There seems to be a problem with the design where if you hold the phone in a particular position you lose reception. This article gives an idea. I too can replicate this signal loss
Sent from my HTCONE http://www.gottabemobile.com/2013/04/29/antennagate-plagues-htc-one-video/
were you able to replicate this? i have to squeeze mine as hard as I can and I only lose 1 bar.
Sent from my HTCONE using xda premium
So clearly the article states that minimal reception loss occurred when testing it...
So...you replicated it how exactly??
::cough:: bull**** ::cough::
Sent from my HTCONE using xda premium
champ052005 said:
So clearly the article states that minimal reception loss occurred when testing it...
So...you replicated it how exactly??
::cough:: bull**** ::cough::
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
the video said significant loss. i only lose 1 but I have to squeeze it hard. my evo 3d does the same. but who really squeezes their phone that hard.
Sent from my HTCONE using xda premium
I'm not trying to say bad things about the HTC one I love the hell out if this phone bought it when it first came out just saying POSSIBLE problem my phone dropped from full bars to one when tried it out
Sent from my HTCONE
Nativeazn612 said:
There seems to be a problem with the design where if you hold the phone in a particular position you lose reception. This article gives an idea. I too can replicate this signal loss
Sent from my HTCONE http://www.gottabemobile.com/2013/04/29/antennagate-plagues-htc-one-video/
Click to expand...
Click to collapse
How can you replicate this? You only have a samsung.
Nice try Samsung.
.....so I guess a concern I thought that could be fixed some way is being flagged as Samsung lover.....that's nice of the community here........
Sent from my HTCONE
Yes, mine also drops from full bars to 1 bar when I hold it like that. No squeezing necessary. With a case the problem is still there but not quite as bad. Regardless, it's not enough to really have any noticeable impact
I've been told by multiple people that I've spoken to that I am "distant sounding" or "hard to hear" and I've been talking for years at home/work on my old phone without trouble. I naturally tried holding my phone with just the index finger and thumb on the edges and this has seemed to help, but I knew nothing about the ONE having problems, just a prior knowledge of antenna-gate.
Today we have this post and YouTube video and I can confirm what is being seen. More specifically though I go from -90 here inside a building with the two-finger grip and I go down to -105 when I palm it like in the video (no squeezing), as I normally hold it when talking on the phone.
(Sprint US Version)
---------- Post added at 03:19 PM ---------- Previous post was at 02:55 PM ----------
Update, additional info:
I was able to try with two co-worker's phones, both on Sprint. One of them an older HTC model, another from Motorola.
Both exhibit noticable signal drop from "cupping" the bottom of the phone with a grip like this.
Yeah.. I returned my One because of reception issues, mainly 4G...Voice seemed fine but 4G dropping to 3G killed this wonderful phone for me.. When my area is better saturated in LTE I will be buying the One again unless another phone is set to come out around that time.. Damn I miss that I.R. Blaster..
Sent from my Note II
Nativeazn612 said:
.....so I guess a concern I thought that could be fixed some way is being flagged as Samsung lover.....that's nice of the community here........
Sent from my HTCONE
Click to expand...
Click to collapse
Calm down, we kid.
I have been unable to replicate this
Sent from my rooted unlocked rommed HTC One, on the Sprint network.
I am also noticing a drop in 3G (5 bars down to 2) when I rest my palm against the bottom left corner of the phone. (San Diego area) I do, unfortunately, hold my phone this way, so I'll have to change that habit!
mine does it too. However, my hand is rarely at that corner so I can deal with it for now
Nativeazn612 said:
There seems to be a problem with the design where if you hold the phone in a particular position you lose reception. This article gives an idea. I too can replicate this signal loss
Sent from my HTCONE http://www.gottabemobile.com/2013/04/29/antennagate-plagues-htc-one-video/
Click to expand...
Click to collapse
This feature is a patent owned by Apple. For the HTC One to do this would be a blatant violation.
Your link came down to this; two guys on AT&T and one guy on Sprint. Sounds like a widespread problem, eh?
Sent via my Nexus 7, Amiga 3000 or HTC EVO 3D
Extensive testing on my own showed that the signal bar up top is mostly meaningless. A single bar when gripping the phone resulted in no measurable loss in 3G speeds nor phone call quality, after repeating the test several times, compared to 5 bars. I was also able to make calls (and drop them) in the same areas as before, thus no perceived loss in range.
