Possible way to get $50 refunded for 16 GB owners - Nexus 7 General

Just as a heads up, there might be a way for some 16 GB owners to get their $50 dollars refunded to reflect the new price. I bought my 16 GB mid-September from Walmart and like many users was surprised to find that Google would drop the price by $50 dollars only a few weeks later. My N7 was purchased on a credit card (Chase Freedom) that apparently offers a 60 day price protection for up to $250 per claim. I wasn't sure that my credit card offered this until I gave them a call so it would not hurt to check the benefits that your credit card provides.
The claim process isn't too lengthy. Just need to fill out a form that they emailed me, provide a copy of the receipt as well as a copy of Walmart's website reflecting the new price. Kind of like a rebate I guess. Hopefully this can help some others out.

Yeah, I was peeved that I didn't grab my chase freedom. I went with Amex instead. They have a buyers remorse program but I'd still keep this device anyways if they gave me $50 back.
Sent from my Nexus 7 using xda app-developers app

You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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Yes. Money is tight for me right now and $50 is enough that I want it back. It has nothing to do with being cheap.

What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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Not such nice language.. But 50.00 could buy a new blouse. or fill my gas tank (well almost)To go shopping
Price protection is there for just this reason. SERIOUSLY !!!!! Go get some

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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I am simply pointing out one of the perks that some credit cards offer their cardholders. Since I bought the N7 for $250 not long ago and now that the current price is $199, why not get the difference refunded? Only reason I do not have Walmart doing the price match is simply because I am beyond their 15 day return policy. Luckily there are credit cards out there that extend this price protection for you as part of their benefits.
I love the N7 and was content with the 16GB. I have no hard feelings towards Google for driving down the price since it is a competitive market. If there is a way for others to potentially benefit from the perks that their credit cards offer then it never hurts to share that information to those that are unaware.
In the big picture, I don't think $50 dollars is going to worry a big bank anyways. But if it allows someone to get another tank of gas or some groceries for the week, then I simply ask, why not?

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??

Wilks3y said:
What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?
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I am not certain of the story policies in place for Argos. It never hurts to call the store you got it from and ask if they have a price match guarantee or some kind of similar program. I believe there are some US retail chains that allow you to price match even after purchasing for up to a certain time frame (usually 30 days). Best Buy is an example that I believe has this program but I'm not 100% certain as I haven't shopped there in forever.
If the store don't work out, why not give your credit card (assuming you bought it with a credit card) a call to see if they offer a similar benefit? As I mentioned earlier, I did not know that my credit card offered it until I called to see if they are able to match the new price.

I bought a 16GB model last Wednesday from Office Max. They have a 14 day return policy for electronics so I brought mine in yesterday and simply exchanged it for a new 32GB Nexus 7. No fuss, no muss.

Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Aleemz said:
I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??
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Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app
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If the store you bought the TV from (or credit card company) had a policy of refunding the difference if there is a price drop, and you were within that time period, suley you would have requested the £500 back?
Same principle here, they guy is just highlighting a policy that some people may not be aware of

It's not being cheap... it's managing your money. The reason you can do this is because the price dropped so quickly from release. If you can do it, go for it. $25 play store credit isn't the same as actual money. Sure, I could have $25 of apps.. but I haven't spent anything near that on the play store yet. But gas? oh yes...

I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app

So, since the 8GB model was discontinued, I should be able to get a full refund right? lol
But in all seriousness, I take it this might not apply to the 8GB model, since there's no actual price on it now? Maybe even less of a chance of it being possible if you bought it from Play Store?

CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
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I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.

alkemist80 said:
I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.
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Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
Sent from my Nexus 7 using xda app-developers app
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I saw the rumors but didn't start to really swirl until after the end of my 14 day return policy. It was the KFHD that got me into this mess, got one from amazon, didn't like it even after root but it wet my appetite to get a new toy
But in the end, it is what it is.

five months is very quickly. Consider that not everyone preordered the nexus 7. And the fact that supply was limited until around august. Plus certain countries didn't even have the device for a while after the US release. Five months is short. Really, Google was just stupid to think 8GB would be enough as a starting point. A 7in tablet that's portable without 3G is supposed to stream things from the cloud? Wat....

CJHolderUK said:
I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app
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How about three weeks? I'm a week past the Walmart 15 day 'return' policy. Had I known the 32 gig was coming out so fast (I was thinking maybe Christmas) I would have waited. Ya...I'm a little pissed...but I'm happy with the 16 gig version.
Posted via my Amiga 3000, EVO 3D , or Nexus 7

Related

[link fixed]NEXUS 7 16 GB ONLY $234 SHIPPED!!! Act now before it is gone!!!

