[Q] Camera problem, what do you think - Windows Phone 8 Q&A, Help & Troubleshooting

hey guys im new on this wp8 forum (old android user) i bought an ativ S from a dude i met once... i knew this had a problem with the camera, i just realized that the back camera is the only one with the problem, ive been reading posts and i tried everything to make it work, but i allways got the same, it doesnt start correctly, i press the camera button or use the camera icon, but its allways the same, the 1st start its like it close so quickly at the 2nd try it keep the screen black, i only see the icons, and an arrow to swipe and see the pics i toke (with the front camera and a 3rd party app) but it close in around 10 seconds... idk what to do... i tought maybe was something about and update (a past one) but few days ago i got an update (not grd2, a minor one) but nothing... i still have the problem... what do you guys think... its a hardware problem or maybe software?... ireally love this cellphone and i dont wanna stop using it

If third-party apps can use the main (rear) camera, then it's not a hardware problem; you could try hard-resetting the phone and seeing if that helps.
If even third-party apps can't use the rear camera, it's either a hardware or firmware problem. Since this is the first I've heard of you particular issue, and since an update didn't fix it, that suggests a hardware problem (it *could* be firmware if you have some weird non-stock firmware on there; what version info do you have in settings->about->more info?). If it's a hardware problem, replacing the phone (or just living with the meh but usable front-facing camera, I guess) is your only real option.

GoodDayToDie said:
If third-party apps can use the main (rear) camera, then it's not a hardware problem; you could try hard-resetting the phone and seeing if that helps.
If even third-party apps can't use the rear camera, it's either a hardware or firmware problem. Since this is the first I've heard of you particular issue, and since an update didn't fix it, that suggests a hardware problem (it *could* be firmware if you have some weird non-stock firmware on there; what version info do you have in settings->about->more info?). If it's a hardware problem, replacing the phone (or just living with the meh but usable front-facing camera, I guess) is your only real option.
Click to expand...
Click to collapse
thank you for your answer, =)
uhmmm, as you say i only can use the back camera with an 3rd party app, because when i try to open the pre installed camera app it close...and the camera icons appera in a gray color... except the arrow to see the taken pics, that appear in white...
i discovered some other ppl who had the same problem, :/
oh oh ok. my telephone info is...
Os version: 8.0.10327.77
firmware:2212.13.6.1
hadware: 15.3.1.0
trans soft: 2212.13.6.1
trans hardw: 0.0.0.0
(i actually dont know how to translate this from spanish): 13.04.19.21
SOC chip version: 1.5.32
this is the info i got, before uodating it, the number were almost the same :/
mmmm i remeber when the update was almost ending it was like 1/5 complete... then 2/5 complete... and after that the phone started...what i mean is that there was no 3/5 4/5 or 5/5 steps...
man so you are telling me i wouldnt be abble to replace just the camera, if is a hardware problem??? oh jesus =( i really love this cellphone i dont wanna lose it =(
thank you for your answer my friend =)

First of all: you have GDR2 and the most current firmware that I know of for the SGH-T899M. The line you couldn't translate is "bootloader" (the code that starts, or "boot-straps", the operating system). Your version numbers are identical to mine.
My rear camera works fine, though. Since third-party apps also work, you either have bad firmware somehow (doubtful, especially after the update) or there's something wrong with the Camera app on the phone (more likely). Unfortunately, the only way I know of to fix the latter problem is to re-install the OS (which a hard reset will, or at least should, do).
Replacing just one component, like the camera, is very difficult on a compact device like a modern smartphone. It might be possible, but the cost might not be worth it. On the other hand, if the phone is still under warranty, you should be able to replace for free.

