Related
heya,
I have a Nexus One with FRF83.
However, the GPS on this one never seems to work.
I've dowloaded "GPS Status" and "GPS Test", and both don't seem to display a single satellite. This is in a wide-clear area, standing still for around 10 minutes.
Is there any definitive way to diagnose whether it's a hardware issue, or whether it's software-related?
I suppose if it's hardware-related, I have to send it in to HTC *sigh*. And I'm in Australia, so from what I've heard that means I have to post it back to the US, where it was bought, right? Urgh. Which means I'm without my phone for a few weeks, possibly. It's a shame they can't do it locally.
Cheers,
Victor
heya,
I just thought I'd add that I think I've pretty much narrowed it down to a specific problem with my particular unit.
I've got another Nexus One, that I bought for my friend, also on 2.2 FRF83.
I took both up to the top of a hill, near my area - this is an Australian suburb, so we're talking quarter-acre blocks, a few trees, with more or less clear LOS to the sky.
I also tried the same test at my church, which is in a very rural area.
My unit wasn't able to pick up a single satellite at either location, using either "GPS Status" or "GPS Test". Her unit was able to pick one up in a manner of seconds.
I've uploaded a YouTube video of both units trying to get a fix here:
http://www.youtube.com/watch?v=MVccDttQiLU
and screenshots here:
http://twitpic.com/20cpla/full
http://twitpic.com/20cpd1/full
I suppose there's no chance this could still be software related? (I recently did a factory reset - only had these units for around a week). Or is it definitely hardware related? Any other diagnostics I could run?
And if it is, I guess it's post back to the US, and wait a few weeks, right? *sigh*. Has anybody else had issues with their GPS?
Cheers,
Victor
Is your phone rooted? And did you get froyo OTA, I had this problem with the maps and it was because o didn't do a full wipe on my phone... which caused the maps to work improperly
Sent from my Nexus One using XDA App
are you guys using 850 or 900 N1?
Because mine (850) when i ised eclair was accurate, and now FRF50, FRF72 and FRF83 isnt any more...
I think this is just a software realted issue!
we just probably have to wait!
what radio are u using?
heya,
My phone isn't rooted, it's stock 2.2 FRF83.
It's the T-Mobile version, on the Optus network in Australia
And from what I can tell, it's not just in Maps - it's in any GPS utility - it doesn't just not get a fix on a satellite, it doesn't *see* any satellites at all. And the interesting thing is, my friend's Nexus One is also stock FRF83, works fine.
I just did a factory reset *sigh*, didn't sync/set anything, just installed GPS Status, still the same issue unfortunately, it just sits there, doesn't see any satellites.
donchele: Do you think you could install GPS Status (or GPS Test) and see if you see any satellites?
Cheers,
Victor
victorhooi said:
donchele: Do you think you could install GPS Status (or GPS Test) and see if you see any satellites?
Cheers,
Victor
Click to expand...
Click to collapse
i just installed it, it showed like 6-7 green dots, i was inside my house when i did the test... is there an exact thing that you wan to see?
victorhooi said:
I just did a factory reset *sigh*, didn't sync/set anything, just installed GPS Status, still the same issue unfortunately, it just sits there, doesn't see any satellites.
Click to expand...
Click to collapse
Have you tried pulling the battery for 5 or 10 minutes? Sounds to me like the ephemeris data might be screwed up.
When the Telstra branded Desire was first released in Australia Telstra screwed with the server settings that provided the ephemeris info breaking the GPS.
Have a look in with a file viewer at /etc/gps and see how it compares with this..
NTP_Server=north-america.pool.ntp.org
XTRA_SERVER_1=http://xtra1.gpsonextra.net/xtra.bin
XTRA_SERVER_2=http://xtra2.gpsonextra.net/xtra.bin
XTRA_SERVER_3=http://xtra3.gpsonextra.net/xtra.bin
SUPL_HOST=supl.google.com
SUPL_PORT=7276
^^^^This is from EPE54B 2.1.1 850mhz N1
Do you have the stock MAPs application loaded only? Just that if you happened to have loaded the out of date Brut.All Maps Navigation v3 instead of his current 4.* version this will break your GPS too.
heya,
donchele: Thanks for that. Yeah, I tried with mine, I get a single empty green dot, which I think is the compass, but not any others, and no satellites show up (see http://twitpic.com/20cpla/) At least that's a clue that it seems to be hardware on mine.
logger: I just used ASTRO file manager to view that file, it seems to be identical to the one you posted.
Code:
NTP_SERVER=north-america.pool.ntp.org
XTRA_SERVER_1=http://xtra1.gpsonextra.net/xtra.bin
XTRA_SERVER_2=http://xtra2.gpsonextra.net/xtra.bin
XTRA_SERVER_3=http://xtra3.gpsonextra.net/xtra.bin
SUPL_HOST=supl.google.com
SUPL_PORT=7276
Also, I just pulled the battery out for 15 minutes, to flush the ephemeris data.
