[Q] 7" Kindle Fire HD stuck on default home screen - 7" Kindle Fire HD Q&A, Help & Troubleshooting

Hi Everybody
I had a 7" kindle fire hd that was rooted but I was trying to get the latest google play installed with KF First Aide but for some reason it got messed up. Now it takes a long time to boot up and when it boots up, instead of going to the go launcher screen, it looks like it's going to the default Kindle home screen. I see the Shops, Games, Apps, Books, etc at the top with no images or anything at all.
I also see the Customer Also Bought at the bottom but no icons or images at all either. There's nothing else to click on. I tried to do the restore in KF First Aide but that didn't work.
Anybody have any suggestions?
Anybody in the OC California area want to help? I would gladly pay for your time?
Or can this be done remotely? I would also gladly pay for your time.
I just want to get this to work again!
Thanks!!!

Boot into Recovery and do a factory reset. Assuming you know how to use ADB and fastboot, grab a .bin file of the 7.2.3 OS image from Hashcode in the development forum and flash.

How do I boot in Recovery and do a factory reset? Do I need the factory cable for that? I have one on the way.
seokhun said:
Boot into Recovery and do a factory reset. Assuming you know how to use ADB and fastboot, grab a .bin file of the 7.2.3 OS image from Hashcode in the development forum and flash.
Click to expand...
Click to collapse

bsk997 said:
How do I boot in Recovery and do a factory reset? Do I need the factory cable for that? I have one on the way.
Click to expand...
Click to collapse
Shutdown the Kindle, then power it on holding the Volume Up button. If that doesn't work, power the Kindle on, and THEN hold the Volume Up button. Either way, you should end up in a simple Amazon Recovery screen with you options, factory reset and reboot. Go ahead and do a factory reset. There are other ways to get into Recovery but only in-app, like from ROM Toolbox and such.
But before that, try a master reset first. This is much more simple. At any time when the Kindle is powered on, after it finishes booting, hold the Power button for 30 seconds, then release, and hit it again to power the tablet on. This master reset resolves many problems like crashes and freezes.

I tried the master reset but it still boots up to a sluggish kindle home screen with no icons or home button.
I tried the shutdown then power on with vol up button but that didn't work.
So I shutdown, turn on, then hold vol up button. I didnt get an amazon reset screen. I put me in safe mode?
Any other suggestions?
Thanks!!
seokhun said:
Shutdown the Kindle, then power it on holding the Volume Up button. If that doesn't work, power the Kindle on, and THEN hold the Volume Up button. Either way, you should end up in a simple Amazon Recovery screen with you options, factory reset and reboot. Go ahead and do a factory reset. There are other ways to get into Recovery but only in-app, like from ROM Toolbox and such.
But before that, try a master reset first. This is much more simple. At any time when the Kindle is powered on, after it finishes booting, hold the Power button for 30 seconds, then release, and hit it again to power the tablet on. This master reset resolves many problems like crashes and freezes.
Click to expand...
Click to collapse

bsk997 said:
I tried the master reset but it still boots up to a sluggish kindle home screen with no icons or home button.
I tried the shutdown then power on with vol up button but that didn't work.
So I shutdown, turn on, then hold vol up button. I didnt get an amazon reset screen. I put me in safe mode?
Any other suggestions?
Thanks!!
Click to expand...
Click to collapse
There's no safe mode, it's probably the fastboot screen, but you normally can't get into fastboot unless you use an app or if you have a factory cable (not the USB cable that came with the device).
Try shutting down, then booting holding BOTH Volume Up AND Volume Down and see if you can trigger Recovery that way. I know I have managed to enter Recovery once like that.

Related

Um, recovery mode anyone?