GoodDayToDie said:
First of all: you have GDR2 and the most current firmware that I know of for the SGH-T899M. The line you couldn't translate is "bootloader" (the code that starts, or "boot-straps", the operating system). Your version numbers are identical to mine.
My rear camera works fine, though. Since third-party apps also work, you either have bad firmware somehow (doubtful, especially after the update) or there's something wrong with the Camera app on the phone (more likely). Unfortunately, the only way I know of to fix the latter problem is to re-install the OS (which a hard reset will, or at least should, do).
Replacing just one component, like the camera, is very difficult on a compact device like a modern smartphone. It might be possible, but the cost might not be worth it. On the other hand, if the phone is still under warranty, you should be able to replace for free.
Click to expand...
Click to collapse
GDR2??? are you sure my friend?? ive reading and that update come with the Radio app, some camera features and other... but nothing :/ i just got some options in settings and that was all, i even cant download or instal Ativ beam (i dont find it on the store, and when i try to do a manual install it say that is not compatible) and i heard that app is only for the last update
my cellphone is canadian i think, because the company is ROGERS, and i live in peru, so i cant use the warranty or something
i will try to save some of my info, and i will do another hard reset
Do you think there would be a tool for a diagnosis?? i mean conecting my cellphone to a PC in DOWNLOAD MODE or something???
i swear i wont rest till i fix it :'(
again, thank you very much for your time.
P.D: let me show you what the camera looks like for a while

Yes, build 10327.77 is GDR2. Your phone is a SGH-T899M, same as mine; GDR2, along with an interim update ("Amber" maybe?) and a Samsung firmware update, was pushed out to all Canadian SGH-T899M handsets (including those operating in other countries, like yours and mine) a couple days ago.
ATIV Beam installs fine for me; it's probably a region lock and not a matter of device compatibility.
Samsung is reported to have cheapened out on the radio chips for the SGH-T899M, and not included the one needed for FM.
Data Sense (assuming your carrier offers it) is supposedly included, but due to <REDACTED>-up update process, you have to hard-reset to use it (how the *HELL* did that make it through testing? That's supposed to be exactly the sort of BS that those months-long and tens or hundreds of thousands of dollars of testing per-update are supposed to find! Bloody incompetents...)
There's an app called Diagnosis embedded in your phone's firmware; you can install and launch it by typing either ##634# or ##3424# (MFG or DIAG) into the phone's dialer. Check the relevant thread here about dialer codes and diagnosis apps for some examples of things you can do with it (among other things, test the cameras). However, if the camera is working in third-party apps, I doubt that test will find anything. As I said, that indicates a software problem. Hard reset is the only really likely fix for that, if you can't get Samsung to service it. Flashing a stock ROM would probably work too, but I don't know that we have either the ROM nor the flashing tool needed for doing that.

GoodDayToDie said:
Yes, build 10327.77 is GDR2. Your phone is a SGH-T899M, same as mine; GDR2, along with an interim update ("Amber" maybe?) and a Samsung firmware update, was pushed out to all Canadian SGH-T899M handsets (including those operating in other countries, like yours and mine) a couple days ago.
ATIV Beam installs fine for me; it's probably a region lock and not a matter of device compatibility.
Samsung is reported to have cheapened out on the radio chips for the SGH-T899M, and not included the one needed for FM.
Data Sense (assuming your carrier offers it) is supposedly included, but due to <REDACTED>-up update process, you have to hard-reset to use it (how the *HELL* did that make it through testing? That's supposed to be exactly the sort of BS that those months-long and tens or hundreds of thousands of dollars of testing per-update are supposed to find! Bloody incompetents...)
There's an app called Diagnosis embedded in your phone's firmware; you can install and launch it by typing either ##634# or ##3424# (MFG or DIAG) into the phone's dialer. Check the relevant thread here about dialer codes and diagnosis apps for some examples of things you can do with it (among other things, test the cameras). However, if the camera is working in third-party apps, I doubt that test will find anything. As I said, that indicates a software problem. Hard reset is the only really likely fix for that, if you can't get Samsung to service it. Flashing a stock ROM would probably work too, but I don't know that we have either the ROM nor the flashing tool needed for doing that.
Click to expand...
Click to collapse
incompetents!!! hell yeah!!! !
my friend are you some kind of wizard or something??, while you were writting it, i was doing a hard reset, and now i have data sense... and oh thats why i cant have ativ beam (NFS in WP devices suxs ass hell, i cant send anything) and... Doesnt have a FM radio???!!! SAMSUNG are you serious?!?!?!?...
i did the ##364# and i got the diagnosis item, thats how i noticed that the front cam worked fine and the "megacam" (front one) doesnt work... (i used the *#0*# code) plus the camera LED doesnt work either
oh well , after the hard reset i just got all my data lost n_n; , but you know... the frontcamera still doesnt work... tell me truth im already FU*beeeep*d ,am i?
i really want to believe that this have a solution...at least a non invasive solution...