Just rebooted, still nothing on "GPS Status" though =(.
Finally, I spoke to HTC US this morning - they said I can post it to them in the US, but they can only return it back to a US address. Urgh. So there's no "international" warranty as such. And HTC Australia won't handle it, since it's a US-purchased phone - even though I have all the original warranty documentation. The CSR said perhaps try calling HTC UK?
Has anybody here dealt with HTC support? I know this is blasphemy, and I loathe Apple's business practices, but I have to say, from my iPod and my sister's Macbook, their support is much better to deal with than HTC's...
Cheers,
Victor
Try leaving it stationary in a more or less clear position with GPS running for longer. Maybe 1/2 an hour or so. Cant hurt. If you can get the elusive first fix then it may well come good. Strikes me as unlikely the GPS hardware is faulty because they surely would have tested it.
Hi,
logger: Thanks for that. I did try for longer, just left it there in GPS Status, still no luck =(. I was really hoping initially it was just a software issue or something, to save me from sending it away.
Anyhow, I posted the device in yesterday to the HK service centre, will hopefully see where it goes.
Finally, in their email, it seemed like they were trying to say that I should arrange for a return courier to retrieve the phone.
http://twitpic.com/20wxf7
Does anybody know if this is normal practice with HTC? I'm happy to pay for postage to get it to the service centre, but I don't particularly feel it's my responsibility to arrange for a return. Do I have a case here?
Thanks,
Victor
Victor -
I'm having the same issues as you.
My configuration is the same except I'm up to the latest Froyo (FRF 85B, I think).
Let me know how your issue plays out.
heya,
severedembrace: Well, I posted the phone in yesterday, and also also sent them an email asking them to clarify the return postage issue.
They (HTC Hong Kong) rang around 19:43 last night (Wednesday) Australian-time, their accent was quite thick, but I think they were basically asking me to call them in regards to the email. I'm not sure why they didn't just reply to my email.
Anyhow, I called today, and get a message saying their opening hours are Monday to Saturday, 8am to 8pm. I checked a list of HK holidays, turns out today is SAR establishment day or something, a public holiday in Hong Kong...lol.
I'll let you know how it pans out.
Also, when you say the same issue, do you mean you installed "GPS Test" or "GPS Status", and neither program is picking up a single satellite. Can you just confirm that please?
Cheers,
Victor
Installed both of 'em. No readings.
Pulled the battery for 15 minutes, did a factory reset.
No change.
I am also having the exact same issue I can't see any satellites using either of those softwares and I tried factory resets and pulling the battery for an hour... and nothing.. please update with how this turns out for you.. also running stock FRF91 and GPS was working perfectly in eclair before.
heya,
severedembrace/hayden1987: As per post #12, I sent in my phone to HTC Hong Kong, to get it looked at.
To be honest, my experience with HTC HK has been pretty abysmal. At first they tried to get me to both organise and pay for a return courier, for the repaired phone. I explained to them that it was a warranty-repair, and they had certain obligations to me, as a consumer, and while I was prepared (and already had paid for) the phone to be couriered to them, I certainly wasn't paying for return postage as well.
There was a bit of to-and-fro via email and phone calls, and eventually, after threatening to take them (HTC) to the HK Consumer Council, and also open proceedings in a small claims court in California against Google, they said that my case was a "special case", and they'd arrange to have it posted back to me.
I have no idea if the threats of legal proceedings and a formal complaint helped at all. If it did, it's a bit sad I had to resort to that to get a successful resolution to my case.
Also, why is it that Asian countries (I'm Chinese btw, just in case anybody decides to cry RACIST! Lol) always seem to have weaker consumer protection. In the UK, they have the distance selling regulations (Goods Act), which actually even helps them get reimbursement for the postage *to* the repair centre in certain cases.
It seems a bit unfair that if a product fails due to the manufacturer's fault, that HTC tries to make you pay even more, for postage both ways.
Anyhow, the Nexus One is scheduled to come back today, so I'll let you guys know how it goes, and if the GPS issue is resolved.
Cheers,
Victor
heya,
My Nexus One came back today.
Did a upgrade to 2.2 FRF91, then a factory reset.
At first, it didn't work and I was a bit worried. However, I was inside a building.
I took out the battery for 15 minutes, then took it outside, managed to see satellites and eventually get a fix.
So to the others - if you can't see any satellites at all, I think you should send it in, and get it repaired by HTC, while it's still under warranty...lol.
I did some googling before, and quite a few other people seem to experiencing similar issues, or at least just issues with the GPS. I suppose it's difficult to tell how many of those are software related. Still, I wonder if this is actually some kind of hardware issue with the Nexus One, and the GPS transmitter failing prematurely?
