Related
People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.
I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
forgive my ignorance what discount is this?
WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
that credit towards the business account ?
Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
Sent from my HTC ONE using xda app-developers app
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
lse4 said:
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
Click to expand...
Click to collapse
the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
ok new line
$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?
Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.
bummer, sprint sure treat loyal customers pretty well don't they
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
Click to expand...
Click to collapse
/must hold out
.*arrgh*
:silly::silly:
You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
Sent from my HTCONE using xda app-developers app
I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium
jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
Click to expand...
Click to collapse
wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
When I signed up online for the "phone freedom", I did get a confirmation email and I made sure to save it. When I upgraded my phone last year, I also made sure to take a hard copy of the email with me just in case. Good thing too because their system was down and the only way they were willing to give me that discount was if I could show them the confirmation email (which I did). After that, the manager adjusted the price by $50. When I upgrade to the HTC One (as soon as the black version is available), I am definitely going to be sure to take a copy of the new confirmation email I got from BB when I signed up again earlier this year.
The price match policy actually really just depends on particular stores and what policies they know and abide by.
Best Buy's policy most recently changed on 3/3/2013 to exclude contract mobile from price matches. However some stores will still recognize and offer price matches to brick and mortar stores for contract phones, which was their old policy. Unfortunately, I was unable to find a brick and mortar store that had a price less than $199.99 when I went to my local BB.
Sent from my HTCONE using xda app-developers app
I bought mine through best buy and got my $50 off for the phone freedom, and had a good overall experience. Sorry you had troubles though.
Sent from my HTC One using xda premium
yes i got mine no issue pre ordered the 6th i love the phone
I did the pre order there and I also got my confirmation for the $50 gift card from the freedom program, Also I did my research where to order the phone and I knew they changed the price match policies to be able to match online retailers but excludes on contract cell phones. I guess they did because amazon prices their smartphones dirty cheap after a few months(With a new line).
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
demo27vol1 said:
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
Click to expand...
Click to collapse
I brought their insurance for my daughter's Note II back in november and I got it for my One, is cheaper if you buy the 2 years in advance $169 vs $240($10 * 24 months) + taxes. So far the only claim I have done is for the Note's charger, my daughter somehow pulled the plastic tubing that covers the charging cable close to the USB plug, We went to best buy and they order me an new whole charger( charger box+ cable) and they let me keep the charger box. I read the fine print and it covers damage accessories(included with phone) for 1 time replacement. The only thing that doesn't cover is if the phone is lost or stolen with $0 deductible.
Also if you decide to get the black tie insurance as a bonus, when is time to upgrade to a new phone they have trade-in plus, They will give you 100% the value of your phone at the time of trade-in plus a $50 gift card.
I do indeed have best buys insurance and am very happy with it. I got it with my Galaxy S2 and a month after I got the phone I dropped it on concrete and cracked the screen all up.
I went to best buy and told them what happened. They said they had to send it off and offered me a temp rental phone to hold me over ($50 charge that they refund when you return it undamaged). I took the rental and like a week later I went back and they said the damage to the casing was too bad (it was scraped up on the side badly) and it was unrepairable so they gave me a new phone.
I gave them back the rental, got my $50 back, and went home with a new phone. Very good experience, and so far it was my only claim.
Sent from my HTC One using xda premium
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
cntchds said:
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
I used my Phone Freedom offer back in November. I did receive a confirmation email and the signup was done online.
cntchds said:
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
Click to expand...
Click to collapse
They screwed me out of mine also because they claimed I used the wrong area code when I registered. I *****ed but to know avail, I'm going to call corporate on Monday.
Even if by some chance I did , they should honor it. I love the phone also.
To the other posters I bought my insurance for $90 from SquareTrade. It typically costs about about $40 more but I get coupons all the time for being a customer. It covers all defects and drops and spills.
Only have a $100 deductible but that's ok.
Sent from my HTC ONE using xda premium.
The did not find my freedom $50 either. They called someone and they emailed me a $50 giftcard. The put the free zagg on (fo free) as we waited. (I'm ready to take it off, as it sucks IMO) then she tried to sell me on a case. I already had a cruzerlite with me. She left the case on the counter. She put my phone and zagg case in on top of it. As she bagged everything she grabbed the case too. It took over an hour to get it all set up but I got the phone and some freebies.
