Database Develop

[Q] Inc s gets stuck on "htc" bootup screen

Hi guys
I searched everything before trying this and thought i was doing the right thing but no . I was on a rooted froyo with cwm installed. I downloaded the RUU "RUU_VIVO_SENSE30_S_hTC_Asia_HK_3.09.708.2_Radio_20.4802.30.0822U_3822.10.08.28_M_release_227715_signed"
and did the update. It said successful and after the phone rebooted, it is still stuck on the same screen. I cannot do anything except remove the battery to switch it off. Please help
PS: I am from India btw and I used the AsiaHK RUU . Would that be the problem?
The bootloader screen shows:
VIVO PVT SHIP S-OFF RL
hBOOT-6.13.1002
RADIO-3822.10.08.28_M
eMMC-BOOT
APR 1 2022,18:34:39
When i boot into bootloader and hit image crc it shows me the following:
osbl : 0xE118FF7C
AMSS: 0XC54F373A
HBOOT: 0X4DC0935C
RECOVERY :0X63F1E7ED
SYSTEM: 0X5E9A15E0

.exe or .zip?

FCArsenal said:
Hi guys
I searched everything before trying this and thought i was doing the right thing but no . I was on a rooted froyo with cwm installed. I downloaded the RUU "RUU_VIVO_SENSE30_S_hTC_Asia_HK_3.09.708.2_Radio_20.4802.30.0822U_3822.10.08.28_M_release_227715_signed"
and did the update. It said successful and after the phone rebooted, it is still stuck on the same screen. I cannot do anything except remove the battery to switch it off. Please help
PS: I am from India btw and I used the AsiaHK RUU . Would that be the problem?
The bootloader screen shows:
VIVO PVT SHIP S-OFF RL
hBOOT-6.13.1002
RADIO-3822.10.08.28_M
eMMC-BOOT
APR 1 2022,18:34:39
When i boot into bootloader and hit image crc it shows me the following:
osbl : 0xE118FF7C
AMSS: 0XC54F373A
HBOOT: 0X4DC0935C
RECOVERY :0X63F1E7ED
SYSTEM: 0X5E9A15E0
Click to expand...
Click to collapse
The problem is you are S-OFF with Revolutionary and the 3.09 RUU you flashed the Android 2.3.5/Sense 3.0 ROM which needs to have HBOOT 2.00 installed in order to boot and run.
The Revolutionary S-OFF HBOOT is preventing the RUU from installing HBOOT 2.00, thus the reason you are now in this state.
Checkout the FAQ sticky post in this forum on how you should proceed.

I used an exe installer friend. And I am really new here so I am relatively new to the terms u guys use. So whats a sticky in the faq?? Do I still have hope or should I give it to htc. The htc service in India is really bad and if they find out I am s off they wont touch my piece unless I pay them. So I am stuck either way...
Pl help
OK I finally found the sticky!! I got a similar thread there but it says something bout unlocking the hboot. Can u please explain what that means. How do I know if the hboot has been unlocked?
Tx
PS: I dont understand how I can load anything on my phone since it only charges when connected to a pc. I do not want to do anything wrong now so pl help

FCArsenal said:
I used an exe installer friend. And I am really new here so I am relatively new to the terms u guys use. So whats a sticky in the faq?? Do I still have hope or should I give it to htc. The htc service in India is really bad and if they find out I am s off they wont touch my piece unless I pay them. So I am stuck either way...
Pl help
OK I finally found the sticky!! I got a similar thread there but it says something bout unlocking the hboot. Can u please explain what that means. How do I know if the hboot has been unlocked?
Tx
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1435136
Look at Question 2 for the answer to your problem.

Hi tpbklake. tx for the reply. I checked q 2 and it is the exact same issue as mine but how do i reinstall clockwork? I have wiped everything from the phone and dont know how to do that. I can only go to the hboot screen by hitting the vol down+ power button. What to do after that?