I just got an HD today, was attempting to do some dev work, renamed Launcher.apk after install Nova Prime, and now I'm stuck at the Kindle Fire splash screen. I've tried every key combination that I can think of.
Does anyone know if it's even possible to get to stock recovery? And No, ADB does not work at the splash screen but I did have it working when the tablet actually booted.
Thanks in advance
timmytim said:
I just got an HD today, was attempting to do some dev work, renamed Launcher.apk after install Nova Prime, and now I'm stuck at the Kindle Fire splash screen. I've tried every key combination that I can think of.
Does anyone know if it's even possible to get to stock recovery? And No, ADB does not work at the splash screen but I did have it working when the tablet actually booted.
Thanks in advance
Click to expand...
Click to collapse
I was curious. .so I tried something.
With tablet 'booted', hold power button for 30s. Eventually, the kindle fire logo will come up. Let go of power button. Press down both volume buttons, and hold, while you press the power button and release power button. Continue holding both volume buttons during the initial startup with logo.
Doing this. .I now have 'Safe mode' printed in the bottom left screen of my kindle and it's booted into the OS. Maybe this can help you fix it.
timmytim said:
Does anyone know if it's even possible to get to stock recovery? And No, ADB does not work at the splash screen but I did have it working when the tablet actually booted.
Thanks in advance
Click to expand...
Click to collapse
ADB will not work in fastboot. Use fastboot commands.
A similar problem
I have a Kindle Fire HD 7" and I used firefire to get twrp and now it wont boot into recovery. I shows a yellow triangle with an explanation point asking to reboot or reset. Lastly, it underwent a ota update removing the root access and I was success getting it back with B4INRY's root. This update is probably the problem but, im unsure how to fix it because I cant flash a old ROM without recovery working.
timmytim said:
I just got an HD today, was attempting to do some dev work, renamed Launcher.apk after install Nova Prime, and now I'm stuck at the Kindle Fire splash screen. I've tried every key combination that I can think of.
Does anyone know if it's even possible to get to stock recovery? And No, ADB does not work at the splash screen but I did have it working when the tablet actually booted.
Thanks in advance
Click to expand...
Click to collapse
Since you're doing dev work I'll assume you have the android SDK then. So since that parts taken care of, do you have a factory cable? That will put you into fast boot mode where you can flash a clean ROM onto your kindle.

45 minutes still no boot.

Wiped data cache AND dalvik, flashed to Malladus, installed GApps and LGApps at the same time. Been sitting at the android animation for at least 45 minutes all three times and still wont boot. I'm downloading stock image but was hoping someone had an experience similar and had an easy solution?
briangp said:
Wiped data cache AND dalvik, flashed to Malladus, installed GApps and LGApps at the same time. Been sitting at the android animation for at least 45 minutes all three times and still wont boot. I'm downloading stock image but was hoping someone had an experience similar and had an easy solution?
Click to expand...
Click to collapse
And now I offically think my phone is screwed. I cant boot into recovery, every time I try it wont enter and just reboots because I'm holding the power and volume down buttons. So far I don't think I can enter download mode either.
briangp said:
And now I offically think my phone is screwed. I cant boot into recovery, every time I try it wont enter and just reboots because I'm holding the power and volume down buttons. So far I don't think I can enter download mode either.
Click to expand...
Click to collapse
How to get into TWRP with hardware keys on G2
1. Make sure phone is completely powered down.
2. Press and hold the Volume down button and the Power button.
3. When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.
4. Release both buttons when the Factory Hard Reset screen displays.
5. Press the power button three times, like it says. Even though it says it will delete everything, it won't (I can confirm that if you are at least on v2.6.3.2).
6. After a "factory reset processing" appears, you should get the TWRP flash screen, and you are good to go.
From this thread: http://forum.xda-developers.com/showthread.php?t=2534981
acejavelin said:
How to get into TWRP with hardware keys on G2
1. Make sure phone is completely powered down.
2. Press and hold the Volume down button and the Power button.
3. When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.
4. Release both buttons when the Factory Hard Reset screen displays.
5. Press the power button three times, like it says. Even though it says it will delete everything, it won't (I can confirm that if you are at least on v2.6.3.2).
6. After a "factory reset processing" appears, you should get the TWRP flash screen, and you are good to go.
From this thread: http://forum.xda-developers.com/showthread.php?t=2534981
Click to expand...
Click to collapse
Thanks for replying. I've read how to get into the recovery menu many times. Something is wrong with my phone that prevents me from doing it. I'm assuming its hardware related. I was almost ready to give up yesterday when I found out that if I do the key combo while plugging it into USB, it enters the menu normally. At that point I was able to restore my backup and start again.
I think my phone has a fluke, but I've figured out a way around it.
For those who are using Malladus on Verizon, something was wrong with the radios in the set. I had to find a seperate KK baseband file for the VS980 and flash it over top of the ROM to get it to work. I'm not saying its the same results for everyone, but I tried every variant of his directions (just in case) and was unable to get LTE online. It was the seperate BB file later on that fixed it.

Factory APK mode - What is it?

