Hello I have been having a problem that two of my kindle fire 2's have been experiencing after a rooting on the latest 10.2.4.. The problem has to do with location services and the fact that now after the root the location is never able to be determined. I have verified using the weather channel app as well as flixster that before the root when I turn on location-based services the location is able to be determined and after its not. Some things you guys may want to know is that I have installed google playstore and I notice that after you go through the process of adding the playstore and new toggle appears in location-based services that says Location & Google Search I have tried leaving that off as well as leaving that on and both ways no location is able to be determined. So I am wondering is there a way to fix this?? Is anyone else experiencing this problem??
ComputerSteve said:
Hello I have been having a problem that two of my kindle fire 2's have been experiencing after a rooting on the latest 10.2.4.. The problem has to do with location services and the fact that now after the root the location is never able to be determined. I have verified using the weather channel app as well as flixster that before the root when I turn on location-based services the location is able to be determined and after its not. Some things you guys may want to know is that I have installed google playstore and I notice that after you go through the process of adding the playstore and new toggle appears in location-based services that says Location & Google Search I have tried leaving that off as well as leaving that on and both ways no location is able to be determined. So I am wondering is there a way to fix this?? Is anyone else experiencing this problem??
Click to expand...
Click to collapse
Any input on this?? Would like to know if location services are broken when you root. Thanks.
ComputerSteve said:
Any input on this?? Would like to know if location services are broken when you root. Thanks.
Click to expand...
Click to collapse
BUMP
WiFi Location Fails On Kindle Fire 2 After Root of 10.2.4
ComputerSteve said:
Hello I have been having a problem that two of my kindle fire 2's have been experiencing after a rooting on the latest 10.2.4.. The problem has to do with location services and the fact that now after the root the location is never able to be determined. I have verified using the weather channel app as well as flixster that before the root when I turn on location-based services the location is able to be determined and after its not. Some things you guys may want to know is that I have installed google playstore and I notice that after you go through the process of adding the playstore and new toggle appears in location-based services that says Location & Google Search I have tried leaving that off as well as leaving that on and both ways no location is able to be determined. So I am wondering is there a way to fix this?? Is anyone else experiencing this problem??
Click to expand...
Click to collapse
ComputerSteve,
I have heard two problems on the Kindle Fire 2 10.2.4, one is the loss of WiFi after Root and two is the loss of Location Based Services after Root both seem to be the way they were Rooted. OK, let's get to your issue. Let's first have you clear the Data on everything having to do with the Network. Pull down the upper status bar, then select More+, find Applications, then Installed Applications. Clear the Data on all the Network or Location Based Services. Then download and install Titanium Backup free edition: https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup. Once you have Titanium Backup installed, launch Titanium Backup and find the Setting Menu on the Top Right Side of the interface, select Clean Up Davlik cache....Answer Yes to the prompt, then Reboot the Kindle. Did the service wake up? If no, have you installed any application after Root? Anything? The other fix I have seen works is to go to the Kindle Menu More+ by pulling down the status bar, find Location Based Services, uncheck them, reboot and wait about 10 minutes for the Kindle to wake up all services, then go back to More+ Location Based Services and check the boxes again, the idea here is to Restart the service like you would in Windows or Linux.
Please let us know if this helps you.
prokennexusa said:
ComputerSteve,
I have heard two problems on the Kindle Fire 2 10.2.4, one is the loss of WiFi after Root and two is the loss of Location Based Services after Root both seem to be the way they were Rooted. OK, let's get to your issue. Let's first have you clear the Data on everything having to do with the Network. Pull down the upper status bar, then select More+, find Applications, then Installed Applications. Clear the Data on all the Network or Location Based Services. Then download and install Titanium Backup free edition: https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup. Once you have Titanium Backup installed, launch Titanium Backup and find the Setting Menu on the Top Right Side of the interface, select Clean Up Davlik cache....Answer Yes to the prompt, then Reboot the Kindle. Did the service wake up? If no, have you installed any application after Root? Anything? The other fix I have seen works is to go to the Kindle Menu More+ by pulling down the status bar, find Location Based Services, uncheck them, reboot and wait about 10 minutes for the Kindle to wake up all services, then go back to More+ Location Based Services and check the boxes again, the idea here is to Restart the service like you would in Windows or Linux.
Please let us know if this helps you.
Click to expand...
Click to collapse
I tried what you suggested. I cleared the Davlik cache and also toggled the location services.. and it didn't work. The interesting thing is that location works only in certain apps for instance if I go to google.com on opera mobile or maps.google.com in opera mobile the location works but if I use Silk and do the same thing it doesn't work it says that my location could no be determined. Now I know that there is something wrong with this because this is my 4th kindle fire HD I keep returning the ones before thinking that something was wrong but now I see that after a root the location services gets messed up. I hope that there is some type of fix for this. But so far I have tried restoring the device, rerooting, clearing the Davlik cache, adding NetworkLocation.apk which most of the time you cant get to install only one I found would install the once from the MoDaCo Custom ROM for the original kindle fire however that still didn't work. The way I rooted was with the instructions located here http://forum.xda-developers.com/showthread.php?t=2069117 The device is rooted and I verified that with suchecker. My conclusion the Location Services get messed up when You root.
No WiFi Location On Kindle Fire 2 After Root of 10.2.4
ComputerSteve said:
Hello I have been having a problem that two of my kindle fire 2's have been experiencing after a rooting on the latest 10.2.4.. The problem has to do with location services and the fact that now after the root the location is never able to be determined. I have verified using the weather channel app as well as flixster that before the root when I turn on location-based services the location is able to be determined and after its not. Some things you guys may want to know is that I have installed google playstore and I notice that after you go through the process of adding the playstore and new toggle appears in location-based services that says Location & Google Search I have tried leaving that off as well as leaving that on and both ways no location is able to be determined. So I am wondering is there a way to fix this?? Is anyone else experiencing this problem??
Click to expand...