FCArsenal said:
Hi tpbklake. tx for the reply. I checked q 2 and it is the exact same issue as mine but how do i reinstall clockwork? I have wiped everything from the phone and dont know how to do that. I can only go to the hboot screen by hitting the vol down+ power button. What to do after that?
Click to expand...
Click to collapse
Follow the procedure in this thread:
http://forum.xda-developers.com/showthread.php?p=14693680

Hi tpbklake. I tried doing things as mentioned on the thread u gave but when I hit the recovery in hboot it just reboots and goes back to the htc white screen. Hitting anything on the hboot screen takes me back to the htc white screen. When i hit recovery it says
cant find cwmpkg
cant find data...(something)
Can u gimme a step by step right from holding the vol down+power button and guide me through it. Its been over a month since I am trying to understand this. I am tech savvy and can understand things fast but I was an iphone user till recently and switched to android so u can call me a noob!! Yeah i found this word on some posts!!

FCArsenal said:
I used an exe installer friend. And I am really new here so I am relatively new to the terms u guys use. So whats a sticky in the faq?? Do I still have hope or should I give it to htc. The htc service in India is really bad and if they find out I am s off they wont touch my piece unless I pay them. So I am stuck either way...
Pl help
OK I finally found the sticky!! I got a similar thread there but it says something bout unlocking the hboot. Can u please explain what that means. How do I know if the hboot has been unlocked?
Tx
PS: I dont understand how I can load anything on my phone since it only charges when connected to a pc. I do not want to do anything wrong now so pl help
Click to expand...
Click to collapse
At this point you don't need to worry about unlocking the bootloader because you have the Revolutionary S-OFF bootloader.
---------- Post added at 07:59 AM ---------- Previous post was at 07:49 AM ----------
FCArsenal said:
Hi tpbklake. I tried doing things as mentioned on the thread u gave but when I hit the recovery in hboot it just reboots and goes back to the htc white screen. Hitting anything on the hboot screen takes me back to the htc white screen. When i hit recovery it says
cant find cwmpkg
cant find data...(something)
Can u gimme a step by step right from holding the vol down+power button and guide me through it. Its been over a month since I am trying to understand this. I am tech savvy and can understand things fast but I was an iphone user till recently and switched to android so u can call me a noob!! Yeah i found this word on some posts!!
Click to expand...
Click to collapse
OK, let's try to get your phone operational again.
Download this HTC official RUU/ROM:
http://www.filefactory.com/file/c0a...5AU_3805.04.03.27_M_release_189979_signed.exe
You should be able to install this ROM and still have Revolutionary S-OFF bootloader in place. Hopefully this will fix your phone and have it boot normally.

Same issue with this particular phone
-Revolutionary-
Vivo PVT SHIP S-OFF RL
HBOOT-6.13.1002
RADIO-3805.04.03.22_M
eMMC-boot
Apr 1 2011,18:34:39
Stuck at HTC Screen, tried PG32IMG.ZIP file ie by copying into the card and fastboot, it fails to read it.
Is the fix for white screen by getting the right version of PG32IMG.ZIP? if so could you please post the link. I have tried updating the radio a couple of times.

Hi again tpbklake. I tried installing the rom u mentioed but it says usb error and rightly so because my phone cannot turn on and hence cannot read the rom. I tried installing the rom when the phone is on the htc screen and also when it is just plugged in without turning it on. Same error. My phone only gets charged when connected to the pc but when I turn it on the charging light goes off. Just putting as much info as possible. Dunno wot to do

FCArsenal said:
Hi again tpbklake. I tried installing the rom u mentioed but it says usb error and rightly so because my phone cannot turn on and hence cannot read the rom. I tried installing the rom when the phone is on the htc screen and also when it is just plugged in without turning it on. Same error. My phone only gets charged when connected to the pc but when I turn it on the charging light goes off. Just putting as much info as possible. Dunno wot to do
Click to expand...
Click to collapse
Ok then you need to extract the ROM.zip file from that RUUand then copy it to our SDcard and rename it PG32IMG.zip and then reboot into hboot and see if it will flash that way.

How do I extract the zip file from an exe? Is there a zip file of the same RUU?

FCArsenal said:
How do I extract the zip file from an exe? Is there a zip file of the same RUU?
Click to expand...
Click to collapse
Search!! There are plenty of threads that tell you how to do that.

Thank you soooooo much tpbklake. U cant believe how happy i am to see my phone come back to life!!! U saved some moolah too for me and I am glad I learned so much in the recent days. Thanks again

Hi again tpbklake. I tried installing rom manager and superuser.apk but it says I am not rooted. I cannot boot into bootloader by hitting the vol down+power. I also tried pressing all 3 buttons to get into bootloader but cant. Any suggestions? I wanna try out some ice cream hence asking...

to able to boot into fastboot
setting>power>untick fastboot
for root, u can check back sticky faq, tons of method.