I actually have the same issue. Before installing the updates from MS and Samsung the camera worked perfectly. When I updated my phone and did the hard reset, the camera behaves like you say, either a black screen or back to home screen. I called Samsung and they say it is most likely that the update did not install correctly. Though they talk rubbish sometimes as they also told me to update through zune........that doesn't even support WP8..
So flashing a stock rom "might" fix the issue. :fingers-crossed:

Related

[Q] how to know camera

if the camere dosen't work how we know that the software or the hard ware that dosen't work???
Not to sound rude, but please, use Google Translator.... www.translate.google.com
If its hardware, it (your camera lens) may make more than the usual three click metallic noise when you open the camera app, but the best way to know if its software is to check your roms developer page, in the event your running stock, (meaning you haven't rooted yet) it likely isn't software related, though it may be if you recently let it ota upgrade. In any event, if you can't find documentation, take it to your verizon store, they may not know how to fix it, but they know how to get you a new one, or god willing an upgrade (btw if your able to upgrade, I recommend the Samsung Fascinate, if only because it can be overclocked to 1.6ghz.)

Main phone or not?

Just a question to all the Kaiser users out there.
Do you use the Kaiser with only Android installed as your main phone?
Those that do, have you had any "bad" experiences while using the phone that are NOT caused by network discrepancies (i.e.: dropped calls, bad signal, etc.)?
I ask because I do use mine as my main form of communication on a daily basis, and I had my first dropped call today due to a hard lock. This is after almost a year of use, on the same phone, in different parts of the country with only a couple of days of non-use for screen replacement (scratched/damaged touchscreen).
I know we're all hanging on to old technology for different reasons, wether it be cost, availability, or that certain "wow" factor that comes from completely changing something that was never meant to be changed. I have become fond of my Kaisers for obvious reasons, but if I cannot trust it when I need it I may need to move on.
Thoughts?
I use it as the main phone . I dont have any problems except the camera and the WiFi . Hope to get it rectified soon though :/
TheMadxtremist said:
I use it as the main phone . I dont have any problems except the camera and the WiFi . Hope to get it rectified soon though :/
Click to expand...
Click to collapse
Man, you still didn't manage to get WiFi to work ?
Dude my kernel !!
and because of exams i cant get that repaired !!
IDK if your kernel is the issue or not because the radio rom also has a lot to do with some aspects of the hardware controls (phone, wifi, audio, camera, etc.).
Other than checking your wifi.ko file with root explorer or some other text viewer, the only option is to change your rom. I have had a 99% success rate with my Kaiser using only Scoots kernel with 25mb of cache, the 8/29/11 rom from sourceforge and LauncherPro plus (from my personal stash). I have the kernel setting the clock to 500MHz on start up and I usually end up underclocking to 480 for a week or so to check stability against the previous weeks settings.
My camera works, my wifi works, bluetooth works, tethering/hot spot works, but video doesn't (not like I'll EVER use this thing for videos)...
PoXFreak said:
Just a question to all the Kaiser users out there.
Do you use the Kaiser with only Android installed as your main phone?
Those that do, have you had any "bad" experiences while using the phone that are NOT caused by network discrepancies (i.e.: dropped calls, bad signal, etc.)?
I ask because I do use mine as my main form of communication on a daily basis, and I had my first dropped call today due to a hard lock. This is after almost a year of use, on the same phone, in different parts of the country with only a couple of days of non-use for screen replacement (scratched/damaged touchscreen).
I know we're all hanging on to old technology for different reasons, wether it be cost, availability, or that certain "wow" factor that comes from completely changing something that was never meant to be changed. I have become fond of my Kaisers for obvious reasons, but if I cannot trust it when I need it I may need to move on.
Thoughts?
Click to expand...
Click to collapse
Hi!
I use it as my main phone. After the imap push deactivation i hadn't got any hard lock.
But i use gmail sync, and sometimes i got a screen of death. But it's very very rare (maybe one in a month). I think if i didn't use anything thats related to 3G network, this lock up wouldn't appear.
This is my work phone so it must be stable. I'm satisfied with it.

