Question Mark Over Battery? - Samsung Focus S

Hey guys. My girlfriend just got her Focus S after being smoked by a Windows Phone. Needless to say, she loves it.
A few hours later, she calls me complaining about a "question mark over the battery icon" while charging it. Shes tried several different chargers including the one that came with the phone and still the problem persists. Not to mention it is charging incredibly slow. I Googled the problem and found only the Nokia Lumia 800 has this problem but it has been addressed with an update. She has not plugged in the phone to her Zune desktop yet so I am not sure if there is an update available to fix this problem.
Is this a known issue in the Focus S world?

Haven't heard of this issue. But if this is a new phone the battery should probably be conditioned via several full charge/discharge cycles.
Perhaps you can use the Diagnosis app to to see if there's a problem. Type ##634# in the dial pad (like if you're making a call) to install it. Then launch it from the Apps list. Type *#2*# to launch the Battery information page. However, I have no idea what any of the fields really mean so hopefully someone else can jump in....

armodons said:
Haven't heard of this issue. But if this is a new phone the battery should probably be conditioned via several full charge/discharge cycles.
Perhaps you can use the Diagnosis app to to see if there's a problem. Type ##634# in the dial pad (like if you're making a call) to install it. Then launch it from the Apps list. Type *#2*# to launch the Battery information page. However, I have no idea what any of the fields really mean so hopefully someone else can jump in....
Click to expand...
Click to collapse
If the battery is unofficial, it will do this. When my OEM battery died, rather than contacting Samsung I first tried to get an unofficial battery through eBay. I put in the unofficial battery and it charged the very first time completely. After I let the battery go down to 0% (To fully charge and drain the first few times of owning the battery to "prep" it) it stopped charging completely and I could not unplug the charger from the phone because the battery was always at 0% no matter what I did. I contacted the seller and he sent me a new battery. Did the same thing. SO this leads me to believe that you MUST have an official battery in there because I finally had Samsung send me a new battery and it worked fine after that.
I should note this also happened to me on Dell Lattitude laptop. Tried 2 different aftermarket batteries and both had the EXACT same issue.

Related

Changing Battery causes severe problems.

Hi
On Thursday I received a new battery in the post (my current battery life was abysmal) anyway i changed the battery to charge the new one. After starting the phone i had to select a new language etc. and found that a huge number of my apps were giving the a force close errors. I decided to factory reset my phone, re-downloaded the apps and found the problem resolved.
However earlier today i switched batteries again (wasn't sure that was the cause last time) and it has happened again. Any Suggestions on what is causing it and how to avoid it in the future (other than simply not replacing the battery) or how to rectify it.
Fake/Faulty battery.
jje
No the battery is genuine samsung from a reputable retailer.
If you have to select a new language, it probably means your phone's internal battery has died. Try taking out the battery for 5 minutes, and see if the clock is still accurate.
knowledge is Power. Guard it well.
reallymoreish said:
Hi
On Thursday I received a new battery in the post (my current battery life was abysmal) anyway i changed the battery to charge the new one. After starting the phone i had to select a new language etc. and found that a huge number of my apps were giving the a force close errors. I decided to factory reset my phone, re-downloaded the apps and found the problem resolved.
However earlier today i switched batteries again (wasn't sure that was the cause last time) and it has happened again. Any Suggestions on what is causing it and how to avoid it in the future (other than simply not replacing the battery) or how to rectify it.
Click to expand...
Click to collapse
Are you sure you are letting the phone shut down properly?? When you think it's shut down, press one of the capacitive buttons, if they light up wait until phone vibrates and lights go out, then swap battery. Had the same happen to me a couple of times.
Hello! Me and some other people had similar issues. Read this thread:
forum.xda-developers.com/showthread.php?t=1022044
It looks impossible but I start to believe that a faulty (or a cheap noname) battery can cause problems like this.
I have two spare cheap ebay batteries. I always pop the battery out with the phone still turned on and never a problem...

[Q] Help, please! My battery?!

