[Q] Does your One (EU model) work with HSPA 850 MHz band? - One (M7) Q&A, Help & Troubleshooting

My unit bought from Clove won't work with HSPA 850 MHz band, despite the specsheet saying that it does indeed support such a frequency. I tried 3 different SIMs from 2 carriers in Thailand and couldn't get any signal. The phone doesn't have any problem with HSPA 900/2100 MHz though. I'm not sure if I have a faulty hardware, or the phone simply doesn't support HSPA 850 MHz networks.
I also tried factory resetting the phone several times, but in vain.
Is there anything that I can try to make it work? All of the RUUs available for download here have older version of radio.
Thanks!

Same problem in Australia
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bushpig said:
Same problem in Australia
Sent from my HTC One using xda premium
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Thanks for your reply. At least I'm not the only one. Please share with me if you ever find a solution.
I'm not sure if the issue lies in the hardware. Would really like to try flashing different radios and see if it unlocks the band in question.

We are hoping it is firmware related as well. Will have to wait for S_Off before the radio can be flashed though
:0(
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Yeah same problem here, also from Australia

OmG thats bad news.
My band is 850 as well in brazil.
That means i wont get 3g??
Sent from my GT-I9300 using Tapatalk 2

mrzane said:
My unit bought from Clove won't work with HSPA 850 MHz band, despite the specsheet saying that it does indeed support such a frequency. I tried 3 different SIMs from 2 carriers in Thailand and couldn't get any signal. The phone doesn't have any problem with HSPA 900/2100 MHz though. I'm not sure if I have a faulty hardware, or the phone simply doesn't support HSPA 850 MHz networks.
I also tried factory resetting the phone several times, but in vain.
Is there anything that I can try to make it work? All of the RUUs available for download here have older version of radio.
Thanks!
Click to expand...
Click to collapse
How do you know the phone u have is EU version and not from other region which not support 850MHZ?

The EU Version (which is what you will get from Clove or Expansys) doesn't support 850Mhz. There is a thread on here somewhere which details this, but I'm on mobile and can't find it right now.
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kuroneko007 said:
The EU Version (which is what you will get from Clove or Expansys) doesn't support 850Mhz. There is a thread on here somewhere which details this, but I'm on mobile and can't find it right now.
Sent from my HTC One using xda app-developers app
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I just check HTC UK official web site http://www.htc.com/uk/smartphones/htc-one/#specs
EU device only support below band.
Europe/ Middle East/ Africa: : 900/1900/2100 MHz with HSDPA up to 42 Mbps

cobbcobbdavid said:
I just check HTC UK official web site http://www.htc.com/uk/smartphones/htc-one/#specs
EU device only support below band.
Europe/ Middle East/ Africa: : 900/1900/2100 MHz with HSDPA up to 42 Mbps
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HTC just updated their page hours ago when you posted this lol!

pillobourke said:
Yeah same problem here, also from Australia
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+1 on this. Super annoying.

I want a fix for this...
Sent from my GT-I9100 using Tapatalk 4 Beta

wcdma 850 mhz
For rom or radio which support 850 mhz i will send good donation !!!

850 mhz
Someone tried to replace the MID?

I don't know what is it
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rothariger said:
I don't know what is it
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http://forum.xda-developers.com/showthread.php?t=2322820

Ok thanks, I will read it.
Sent from my HTC One using Tapatalk 4 Beta

I'm just curious what's the MID or CID of the phones purchased from clove?