Click to collapse
ComputerSteve,
The solution depends on the method you used to install Google Play Store on the Kindle Fire 2. Was it our method here (we use signed APK's):
[ROOT][HOW TO] Install Google Play Store Noob (Simple) Version
I would like you to download our Google Apps Pack here: Download ICS Google Applications
Extract the package and find OneTimeInitializer.apk and NetworkLocation.apk, move these two to the /system/app folder on your Kindle be sure to change the permissions, here is a small tutorial:
Step 1: Download ICS Google Applications - They are all signed Applications from a trusted source
Step 2: Extract google_apps.zip to your Desktop as google_apps
Step 3: Plug in the Kindle to USB, wait for the Kindle Internal Drive to mount
Step 4: Using Windows Explorer, move google_apps to /Kindle/Internal Drive/Download
Step 5: Using ES File Explorer or Root Explorer, copy ONLY OneTimeInitializer.apk and NetworkLocation.apk from /sdcard/Download to /system/app
Step 6: Change the permissions on OneTimeInitializer.apk and NetworkLocation.apk to User: Read Write Group: Read and Others: Read
Step 7: Go to the Installed Applications option on the Kindle by pulling down the upper status bar next to the time, select More+, next find Applications, select Applications then select Installed Applications
Step 8: Find and select Network Location - clear the Data on Network Location
Step 9: Find System - clear the Data on System
Step 10: Next back out of Applications by pressing the <- Back Arrow twice, find and select Location-based Services, then turn OFF both Enable Location-based Services and Location & Google Search
Step 11: Reboot the Kindle
Step 12: Find and select Location-based Services, then turn ON both Enable Location-based Services and Location & Google Search
Step 13: Reboot the Kindle
Step 14: Launch either Google Chrome or Silk Web Browser go to http://www.google.com/ wait for the service to ask you to ALLOW you to store and share the current location. Be sure to click on "Share Location"
Step 15: You have enabled the Location-based Services
The above steps usually wakes up the Location Based Services.:good: Please let us know if this solves your problem.
https://dl.dropbox.com/u/54456659/google_apps.zip
prokennexusa said:
ComputerSteve,
The solution depends on the method you used to install Google Play Store on the Kindle Fire 2. Was it our method here (we use signed APK's):
[ROOT][HOW TO] Install Google Play Store Noob (Simple) Version
I would like you to download our Google Apps Pack here: Download ICS Google Applications
Extract the package and find OneTimeInitializer.apk and NetworkLocation.apk, move these two to the /system/app folder on your Kindle be sure to change the permissions, here is a small tutorial:
Step 1: Download ICS Google Applications - They are all signed Applications from a trusted source
Step 2: Extract google_apps.zip to your Desktop as google_apps
Step 3: Plug in the Kindle to USB, wait for the Kindle Internal Drive to mount
Step 4: Using Windows Explorer, move google_apps to /Kindle/Internal Drive/Download
Step 5: Using ES File Explorer or Root Explorer, copy ONLY OneTimeInitializer.apk and NetworkLocation.apk from /sdcard/Download to /system/app
Step 6: Change the permissions on OneTimeInitializer.apk and NetworkLocation.apk to User: Read Write Group: Read and Others: Read
Step 7: Go to the Installed Applications option on the Kindle by pulling down the upper status bar next to the time, select More+, next find Applications, select Applications then select Installed Applications
Step 8: Find and select Network Location - clear the Data on Network Location
Step 9: Find System - clear the Data on System
Step 10: Next back out of Applications by pressing the <- Back Arrow twice, find and select Location-based Services, then turn OFF both Enable Location-based Services and Location & Google Search
Step 11: Reboot the Kindle
Step 12: Find and select Location-based Services, then turn ON both Enable Location-based Services and Location & Google Search
Step 13: Reboot the Kindle
Step 14: Launch either Google Chrome or Silk Web Browser go to http://www.google.com/ wait for the service to ask you to ALLOW you to store and share the current location. Be sure to click on "Share Location"
Step 15: You have enabled the Location-based Services
The above steps usually wakes up the Location Based Services.:good: Please let us know if this solves your problem.
https://dl.dropbox.com/u/54456659/google_apps.zip
Click to expand...
Click to collapse
This didn't work Either. I tried what you said and still only certain apps get location for instance Opera but not silk even though it ask for me to allow it and then I get the icon on the status bar it still says the location cannot be determined.
ComputerSteve said:
This didn't work Either. I tried what you said and still only certain apps get location for instance Opera but not silk even though it ask for me to allow it and then I get the icon on the status bar it still says the location cannot be determined.
Click to expand...
Click to collapse
I just wanted to update you guys that I now am using a Kindle Fire HD 7inch display with firmware 7.2.3 however even with this device location has stopped working and is only working with some apps like opera.
ComputerSteve said:
I just wanted to update you guys that I now am using a Kindle Fire HD 7inch display with firmware 7.2.3 however even with this device location has stopped working and is only working with some apps like opera.
Click to expand...
Click to collapse
Does anyone know how to fix location services ??
No WiFi Location On Kindle Fire 2 After Root of 10.2.4
ComputerSteve said:
I just wanted to update you guys that I now am using a Kindle Fire HD 7inch display with firmware 7.2.3 however even with this device location has stopped working and is only working with some apps like opera.
Click to expand...
Click to collapse
ComputerSteve,
We have walked you through the entire scope of Location Based Services, the only thing left is to either Reset the Kindle Fire HD 7" to Factory Defaults or download the software update and follow these instructions.
Before we proceed are you 100% sure you do not have something in your network blocking Location Based Services? We just have not heard of two devices having the same problem, this makes me lean towards a network issue. If not, there is one thing left and I am not sure this will solve your issue.
Step 1: Download the Amazon Kindle Fire HD 7.2.3 Update from here: Download Software Update 7.2.3
Step 2: Change the update-kindle-7.2.3_D025_2330720.bin to update-kindle-7.2.3_D025_2330720.zip
Step 3: Using 7-Zip, unzip update-kindle-7.2.3_D025_2330720.zip to update-kindle-7.2.3_D025_2330720 folder
Step 4: Using the update-kindle-7.2.3_D025_2330720 as your master image, slowly copy apk's from the update /system/app folder and replace them on your Kindle Fire HD 7" /system/app folder - be sure to check the Permissions on every apk replaced, they need to be: User: Read Write Group: Read and Others: Read
Step 5: After you have updated the APK's reboot the Kindle.