Cheers,
Victor
Thanks for the update Victor! hopefully I can get around to sending my phone in for a swap once exams are done
Hi! I hope to write in the right area, but if not I ask someone to move my post in the right one.
Now I have a HTC Diamond device, but I've to change it for a GalaxyS or an iPhone4.
I would like to buy a GalaxyS device, but I read many posts about bugs, lags, gps problems, so I wonder if it is a great choice this GalaxyS.
I like android and all the development opportunities around it (thanks to XDA), but it seems to be not so stable yet...
I flashed many ROMS on my Diamond in the past, so it's not a problem to do the same for my GalaxyS, but problems are fixed? The GPS works fine? Maybe not...
Maybe with Froyo 2.2?
iPhone4 is not so open as an Android device, but it's a very stable device!
What do you think about?
coming from a winmo background you're gonna love the galaxy s! its miles ahead in terms of refinements, polish and brilliant integration. The GPS problems are nothing so critical...its more of a sw fix im guessing. I live in India, and i have ZERO problems on my GPS....i feel the bug is something country/carrier specific.
there are many things to love and obsess with the galaxy s....go get yourself one, you sure wont regret it
While I'd love to echo what dreamtheater39 has said, I can't. It's a brilliant phone, but after having mine for just under a month, it's starting to lag like crazy, and in the last two days I've had a ton of dropped calls and the phone has switched itself off/crashed three times in the last few hours resulting in data loss because the power button doesn't respond (forcing me to hard-reset the phone).
All I can say is that, if you do get one, have an open mind. And make sure you don't get locked into a lengthy contract in case things do go awry.
same here GPS working great since day 1
http://forum.xda-developers.com/showthread.php?t=775450
Maybe I got a lemon
Maybe I got a lemon but I can not stand the i9000. I have 4 bugs that drive me crazy.
1. Market Place hangs at starting download. I have to do a factory reset to download an update an app.
2. GPS just stops working or it puts you on a different street when you are using navigation. The worst part is then it has to recalculate the directions twice, once for the wrong location and then again for the correct location, which is a real pain in the pocketbook when you are rooming.
3. Receives invalided cert from a hotspot connects the 1st time then never again. So I cannot use my hotspot at work, my old iphone connects no problem.
4. Does not always switch between wifi and mobile network. Have to go to airplane mode and back to get 3G network. (I tried changing the wifi sleep settings)
Mmmm...so maybe it's a good device, but I understand that who had an iPhone before it seems to be a step backward...is it?
Since some think that the GPS hardware (that can't be fixed by software settings) in the Captivate is crap, do you think that Samsung should use hardware from a different GPS provider in their next version of the phone? Does Broadcom have any GPS hardware in other phones that work well? Other than buying a Garmin phone, are there any other phones out there that use "true" GPS, as in one that you would find in a "real" handheld GPS device? I see/hear a lot of people returning their phones strictly because of the GPS not working well.
I'm just wondering if there will ever be a GPS fix for my Captivate, if the hardware is at fault. If it is a poor GPS chip in the phone, there's not much we can do about it, unless the GPS manufacturer updates their driver and they produce some type of software fix.
I updated my Captivate with the OTA update that claims to "fix" GPS performance. It has improved from never getting a fix to providing one relatively quickly. However it loses the fix moving, it loses the fix for NO REASON when stationary (sitting on a surface with a clear view of the sky), goes nearly a minute without updating at times and isn't accurate. People that are using it and saying it works great have never used a real GPS before. The Captivate is useful for location based services at best and hopefully with more improvements navigation.
I compared it side by side with a 9 year old Garmin eTrex and the ancient eTrex blew the Samsung out of the water. Initial fix on the Samsung was faster (thanks to AGPS) but while the Garmin hovered between 6-8ft CEP and the Galaxy S was about 32ft CEP. This makes the Garmin about 30x more accurate in my book.
This was both outside and INSIDE in my home. To the naysayers that say GPS shouldn't be working indoors please take a walk. It depends on the construction of your home. The fact that a 9 year old GPS receiver that was never known for its sensitivity beats the pants off off the Galaxy S really speaks to how much of a terrible joke the phone's GPS is.
If I could I would return the phone. This OTA update was AT&T and Samsung's fix for the GPS and I believe they're going to say it's "done". Because they'll claim to have fixed it already I hold out no hope that this issue will be further addressed and am upset I have the phone. GPS is a basic feature for such a well-spec'ed phone - we shouldn't be thankful when features work - we should demand that they do.
I'd say probably that's all Samsung can do for its crapy implementation of BroadCOM 4751 chip. The GPS chip may be the latest and greatest (newer than the one used in iPhone4, BCM4750) but we are the beta testers for BroadCom/Samsung as the chip is very new (released in April 2010) and never field tested in any devices.