Related

[Q] 4G LTE will not work in Canada

I am using the 6603 model here in Canada, where most providers has 2600 Mhz LTE support. But I can only get 3G to work. This is what I found so far attempting with two different providers.
1) one of the providers cannot even find 4G when I do a network search, another can find it's 4G LTE access point, but cannot register to it
2) APN are set properly
3) LTE is selected as prefered already on phone
4) we have tried 4 different Xperia Z 6603 units and none of them will get 4G
Any thoughts on this, any additional info needed I can provide.
Thank you everyone :crying:
pkw168 said:
I am using the 6603 model here in Canada, where most providers has 2600 Mhz LTE support. But I can only get 3G to work. This is what I found so far attempting with two different providers.
1) one of the providers cannot even find 4G when I do a network search, another can find it's 4G LTE access point, but cannot register to it
2) APN are set properly
3) LTE is selected as prefered already on phone
4) we have tried 4 different Xperia Z 6603 units and none of them will get 4G
Any thoughts on this, any additional info needed I can provide.
Thank you everyone :crying:
Click to expand...
Click to collapse
I'm interested in importing a 6603 myself. It could be that the radio software in the phone isn't set up to connect to just the 2600 LTE band. I know users of other phones have had to flash a different baseband in order to connect to their desired band frequency. But I have no clue. Just spitballin'. I hope someone figures it out soon though. It would make the decision to buy one much easier.
Sent from my Nexus 4 using xda premium
thegregulator said:
I'm interested in importing a 6603 myself. It could be that the radio software in the phone isn't set up to connect to just the 2600 LTE band. I know users of other phones have had to flash a different baseband in order to connect to their desired band frequency. But I have no clue. Just spitballin'. I hope someone figures it out soon though. It would make the decision to buy one much easier.
Sent from my Nexus 4 using xda premium
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but this phone has the 2600 band listed thou...
pkw168 said:
but this phone has the 2600 band listed thou...
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I know, but it doesn't mean the phone is natively ready to use that band on its own. For all I know the baseband on the Xperia Z connects to two band frequencies, one for upload and one for download. I have no idea why it's not working on Rogers LTE out of the box. Hopefully it's just a fairly simple software fix, but I can't say for sure.
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thegregulator said:
I know, but it doesn't mean the phone is natively ready to use that band on its own. For all I know the baseband on the Xperia Z connects to two band frequencies, one for upload and one for download. I have no idea why it's not working on Rogers LTE out of the box. Hopefully it's just a fairly simple software fix, but I can't say for sure.
Sent from my Nexus 4 using xda premium
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ah ok... thanks for your info... have to keep waiting until someone finally figures this out
pkw168 said:
ah ok... thanks for your info... have to keep waiting until someone finally figures this out
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I've sent a tweet to the guys at MobileSyrup. They are very knowledgeable. Hopefully one of them has an answer.
thegregulator said:
I know, but it doesn't mean the phone is natively ready to use that band on its own. For all I know the baseband on the Xperia Z connects to two band frequencies, one for upload and one for download. I have no idea why it's not working on Rogers LTE out of the box. Hopefully it's just a fairly simple software fix, but I can't say for sure.
Sent from my Nexus 4 using xda premium
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Same issue with Virgin Mobile (Bell). Confirmed with Virgin my LTE sim is working etc.
Only getting 3g.
swooks said:
Same issue with Virgin Mobile (Bell). Confirmed with Virgin my LTE sim is working etc.
Only getting 3g.
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Click to collapse
I don't think Bell/Virgin uses the 2600 LTE band, so you're out of luck..
Looks like our answer is here:
http://forum.xda-developers.com/showthread.php?t=2106818&page=30

Htc one not working on 850 band??

Ordered a one on march 17 but now i am reading that some people in Australia can't get the phone to work on the 850 band....my network says the following ( Device must be compatible on LTE AWS (1700 MHz) or LTE 700 MHz bands, or UMTS/HSPA compatible on 850 and 1900 MHz bands. See your device user guide for information about network compatibility.) .... I wonder if i should just cancel....
This is for Bell mobility in Canada btw.
Thanks
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Bump??
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It's the EMEA model specifically that is causing troubles. The ASIA version is fine so it's not a problem with all of them.
It's been confirmed that 850 is not working now on multiple networks. while the australian network in question DOES work on its other bands (uses 850+2100 3G, 2100 is ok, 1800LTE is ok too) so definitely not any network blocking or whatever.
If you've ordered from Handtec/Clove/euro resellers, I would probably be very careful right now... if you've ordered locally or from US then you're probably fine.
Yeah i ordered from handtec.....should probably cancel my order i guess
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I'm having that issue. I got mine from handtec at first I saw the E and was like Wtf so I started playing with apn and the network modes I'm in fort Lauderdale Florida btw so by changing modes it connects to H or 3g but I noticed that after connecting to WiFi and leaving WiFi most of the time was going to Edge again. So today I try wcdma only and it's been connect it to H or 3 g since I did it earlier. I need more time to really confirm this tho.
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I'm not sure, but worth trying to change network settings from HTC service menu,
*#*#4636#*#*
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Any updates on the fix?

Unlocked HTC one not picking up TMOUS LTE

Anybody able to get t-mobile LTE on their international model? I've got supercid, I very tried many apns including the one that I used on my N4 to get LTE, also I have the TMOUS 1.27 radio flashed. Anybody have any ideas?
Rom: PA
Kernel: TeamSeven
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cyanogendroid said:
Anybody able to get t-mobile LTE on their international model? I've got supercid, I very tried many apns including the one that I used on my N4 to get LTE, also I have the TMOUS 1.27 radio flashed. Anybody have any ideas?
Rom: PA
Kernel: TeamSeven
Sent from my HTC One using xda premium
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Anybody?????????????????/
Can u check baseband version...
yes
cyanogendroid said:
Anybody?????????????????/
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I do get it in some 1900 reframed areas. I have an international running trickdroid with the tmo baseband.
I had to use the *#*#DIAG#*#* menu to turn on LTE all the time
cyanogendroid said:
Anybody able to get t-mobile LTE on their international model? I've got supercid, I very tried many apns including the one that I used on my N4 to get LTE, also I have the TMOUS 1.27 radio flashed. Anybody have any ideas?
Rom: PA
Kernel: TeamSeven
Sent from my HTC One using xda premium
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According to the spec sheet at HTC, they use different LTE radios:
4G - LTE:
Europe/ Middle East/ Africa: 800/1800/2600 MHz
Asia: 1800/2600 MHz
T-Mobile (US)/ AT&T/ Canada/ Latin America: 700 MHz and AWS band
Sprint: 1900 MHz
EDIT: You said "international model", I assume you don't mean the unlocked developer and 32 Gb model. Those use the ATT radio and should pick up LTE on TMO.
Looks like I can't get it then, no 1900mhz in my area
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T-Mobile