My feeling is you have something blocking Network Location Based Services at times.
prokennexusa said:
ComputerSteve,
We have walked you through the entire scope of Location Based Services, the only thing left is to either Reset the Kindle Fire HD 7" to Factory Defaults or download the software update and follow these instructions.
Before we proceed are you 100% sure you do not have something in your network blocking Location Based Services? We just have not heard of two devices having the same problem, this makes me lean towards a network issue. If not, there is one thing left and I am not sure this will solve your issue.
Step 1: Download the Amazon Kindle Fire HD 7.2.3 Update from here: Download Software Update 7.2.3
Step 2: Change the update-kindle-7.2.3_D025_2330720.bin to update-kindle-7.2.3_D025_2330720.zip
Step 3: Using 7-Zip, unzip update-kindle-7.2.3_D025_2330720.zip to update-kindle-7.2.3_D025_2330720 folder
Step 4: Using the update-kindle-7.2.3_D025_2330720 as your master image, slowly copy apk's from the update /system/app folder and replace them on your Kindle Fire HD 7" /system/app folder - be sure to check the Permissions on every apk replaced, they need to be: User: Read Write Group: Read and Others: Read
Step 5: After you have updated the APK's reboot the Kindle.
My feeling is you have something blocking Network Location Based Services at times.
Click to expand...
Click to collapse
I really don't believe that anything is blocked all I did was root the device I just got it from amazon.. Like I said before this has also happened to my Kindle Fire 2 running 10.2.4 and that was right after I got it as well. I think that the root breaks something with the location services. For example if I load up The Weather Channel App on the kindle it cant determine the location but if I load up opera and go to maps.google.com it knows the location but if I open silk and go to maps.google.com the location doesn't work.
No WiFi Location On Kindle Fire 2 and HD 7" After Root of 10.2.4 and 7.2.3
ComputerSteve said:
I really don't believe that anything is blocked all I did was root the device I just got it from amazon.. Like I said before this has also happened to my Kindle Fire 2 running 10.2.4 and that was right after I got it as well. I think that the root breaks something with the location services. For example if I load up The Weather Channel App on the kindle it cant determine the location but if I load up opera and go to maps.google.com it knows the location but if I open silk and go to maps.google.com the location doesn't work.
Click to expand...
Click to collapse
ComputerSteve,
I understand your skepticism but you have to look at it this way:
We have over 40 Kindles in our office, so we see a lot. Out of these 40 tablets, we have had one, only one that had a location based issue. When we dug deep, we found the user installed a Firewall at home that was blocking these requests. Now, I will say, being in this industry since 1978 we have found quiescences are usually the key to the solution. Having said this, you said you had a Kindle Fire 2 that had a problem with Location Based Services, correct? Then you said you now have a Kindle Fire HD 7" with a problem with Location Based Services, correct?
So, we can safely conclude the following:
1. Your WiFi is blocking the Location Based Service - check your Firewall Logs or enable logging on your Firewall
OR
2. The method you used to Root the devices has damaged Location Based Service, what Root method did you use on BOTH tablets? We would suspect you used the same method and if this is the truth, let us know and we will try to reverse the process without removing Superuser.
prokennexusa said:
ComputerSteve,
I understand your skepticism but you have to look at it this way:
We have over 40 Kindles in our office, so we see a lot. Out of these 40 tablets, we have had one, only one that had a location based issue. When we dug deep, we found the user installed a Firewall at home that was blocking these requests. Now, I will say, being in this industry since 1978 we have found quiescences are usually the key to the solution. Having said this, you said you had a Kindle Fire 2 that had a problem with Location Based Services, correct? Then you said you now have a Kindle Fire HD 7" with a problem with Location Based Services, correct?
So, we can safely conclude the following:
1. Your WiFi is blocking the Location Based Service - check your Firewall Logs or enable logging on your Firewall
OR
2. The method you used to Root the devices has damaged Location Based Service, what Root method did you use on BOTH tablets? We would suspect you used the same method and if this is the truth, let us know and we will try to reverse the process without removing Superuser.
Click to expand...
Click to collapse
Ok, Here is what I can tell you. I have used this method located here http://forum.xda-developers.com/showthread.php?t=2069117 I downloaded the files in that thread and I had no problems the device rooted. I have also no location problems on any of my other devices, I have an iPad 3rd gen and an iPhone 4s both get location fine. I also am using a Time Capsule which doesn't contain an inbuilt firewall. I must say that before the root my location services on the kindle did work. Also I followed the info in this thread and added to my kindles system/app folder the NetworkLocation.apk and the Onetimeinitializer.apk and for a second it looked like location services would work however it had the wrong location I am in Oceanside, NY and it was saying I was in some other state. So I rebooted the device and then after the reboot again location would only work in certain apps such as Opera and in Opera it had the right location it said I was in Oceanside, NY. I don't get why this isn't working I also did what someone else in this thread suggested and I replaced each system/app from a freshly downloaded Kindle Fire HD update.. also I verified all my permissions are User - RW Group- R Others- R. I hope this helps. Thanks.
No WiFi Location On Kindle Fire 2 After Root of 10.2.4
ComputerSteve said:
Ok, Here is what I can tell you. I have used this method located here http://forum.xda-developers.com/showthread.php?t=2069117 I downloaded the files in that thread and I had no problems the device rooted. I have also no location problems on any of my other devices, I have an iPad 3rd gen and an iPhone 4s both get location fine. I also am using a Time Capsule which doesn't contain an inbuilt firewall. I must say that before the root my location services on the kindle did work. Also I followed the info in this thread and added to my kindles system/app folder the NetworkLocation.apk and the Onetimeinitializer.apk and for a second it looked like location services would work however it had the wrong location I am in Oceanside, NY and it was saying I was in some other state. So I rebooted the device and then after the reboot again location would only work in certain apps such as Opera and in Opera it had the right location it said I was in Oceanside, NY. I don't get why this isn't working I also did what someone else in this thread suggested and I replaced each system/app from a freshly downloaded Kindle Fire HD update.. also I verified all my permissions are User - RW Group- R Others- R. I hope this helps. Thanks.
