MTP Folder empty - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

When I connect the Note via USB to either Win7 32- or 64-bit, I get the empty folder "Galaxy Note" undrr My computer. The normal usb connection works fine but it's a hassle to always enter settings menu, connections, usb, connect, then plug in usb, connect again...
What could cause this?
Sent from my GT-N7000 using Tapatalk

lukabike said:
When I connect the Note via USB to either Win7 32- or 64-bit, I get the empty folder "Galaxy Note" undrr My computer. The normal usb connection works fine but it's a hassle to always enter settings menu, connections, usb, connect, then plug in usb, connect again...
What could cause this?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Shed more light!!
What rom you using??
Custom or stock??
Will be able to help you better!!

I had the same problem. Fixed it with a reinstallation of drivers.
1. Go to Control Panel>All Control Panel Items>System
2. Select Device Manager
3. Expand Portable Devices. You should see you GT-N7000 listed there.
4. Right-click on that and select uninstall.
5. Unplug you device from usb, wait a moment and re-connect.
Windows will now detect it as a new device and install the drivers. Let it do its work and you should now have your folders visible under the MTP device browser.

It Worked!
logicfox said:
I had the same problem. Fixed it with a reinstallation of drivers.
1. Go to Control Panel>All Control Panel Items>System
2. Select Device Manager
3. Expand Portable Devices. You should see you GT-N7000 listed there.
4. Right-click on that and select uninstall.
5. Unplug you device from usb, wait a moment and re-connect.
Windows will now detect it as a new device and install the drivers. Let it do its work and you should now have your folders visible under the MTP device browser.
Click to expand...
Click to collapse
Thank You so much.
I struggled for days but was not able to find the correct solution. This simple thing worked, And now Kies working too!
By the way I am on Samsung S Plus GT-I9001 and OS is Win XP 64 bit prof edition.
Earlier Instead of GT-I9001, just MTP was visible in device manager. I uninstalled it, connected the phone again and then it was showing GT-I9001. My computer also showing same name folder with everything accessible and Kies working too now.
Please note that Kies is also working on a machine with Windows 7 64 bit Ultimate without any issue. So Kies is not to blame. This is for all those who like me used to think samsung had made such a bad software.

Thx mate I had the same pb with my SG3.. Now it works fine !!!
Just to complete : if on windows XP you don't even see your mtp device it's because you need at least windows media player 10 or 11
http://fr.wikipedia.org/wiki/Media_Transfer_Protocol

Windows 7
Make sure that you do not remove "Windows Media Center" feature under Programs and Features in Control Panel on Windows 7. It will cause MTP to show up as empty!
mikelyon said:
Thx mate I had the same pb with my SG3.. Now it works fine !!!
Just to complete : if on windows XP you don't even see your mtp device it's because you need at least windows media player 10 or 11
http://fr.wikipedia.org/wiki/Media_Transfer_Protocol
Click to expand...
Click to collapse

Related

[Q] Driver problems

Struggling with getting any computer to recognize my I9000. Both XP and Win7 fails to load MTP USB device. That said XP is not complaining, it loads something that seems generic, "MTP Device" along with Samsung Android USB Modem and Samsung Android USB Composite Device
MTP Device uses files wpdusb.sys and wudfrd.sys . Is this right, or should the device look for diffrent drivers and what files SHOULD it use?
On win7 it displays "Android MTP" as opposed to "I9000" the few time it used to work.
Tried the alternative drivers.
Tried the long file extensions tips.
Did you try disbaling launcher pro / launcher pro? So stock tw launcher is working? And wiping the internal sd? Had issues, but this worked first time on win7
Sent from my GT-I9000 using XDA App
TWlauncher/Launcherpro is checked from the list many days ago yes, had it working with Kies only a few days ago (granted after a lot of "tricks" and then suddenly working for no obvious reason).
Been holding off the internal sd format and factory reset. Thats my next step.
No luck. In XP it shows up as "MTP Device" under "Portable devices". Is this how its supposed to look like, or should it be recognized as "I9000"?
And finally. Trick this time was to have Kies running (win 7), also battery where taken out once (telephone locked trying it in XP). Internal SD unmounted, formated, remounter and then factory reset in "privacy".
Snuble said:
No luck. In XP it shows up as "MTP Device" under "Portable devices". Is this how its supposed to look like, or should it be recognized as "I9000"?
Click to expand...
Click to collapse
Just finally solved the same problem for Windows XP. Here the solution:
- uninstall MTP device driver
- I don't know if necessary but I did - remove from windows all related files : wpdmtp*.*
- !!! download Windows Media Player version 11. It contains updated drivers.
- install the player
- connect your device
Now it's recognized in the Device Manager as GT-I9000. And Kies immediately connects to it.
For future reference, how did you uninstall MTP device drivers?
We wont be the last to have trouble with this procedure...
while device is connected you can click right mouse button on it and choose "uninstall"