Thank you "tpbklake".
Thank you "tpbklake".

[Q] Unmodified Sensation XL bootloop

Hi guys,
a friend just gave me his sensation xl and told me that it only bootloops anymore. Since he knows that I have rooted and modded my SGS1 and Nexus 4 he put all his hope onto me. Though I don't have any experience with HTC I hope that you can help me.
Like I said before the phone only bootloops. Entering the bootloader is no problem, but I can't get any further. Factory reset and recovery result in bootloops, too. Fastboot is possible, but then my PC only detects a device called "android 1.0". Using the driver from the "HTC Sync" software work, but I can't use a RUU file with them to install a stock rom. I can't even use tools to find the CID. They always say "waiting for device"
As far as I know, my friend hasn't modified the phone in any way. The bootloader says this:
*** LOCKED ***
RUNNYMEDE PVT SHIP S-ON
HBOOT-1.23.0006
RADIO-3831.16.00.16_M
eMMC-boot
Apr 24 2012, 18:59:39
Is there something I can do to bring the phone back to live?
I really hope you can help me!

Eiskonfekt said:
Hi guys,
a friend just gave me his sensation xl and told me that it only bootloops anymore. Since he knows that I have rooted and modded my SGS1 and Nexus 4 he put all his hope onto me. Though I don't have any experience with HTC I hope that you can help me.
Like I said before the phone only bootloops. Entering the bootloader is no problem, but I can't get any further. Factory reset and recovery result in bootloops, too. Fastboot is possible, but then my PC only detects a device called "android 1.0". Using the driver from the "HTC Sync" software work, but I can't use a RUU file with them to install a stock rom. I can't even use tools to find the CID. They always say "waiting for device"
As far as I know, my friend hasn't modified the phone in any way. The bootloader says this:
*** LOCKED ***
RUNNYMEDE PVT SHIP S-ON
HBOOT-1.23.0006
RADIO-3831.16.00.16_M
eMMC-boot
Apr 24 2012, 18:59:39
Is there something I can do to bring the phone back to live?
I really hope you can help me!
Click to expand...
Click to collapse
Download a compatible ruu for ur phone
Try this thread:"http://forum.xda-developers.com/showthread.php?t=2141627"

So....Hi again.
The last time the RUU worked all fine. But now I got the phone back with the same problem and already tried the RUU file. But after installing it, the phone keeps bootlooping.
Any ideas to solve that problem? I'm allowed to do nearly anything software related with the phone. So even if you tell me to install a custom rom it would help.
Though the owner isn't a power user, I don't think that this problem is caused by him. And I read a lot about this problem. For me it seems to be a problem the phone has generaly.

Eiskonfekt said:
So....Hi again.
The last time the RUU worked all fine. But now I got the phone back with the same problem and already tried the RUU file. But after installing it, the phone keeps bootlooping.
Any ideas to solve that problem? I'm allowed to do nearly anything software related with the phone. So even if you tell me to install a custom rom it would help.
Though the owner isn't a power user, I don't think that this problem is caused by him. And I read a lot about this problem. For me it seems to be a problem the phone has generaly.
Click to expand...
Click to collapse
Hello dear!
i am having the same problem with my sensation xl have you solved it?? if so please hep me...

tauqeer512 said:
Hello dear!
i am having the same problem with my sensation xl have you solved it?? if so please hep me...
Click to expand...
Click to collapse
Hi,
I guess that the battery is broken. One time I bootet to the bootloader and charged the phone nearly a whole day. Then it booted up to android. After this I let the battery run empty and since then I never reached android again. Perhaps the battery is totaly broken now. Though I don't know anybody with the same Smartphone or a compatible battery, I couldn't try another battery. But maybe you have the possibilities to do that?! I wish you luck!

I.M.A.D said:
Download a compatible ruu for ur phone
Try this thread:"http://forum.xda-developers.com/showthread.php?t=2141627"
Click to expand...
Click to collapse
hello!
Dear i was stuck at bootoop but after installing ics europe stuck at htc logo
my phone is super cid and s off

I've never heard of Hboot 1.23, that's wierd. I tought that the minimal version was 1.25.

if ruu fails, unlock your bootloader and install some custom romi i can suggest cm 10.1 by onejay09 it's bugless

[Q] Flashed custom kernel on Stock rom..

