Clicking Sound during Call - Xperia Z Q&A, Help & Troubleshooting

Hi,
I've noticed that a clicking sound is coming from the speakers while calling. I'm not sure, but it seems like this was happening only when wifi is active.
Did anyone else experience this?

Yes, I have noticed this clicking sound when I am at home with WiFi on, not when I am away from home when WiFi is off...

I've chatted with Sony and told them about the issue. They told me the problem was unknown and more people needed to report it before it was analyzed

The clicking sound is still there, even after wiping and flashing new .253 firmware.
I really can't imagine why wifi is causing this issue, especially only during a call.
If anyone else notices this sound and is too lazy to send the phone to Sony: Create a tasker profile and simply disable wifi during calls.

ccab said:
The clicking sound is still there, even after wiping and flashing new .253 firmware.
I really can't imagine why wifi is causing this issue, especially only during a call.
If anyone else notices this sound and is too lazy to send the phone to Sony: Create a tasker profile and simply disable wifi during calls.
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Did this ever get sorted? I'm experiencing this issue on a brand new Z1!!

enrique71 said:
Did this ever get sorted? I'm experiencing this issue on a brand new Z1!!
Click to expand...
Click to collapse
Nope, sorry. I got a new Xperia Z with the same issue. So I sold the Sony for a Nexus 4....which also got the clicking sound.
Must be the hardware/router combination, or just bad luck
Gesendet von meinem Nexus 5 mit Tapatalk

Related

Low call volume

Hi.
I've got an weird issue with my HTC One.
Sometimes, but always with the same caller / Hotline, my call volume is extremely low, even with max volume.
I can't really figure out why...
Affected by this problem is the work phone of my sister, as well as the Hotline of my mobile and internet provider.
While the phone is ringing the volume is totally fine, but if they pick up my call (this also happens when they call me) they are so silent, that I can hardly understand them.
It's definitely not related to their phone, as this also happens randomly and I don't have this issue with my local phone.
Tried several Roms (RGUI v2 and v3, Trick DROID, revolution) without a real change.
My mobile provider is 1und1 (Germany). It's not related to the signal strength.
Switching to the "external speaker" won't change anything.
Does anyone have an idea?
Cheers,
André
PS: sorry for my bad English. I'm very tired - it's almost 3am in Germany.
Gesendet von meinem HTC One mit Tapatalk 4
cm2003 said:
Hi.
I've got an weird issue with my HTC One.
Sometimes, but always with the same caller / Hotline, my call volume is extremely low, even with max volume.
I can't really figure out why...
Affected by this problem is the work phone of my sister, as well as the Hotline of my mobile and internet provider.
While the phone is ringing the volume is totally fine, but if they pick up my call (this also happens when they call me) they are so silent, that I can hardly understand them.
It's definitely not related to their phone, as this also happens randomly and I don't have this issue with my local phone.
Tried several Roms (RGUI v2 and v3, Trick DROID, revolution) without a real change.
My mobile provider is 1und1 (Germany). It's not related to the signal strength.
Switching to the "external speaker" won't change anything.
Does anyone have an idea?
Cheers,
André
PS: sorry for my bad English. I'm very tired - it's almost 3am in Germany.
Gesendet von meinem HTC One mit Tapatalk 4
Click to expand...
Click to collapse
I have the same problem, always have to turn the speaker on to be able to hear people.

