Shipment Delay - Nexus 7 General

Just got my first email regarding the status of shipping my nexus 7 seems if your ordered before the 11th you'll be getting it this week with over night shipping. Anything after the 11th will be next week with over night shipping.
Link sent by Google:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319
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Sent from my HTC Sensation 4G using xda premium
- running stock sensation w/ sense 3.6

Funny, I just got the exact same email. At least their going to over night them. Guess we will get it soon.

Same email for me. I should have mine by Friday.
Sent from my HTC Sensation using xda app-developers app

Same here and I ordered on july sixth so I guess I'm going to be seeing my nexus 7 very soon
Sent from my EVO using xda app-developers app

Nothing for me yet
Ordered July 4th
Canada
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Same here ordered on Saturday so pretty thrilled about getting bumped up to overnight. Honestly for people who ordered earlier than I did a free case would be a nice move.
Sent from my SPH-D710 using xda app-developers app

Mine arrived and I ordered on Fri
Sent from my Galaxy Nexus

thakilleffect said:
Mine arrived and I ordered on Fri
Sent from my Galaxy Nexus
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8gb or 16gb?
I ordered 16gb on 7/7. Got the same email tonight.
---------- Post added at 06:27 PM ---------- Previous post was at 06:21 PM ----------
Oh, and here is to hope that I actually get it. I noticed after I ordered that the shipping address was different than my billing address but only the city / zip were different. When i first moved in to our home and up to a couple years ago our postal address was one city / zip (we live in the county outside of any city limits). and then a couple years ago the postal service changed us to a different city / zip. One that is technically closer. I immediately contacted google via email and told them of the problem. Street is right, city / zip is wrong. Well, they can't change it. Even though it hasn't shipped yet, and this is what the guy actually said.
Hey Will,
Are you going to be able to retrieve the package from that address. because we can't change the shipping address on that order so we would have to stop the shipment on it.
Regards,
XXXXXX
The Google Play Team
Uh, what part of that address doesn't exist because that street address is NOT in that City / Zip did he not understand?
Sigh, I can only hope UPS is smart enough. Of course I could walk in to staples 5 miles away and buy one tonight if I wanted. With no shipping.

Ordered before July 11th and got this email a moment ago.
Hello,
We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. Your tablet will ship in 1-2 weeks.
If you’d like more detailed information on device shipments, please reference our online Help Center at http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319.
Thanks for your patience. Your Nexus 7 will be on its way soon.
The Google Play Team
© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043
Click to expand...
Click to collapse

i'm so pissed, i got the same email. why the hell they delay my shipping???
i ordered on june 28 man. i'd already pissed that my friend got it form staple without any dam shipping price.
and i tried to call them and they totally shout me out. totally bull****

FML
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Sent an angry email demanding compensation for this screw up. Will keep following up each day. I'm not going to just let this slide.

Bought one locally. I'm not touching the Play Store for devices again from Canada. Its unacceptable.
Sent from my Nexus 7 using xda app-developers app

ijeff said:
Bought one locally. I'm not touching the Play Store for devices again from Canada. Its unacceptable.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Ended up snagging the last pre-order off Best Buy Canada online with free shipping and currently on the phone with a rep to cancel my Play pre-order. I'm never ordering hardware from Google ever again unless I'm in the US.

8gb unfortunately hopefully I don't regret not getting 16 gb
Sent from my Galaxy Nexus

Related

OK, So It shipped from Adorama! (No Nans)