Sent from my HTCONE using Tapatalk 2
I ended up calling corporate yesterday, and they were saying I may have signed up in the wrong place... I followed their email in February for the promotion. Anyway, the guy said he was trying to figure something out right before the line was disconnected. Bah. I'll just call back tomorrow. I will say, the customer service people were extremely nice.
Sent from my HTCONE using Tapatalk 2
Bought two from Best Buy had great experience. Only thing was they were unaware of free screensaver's and had to go back.
Posted this Friday.
First at Sprint Store this morning I purchased 3 accessories and got half price (they looked at me weird because I didn't have phones yet). Then at Best Buy I traded one of my htc evo LTE got a hundred dollars for it, the other goes to my daughter. Plus I am sending two htc EVO Design's back for a hundred dollars a piece from the preregister I did with HTC. Also was able to do buy out through Sprint at $150 which is half the price they originally wanted so I upgraded both lines, instead of just one and paying outright price for other. Then to top it all off Best Buy gave me two extra gift cards $50 each to price match Radio Shack preorder (play store gift cards) even though they weren't supposed to!
Sent from my HTCONE using xda premium
I went to Best Buy on Friday to pre-order both the HTC One and a GS4 (not knowing the One came out that day). The pre order process was easy going and the lady that helped my wife and I was very pleasant. We left an about an hour later got a call that the HTC One had arrived and was ready for us to pick it up. I went back to pick it up and after waiting about 10 mins for the other customers to finish was given great service in my opinion. There were no issues with anything and didnt even have an issue with the e-mail promo some of you did. I also got a Zagg HD screen protector and Pt Case for it and love them both. Also very excited to use the warranty on the Zagg. I also did switch over to the Best Buy insurance since I had to replace my GS3 through insurance not to long ago due to a crack and wasn't to happy about the 150 deductible. I have heard good things about Best Buy's insurance so I hope if I use it, it goes well.
So overall my experience was good and will be going back to Best Buy to buy my phone from now on. Also excited to see what i get for the HTC One in two years since they will give me %100 of the worth plus $50. Sorry to hear about some of yours bad luck but hope all goes well again when I pick up my GS4 this Friday.
Best buy freaking sucks man. I bought a Zagg and then paid for them to install it. 6 tries later and all seems well. Until I get to the car and realize theres 5 spots because of the fuzzies rubbing off of the cleaning cloth. Oh. Its 7pm and we're closing sir. Please come back tomorrow. Not to mention 3 of the 6 Zaggs they used, they tried to charge me for.
Sent from my HTCONE using xda app-developers app
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:
Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
Sent from my SPH-L720 using xda app-developers app
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
Click to expand...
Click to collapse
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
Click to expand...
Click to collapse
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
Click to expand...
Click to collapse
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2
HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
Sent from my Sprint Galaxy S4 using Tapatalk 2
HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...
Sprint Guy... how can a new customer get a free s4?
Sent from my SPH-D700 using xda app-developers app
waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
Click to expand...
Click to collapse
I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.
kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
Click to expand...
Click to collapse
If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
Sent from my SPH-D700 using xda app-developers app
Even though sprint is not better business bureau accredited, I have filed a complaint with the BBB against sprint regarding the fact that they have knowledgeably put defective devices in the hands of consumers, and are not making a quick effort to remedy the situation, I have also stated that sprint wants to replace the devices with refurbished devices, which are valued at a lesser value then a brand new device, and still charge customers for the full price of the brand new device. I have also pointed out that they are stringing customers through the 14 day exchange period claiming it is the network, and then on the 15th day saying it is the device, and making it very difficult to exchange the devices. any way I am encouraging any one who has had issues with their device to file a complaint with the bbb against sprint, as sprint does respond to their complaints on there
Yesterday, after many chats and calls with Sprint, and 2 trips to 2 different stores, I was assured that my device is fine and that the towers in my area are to be fully functional by May 7. We'll see if my service improves. I have the option of getting refurb, which is complete bs. A brand new phone that may be defective and I can't get a brand new one because I'm past the 14 days. So yeah, I'm with you on this if things don't improve in 3-4 days.