[SOLVED] Windows 7 can't recognize Samsung Galaxy S Advance GT-I9070

Hi everybody,
I have a 64-bit PC with Windows 7 Ultimate Service Pack 1 and a Samsung Galaxy S Advance GT-I9070 with Android 4.1.2.
I can't install a driver in order to make Windows recognize correctly the phone when I connect it via USB cable.
I've installed and uninstalled Samsung Kies many times with no results. I've also tried some Samsung driver from Windows Update with no success...
When I connect the phone, it is recognized as a MTP Device and the driver installation starts, but always ends with an error, as shown in the attached screen-shot image.
What can I do?
Thank you very very much.
Note: in another PC with WinXP I have no problems.
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
explanation
King ov Hell said:
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
Click to expand...
Click to collapse
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
ZioAlfredo said:
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
Click to expand...
Click to collapse
Did you root phone ? or installed a ROM or you just using it stock ?
I noticed something too; if you any have PIN or Password you have to unlock phone otherwise MTP not works. Unlock it and try too.
CCleaner will *probably* be enough but if you want to make sure go to regedit.exe and go to;
Code:
HKEY_CURRENT_USER/Software/
Then delete KIES & USB Driver stuff (don't delete system USB configs & drivers just Samsung's softwares )
EDIT: In start menu click to RUN (or whatever I don't now it's name in English, you're entering a text) Then write
Code:
%AppData%
Then delete KIES & Samsung folders and files.
I've just Updated the phone firmware from Android 2.3.6 to 4.1.2 with Samsung Kies on my WinXP PC.
I've deleted all Samsung Kies registry entries.
Now I'm going to install the driver you suggested...
Let me see results...
King ov Hell said:
Let me see results...
Click to expand...
Click to collapse
Failure... The same as always
ZioAlfredo said:
Failure... The same as always
Click to expand...
Click to collapse
...
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
ZioAlfredo said:
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
Click to expand...
Click to collapse
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
anantttt said:
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
Click to expand...
Click to collapse
Yes to all.
shut_down said:
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I've just tried to reboot the phone before connecting it to the PC, but I get the same error (see attachments).
Last year I managed to connect the phone to this PC, but, in any case the connection got interrupted after a while (see this thread).
I don't know what to do...
I had the same problem when i formatted my PC 2 days ago. I did some trial and error and it worked.
1. Dont use any USB Hub if you are using.
2. Remove the Pattern lock or any password security etc. Go to lock screen and select 'None'. (I dont know why but windows doesn't recognise if the device is locked)
3. Have Kies installed. Even new version worked for me. I used 2.5.13043_14
4.Connect your device with the USB cable (Should have MTP option selected which is by default)
5. Windows automatically recognises now and installs the necessary files.
P.S:- Remove the security pattern, etc. It really works.
If worked then pls reply.
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
ZioAlfredo said:
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
Click to expand...
Click to collapse
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
shut_down said:
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
Click to expand...
Click to collapse
This is how my PC recognizes my phone. The driver seems to be old, but I've configured Windows for downloading drivers automatically and that is all it can do.
Today, th PC did not recognized the phone at once. Then I unmounted and mounted back the MicroSD card and the PC recognized it.
But, after few seconds of folder browsing, the PC lost the connection. I'm thinking that the problem is the SD card.
Solved!
Solved!
It was the USB cable.
I replaced it with an original one and now it works.
Thank you everybody for your effort!

CM 11 and Windows 8 USB connection?