Okay, so.. I have a Samsung Galaxy Exhibit II 4G.
I have it rooted with the root stock from this thread.
With that said, I've had this phone rooted for several months now. Since January or so. Over the course of that time, the phone has run without fault for months. Recently, I've had issues with my battery draining (as well as charging) far more quickly than it used to. I assumed this was an issue with the battery, because there was a slight bulge in it, so I bought a replacement battery that came yesterday. I charged it full (until the phone said it was 100%), from about 5% charge. It took the normal time (as the phone did when it was new) to charge, of just over 2 hours. It died almost completely about 2 1/2 hours later. Currently, I have my phone charging and it's at right around 90%, after just over an hour of charge from 20%. It used to take far longer to both charge, as well as die. What the Hell is going on?
Just a few notes:
This is not the result of heavy usage (for power drain). I say this because even as the phone was idle while I slept, it died on its own accord sometime throughout the night.
My bluetooth, WiFi, and GPS are almost always off, unless I'm using one of them for some purpose, and I haven't used any of those things since the new battery was installed.
There are no applications running in the background, aside from Facebook. I know this because I'm using Advanced Task Killer to kill everything, and it keeps showing Facebook as if it's opening itself for some reason. This is another issue I'm concerned with, so if anyone knows why or how to remedy this, I'd be appreciative of knowing. Otherwise I'm likely to just delete this unnecessary application.
This is not an issue where the phone is reading an incorrect charge over an extended period. It literally is dying and charging faster than normally.
When the phone is rebooted, whether it be through "Restart" (app from Google Play), via the phone Power key, or removal of the battery, the phone drops around 20% battery life when the restart is complete. The absolute reverse happens (it gains 20%) when restarting with the phone plugged into an AC charger.
Is it possible that this has something to do with the root being outdated, or maybe something updated and I'm unaware? I sincerely have no idea what's going on, as this is the first phone I've ever rooted before. I'm sorry for the long post, but I wanted to give as much information as possible.
It sounds like the battery you bought may be defective. Send it back and get a different one.
Yea sounds like you bought a defective battery. Where did you buy it from? Talk to them and see if they'll send a replacement or get another one from elsewhere
Sent from my Nexus 7 using xda app-developers app

Battery issue and restoring completely to stock

Hello everyone,
I have been using a Xperia Z1 for around last 6 months and updated to Lollipop 5.1.1 two months ago. Everything was fine until last week when my phone started to get affected by the battery bug.
The phone works fine and the battery gets discharged in leaps. For example, when I use the phone from 100%, it goes down in the usual way, let's say for 1 hour usage it drops up to 90% which is quite normal. But, when lock the screen and keep it idle for sometime and when I take it back, the battery has dropped a leap, usually by 10-15%.
Yesterday, I was using the phone normally and kept it idle for the entire night and battery has been dropped only from 85% to 79% without stamina mode. That's good. However, when I restarted the phone in the morning, the battery suddenly dropped to 18%. :crying:
I tried calibrating the battery, charging/discharging cycles and removing batterystats.bin. But, the issue is still here.
I think my phone has been affected by the famous Xperia battery bug in Lollipop which means that my battery is damaged. But, before replacing the battery is there anything else that I could do to overcome the issue. Any suggestions are greatly appreciated.
+ My phone is rooted on stock 5.1.1 (14.6.A.0.368) with XZDualRecovery and locked bootloader. If I repair the phone with PCC will it cause any harm or bricking since because of the customer recovery?
Claiming warranty is out of option since the phone has been rooted and flashed with custom recovery.
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
motorazrv3 said:
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
Click to expand...
Click to collapse
But, can this happen on a phone that is just 7 months old? Thats what makes me to think that this could be a bug.
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
aquaboy11 said:
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
Click to expand...
Click to collapse
It's okay for a 2 year old phone as Lithium batteries wear out with time. In my case, it's kinda disappointing...
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
UnlimitedBB said:
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
Click to expand...
Click to collapse
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
optimumpro said:
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
Click to expand...
Click to collapse
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
UnlimitedBB said:
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
Click to expand...
Click to collapse
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug ? again
It's not only hardware problem, it also software problem, I believe.
D_Vovan_238 said:
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug again
It's not only hardware problem, it also software problem, I believe.
Click to expand...
Click to collapse
You are correct becouse I experience som drops in the range of 5-20% in less than a minute and once 30%. All the time while the phone was in standby mode except once where it did it right in my face (10%). My battery status is reported being fine. I also forced shutdown the phone as per the calibration method for non-rooted phones. Though I did notice dalvik cache wasn't rebuilt and so there is no way to have it refreshed manually except system updates which does this.
Anyway I did remove some apps and did some changes and after this I have not had any sudden drop for weeks. Two of the apps where Truecaller and Facebook official app. Will check though if it was a third one to. I believe one of these or both where playing havok. Especially the Facebook app as it takes liberties I find suspicious, is buggy, can crash the kernel (any app that can do that is doing shady work IMO) and had the addition of a "Video Player" service that was running permanently after you launch the FB app once. I instead use Metal for Facebook now. Pretty much same experience, only 10MB RAM used instead of 90MB and no batter y drain either or any other problem. So in short I believe one of these where the culprits and since many use the FB app that might be the one playing badly with Sony Z1 system.
And If you use Adguard also check if there are apps getting high ratio of ads blocked (or analytics data blocked). Might be some dont get proccessed right in the battery system due to it calculating it wrong. Google Frameworks, Google Contacts, Play Services, Mobilestorage Checker and a few more I disabled the ad filtering for. Though this did not change the battery drop problem previously. It only went away when I uninstalled named apps above.