Sorry if this should be in another thread but I think it is important to know as some people may have done what I did...
So I ordered through the Play store when the Nexus first went up on the 27th and I got the 8Gb. At this point, I still have received no communication or final charge from Google. So that sucks!
Anyway, today I saw the Verge post about Adorama getting stock so I figured I take a flyer and place an order for a 16Gb (which is probably better to have than just the 8Gb) and choose overnight shipping - which was like $27 but there was no tax because Adorama is an NY Co and I am in PA. I emailed them to ask if there was any chance it would ship today and I would get it tomorrow, but I never received a reply from their customer service.
I did, however, receive an email that (I think) they sent to everyone who ordered online saying that the Nexus 7 was backordered for 10-14 days and I could cancel, or wait and not be charged until it shipped etc. Well I paid via Google checkout and I was charged immediately after the order and the charge was never removed.
So I figured I would give until tomorrow to see if I hear back from them, so I haven't cancelled the order.
So finally a few moments ago I went to the Adorama site to check on my order status and to my surprise it has SHIPPED! They attached a tracking number and the package is already in route in NJ and should be hear by tomorrow at 10:30AM!!!
What is weird is that I have received no email from Adorama with the tracking info nor has my google checkout (wallet) been updated with the tracking info - it still says "order not shipped."
The moral of the story: If you ordered from Adorama check your order on their website ASAP. And it is every possible that Google Play orders may be shipped already but the Google Wallet info has not been updated.
I won't be on here for long so I cannot answer many questions or post Screenies, but Good Luck and Good Night! :fingers-crossed:
ok
Good luck!
one more thing...
and now I have received and email confirmation from Adorama and by Google Checkout has been updated with the tracking. So it is all going smoothly.... as of now.
Same thing here says it shipped. I will have it by 10:30 am tomorrow....
I did get the back ordered email earlier.
Sent from my Galaxy Nexus using Tapatalk 2
klaus9000 said:
Same thing here says it shipped. I will have it by 10:30 am tomorrow....
I did get the back ordered email earlier.
Sent from my Galaxy Nexus using Tapatalk 2
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Nice! I was really surprised and now I'm excited
Sent from my SGH-T999 using xda app-developers app
1.6 lbs it says.
I was also super surprised after hearing it was back ordered. I order my camera equipment from amorama so I am glad they didn't give me a reason to shop elsewhere...
Sent from my Galaxy Nexus using Tapatalk 2
If i had a dollar for every time i read "sorry if this should be in another thread" in the past 72 hours, i'd have like $27.00
crap. I wish I did overnight shipping. placed my order today and tracking says it's at NJ too! that's amazing. only thing is that I did standard shipping and I'm out of town sunday... agh!!
Please post back if you get the $25 credit and the movies/magazines/etc.
i Order by adorama 1 day ago and i dont have nothing stuts on the site why?
Picture of the order status or GTFO
Sent from my SAMSUNG-SGH-I747 using xda premium
zizo79 said:
Picture of the order status or GTFO
Sent from my SAMSUNG-SGH-I747 using xda premium
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wheres the shipping description?
AtropineNa said:
wheres the shipping description?
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I delete them
Outrager said:
Please post back if you get the $25 credit and the movies/magazines/etc.
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Click to collapse
All Nexus 7 tabs will get the $25 credit no matter where you get it, but ONLY the first gmail account that logs into will get the credit.
WinDroidGuy said:
All Nexus 7 tabs will get the $25 credit no matter where you get it, but ONLY the first gmail account that logs into will get the credit.
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The question is, how long will this promo last? Google stated (or so I thought) "limited time only"
morell2 said:
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why is dont have status?
I'm very tempted to cancel my order and get this right now. I have to play an extra $25 for tax cause google is located in california on top of the unexpected 50$ price jump to for the 16gb and I still haven't recieved anything from them eventhough i ordered on the 27th.

Pre-order through Sam's Club - Don't!