(OTA update) ME863 gets 2.3.6 in Hong Kong

My OEM Hong Kong Milestone 3 (ME863) just got a 28 MB OTA update today. System is now 2.3.6. No mention of what this update brings anywhere....... Kind of weird.
Anyway, looks slightly more smooth. Camera app slightly quicker... No idea of the improvements except that. Need more time to tell about the battery life and the bugs I had before (GPS bug).
If anyone has more info, please share.
So XT862 officially has oldest android
Not sure exactly how to do this, but could you check to see if the OTA has an unlocked bootloader? If it does that would mean some progress, if not, back to square 1!
GPS bugs? Elodie1, care to clarify what do you mean by the GPS bug?
I have the ME863 that the GPS fail to work at all. I cannot see a single satelite with the GPS Status app, even with AGPS turn on. What GPS bug are you experiencing?
Sometimes (not all the time), GPS would not work at all. It's turned on, but the logo does not appear when I launch Maps. And of course, my phone doesn't can't locate me correctly. Same thing with any app.
A simple reboot actually fix this... But it is quite annoying since it makes you waste several minutes.
But, if you're in HK and you think your problem is more a hardware problem, you should bring your phone to the Moto tech centre, they can usually fix it within one day if you bring it in the morning... and they lend you a phone of course.
I see, i guess my problem is different from yours then. Unfortunately I'm not in Hong Kong, I'm sending it back to the seller and hopefully he'll be able fix it or send it back to Hong Kong to fix it.
Don't know how fast it can be fixed though
I see. Anyway, I can now confirm this update does not fix this GPS bug (despite the fact it has been reported by several users on the Motorola forums since the very beginning).
I am happy that the system seems to be slightly more smooth. But I am astonished by how little Moto seems to care. E.g. what would it cost to add the same camera shortcut than on the Razr? Hello Moto! This is basically the very same lockscreen and system! So let's not talk about Smart Actions (but since they are one of the very few things that will differentiate D4 from D3, so let's not care about the D3 early adopters...)
Bought that new MS-3 yesterday and got that OTA update on my way back. Everything seems good even with the GPS navigation program. I can't find any problem so far. I traded in my HTC Sensation which is a total disappointment !
Say... ME863 owners, one thing that I found to be inconvenient, is that the Milestone3 can't do video call directly through 3G. It needs to be done through an app.
Have you all tried it?
I'm sure it's not an android limitation, because Samsung Galaxy S can video call without an App. Maybe Motorola don't think it's worth to support this function?

