So I, like many others, had a defective Nexus 7 (creaking sound, a bit of a screen separation). I called staples, and asked for an exchange, which they were happy to provide. They sent up a guy this morning with a new Nexus 7 to replace my old one.
The new one has pretty much the exact same issue as the last one. I'm considering asking to exchange AGAIN, or possibly just living with the glass separation issue.
Do any of you know if Staples will exchange/replace more than once? Also, how many of you ordered from Staples and actually received a perfect device (no creaking / glass issue)?
Thanks.
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
wiithepeng said:
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thing about Staples is that I ordered mine online, so I call online for the support. I already opened up both this one and my last one, still no real fix.
Don't know if I should chance another replacement either, I might risk lightbleed/dead pixels (which I don't have now). What to do...
I would have no qualms about exchanging the tablet as many times as it takes to get what I paid for. It's a reasonable expectation to get one free of flaws.
Why open a new device and try to fix something that should be handled by the manufacturer?
Sent from my EVO using Tapatalk 2
I ordered mine from Staples online. Nothing was wrong with it.
JohnSypin said:
I ordered mine from Staples online. Nothing was wrong with it.
Click to expand...
Click to collapse
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
If I were you, I'd just ask for a full refund. Wait until your local stores to stock and buy in person (after checking the quality).
Just got mine replaced at staples. You have 14 days with each product to return it. Either they'll ship a new one or you can return in store.
I went to the store and opened it there to test it.
Sent from my LG-P999 using xda app-developers app
MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
Click to expand...
Click to collapse
I live in Pennsylvania its been around 85 to low 90s.
MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
Click to expand...
Click to collapse
My tablet was delivered from staples yesterday in that heat wave we had here in NJ. I opened it right away and had no issues right out of the box. Everything is perfect.
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
Are you talking about the Play Store credit? I thought that Google detects the google accounts logged in through all Nexus 7, and apply the $25 credit to the account. That way, they don't care where you got your N7 from.
Yes, the Play Store credit. I followed the directions explicitly to get the credit to no avail. I even did a factory rest and entered a different credit card still to avail.
janedoesmith said:
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
Click to expand...
Click to collapse
I didn't get the credit when setting it up and seen nothing about it when I finished setting it up but I did get it later in the play store when I went to buy a app it had something like add your credit card to Google wallet and get 25$ play credit. After I added the card it gave the option to use the credit.
I also tried it at the Play store checkout. It gave me that option to add a credit card and get the $25 credit. I added another different credit card but, again, no credit.
Sounds like a lot of people have had virtually perfect tablets from Staples, in the NJ/PA area. I just called again, they'll be picking up my tablet on Friday and sending a new one on Monday. if THAT one has issues... I may just take it to the local staples to refund or to open a box / find one that isn't broken.
Online staples orders can be returned via stores right?
I called the Staples in my area and they said I could return it to their store. Did you get the $25 Play Store Credit??
I work at staples in audobon, new jersey. I'd like to say that we will continue to replace your device until you receive one that is what you had ordered.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I guess I was lucky, I ordered from the Play Store and I got one in very good shape. The left side of the screen is ever so slightly raised, but it's so minor that it's not worth the trouble. It has no effect on my tablet, so I don't care.
Ordered from staples, got my credit.
Sent from my LG-P999 using xda app-developers app
Related
Sorry mods about the thread that could go in another thread. But people should see this deal before it is gone. After that feel free to merge it with any thread you feel it needs to go to.
OKAY EVERYONE! READ
Just got this deal too amazing to pass up!
Go to:
http://www.jr.com/order/basket.jsp?...Hash=0a2ace30df7d42028f38788bbc64e14d7ffee550
There will be a 16GB Nexus 7 in your cart with free shipping!
Don't forget to add the July4 promo code for $15 off!!!
Now the Tablet will cost you a total of $234 (unless you live in NY, the tax NY sorry)
Also, the free shipping uses UPS to ship to your USPS post office, THEN Usps delivers to your door. It happens all the time buying from amazon. Just sucks if your mailbox is too small. Then USPS will leave you a slip to go pick it up.
So the shipping may be slow, but you can upgrade to 2 day or 1 day for a much better shipping rate than google was offering!
I was going to pre-order from gamestop today, GLAD I WAITED!
OH! Also note: They will only ship to paypal confirmed addresses, so if your address isn't confirmed, you will have to pay with a credit card and manually type your Shipping info.