I just tried to access fastboot on my fire and pushed the wrong button.
When holding "Volume Up" while switching the device on, it shows "Factory APK mode..." on the screen. After releasing the button the message disappears after 2 seconds and the fire boots up normal.
Nothing has happend, it works normal and all apps still work the way they did before.
So what does that mode do?
ChrBeck said:
I just tried to access fastboot on my fire and pushed the wrong button.
When holding "Volume Up" while switching the device on, it shows "Factory APK mode..." on the screen. After releasing the button the message disappears after 2 seconds and the fire boots up normal.
Nothing has happend, it works normal and all apps still work the way they did before.
So what does that mode do?
Click to expand...
Click to collapse
Likely just safe mode, only stock apps load, when in safe mode.
Used to boot device if a non stock app is causing device to be unusable.
But why do play store and so on still work when booting into that mode?
It just displays the message while booting, but nothing changes when up and running.
5.0.0 or 5.0.1 ? mine boots on fastboot mode
5.0.1, I can take a picture of it later today, didn't know there might be a difference in the versions.
I can only get fastboot ... Are you able to do this reliably? I've tried different hold an release and timings but can get it to happen.
Sorry for the late reply.
I tried to take a photo of it displaying the mode, but my phone couldn't produce a good one, so I finally took a short video. Focus is bad but you can sometimes read it.
I can repeat the process every time: Power down, hold volume up key, power on -> factory APK mode.
Hope that helps you.
Can nobody proove this works?
I mean I can't be the only one with that mode and I'm still wondering what it does.
stays now in fastbootmode - help
Tried that, now it is showing fastbootmode, nothing else happens.
It's stuck in there, it does not react on buttons, nor is it seen by adb.
What can I do to get it back to life?
[Update]
Meanwhile I googled, installed Android SDK, went to platform-tools and tried adb and fastboot.exe.
adb devices gives an empty line.
fastboot devices gives the tablets serial and the word fastboot
fastboot in conjunktion with reboot, reboot-bootloader, continue tries but does nothing on the tablet.
Looks as if I have to wait until the batterie gives up, what do you think?
killerhippy said:
Tried that, now it is showing fastbootmode, nothing else happens.
It's stuck in there, it does not react on buttons, nor is it seen by adb.
What can I do to get it back to life?
Click to expand...
Click to collapse
hold the power button till it turns off and turn on again.
not shure but this worked on the older fires.
Success!
Thanks a lot!
My v5.0.1 german tablet boots into
- recovery mode with volume down + power on keys pressed
- fastboot mode with volume up + power on keys pressed.
Recovery mode says:
Amazon system recovery <3e>
Volume up/down to move highlight;
enter button to select.
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
power down
view recovery logs
I have this same problem on my fire that I have only bootloader 5.1.1 and tablet does not start and I can not enter the recovery I wonder if I can help solve
I have 2 Fire 5th gens, 5.1.1, and both have the factory APK mode on vol up button and fastboot mode on vol down. NO recovery mode option. I can't even make it boot into recovery using fastboot reboot commands.

Fire 7 shows blank screen when it boots??