OP. The first device I've received had a completely black pixel in the top right. I exchanged it and got a new phone with a SCRATCH under the glass and a red pixel (which I'm guessing is dead). On my third trip the guy was reluctant to hand me a new HTC One, but when I got it, it had another completely black pixel. I completely agree that sprint is knowingly dishing out defective devices to people. I'll try and figure out how to file a complaint with them. Thanks OP
Sent from my 831C using Tapatalk
please do, the more people who complain to the bbb the better, Im also planning to email sprint the laws regarding knowingly selling defective devices
dogcmp6 said:
please do, the more people who complain to the bbb the better, Im also planning to email sprint the laws regarding knowingly selling defective devices
Click to expand...
Click to collapse
Hard to prove stupidity.
Count me in on this. Not a happy camper. Two weeks of "it's the towers in your area", an hour + with three levels of tech support from my landline and finally a second trip to a store where a technician actually tested the device and entered an eTicket on my accounting noting my M8 was defective and needed to be replaced.
No TEP? $75 bucks to replace the phone through Sprint or screw around for a few weeks dealing directly with HTC. Why should I have to pay for a defective product that never worked well and progressively deteriorated into a worthless brick? I can't get calls from my customers or email in the field and this is not good for business so I'm desperate. Even though furious at the prospect of paying $75 dollars for a 4 week old phone that didn't work through no fault of my own, for expediency I begrudgingly went ahead and set up getting a replacement. Damn, what a scam!
After it all gets set up and entered into the computer, then the guy tells me they are on backorder and it will be 5 to 7 days before they ship.
I just about lost it but attempted to maintain some degree of civility while expressing my displeasure with this policy, their crap customer service that could care less and that my intention was to contact the BBB and possibly the Attorney General regarding this whole debacle. I know the guy I was speaking to was just doing his job and probably hears a lot of this but his one saving grace was asking me if I still had my old phone.
After confirming they weren't going to bone me an activation fee for bringing my old phone back online and not for the replacement M8 whenever I get it, I am now back on my three year old HTC Evo 4G but at least I can make and receive calls, get texts and have some degree of mobile data connectivity and can get email away from WiFi. In the post-contact texts from Sprint asking about my satisfaction with the recent call, I let them know this was robbery and that I would never recommend anyone ever choose Sprint.
I think I can put TEP on my replacement and trust me, if it doesn't work as expected I'll utilize it to the max and if still not satisfied, feel like this is sufficient grounds to break my contract and go somewhere else. It took days to get my M8 setup just the way I wanted it and I absolutely love it. Too bad I can't use it. :crying:
--Elisabeth
ps
FA43KSF... serial number
I agree with your anger. I have never wanted to switch carriers in the 5 years with Sprint until now. I wish I had not have sold my gs3 when I got my m8. I would go back to that and sell this one. I still might. It may be the towers for me, that is yet to be seen, but the utter lack of service over this is the frustrating part. I shouldn't get a refurb for a brand new defective device. "That's Sprint policy" though. Lameness.
Yeah, once I have my replacement I will be submitting a complaint to the attorney general of Illinois about the issue too, and encourage others to take part in that step too...also I can see by the increase in complaints to sprint on BBB's website that a good amount of people are seeing this thread and submitting complaints...ive been stuck on a Samsung replenish which is my back up phone for 4 days...also the serial on my defective m8 is HT441SF....
limpiador31 said:
Count me in on this. Not a happy camper. Two weeks of "it's the towers in your area", an hour + with three levels of tech support from my landline and finally a second trip to a store where a technician actually tested the device and entered an eTicket on my accounting noting my M8 was defective and needed to be replaced.
No TEP? $75 bucks to replace the phone through Sprint or screw around for a few weeks dealing directly with HTC. Why should I have to pay for a defective product that never worked well and progressively deteriorated into a worthless brick? I can't get calls from my customers or email in the field and this is not good for business so I'm desperate. Even though furious at the prospect of paying $75 dollars for a 4 week old phone that didn't work through no fault of my own, for expediency I begrudgingly went ahead and set up getting a replacement. Damn, what a scam!
After it all gets set up and entered into the computer, then the guy tells me they are on backorder and it will be 5 to 7 days before they ship.
I just about lost it but attempted to maintain some degree of civility while expressing my displeasure with this policy, their crap customer service that could care less and that my intention was to contact the BBB and possibly the Attorney General regarding this whole debacle. I know the guy I was speaking to was just doing his job and probably hears a lot of this but his one saving grace was asking me if I still had my old phone.