ALSO: If you use a MASTERCARD credit card (not debit) They will not charge you until it ships. So A) no balance as of yet, and B) when you are charged you know they shipped.
Do this now! Because they already took the Nexus 7 off their main page! Only a matter of time before they fix this link too!
Not sure when it is shipping, because I never saw the actual listing, but for this price, I could wait a week or two.
Happy hunting!
Oh and act now, because this deal could be gone in minutes or hours.
Censura_Umbra said:
Error 500--Internal Server Error
Click to expand...
Click to collapse
Aaaand it's gone.
Go to member found deals section, active link there I bought two earlier.
Sent from my SAMSUNG-SGH-I727 using xda premium
Jiggavolt said:
Aaaand it's gone.
Click to expand...
Click to collapse
Still there, I fixed the link in the OP. go go go! lol
It's tempting. This would be cheaper than the 8GB model in the Google store. Gave OP a thanks even though I'm not the pre-ordering type. If discount is available from one vendor, it'll be available from another down the road. We appreciate tech toys, but they can only depreciate.
A bit skeptical about this given that the actual item is not currently listed on the site.
I pulled the trigger... worse case they cancel it, I've ordered from J&R before (my laptop) and didnt have any issues with them
ganna see if i can get another 5% out of it via shop discover on my CC
i ordered one prob will get canceled oh well
e.mote said:
It's tempting. This would be cheaper than the 8GB model in the Google store. Gave OP a thanks even though I'm not the pre-ordering type. If discount is available from one vendor, it'll be available from another down the road. We appreciate tech toys, but they can only depreciate.
Click to expand...
Click to collapse
Well this is probably not going to drop lower than this until used/ refurbs come out.
Google is already losing money on these tablets so there isn't much leeway in price. The only reason it is cheap through this site is because the site always offers free shipping. And the coupon code is site wide, so it was a fluke it was useable for the tablet (also probably why they took the Nexus 7 off their site, so they can wait for the coupon deal to end.
Nexcellent said:
A bit skeptical about this given that the actual item is not currently listed on the site.
Click to expand...
Click to collapse
As someone else said, worse that can happen is they cancel on you. And if you use a Mastercard credit card, they won't charge you until they ship. So if they cancel on you, your money was never tied up anyway. Sounds like a win to me and no losses in sight.
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
morell2 said:
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Wasn't aware they shipped to Israel.
Not sure when it will ship. Because they took the listing down. But it should hopefully ship mid July (when Google ships) or end of July (when Gamestop ships them) Either way, I am willing to wait in order to save over $40.
Censura_Umbra said:
Well this is probably not going to drop lower than this until used/ refurbs come out.
Google is already losing money on these tablets so there isn't much leeway in price. The only reason it is cheap through this site is because the site always offers free shipping. And the coupon code is site wide, so it was a fluke it was useable for the tablet (also probably why they took the Nexus 7 off their site, so they can wait for the coupon deal to end.
As someone else said, worse that can happen is they cancel on you. And if you use a Mastercard credit card, they won't charge you until they ship. So if they cancel on you, your money was never tied up anyway. Sounds like a win to me and no losses in sight.
Click to expand...
Click to collapse
yea but ALOT of people dont have mastercard credit cards
manbearpig said:
yea but ALOT of people dont have mastercard credit cards
Click to expand...
Click to collapse
Well that was just a suggestion, if you don't have a mastercard then you just have to pull the pre-order trigger and hope for the best.
Btw, nice to see the famous MBP is getting a Nexus 7.
Censura_Umbra said:
Well that was just a suggestion, if you don't have a mastercard then you just have to pull the pre-order trigger and hope for the best.
Btw, nice to see the famous MBP is getting a Nexus 7.
Click to expand...
Click to collapse
I ordered during the keynote but why not save 50$. I'll be damned if I cancel my Google order though. I'll call Jr tomorrow to make sure.
Sent from my MB860 using XDA
manbearpig said:
I ordered during the keynote but why not save 50$. I'll be damned if I cancel my Google order though. I'll call Jr tomorrow to make sure.
Sent from my MB860 using XDA
Click to expand...
Click to collapse
Yeah, most people are keeping their Play pre-order just in case.