Sorry mods about the thread that could go in another thread. But people should see this deal before it is gone. After that feel free to merge it with any thread you feel it needs to go to.
OKAY EVERYONE! READ
Just got this deal too amazing to pass up!
Go to:
http://www.jr.com/order/basket.jsp?...Hash=0a2ace30df7d42028f38788bbc64e14d7ffee550
There will be a 16GB Nexus 7 in your cart with free shipping!
Don't forget to add the July4 promo code for $15 off!!!
Now the Tablet will cost you a total of $234 (unless you live in NY, the tax NY sorry)
Also, the free shipping uses UPS to ship to your USPS post office, THEN Usps delivers to your door. It happens all the time buying from amazon. Just sucks if your mailbox is too small. Then USPS will leave you a slip to go pick it up.
So the shipping may be slow, but you can upgrade to 2 day or 1 day for a much better shipping rate than google was offering!
I was going to pre-order from gamestop today, GLAD I WAITED!
OH! Also note: They will only ship to paypal confirmed addresses, so if your address isn't confirmed, you will have to pay with a credit card and manually type your Shipping info.
ALSO: If you use a MASTERCARD credit card (not debit) They will not charge you until it ships. So A) no balance as of yet, and B) when you are charged you know they shipped.
Do this now! Because they already took the Nexus 7 off their main page! Only a matter of time before they fix this link too!
Not sure when it is shipping, because I never saw the actual listing, but for this price, I could wait a week or two.
Happy hunting!
Oh and act now, because this deal could be gone in minutes or hours.
Censura_Umbra said:
Error 500--Internal Server Error
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Aaaand it's gone.
Go to member found deals section, active link there I bought two earlier.
Sent from my SAMSUNG-SGH-I727 using xda premium
Jiggavolt said:
Aaaand it's gone.
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Still there, I fixed the link in the OP. go go go! lol
It's tempting. This would be cheaper than the 8GB model in the Google store. Gave OP a thanks even though I'm not the pre-ordering type. If discount is available from one vendor, it'll be available from another down the road. We appreciate tech toys, but they can only depreciate.
A bit skeptical about this given that the actual item is not currently listed on the site.
I pulled the trigger... worse case they cancel it, I've ordered from J&R before (my laptop) and didnt have any issues with them
ganna see if i can get another 5% out of it via shop discover on my CC
i ordered one prob will get canceled oh well
e.mote said:
It's tempting. This would be cheaper than the 8GB model in the Google store. Gave OP a thanks even though I'm not the pre-ordering type. If discount is available from one vendor, it'll be available from another down the road. We appreciate tech toys, but they can only depreciate.
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Well this is probably not going to drop lower than this until used/ refurbs come out.
Google is already losing money on these tablets so there isn't much leeway in price. The only reason it is cheap through this site is because the site always offers free shipping. And the coupon code is site wide, so it was a fluke it was useable for the tablet (also probably why they took the Nexus 7 off their site, so they can wait for the coupon deal to end.
Nexcellent said:
A bit skeptical about this given that the actual item is not currently listed on the site.
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As someone else said, worse that can happen is they cancel on you. And if you use a Mastercard credit card, they won't charge you until they ship. So if they cancel on you, your money was never tied up anyway. Sounds like a win to me and no losses in sight.
Is send to israel?
Wgen it will ship?
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morell2 said:
Is send to israel?
Wgen it will ship?
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Wasn't aware they shipped to Israel.
Not sure when it will ship. Because they took the listing down. But it should hopefully ship mid July (when Google ships) or end of July (when Gamestop ships them) Either way, I am willing to wait in order to save over $40.
Censura_Umbra said:
Well this is probably not going to drop lower than this until used/ refurbs come out.
Google is already losing money on these tablets so there isn't much leeway in price. The only reason it is cheap through this site is because the site always offers free shipping. And the coupon code is site wide, so it was a fluke it was useable for the tablet (also probably why they took the Nexus 7 off their site, so they can wait for the coupon deal to end.
As someone else said, worse that can happen is they cancel on you. And if you use a Mastercard credit card, they won't charge you until they ship. So if they cancel on you, your money was never tied up anyway. Sounds like a win to me and no losses in sight.
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yea but ALOT of people dont have mastercard credit cards
manbearpig said:
yea but ALOT of people dont have mastercard credit cards
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Well that was just a suggestion, if you don't have a mastercard then you just have to pull the pre-order trigger and hope for the best.
Btw, nice to see the famous MBP is getting a Nexus 7.
Censura_Umbra said:
Well that was just a suggestion, if you don't have a mastercard then you just have to pull the pre-order trigger and hope for the best.
Btw, nice to see the famous MBP is getting a Nexus 7.
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I ordered during the keynote but why not save 50$. I'll be damned if I cancel my Google order though. I'll call Jr tomorrow to make sure.
Sent from my MB860 using XDA
manbearpig said:
I ordered during the keynote but why not save 50$. I'll be damned if I cancel my Google order though. I'll call Jr tomorrow to make sure.
Sent from my MB860 using XDA
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Yeah, most people are keeping their Play pre-order just in case.
Please let us know the result of the conversation in thread.
morell2 said:
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
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I don't think it ships to Israel, but u can use mustop or ushops services to get US address and they will ship to Israel.
seems like jr took down nexus 7 and the link doesn't work anymore
edit: nvm link works.. my bad
edit: just ordered one. Did notice one thing. It never specifically specified it was the 16 gb version ? I know the price kinda implied that but i couldn't really find the actual "proof" if you will.
jkap310 said:
seems like jr took down nexus 7 and the link doesn't work anymore
edit: nvm link works.. my bad
edit: just ordered one. Did notice one thing. It never specifically specified it was the 16 gb version ? I know the price kinda implied that but i couldn't really find the actual "proof" if you will.
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You are right....
The Item ID does have a 16 at the end, but no proof. I'm going on the OP of the thread that provided this link they said the original description (when it was up) was for a 16gb.
So I'm sure it is a 16gb, but if they run out maybe they will send 8gb and say, well we never said.
Anyway, I don't think it is a problem. If they send me 8gb I will just return it
Censura_Umbra said:
You are right....
The Item ID does have a 16 at the end, but no proof. I'm going on the OP of the thread that provided this link they said the original description (when it was up) was for a 16gb.
So I'm sure it is a 16gb, but if they run out maybe they will send 8gb and say, well we never said.
Anyway, I don't think it is a problem. If they send me 8gb I will just return it
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It's definetly the 16gb model. I Googled the model number the J&R listed for the Nexus, ASU NEXUS7/1B16, and found the same model number, and pre-sales online at B&H Photo, Frys and Adorama. All three online vendors listed the model number as 16gb. B&H's pre-sale price is $249.00 and the other two vendors are charging 99 cents more for their pre-sales.
I hope this puts some minds at ease.
lol @ $21 NY tax.
Can't wait to move. What a joke.