I have no doubt that we will see great GPS performance from this chip later on from other phones or GPS devices. Just not from any of the current Samsung Galaxy S phones. There is only so much they can do to compensate in software for the bad hardware implementation. Ultimately they have to change the board design and/or chip designs to address the real issue. I just can't see Samsung willing to recall millions of existing SGS phones back and replace the motherboard on each one of them.
The update was certainly discouraging. The phone really has no ability to track you correctly on GPS when moving and it loses its lock frequently. Wasn't there a leaked vibrant rom that fixes the tracking part of GPS? Having something like that come to the Captivate is really the only hope we have left at this point.
I'm not a GPS expert, but since basically every phone that comes out these days has a working GPS, I really can't understand how Samsung managed to screw this up. I'm sure that GPS is quite complicated, but aren't the methods and alrogithms for calculating position from the data pretty well established at this point? I don't know why its this difficult for them to get this right. They souldn't have to reinvent the wheel with this; just implement an existing algorith. I wish I knew what is so challenging for them, it seems way to easy for this much time to go by without addressing this properly.
This needs to go in Q&A or General.
TheSopranos16 said:
They souldn't have to reinvent the wheel with this; just implement an existing algorith.
Click to expand...
Click to collapse
It is not the algorithm, it is the chip. For what ever reason, Samsung decided to use the latest and greatest, but untested, GPS chip that was officially anounced only the spring of 2010. Basically, we are beta testers for BroadCom for its BCM4751 version 1.0 sillicon. Of course, adding a slighly bigger or better GPS atenna inside the phone probably will help too but Samsung has to cut corners somewhere (they always do)
I'm also disappointed with the GPS in this phone. I have a standalone Garmin that I bought this summer, but its nice to know that I can use the phone if I don't have my Garmin with me...but I can't rely on this thing.
I had the Nexus One before this and its GPS was great. I used it on a 300+ mile trip between St. Louis and Chicago and it never lost its fix.
I like the Captivate better for its screen, true multitouch and better graphics processor (although I don't really notice a difference there).
I like the Nexus One better for more ROMs (Cyanogen), stock Android, WORKING GPS, first for updates.
IF (and that's a big IF), they can get GPS to be reliable while driving, then I will prefer this phone.
It is very frustrating. I purchased 2 Captivates, one for my wife and one for myself. Both phones are factory still. The wifes gps works excellently, fix within 5 seconds (indoors too).....whereas my gps couldn't find me if I was the only crumb on the plate.
I returned the first phone. The second phone handed to me worked just as my wifes did. Excellent gps fixes. This phone unfortunately had the turn off problem. If the phone was in my pocket for any period off time it would turn off.
I returned this one for a third phone. The third phone stays on but still has the gps problem.
Is it the device, the hardware or the software, you be the judge!
Sent from my SAMSUNG-SGH-I897 using XDA App
drez22 said:
It is very frustrating. I purchased 2 Captivates, one for my wife and one for myself. Both phones are factory still. The wifes gps works excellently, fix within 5 seconds (indoors too).....whereas my gps couldn't find me if I was the only crumb on the plate.
I returned the first phone. The second phone handed to me worked just as my wifes did. Excellent gps fixes. This phone unfortunately had the turn off problem. If the phone was in my pocket for any period off time it would turn off.
I returned this one for a third phone. The third phone stays on but still has the gps problem.
Is it the device, the hardware or the software, you be the judge!
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Its still hard to say. Signs are starting to point towards hardware, but it could also just be poor drivers, which will eventually get fixed hopefully.
I've said this in another post.. but these phones are being produced on an assembly line - errors get made - the phones are all using the same hardware.
this is my #5 captivate - the last 2 phones were battery issues, but att replaced the entire phone.. I tested gps before I left the store with the new phone -
everyone needs to understand that there will ALWAYS be problems - It's technology. If your GPS didn't work within the first 29 days, take it back!
There is a reason Samsung is creating a "fix" for the GPS - they aren't RECALLING the phone because of a hardware problem. I will eat my words if the phone gets recalled because of a bad "GPS chip." But for now, if you are within 30 days and you aren't happy, please go return it, test the new phone in the store before you leave!
There is still SOME home for this chipset. Nokia is developing a device with the same chipset. I made a thread in i9000 - Android Development forum with the linux driver source code written by Nokia. We'll have to see. If Nokia releases a device with this chip and the GPS works, we know it's Samsung's fault.
Has anyone ever tried to get a comment from Broadcom about the GPS issues? Since its their chip and there are over a million Galaxy S phones out there, I would think it would be appropriate for them to weigh in on this...
born_fisherman said:
I've said this in another post.. but these phones are being produced on an assembly line - errors get made - the phones are all using the same hardware.
this is my #5 captivate - the last 2 phones were battery issues, but att replaced the entire phone.. I tested gps before I left the store with the new phone -
everyone needs to understand that there will ALWAYS be problems - It's technology. If your GPS didn't work within the first 29 days, take it back!