S5 Mini G800F Battery Drain Issue

I found another thread with the same issue but no satisfactory answer for me - http://forum.xda-developers.com/galaxy-s5-mini/help/g800f-battery-drain-off-t3445071
A friend's S5 mini G800F suddenly started draining battery - it will completely drain in about 3 hours even when the phone is turned off. My friend claims that nothing changed right before the problem started - no updates, bumps, etc, but I wasn't using it so I can't verify that is the case.
Things I have tried.
- running in safe mode
- wiping the cache
- factory reset
- new battery
- installed cyanogenmod 13.0.1
- battery calibrator app
The other thread was resolved by installing a new mainboard which unfortunately is not an option as I am out of the country currently. With the things that I have tried I am fairly certain that software is not the issue, but I really have no idea where to look when it comes to hardware.
The phone charges normally and works fine as long as it is plugged in and does not overheat but as soon as the cord is unplugged the percentage quickly drains and will continue to drain even when the phone is off.
Any help would be appreciated.
You can install Ampere to monitor both charging and draining currents. But if even with a new and known good battery the problem exists then most probably it's a hardware issue... Good luck.
lfom said:
You can install Ampere to monitor both charging and draining currents. But if even with a new and known good battery the problem exists then most probably it's a hardware issue... Good luck.
Click to expand...
Click to collapse
Ok, I'll give that a try and see what I can figure out.
Unfortunately I was unable to find any useful information with the app. I am left with the conclusion that there is a hardware issue somewhere draining the battery...
the same issue here
It's about two weeks my phone has the same behavior,
I've already tried two batteries from two vendors, but with no success,
In the service they refused to replace the hw, as it would be actually a "new phone"
So I was forced to buy a new one.
As you know, i have same issue. I posted a "fix" but it didnt really do anything.
It turns out its a issue in the usb circuit.
An possible problem-causer could be:
Bad battery
2. Bad sim/sd
3. Bad software (factory reset/reflash stock
4. USB circuit.
So, you would need an hardware repair. It wont cost much, as its only a circuit.
I am gonna repair my phone soon. Ill report what happened then.
Have you been able to fix the issue? Can you provide some details about it?