If you pre-order from Sam's Club and then find/buy the Nexus 7 somewhere else, Sam's won't cancel your order!
Their "policy" is that you have one hour to cancel your order!
One hour is pretty ridiculous, if you ask me. I talked to a Sales Rep. who wouldn't do anything about my order but quote me their cancelation policy. I pre-ordered on 12 Jul with shipping to take place between 20 and 24 July. They probably don't have any in stock but they still won't cancel an order. They also put a hold on the funds with my bank!
Looks like I'll just have to refuse the delivery if they go that far!
Last time I'll ever order something through Sam's Club!
Sent from my Nexus 7 using Tapatalk 2
Still sounds much better than preordering from Google Play. No updates. No shipping confirmations. No cancellations other than perhaps refusing the delivery. So yeah, never again.
kingtz said:
Still sounds much better than preordering from Google Play. No updates. No shipping confirmations. No cancellations other than perhaps refusing the delivery. So yeah, never again.
Click to expand...
Click to collapse
I preordered on the 28th and managed to cancel my order on the 10th july by sending an email request, then an order status request
This is no different than the Google Play policy.
I realized I accidently ordered the 8Gb model. Called 90 minutes afterwards and they said they couldn't cancel the order since it was over an hour. Even though I was on hold for at least 45 minutes.... I'd have to refuse shipping once it got to my house. So I have two of them coming tomorrow. One of them I have to send back then wait a few weeks for the money.
Are they out of them now? I got mine Friday from Sams Club and they had like 14?
Sent from my KRAKD Nexus 7 using xda app-developers app
Clienterror said:
Are they out of them now? I got mine Friday from Sams Club and they had like 14?
Sent from my KRAKD Nexus 7 using xda app-developers app
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Click to collapse
Ikr my Sams had 5
Sent from my Nexus 7 using xda premium
I purchased three from Google but decided to pick three up from Sam's club and one out of the three has all kinds of problem,The screen has yellow bleeding, Dead pixels,The left side of the glass is really loose & the screen flickers really bad but the other two devics are fine. If you decide to go the Sam's club route I would check it out well. Sam's club has a good exchange and return policy so at least that's good and a 1/3 chance you'll get a defective unit are decent odds
Sent from my Nexus 7 using xda premium
Just picked up mine from sams club, no pre order or anything. Had to go through some hoops to get a one day pass however.
Sent from my Nexus 7 using Tapatalk 2
xopher.hunter said:
Just picked up mine from sams club, no pre order or anything. Had to go through some hoops to get a one day pass however.
Click to expand...
Click to collapse
Did you have to pay an additional 10% with the one-day non-membership?
mi7chy said:
Did you have to pay an additional 10% with the one-day non-membership?
Click to expand...
Click to collapse
Nope. They didn't even know what a one day pass was lol til I showed them their own website. Got lucky I guess. I did have to pay a 6 dollar ewaste fee for some reason.
I paid 271.97 out the door for the 16gb
Sent from my Photon 4G via Tapatalk 2
Please continue all further discussion in the 'Other places...' sticky
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Called Google Play - Unreal!!!!!

I called Google Play store and after 45 mins on hold I got through. The guy checked my account and told me that everything looks OK on his end and he does not know why my order was not shipped yet. All I ordered was the Nexus 7, so not sure about the hold up. He said "thank you so much for being patient with us, and I understand the frustration but all pre-orders should be shipped out by wednesday this week. Please be patient and you will get a shipping notice." I asked him if he could somehow push my order through so it gets shipped, he said "no sorry, I can not do that on my end". So now it is just a waiting game. PATHETIC!
I also asked him if he has heard anyhting about pre-order customers getting some sort of a credit for the $20 shipping we paid on our playstore order, he said "that is for the Google upper levels to decide". Very helpful. PATHETIC!!!
City: Vancouver, BC, Canada
Date ordered: July 4th, 2012
Shipping: Nada
Arrival: Nada
Have not heard a thing from google since my order was put through.
Good luck to all of us waiting.
It's all caps level "pathetic" that a helldesk phone jokey isn't able to push your order past all the others that are backed up too? Seriously?
Thank you for creating you're own thread for a story we've read over and over. Hopefully things work out for you after Wednesday..seeing how many people have yet to get their pre-orders shipped and most won't recieve it a whole day before wednesday. But I took the time to read your rant. I'm not mad that you wanted to be heard...
Sent from my SAMSUNG-SGH-I747 using xda premium
i just received the tracking info on my ups account and it will be deliver tom July 17 from 9am to 7pm or early.. preordered June29th
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Can we get a mod to close this useless thread ur taking up valuable Forum real estate with this non sense just post it in to the PS thread not make ur own start complaining with everyone else we are all in the same boat
Shout it out your window, instead of posting it on the forum and wasting other people's time.
Nothing ridiculous at all. It shpped mid-july like they said. And you agreed to paying shipping. If you're that upset cancel your order and wait longer.
Sent from my SPH-D710 using xda app-developers app
Great first post, OP. You'll do just fine here.
*facepalm*
Ha ha that is precisely what I was thinking.
Sent from my Galaxy Nexus using xda app-developers app
n7n7 said:
I called Google Play store and after 45 mins on hold I got through. The guy checked my account and told me that everything looks OK on his end and he does not know why my order was not shipped yet. All I ordered was the Nexus 7, so not sure about the hold up. He said "thank you so much for being patient with us, and I understand the frustration but all pre-orders should be shipped out by wednesday this week. Please be patient and you will get a shipping notice." I asked him if he could somehow push my order through so it gets shipped, he said "no sorry, I can not do that on my end". So now it is just a waiting game. PATHETIC!
I also asked him if he has heard anyhting about pre-order customers getting some sort of a credit for the $20 shipping we paid on our playstore order, he said "that is for the Google upper levels to decide". Very helpful. PATHETIC!!!
City: Vancouver, BC, Canada
Date ordered: July 4th, 2012
Shipping: Nada
Arrival: Nada
Have not heard a thing from google since my order was put through.
Good luck to all of us waiting.
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Cool Story, Bro.
Should have preordered earlier, mine is shipped today preordered on the 28th. Be here tomm
Sent from my Galaxy Nexus using Tapatalk 2
I just went to the store Saturday and picked mine up $279 out the door. The universe has a strange way of giving back what you give it.
Sent from my Nexus 7 using xda app-developers app
There is a sticky for discussing Play Store orders
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Pre-Order Now From Handtec UK !!