There is a reason Samsung is creating a "fix" for the GPS - they aren't RECALLING the phone because of a hardware problem. I will eat my words if the phone gets recalled because of a bad "GPS chip." But for now, if you are within 30 days and you aren't happy, please go return it, test the new phone in the store before you leave!
Click to expand...
Click to collapse
You have to realize that the percentage of the bad SGS with GPS issues are too high to be caused by any reasonable manufacturaing defects.
You can't test GPS properly in a store without going through a driving test. Period. The problem with the GPS is not about whether or not you get a lock, it is whether or not the phone can keep an accurate lock on you while driving. Unfortunately, most ppl didn't realize this at all.
Samsung will not recall the phone even if it turns of the GPS chip or motherboard is the problem. It is not some kind of safety issue.
TheSopranos16 said:
Has anyone ever tried to get a comment from Broadcom about the GPS issues? Since its their chip and there are over a million Galaxy S phones out there, I would think it would be appropriate for them to weigh in on this...
Click to expand...
Click to collapse
Broadcom made some small fixes in the driver. That's why with JH7, you can see your phone can lock on to more than 8 satellites now. Old drivers will only allow max lock of 8 satellites and minimal SNR value of 20. New driver allow lock on to more than 8 satellites and minimal SNR value of 10 or so. But unfortunately, it didn't improve moving accuracy.
So when you go to the AT&T store take the phone outside and the phone you are going to walk away with doesn't see any satellites, you should just take it and run?
I'm saying this with experience. I've had 2 phones that didn't pickup any satellites even after waiting 5 minutes.
My current phone immediately saw satellites and got a lock within 45 seconds.
Regardless if you are moving or not, the phone should be able to see satellites - I understand the problem is when you are mobile and keeping the lock, this is not my argument.
my argument is that people are still complaining that they can't get a lock even after the OTA update - Test your phone before taking it home. That's all. Not a big deal if you ask me! If your new LCD TV with HD tuner isn't picking up HD channels, you would bring it back right??
My gps was pretty terrible until I flashed Cognition the first version. Now my gps works amazingly and never has the blue circle of ambiguity. Very happy with the gps performance now. So much that I haven't flashed the cognition that is updated with JH7. Worried it could brea kit haha. might as well try though.
Yeah, the new one (Cognition v2.1) with OTA JH7 in it is pretty bad based on my reading. JH7 is an old firmware. Original Cognition has some files from T-Mo Vibrant JI2 firmware which is newer than JH7.
Our only hope is that the final version of Froyo has some improvement baked into.
hey guys im new on this wp8 forum (old android user) i bought an ativ S from a dude i met once... i knew this had a problem with the camera, i just realized that the back camera is the only one with the problem, ive been reading posts and i tried everything to make it work, but i allways got the same, it doesnt start correctly, i press the camera button or use the camera icon, but its allways the same, the 1st start its like it close so quickly at the 2nd try it keep the screen black, i only see the icons, and an arrow to swipe and see the pics i toke (with the front camera and a 3rd party app) but it close in around 10 seconds... idk what to do... i tought maybe was something about and update (a past one) but few days ago i got an update (not grd2, a minor one) but nothing... i still have the problem... what do you guys think... its a hardware problem or maybe software?... ireally love this cellphone and i dont wanna stop using it
If third-party apps can use the main (rear) camera, then it's not a hardware problem; you could try hard-resetting the phone and seeing if that helps.
If even third-party apps can't use the rear camera, it's either a hardware or firmware problem. Since this is the first I've heard of you particular issue, and since an update didn't fix it, that suggests a hardware problem (it *could* be firmware if you have some weird non-stock firmware on there; what version info do you have in settings->about->more info?). If it's a hardware problem, replacing the phone (or just living with the meh but usable front-facing camera, I guess) is your only real option.
GoodDayToDie said:
If third-party apps can use the main (rear) camera, then it's not a hardware problem; you could try hard-resetting the phone and seeing if that helps.
If even third-party apps can't use the rear camera, it's either a hardware or firmware problem. Since this is the first I've heard of you particular issue, and since an update didn't fix it, that suggests a hardware problem (it *could* be firmware if you have some weird non-stock firmware on there; what version info do you have in settings->about->more info?). If it's a hardware problem, replacing the phone (or just living with the meh but usable front-facing camera, I guess) is your only real option.
Click to expand...
Click to collapse
thank you for your answer, =)
uhmmm, as you say i only can use the back camera with an 3rd party app, because when i try to open the pre installed camera app it close...and the camera icons appera in a gray color... except the arrow to see the taken pics, that appear in white...
i discovered some other ppl who had the same problem, :/
oh oh ok. my telephone info is...
