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Placed a replacement order for my Nexus 7 today, when can I expect it?

I placed my replacement order for my 16GB Nexus 7 today because it had the left screen lifting issue. When do you guys think we can expect our replacement? Especially for the 16GB version as they've even stopped letting people order on the Play Store. I'm in the US if it makes any difference.
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lostradiant said:
I placed my replacement order for my 16GB Nexus 7 today because it had the left screen lifting issue. When do you guys think we can expect our replacement? Especially for the 16GB version as they've even stopped letting people order on the Play Store. I'm in the US if it makes any difference.
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I just called up. 2-3 days after request was placed you'll get an email you need to respond to. Then the device will ship with 2 day shipping. I was unable to talk my way into overnight. Hope this helps.
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Metallice said:
I just called up. 2-3 days after request was placed you'll get an email you need to respond to. Then the device will ship with 2 day shipping. I was unable to talk my way into overnight. Hope this helps.
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Is the email you are referring to the one where they have a link that directs you to your cart that has a Nexus 7 in it because I received that email today. So does this mean I'll get mine by the end of the week? Sweet.

One of the reps told some random person here that exchanges will ship quickly and take priority over orders. Annoying if you ask me but take it with a grain of salt.

Nexus 7 Replacement

Just received an email from Google Play about my replacement. Didn't see any similar threads pop up but just in case, here is some info for anyone who wants to get theirs replaced:
http://support.google.com/googleplay/bin/static.py?hl=en&page=ts.cs&ts=2693239&from=2693239&rd=1
I literally filled that out yesterday and got my UPS return label, RMA slip, and replacement cart link a about 10 minutes ago. They want the old device back within 21 days and put a $249 authorization hold on your card until they receive it. They have a shopping cart setup for you so you just click the link and place the replacement order.
Sorry if this is a duplicate, mods can take this down if they want.

This is the thread you're looking for
http://forum.xda-developers.com/showthread.php?t=1793436
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Responsibility said:
This is the thread you're looking for
http://forum.xda-developers.com/showthread.php?t=1793436
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That thread gives no useful information on a RMA order, it just talks about those who already or are going to replace.

Yea, the turn arounds are getting faster and faster. My first replacement took a week. My second, half that. Hopefully, I don't have to see how long a third takes...

I got the email to order replacement twice. Just clicked on link in one email but curious if people got it twice too.
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calvin4001 said:
Yea, the turn arounds are getting faster and faster. My first replacement took a week. My second, half that. Hopefully, I don't have to see how long a third takes...
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Are they shipping these expedited or the same method as a brand new order? And was the second replacement for the same issue? Cause that scares me, haha.
Edit: Looked through the post linked above. Guess some got it over a couple days some a little longer. Oh well as long as its coming!

After i got the UPS label, what should i do with the old N7?
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kojaraty said:
After i got the UPS label, what should i do with the old N7?
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Mail it? Lol
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Just an update. Got my replacement tablet a couple days ago and had the screen rising issue out of box. My only reaction: WTF. Feel like returning at least until the manufacturing issues are resolved.
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ripalsanghani said:
Just an update. Got my replacement tablet a couple days ago and had the screen rising issue out of box. My only reaction: WTF. Feel like returning at least until the manufacturing issues are resolved.
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Yeah I think this I what I'm going to do. 4 bad N7s in enough for me.
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NEXUS 4 - French Thread

I leave in Paris and I ordered my N4 the 13th at 9.55
The order is still processing any French guys got a shipping email?
Any information about the N4 and France
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Yes !
I ordered my N4 the 13 nov. 2012 00:17:10 PST according to my e-mail.
And I just received (30 minutes ago) an e-mail telling me that it was shipped

That's very quick. I still wait for my shipping mail

Funny vids for waiting
http://www.youtube.com/watch?v=sLv97vGJv30&feature=youtube_gdata_player
Where are you from?
The order status change to processing to sent?
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Near Paris.
yeah that was quick but i'm glad because i wanted to play with my new toy this week-end I should receive it tomorrow or the following day.
The state changed from "estimated shipping 15th" to "Delivered".

And may I ask you when your credit card as been charged?
I when the N4 was shipped or before?
You have a track number?
Can you tell us in this thread when you receive your N4?
Thanks bro
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I guess it has been charged but I can't be sure. My bank is very slow to update my information... Google said it was charged when it is shipped, so...
I've got a track number and it says that it was shipped at 6 p.m. (french hour). So 2 hours before the email came.
If I don't forget, I will post a message to tell you when I got it !