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Now You can Pre order Nexus 4 Now From Handtec
Go to Page Click Down
LG/Google Nexus 4 (16GB, SIM Free/Unlocked) £334.80
[URL="http://www.handtec.co.uk/product.php/8173/lg-google-nexus-4--8gb--sim-free-unlocked-"]LG/Google Nexus 4 (8GB, SIM Free/Unlocked) £286.80
[/URL]​
Pfft not for that price...Id rather wait 15 hours
334 though ... can prob get it Google play store for 290 including PNP
Sent from my Nexus S using Tapatalk 2
Not for that price
Sent from my GT-I9300 using Tapatalk 2
Good damn I want this badly now ... soon to leave my nexus s!
Sent from my Nexus S using Tapatalk 2
I dont know what made them think that ppl will buy at that price when its much much cheaper in Google store ufff..
Sent from my LT26i using xda app-developers app
No mention of when they may have stock either. I'll wait and get it from the Play store thanks.
Yea i think if you live in a country with access to Play store go with it ^_^ and if you live in a country where u cant get it from there you have to go with handtec or clove i think
Actually, considering the price that will be in Belgium, ordering from this website is not that expensive.
Luckly for me, a French friend will order it for me
I beleive this is targeted at people in European countries without the Playstore. Handtec arent new to gray imports, they sold me an Asian/Middle Eastern TyTN II about 4 years ago.
Sent from my HTC Vision using xda app-developers app
As mentioned this is more for those who can't get it via Play Store, and anyone outside of the EU can benefit by getting it VAT free.
Just spoke on line chat to Handtec....
Mark says:
Hi, You have the LG/Google Nexus 4 (16GB, SIM Free/Unlocked) listed as available shortly, can you give me a timeline as to exactly what 'shortly' means?
Naomi says:
We are awaiting full confirmation of dates etc from our suppliers, we should have more info later this week
Naomi says:
this will be placed on the web page as soon as we have the information
Mark says:
ok, I know that it's going to be available on google play from the 13, are you likely to have them soon after that?
Naomi says:
we certainly hope to, but currently have no confirmation. I understand Google Play will begin taking orders tomorrow, but they may not ship immediately
Yes, last week they told me they would start shipping the devices in the end of November.
EDIT: I just talked to them once again and this time they told me that the phone most likely will be available for purchase next week. I might actually order it there as it's the cheapest option I could find. (living an EU country with no Play store).
Another option would be to use Forward2me's personal shopper feature and get it shipped from there but it would cost the same as just ordering from Handtec (350 UK pounds)
Sent from my Galaxy S2 using Tapatalk
Massively overpriced. Play Store is the only way to go if you have any common sense.
supercakefish said:
Massively overpriced. Play Store is the only way to go if you have any common sense.
Click to expand...
Click to collapse
Not everyone has the play store available to them.
Sent from my Nexus 7 using Tapatalk 2
I placed my order, how long do you think it'll take for them to send it here?
ffs, thinking about ordering it from handtec to denmark, does any1 know any possible problems with that? i saw some ppl complaining about their services :/
You can't now. They closed pre-orders. Only problem I encountered was the fact that shipping address had to be the same as the address and information on the card. Make sure that fits and you'll be fine.
Fuuc, im getting crazy over here, they said 2 weeks ago that last week they would supposedly get a confirmation date from their supplier/LG.
But im waiting, and no date yet..
Starting to loose my mind.
Hopefully sooon. Or i might consider a suicide. Im joking.