GPS sensor not working

Hello XDA guys. Your webpage is awesome.
I have a problem witn my Z3C (5833) for a month now and I have tried many things with no success. I hope you can help.
My phone was updated to Lollipop not long ago (May - June to 5.0.2) and in one moment (I cannot tell exactly when) the GPS sensor stopped working. The Wifi and Mobile location work, however the GPS is dead. Phone not unlocked or rooted. Original Stock ROM.
I go to the about phone - Diagnostics and test the GPS.. and it stays as "GPS is starting ... the GPS couldnt be started". When I download GPS test apps, they dont detect a single sattelite. I also tried the *#*#7378423#*#** GPS diagnostics, "purged assistance data", and it keeps on "waiting for location update" eternally
Because of this I wrote to Sony and they answered asking me to do a phone repair from Sony PC Companion. I did the phone repair and the problem was not solved.
Because of this I thought .. hey, maybe Lollipop is the problem. So I unlocked the bootloader and downloaded Emma (Sony recommended flash program for stock ROMs).
Emma downgraded my phone to 4.4.4 (23.0.A.2.93). However I still had the problem.
Next, I enter XDA and downloaded Flash tool. I downloaded one of your stock ROMs: 23.0.1.A.5.77 - Unbranded - Australia (1288-4214) {4.4.4}
I installed it and nothing. Same dead GPS.
So now I have no clue what might be the problem. Maybe the antenna got broken inside? How can I know if its a hardware or software issue?
Any help would be appreciated
Additional data:
Right now I have the 4.4.4 (23.0.A.2.93)
Baseband: 8974-AAAAANAZQ-00005-05
Kernel: 3.4.0-g0961cdf Build [email protected] #1 Tue Aug 19 19:48:36 2014
Thanks
If the issue still exist with different firmware i guess its a hardware failure.
basti2909 said:
If the issue still exist with different firmware i guess its a hardware failure.
Click to expand...
Click to collapse
How do I open the phone?
Thanks
Emi85 said:
How do I open the phone?
Thanks
Click to expand...
Click to collapse
I opened the phone. Now i need to know where is the GPS antenna, anybody know?
In sony it says its near the headphones plug. No more details.
Thanks
Hi,
I have the same issues. It says since about two months. 23-26 sattelites found, but no signal and no fix. On 4.4.4 was OK, since updating nothing anymore.
I went back to Kitkat but still dead.
Anyone managed to get it back without sending it in??
Same problem...no GPS.anyone with a solution??? New motherboard? Soldering a antenna. Someone's got to have a fix for this problem.
Sent from my D5803 using Tapatalk
Same problem and even tried to update to Android 6.0 with Marshmallow and still no GPS. 23-26 sattelites found, but no signal and no fix.
Any updates?
Hello,
I noticed since some time the same problem. I did a quick search on Google, and the problem seems more then usual after one of the official updates by Sony. The problem is discussed on the Sony Xperia Care support forums. All the affected user seems to suffer not from a complete signal outage, but rather from a substantially downgraded performance due to a bad SNR value and poor signal tracking, as can be seen by using the GPS Test app.
Resuming what has been written in the threads, all the following operations seems not to solve the issue:
- factory reset / repair with PC companion
- downgrading to an earlier release
- installing a custom ROM
- returning unit at service
What is annoying is the total disinterest by Sony that seems to ignore the problem, maybe they only want to take time to better understand the problem. If anyone should have news about this please let me know, because the only solution for this issue for now seems to be wating for a solution!
Thank you!
Same problem. Original Kitkat. In May worked excellent. During August I mentioned,it dosn't work. Some photos had changed infos about time and date of creating. On camera disappeared SCENE function in manual mode. When I allowed gps function on camera, gps worked immediately. Unfortunately only once. Camera Blocks gps?
Same problems here...
Hey, same issues here. I think it's just really slow to connect. I've recently sent my phone in for a warranty repair with Vodafone. It came back and was still broken.
Today however... I checked my phone and itw as working again (for about half an hour). Now I'm getting nothing again.
I've tried everything suggested, even down loaded AGPS file etc. But nothing seems to work.
Mega frustrating!!!
the only way for today is replacing motherboard... sony sucks. never again
I just wrote on the sony xperia support forum, somebody talks about a fix they provided for the xperia m series that seems to be affected by the same issue. But for our z series it seems not to be any fix at the moment.
After suceeding the GPS diagnostic test in the settings once, the GPS seems to be fully broken with no tracked satellite at all (before it was at least tracking a few satellites with a very poor SNR, now nothing according to GPS Test app). Repeating the GPS diagnostics now always results in an error. I'll try the warranty return but I'm pretty sure they'll give me a faulty device, as many other here and on the other forum have experienced.
Same problem ... just got the phone days ago.
Any solution ? or do I need to return it ...
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
gnjurac said:
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
Click to expand...
Click to collapse
I'm more and more convinced that this is a SW issue. Sony did something wrong when updating the firmware in August 2015. The fact that the satellites are visible comes in my opinion from the AGPS data, which loads the konwn satellite positions from the Internet. Instead, the problem seems to be the locking of a satellite signal, and it seems that something is disturbing the GPS antenna. If it comes out that this is really the issue, it is very disappointing that Sony didn't do absolutely nothing to solve the issue since last summer.
I'm using CM12.1 nigthlies and since about December/January I have the same problem. So a custom ROM does neither help nor prevent the problem. In addition to that, compass is uncalibrated and I don't get it calibrated again. Really sucks, last year I used the Z3C for lots of outdoor navigation, and suddenly something has happend which makes the device unusable...
I did root with kingroot and changed /etc/system/gps.conf as described in code.google.com/p/android/issues/detail?id=81140#c695
Now my GPS is locking again.
Did not help for me. Currently I don't even get bad fixes, I get no fixes at all. Never ever, even after hours in the open. This sucks.
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
apneist said:
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
Click to expand...
Click to collapse
I had the opposite experience, I had no lock, I was trying everything, then I opened maps and I had lock in under ten seconds.
I wonder if it's a glitch in accepting the google 'we're going to follow your movements' contract. Because until I agreed to that, gps didn't work.