Os version: 8.0.10327.77
firmware:2212.13.6.1
hadware: 15.3.1.0
trans soft: 2212.13.6.1
trans hardw: 0.0.0.0
(i actually dont know how to translate this from spanish): 13.04.19.21
SOC chip version: 1.5.32
this is the info i got, before uodating it, the number were almost the same :/
mmmm i remeber when the update was almost ending it was like 1/5 complete... then 2/5 complete... and after that the phone started...what i mean is that there was no 3/5 4/5 or 5/5 steps...
man so you are telling me i wouldnt be abble to replace just the camera, if is a hardware problem??? oh jesus =( i really love this cellphone i dont wanna lose it =(
thank you for your answer my friend =)
First of all: you have GDR2 and the most current firmware that I know of for the SGH-T899M. The line you couldn't translate is "bootloader" (the code that starts, or "boot-straps", the operating system). Your version numbers are identical to mine.
My rear camera works fine, though. Since third-party apps also work, you either have bad firmware somehow (doubtful, especially after the update) or there's something wrong with the Camera app on the phone (more likely). Unfortunately, the only way I know of to fix the latter problem is to re-install the OS (which a hard reset will, or at least should, do).
Replacing just one component, like the camera, is very difficult on a compact device like a modern smartphone. It might be possible, but the cost might not be worth it. On the other hand, if the phone is still under warranty, you should be able to replace for free.
GoodDayToDie said:
First of all: you have GDR2 and the most current firmware that I know of for the SGH-T899M. The line you couldn't translate is "bootloader" (the code that starts, or "boot-straps", the operating system). Your version numbers are identical to mine.
My rear camera works fine, though. Since third-party apps also work, you either have bad firmware somehow (doubtful, especially after the update) or there's something wrong with the Camera app on the phone (more likely). Unfortunately, the only way I know of to fix the latter problem is to re-install the OS (which a hard reset will, or at least should, do).
Replacing just one component, like the camera, is very difficult on a compact device like a modern smartphone. It might be possible, but the cost might not be worth it. On the other hand, if the phone is still under warranty, you should be able to replace for free.
Click to expand...
Click to collapse
GDR2??? are you sure my friend?? ive reading and that update come with the Radio app, some camera features and other... but nothing :/ i just got some options in settings and that was all, i even cant download or instal Ativ beam (i dont find it on the store, and when i try to do a manual install it say that is not compatible) and i heard that app is only for the last update
my cellphone is canadian i think, because the company is ROGERS, and i live in peru, so i cant use the warranty or something
i will try to save some of my info, and i will do another hard reset
Do you think there would be a tool for a diagnosis?? i mean conecting my cellphone to a PC in DOWNLOAD MODE or something???
i swear i wont rest till i fix it :'(
again, thank you very much for your time.
P.D: let me show you what the camera looks like for a while
Yes, build 10327.77 is GDR2. Your phone is a SGH-T899M, same as mine; GDR2, along with an interim update ("Amber" maybe?) and a Samsung firmware update, was pushed out to all Canadian SGH-T899M handsets (including those operating in other countries, like yours and mine) a couple days ago.
ATIV Beam installs fine for me; it's probably a region lock and not a matter of device compatibility.
Samsung is reported to have cheapened out on the radio chips for the SGH-T899M, and not included the one needed for FM.
Data Sense (assuming your carrier offers it) is supposedly included, but due to <REDACTED>-up update process, you have to hard-reset to use it (how the *HELL* did that make it through testing? That's supposed to be exactly the sort of BS that those months-long and tens or hundreds of thousands of dollars of testing per-update are supposed to find! Bloody incompetents...)
There's an app called Diagnosis embedded in your phone's firmware; you can install and launch it by typing either ##634# or ##3424# (MFG or DIAG) into the phone's dialer. Check the relevant thread here about dialer codes and diagnosis apps for some examples of things you can do with it (among other things, test the cameras). However, if the camera is working in third-party apps, I doubt that test will find anything. As I said, that indicates a software problem. Hard reset is the only really likely fix for that, if you can't get Samsung to service it. Flashing a stock ROM would probably work too, but I don't know that we have either the ROM nor the flashing tool needed for doing that.
GoodDayToDie said:
Yes, build 10327.77 is GDR2. Your phone is a SGH-T899M, same as mine; GDR2, along with an interim update ("Amber" maybe?) and a Samsung firmware update, was pushed out to all Canadian SGH-T899M handsets (including those operating in other countries, like yours and mine) a couple days ago.
ATIV Beam installs fine for me; it's probably a region lock and not a matter of device compatibility.
