[Q] CM11 calling problems? - G 2014 Q&A, Help & Troubleshooting

Hi, I'm currently running CM11, after flashing from stock. Whenever I attempt to make a call, through Hike, Razer, even WhatsApp(ticking sound comes for the receiver) the receiver cannot hear me, but I can hear them clearly. Is anyone facing this same problem? If anyone could, please try it out. It also happened to me on ProuDroid(4.4.4) but for a brief period on which I was on CM12(QuantumLP) the calling on razer worked fine. So I'm thinking it's maybe CM11 roms ?

Might be CM 11/12 issue try searching the relevant threads in the development section and do some research before posting

Same here. Just reboot the phone the problem will be solved.

iG0tB00ts said:
Hi, I'm currently running CM11, after flashing from stock. Whenever I attempt to make a call, through Hike, Razer, even WhatsApp(ticking sound comes for the receiver) the receiver cannot hear me, but I can hear them clearly. Is anyone facing this same problem? If anyone could, please try it out. It also happened to me on ProuDroid(4.4.4) but for a brief period on which I was on CM12(QuantumLP) the calling on razer worked fine. So I'm thinking it's maybe CM11 roms ?
Click to expand...
Click to collapse
I have the same problem with a skyrocket running cm11. It happened after I enabled whatsapp calling. Whenever I made or received a whatsapp call the mic would be disabled even for phone calls after that. I would have to reset the phone to restore functionality. I had to go back to an old 2.11.515 version of whtsapp to disable calling. Now everything is fine except for whatsapp calling.

pinofly said:
I have the same problem with a skyrocket running cm11. It happened after I enabled whatsapp calling. Whenever I made or received a whatsapp call the mic would be disabled even for phone calls after that. I would have to reset the phone to restore functionality. I had to go back to an old 2.11.515 version of whtsapp to disable calling. Now everything is fine except for whatsapp calling.
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-g-2014/general/fix-whatsapp-callsand-voip-services-t3064132
Hope I'm not too late

Related

In call sound problem

I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Headset
I tried a different option. I can call with my bluetooth headset.
When i switch to speaker the in call sound drops. giong back to headset will not activate in call sound.
Same Here
The same happens to me. Only the bluetooth option works every time. I have tried several firmware and kernel versions and nothing has changed.
There is a workaround that I could find but it is totally impractical: http://forum.xda-developers.com/showthread.php?t=2371034
In forums for models / ROMs with a lot more users than this one (Nexus / CM) people with 4.2.2-based firmware versions there are many posts describing what could seems to be the exact same problem, which they have been able to fix via baseband updates or custom patches, but that does not really seems to be an option for the S4 Active...
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
davenger1 said:
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
Click to expand...
Click to collapse
Same problem with my SGS4A. I was on i9295XXUBMK2, tried to update using the phone update option, which rendered my phone unusable. Flashed new stock ROM i9295XXUBMK3, now I can use the phone, although sound problem persists.
Making a call: reboot, call
Receiving a call: answer, hang-up, reboot, call back
Anyone with 4.3 that has this problem on SGS3, SGS4 or SGS4A?
Edit 21.8.2014
I had the speaker changed last week and so far no problems. I am slowly getting confident that I can rely on S4A as a phone also, not just tiny surf tablet.
I have same phone, never got this pb. However I got some SD card issues after updating to KitKat...
Partial solution... for me at least
Hi guys ,
having same issue, disabling 4G option solves my problem. But it-s impractic cause I want to use the 4g... in a huawei phone I solved same issue by disabling an option of "mobile data always on"
Don't know how it's related...
Same issue for me. I made lots of research with no results. Nobody knows...
same problem here with no solution yet
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
same problem with in call and out call .... searched a lot about solution and no solution yet
I had a similar issue with bluetooth calls. First call would be fine, but after that I couldn't hear the other person on the line and they couldn't hear me. It turned out to be some kind of incompatibility with the Google "OK Google" detection with Galaxy S4-based phones. If I disabled it from detecting "From any screen", this seemed to correct the problem. However the setting might return on application updates. I would recommend trying that and see if it makes a difference. If it's not that, then I don't really know how to help you. I moved on from that phone over a year ago and have been happier ever since.