Mic not working periodically

So my microphone seems to not be activated for periods of time, and I can't figure out what causes it, or really even how to fix it.
For example, today at work I was able to make calls for several hours, but after getting off I made a couple more calls that failed because the other party couldn't hear me.
Sometimes I can start Google Now voice search with a 'google', but after I make one voice entry, I can't make another one, and the next time I manually press the voice key it won't pick up any sounds at all. Even Shazam has problems with the mic sometimes, showing no equalizer bars whatsoever.
I thought this was a hardware issue because I thought it started one day (about the 3rd day I'd had it) after I dunked the phone in the sink, but in the diagnostics app the mic seems to do fine.
Is anyone else having this issue? It's really starting to get on my nerves. I guess a factory reset is in order?
I'm also having trouble finding any consolidated info on this issue; threads seem to trail off without any clear solutions.
hey,
im having some problems withthe mic as well, the other party cannot here me here and there and Ive read some forums that it might be software. also there was a solution on installing different home program and not use xperias Launcher. so hope this will help till KIT KAT is here
theindievisual said:
So my microphone seems to not be activated for periods of time, and I can't figure out what causes it, or really even how to fix it.
For example, today at work I was able to make calls for several hours, but after getting off I made a couple more calls that failed because the other party couldn't hear me.
Sometimes I can start Google Now voice search with a 'google', but after I make one voice entry, I can't make another one, and the next time I manually press the voice key it won't pick up any sounds at all. Even Shazam has problems with the mic sometimes, showing no equalizer bars whatsoever.
I thought this was a hardware issue because I thought it started one day (about the 3rd day I'd had it) after I dunked the phone in the sink, but in the diagnostics app the mic seems to do fine.
Is anyone else having this issue? It's really starting to get on my nerves. I guess a factory reset is in order?
I'm also having trouble finding any consolidated info on this issue; threads seem to trail off without any clear solutions.
Click to expand...
Click to collapse
My last phone xperia ZL have same issue like yours. When i call people they can't heard me anymore. I must put the phone in front of my face and talk straight to mic then other end can hear me well.
In fianl I call sony usa let them send me new one and they did.
(Sorry for my english)
Sent from my C6903 using xda app-developers app
paullu said:
My last phone xperia ZL have same issue like yours. When i call people they can't heard me anymore. I must put the phone in front of my face and talk straight to mic then other end can hear me well.
In fianl I call sony usa let them send me new one and they did.
(Sorry for my english)
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
I'm having the same issue. Didn't see an answer here so I looked on the Sony product support website, and there a few suggestions were made:
- use a factory SIM, not a scissor-cut SIM card
- update the firmware to the latest version
- turn off "Microphone noise suppression."
link to the sonymobile website where I got this info - http://talk.sonymobile.com/t5/Xperia-Z1/Microphone-issue-Xperia-Z1/m-p/450153/highlight/true#M6457
Time will tell if this worked for me. Let me know if you found a solution, or if this worked for you?
nomis_md said:
- use a factory SIM, not a scissor-cut SIM card
- update the firmware to the latest version
- turn off "Microphone noise suppression."
Click to expand...
Click to collapse
Good chance here to solve the problem. You can perform a factory reset after update as well or even now, this process sometime fix small issues.
is there any way to change from primary mic to make secondary mic use in calls? Like some build.prop tweak?
bihslk said:
is there any way to change from primary mic to make secondary mic use in calls? Like some build.prop tweak?
Click to expand...
Click to collapse
In build.prob there is no way to do that. To switch them I think you have to hack the kernel. Hacking kernel can be done on Custom one and for all this you have to have Unlocked Bootloader. Who can hack a kernel, just a Master.
Thanks for answer. I am on CM11 right now and custom kernel so it can be made if someone know what to change in kernel

[Q] CM11 calling problems?