New battery not solving shutdown problem

Z1 lollipop 5.1.1
build n. 14.6.A.1.236
kernel ver. 3.4.0-perf-gd26777b-00851-ga8b7b55 19 november 2015
It all happened a month ago, after an update, the phone battery registered low and the device reboted, and for the first time in the phone history, I saw, at boot, the "app optimization" dialogue, that kept chewing at what battery life was left.
So, I replaced the battery;
at first start, all seemed OK till I hit an app (whatsapp I think) and the phone displaied the low battery warning and went down.
Same, after a full recharge, when pressing the camera hardware button.
Oh, I also had the discrepancy between the charging icon , which reported 100% charge, and after maybe 10min. 50% and, you know the story.
Now, at the very moment I am writing, after a full charge, 24 hours ago, the phone, without the sim and the SD cards, but left on, registers a charge of 93% (only wireless on, to invite some disharge); of course I cannot check the watsapp, but I took some pics, and the phone stays on.
What do you reckon, I am bugged, as android 5.1.1
should I hang on the phone, which, by the way, performs(ed) pretty well, even though marsmallow is not an option, with the 2GB mem. at least in a bog standard state (i.e. not rooted)?
Thanks
A little update: after two more hours, I started using the browser, and after viewing a couple of pages, the phone swiched itself off.
Now, the charging icon, visible, when phone is off, show a 1% charge.
So, the software battery meter, must be well off the mark?
Last addiction: after an hour, the status light is green (phone charged?) and the charge icon, displays a 100% level.
It's your say, now.
I have this problem and battery replace didnt solve anything here too, but I'm on nougat. I hope someone know a solution for this.. But I think It is some kind of hardware problem.
Little update: after recharging, I switched the phone up and let it play some video on youtube;
well, after maybe half an hour, it went down, and as soon as I plugged the charger in, the icon showed 80% charge, which I allready experienced, dismissing it had a fawlty reading, but, with some afterthought , would be in line with the actual battery drainage ( remember that without any activity it stays on indefenetly) and is, as if, some internal mechanism -either hardware or software, is programmed to switch it off at that precise level.
Just a thought, is there somewhere, the level of battery disharge can be set, at our discretion before the device shuts off, say 15%?
I do not seem to find this specific setting, currently.
It is less credible, as time goes by, to think of it as a specific device/brand problem, given the fact that all the major players ware, seems to be affected, and allowing for differences in platforms, the common denominator would appear to be the software itself.
Exact same problem
Some time ago, I replaced my Xperia SP's battery.
The "used, like new" battery I ordered was as bad as the one that was to be replaced, maybe even worse.
I complained, got another-one. This other battery works great.
Remember: There are no "new" batteries out there, just used-ones.
Some are still good, some are dead.
I don't know where replacement batteries that are new should come from... Sony has never sold them as spare parts. I don't know of any company that produces batteries for Sony phones and sells these batteries on the open market.
I only know of third party spare parts for iPhones. Apple has sold only like 20 different models since 2006.
Sony? More like 100.
Producing third party spare parts just isn't profitable in this case. That's the reason why there aren't any.
Any seller who claims to offer "new" batteries lies. At least if he didn't take them from some never used devices.
I'd be HAPPY to be proven wrong because I also need a new battery for my Z1.
Besides, it's no wonder all our phones' batteries die at the same time. They are all the same age and have had more or less the same amount of charging cycles.
Also, it's no wonder they all die the same way (suddenly empty).
They all (more or less) came out of the same factory.
It's like with cars, same model, same problems.
A Peugeot 206 always has problems with the Zylinderkopfdichtung (don't know the English word, the rubber thingy in the motor that keeps water from mixing with oil), some stuff with the wheels or the exhaust flies off because of rust... for the third time in 5 years...
Kaffeetrinker said:
Some time ago, I replaced my Xperia SP's battery.
The "used, like new" battery I ordered was as bad as the one that was to be replaced, maybe even worse.
Remember: There are no "new" batteries out there, just used-ones.
Some are still good, some are dead.
Click to expand...
Click to collapse
Your allegations, are worth investigating.
[solved]
Very important updates.
There seems to be an "xperia battery bug" which kicks in at every battery change.
After having done all the calibration stuff, I re-opened the phone and took the battery connector off, while the phone was on.
Then, did the same, with the phone off.
After three or four days in which the phone did not seem able to start, (rebooted at the first stages of switching on) the phone magically booted up with, and what's more important there was no dicrepancy, between the battery charge level, shown when you plug in the charger, with phone switched off, and the charge level presented by the software, once the phone is on.
So, do not give up your still worth device!
Only thing I noticed now, is a sligtly faster battery consumption, even in stamina mode;
could it be related with the post above?
Maybe a new custom ROM could fix the problem, now that the phone seems stable.
Similar problem.
Phone shuts down when 2 to 3 apps are working simultaneously. It first heats up and then suddenly dies.
Secondly, it sometimes dies on 60% and other days it can work till 1% too. Sometimes after a reboot, it shows the battery percentage abnormally.
I love this phone so i m not planning to throw it away. On the other hand, i cannot find an original battery in the market.
Just chuck a suitable battery in and do the procedure I described.
My battery is not original either, so no problem.
As far as the battery consumption, it seems to be better now, after a week of use.

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