Samsung is reported to have cheapened out on the radio chips for the SGH-T899M, and not included the one needed for FM.
Data Sense (assuming your carrier offers it) is supposedly included, but due to <REDACTED>-up update process, you have to hard-reset to use it (how the *HELL* did that make it through testing? That's supposed to be exactly the sort of BS that those months-long and tens or hundreds of thousands of dollars of testing per-update are supposed to find! Bloody incompetents...)
There's an app called Diagnosis embedded in your phone's firmware; you can install and launch it by typing either ##634# or ##3424# (MFG or DIAG) into the phone's dialer. Check the relevant thread here about dialer codes and diagnosis apps for some examples of things you can do with it (among other things, test the cameras). However, if the camera is working in third-party apps, I doubt that test will find anything. As I said, that indicates a software problem. Hard reset is the only really likely fix for that, if you can't get Samsung to service it. Flashing a stock ROM would probably work too, but I don't know that we have either the ROM nor the flashing tool needed for doing that.
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incompetents!!! hell yeah!!! !
my friend are you some kind of wizard or something??, while you were writting it, i was doing a hard reset, and now i have data sense... and oh thats why i cant have ativ beam (NFS in WP devices suxs ass hell, i cant send anything) and... Doesnt have a FM radio???!!! SAMSUNG are you serious?!?!?!?...
i did the ##364# and i got the diagnosis item, thats how i noticed that the front cam worked fine and the "megacam" (front one) doesnt work... (i used the *#0*# code) plus the camera LED doesnt work either
oh well , after the hard reset i just got all my data lost n_n; , but you know... the frontcamera still doesnt work... tell me truth im already FU*beeeep*d ,am i?
i really want to believe that this have a solution...at least a non invasive solution...
I actually have the same issue. Before installing the updates from MS and Samsung the camera worked perfectly. When I updated my phone and did the hard reset, the camera behaves like you say, either a black screen or back to home screen. I called Samsung and they say it is most likely that the update did not install correctly. Though they talk rubbish sometimes as they also told me to update through zune........that doesn't even support WP8..
So flashing a stock rom "might" fix the issue. :fingers-crossed:
Hello. I just got the D 415 from t-mobile. GPS is working, but not quite as well as it should be. Seems to lock on location and then go away or general flakiness. I have not rooted the phone yet. Are there any tips for settings that could be applied to the phone without rooting?
Sent from my LG-D415 using XDA Free mobile app
Spartan_Don said:
Hello. I just got the D 415 from t-mobile. GPS is working, but not quite as well as it should be. Seems to lock on location and then go away or general flakiness. I have not rooted the phone yet. Are there any tips for settings that could be applied to the phone without rooting?
Sent from my LG-D415 using XDA Free mobile app
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Click to collapse
None that I'm aware of.
Most tweaks are just changing settings in the appropriate file within the devices file system. But root access is needed in order to do so.
I should mention that the GPS is a little flaky on my D415 as well. Might be the norm, dunno...
shinobisoft said:
None that I'm aware of.
Most tweaks are just changing settings in the appropriate file within the devices file system. But root access is needed in order to do so.
I should mention that the GPS is a little flaky on my D415 as well. Might be the norm, dunno...
Click to expand...
Click to collapse
After owning this phone for three months, I'm worried it might be the antenna, since when I'm in the car, the signal will drop out, and pressing the back side of the phone against my sunroof always make it get its lock back. Might just be one of those issues where the antenna needs line-of-sight to the sky to work :/
In any case, Might be using my old windows phone as my primary nav. device unless there's a confirmed fix.
I have a D405. I used to have a samsung galaxy s3 mini -which was arguably a cheaper device- and had next to no issues recording my cycling rides on strava. On my D405, it won't even pick a GPS signal to begin with. Google maps GPS fix isn't as accurate as the sgs3 mini either, and sometimes well over a 100 meters or more discrepancy. There's another D405 owned by a family member and it's not faring much (if any) better... Thus, I don't think any kind of navigation can be possible with this device, which is a huge let down. Which is a shame because i was enjoying my experience very much with this device until i encountered the crappy GPS...
I have no problems with gps or strava , works very good. No difference with my Garmin.
Sent from my LG-D405n using XDA Free mobile app
Gps
Here also no issues, gps is much faster than on previous phone samsung galaxy y.
Greets Peter
LG L90 d405n
I think LG used substandard GPS hardware. I have people reporting GPS works great but my own experience, even on stock, it seems flaky to me. GPS wont lock for me if I'm inside but it will outside.
Sent from my LG-D415 using Tapatalk
In some models cars the gps connection is difficult, also some buildings, this has to do with the cage of faraday that shields from a good connection.