Ordered at 0:27 PST
Shipped at 6pm, mailed at 8pm
I live in Toulouse.

Lucky man i hope mine will be send tomorrow.

That's great news if they start to ship.
However it seems they don't take it by order time, mine is 00:20:31 PST and still nothing

Aha mine start shipping !

You just received the mail?
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Yes it's send from croissy

Ordered mine at 9:41, still pending shipping. I hope to get it soon!
Does Chronopost deliver on Saturdays btw?

Hydro8 said:
Yes it's send from croissy
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The mail or the nexus?
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The nexus

Just saying : http://forum.xda-developers.com/showthread.php?t=1989422

Cool we ll have it soon
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Yo sry dude haven't search before starting this thread
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fye85 said:
Yo sry dude haven't search before starting this thread
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No problem, this other thread was lying in the abyss of that board.
Anyway, I'm expecting mine for monday haven't received any shipping informations (ordered on nov. 13th at 9:40, heure de paris) and it seems there is no delivery on saturdays so...
If you add the fact that the delivery seems a bit more complex when it comes to shipping 16 Gb devices. From all the ppl who received the Nexus today, all of them had the 8 Gb model, I believe. Take this with a pinch of salt tho.

:( I was so close guys.

They have stock in the Sprint Store. I called yesterday playing dumb to see if I could get a store to sell early. I was told it would be released today. So I take my happy little but over to the Sprint Store as soon as it opens this morning. Lady at the counter tells me yes they have some in stock and yes I can purchase one. She goes back and grabs a box and brings it up to begin the purchase process.
Then a manager stops her. He informs her that they cannot sell them yet and he sends me on my sad little heartbroken way.
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I would have handed them a hundred and been done with it.

It happened so fast. I was so close I could taste root.
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Ugh, I couldn't imagine the anger I would have. But, in all fairness, they're not supposed to sell them.

I know where I'll be at 9AM tomorrow.

Kilmar said:
I know where I'll be at 9AM tomorrow.
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Same here. It'll be like waiting for the midnight release of a video game.
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eXplicit815 said:
Ugh, I couldn't imagine the anger I would have. But, in all fairness, they're not supposed to sell them.
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Damn that sucks man...like having a rug snatched from underneath you...

I just followed a UPS truck to my house and it dropped a package off at the neighbors and kept it moving :'(
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eXplicit815 said:
Ugh, I couldn't imagine the anger I would have. But, in all fairness, they're not supposed to sell them.
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I was just so close and then shot down. Its like going to the Sprint Store to pick up a phone, thinking youre going to get it and then you're shot down. Theres no other way to complete the analogy because that is literally one of the worse things to possibly happen.
bonus points for catching the reference

gmfeny said:
I just followed a UPS truck to my house and it dropped a package off at the neighbors and kept it moving :'(
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Stalker!!! lol :victory:
I would have done the same! haha

slayer69 said:
Stalker!!! lol :victory:
I would have done the same! haha
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I keep hitting refresh on the ups shipping tracker. I have a problem.
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raptoro07 said:
I keep hitting refresh on the ups shipping tracker. I have a problem.
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Do what I did and buy a black one. Since they're delayed for some unspecified amount of time, I only refresh 4-6 times a day.

raptoro07 said:
I keep hitting refresh on the ups shipping tracker. I have a problem.
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Guess I have the same problem :/ I have another shipment coming from UPS so I know I'm going to get overly excited for no reason at least once....

Kilmar said:
Do what I did and buy a black one. Since they're delayed for some unspecified amount of time, I only refresh 4-6 times a day.
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When I was in support and receiving lot of random stuff for folks I found a Windows desktop widget (of all things) that worked really well. You just put in the tracking info and it would show the latest real time info in the widget and you could even click on each delivery and see a map of where the last update had come in and when on the map.
Alas, I ordered from HTC and still have no tracking info.