Hello. So a while back I got a Fire 7 5th Gen tablet for Christmas. I rooted it using KingRoot downloaded from Chrome, then one day I was so stupid, you know how many places tell you to not install TWRP. Well, I did it anyway, and while booting to it, it shut off for a couple days. When I was finally able to get it back on, well on first hand, I don't think it's in a bootloop, but it will show amazon, the fire goes on longer that normal (about a minute), then after that's done it just shows a blank screen with only a tad bit of light with it. Please, help. I also have a Fire HD 7 that I can't get past the password because I accidentally erased the keyboard and it won't pop up and another fire 7 that will show amazon, shuts off, shows amazon, cuts off, and continues in the same sequence. Any ideas?
Restore the newest firmware.
Pix12 said:
Restore the newest firmware.
Click to expand...
Click to collapse
hi! I have the same problem when my unrooted fire 5th gen suddenly froze and I got black screen, how do i do this?
I'll look for the link after this initial posting and add it after. Download the proper firmware and place the .zip into the same folder as platform-tools (the folder you use to use ADB.) Follow the steps below first, to possibly resolve issues before flashing firmware.
1) power down device. If you can't, press the power button and hold until device turns off.
2) When it's off, first press the volume down button and hold it, then press and hold the power button until the recovery screen comes up.
4) Scroll to 'wipe cache partition.' Select it with the power button. You won't lose any user data or files, yet.
5) Select reboot.
6) If problem is still there, follow steps 1-2 again.
7) Scroll to factory reset and select with power button. You WILL lose all user data and files.
8) Wipe cache partition again (I do this often if I go through resets).
9) Select reboot.
10) If problem STILL persists...Repeat steps one and two. Plug in tablet to PC. Select "make an update vis ADB" or something similar.
11) type: adb sideload xxx.zip (x being the firmware file).
12) That should do it assuming your device is recoverable.
DragonFire1024 said:
I'll look for the link after this initial posting and add it after. Download the proper firmware and place the .zip into the same folder as platform-tools (the folder you use to use ADB.) Follow the steps below first, to possibly resolve issues before flashing firmware.
1) power down device. If you can't, press the power button and hold until device turns off.
2) When it's off, first press the volume down button and hold it, then press and hold the power button until the recovery screen comes up.
4) Scroll to 'wipe cache partition.' Select it with the power button. You won't lose any user data or files, yet.
5) Select reboot.
6) If problem is still there, follow steps 1-2 again.
7) Scroll to factory reset and select with power button. You WILL lose all user data and files.
8) Wipe cache partition again (I do this often if I go through resets).
9) Select reboot.
10) If problem STILL persists...Repeat steps one and two. Plug in tablet to PC. Select "make an update vis ADB" or something similar.
11) type: adb sideload xxx.zip (x being the firmware file).
12) That should do it assuming your device is recoverable.
Click to expand...
Click to collapse
It doesn't pop up on the computer whenever a plug it in + i can't boot it into recovery, attempting to do so will cut it off and it will cut back on.
WilliamTheKingAS said:
It doesn't pop up on the computer whenever a plug it in + i can't boot it into recovery, attempting to do so will cut it off and it will cut back on.
Click to expand...
Click to collapse
See this thread..
If I recall, I don't think a notice pops up when you plug it in in recovery/fastboot. Try plugging it in and let it get a full charge from a wall outlet. Then try to power it back on into recovery while it is still plugged in. Don't plug it into your PC until you get past the recovery screen and select add update from adb. You might have to do that a few times. I had a similar problem on my XT907 phone where it would reboot every time I got into the recovery screen and I eventually was quick enough to get into fastboot to do what I needed.
DragonFire1024 said:
See this thread..
If I recall, I don't think a notice pops up when you plug it in in recovery/fastboot. Try plugging it in and let it get a full charge from a wall outlet. Then try to power it back on into recovery while it is still plugged in. Don't plug it into your PC until you get past the recovery screen and select add update from adb. You might have to do that a few times. I had a similar problem on my XT907 phone where it would reboot every time I got into the recovery screen and I eventually was quick enough to get into fastboot to do what I needed.
Click to expand...
Click to collapse
No, like I can't get into recovery AT ALL.
Pix12 said:
Restore the newest firmware.
Click to expand...
Click to collapse
I can't get into recovery to do so
WilliamTheKingAS said:
I can't get into recovery to do so
Click to expand...
Click to collapse
I would wait and see if anyone else comments. I have not yet had the unfortunate experience of being totally cut off from recovery. Sorry I couldn't help
I've even tried talking Amazon to giving me a replacement. I'm pretty sure his name was Ajit and he said I was off the 90 day warranty, so sadly I don't even know what to do. I did learn something though. Whilst trying to boot it into recovery it becomes stuck on the Amazon logo. What if it's in recovery, but just not showing any recovery screen. This is all I know what I can do??
So m
So my theory is that there is access to recovery, but when you're in it, it only shows Amazon until you force it off. Could this possibly help anyone fix their own fire 7 5th gen. Because if you find out anything hit me with it. It could be helpful to others reading this post.
WilliamTheKingAS said:
No, like I can't get into recovery AT ALL.
Click to expand...
Click to collapse
There is no recourse if you can not access the 'stock' recovery environment. The persistent Amazon logo simply indicates the device is stuck in the early stages of booting. Sorry for your loss.