So i took my mum's d405 to my cycle ride yesterday and strava picked up a signal and recorded my entire ride just fine. Also, on GPS status & toolbox it will pick up 10 or more satellites out in the open. But my own d405 won't pick up a single satellite. I'm now thinking my d405 has a defective GPS antenna/hardware since both phones are on the same settings. I'll be taking it back to the shop soon.
Yes
I am having tons of GPS issues with my LG D415. It has been driving me crazy (location: Seattle). What's happened:
-Midway through a route, Maps will say "Lost GPS connection"
-Other times it will simply stop tracking the route and lose the position (assuming I am where I was 5 minutes ago); later it will lock into the GPS and begin giving directions again.
I've tried updating Maps. T-Mobile replaced the phone, assuming it was that particular phone that was the problem. But with the new LG D415, I have the same problems. Using GPS Status and GPS Test apps, It seems the phone has a hard time fixing on satellites. Not sure what to do at this point. May try and see if TMobile will take their phone back and try another network.
I worked on the initial deployment of GPS technology to DoD aircraft over 20 years ago and can tell you that the signal is weaker than you can imagine. It is below the noise level so it's not surprising when you can't lock it inside a building. The fact that different phones have different results speaks to the different antennae of the phones. Again, not surprising. Yes, having a clear view of the full sky is the best way to get optimum accuracy/results. What I've seen is that there's an error of about six feet when I use Google maps and my GPS. It could be anything from less than the best hardware resolving the signal to a position to a different earth model inside the phone's GPS hardware to Google maps being less than accurate. I figure that if I can get a position to six feet; I can avoid falling off a cliff by finishing the job with my eyes.
Jim
anything new on your issue?
Spartan_Don said:
Hello. I just got the D 415 from t-mobile. GPS is working, but not quite as well as it should be. Seems to lock on location and then go away or general flakiness. I have not rooted the phone yet. Are there any tips for settings that could be applied to the phone without rooting?
Sent from my LG-D415 using XDA Free mobile app
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Click to collapse
I just purchased 2 phones before I saw this.. I got them through ebay, brand new but with only 14 return. I'm trying to get LG to provide support for mine, have you done anything with yours?
I use GPS constantly, this phone has a weak antenna for GPS.
My phone was picking GPS signals very weakly and could not get a fix to any satellites. I explained my problems in the previous page in detail. The distributor where i live resisted swapping the phone with a new one, and i accepted a main board swap instead, performed under guarantee. They put another (hopefully a new) main board in the phone. But the problem still persists, which is baffling to say the least. Isn't the GPS antenna of this device on the main board ? Even worse still, the device now seems to restart itself randomly. In the ~2 hours i've spent with it after it's been returned to me, it restarted itself 3 times...
If I didn't have one more of the exact same device (which has no problems whatsoever) i would've said i was doing something wrong...
The same night i posted the above message, the phone went full kaput (never go full kaput ). They swapped the mainboard again but the device went bust before even leaving the shop. So there was no option other than to offer a new device. I'm now waiting for my new phone to arrive. Don't buy a phone from a 3rd world country. If this was in the USA or the UK, i know my device would've been swapped for a new one the first time, no questions asked. Choose something you won't have qualms about tossing in the trash if you have to buy.
My girlfriend just bought this phone from T-Mobile and immediately began complaining about GPS quality issues. It looks like there is no fix for this. Should she attempt to return it for a different phone? She has next to no directional skills and relies heavily on GPS.
DanielWEWO said:
My girlfriend just bought this phone from T-Mobile and immediately began complaining about GPS quality issues. It looks like there is no fix for this. Should she attempt to return it for a different phone? She has next to no directional skills and relies heavily on GPS.
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Click to collapse
GPS is flaky at best, even on stock. We all have different results for several builtin devices. Namely the camera as well as GPS. Other than that it's a pretty good device.
Sent from my LG-D415 using Tapatalk
DanielWEWO said:
My girlfriend just bought this phone from T-Mobile and immediately began complaining about GPS quality issues. It looks like there is no fix for this. Should she attempt to return it for a different phone? She has next to no directional skills and relies heavily on GPS.
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Click to collapse
Sorry this is a month too late. Have her install GPS Status & Toolbox app and test the device in open terrain. It should easily pick 10+ signals within 20-30 seconds. If it's not, have her take it back for a swap.
GPS problem
I believe the GPS problem is a software issue, when I got the phone it used to get the signal very fast, 6 seconds or so, but now even with Gps fix app, it takes an eternity an then looses very easily, but gps fix even shows 20 or more sats but takes ages to lock the signal.
shinobisoft said:
None that I'm aware of.
Most tweaks are just changing settings in the appropriate file within the devices file system. But root access is needed in order to do so.
I should mention that the GPS is a little flaky on my D415 as well. Might be the norm, dunno...
Click to expand...
Click to collapse
If I am rooted, what are some tweaks for the GPS? The GPS on my d415 is definitely flakey.