AC inverter. The problem went away as soon as I plugged it into an AC outlet. I guess the Nook charger is sensitive to non-pure sine waves.
deadbot1, I noticed my charger also buzzes rather loudly when plugged in but not charging. I guess the chargers are not the greatest quality, based on the other comments here.
--MrAnt--
Yep, definitely low quality under the case. I've noticed that mine gets flat out HOT if charging from a low battery condition as well.
Once I'm back to work(stupid snow in SD) and have more free cash coming in I am going to order a spare and reverse engineer it with the goal of building a better replacement. I'll be posting my specs and designs as I go. Gotta see whats in there first...but I'm pretty sure that my new one will be based around a TS7805CZlinear regulator and a picaxe uMC if it needs brains.
Has anyone noticed an issue when connecting a USB, Headphone or HDMI cable to the D3, where the touch screen doesn't respond properly?
I had the same issue with the DX when I upgraded it to Gingerbread and the DX2. When plugging in a cable (even brand new cables), the touch screen doesnt want to respond. To use the touch screen, I have to unplug it first.
Since this is the 4th phone I have had this issue and it "seems" to have started with my DX when upgrading to Gingerbread, I wonder if it is a Gingerbread issue?
So no one else has noticed this issue? It is really irritating. I had the same issue with the DX/DX2 desktop dock. I had the dock replaced with the D3 desktop dock and have the same issue!
As soon as I dock, the screen doesnt want to respond correctly to touch. The car dock seems to work fine though.
I'm having the same problem and it was there pre and post root. When I am in HDMI mode, the screen is very laggy and sometimes completely unresponsive. If I unplug the HDMI the issue immediately resolves.
i've seen this sometimes, thought it might be the angle im holding it when the USB cable is plugged in.
Doesn't always happen tho and the dock works fine for me currently.
-smc
I have the issue with every charger except my car chargers... I also notice the problem if I plug into the headphone jack or HDMI port.
With the Droid X and X2, I had a similar issue (3 different phones) but with the Droid 3, I notice that not only does it not want to respond but it responds as if I touched somewhere else... It even responds as if I touched the screen when I am not even near the phone...
I took it in to Verizon and surprising enough, I was told it was normal!!!! Augh...
I do not have this issue. Just tried headphones, wall charger, and USB to my laptop and the screen was just as responsive as when the phone is unplugged. If you can narrow down a pattern I will gladly test more situations.
I noticed this when I was plugged into a brookstone international adapter that has a usb charger. Plugged into an old BB charger or my stock and it worked fine.
Actually I was in a bed and breakfast and my phone started to work on its own. Like it was haunted!!! Really crazy. I was able to repeat it everytime I connected this charger.
bishop0114 said:
I have the issue with every charger except my car chargers... I also notice the problem if I plug into the headphone jack or HDMI port.
With the Droid X and X2, I had a similar issue (3 different phones) but with the Droid 3, I notice that not only does it not want to respond but it responds as if I touched somewhere else... It even responds as if I touched the screen when I am not even near the phone...
I took it in to Verizon and surprising enough, I was told it was normal!!!! Augh...
Click to expand...
Click to collapse
Have you tried a different setups then the ones you use? Like at a buddies or neighbor? If the issue following you around it could be a sign. As a former poster said with the charger cables the touchscreen goes crazy. I had a cheap charger that froze/slowed up my screen. I think it may be a grounding/noise issue (from a laymen not an EE).
HDMI
I've had issues with the HDMI cable plugged in. The video doesn't seem to be a problem, but the sound is very choppy on my HDTV. This was the case with both my wife's and my D3. I wonder if it is a setting on the phone or my 42" JVC TV is a POS.
I just had my D3 replaced due to an issue with the GPS. The replacement has the same issue. As soon as I plug it into any charger, the touch screen starts acting flaky.
When I plug it into my desktop dock (with or without power), the screen starts acting as if I had been pressing it and selects random things on the screen.
I have found that if I push a USB plug tight into the charging socket on the phone, the screen works fine.
Is it possible that Android 2.3 uses the extra pins in the USB and HDMI cables? If so, can this be disabled?
Use the cable and charger that came with your phone, if you're still having problems after that then you have an actual problem.
Hi,
I also have this issue sometimes when I charge the phone (original US charger with EU adapter). The screen responds slowly.
Hi,
I have this strange problem happening since yesterday on my brand new Salsa. When I put it on charging and leave it on a wooden table, the touch screen responds weird to my touch. The ring lock will not open all the way or shortcuts will work weird. The soft keys at the bottom too go absurd not responding or giving different options.
If I pick the handset (probably providing grounding), everything works normal thereafter. I'm using only the original charger provided with handset.
Additionally even the sound into my car's auxillary port is behaving as weird filtering or dimming the vocal frequencies but allowing the music to get through.
Does anyone know why this is happening?
Only incident to have caused this I guess is when the sales guy I went to plugged the phone onto a blackberry charger yesterday for a few seconds.
Could it have caused some damage to some internal part - diode or something that is leaking AC voltage onto the capacitive screen ? Can I have it repaired at HTC ?
Since it's not even a week old, I'm too distressed about the weirdness. PLEASE HELP!
does seem like it could of done some damage as blackberry's do take a lot more juice than the salsa, personally i would take it back and tell them about the problems you have had only since the dude abused the phone lol
I will surely be taking it back but want to confirm if its the problem with the phone or charger, because I do not see this problem when I charge from my laptops USB.
And I want to know what it is before I take it to them. Its much safer to find the problem and tell them rather than allowing them to figure it out themselves and in turn damage something else.
Thanks
your laptop will deal 5v 1a max before the computer will cut off the usb supply due to risk of overload, new blackberry chargers deal a lot more than that due to the juice the device needs to charge, almost like different laptop chargers the difference in the supply would kill your laptop, i don't have any problems with my device regardless of surface it is resting on.
I have the same problem
I have the same problem, but it was observed from the time of purchase. So do not worry and take the phone in hand))
Resolved
With some searching I resolved this problem or I can say I at least know why this is happening.
It is the charger that is faulty and not the handset. I changed it with another HTC charger I had and the problem disappeared. I figured the most logical explanation is what I read in one of the post elsewhere in this forum.
The charger could be faulty to be leaking some AC voltage along with the charging DC juice. This leaked voltage interferes with the sensitive capacitive touch screen. If we hold the handset in hand, we are providing a natural grounding and hence the problem disappears.
I personally would not like this to continue and so I'm going to take it back to my vendor for replacing the charger or if the need be, buy a new one.
Akinawa32 said:
I have the same problem, but it was observed from the time of purchase. So do not worry and take the phone in hand))
Click to expand...
Click to collapse
Try using another charger and see the difference. Hope you can get your charger repaired or replaced!
Take care.
this is due to a grounding problem or/and leaked ac current....
This problem occurs when your charger supplies more power than required by the phone to charge.The only solution for your prolem is changing your charger.
Sent from my HTC Salsa C510e using xda premium
I had once another problem, that my Salsa overheated (red-green blinking) when I charged it and my Wifi was on. Maybe a background-process could be responsible.