T-Mobile note 5 order/shipping

Went ahead and ordered mines. White 32gb. This morning 10:30am. Waiting on tracking info.
Sent from my X9006 using XDA Free mobile app
I'm on Jump On Demand so I need to wait until Friday to get mine in store. Hopefully by the time I'm off work they will still have 64gb available in black
I ordered at around 9am eastern with overnight shipping and it says I'm getting it next Wednesday. I hope that's not right.
Just got tracking info. Hope to see it tomorrow!
Sent from my X9006 using XDA Free mobile app
Nevermind I am now getting it tomorrow.
Also getting mine tomorrow. I didn't go to bed last night thinking I would have it by wednesday. The fine print for the Netflix offer says you have to get the phone between 8/21 and
9/30....I hope that is a little flexible since the CEO kicked things off early.
Sent from my SM-N910T using XDA Free mobile app
How do we claim that deal by the way? I did the whole preregister thing last week.
Ordered mine this morning says shipping date is 12/23/2015....
Ordered previous phones online at launch... Just waiting on tracking. Got overnight as well. 64gb White.
The netflix deal is a code. It should be in the box.
Sent from my A0001 using Tapatalk
The netflix deal is a code. It should be in the box
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I hope so. My phone is now sitting there waiting for me on my porch (its around a corner that only my neighbor can see so I'm not too worried). I may have to stop by the house during lunch.
Bigsam411 said:
How do we claim that deal by the way? I did the whole preregister thing last week.
Click to expand...
Click to collapse
Check your email, I got a confirmation email with instructions on how to claim your code.
chunology said:
Check your email, I got a confirmation email with instructions on how to claim your code.
Click to expand...
Click to collapse
So I initially registered to get the deal and get notified when the phone was available for order. The phone was available to order early so I hastily ordered from t-mobile.com. I now have the phone but no email about the deal.
I ordered a 64gb yesterday morning and got it today.
Sent from my SM-N910T using XDA Free mobile app
scoobrel said:
I ordered a 64gb yesterday morning and got it today.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
How ya liking it so far? Mine is waiting at UPS, will be getting it soon
How do you place an order of the phone from t mobile website without getting a plan attached? I am not a tmo customer. Any help will be greatly appreciated. Thanks.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Anyone know how or where to buy a T-Moble Note 5 outright.
Bigsam411 said:
So I initially registered to get the deal and get notified when the phone was available for order. The phone was available to order early so I hastily ordered from t-mobile.com. I now have the phone but no email about the deal.
Click to expand...
Click to collapse
Here's a screencap of my email - let me know if this works for you
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Clickable URLs for the lazy:
1) Buy your device.
2) Get your code: http://www.SamsungPromotions.com/T-MobileNetflix
3) Redeem your code: Netflix.com/SpecialOffers
To be doubly sure, I'd go back to the pre-registration site and put your info in again:
https://explore.t-mobile.com/samsung-galaxy-s6-edge-plus-and-galaxy-note-5
chrispyutec said:
Anyone know how or where to buy a T-Moble Note 5 outright.
Click to expand...
Click to collapse
On the phone or in the store.
Bought mine outright though the Sales Department.
Sent from my A0001 using Tapatalk
charlieb620 said:
On the phone or in the store.
Bought mine outright though the Sales Department.
Sent from my A0001 using Tapatalk
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Click to collapse
Do you think TMO will sell it outright or make me get service for the 48 days or whatever it is? Looking to carrier unlock it too,
DrexelDragon said:
How ya liking it so far? Mine is waiting at UPS, will be getting it soon
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Click to collapse
So far, i really like it. The build quality is great and its really fast. I just wish i could have gotten tge 128gb version. After i transfered all my music and stuff i only have about 10gb left.
Sent from my SM-N910T using XDA Free mobile app
No tracking yet and I ordered today at 9:12am est.
UPDATE:
Was just told my order won't ship till the 21st now. It's on backorder now.
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