So, with all the excitement of just getting my HTC one on saturday, I got down to business today doing some rooting. This is not my first htc device, i owned the evo 4g before.
With that said, What I did was have a rooted stock rom. I never flashed a new rom to the phone at all. I was trying to do the HTC logo button hack, I downloaded the kernel and flashed away. well, now the problem is the phone will start up and get to where the lock screen should be, It will show the status bar at the top and thats it, hangs for about 20 seconds and then restarts
It constantly does this... I have just updated the sprint software maybe 1.31 something? it was OTA I did before rooting.
I have tried to sideload a rooted odexed stock rom and have not had any success. I also tried running the sprint RUU but it was for 1.29, so it got almost to the end and told me it couldnt do it.
I am working from a mac, but have access to PC if needed. I am using clockwork mod recovery and can still get into it. just stuck on where to go from here..
All help is appreciated, ive spent the last 7 hours trying to fix this problem!

Guys, I am without a phone until this issue is fixed, any and all help is appreciated!!!

mattgfx said:
Guys, I am without a phone until this issue is fixed, any and all help is appreciated!!!
Click to expand...
Click to collapse
Do you have a rom downloaded on your phone? Did you make nandroid? If yes just restore. Do you have otg cable? If yes, download a rom. Do full wipe, cache, dalvik cache, data, and system. Try flashing the rom from otg. What kernel did you flash?
Sent from my lair.

The guy who made the htc one logo hack made a kernel that he released, I flashed that on top of the stock sprint rom. I had a nandroid, but it got wiped. I do not have an OTG cable. I have tried to sideload various roms and I can get it to boot, but I get no cell signal, sometimes i get the error that the system is not responding and i have the option to wait or kill.
I have gotten into the baseband settings and see that I do not have a baseband in there, maybe thats the issue? Also I just took the 1.31 ota update, I am getting an error using the sprint RUU about the boot loader not being correct version. from the fastboot screen I have the following
perhaps bad boot.img??
***TAMPERED****
****UNLOCKED***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OPENDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013, 17:19:22:-1
all help is much appreciated!!!

Use this http://forum.xda-developers.com/showthread.php?p=40712553. Please follow directions to a t.
Sent from my lair.

mattgfx said:
The guy who made the htc one logo hack made a kernel that he released, I flashed that on top of the stock sprint rom. I had a nandroid, but it got wiped. I do not have an OTG cable. I have tried to sideload various roms and I can get it to boot, but I get no cell signal, sometimes i get the error that the system is not responding and i have the option to wait or kill.
I have gotten into the baseband settings and see that I do not have a baseband in there, maybe thats the issue? Also I just took the 1.31 ota update, I am getting an error using the sprint RUU about the boot loader not being correct version. from the fastboot screen I have the following
perhaps bad boot.img??
***TAMPERED****
****UNLOCKED***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OPENDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013, 17:19:22:-1
all help is much appreciated!!!
Click to expand...
Click to collapse
A flashed kernel will overwrite your boot.img, so that really shouldn't be it. An RUU requires your bootloader be locked though, which is probably part of your issue.

volk9029 said:
Use this http://forum.xda-developers.com/showthread.php?p=40712553. Please follow directions to a t.
Sent from my lair.
Click to expand...
Click to collapse
I tried those last night, I relocked the boot loader and went through the steps. When it got to the end, it said something about the bootloader and error code 140
any ideas?

I see that the file Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip is available through android filehost, well, I am at work and its blocked as spyware, anyone have an alternate link anywhere? ive tried looking and can only find android filehost
Thanks!

mattgfx said:
I see that the file Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip is available through android filehost, well, I am at work and its blocked as spyware, anyone have an alternate link anywhere? ive tried looking and can only find android filehost
Thanks!
Click to expand...
Click to collapse
I don't think you can RUU backwards meaning 1.31 back to 1.29 check android development for indrects thread for the latest firmware i think he posted the 1.31 RUU
Sent from my Eliptic Nexus 7

bigdaddy619 said:
I don't think you can RUU backwards meaning 1.31 back to 1.29 check android development for indrects thread for the latest firmware i think he posted the 1.31 RUU
Sent from my Eliptic Nexus 7
Click to expand...
Click to collapse
Just tried using his RUU and im still getting the same thing, was able to get into settings breifly and it told me that it didnt know what baseband version there was. Any Ideas?
It keeps rebooting because of the system not responding, not getting any cell service at all

mattgfx said:
Just tried using his RUU and im still getting the same thing, was able to get into settings breifly and it told me that it didnt know what baseband version there was. Any Ideas?
It keeps rebooting because of the system not responding, not getting any cell service at all
Click to expand...
Click to collapse
Are you sure that you relock your bootloader ?
Sent from my lair.