Can't seem to connect to Windows 8 through USB. It chimes and the Touchpad says connected as a media device. But I don't see it in Windows. Tried checking and unchecking MTP in storage settings and nothing.
BigB42078 said:
Can't seem to connect to Windows 8 through USB. It chimes and the Touchpad says connected as a media device. But I don't see it in Windows. Tried checking and unchecking MTP in storage settings and nothing.
Click to expand...
Click to collapse
Try this
1. Go into Device manager. You will see "MTP USB Device" under portable devices.
2. Right Click it and select update driver software
3. Select Browse my computer for driver software.
4. Select Let me pick from a list of device drivers on my computer
5. Select USB Mass Storage Device then click next.
and/or
6.To transfer files to PC, turn on USB mass Storage from the USB connection notification on the Android device.
The above is.courtesy of RolandDeschain79 install guide.
I've followed this and it worked for me.
Good luck and have fun.
hmmmmmm. Not showing up in portable devices?
OK it detected fine upstairs on a Win 7 machine must be WIn 8 problem, Anybody know how to make it work on Windows 8?

[Q]USB Drivers for Droid Turbo?

I'm running XP on my machine. Connected USB cable from phone to PC. Selected Media Device (MTP) from drop down notification. Windows went through the general search for drivers. No dice. I have selected/de-selected USB debugging in the Developer Settings. Nothing each time.
Went to Motorola's support page , installed Motorola Device Manager, no dice again. Selected/de-selected USB Debugging in the developer section. Am I missing something here? Any help would be much appreciated. Thanks.
Give this a try - I was able to get it working on XP...
akita17 said:
I'm running XP on my machine. Connected USB cable from phone to PC. Selected Media Device (MTP) from drop down notification. Windows went through the general search for drivers. No dice. I have selected/de-selected USB debugging in the Developer Settings. Nothing each time.
Went to Motorola's support page , installed Motorola Device Manager, no dice again. Selected/de-selected USB Debugging in the developer section. Am I missing something here? Any help would be much appreciated. Thanks.
Click to expand...
Click to collapse
So I was having issues with the drivers on a Win XP machine as well. Here's what finally did it for me:
1. Uninstall drivers from control panel --> Add remove programs...
2. Restart Computer - make sure phone is disconnected from USB
3. Install Motorola Device Manager Software (again)
4. With phone still disconnected from USB go into your phone Settings --> Storage --> Top right three button menu --> USB computer connection. Make sure Media Device (MTP) is checked AND make sure Software Installation is turned OFF.
5. Plug in phone to USB
6. Do not search online for drivers, just let it install recommended drivers. It should find the correct drivers and you should be able to see it as a media player.
This is how I was able to get mine to work - I hope it works for you as well.
Good Luck - and enjoy your Turbo! :good:
Hey Chadster,
Thanks for the tip. I'll give this a go and report back.
In the interim, i did install BitSync on my PC and Turbo to transfer files over which works flawlessly.
akita17 said:
Hey Chadster,
Thanks for the tip. I'll give this a go and report back.
In the interim, i did install BitSync on my PC and Turbo to transfer files over which works flawlessly.
Click to expand...
Click to collapse
Never tried BitSync - although I haven't had any issues with transfer of files, so there wasn't a need for me to search out for a different solution.
For what it's worth - just installed MDM on my Win 8.1 laptop and things connected even easier than with the WinXP machine.
chadster1976 said:
So I was having issues with the drivers on a Win XP machine as well. Here's what finally did it for me:
1. Uninstall drivers from control panel --> Add remove programs...
2. Restart Computer - make sure phone is disconnected from USB
3. Install Motorola Device Manager Software (again)
4. With phone still disconnected from USB go into your phone Settings --> Storage --> Top right three button menu --> USB computer connection. Make sure Media Device (MTP) is checked AND make sure Software Installation is turned OFF
5. Plug in phone to USB
6. Do not search online for drivers, just let it install recommended drivers. It should find the correct drivers and you should be able to see it as a media player.
This is how I was able to get mine to work - I hope it works for you as well.
Good Luck - and enjoy your Turbo! :good:
Click to expand...
Click to collapse
Hello Chadster, at Step 4, what do you mean by making sure Software Installation is OFF? Where do we do that?
Thanks!