Staples' Exchange Policy?

So I, like many others, had a defective Nexus 7 (creaking sound, a bit of a screen separation). I called staples, and asked for an exchange, which they were happy to provide. They sent up a guy this morning with a new Nexus 7 to replace my old one.
The new one has pretty much the exact same issue as the last one. I'm considering asking to exchange AGAIN, or possibly just living with the glass separation issue.
Do any of you know if Staples will exchange/replace more than once? Also, how many of you ordered from Staples and actually received a perfect device (no creaking / glass issue)?
Thanks.
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
wiithepeng said:
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
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Thing about Staples is that I ordered mine online, so I call online for the support. I already opened up both this one and my last one, still no real fix.
Don't know if I should chance another replacement either, I might risk lightbleed/dead pixels (which I don't have now). What to do...
I would have no qualms about exchanging the tablet as many times as it takes to get what I paid for. It's a reasonable expectation to get one free of flaws.
Why open a new device and try to fix something that should be handled by the manufacturer?
Sent from my EVO using Tapatalk 2
I ordered mine from Staples online. Nothing was wrong with it.
JohnSypin said:
I ordered mine from Staples online. Nothing was wrong with it.
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Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
If I were you, I'd just ask for a full refund. Wait until your local stores to stock and buy in person (after checking the quality).
Just got mine replaced at staples. You have 14 days with each product to return it. Either they'll ship a new one or you can return in store.
I went to the store and opened it there to test it.
Sent from my LG-P999 using xda app-developers app
MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
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I live in Pennsylvania its been around 85 to low 90s.
MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
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My tablet was delivered from staples yesterday in that heat wave we had here in NJ. I opened it right away and had no issues right out of the box. Everything is perfect.
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
Are you talking about the Play Store credit? I thought that Google detects the google accounts logged in through all Nexus 7, and apply the $25 credit to the account. That way, they don't care where you got your N7 from.
Yes, the Play Store credit. I followed the directions explicitly to get the credit to no avail. I even did a factory rest and entered a different credit card still to avail.
janedoesmith said:
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
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I didn't get the credit when setting it up and seen nothing about it when I finished setting it up but I did get it later in the play store when I went to buy a app it had something like add your credit card to Google wallet and get 25$ play credit. After I added the card it gave the option to use the credit.
I also tried it at the Play store checkout. It gave me that option to add a credit card and get the $25 credit. I added another different credit card but, again, no credit.
Sounds like a lot of people have had virtually perfect tablets from Staples, in the NJ/PA area. I just called again, they'll be picking up my tablet on Friday and sending a new one on Monday. if THAT one has issues... I may just take it to the local staples to refund or to open a box / find one that isn't broken.
Online staples orders can be returned via stores right?
I called the Staples in my area and they said I could return it to their store. Did you get the $25 Play Store Credit??
I work at staples in audobon, new jersey. I'd like to say that we will continue to replace your device until you receive one that is what you had ordered.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I guess I was lucky, I ordered from the Play Store and I got one in very good shape. The left side of the screen is ever so slightly raised, but it's so minor that it's not worth the trouble. It has no effect on my tablet, so I don't care.
Ordered from staples, got my credit.
Sent from my LG-P999 using xda app-developers app