Does anyone know if this is compatible with T-mobile's 4g network?
I'm pretty sure it doesnt, but I just wanted to reconfirm
jawang26 said:
Does anyone know if this is compatible with T-mobile's 4g network?
I'm pretty sure it doesnt, but I just wanted to reconfirm
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Click to collapse
Official Specs of 901S mine (has LTE) :
2G/ 2.5G - GSM/GPRS/EDGE: 850/900/1800/1900 MHz
3G/ 3.5G - UMTS/ HSPA: EMEA: 900/1900/2100 MHz with HSPA+ up to 42 Mbps
Asia: 850/900/1900/2100 MHz with HSPA+ up to 42 Mbps
4G - LTE: EMEA: 800/1800/2600 MHz
Asia: 900/1800/2100/2600 MHz
From here : http://www.htc.com/hk-en/smartphones/htc-butterfly-s/#specs
jawang26 said:
Does anyone know if this is compatible with T-mobile's 4g network?
I'm pretty sure it doesnt, but I just wanted to reconfirm
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Click to collapse
my 901s is not compatible with T-Mobile's LTE network in the USA. i get HSPA+ (HSPAP), UMTS, etc.
cortez.i said:
my 901s is not compatible with T-Mobile's LTE network in the USA. i get HSPA+ (HSPAP), UMTS, etc.
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Where do you live? Because you might be in a refarmed area
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boostedfern said:
Where do you live? Because you might be in a refarmed area
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i live in Dallas,TX metro area; according to TMobile's 4G coverage map, my location is rated Excellent for 4G/4G-LTE service. doesn't T-Mobile primarily use the 1700 band for 4G LTE?
cortez.i said:
i live in Dallas,TX metro area; according to TMobile's 4G coverage map, my location is rated Excellent for 4G/4G-LTE service. doesn't T-Mobile primarily use the 1700 band for 4G LTE?
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4G - LTE: EMEA: 800/1800/2600 MHz
For 901S .
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wolfgart said:
4G - LTE: EMEA: 800/1800/2600 MHz
For 901S .
Sent from my HTC Butterfly s using xda app-developers app
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yes, i know the bands.
This phone is supposed to b unlocked for any gsm carrier. I just ordered mine today, about 7 hours ago. I still have no shipping info, but Ya, in the description, it says unlocked. I know for a fact it works on AT&T HSPA+
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zounduser said:
This phone is supposed to b unlocked for any gsm carrier. I just ordered mine today, about 7 hours ago. I still have no shipping info, but Ya, in the description, it says unlocked. I know for a fact it works on AT&T HSPA+
Sent from my HTC One XL using Tapatalk 4
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There is not a locked model, Bro. Only fully unlocked.
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wolfgart said:
There is not a locked model, Bro. Only fully unlocked.
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That's what figured bro. But someone said it wouldn't work on tmobile.
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zounduser said:
That's what figured bro. But someone said it wouldn't work on tmobile.
Sent from my HTC One XL using Tapatalk 4
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on LTE network only maybe

[Q] No 4g/LTE

Hello. I have just bought a One with Sprint, I tried several Roms and never I Reached 4G in Spain. When I selected LTE or CDMA no data , If I put it in automatic I have 3G or H but never 4g.
Same issue. I know I can get 4G beause when I drive around, my phone has said 4G on it. With that being said, I only get 4G about .00001% of the time im using the network so it goes to 4G when i dont need it. i doubt its my phone its Sprints towers but that really sucks cuz 3G is sooooooo slow for me.
It's probably because your Spanish carrier does not use CDMA or Sprints LTE bands
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pelon90005 said:
It's probably because your Spanish carrier does not use CDMA or Sprints LTE bands
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CDMA its not support in spain but for lte htc one sprint ti works in all bands no?
rickyfer said:
CDMA its not support in spain but for lte htc one sprint ti works in all bands no?
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What are the LTE bands there? M7wls has different ones than international.
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raptoro07 said:
What are the LTE bands there? M7wls has different ones than international.
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In Spain for the moment is 1800 and 2600. End of this year also 800 but not yet.
Sprint is using 1900 800 and 2500. The sprint HTC only supports the 1900 lte
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