Click to expand...
Click to collapse
ComputerSteve,
Thank you very much for the detailed response, this was helpful in ruling out several factors. OK, we know the Rooting Method is not the cause of the problem, as long as you choose option 1 when using Root Many Android, if you used Option 2 then we may need to revers damage done to the Kindle but even that damage will not cause Location Based Services to fail.
What we would like you to do is take one of the Kindle and perform a Factory Reset, let's see if Location Based Services works on the Reset Kindle.
Since you have replaced the /system/app apk's as we requested a couple of days ago, you have done just about everything except a Factory Reset. If we can think of another solution, we will add the information to this post - at this point we are quite perplexed. Since this is not a common occurance, it is hard to nail down what is failing.
prokennexusa said:
ComputerSteve,
Thank you very much for the detailed response, this was helpful in ruling out several factors. OK, we know the Rooting Method is not the cause of the problem, as long as you choose option 1 when using Root Many Android, if you used Option 2 then we may need to revers damage done to the Kindle but even that damage will not cause Location Based Services to fail.
What we would like you to do is take one of the Kindle and perform a Factory Reset, let's see if Location Based Services works on the Reset Kindle.
Since you have replaced the /system/app apk's as we requested a couple of days ago, you have done just about everything except a Factory Reset. If we can think of another solution, we will add the information to this post - at this point we are quite perplexed. Since this is not a common occurance, it is hard to nail down what is failing.
Click to expand...
Click to collapse
Ok, I have done a Factory Reset and it is still not working. If you guys find any solution please post it. Thanks.
No WiFi Location On Kindle Fire 2 After Root of 10.2.4
ComputerSteve said:
Ok, I have done a Factory Reset and it is still not working. If you guys find any solution please post it. Thanks.
Click to expand...
Click to collapse
ComputerSteve,
OK, now you have me wondering about your network. If you have performed a Factory Reset, this should have reverted the Kindle. Wait a minute, it hit me, the Kindle Fire keeps the /system/app in tact when you perform a Factory Reset - it wipe the other folders. So the problem is in the /system/app folder - must be the problem but what app is causing you trouble..
Give us a little time to look at other tablets to see if something jars us. We just got another Kindle in today, turned it on, Location Based Services works flawlessly.
We spent over 2 hours today, attempting to dig at your issue, so far nothing - we were able to replicate a firewall blocking the communication but it does not make sense if you own the router.
Please respond back with a few key pieces of information that would help us to solve your issue:
1. Your Internet Service Provider - Comcast, Verizon, AT&T etc
2. Internet Type - Cable, Fiber, DSL, DSL with PPPoE, Satellite, etc
3. Firewall/Router Make Model and Version (If Applicable) - Just flip over the Wireless Router or look at the back of the Router/Access Point
4. Wireless Communication Used - WPS, WPA, WEP, etc.
prokennexusa said:
ComputerSteve,
OK, now you have me wondering about your network. If you have performed a Factory Reset, this should have reverted the Kindle. Wait a minute, it hit me, the Kindle Fire keeps the /system/app in tact when you perform a Factory Reset - it wipe the other folders. So the problem is in the /system/app folder - must be the problem but what app is causing you trouble..
Give us a little time to look at other tablets to see if something jars us. We just got another Kindle in today, turned it on, Location Based Services works flawlessly.
We spent over 2 hours today, attempting to dig at your issue, so far nothing - we were able to replicate a firewall blocking the communication but it does not make sense if you own the router.
Please respond back with a few key pieces of information that would help us to solve your issue:
1. Your Internet Service Provider - Comcast, Verizon, AT&T etc
2. Internet Type - Cable, Fiber, DSL, DSL with PPPoE, Satellite, etc
3. Firewall/Router Make Model and Version (If Applicable) - Just flip over the Wireless Router or look at the back of the Router/Access Point
4. Wireless Communication Used - WPS, WPA, WEP, etc.
Click to expand...
Click to collapse
I already answered this but here I go again...
1. Internet service provider - Cablevision/Optimum Online
2. Internet Type - Cable
3. Firewall/Router - Apple Time Capsule - No Firewall is even available
4. Wireless Communication Used - WPA/WPA2 Mixed
Again I have no problems with location on any other devices my iMac and My Macbook pro all see my current location if I go to maps.google.com also all my other devices such as my iPhone and iPad the only device as I said that is having any location problems is the kindle and that started after I rooted. Thanks.
No WiFi Location On Kindle Fire 2 After Root of 10.2.4
ComputerSteve said:
I already answered this but here I go again...
1. Internet service provider - Cablevision/Optimum Online
2. Internet Type - Cable
3. Firewall/Router - Apple Time Capsule - No Firewall is even available
4. Wireless Communication Used - WPA/WPA2 Mixed
Again I have no problems with location on any other devices my iMac and My Macbook pro all see my current location if I go to maps.google.com also all my other devices such as my iPhone and iPad the only device as I said that is having any location problems is the kindle and that started after I rooted. Thanks.
Click to expand...
Click to collapse
ComputerSteve,
Apple Time Capsule is a firewall since this is an Apple Airport with a hard drive. This device support Port Forwarding and several advanced firewall functions, we are quite familiar with this device.
OK, now we are getting somewhere! There is a known issue with Apple Time Capsule not releasing the Location, thus not allowing non-apple devices to see the new location.
Just FYI: Apple maintains a database of the Apple Time Capsule locations, this is known to cause people problems like you are describing.
Give me a little time to refresh our memory on the resolution.
prokennexusa said:
ComputerSteve,
Apple Time Capsule is a firewall since this is an Apple Airport with a hard drive. This device support Port Forwarding and several advanced firewall functions, we are quite familiar with this device.
OK, now we are getting somewhere! There is a known issue with Apple Time Capsule not releasing the Location, thus not allowing non-apple devices to see the new location.