volk9029 said:
Are you sure that you relock your bootloader ?
Sent from my lair.
Click to expand...
Click to collapse
problem with that though, I do not see a windows executable from there. the other issue is im using a mac, as far as i know everything works the same when it comes to adb and fastboot.
How would I flash a zip file if I cannot access my recovery? for instance how do I push the file to my device? when i relock the phone, and try to enter recovery, i get routed right back to bootloader

Figured out the issue, turned out that the problem came from firmware being absent... I was able to reflash the firmware and away it went, able to get into the phone now and do what i please!
Thanks for all help from everyone!!!

[Q] Trying to resurrect a Verizon Incredible 2: S-On Core Stock

I need some guidance on trying to resurrect an HTC Incredible 2 (Verizon) that is currently a stock unit (never rooted or unlocked) that will not boot - gets stuck on white HTC screen. The person using it, went and upgraded to another device and was about to throw the unit out until I decided to take one crack at a rebuild.
I can get into the HBoot screen and have attempted numerous factory resets to no avail... system will simply show a progress bar that never moves.
I've been searching this board and can't seem to get a clear way to get a full image back onto the phone. I've tried some of the moves to copy a RUU file to P32IMG.zip but keep getting "main version is older" messages from numerous different versions that I've tried. (So, the unit is reading the SD card correctly)
Can anyone point me to a guide to simply blast a new image onto the phone (preferably via the SD Card, since I'm not able to get onto the phone via a USB cable - even after I've installed HTC Sync). I don't care about rooting or unlocking as a first start... I just want to see if the phone will boot and doesn't have a hardware problem. ...and most of the rooting/unlocking guides on this board assume you can boot to Android as a first step - which i cannot do.
Here are the version numbers from my HBOOT screen:
*** LOCKED ***
VIVO_W_XB SHIP S-ON RL
HBOOT-0.98.0000
RADIO-1.09.01.0312
eMMC-BOOT
Jul 18 2011, 12:39:36
Thanks in advance for any assistance.

Camryman said:
I need some guidance on trying to resurrect an HTC Incredible 2 (Verizon) that is currently a stock unit (never rooted or unlocked) that will not boot - gets stuck on white HTC screen. The person using it, went and upgraded to another device and was about to throw the unit out until I decided to take one crack at a rebuild.
I can get into the HBoot screen and have attempted numerous factory resets to no avail... system will simply show a progress bar that never moves.
I've been searching this board and can't seem to get a clear way to get a full image back onto the phone. I've tried some of the moves to copy a RUU file to P32IMG.zip but keep getting "main version is older" messages from numerous different versions that I've tried. (So, the unit is reading the SD card correctly)
Can anyone point me to a guide to simply blast a new image onto the phone (preferably via the SD Card, since I'm not able to get onto the phone via a USB cable - even after I've installed HTC Sync). I don't care about rooting or unlocking as a first start... I just want to see if the phone will boot and doesn't have a hardware problem. ...and most of the rooting/unlocking guides on this board assume you can boot to Android as a first step - which i cannot do.
Here are the version numbers from my HBOOT screen:
*** LOCKED ***
VIVO_W_XB SHIP S-ON RL
HBOOT-0.98.0000
RADIO-1.09.01.0312
eMMC-BOOT
Jul 18 2011, 12:39:36
Thanks in advance for any assistance.
Click to expand...
Click to collapse
You're in the wrong device forum. Search up Droid Incredible 2 in the "Try to Find Your Device"