who all has seen this petition?

http://www.change.org/petitions/goo...s-7-purchases-made-through-google-play-store#
I hope google finally does something about this
No I haven't seen it. I'm sure it will get a few more signatures by being posted here.
I just hope it has an effect on Google, though.
Seen this linked a few times on the shipping thread, signed.
Sent from my Transformer while the N7 is lost in the Play Store Black Hole.
16gb N7 UK ordered 3rd July.
ROFLCOPTER
Good luck with that petition.
Google isn't going to do anything.
Sent from my SAMSUNG-SGH-I727 using xda premium
ExploreMN said:
ROFLCOPTER
Good luck with that petition.
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BaconStep said:
Google isn't going to do anything.
Sent from my SAMSUNG-SGH-I727 using xda premium
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pretty much my thinking. I was reading about it in some article earlier though. I just wasn't sure how widespread it was
What a bunch of entitled crybabies
Silly petition.
If you don't want to pay for shipping, buy it from somewhere that doesn't charge shipping. Pre sale or not you had the choice to order via PS or not. If you do/did, there is a shipping charge...
Nothing new or out of the ordinary there.
Getting very tired of the consumerism use of change.org
I sign **** that save peoples lives
Sent from my Photon 4G via Tapatalk 2
Did the people who ordered through the play store have to pay sales tax?
Sent from my Nexus 7 using Tapatalk 2
SDO1000 said:
Did the people who ordered through the play store have to pay sales tax?
Sent from my Nexus 7 using Tapatalk 2
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...some did.
Sent from my LG-E739 using xda premium
Hang on. No one forced anyone to buy from Google and pay for the shipping. Why didn't those go somewhere else that offered free shipping. Absolute idiots.
Sent from my secret spaceship
I keep getting these stupid emails from Change.org for the most stupid things, and this petition is on that same level.
Sent from my G2x still on GB
I really hope a lot of these users weed themselves out of the forums. And I don't appreciate change.org emails about such petty things, just my personal opinion. I feel like if the company doesn't want to give you back the $14, and it's a big deal to you, then you need to accept it. Either realize it's not the end of the world, or never buy another google product. If you have to nag the shipping out of them or coerce them, you can't come back and talk about how you would be mad about the launch but since they volunteered the shipping they're back in your good favor, just because you want to justify using something you complained incessantly about.
Anthrsckmnd said:
What a bunch of entitled crybabies
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It's unfortunately the way most people are nowadays
Silly. Google didn't force anyone to buy it plus the unit price, tax and shipping were clearly itemized and the buyer agreed to it by finalizing the purchase. Petty waste of time.
Can I start a petition about people signing dumbass petitions?
From the Note to Nexus 7
haha!! i would think by now that most of us that pre-order, ie early adopters, should realize that some days we get screwed. its the risk you take as being part of the 'first' crowd. damn us and our first world problems
Meaple said:
Hang on. No one forced anyone to buy from Google and pay for the shipping. Why didn't those go somewhere else that offered free shipping. Absolute idiots.
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Well, no, they didn't force anyone to buy a Nexus 7 in the first place, but they did force many people to buy it from them.
Shortly after stores announced that they were going to start selling on Wednesday, Google began refusing to cancel orders. They told people that their unit was being prepared for shipment and it was too late to stop the package. Correct me if I'm wrong, but many of those people who tried to cancel and were denied because their Nexus was on the way didn't actually see their package shipped for another week. Meanwhile, they had to choose between picking up a unit off the shelf or waiting for a package that still had not been declared. Either way they were paying for shipping.
This is a pathetic way to express a legitimate grievance.
This is ridiculous, the shipping amount was clearly listed prior to check out, if you didn't want to pay shipping you should have gotten it somewhere else.