5.1.1 killed my GPS

Happy stock user here using only official Sony upgrades (non rooted) on my Z3C. 5.1.1 arrived 3 days ago, I did a factory reset after the upgrade and woah, suddenly I have no more clean GPS locks anymore. It was working perfectly and now it locks in about 5% of all attempts and even then loses fix in a minute or so.
Tried to search around, clean agps data, refresh agps data, double check location services and what not, nothing helped so far. I just arrived to Greece with my family for vacation and had to find our apartment with a paper map - a pretty amusing experience anyway, not counting my wife's harsh comments..
Should anyone have an idea to counter this problem, it's most welcome. Should anyone have a similar experience with the 5.1.1 upgrade, this would be comforting at least..
Thanks and enjoy an otherwise brilliant smooth upgrade!
I seem to experience this as well. I regularly check the weather (several times per day) and I can hardly find my position, so I'll have to resort to manually type in my location (which doesn't provide me with the precise location prognose that I'm looking for).
same here, 1weather really struggles to locate my phone
Just by chance, are you also EU users? I thought maybe the 5.1.1 update defaults to some US settings and this might cause the problem.
What I tried already and did not help (to save you some time):
- removed Google backup and do another factory reset to avoid restoring some backed up settings which might be the cause
- various gps apps from play store which claim to fix/reset gps, with or without rebooting between attempts
- resetting gps settings from the service menu accessible via codes from the dialler
I'll also try to achieve root and install custom rooms from xda once I'm back from my holiday (assuming that I'll find the airport with a paper map )
kjozsa said:
Just by chance, are you also EU users?
Click to expand...
Click to collapse
Yes, I'm Swedish.
Have you tried GPS Status from the store and downloading the A-GPS data??
Yes, of course, many times with many different apps. Made no difference at all..
No problem with gps in Ingress or different maps while driving around in Denmark.
From the planet Nexus 7
kjozsa said:
Just by chance, are you also EU users? I thought maybe the 5.1.1 update defaults to some US settings and this might cause the problem.
What I tried already and did not help (to save you some time):
- removed Google backup and do another factory reset to avoid restoring some backed up settings which might be the cause
- various gps apps from play store which claim to fix/reset gps, with or without rebooting between attempts
- resetting gps settings from the service menu accessible via codes from the dialler
I'll also try to achieve root and install custom rooms from xda once I'm back from my holiday (assuming that I'll find the airport with a paper map )
Click to expand...
Click to collapse
I'm back from my holiday. Downgraded to 4.4.4, rooted my phone installed TWRP and poured the custom rom 23.4.A.0.546 SLiM 2.6 on it. Still no GPS lock in Waze or any other location app..
kjozsa said:
I'm back from my holiday. Downgraded to 4.4.4, rooted my phone installed TWRP and poured the custom rom 23.4.A.0.546 SLiM 2.6 on it. Still no GPS lock in Waze or any other location app..
Click to expand...
Click to collapse
Your GPS hardware might be broken...
Theshawty said:
Your GPS hardware might be broken...
Click to expand...
Click to collapse
Do you think yours is broken as well? Would there be a way to get certain about it?
kjozsa said:
Do you think yours is broken as well? Would there be a way to get certain about it?
Click to expand...
Click to collapse
Mine isn't broken, I can still get locks. It just takes it sweet time most of the time.
Yes, go into the settings, then location and enable "device only" (only gps). Then try to get a lock somewhere. If that doesn't work, then your GPS is broken.