Please let us know the result of the conversation in thread.
morell2 said:
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I don't think it ships to Israel, but u can use mustop or ushops services to get US address and they will ship to Israel.
seems like jr took down nexus 7 and the link doesn't work anymore
edit: nvm link works.. my bad
edit: just ordered one. Did notice one thing. It never specifically specified it was the 16 gb version ? I know the price kinda implied that but i couldn't really find the actual "proof" if you will.
jkap310 said:
seems like jr took down nexus 7 and the link doesn't work anymore
edit: nvm link works.. my bad
edit: just ordered one. Did notice one thing. It never specifically specified it was the 16 gb version ? I know the price kinda implied that but i couldn't really find the actual "proof" if you will.
Click to expand...
Click to collapse
You are right....
The Item ID does have a 16 at the end, but no proof. I'm going on the OP of the thread that provided this link they said the original description (when it was up) was for a 16gb.
So I'm sure it is a 16gb, but if they run out maybe they will send 8gb and say, well we never said.
Anyway, I don't think it is a problem. If they send me 8gb I will just return it
Censura_Umbra said:
You are right....
The Item ID does have a 16 at the end, but no proof. I'm going on the OP of the thread that provided this link they said the original description (when it was up) was for a 16gb.
So I'm sure it is a 16gb, but if they run out maybe they will send 8gb and say, well we never said.
Anyway, I don't think it is a problem. If they send me 8gb I will just return it
Click to expand...
Click to collapse
It's definetly the 16gb model. I Googled the model number the J&R listed for the Nexus, ASU NEXUS7/1B16, and found the same model number, and pre-sales online at B&H Photo, Frys and Adorama. All three online vendors listed the model number as 16gb. B&H's pre-sale price is $249.00 and the other two vendors are charging 99 cents more for their pre-sales.
I hope this puts some minds at ease.
lol @ $21 NY tax.
Can't wait to move. What a joke.
Just thought I tell you that I cancelled my order for the 8 gig model post two days after I ordered it but then yesterday received an email stating that the thing was on its way over to me and arrived this morning???
Idk. Contact google again?
Sent from my Nexus 7 using xda premium
If you have not been charged then woo hoo
Jordanooo said:
If you have not been charged then woo hoo
Click to expand...
Click to collapse
+1 free Nexus 7? Unless Google storms your house...
Sent from my i777 using xda app-developers app
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Let us know if you still got charged!
I tried to cancel my order but Google rep told me it had to be done within 60 minutes. It was nor really an issue because after I had bought a 16gig N7 at Sam's (saving about $20) the monet was not there for them to charge my account.
I called my bank and they told me there would be no nsf fee. No problems as far as I am concerned.
Google should fulfill pre-orders before sending them to retail outlets
Cen5
Sent from my Transformer TF101 using Tapatalk 2
If its free and you're not charged, why haven't you deleted this post yet??
skynoir said:
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Click to expand...
Click to collapse
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
I didn't think they're was a cancel online, I did mine by having them call me, and even the first rep didn't do that right.
Eventually I called back and a different rep said my request to cancel never happened even though the first rep days before said he did it.
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Sent from my PC36100 using Tapatalk 2
WhiteiceDMSTech said:
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Click to expand...
Click to collapse
In that case you have a good set of history to now request they come at their expense and pick it up and return your money (if charged).
It would be nicer if the delays were not 60 minutes ha as a result of the level of borkedness of this release! Good luck.
If it says it was cancelled, you will probably get a knock on the door from a UPS guy saying that you have a shipping request. You can either a) say no, keep the tablet, get charged or b) give it to him, wait 2 weeks, get a refund from google)
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
TahrirSquare said:
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
Click to expand...
Click to collapse
Why sell it? You would get less than you paid for it. Return it
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
No way he can get less than what he paid for it, they're all selling for a profit now. plus he might get his money faster since google refund will take a couple of weeks. However if he doesn't sell it he's stuck with it.
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
you can sell it for any price you want
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
Thanks for the reply
I contacted google last night and they said that they would send a email regarding shipping however, this has still not arrived. I then proceeded to put a complaint against google for ignoring my request for cancellation of the goods.
I bought this tablet in the UK so regarding googles policy it really does not matter if they stated "no Cancellations" as this wanders into the realms of "goods law" and statutory rights of the buyer.
I have told a friend at work that I have one for sale or return she stated that she wanted it at the cost £170. Shame, though it would have been nice to make enough extra on top for a cheeky pint!
Also forgot to mention I have already purchased the 16 gig variant through HMV at 190 quid. Also TESCO are selling these at 190 with the order number/discount voucher thing of TDX-KPHM if anyone else is interested.