Just FYI: Apple maintains a database of the Apple Time Capsule locations, this is known to cause people problems like you are describing.
Give me a little time to refresh our memory on the resolution.
Click to expand...
Click to collapse
Just wanted to update you... The time capsule isn't the problem. After you posted this I tried a different router the WNDR3400 netgear and guess what it did the same exact thing my devices other then the kindle fire were all getting location. I have now tried a different router, clearing the Dalvik cache, replacing the entire system/app folder from stock kindle fire update zip, adding networklocation.apk and onetimeinitializer.apk. None of these things have worked. Like I said before location works but only in certain apps for instance if I start silk and go to google maps or any other site that needs location it says the location could not be determined but if I go to the same site on opera then the location works right away. This has to be a problem with rooting because this happened to my kindle fire 2 and now my kindle fire hd after rooting. Thanks and I hope that there is a way to fix this. Is there anyway to reinstall the whole OS or is that what I did when I replaced the whole system/app folder also can you unroot fully and return the kindle back to stock? I am soon going to get a factory cable but is there anyway to use Kindle Fire HD and 2 First Aide Software - Noob (Simple) Version without a factory cable I know that certain apps can restart the kindle into fastboot. Thanks.
DATA POINT
Location services is broken after rooting my 8.9 as well.
Sent from my KFJWI using Tapatalk HD
Related
Hi All,
I am a proud owner of the Kindle Fire HD and I am pretty new in the Android World.
I have rooted the computer with success. Afterward I have installed all the applications as indicated (Market, Vending and Google Play).
Now the application gives me an error message with "could not retrieve information from the server". Does anybody knows how to resolve this?
Does it have to do something with a log, data, settings, IP address, location (residing outside the USA), user account, particular file, etc.
Can somebody PPPPPPPLLLLLLLEEEEEEEEAAAAAAAASSSSSSSSSSSEEEEEEEEEE help me with this? I am almost giving it up......
Thanks in advance.
Prof
Google Play Market Error "could not retrieve information from the server"
profgokker said:
Hi All,
I am a proud owner of the Kindle Fire HD and I am pretty new in the Android World.
I have rooted the computer with success. Afterward I have installed all the applications as indicated (Market, Vending and Google Play).
Now the application gives me an error message with "could not retrieve information from the server". Does anybody knows how to resolve this?
Does it have to do something with a log, data, settings, IP address, location (residing outside the USA), user account, particular file, etc.
Can somebody PPPPPPPLLLLLLLEEEEEEEEAAAAAAAASSSSSSSSSSSEEEEEEEEEE help me with this? I am almost giving it up......
Thanks in advance.
Prof
Click to expand...
Click to collapse
profgokker,
No worries, this is a common error and is no way caused by geographic location. Google
Play Store works throughout the world, including China, although the Chinese attempt
to block Google Play. The problem is either the Google Play Framework is corrupt or
the Vending.apk is corrupt. Let's first replace the Vending.apk application. We have
attached Vending.apk to this thread. Download Vending.apk, move it to /Kindle Drive/
Internal Drive/Download. Then using ES File Explorer with Root Settings enabled, move
/sdcard/Download/Vending.apk to /system/app. You will get a warning, click yes
to replace Vending.apk. Next, change the permissions on Vending.apk to Owner: Read Write
Group: Read Others: Read. Next click on /system/app/Vending.apk choose Install.
After you complete the install of Vending.apk, then download Phonesky.apk which
is attached to this thread, move it to /Kindle Drive/Internal Drive/Download. Next
click on /sdcard/Download/Phonesky.apk to install and upgrade the Google Store
to Version 3.10.10. Then go to your /Apps, click on Google Play Store icon, Agree
to the License and attach an account to Google Play Store. If this does not
resolve your problem I will give you instruction on how to upgrade the Google
Framework.
Unfortunately I am having the same problem. Where can I find an uncorrupted googleplayframework? Thank by the way for your quick response and effort.
Unfortunately having the same problem. Where can I find an uncorrupted googleplayframework file? What can I do further?
Thanks for your effort and timely response
Google Play Market Error "could not retrieve information from the server"
profgokker said:
Unfortunately having the same problem. Where can I find an uncorrupted googleplayframework file? What can I do further?
Thanks for your effort and timely response
Click to expand...
Click to collapse
profgokker,
We have over 300 people a day download the same files I gave you, so you can be well assured
They are good. OK, to the problem. You are sure that you did not install a firewall, correct? Did you
install any security software? If no and no, first COMPLETELY uninstall Google everything, through
the Kindle Uninstall Service, we can not take a chance that one package is effecting Google Play.
Remove all items that you recently moved to /system/app. The Reboot the Kindle. Check the
Amazon Add Remove Programs - anything Google left? If no, you are good to take the next
step. Go to our Tutorial [How to] Install Google Play, the link is here:
http://forum.xda-developers.com/showthread.php?t=2069329
The idea here is simple. We will be replacing everything Google and since we have over
300 successful installs a day through those instructions and packages. The good new is
that the download package included in the tutorial will be slightly different than the files
I gave you today. If you still are not working after do a complete reinstall, there is
something wrong with the Kindle or your network. You can also send it into our firm,
we do offer Kindle Repair but I really do not believe you will have to take this drastic
step. You may call me as well, the first 5 minutes is free.
I still could not get through, same message again. I followed every instruction, but I am not sure what you mean with "Amazon Uninstallation Service", could you explain this further?
I even set everything to 'factory settings' and rooted the table again.
How do I know if it is a devide problem or network problem? If I go to the internet site of google.play, I have a similar message (server error), does this indicate a network issue? Or is this normal?
I will try it one more time and than I have no other option to contact you. Although I already give it up for google play on my kindle.
Thanks for your effort and fast response, which I appreciate very much.
I just noted that I just cannot access Google play from my location., not even via the internet. It looks that Google play has blocked my region (Caribbean), very frustrating. I tried to access it at workplace with company computer, other computers in my home; Google play just gives an error. Now I accessed a computer in Europe, and voila......' working there
Amazon does also not even allow me to the webshop (no US credit card).