Hi, I'm currently running CM11, after flashing from stock. Whenever I attempt to make a call, through Hike, Razer, even WhatsApp(ticking sound comes for the receiver) the receiver cannot hear me, but I can hear them clearly. Is anyone facing this same problem? If anyone could, please try it out. It also happened to me on ProuDroid(4.4.4) but for a brief period on which I was on CM12(QuantumLP) the calling on razer worked fine. So I'm thinking it's maybe CM11 roms ?
Might be CM 11/12 issue try searching the relevant threads in the development section and do some research before posting
Same here. Just reboot the phone the problem will be solved.
iG0tB00ts said:
Hi, I'm currently running CM11, after flashing from stock. Whenever I attempt to make a call, through Hike, Razer, even WhatsApp(ticking sound comes for the receiver) the receiver cannot hear me, but I can hear them clearly. Is anyone facing this same problem? If anyone could, please try it out. It also happened to me on ProuDroid(4.4.4) but for a brief period on which I was on CM12(QuantumLP) the calling on razer worked fine. So I'm thinking it's maybe CM11 roms ?
Click to expand...
Click to collapse
I have the same problem with a skyrocket running cm11. It happened after I enabled whatsapp calling. Whenever I made or received a whatsapp call the mic would be disabled even for phone calls after that. I would have to reset the phone to restore functionality. I had to go back to an old 2.11.515 version of whtsapp to disable calling. Now everything is fine except for whatsapp calling.
pinofly said:
I have the same problem with a skyrocket running cm11. It happened after I enabled whatsapp calling. Whenever I made or received a whatsapp call the mic would be disabled even for phone calls after that. I would have to reset the phone to restore functionality. I had to go back to an old 2.11.515 version of whtsapp to disable calling. Now everything is fine except for whatsapp calling.
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-g-2014/general/fix-whatsapp-callsand-voip-services-t3064132
Hope I'm not too late

Communication problem during call! ENOUGH

I bught this phone almost 3 weeks ego and I'm facing this problem.
Also video record quality f... up
There are many solution on forums, internet, youtube etc.
- Root the phone ( I dont want my warranty cancalled )
- Factory reset ( No solution )
- Disable 'ok google' ( No solution )
- Download sound abaout app ( No solutions )
- Wait for the next update ( There will be no solution for this issue why? )
I saw many people facing the same problem like me,
Its not only for mi mix2, you may face any device from xiaomi
Its very well issue and for a long long time people still complaints.
I'm just wondering if the problem with hardware?
Why only some people face with this problem why not all of them?
If I give this phone back for warranty couple of times with the same issue you guys think I can take my money back?
Is there anyone solve this and share how?
I don't understand specifically what communication problem during call means. Poor call quality? Call disconnecting? You can't hear caller? Caller can't hear you? Problem with speakerphone?
jhs39 said:
I don't understand specifically what communication problem during call means. Poor call quality? Call disconnecting? You can't hear caller? Caller can't hear you? Problem with speakerphone?
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Click to collapse
Caller cant hear me very well from time to time while speaking.
They say my voice getting very low some moment and it fix itself while speaking.
I am facing the same Problem.
People even can t hear me or phone says that there is a network problem.
But network is fine. It s best network in Germany, therefore only the Problem ofthe fone.
Regards
Gesendet von meinem Mi MIX 2 mit Tapatalk
Are you on China ROM or Global?
I notice that after last upgrade on stable sound issue is gone.
Your problem description does sound more like a signal strength thing than a phone hardware issue. Even though you mentioned it as a common issue, browsing through MIUI Chinese forum I see few people complain about that. More of them are complaining about the loss of connectivity to internet from time to time in games, which I also think is not a hardware issue but the network problem.
So... I assume you are not a tech freak that flashing a lot of roms, maybe try to contact Xiaomi's after sale service for help? Also do check whether other users (using the same network service in your area) having the same issue, and if you have a spare phone, would it also reproduce the same problem?
No thats not Signal strength problem.
Thats obviously a phone problem.
My mix2 does this regularly. More than half the time.
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Lost mic function when calling

I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
I have the same message.. Any solutions
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
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Click to collapse
I have the same problem. Phone has been sent in for service twice, now it is on its third travel. First time they just checked it and found nothing. No surprise, cause its not always a problem. Second time they changed the microphone and something else, but when I received it there was still no functioning microphone.
I have also heard others with same problem. Huawei should really look into it.
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
wilbur-force said:
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
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Click to collapse
Isn't software faults also a warranty matter?
JohnHolvik said:
Isn't software faults also a warranty matter?
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Click to collapse
Whats your build number ?
Solution?
Hey did you find a solution for this as this is driving me insane. I'm missing important phone calls as they can't hear me but if I call through WhatsApp or messenger it's fine. Tried everything I can think of.
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
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Click to collapse

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