Camryman said:
I need some guidance on trying to resurrect an HTC Incredible 2 (Verizon) that is currently a stock unit (never rooted or unlocked) that will not boot - gets stuck on white HTC screen. The person using it, went and upgraded to another device and was about to throw the unit out until I decided to take one crack at a rebuild.
I can get into the HBoot screen and have attempted numerous factory resets to no avail... system will simply show a progress bar that never moves.
I've been searching this board and can't seem to get a clear way to get a full image back onto the phone. I've tried some of the moves to copy a RUU file to P32IMG.zip but keep getting "main version is older" messages from numerous different versions that I've tried. (So, the unit is reading the SD card correctly)
Can anyone point me to a guide to simply blast a new image onto the phone (preferably via the SD Card, since I'm not able to get onto the phone via a USB cable - even after I've installed HTC Sync). I don't care about rooting or unlocking as a first start... I just want to see if the phone will boot and doesn't have a hardware problem. ...and most of the rooting/unlocking guides on this board assume you can boot to Android as a first step - which i cannot do.
Here are the version numbers from my HBOOT screen:
*** LOCKED ***
VIVO_W_XB SHIP S-ON RL
HBOOT-0.98.0000
RADIO-1.09.01.0312
eMMC-BOOT
Jul 18 2011, 12:39:36
Thanks in advance for any assistance.
Click to expand...
Click to collapse
Hoping u do have ADB FASTBOOT installed on your computer if u dont the HTC DEV will provide you with all the files u needed
For start you need to log-in in HTCDEV web and get phone unlocked NOT (s-off) and try flash a recovery of any choice (experiment step checking if u can still boot in HBOOT or not)
Ok can you get into HTC LOGO with an Exclamation mark (!) .If yes u will still be able to Send command via Fastboot .Now that you have HTC SYNC (untill unistall the unless and just keep HTC drivers) .You did tried the RUU but an network locked or an unlocked can be on of the issue why it never worked and hence u never get into HBOOT screen. Download any rom of your choice and a Recovery either CMW or any u want move the rom in SD CARD.. Once u reach the Deleopment LOGO (Exclamation logo) flash the recovery Via CMD " fastboot flash recovery recovery.img" and try reboot you phone if it still does not boot in the HBOOT(If i worked it step one) all u gotta do now is boot is recovery install any rom u want and flash the boot.img manually (Fastboot flash boot boot.img) . Wipe cache devil cache battery state (aka clean slate)..
Assume it never worked at forst place ..Take the Network specific RUU and boot your phone into DELEOPMENT MODE and run the RUU (if an error pop's up) simple disconnect the phone take the battery out and try the HBoot boot (It has worked a lot when an error message on screen) phone choose to boot into recovery.
And the longest trick is get it unlocked via htc dev (UNLOCKED) and downgrage your Hboot verson to its lowest (S-off) http://forum.xda-developers.com/showthread.php?t=2118187 and redo the earlier steps

[Q] HTC logo screen wont boot

I just got my HTC One less than a week ago and today it wanted to update to android software 4.3 I believe. I honestly dont know anymore cause I cant check. I downloaded the update and clicked install. It restarted and now has been stuck at the white HTC logo screen without quietly brilliant. It has been like that for almost 3 hours and actually died completely I plugged it up and let it charge and turned it back on and still stuck on this screen I even tried to factory reset with the power button volume down boot thing. Sorry im not smart with this stuff. When I did factory reset it went to a black screen with a green load logo then went back to this screen. Just made an account to post this someone please help. Thanks.

VirtualPride said:
I just got my HTC One less than a week ago and today it wanted to update to android software 4.3 I believe. I honestly dont know anymore cause I cant check. I downloaded the update and clicked install. It restarted and now has been stuck at the white HTC logo screen without quietly brilliant. It has been like that for almost 3 hours and actually died completely I plugged it up and let it charge and turned it back on and still stuck on this screen I even tried to factory reset with the power button volume down boot thing. Sorry im not smart with this stuff. When I did factory reset it went to a black screen with a green load logo then went back to this screen. Just made an account to post this someone please help. Thanks.
Click to expand...
Click to collapse
Did you have any mods installed? You can just boot to fastboot and flash an RUU to return to stock.

VirtualPride said:
I just got my HTC One less than a week ago and today it wanted to update to android software 4.3 I believe. I honestly dont know anymore cause I cant check. I downloaded the update and clicked install. It restarted and now has been stuck at the white HTC logo screen without quietly brilliant. It has been like that for almost 3 hours and actually died completely I plugged it up and let it charge and turned it back on and still stuck on this screen I even tried to factory reset with the power button volume down boot thing. Sorry im not smart with this stuff. When I did factory reset it went to a black screen with a green load logo then went back to this screen. Just made an account to post this someone please help. Thanks.
Click to expand...
Click to collapse
was your phone Stock when you started the update or rooted with custom recovery ?

clsA said:
was your phone Stock when you started the update or rooted with custom recovery ?
Click to expand...
Click to collapse
Stock as far as I know. I downloaded an app mobogenie to get flash player on my HTC One I dont think that would be the problem but I guess it could.