Does anybody have a solution? Or just switch to Apple? Very disappointed in the of the kf
I just installed Orbot (there is also a post on xda), followed the instruction and voila...... i have access to Google Play.
So there is a block for my region for Google Play and I bypassed this via the program.
profgokker said:
I just installed Orbot (there is also a post on xda), followed the instruction and voila...... i have access to Google Play.
So there is a block for my region for Google Play and I bypassed this via the program.
Click to expand...
Click to collapse
profgokker,
Are you in a Corporate Network or is this at home? The reason I ask is we have customers that
originate in the Caribbean and I have not hear any complaints unless your ISP is blocking Google Play.
Either way, I am glad you were able to make it work with Orbot Proxy Server:
https://play.google.com/store/apps/details?id=org.torproject.android&hl=en
This is a great program.
Hi all,
I've been plagued with this issue over the last month or so. I have location based services set to off and get a frequent popup box stating the following:
"Location Based Service Disabled. You need to enable location based services if you want to use the location-based features of this application. Once enabled, Kindle Fire will use Wi-Fi to help determine your location."
This comes up when I have Dolphin Browser open and go to Google, and sporadically at other websites. Anyone know a way to STOP this from coming up?? If I wanted this service enabled (which I don't, and won't), I would enable the thing. Why the constant nag to turn it on? It seems it must be related to a particular app I have installed, but I haven't been able to pinpoint which one.
Braves1995 said:
Hi all,
I've been plagued with this issue over the last month or so. I have location based services set to off and get a frequent popup box stating the following:
"Location Based Service Disabled. You need to enable location based services if you want to use the location-based features of this application. Once enabled, Kindle Fire will use Wi-Fi to help determine your location."
This comes up when I have Dolphin Browser open and go to Google, and sporadically at other websites. Anyone know a way to STOP this from coming up?? If I wanted this service enabled (which I don't, and won't), I would enable the thing. Why the constant nag to turn it on? It seems it must be related to a particular app I have installed, but I haven't been able to pinpoint which one.
Click to expand...
Click to collapse
Sounds like Google wants to know where you are. Something with the website not with the Kindle itself if that makes sense. See if you can look through the Google settings through dolphin and find something related to location based services. Also, do you have Facebook or Facebook messenger installed? Those 2 may be requesting it as well...
Sent from my KFTT using xda app-developers app
Couldn't solve this through Dolphin, which is a shame because it's an awesome browser otherwise. So, uninstalled and went with Opera Mini..haven't had the popup message since.
Braves1995 said:
Couldn't solve this through Dolphin, which is a shame because it's an awesome browser otherwise. So, uninstalled and went with Opera Mini..haven't had the popup message since.
Click to expand...
Click to collapse
There's a setting in dolphin itself to turn off location based services. Once you set it to off, it shouldn't ask you again.
fachadick said:
There's a setting in dolphin itself to turn off location based services. Once you set it to off, it shouldn't ask you again.
Click to expand...
Click to collapse
It WAS set to off. That is WHY the popup was appearing. The popup was requesting that I turn it on.
Braves1995 said:
It WAS set to off. That is WHY the popup was appearing. The popup was requesting that I turn it on.
Click to expand...
Click to collapse
I thought you meant the setting in the Kindle was set to off, not this one in dolphin. If you don't set it to off in dolphin also, dolphin thinks it on, tries to get your location from the Kindle when it hits certain websites, but sees that it's off, and tells you to turn in on in the Kindle. Which is exactly what your describing. Sorry if I misunderstood.
fachadick said:
I thought you meant the setting in the Kindle was set to off, not this one in dolphin. If you don't set it to off in dolphin also, dolphin thinks it on, tries to get your location from the Kindle when it hits certain websites, but sees that it's off, and tells you to turn in on in the Kindle. Which is exactly what your describing. Sorry if I misunderstood.
Click to expand...
Click to collapse
This is making me feel completely ignorant, lol. I have it set to off in the Kindle settings as well as within Dolphin Browser. I'm still getting the popup. Could it have something to do with the "Private" mode setting? I have that set to off too, but I tried it with on and it still did it. Basically, I've tried every combination I could think of. I notice in the Kindle setting there is also an on/off switch relating to Location Services and Google. This popup I'm getting usually happens when I go to Google.com, but not always. Sometimes it randomly comes up when I visit other sites. I'm wondering if I have something else installed that could be conflicting and prompting this popup. Here's screenshots of how I currently have it set and still getting the popup:
Braves1995 said:
This is making me feel completely ignorant, lol. I have it set to off in the Kindle settings as well as within Dolphin Browser. I'm still getting the popup. Could it have something to do with the "Private" mode setting? I have that set to off too, but I tried it with on and it still did it. Basically, I've tried every combination I could think of. I notice in the Kindle setting there is also an on/off switch relating to Location Services and Google. This popup I'm getting usually happens when I go to Google.com, but not always. Sometimes it randomly comes up when I visit other sites. I'm wondering if I have something else installed that could be conflicting and prompting this popup. Here's screenshots of how I currently have it set and still getting the popup:
Click to expand...
Click to collapse
That might be it. I was getting that message on my wife's kindle before I turned that option off in dolphin, and haven't seen it since. But she doesn't have that Google services option in the kindle settings, just the basic kindle location settings one. She's running a pretty stock unrooted setup. Sorry I couldn't be more help. But if I had to guess, I would think that Google location setting is the culprit.
fachadick said:
That might be it. I was getting that message on my wife's kindle before I turned that option off in dolphin, and haven't seen it since. But she doesn't have that Google services option in the kindle settings, just the basic kindle location settings one. She's running a pretty stock unrooted setup. Sorry I couldn't be more help. But if I had to guess, I would think that Google location setting is the culprit.
Click to expand...
Click to collapse
Thank you for helping me out. I'll play around with it a bit more and report back any new results.
Edit: It appears that in Dolphin Browser if you view sites via the desktop version and not the mobile version ('classic' in Google) this popup does not appear, which is just fine with me as I dislike mobile versions of webpages anway. So, all is good: location based services are disabled and no more popups!