After confirming they weren't going to bone me an activation fee for bringing my old phone back online and not for the replacement M8 whenever I get it, I am now back on my three year old HTC Evo 4G but at least I can make and receive calls, get texts and have some degree of mobile data connectivity and can get email away from WiFi. In the post-contact texts from Sprint asking about my satisfaction with the recent call, I let them know this was robbery and that I would never recommend anyone ever choose Sprint.
I think I can put TEP on my replacement and trust me, if it doesn't work as expected I'll utilize it to the max and if still not satisfied, feel like this is sufficient grounds to break my contract and go somewhere else. It took days to get my M8 setup just the way I wanted it and I absolutely love it. Too bad I can't use it. :crying:
--Elisabeth
ps
FA43KSF... serial number
Click to expand...
Click to collapse
Mine starts with fa43 also maybe I need to return it I just got it
Sent from my 831C using XDA Premium HD app
What is the worst thing about this is how Sprint is handling it.
Not that broken/defective devices exist or broken towers.
Just that they could give crap about you as a loyal customer.
They treat you like dirt. And they wonder why customers treat them like dirt back.
It's been such a bad experience, it took all the fun out of getting this phone. So they botch something, it happens. It's they handle it like sh$t.
I would have been more content keeping my old M7 phone.
It started off like crap when they kept me on the phone for like an hour when I ordered the thing and tried to upsell a bunch a crap.
And the lady had put a Tablet AND Stylus on my order. I caught her at the end had her take it off. But she left a freaken stylus on there.
It was only $15.00, just small enough to not want to waste another hour on the phone and shipping it back.
Man did that piss me off to start.
mswlogo said:
What is the worst thing about this is how Sprint is handling it.
Not that broken/defective devices exist or broken towers.
Just that they could give crap about you as a loyal customer.
They treat you like dirt. And they wonder why customers treat them like dirt back.
It's been such a bad experience, it took all the fun out of getting this phone. So they botch something, it happens. It's they handle it like sh$t.
I would have been more content keeping my old M7 phone.
It started off like crap when they kept me on the phone for like an hour when I ordered the thing and tried to upsell a bunch a crap.
And the lady had put a Tablet AND Stylus on my order. I caught her at the end had her take it off. But she left a freaken stylus on there.
It was only $15.00, just small enough to not want to waste another hour on the phone and shipping it back.
Man did that piss me off to start.
Click to expand...
Click to collapse
Sorry, but the fact that you got a stylus for a phone, that clearly doesn't need one, is hilarious to me.
Sent from my 831C using Tapatalk
The lady I ordered from tried to upsell that stuff to me too. She wouldn't take no for an answer and actually asked me if it was a money issue as to why I didn't want the tablet. I was so irritated that I yelled.
And that's why I only order from their website. No hassle and you get the same results.
Sent from my 831C using Tapatalk
fr0st420 said:
And that's why I only order from their website. No hassle and you get the same results.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Because I have a SERO 500 plan (two of them) that's not an option. It's part of the dues you pay for having that plan.
I'd be long gone if not for the SERO 500 plan. No way I'd pay regular price for this network and customer service. It's getting close to not being worth the savings as is.
I agree with you. I have 2 sero plans as well, if not then I would be long gone too.
I have the opposite experience with Sprint. LTE is everywhere averaging 20 to 30 mb. I pay roughly 60 a line too. I'm not going anywhere lol
4/21-5/20
Anytime 62M/1500
Text 613/Unl
3G Data 94532KB/Unl
4G Data 4242870KB/Unl
Sent from my 831C using Tapatalk
fr0st420 said:
I have the opposite experience with Sprint. LTE is everywhere averaging 20 to 30 mb. I pay roughly 60 a line too. I'm not going anywhere lol
4/21-5/20
Anytime 62M/1500
Text 613/Unl
3G Data 94532KB/Unl
4G Data 4242870KB/Unl
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I'm lucky if I get 0.5 mb.