If this is UK and you were charged, send it back under DSR within 7 days and they must refund you.
Daern
Sent from my Galaxy Nexus using Tapatalk 2
As i am looking online for a 16 gb n7, i found a walmart that is says in stock online. The interesting part is that when i called the store, they said that they are not carrying that product. Should i still try to go pick it up or not. I am really confused right now.
lovenokia said:
As i am looking online for a 16 gb n7, i found a walmart that is says in stock online. The interesting part is that when i called the store, they said that they are not carrying that product. Should i still try to go pick it up or not. I am really confused right now.
Click to expand...
Click to collapse
forget Wal-mart. Staples has them, Radio Shack has them and the Google Store has them now as well.
you should give them the item number, most csr's have no clue
Agreed, buy it anywhere else but wal-mart....plz
Sent from my LG-P999 using xda premium
My local staples didn't have any but the Walmart right next door had 3 16gb in the cage.
Forgot to mention that it was today that I got one.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
You have to educate the CSR's of new items at Walmart. They told me today that they don't have nor do they plan on carrying it. Then they opened the stock cabinet and I pointed at it. They didn't have a display up.
I got mine last night at Walmart and there is one box only in the cage so I went to grab it right away and go home happy.
Sent from my Nexus 7 using Tapatalk 2
I just saw 6 nexus 7's at the Walmart near Portland, Oregon. They had zero on display but they were sitting in a glass case near other tablets.
mistarose said:
I just saw 6 nexus 7's at the Walmart near Portland, Oregon. They had zero on display but they were sitting in a glass case near other tablets.
Click to expand...
Click to collapse
i got mine yesterday from WM.
I just bought mine from Walmart, they had 5 more boxes in Noblesville Indiana. I tryed buying them from staples but they ran out, and GameStop for some reason won't sell me theirs, said it was for preorder only. I'm really happy with mine right now, no flaws that I can tell.
Sent from my Nexus 7 using xda premium
staples, gamestop, office depot, but only wallmart, looks like i will just get from the play store.
I just got mine from walmart. I would rather not pay the shipping if I didn't have to, and no other stores had them in stock I called every brick and mortar within 50 miles. Birmingham, Alabama by the way.
Sent from my HTC One X using xda app-developers app
tehSecret said:
Agreed, buy it anywhere else but wal-mart....plz
Click to expand...
Click to collapse
Funny thing about Wal-Mart, they will take back anything, no questions asked, within a year.
Funny story about the funny thing above, Okla. State Univ. recruited a bunch of European women to play on their women's soccer team a few years ago. They all went to Wal-Mart and bought everything that they needed to furnish an entire apartment. When the season and semester was over, the returned everything down to the last spatula, for cash, and flew home.
I hate Wal-Mart with a white-hot passion, but when you need something at 3am, being able to go buy it at the near by Super Center is... grudgingly... pretty cool.
Wal-Mart is about the easiest place ever to return stuff. I wouldn't hesitate at all to buying one from there.
Evo_Shift said:
Wal-Mart is about the easiest place ever to return stuff. I wouldn't hesitate at all to buying one from there.
Click to expand...
Click to collapse
I don't mind Walmart either. Best return policy on the planet. Ghetto as **** though.
Perfect Nexus 7 Finally!!!!
I just bought mine from walmart When I went in they didn't have any out for sale but the website said they had them in stock so I asked the sales guy and he said they had them in the back. After buying one from google play and having severe light bleed it was nice to finally see what a perfect nexus 7 looks like. It looks great no light bleed, no dead pixels, no bad wifi and touch is responsive and colors don't look washed out, feels solid. I also got their 2 year protection for $20.00 it covers anything. So anyone with doubts about walmart might wanna give them a try.
---------- Post added at 08:08 PM ---------- Previous post was at 08:04 PM ----------
LOL I second the Ghetto as **** though.
Evo_Shift said:
Wal-Mart is about the easiest place ever to return stuff. I wouldn't hesitate at all to buying one from there.
Click to expand...
Click to collapse
I agree, no questions ever asked and no hassle returns make Walmart a no brainer.
Sent from my Nexus 7 using XDA Premium HD app
NEEDED: Intel courtesy of someone who works for Wal-Mart.