Zero issues cuffing it on all places
Vincent Law said:
Extensive testing on my own showed that the signal bar up top is mostly meaningless. A single bar when gripping the phone resulted in no measurable loss in 3G speeds nor phone call quality, after repeating the test several times, compared to 5 bars. I was also able to make calls (and drop them) in the same areas as before, thus no perceived loss in range.
Click to expand...
Click to collapse
this thread is funny. seeing as how this is a developers site, and every is acting like users
i kid i kid.
but no, seriously... why is everyone looking at bars? forget the bars... stop being lazy and gave me your dbms!
for example, if you are at -45, and you 'apple-hold' it, and it goes to -120dbm, then we have issues. If it goes to -59dbm, then stop complaining, as many users have noted, bars mean nothing, not even in in-call quality terms. Those bars, to us... only indicate 1x signal. Remember we are using the HD Voice stuff now... which, unless I am wrong, operate on the 800mhz spectrum or something like that. not quite sure about that last part so don't quote me; im a little 'foggy atm' to be light. but certainly, bars mean nothing...
Slight update, using ##DEBUG#, in the 1x section, the signal goes from ~85dbm to ~113dm... so i guess that's bad, except for #1, it was already bad to begin with #2, big whoop its only 1X... anyway, ##INFO# isnt working so im looking for a dbm monitor as we speak. ill report back
Update:
Ok, the app is called Network Signal Info, by Kabits Software. It is really good, and free, and in the Play store. There is indeed a drop in my EHRPD connectoin (3g). It goes from ~83dbm to ~103dbm. Which is a drop of ~20dmbs. A little less drastic than the 1X drop of ~30dbm... But still may (keyword) be noticeable in certain situations, if you hold it a certain way. So, yea... It certainly happens, but I don't see it as an emergency problem, though it should be addressed by HTC at some point. This was done in my room, where reception is not the purdiest. Ill go outside.
Bars or no bars.. For me it was simple.. I didn't have 4G in areas with the One that I did with my other phone.. So it went back.
Sent from my Note II
Related
I've noticed DRAMATIC worsened signal and slower data speeds since HSPA+ got turned on. The whole reason I switched to T-mobile has turned against me, I now experience the connectivity issues from holding the phone that were previously non existent to me and I'm almost always on EDGE. If it does connect to HSPA its unusably slow whereas it used to be close to 2mb speeds prior to their "upgrade" anyone else experiencing this?
Sent from my Nexus One using XDA App
Yes I was near Beverly hills today off the 10 and I particularly had zero 3g, lost service completely, then it stayed on edge. This area never did this before. I bet they are doing network maintenance or something. Which area are you having problems?
Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App
katiepea said:
Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
YES same exact thing with my buddy's t-mo N1 when we were downtown.
Compared each others device (got an att vers.) he didnt even have access to maps. But he's been crying about it for a while now, even in Santa Monica he would have some reception trouble and connecting to EDGE.
Last time he told me he found a work-around and got a widget turning the thing on and off to reset but I honestly don't believe that's a workaround..
maintenance, yeah better chance. found an article stating t-mo working on 4G, hopefully itll make you feel better. Try and keep your phone nice and clean b/c hopefully the N1 is rockin by then.
t-mo to 4g maintenance.
Other cities have reported similar issues while upgrading to hspa + so I'm confident it'll get better, i mean before this is was fantastic for meso I don't really see how it would get worse
Sent from my Nexus One using XDA App
Saw this , probaly old new but i thought apple were lying when they said when you hold a phone a certian way it will loose signal tried this out on my hero and it dropped to 0 bars although it did take 2 hands covering most of the phone ;
http://www.techi.com/2010/07/apple-posts-motorola-droid-x-death-grip-video/
Sad to admit, I notice the same with my nexus. Not as pronounced as the iPhone, but it happens.
With my nexus I have to put it in a nuclear bunker for it to lose signal. lol.
j/k but I do sometimes lose signal and have no bars in some basements. My friend with at Droid has bars in a basement where there is no sign of life while mine doesnt. FUUUU AT&T
While it takes a deathgrip for most phones to lose signal, the thing about the iphone 4 is that it can happen with a carefully placed fingertip.
Something Apple didn't want to go into when asked after trying to suggest the iphone problem was no different to other phones.
Haha yep
I noticed this with my Hero too, it is easiest done when holding the phone in a U shape with my fingers up the side and covering the back. But like xaccers said, the iphone only needs a finger!