Theshawty said:
Your GPS hardware might be broken...
Click to expand...
Click to collapse
Theshawty said:
Mine isn't broken, I can still get locks. It just takes it sweet time most of the time.
Yes, go into the settings, then location and enable "device only" (only gps). Then try to get a lock somewhere. If that doesn't work, then your GPS is broken.
Click to expand...
Click to collapse
See the attachment.. it seems I can get a lock too! It happened after 10-12 minutes of searching after clearing A-GPS data and after 5-10 seconds (!) it loses it and often also falls back to having exactly 0 satellites in both "in view" and "in use" (as if turning GPS off completely and restarting seeking from scratch).
I assume it's rather a software than a hardware problem then, or..?
I have a similar problem with andosm app. If I let the app open on the background with my screen off, when I turn the screen on I have a precise location with 5 to 10 GPS fix but 5 seconds later the GPS fix drop to 0 and have to wait 30 second to get my location back.
After upgrading to 5.1.1 my GPS stopped working. I was unable to obtain a lock in Google Maps (as well as the Service Menu).
I downgraded to 5.0.2 but the situation did not improve.
I ended up sending my phone in for repairs (under warranty). So far the seller has confirmed that the "GPS is not functioning as expected" and has sent it to the repair centre.
Hopefully I'll get it back with a working GPS eventually!
kjozsa said:
I'm back from my holiday. Downgraded to 4.4.4, rooted my phone installed TWRP and poured the custom rom 23.4.A.0.546 SLiM 2.6 on it. Still no GPS lock in Waze or any other location app..
Click to expand...
Click to collapse
Have you tried with kk before updating to lp again? If it doesn't work there either it might be hardware related.
charliebigpot said:
Have you tried with kk before updating to lp again? If it doesn't work there either it might be hardware related.
Click to expand...
Click to collapse
No, I did not - I was in a rush unfortunately.
I have had the exact same issue since upgrading to 5.1.1. I was convinced my GPS hardware was broken as I had tried all of the possible fixes I could think of (a-gps clearing / factory reset etc etc), I have sent mine for repair under my insurance policy, but they have already sent it back once without being able to fix. I too am getting GPS fix eventually, but it is very weak and I lose lock after 5-10 seconds, especially when in motion (in a car).
I am hoping this time that they just replace the phone. Will reply here if that resolves the issue.
Would be interesting to see if anyone was able to resolve this through rooting/custom ROM...
---------- Post added at 04:15 PM ---------- Previous post was at 04:03 PM ----------
Also it looks like there are others that are having the same issues (possibly since before 5.1.1 as well):
I cant post the url, but there is a forum on the sony website if you google for it.
it seems strange that this doesn't seem to affect everyone...
I'm not sure how it is for others but I most often get a fix now in a few minutes (without changing anything on the software or hardware side!) and it's so-so stable, losing it only 1-2 times per minute So it's very far from perfect but much better than a month ago..
I would _love_ to know what the hell is going on here. If nothing changed on my phone's side, I'm about to believe that it's a central issue..
Same issue here: Xperia Compact Z1
Upgraded last week and had no GPS since. GPS test receives no lock
Am running stock rom - Upgraded from 5.0.4 (i think) to 5.1.1
This is definitely 5.1.1 as had no issues before this. Bit worried that downgrading isn't helping anyone.. going to do some more digging and see if there is any fix for my out of warranty handset

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