VirtualPride said:
Stock as far as I know. I downloaded an app mobogenie to get flash player on my HTC One I dont think that would be the problem but I guess it could.
Click to expand...
Click to collapse
what carrier are you on and whats the bootloader read
power + volume down = bootloader

clsA said:
what carrier are you on and whats the bootloader read
power + volume down = bootloader
Click to expand...
Click to collapse
Sprint
Boot loader reads
*** LOCKED ***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-1.00.20.1108
OpenDSP-v32.120.274.0909
OS-3.05.651.6
eMMC-boot 2048MB
Jan 3 2014,13:35:00.0

VirtualPride said:
Sprint
Boot loader reads
*** LOCKED ***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-1.00.20.1108
OpenDSP-v32.120.274.0909
OS-3.05.651.6
eMMC-boot 2048MB
Jan 3 2014,13:35:00.0
Click to expand...
Click to collapse
Try this RUU from a windows PC
http://dl3.htc.com/application/RUU_..._NV_SPCS_4.38_003_release_335355_signed_2.exe

clsA said:
Try this RUU from a windows PC
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Click to collapse
How would I do this if my phone wont show up on my pc?

VirtualPride said:
How would I do this if my phone wont show up on my pc?
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Click to collapse
install the HTC Drivers
http://www.mediafire.com/download/j55vk6qbbr6250c/HTCDriver_4.8.0.002.exe
fastboot should work

clsA said:
install the HTC Drivers
fastboot should work
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Yeah when I plug my phone into my computer its not detecting it....idk what to do

clsA said:
install the HTC Drivers
fastboot should work
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Click to collapse
Said the ROM version was wrong and it failed.

VirtualPride said:
Said the ROM version was wrong and it failed.
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Click to collapse
was afraid of that ..your going to need the kitkat RUU
I'll look for it
your other option is to unlock the bootloader @ htcdev.com
flash custom recovery
http://techerrata.com/browse/twrp2/m7wls
fastboot flash recovery openrecovery-twrp-2.7.0.1-m7wls.img
fastboot erase cache
fastboot reboot-bootloader
and flash a Rom
http://www.htc1guru.com/dld/guru_reset_m7_sprint_3-04-651-2-zip/
To get the file to your phone
TWRP / Advanced / Sideload - swipe to sideload
From PC adb / fastboot folder
you use
adb sideload name-of-rom.zip
make sure the rom is in the same folder as adb / fastboot

clsA said:
was afraid of that ..your going to need the kitkat RUU
I'll look for it
Click to expand...
Click to collapse
Sorry im no help and have no idea what the hell im doing :/ this is why I dont root my phone. somehow this one still got messed up.

VirtualPride said:
Sorry im no help and have no idea what the hell im doing :/ this is why I dont root my phone. somehow this one still got messed up.
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Click to collapse
I edited my post look up
and don't make new threads over the same problem

clsA said:
I edited my post look up
and don't make new threads over the same problem
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Click to collapse
So before I do this is it smarter to just take the phone to a Sprint store or best buy where I got it and make them handle it before I unlock the bootlader?

VirtualPride said:
So before I do this is it smarter to just take the phone to a Sprint store or best buy where I got it and make them handle it before I unlock the bootlader?
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Click to collapse
Yes

clsA said:
Yes
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Click to collapse
Thanks i'll come back if they cant help me.

clsA said:
Yes
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Click to collapse
So I went to best buy and got the new phone today. Its currently on android 4.1.2 Can you help me update it to the latest without me bricking it again?

Don't install any mods this time and update via OTA as normal
Make sure your boot loader status is locked and s on
I assume you don't want s-off?
Sent from my HTC One using xda app-developers app

VirtualPride said:
So I went to best buy and got the new phone today. Its currently on android 4.1.2 Can you help me update it to the latest without me bricking it again?
Click to expand...
Click to collapse
stovie_steve said:
Don't install any mods this time and update via OTA as normal
Make sure your boot loader status is locked and s on
I assume you don't want s-off?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah you should be able to take the OTA no problem ... the first time was just bad luck i suppose. you should be fine