I have noticed this on all of my phone I had had to be honest, with possibly the exception of the Omnia HD, but that ran Symbian, so I doubt the signal bars even worked
(Oh and this is mainly a pointless post, to make it 400!)
captainstu72 said:
I noticed this with my Hero too, it is easiest done when holding the phone in a U shape with my fingers up the side and covering the back. But like xaccers said, the iphone only needs a finger!
I have noticed this on all of my phone I had had to be honest, with possibly the exception of the Omnia HD, but that ran Symbian, so I doubt the signal bars even worked
(Oh and this is mainly a pointless post, to make it 400!)
Click to expand...
Click to collapse
Haha congrats on the post well then this is a meaningless post to make 717
MacaronyMax said:
Haha congrats on the post well then this is a meaningless post to make 717
Click to expand...
Click to collapse
congrats! Pointless post by me to make it 313
On another note:
Of course covering the antenna up will make you lose signal lol.
But I thought apples problem was some sort of short between two parts of the antenna! Hence the reason it can be done with a single finger
I have to hold my HD2 with both hands in the bottom corner to lose even 1 bar
lonelykatana said:
congrats! Pointless post by me to make it 313
On another note:
Of course covering the antenna up will make you lose signal lol.
But I thought apples problem was some sort of short between two parts of the antenna! Hence the reason it can be done with a single finger
I have to hold my HD2 with both hands in the bottom corner to lose even 1 bar
Click to expand...
Click to collapse
can't loose signal with my touch hd
My lg goes up two bars when i hold it with two hands!
Sent from my GT540 using XDA App
flyboyovyick said:
My lg goes up two bars when i hold it with two hands!
Sent from my GT540 using XDA App
Click to expand...
Click to collapse
Dare you to walk into your nearest Apple store and do it at them
lonelykatana said:
But I thought apples problem was some sort of short between two parts of the antenna! Hence the reason it can be done with a single finger
Click to expand...
Click to collapse
You know that, we know that, heck the whole world knows that, but at the press conference Apple would not discuss that, preferring instead to suggest it was due to normal signal loss like other phones suffer from (if you give them a death grip).
Strangley enough, I can not find any way to hold my old HTC Touch Elf with the death grip to kill signal! Yet another reason to keep that phone as a backup!
And yes, Apple is due to a really bad design which only needs a finger - and it is something they were aware of way before release iirc.
flyboyovyick said:
My lg goes up two bars when i hold it with two hands!
Sent from my GT540 using XDA App
Click to expand...
Click to collapse
that's because the plate in your head boosts the antenna's signal!!!
lonelykatana said:
But I thought apples problem was some sort of short between two parts of the antenna! Hence the reason it can be done with a single finger
Click to expand...
Click to collapse
Yeah, apple's problem is crappy design (something you'll never ever get them to admit) as opposed to the negligible problem with EVERY RF transmitter/reciever that covering the aerial will attenuate signal.
What they're illustrating is totally different from their ill thought out antenna design.
Apple should really be made to recall all affected handsets...
is it for every smarphone as steve said? I don't think so...
Not every, but I would say that pretty much most have some symptom of this though, but no where near as extreme as what is being seen on the iPhone 4
Went to vodafone yesterday and tried out the iphone4 and it realy is sensetive touch the bottom left and almost all bars go LoL
Youd think engineers would design the grip like holding john thomas so it didnt break lol
Sent from my X10i using XDA App
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.
Very happy with mine!
sy224048 said:
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.
Click to expand...
Click to collapse
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?
rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
Believe it or not, the I9000 is a solid phone. My Bell Canada Vibrant is still kicking ass with latest 4.2.1 nightlies from the CM team. My daily driver is the Nexus 4 these days. Stock from Google, just boot loader unlocked and rooted. Too bad it didn't work out for you.
Sent from my Nexus 4 using Tapatalk 2
rderoko said:
LG stated categorically that they had no reports of any problems like what I was having.
Click to expand...
Click to collapse
rderoko said:
Unbelievable. Selling phones that don't work as phones.
Click to expand...
Click to collapse
So ONLY YOU out of thousands of phones sold have the problem, and yet you accuse them of creating a phone that doesn't work? Narcissistic much?
ive made hundreds of calls with this phone, only like 1 dropped call and i think that might have been on their end. im in a good service area but this phone seems especially good reception wise because i have made calls in spotty coverage areas and they have been great. LG wasnt lying when they said that they dont know of this issue
tonybyatt said:
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?
Click to expand...