The inventory information on the Wal-Mart.com that is accessible to the public runs two weeks behind. If you check today for Wal-Mart No.550756186 (the 16gb Nexus 7) it gives you store inventory as of 7/15/2012 (two weeks ago). Searching it for the dozen stores in/near 74105 (Tulsa, OK) shows that all 12 normally carry it, but are out of stock as of 7/15/2012. Well, no****, Sherlock. No Wal-Mart in America had any on 7/15, so this really just tells me that the stores should have it or get some soon. Based on reports in this thread that people are finding them in stock at their local Wal-Mart stores, I went to one here and called five others. None reported having any, but I'm not sure that they made much of an effort to search.
Surely someone who actually worked for Wal-Mart could access inventory info that's much closer to real time (like 24hrs or less). It sure would be nice if someone would tell us what to expect and which Wal-Mart's should have them.
For me, the cost of shipping is typically about the same as sales tax ($16 on the $200 model; $20 on the $250). All things considered, I'd prefer to buy from a local Wal-Mart, have the benefit of no questions asked one year returns and be able to buy a $20 covers nearly everything two year extended warranty. For me, this is preferable to $25 in Google Play credit.
Someone here woks for Wal-Mart, probably. C'mon, help a brother out.
Sent from my DROID RAZR using xda app-developers app
Checked Walmart.com yesterday and found a few Walmart in Omaha, NE that had some. I promptly went and picked one up because everywhere else is out of stock.
Sent from my Nexus 7 using Tapatalk 2
lovenokia said:
As i am looking online for a 16 gb n7, i found a walmart that is says in stock online. The interesting part is that when i called the store, they said that they are not carrying that product. Should i still try to go pick it up or not. I am really confused right now.
Click to expand...
Click to collapse
I just ordered mine on the Walmart.com site and it was ready within a few hours. When I went in to pick it up, they said they still had about 12 more in the back. So it seems there may be some truth behind the Walmart Availability. Although, it wasn't displayed in the electronics department yet. Good Luck!
Just as a heads up, there might be a way for some 16 GB owners to get their $50 dollars refunded to reflect the new price. I bought my 16 GB mid-September from Walmart and like many users was surprised to find that Google would drop the price by $50 dollars only a few weeks later. My N7 was purchased on a credit card (Chase Freedom) that apparently offers a 60 day price protection for up to $250 per claim. I wasn't sure that my credit card offered this until I gave them a call so it would not hurt to check the benefits that your credit card provides.
The claim process isn't too lengthy. Just need to fill out a form that they emailed me, provide a copy of the receipt as well as a copy of Walmart's website reflecting the new price. Kind of like a rebate I guess. Hopefully this can help some others out.
Yeah, I was peeved that I didn't grab my chase freedom. I went with Amex instead. They have a buyers remorse program but I'd still keep this device anyways if they gave me $50 back.
Sent from my Nexus 7 using xda app-developers app
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yes. Money is tight for me right now and $50 is enough that I want it back. It has nothing to do with being cheap.
What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?
CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Not such nice language.. But 50.00 could buy a new blouse. or fill my gas tank (well almost)To go shopping
Price protection is there for just this reason. SERIOUSLY !!!!! Go get some
CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I am simply pointing out one of the perks that some credit cards offer their cardholders. Since I bought the N7 for $250 not long ago and now that the current price is $199, why not get the difference refunded? Only reason I do not have Walmart doing the price match is simply because I am beyond their 15 day return policy. Luckily there are credit cards out there that extend this price protection for you as part of their benefits.
I love the N7 and was content with the 16GB. I have no hard feelings towards Google for driving down the price since it is a competitive market. If there is a way for others to potentially benefit from the perks that their credit cards offer then it never hurts to share that information to those that are unaware.
In the big picture, I don't think $50 dollars is going to worry a big bank anyways. But if it allows someone to get another tank of gas or some groceries for the week, then I simply ask, why not?
CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??
Wilks3y said:
What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?
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I am not certain of the story policies in place for Argos. It never hurts to call the store you got it from and ask if they have a price match guarantee or some kind of similar program. I believe there are some US retail chains that allow you to price match even after purchasing for up to a certain time frame (usually 30 days). Best Buy is an example that I believe has this program but I'm not 100% certain as I haven't shopped there in forever.
If the store don't work out, why not give your credit card (assuming you bought it with a credit card) a call to see if they offer a similar benefit? As I mentioned earlier, I did not know that my credit card offered it until I called to see if they are able to match the new price.
I bought a 16GB model last Wednesday from Office Max. They have a 14 day return policy for electronics so I brought mine in yesterday and simply exchanged it for a new 32GB Nexus 7. No fuss, no muss.
