A company cannot state an order has been shipped, when in fact it has not.
Google has sent out UPS tracking to numerous customers stating that their system has not updated, yet the status on Google Play/Wallet shows as shipped. I contacted Google and they stated that this orders would not be shipping for at least 2 weeks or longer. A company cannot state that an order has been "Shipped" when it doesn't plan to for some time.
File a complaint with the Federal Trade Commission if you are one of these irate customers. Let your voice be heard!
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
dosangst said:
A company cannot state an order has been shipped, when in fact it has not.
Google has sent out UPS tracking to numerous customers stating that their system has not updated, yet the status on Google Play/Wallet shows as shipped. I contacted Google and they stated that this orders would not be shipping for at least 2 weeks or longer. A company cannot state that an order has been "Shipped" when it doesn't plan to for some time.
Click to expand...
Click to collapse
First of all, there's already a shipping thread so you should have posted this there.
Second of all, I'm trying to understand what you're saying. Google sent out tracking numbers and updated the status on some peoples' Google Wallet accounts saying that their phone shipped when it has not? Or you didn't get a tracking number like others did but your Wallet account says shipped?
If it's the former, yeah that's pretty jacked up. If it's the latter, well, annoying but a glitch/mistake that will be rectified and didn't harm you. I don't see where you have a valid complaint though if when you contacted Google they owned up to the mistake and told you that it hadn't in fact shipped. If they kept you on the hook for three weeks saying that it's shipping or something like that then file a complaint. Anything else is just you lashing out for getting your hopes up.
EDIT: Also, your statement that a company *cannot* do something needs to be backed up with outside information. As far as I can tell that's a decision that you made.
This will achieve nothing
Viewing threads like this on my N4 is pretty funny.
efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse
Closed
Related
MOD edit: Thread closed before teh troll show up. Also, if you have proof of said scam...contact the admins for more details.
Do not reopen thread, please.
Cheers,
Ok so here it is...
I unlocked a phone for an XDA member a while back so he was in my gmail.
The other week he messaged me saying that he has another phone for me to unlock, an Xperia Ray that he bought for £50.
I unlocked it and also asked if he could get any more he said yes and he would let me know when he had it.
In the meantime I asked if he could get another for my pregnant girlfriend.
He also said yes to that.
A couple of days later he messaged me and said he had 2 ready to send so...
I transferred £100 to his paypal stupidly thinking that I was covered if anything went wrong.
Something did go wrong and I am still waiting.
He has not come online, wont answer emails and paypal say that because I sent the money as a gift then I am not covered for buyer protection.
So I would like to give furrabbit.nh bad feedback and also warn any members not to do business with him.
I have all emails etc and chat logs saved.
I will be reporting all his IMEI numbers as stolen today
Jinx13
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my coffee pot.
Jinx13 said:
Ok so here it is...
I unlocked a phone for an XDA member a while back so he was in my gmail.
The other week he messaged me saying that he has another phone for me to unlock, an Xperia Ray that he bought for £50.
I unlocked it and also asked if he could get any more he said yes and he would let me know when he had it.
In the meantime I asked if he could get another for my pregnant girlfriend.
He also said yes to that.
A couple of days later he messaged me and said he had 2 ready to send so...
I transferred £100 to his paypal stupidly thinking that I was covered if anything went wrong.
Something did go wrong and I am still waiting.
He has not come online, wont answer emails and paypal say that because I sent the money as a gift then I am not covered for buyer protection.
So I would like to give furrabbit.nh bad feedback and also warn any members not to do business with him.
I have all emails etc and chat logs saved.
I will be reporting all his IMEI numbers as stolen today
Jinx13
Click to expand...
Click to collapse
Did u do the transactions in the market place, did u do them in the open for all to see? Never do deals via pm email only personal info to be exchanged that way. Never send as gift you are not protected!
Sent from my MB860 using Tapatalk 2
Just to clarify, is there any particular benefit from ordering it from Google, as opposed to Ebuyer for example?
Certainly is to me.
If I have a problem, I don't want some other company in the middle.
I don't think you get the extra's like the £15 credit & the film unless you buy from Google.
Okay, so the £9 I could save getting it from Ebuyer is not really worth it?
ebuyer seem to suggest we do get the £15 credit - I didn't notice it when I ordered, I think it's been added since.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Timbermill said:
ebuyer seem to suggest we do get the £15 credit - I didn't notice it when I ordered, I think it's been added since.
Click to expand...
Click to collapse
However, I cannot seem to find the footnote for the asterisk besides the line stating the £15 voucher :/
Yeah there's no footnote that I can see either. I'm sure they'll soon open a discussion thread for it, and plenty of people will be asking. I made the decision to order it from ebuyer not expecting to get the credit but it will be a nice bonus if I do. Delivery time was more important to me.
I couldn't find the * as well but if you look at the banner on the right hand side it doesn't show one
I used quidco and got 2% cash back (£4). Not much but every bit helps.