Microphone problem while calling

Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Soego said:
Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Click to expand...
Click to collapse
Did you have this problem on stock rom as well and on an older build than 4.4.4?
On Stock Rom yes, but i have this issue just with 4.4.4. i guess.
I tried it on official 4.3.and the same.
Try a different sim card and make a call and report back
Soego said:
Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Click to expand...
Click to collapse
You may also try if you can make any different result with your device microphone when calling if you change any of voice settings in "settings/calling settings". There are atleast microphone noice canceling, equalizer, speaker volume increasing and slow speaking. Maybe hardware issue thou.
I tried to change everything. But i can hear it great on Skype And microphone test software, so not sure if it is hardware issue :-/
I just tried to call with my loud settings (like from main speaker) my voice was clear again. But when switching back it did the same.
I have this problem since i tried for the 5th time to call with it through the rain.
Now, every program the mic is dissorted. Even the sony service menu. Brought it my service provider for a repair/replace, but after a few weeks they told me the phone has water damage??? HOW the hell, i am not stupid, knowing to close the lids.
Now waiting for the parts of microphone hardware. Hopefully this will fix the problem.
So are you going to replace it by yourself? My voice is service menu is pure, even on skype calls and stuff like that, so i hope its not hardware related :-/
Problem fixed. I had removed the antidust cover of microphone and my voice is clear again.
Soego said:
Problem fixed. I had removed the antidust cover of microphone and my voice is clear again.
Click to expand...
Click to collapse
Hi, I have the same problem. What did you do exactly?
Thanks

No voice on calls

Folks
Suddenly, I cannot hear anything from my earpiece on calls, nothing even on Bluetooth. The earpiece works fine since I can hear voicemails fine. I know the call goes through because the call timer is incrementing and people are receiving the calls. If I turn off LTE, the call doesn't go through. Can someone help?
Thx
a little more detail please.. what rom? kernel? when did it start? what have you tried? etc..
Chroma Rom, started all of a sudden this afternoon. Tried multiple reboots but didn't help. What else should I try
sam008 said:
Chroma Rom, started all of a sudden this afternoon. Tried multiple reboots but didn't help. What else should I try
Click to expand...
Click to collapse
Try resetting your APNs to default.
Didn't help
sam008 said:
Didn't help
Click to expand...
Click to collapse
Flash a factory image and see if issue persists. Just don't flash userdata if you're concerned about losing data.
sam008 said:
Folks
Suddenly, I cannot hear anything from my earpiece on calls, nothing even on Bluetooth. The earpiece works fine since I can hear voicemails fine. I know the call goes through because the call timer is incrementing and people are receiving the calls. If I turn off LTE, the call doesn't go through. Can someone help?
Thx
Click to expand...
Click to collapse
Had the same issue on chroma oddly I reset APN and manually out in all the info and it worked again
Can you tell me exactly what you did? Did you reset APN to default? I've already done that. What next?
Thx

Lost mic function when calling

I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
I have the same message.. Any solutions
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
Click to expand...
Click to collapse
I have the same problem. Phone has been sent in for service twice, now it is on its third travel. First time they just checked it and found nothing. No surprise, cause its not always a problem. Second time they changed the microphone and something else, but when I received it there was still no functioning microphone.
I have also heard others with same problem. Huawei should really look into it.
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
wilbur-force said:
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
Click to expand...
Click to collapse
Isn't software faults also a warranty matter?
JohnHolvik said:
Isn't software faults also a warranty matter?
Click to expand...
Click to collapse
Whats your build number ?
Solution?
Hey did you find a solution for this as this is driving me insane. I'm missing important phone calls as they can't hear me but if I call through WhatsApp or messenger it's fine. Tried everything I can think of.
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
Click to expand...
Click to collapse

In calls, receiver can only hear me if speakerphone is on

Bit of a disappointment that the basic function of the phone is not working correctly!
In order to be heard on a call I need to switch on speakerphone. Anyone else had this issue?
Tried wiping the cache and restarting the device.
Verified that the microphone is working. I can make calls with Messenger, WhatsApp etc.
Upon hanging up, there is an audible pop on the receiver end during my tests.
Affects both incoming and outgoing calls.
NX627J_V1AMB with build NX627J_ENCommon_V2.03. The phone came with V1.03 but did not test calling.
Phone app build version 11.0.
Any help much appreciated.
Hi,
Ordered my phone with EU distribution and came with NX627J_ENCommon_V2.03 and I don't have such a problem. Maybe flashing went wrong? There are many users experiencing issues after flashing.
Sent from my NX627J using Tapatalk
Hi, this was after flashing but I've since debricked (using https://forum.xda-developers.com/nubia-z20/how-to/tool-nubia-z20-unbirck-tool-t4009227) so believe I'm on the correct firmware. If someone can confirm this is the case that would be useful otherwise I will try and flash firmware

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