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Aleemz said:
I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??
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Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app
CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app
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If the store you bought the TV from (or credit card company) had a policy of refunding the difference if there is a price drop, and you were within that time period, suley you would have requested the £500 back?
Same principle here, they guy is just highlighting a policy that some people may not be aware of
It's not being cheap... it's managing your money. The reason you can do this is because the price dropped so quickly from release. If you can do it, go for it. $25 play store credit isn't the same as actual money. Sure, I could have $25 of apps.. but I haven't spent anything near that on the play store yet. But gas? oh yes...
I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app
So, since the 8GB model was discontinued, I should be able to get a full refund right? lol
But in all seriousness, I take it this might not apply to the 8GB model, since there's no actual price on it now? Maybe even less of a chance of it being possible if you bought it from Play Store?
CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
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I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.
alkemist80 said:
I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.
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Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
Sent from my Nexus 7 using xda app-developers app
CJHolderUK said:
Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
Sent from my Nexus 7 using xda app-developers app
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I saw the rumors but didn't start to really swirl until after the end of my 14 day return policy. It was the KFHD that got me into this mess, got one from amazon, didn't like it even after root but it wet my appetite to get a new toy
But in the end, it is what it is.
five months is very quickly. Consider that not everyone preordered the nexus 7. And the fact that supply was limited until around august. Plus certain countries didn't even have the device for a while after the US release. Five months is short. Really, Google was just stupid to think 8GB would be enough as a starting point. A 7in tablet that's portable without 3G is supposed to stream things from the cloud? Wat....
CJHolderUK said:
I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app
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How about three weeks? I'm a week past the Walmart 15 day 'return' policy. Had I known the 32 gig was coming out so fast (I was thinking maybe Christmas) I would have waited. Ya...I'm a little pissed...but I'm happy with the 16 gig version.
Posted via my Amiga 3000, EVO 3D , or Nexus 7
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
THEindian said:
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
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Well done Google for looking after previous customers. I am waiting for the white to hit the UK store can't wait. No free bumper currently on the UK store for the black product so I guess the store may see the update next week.
I order another Nexus 4 on the 30th and they just told me the promotion started the 31st of May so I didn't qualify but they said they would look into it. Thanks for the tip though!
Sent from my Nexus 4
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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I'm in the same boat as you, with the same issue and conclusion you came to. Even though I like the phone, this is thievery on google's part. Also it was rather asinine to not be able to just refund the purchase price of the bumper.
About to engage costumer support to see who the victor is, my device arrived on the 31st so I may be able to pull some bs based on that :cyclops:
Also I don't think they should be giving bumper refunds for any reason, as I see it is either you should get a bumper or not and I think we should.
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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Google are not making any profit by selling the nexus 4.
ross231 said:
Google are not making any profit by selling the nexus 4.
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But are they making any more by giving away free bumpers to everyone now? Would they really lose any less by "giving" ones out to people who were unlucky and purchased the phone and bumper separately just days before this promotion?
I feel kind of screwed out of $20 since I just bought the phone a few days ago and they're not offering me any feasible solution.
I purchased it in India in a local shop, Google don't sell N4 via play store in India. It's LG who is selling it, So will I get free bumper ??
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
a12m4nd0 said:
No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
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While I agree to some extent, they need to offer a better solution to those who bought the phone and bumper at the same. My gripe is not with getting the free case but seeing that i bought both i should at least be refunded the price of the bumper. Its was literally a day before the promotion, and they want to charge restocking fees, preposterous. In the end I'm not totally up in arms about it, because both are quality made products, its more of the timing.
Is T-Mobile giving the bumper away too?
THE NEW PHONE BOOKS ARE HERE! THE NEW PHONE BOOKS ARE HERE!
I can't believe people are calling Google greedy when they don't even make profit off the nexus 4
Sent from my Nexus 4 using Tapatalk 2
I've got my nexus today from UK O2 - bumper was included.
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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Edit: wrong forum
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Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
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zackvh said:
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
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C. You are outside of the price match period
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THEindian said:
C. You are outside of the price match period
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Even if I was in the price matching period I wouldn't be complaining. It's only $20 for a bumper case. Go buy one instead of wasting your own and Google's time.
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strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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That's exactly how I'm reading it. Disgraceful to complain about such a third by considering how cheap the Nexus 4 is anyway.
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