Nice, glad you got it working!
I have dolphin set as iPad. Afterall, this is a tablet.
Braves1995 said:
Hi all,
I've been plagued with this issue over the last month or so. I have location based services set to off and get a frequent popup box stating the following:
"Location Based Service Disabled. You need to enable location based services if you want to use the location-based features of this application. Once enabled, Kindle Fire will use Wi-Fi to help determine your location."
This comes up when I have Dolphin Browser open and go to Google, and sporadically at other websites. Anyone know a way to STOP this from coming up?? If I wanted this service enabled (which I don't, and won't), I would enable the thing. Why the constant nag to turn it on? It seems it must be related to a particular app I have installed, but I haven't been able to pinpoint which one.
Click to expand...
Click to collapse
Old thread yes, but I just experienced this problem so just in case anyone else has it... Unfortunately I own a Fire 7, 5th generation running 5.3.2.1. Since it can't be rooted, I am trying to limit Amazon's access to the tablet as much as possible. While I was doing so, I was setting up WiFi and went to location based services and pretty much turned off all location services to all Amazon apps and services, including Silk. Opps. What I didn't realize was I had installed other apps which I had yet to fully set up. When I turned off the location for Silk, it blocked Google and other services from receiving my location. I managed to fix the issue, while still having all Amazon location services turned off, by installing google Maps and allowing Google to access my location through there. It worked and i still have all of Amazon blocked.
I've used Fake GPS on my CM running phone and would like to use it or Location Spoofer on my rooted Kindle Fire HD7. I understand that the Fire doesn't have a gps and when I try to sideload Fake GPS it simply won't install. When location spoofer is installed it doesn't work, saying I need to enable location access (when I already have) and therefore doesn't work. Does anyone have a recommendation on getting this working? I've searched the forum and haven't been able to find anything on this realted to the Kindle Fire HD7
I'm on 7.4.3
Thanks
sfpauly said:
I've used Fake GPS on my CM running phone and would like to use it or Location Spoofer on my rooted Kindle Fire HD7. I understand that the Fire doesn't have a gps and when I try to sideload Fake GPS it simply won't install. When location spoofer is installed it doesn't work, saying I need to enable location access (when I already have) and therefore doesn't work. Does anyone have a recommendation on getting this working? I've searched the forum and haven't been able to find anything on this realted to the Kindle Fire HD7
I'm on 7.4.3
Thanks
Click to expand...
Click to collapse
It might be a little late, but assuming you are rooted, you can use KFHD xSettings (found here: http://forum.xda-developers.com/showthread.php?t=2124384) to enable developer options. Then, after a reboot, go to Notification Bar>More>Device>Developers Options and you should see an option to "Allow Mock Locations" somewhere near the top.
I've been trying all day to fake my location, my device is rooted and on fire nexus rom. for some reason it just won't allow me to mock my location, even when I try and enable it in developer options(in which case it just turns mock locations off right away).
anyone have any luck on this? maybe I have to go back to stock firmware?
thanks in advance
lukethovito said:
I've been trying all day to fake my location, my device is rooted and on fire nexus rom. for some reason it just won't allow me to mock my location, even when I try and enable it in developer options(in which case it just turns mock locations off right away).
anyone have any luck on this? maybe I have to go back to stock firmware?
thanks in advance
Click to expand...
Click to collapse
Mock location stays enabled on CM 12.1 but is largely ineffective as the device lacks a physical GPS chip which causes most apps to cough up a fir ball. I do have an external (OTG/USB) receiver; with that attached Mock locations works fine.
I don't have a device with Fire Nexus installed as present so can not confirm if the above findings are applicable with that rom. Suspect it will work fine with an external receiver.
lukethovito said:
I've been trying all day to fake my location, my device is rooted and on fire nexus rom. for some reason it just won't allow me to mock my location, even when I try and enable it in developer options(in which case it just turns mock locations off right away).
anyone have any luck on this? maybe I have to go back to stock firmware?
thanks in advance
Click to expand...
Click to collapse
Ive been playing with this using stock OS 5.1.3 with the Google Play apps added. Ive found some puzzling things. I know the tablet does not have a GPS chip, despite this I used the app 'Fake GPS' to set a fake position. If I use the browser and browse to google maps page, I can see it does indeed pick up the fake location. The app Google Maps also shows the fake position but only if Google Play services is frozen with titanium backup. If Play services is running, Google Maps does not pick up the fake location. Here is my theory: The tablet is designed to work without Google Play services and has its own Wifi based location technique for some reason it can be fooled by adding a GPS signal (possibly because it has the capability of using this interface in the tablets with GPS and LTE).. Google Play services works standalone, possibly because it detects that there is no GPS chip. If you want to spoof Google Play services I guess you must generate a fake WiFi signal, not a fake GPS signal. I don't know whether there are Apps capable of doing this. Otherwise you have to get into the internals of Google Play services which does not sound easy. As you can see its all speculative. If anyone know of a way to spoof Google play services with a Wifi type technique I would love to know. There must be a way to do this for testing.
julianporter5 said:
Ive been playing with this using stock OS 5.1.3 with the Google Play apps added. Ive found some puzzling things. I know the tablet does not have a GPS chip, despite this I used the app 'Fake GPS' to set a fake position. If I use the browser and browse to google maps page, I can see it does indeed pick up the fake location. The app Google Maps also shows the fake position but only if Google Play services is frozen with titanium backup. If Play services is running, Google Maps does not pick up the fake location. Here is my theory: The tablet is designed to work without Google Play services and has its own Wifi based location technique for some reason it can be fooled by adding a GPS signal (possibly because it has the capability of using this interface in the tablets with GPS and LTE).. Google Play services works standalone, possibly because it detects that there is no GPS chip. If you want to spoof Google Play services I guess you must generate a fake WiFi signal, not a fake GPS signal. I don't know whether there are Apps capable of doing this. Otherwise you have to get into the internals of Google Play services which does not sound easy. As you can see its all speculative. If anyone know of a way to spoof Google play services with a Wifi type technique I would love to know. There must be a way to do this for testing.