Pre-Order On Ebay?? O.o

http://www.ebay.com/itm/Pre-Order-N...1182551322?pt=Cell_Phones&hash=item3a7ba5911a
http://www.ebay.com/sch/i.html?_trksid=p2047675.m570.l1313&_nkw=LG+Nexus+4+&_sacat=0&_from=R40
That is crazy price.
I decided to search the UK eBay site for the Nexus 4. I found a pre-order that has already received two orders:
http://www.ebay.co.uk/itm/LG-Google...26613?pt=UK_Mobile_Phones&hash=item1c2d059bf5
£370 for the 16GB model? no thx
Yeah, people already started to sell the phones like 10 days ago for crazy prices!
But looking at the offers, there certainly are people who buy them...
Imagine if you had to pay customs + taxes! It would make the price almost double!
I never understood why people pay more than its worth .
It Ticks me off that if these do end up selling out it is going to be due to these greedy scammers figuring out how to buy as many as possible on launch day while guys like me just want one..
Sent from my Nexus 7 using xda app-developers app
It'll be people from a location that it's unavailable buying them. Because they don't have any other choice, really.
Yep, it's very annoying that I'm not able to buy it from the play store..
This is stupid.. the seller don't even have the device in stock but he wants to make extra $$$ when he buying it from Google
http://www.ebay.com/itm/Nexus-4-8GB...1012253859?pt=Cell_Phones&hash=item1c2ce474a3
Why not cut out the middle man and just order from the Play Store yourself..
Yeah this is bs Google needs to put a limit no one seriously needs 8 phones
Sent from my HTC Vision using xda app-developers app
Nvm read wrong

Free Nexus 4 Bumper

I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
THEindian said:
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
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Well done Google for looking after previous customers. I am waiting for the white to hit the UK store can't wait. No free bumper currently on the UK store for the black product so I guess the store may see the update next week.
I order another Nexus 4 on the 30th and they just told me the promotion started the 31st of May so I didn't qualify but they said they would look into it. Thanks for the tip though!
Sent from my Nexus 4
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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I'm in the same boat as you, with the same issue and conclusion you came to. Even though I like the phone, this is thievery on google's part. Also it was rather asinine to not be able to just refund the purchase price of the bumper.
About to engage costumer support to see who the victor is, my device arrived on the 31st so I may be able to pull some bs based on that :cyclops:
Also I don't think they should be giving bumper refunds for any reason, as I see it is either you should get a bumper or not and I think we should.
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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Google are not making any profit by selling the nexus 4.
ross231 said:
Google are not making any profit by selling the nexus 4.
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But are they making any more by giving away free bumpers to everyone now? Would they really lose any less by "giving" ones out to people who were unlucky and purchased the phone and bumper separately just days before this promotion?
I feel kind of screwed out of $20 since I just bought the phone a few days ago and they're not offering me any feasible solution.
I purchased it in India in a local shop, Google don't sell N4 via play store in India. It's LG who is selling it, So will I get free bumper ??
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
a12m4nd0 said:
No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
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While I agree to some extent, they need to offer a better solution to those who bought the phone and bumper at the same. My gripe is not with getting the free case but seeing that i bought both i should at least be refunded the price of the bumper. Its was literally a day before the promotion, and they want to charge restocking fees, preposterous. In the end I'm not totally up in arms about it, because both are quality made products, its more of the timing.
Is T-Mobile giving the bumper away too?
THE NEW PHONE BOOKS ARE HERE! THE NEW PHONE BOOKS ARE HERE!
I can't believe people are calling Google greedy when they don't even make profit off the nexus 4
Sent from my Nexus 4 using Tapatalk 2
I've got my nexus today from UK O2 - bumper was included.
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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Edit: wrong forum
Sent from my Nexus 4 using xda app-developers app
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
zackvh said:
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
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C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
THEindian said:
C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
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Even if I was in the price matching period I wouldn't be complaining. It's only $20 for a bumper case. Go buy one instead of wasting your own and Google's time.
Sent from my Nexus 4 using xda app-developers app
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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That's exactly how I'm reading it. Disgraceful to complain about such a third by considering how cheap the Nexus 4 is anyway.
Sent from my GT-I9300 using xda app-developers app

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