Click to collapse
I live just outside Dallas, I get good coverage, a little shoddy at times inside buildings, but never any real problems. Especially as I get closer in to the populated areas where towers seem to be more frequent/powerful.
There are many things about this phone I am not thrilled with (battery life!) but reception and call reliability is not one of them. It is far better than my previous phone on TMO and better than my work phone (Incredible 2) on Verizon.
Omg. Why with these pointless threads. I'm no developer or such. But my god.....
Its an android phone that has a lot of techno and great performance. Of course it will not be great on battery . a lot of ppl buying this phone seem to think its the ultimate phone .. Either deal with it or buy a Nokia 3310.....
And the screen scratching and breaking its not indestructable ... It'll protect to an extent .
As for the op blaming his phone out of the bucket load sold.I've not heard of 1 instance (I work in a phone shop ) ... I've had mine since day 1 along with a work colleague.
We both have no yellow tint issue.
No random cracks (that just happen) .
No speaker or mic issue.
I rooted mine straight out the box and running faux kernel and aokp ROM . battery I have just seen my best yet at 2 days and 14 hours.....
Use on WiFi all the time. Moderate net browsing. Ebay.mail. few hundred texts. 25 mins of calls.....
I can't understand why ppl post bad things that effects all new phones, but yet there's threads and threads of this and that. .... Its a phone ...
Op I know you proberly mean well but its just constant now . I use to come on here a lot to see how development and cool new things and new info are in progress. All I see now is
Threads about
This issue .that issue. Oh my screen randomly broke.battery's terrible. Screen is not gorilla glass as it has a scratch.
Any way all the best what ever phone you decide next .
Sent from a perfect n4 x
Sent from my Nexus 4 using xda app-developers app
You mean you actually dialed a number? How do you do that on android? I can't remember the last time I did that.
Sent from my Nexus 4
Tmo user in San Francisco says no issue at all.
Sent from my Nexus 4 using xda premium
mrhaddan said:
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hahaha.
Saved.
The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.
canuckerr said:
The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.
Click to expand...
Click to collapse
Isn't that on the carrier's side?
I call bull. T-Mobile sent a replacement nexus 4???? I know they are supposed to start selling them soon. But this would mean you already bought one from T-Mobile. Then used it enough to know it sucked. Then waited for a replacement... So you bought one from T-Mobile before they announced they were selling it? Or you convinced then to give you a replacement just cause?
Sent from my SPH-D710 using xda premium
I bought the phone online from TMobile in early December. I immediately had dropped calls. Reported it to T mobile and they told me they were going to send a replacement, which also didn't work. I am not sure why you can't follow this simple explanation. Perhaps you should put down the drink, turn off the porn and try reading, you do know how to read don't you ?
Sent from my SGH-T959 using Tapatalk 2
I never said I was the only one. LG implied that I was the only one when I called them. The two phones I got just didn't work. That's all and that is a disappointment. I am glad that many of you have phones that do work. However there are quite a few that don't for various and multiple reasons. I think your hostility is inappropriate and revealing of a projection from your dark side that doesn't,t belong in this forum.
Sent from my SGH-T959 using Tapatalk 2
This is the best phone for me, I'm in Canada
Sent from my Nexus 4
I've mentioned this in another post but I'm really struggling with this phone in "weak" signal areas. I have weak in quotes because I don't think it's that weak. Whilst everyone is using their phones around me I can't even get a signal. In weak areas where I usually get two bars on the iphone, this phone is showing no signal at all. Even if I get a signal the call quality on the other end is really bad and keeps cutting out.
Is anyone else having any issues? I'm specifically on about 3G and 2G.
Hopefully it's just my phone and an exchange will sort this out... I hope so because I love this phone but I can't cope with a phone that only works in high signal areas!
Thanks
Sent from my HTC One using Tapatalk 2
My phone seems to get better reception than my others.
Sent from my HTC One using xda app-developers app
ste1164 said:
My phone seems to get better reception than my others.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah i agree with this, phone service has been second to none, best i've had on a phone in recent memory
I am using a UK version in the USA and I am having exactly the same issues on 3G...
I posted a new thread on this about 20 minutes ago..
I hope someone has a suggestion, or I will have to send it back...
Too bad, I really like the phone.
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
Sent from my HTCONE using xda app-developers app
Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Thanks jrgalioto. Will let you know what happens...
jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
No you won't lose any data but a nandroid never hurts
Sent from my HTCONE using xda premium
josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.
weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
Sent from my HTCONE using xda app-developers app
Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.
Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.
the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
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I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
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Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.