UPS just left.. no phone! :crying:

Just checked mine and it show's 2nd day air as well, with a scheduled delivery of Monday, 4/22.... WTF. Guess we'll see

Are they still going to be $550 for the 32gb model in stores tomorrow? I was just told by 2 Ca. Stores its $699
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18th.abn said:
Are they still going to be $550 for the 32gb model in stores tomorrow? I was just told by 2 Ca. Stores its $699
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From my experiences it's always cheaper at a Sprint Corporate store. Example:I live next to a "sprint" marked store and I was buying a note II and they wanted $799 for it.. I then found my closest sprint corporate location and bought the phone from them for $600..
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I don't mean to torture you guys but I'm the Sprint Service Manager and I've been playing with mine for 2 days now. Lol :/ I also typed this up on the One. Trust me y'all will love it.

wondering if this would be an up/down grade from a note 2 ... maybe ill just get it for fun and then give it to the kid if im not amazed

Anybody order from Best Buy?

Ordering has been nothing but errors and a waste of time...
Sent From My HTC One!

I ordered the gold one but have not got a shipping yet just a confirmation email
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It seems they still don't have inventory to ship yet.
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I just want to at least order already... Yesterday I was getting a message about my cart being empty and I called and the rep stated it was because it's not actually in the system. Well today I got an email from BB, asking for me to finish my order. Well now I get to the final page where I send in my info to the carrier. All I get now is the following message:
"We're sorry, there was a problem with your request. Please contact your carrier directly for assistance."
I then call Sprint, let them know exactly whats going on, and I'm going through BB because they have an exclusive on Amber Gold. They check my account for issues and say everything is good and there is no errors on there end. BB doesn't seem to know why and keeps sending me to Sprint.
I just want to get the thing in Amber Gold before April 10th.

My cart would clear out if I didn't checkout as a guest. As for the last screen I was getting an error about the order being complete but it was due to me typing in a piece of the account info wrong.
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cincyelite22 said:
My cart would clear out if I didn't checkout as a guest. As for the last screen I was getting an error about the order being complete but it was due to me typing in a piece of the account info wrong.
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That didn't work for me. :/ I even called Sprint to verify I was entering the correct information and all was correct.
Sent From My HTC One!

Will telesales for Bestbuy process it for you?
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cincyelite22 said:
Will telesales for Bestbuy process it for you?
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unfortunately, no. they treat it as a pre-order and don't handle pre-order over the phone, stores don't have it in there systems as an option, and yeah, stuck with this problem online. :///
btw, appreciate your feedback.

I ordered a gold one from BB. Also had errors when logged into my account. Had to checkout as guest and it went through just fine. Did get order confirmation on the 25th but no shipping info or updates yet. Had a friend get his today already. That one was ordered directly from Sprint I just wanted the gold one. I hope it ships soon. Sprint usually will get them to me next day air or 2 day. BB will have to see.

don't order from best buy! it will take an extra week

magicalan said:
don't order from best buy! it will take an extra week
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They got the gold! I'm waiting it out

Sim-X said:
They got the gold! I'm waiting it out
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that is true..if you want the gold(have to wait )

I'll let you guys know when I see inventory in the warehouse as I work for a best buy store. But so far I haven't seen any ones in the systems yet.
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cincyelite22 said:
I'll let you guys know when I see inventory in the warehouse as I work for a best buy store. But so far I haven't seen any ones in the systems yet.
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Thanks, appreciate it. I'm only waiting out for the Gold myself, otherwise, machine gun metal would be in my hand. (Not talking bout my other Machine Gun Metal lol) can't wait!!!
Sent From My HTC One!

If you are still having trouble call 18882378289. I was able to order my gold one through them. This is the number the online chat gave me.
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thesabri said:
If you are still having trouble call 18882378289. I was able to order my gold one through them. This is the number the online chat gave me.
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Still didn't let me over the phone, but the rep said April 2nd, they'd be in stores. Really taking that as a grain of salt but I'm patiently waiting, if this is true, I can relax a bit, it's only til Wednesday. As long as I have my M8 before the 10th, nobody dies. Lol jk Vegas trip coming up.
Sent From My HTC One!

Best Buy near me said they're supposed to have them in store April 6th.
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Shoot, I'll be fine with that, but a definitive answer would be nice. Maybe they will just have inventory the second and in stores by the 6th?
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Rydah805 said:
Shoot, I'll be fine with that, but a definitive answer would be nice. Maybe they will just have inventory the second and in stores by the 6th?
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Sup Rydah. Love your work.
I'm hearing April 10th for best buy stores and possible April 1st for online orders via BestBuy.
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Ascertion said:
Sup Rydah. Love your work.
I'm hearing April 10th for best buy stores and possible April 1st for online orders via BestBuy.
Sent from my LG-LS980
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Best Buy in Florida said they will have them but not allowed to sell them until April 5th.