Click to expand...
Click to collapse
FireOS and Google Play Services both provide location based services via proprietary methods. They are not complementary. You'd be better off with a custom rom that eliminates the ambiguities. Most (if not all) Android location spoofers assume something close to AOSP which is definitely not FireOS.
Davey126 said:
FireOS and Google Play Services both provide location based services via proprietary methods. They are not complementary. You'd be better off with a custom rom that eliminates the ambiguities. Most (if not all) Android location spoofers assume something close to AOSP which is definitely not FireOS.
Click to expand...
Click to collapse
I could try to replicate what the OP found with the Fire Nexus ROM but i want to be sure that I can get back to Fire OS 5.1.3. When I used an alternate ROM on my Fire HDX the Amazon Prime Video app no longer worked correctly, in that the video thumbnails disappeared so it was not the ideal solution to escaping from away Fire OS. Can I be sure that I can roll back to 5.1.3 if I try an alternate ROM.
julianporter5 said:
I could try to replicate what the OP found with the Fire Nexus ROM but i want to be sure that I can get back to Fire OS 5.1.3. When I used an alternate ROM on my Fire HDX the Amazon Prime Video app no longer worked correctly, in that the video thumbnails disappeared so it was not the ideal solution to escaping from away Fire OS. Can I be sure that I can roll back to 5.1.3 if I try an alternate ROM.
Click to expand...
Click to collapse
Guess I never fully appreciated the importance of video thumbnails. There is a path back as 5th gen devices support FireOS reload via stock recovery menu (HDX lacks this essential capability).
Howdy,
I am looking for some very specific help here on my device and so will try to provide as much information as I can with regards to it.
The basic issue is that I cannot, for any adequate length of time (more than a few minutes or hours), access the Google Play store on my Kindle Fire 5th Gen after it's initial installation. This is on Fire OS 5.3.2.1.
Where I started:
I have followed the instructions on how to install Google Play on the Kindle Fire without requiring root, which is basically the installation of the four required APKs. I used the script posted here on the forums and it worked well enough, but I've also copied the APKs locally to the device and installed them from there using the Local Storage tab in the Docs app.
The issue:
Within a few minutes or hours of having the Google Play store working, I am, for a second time, prompted to accept the Google Play terms and conditions when I load the store app. Once I accept (which I have no real choice otherwise, it just exits the app if I click Decline), I am now faced with an empty store screen and the message saying that there are no apps I can install as my Administrator has not made any available to me.
As I am my own Administrator, I know this is utter nonsense. This is also only the case on my account, as a dummy account that is not part of my G-Suite account does not have this issue, but alas, also does not have my purchases associated with it so this is not a good permanent choice.
My troubleshooting:
This issue seems to be entirely due to some issue with the fact that I am using a G-Suite account (the previously named Google Apps for Work) and not just your average Google account. The "apparent" issue is that the Google Play Store app seems to think I am using an Advanced management device (more info here, support.google.com/a/answer/6328699).
I have spent a few hours on the phone with G-Suite support on this. There was a point I mistakenly had the Advanced management settings on (EMM is the main culprit setting, the ability for the Administrator to control which apps their users can install, users being myself, my wife, and our son), but I have since, and for over a week now, had it off. They say toggling that takes about 24 hours to propagate, so that should be plenty of time. All I really wanted anyway was the Basic management anyway, i.e., being able to remotely locate, wipe, remove account, etc., on my various devices should they be lost or stolen, but I turned on some settings that weren't worded well enough for me to understand, apparently, and so Advanced it was.
Even with the EMM off, I still receive this error. At this point, I have many times over removed both the device from my G-Suite account as well as turned off mobile management entirely (it currently sits off and has since last week) which should have made it about as equivalent to a standard Google account as you can get, and yet still, the second prompting of the terms and service and the subsequent inability to browse the store after more than a short while after it just worked a bit ago.
Workarounds:
I can uninstall all four Google services apps, re-install them, add a dummy account, and get any free apps I want installed on my Kindle added, then uninstall again, re-install again, and add my account back, and then launch the apps and have them work. But again, this doesn't give me access to my purchased apps or add-ins so is not the best choice of action, nor is having to do this whole process again and try to get the Google Play store to work for those precious few minutes before it conks out. Sometimes it's not even a few minutes, but usually it is, but nevertheless, not the best all-around choice.
My hopeful resolution?:
Since neither I nor G-Suite Support seems to know of a setting that is currently preventing this from working, I am wanting to try some other methods that seem logical to me.
1) Putting the Google Play Store on my wife's profile on my Kindle and have it install any apps for all users and not just her profile. That "all users" part is what I am missing how to do. I know the script mentioned above that installs Google Play does install to all users so I know it's possible. Naturally, I would prefer this done through the store and not through manual APKs but beggars can't be choosers. I just want my auto-updates!
2) Allowing the adding and management of multiple Google accounts under my single profile. Currently, only one Google account can be added using the method of installing the Google Play store above, and if I could add mine and a dummy one, it should also work, in theory, by just swapping back and forth on the Play store. Still limited by purchases that are tied to my account (I believe), but not add-ins. I'd have to see how much trouble that is worth, but it could be better than nothing.
3) Anything else someone here on the forums can think of.
I'm open to questions, suggestions, or whatever at this point. I've now spent two weeks on this and yet still no resolution.
Thanks!
Tough issue, but not entirely unexpected behavior given the interdependencies of Google Play services components and undocumented assumptions of how play services/store will be installed on unrooted systems. Layer on G-suite and you have a snakes pit. My guess is one of more of the installed components is self-updating while the others are not. Probably not going to be able to control that behavior on an unrooted device.
May be less involved (and more successful) grabbing a refurb from Amazon Warehouse which typically arrive with older/rootable firmware.
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
oilerfan21 said:
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
Click to expand...
Click to collapse
No, I never got a fix for this, and unfortunately I have been relegated to just uninstalling all apps that came direct from APKs or just not from the Amazon Appstore. It sucks and makes my Fire not very worth it, despite the nice price tag.