Question Tried Factory Reset from Standard Recovery Screen

Holding Power & Volume Down beginning screen says Bootloader Unlocked Cannot Be trusted and then goes to Android Recovery. Tried to Factory Data reset several times, but keeps coming back to Bootloader Unlocked. I can not even tell if I am over charging or if it is charged at all. Can I get Samsung files from Samsung site to download? Which ones do you think would be best course. I just want it to be factory data reset. HELP! My recovery screen pics are attached.
NeedTablet said:
Holding Power & Volume Down beginning screen says Bootloader Unlocked Cannot Be trusted and then goes to Android Recovery. Tried to Factory Data reset several times, but keeps coming back to Bootloader Unlocked. I can not even tell if I am over charging or if it is charged at all. Can I get Samsung files from Samsung site to download? Which ones do you think would be best course. I just want it to be factory data reset. HELP! My recovery screen pics are attached.
Click to expand...
Click to collapse
Why are you holding vol down? Holding vol down and power is the method used to boot to recovery. And once the bootloader is unlocked you will always get the nag screen saying it is unsafe. Ignore it. What happens if you just push the power button WITHOUT pushing vol down?
lewmur said:
Why are you holding vol down? Holding vol down and power is the method used to boot to recovery. And once the bootloader is unlocked you will always get the nag screen saying it is unsafe. Ignore it. What happens if you just push the power button WITHOUT pushing vol down?
Click to expand...
Click to collapse
I thought that is what I said that I was holding Power & Volume down. I was holding them both.
NeedTablet said:
I thought that is what I said that I was holding Power & Volume down. I was holding them both.
Click to expand...
Click to collapse
I know that is what you said. I'm still asking why? You are complaining that that takes you to Android recovery but that is what that key combination is supposed to do.
lewmur said:
I know that is what you said. I'm still asking why? You are complaining that that takes you to Android recovery but that is what that key combination is supposed to do.
Click to expand...
Click to collapse
Oh Sorry, That is the only thing I can get to come up on tablet after Samsung Logo and Bootloader Unlocked. Then just blank screen. So I have trying to find ways to load OS/Firmware back on system since the factory data reset didn't work.
NeedTablet said:
Oh Sorry, That is the only thing I can get to come up on tablet after Samsung Logo and Bootloader Unlocked. Then just blank screen. So I have trying to find ways to load OS/Firmware back on system since the factory data reset didn't work.
Click to expand...
Click to collapse
Then you need to boot to download mode, not recovery. Plug the USB cable into a PC and not the tablet. Turn the tablet off. Then, while holding both vol down and vol up, plug the cable into the tablet. You can download the latest firmware using frija.exe. Flash the firmware using Odin on the PC.
lewmur said:
Then you need to boot to download mode, not recovery. Plug the USB cable into a PC and not the tablet. Turn the tablet off. Then, while holding both vol down and vol up, plug the cable into the tablet. You can download the latest firmware using frija.exe. Flash the firmware using Odin on the PC.
Click to expand...
Click to collapse
lewmur said:
Then you need to boot to download mode, not recovery. Plug the USB cable into a PC and not the tablet. Turn the tablet off. Then, while holding both vol down and vol up, plug the cable into the tablet. You can download the latest firmware using frija.exe. Flash the firmware using Odin on the PC.
Click to expand...
Click to collapse
I was able to successfully download the firmware and flashed it with odin. The only problem now is odin indicates PASS! in green on PC and seems to be finished, but the odin screen on PC has not closed. The tablet downloading screen remains open with the progress bar all the way at the end. Should I hit exit or reset on odin on PC or alternatively select AutoStart in options?
NeedTablet said:
I was able to successfully download the firmware and flashed it with odin. The only problem now is odin indicates PASS! in green on PC and seems to be finished, but the odin screen on PC has not closed. The tablet downloading screen remains open with the progress bar all the way at the end. Should I hit exit or reset on odin on PC or alternatively select AutoStart in options?
Click to expand...
Click to collapse
I don't know. The Odin screen remaining open is normal. But, unless you unchecked the auto-reboot in Odin options, the tablet should have rebooted when it finished flashing. If it doesn't, I guess the only thing you can do is manually reboot the tablet by holding vol down and power for about 7 seconds.
lewmur said:
I don't know. The Odin screen remaining open is normal. But, unless you unchecked the auto-reboot in Odin options, the tablet should have rebooted when it finished flashing. If it doesn't, I guess the only thing you can do is manually reboot the tablet by holding vol down and power for about 7 seconds.
Click to expand...
Click to collapse
I did uncheck the auto-reboot which the directions I had said to do so. So I just let it sit there for about 6-7 hours plugged into PC. I figured then there was no way it wasn't done installing so i unplugged from PC. After like 5 minutes or so the tablet came on with the beginning screen for setting up tablet. Now I just have to figure how much crap I really need on it. I wish I could get rid of Samsung Flow so I could use the tablet for Fan Duel. Thanks for your help. Have a good weekend.

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