Cant write to storage via MTP (Or any other mode) from Windows 10 to OP3T

--- SOLVED see first post second page! ---
Hello XDA,
I am only able to read data on the phone when connected via USB on windows. On the phone itself I can change whatever I want ( Via ES-explorer for example) But in windows file explorer I can't. It will not tell me that I do not have proper writing rights, but instead just decides to freeze for 10 minutes everytime I try to make a file change, to eventually give me a beautiful
"windows explorer is not responding" pop-up
What I have tried :
-Rebooting,
-Reinstalling USB drivers,
-Switching USB debugging on and off,
-Reinstalling root,
-Installing the newest Oxygen OS update from February,
-used different cables (also an old micro USB with adapter) And nothing works.
This sucks because I was just trying to change my photography workflow from being Desktop based to being Android based..
Any suggestions ?
Greetings,
Thijs
www.instagram.com/thi_js
Edits: Clarify issue
i have the same problem be great to find a solution
Did you maybe noticed when this problem occurs to you? I know that one months ago it just did work. Should I reinstall Windows completely?
I've been talking to a few people and it's happening to them to on Windows 10 I think it's just a bug from a recent update try a roll back
lorfo123 said:
I've been talking to a few people and it's happening to them to on Windows 10 I think it's just a bug from a recent update try a roll back
Click to expand...
Click to collapse
How should one file a bug-report for windows 10 then, this can't be something that shouldn't keep unnoticed by them.
Did rolling back fix something for you, and how did you do so?
I've checked another Windows 10 computer which hasn't been updated and it recognises my one plus 3T so if you Google / YouTube windows 10 roll back it should work
Hmm this does suck. This means I cant be up to date on windows for now. Anybody have different suggestions?
1asbak1 said:
Hmm this does suck. This means I cant be up to date on windows for now. Anybody have different suggestions?
Click to expand...
Click to collapse
The only other thing I could suggest is using a virtual machine to run win 7
Did you try back usb ports?. My pc with windows 10 fails with the front ports.
Solution
Backup all the data in your internal memory and try the 'format data' option from twrp to wipe your internal storage. It could solve your problem, as it did in my case.
New solution, just done works!
Plug in your phone and on the computer go to device manager (have phone in MTP mode)
you'll find the phone as a unknowen device
right click on this select "update driver software..."
a window will pop up select "browse my computer for driver softaware"
then on the next bit select "let me pick from a list of device drivers on my comupter"
then you will have a box with "MTP Device" and "MTP USB device"
select "MTP USB device" hit next and it should work 100%
ayush2901 said:
Backup all the data in your internal memory and try the 'format data' option from twrp to wipe your internal storage. It could solve your problem, as it did in my case.
Click to expand...
Click to collapse
Which version of TWRP are you running? The thing is that If I afterward can't restore the data via USB haha, then the whole point of backing it up seems invalid
lorfo123 said:
New solution, just done works!
Plug in your phone and on the computer go to device manager (have phone in MTP mode)
you'll find the phone as a unknowen device
right click on this select "update driver software..."
a window will pop up select "browse my computer for driver softaware"
then on the next bit select "let me pick from a list of device drivers on my comupter"
then you will have a box with "MTP Device" and "MTP USB device"
select "MTP USB device" hit next and it should work 100%
Click to expand...
Click to collapse
This actually worked. Wauw.
Had to reboot a view times in order to get it in effect, nonetheless, THANKS let the creativity start again
Really,My A** is burnt while my phone showing messages to update,,, Fiunally donw..Thanks a lot...!!
super it works
This solution did not work for me. I am using W7 and OOS 5.0.3 rooted. Tried updating MTP drivers in W7, the phone shows up but no data shows in the drive. Still looking for a solution. Can someone please post W7 drivers that work for them? Thank you.
picollo7 said:
This solution did not work for me. I am using W7 and OOS 5.0.3 rooted. Tried updating MTP drivers in W7, the phone shows up but no data shows in the drive. Still looking for a solution. Can someone please post W7 drivers that work for them? Thank you.
Click to expand...
Click to collapse
When you connect the phone to pc do you get a notification on your phone with the USB options?
DirkGently said:
When you connect the phone to pc do you get a notification on your phone with the USB options?
Click to expand...
Click to collapse
yes I can select charge, mtp, ptp, or midi
in device manager sometimes the phone shows up with error 10, device cannot start
tried many different driver versions in updating driver
picollo7 said:
yes I can select charge, mtp, ptp, or midi
in device manager sometimes the phone shows up with error 10, device cannot start
tried many different driver versions in updating driver
Click to expand...
Click to collapse
I doubt there's much we can suggest that you haven't already tried. Try another cable/USB Port/uninstall device from Device Manager and let Windows find the driver. Hell, you probably did all that already.
DirkGently said:
I doubt there's much we can suggest that you haven't already tried. Try another cable/USB Port/uninstall device from Device Manager and let Windows find the driver. Hell, you probably did all that already.
Click to expand...
Click to collapse
Haha, yeah. Does anyone have links to the drivers that work for them?

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