£196 for the tablet with £15 credit and free delivery. :good:
The credit and freebies seem
to be included with US retail sales. (Staples advertises the credit). I'm guessing that sales out of the US may or may not include them - but that there will be no difference between Google Play or third party sellers.
I assume that the main advantage is delivery time.
Google is presumably walking a tightrope, trying to both ensure consumer access to its hardware with Play, and trying to not undercut the retail channels it is wooing.
D'oh - Well spotted
This is the sort of discussion the stickies are for.
So, will you be holding out for the second batch from the Play store or purchasing from somewhere else?
I've called Google a couple of times and been given no definite answer very vague in fact. 'Check online'
I've phoned and called into CarPhoneWarehouse local to me, 'N4, don't know, no idea'
Where else have you tried?
Dates for availability?
Prices?
I'm waiting oin mine to be dispacthed but I do believe Google are starting to say 2 weeks a lot more consistently in their emails. Not the greatest of info but I hope it's a start.. :good:
Well I didn't get one so I'm holding for the next Batch.
Went to my local CPW this morning they did have them in stock but they for contact only.
I did get to play around with one. I must say its a big stop up from the plastic galaxy nexus
Sent from my Galaxy Nexus using xda premium
Kas206 said:
Well I didn't get one so I'm holding for the next Batch.
Went to my local CPW this morning they did have them in stock but they for contact only.
I did get to play around with one. I must say its a big stop up from the plastic galaxy nexus
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I just through to a different CPW, one that actually had it in stock and new what it was.
He went away tp check and said they're not currently selling it SIM free and doesn't know if they will be, hasn't been communicated to them.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
They will be selling it SIM-free, but they're not sure when. They're waiting for the green light from HQ and they're waiting for more stock to come in. Because they're not sure when they're selling they are also unsure of pricing. I have been told £349.99 directly but there are rumours it's going to be £389.99, as you can see from the graph above.
Please continue this conversation in the UK thread that already exists
Thread closed
Once again google ordering system as failed me. My all access music at 7.99 was doing fine billing to my T-Mobile account well not anymore it had a problem and where it could not renew and lost the special pricing within a few days. So I give up spent 2 hours trying to work with google to fix this and I can't ever get the pricing back. And my account renew last month fine.
Another even better issue is I have ordered about 30 nexus 4's and most were from the play store but at some point I found it cheaper to just order a replacement and I didn't have to pay tax saved like 30 bucks. I would just not send back the original wait to get billed. Well lets just say there is a about 3,000 dollars (I never paid for them I know) worth of phones just pending it's been like 6 months or more for most. I thought it had to do with a expired card which is not expired (this is related to the music all access problem I had to update card info) even with a brand new card orders still have not moved.
I'm done with paying google for any services they are too big to have such a stupid system.
Let me get this straight...
You ordered a few replacements and failed to send the original phones back to Google. At which point they kept billing you full price for the new phones they were sending you, accruing to "$3,000" that you still owe Google. Meanwhile, you don't understand why they will no longer honor your $7.99/month all access pricing after your last $7.99 payment failed. And in the end you are angry that Google can't get their "ordering" right?
Your logic is astounding...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
fix YOUR own issues of not paying what YOU owe, or google isnt going to be the only one thats ignoring you.
Lol good that you are done with Google services. They deserve better buyers. Now pay what u owe Google before start whining again.
Sent from my Nexus 4 using Tapatalk 4 Beta
Why cant google send me dozens of devices and not have to have me pay for it
It appears Amazon is delaying at least some of the preorders of the Pixel 4 in orange until sometime between late November and January. I preordered on the first day (October 15) and just received an email that my phone won't be coming anytime soon. It was scheduled to be delivered today. I ordered it with the $100 Amazon GC, which has already shipped. Anybody else get a similar email from Amazon?
ari6126 said:
It appears Amazon is delaying at least some of the preorders of the Pixel 4 in orange until sometime between late November and January. I preordered on the first day (October 15) and just received an email that my phone won't be coming anytime soon. It was scheduled to be delivered today. I ordered it with the $100 Amazon GC, which has already shipped. Anybody else get a similar email from Amazon?
Click to expand...
Click to collapse
Lots of people. Take a look at the 4xl thread. People being charged $100 for the gift card if they cancel the order too. Basically screwed by Amazon if you want the device in a timely fashion.
bobby janow said:
Lots of people. Take a look at the 4xl thread. People being charged $100 for the gift card if they cancel the order too. Basically screwed by Amazon if you want the device in a timely fashion.
Click to expand...
Click to collapse
I'm curious if you'd be able to do a chargeback for false advertisement or something.
I'm sure you could but they'd probably block you or something for purchasing phones in the future.
I'm honestly not surprised. This also happens with PC hardware orders very regularly. I've just learned to avoid trying to buy any newly released electronics from them. Sorry to see you're going through this. :/
Mine arrived 1 day ahead of time.
My Amazon package even lost somehow with courier 2 days ago...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}