My sprint horror story continues...was told on Wednesday of last week that my new phone would be there in two business days, got told yesterday (Monday) that it would be here by today...go to the store thinking I would pick it up today, and my phones not there, the manager pulls up the tracking and says it hasn't even shipped yet, keeps me there for an hour and a half well he talks to his other store people about who to call at the warehouse, instead of calling the warehouse like he would do if he had any freaking common sense
I'm not having any issues. Sorry to hear all of you guys, hope that I never fall on that situation.
Sent from my 831C using XDA Premium 4 mobile app
What's the defect about? I ordered my m8 off contract for 250 thru htcchampions.
**Warning** Kind of a long read but I'm curious to other peoples thoughts.
Wanted to share my experience today. I went into a Corporate AT&T store planning on upgrading to a 32GB MB Nexus 6 on the Next program. I'm good with it being carrier locked and I'll just remove the AT&T bloatware. I was excited that they had them in stock, however I noticed that the retail price was for $682.99 instead of $649 like Google has it for. I asked the rep and he was surprised and looked it up. I told him that other carriers were selling it for $649 also, and he verified it but couldn't explain it and mentioned that they can't match it either. I asked why do I want to pay like $30 more for it to be carrier locked and have bloatware installed (okay with it but not gonna pay for it).
At home, I called 611 to see if they would match it and see if they knew why. The first rep basically said that was the way it was and didn't really seem interested. The second time I called (I know now maybe I'm crazy but didn't think its right), I asked for their loyalty department cause I know they have more power. The guy there said he was being told that its not ATT but the Manufacture that is dictating the price. I told him that Motorola has it for $649 on their website and it doesn't make sense that they are letting everyone else sell it for one price and making AT&T sell it higher. Told them that I may change carriers if AT&T thinks that its good business practice to charge more then everyone else.
I want to point out that:
1. I was never rude or demanded anything. Just told them that I hope it gets pushed up and corrected.
2. Realize that this is a first world problem and I could just go purchase it from Google or somewhere else but I feel its the principle. Its not right to charge like $30 more and add to the fact that I would have paid higher taxes.
3. They still ended up not matching the price but did offer me a $50 discount off the contract price but told them I didn't want a contract.
The extra cost is for the high quality paint used for the death star logo on the back. (The one that comes off if you stare at it hard enough.)
Actually, I didn't mind the extra 30 for one simple reason: it didn't require waiting 6 to 20 weeks for moto to get stock and ship.
Sent from my Nexus 6 using Tapatalk
Ha on the paint. I'm still torn. Almost talked myself into going back and just pay for it.
You know what? I just bought a Nexus 6 from AT&T web ordering and I knew it was $30 more than everyone else, but you know what?! AT&T has them in stock and nobody else does!! Get over it. If you don't like it wait until Google has them on their site and then wait some more until they really have it and can send it to you! I had no problem getting mine from AT&T and I really didn't care that it has their logo on it!
ILuvRice said:
Ha on the paint. I'm still torn. Almost talked myself into going back and just pay for it.
Click to expand...
Click to collapse
Do you going to leave a service because they charge 30 bucks for a device no one got in stock? Sound like a great business strategy for me... They know they can provide it today while others can in weeks. I will advice you go back
Appreciate the feed back. I realize that's it only like 30 bucks but there is also the added cost of paying taxes on 682 instead of 649. Not outrageous but still there. I doubt they are charging higher because they know they have them in stock. Especially when they are late to the game. They had to send their initial batch back. I wonder if this is fair to be who don't realize they are paying more. I noticed the price difference and accept the added cost, I'm okay with it but it's not fair to an unsuspecting customer.
Complain about it on at&t's Facebook page. The first person that contacts you probably won't be alot of help. They will eventually have someone else contact you. This person can help you. They gave me a $100 bill credit. I could have paid the balance of $582.99 plus tax but I chose to do the next 12 plan. So I paid $682.99 in order to do next and the $100 came off my monthly bill.
Well to update. I ended up going back and getting it. Really wanted to check it out and decided it was worth to walk out with it now. I hope its corrected still though. Now to run it through its paces before the 14 days are up. Like it so far. It is my first nexus device.
Mine was 249.99 with the 2 year contract.
$249.99 + $25 per month extra for 24 months = $849.99 + tax and upgrade / activation fees.
Best buy has the at&t n6 for 649 but the sprint n6 is 699 dosent make sense
Sent from my LG-D950 using XDA Free mobile app
That's interesting, on Sprints website its 648.