I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
When I signed up online for the "phone freedom", I did get a confirmation email and I made sure to save it. When I upgraded my phone last year, I also made sure to take a hard copy of the email with me just in case. Good thing too because their system was down and the only way they were willing to give me that discount was if I could show them the confirmation email (which I did). After that, the manager adjusted the price by $50. When I upgrade to the HTC One (as soon as the black version is available), I am definitely going to be sure to take a copy of the new confirmation email I got from BB when I signed up again earlier this year.
The price match policy actually really just depends on particular stores and what policies they know and abide by.
Best Buy's policy most recently changed on 3/3/2013 to exclude contract mobile from price matches. However some stores will still recognize and offer price matches to brick and mortar stores for contract phones, which was their old policy. Unfortunately, I was unable to find a brick and mortar store that had a price less than $199.99 when I went to my local BB.
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I bought mine through best buy and got my $50 off for the phone freedom, and had a good overall experience. Sorry you had troubles though.
Sent from my HTC One using xda premium
yes i got mine no issue pre ordered the 6th i love the phone
I did the pre order there and I also got my confirmation for the $50 gift card from the freedom program, Also I did my research where to order the phone and I knew they changed the price match policies to be able to match online retailers but excludes on contract cell phones. I guess they did because amazon prices their smartphones dirty cheap after a few months(With a new line).
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
demo27vol1 said:
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
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Click to collapse
I brought their insurance for my daughter's Note II back in november and I got it for my One, is cheaper if you buy the 2 years in advance $169 vs $240($10 * 24 months) + taxes. So far the only claim I have done is for the Note's charger, my daughter somehow pulled the plastic tubing that covers the charging cable close to the USB plug, We went to best buy and they order me an new whole charger( charger box+ cable) and they let me keep the charger box. I read the fine print and it covers damage accessories(included with phone) for 1 time replacement. The only thing that doesn't cover is if the phone is lost or stolen with $0 deductible.
Also if you decide to get the black tie insurance as a bonus, when is time to upgrade to a new phone they have trade-in plus, They will give you 100% the value of your phone at the time of trade-in plus a $50 gift card.
I do indeed have best buys insurance and am very happy with it. I got it with my Galaxy S2 and a month after I got the phone I dropped it on concrete and cracked the screen all up.
I went to best buy and told them what happened. They said they had to send it off and offered me a temp rental phone to hold me over ($50 charge that they refund when you return it undamaged). I took the rental and like a week later I went back and they said the damage to the casing was too bad (it was scraped up on the side badly) and it was unrepairable so they gave me a new phone.
I gave them back the rental, got my $50 back, and went home with a new phone. Very good experience, and so far it was my only claim.
Sent from my HTC One using xda premium
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
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cntchds said:
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
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Click to expand...
Click to collapse
I used my Phone Freedom offer back in November. I did receive a confirmation email and the signup was done online.
cntchds said:
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
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They screwed me out of mine also because they claimed I used the wrong area code when I registered. I *****ed but to know avail, I'm going to call corporate on Monday.
Even if by some chance I did , they should honor it. I love the phone also.
To the other posters I bought my insurance for $90 from SquareTrade. It typically costs about about $40 more but I get coupons all the time for being a customer. It covers all defects and drops and spills.
Only have a $100 deductible but that's ok.
Sent from my HTC ONE using xda premium.
The did not find my freedom $50 either. They called someone and they emailed me a $50 giftcard. The put the free zagg on (fo free) as we waited. (I'm ready to take it off, as it sucks IMO) then she tried to sell me on a case. I already had a cruzerlite with me. She left the case on the counter. She put my phone and zagg case in on top of it. As she bagged everything she grabbed the case too. It took over an hour to get it all set up but I got the phone and some freebies.
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I ended up calling corporate yesterday, and they were saying I may have signed up in the wrong place... I followed their email in February for the promotion. Anyway, the guy said he was trying to figure something out right before the line was disconnected. Bah. I'll just call back tomorrow. I will say, the customer service people were extremely nice.
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Bought two from Best Buy had great experience. Only thing was they were unaware of free screensaver's and had to go back.
Posted this Friday.
First at Sprint Store this morning I purchased 3 accessories and got half price (they looked at me weird because I didn't have phones yet). Then at Best Buy I traded one of my htc evo LTE got a hundred dollars for it, the other goes to my daughter. Plus I am sending two htc EVO Design's back for a hundred dollars a piece from the preregister I did with HTC. Also was able to do buy out through Sprint at $150 which is half the price they originally wanted so I upgraded both lines, instead of just one and paying outright price for other. Then to top it all off Best Buy gave me two extra gift cards $50 each to price match Radio Shack preorder (play store gift cards) even though they weren't supposed to!
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I went to Best Buy on Friday to pre-order both the HTC One and a GS4 (not knowing the One came out that day). The pre order process was easy going and the lady that helped my wife and I was very pleasant. We left an about an hour later got a call that the HTC One had arrived and was ready for us to pick it up. I went back to pick it up and after waiting about 10 mins for the other customers to finish was given great service in my opinion. There were no issues with anything and didnt even have an issue with the e-mail promo some of you did. I also got a Zagg HD screen protector and Pt Case for it and love them both. Also very excited to use the warranty on the Zagg. I also did switch over to the Best Buy insurance since I had to replace my GS3 through insurance not to long ago due to a crack and wasn't to happy about the 150 deductible. I have heard good things about Best Buy's insurance so I hope if I use it, it goes well.
So overall my experience was good and will be going back to Best Buy to buy my phone from now on. Also excited to see what i get for the HTC One in two years since they will give me %100 of the worth plus $50. Sorry to hear about some of yours bad luck but hope all goes well again when I pick up my GS4 this Friday.
Best buy freaking sucks man. I bought a Zagg and then paid for them to install it. 6 tries later and all seems well. Until I get to the car and realize theres 5 spots because of the fuzzies rubbing off of the cleaning cloth. Oh. Its 7pm and we're closing sir. Please come back tomorrow. Not to mention 3 of the 6 Zaggs they used, they tried to charge me for.
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Related
I have noticed that if you go to www.letstalk.com and select AT&T Cells Phones (scroll to the bottom) and select the AT&T Tilt - they have it for $99.99 after rebate. Has anyone used this website before? This appears to be about $200 cheaper than we got it for at the AT&T store. I've still got 24 days or so to return it to the store if I so choose. Any idea on if this is a better deal or am I missing something strange that they do?
Input is appreciated. Thanks.
I purchased from them twice. Once many years ago with a Sidekick 2. I never got my rebates. Its what they count on to make a profit. I dont think Id ever do the mail in rebates again. Plus theres specific plans to keep the phone at that price. Its not likely to be $40 +$20 data.
And the other time was an unlocked Nokia E70-2 that I purchased at full price. So thats not really relivant. I would never purchase
my boss used wirefly.com to get his, came pretty quick.
fb401 said:
my boss used wirefly.com to get his, came pretty quick.
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Click to collapse
I had to fight with wirefly for over a year to get mine. They use excuses like "rebate form not filled out correctly" or "not sent in the correct timeframe". At one point, I was calling them daily. They are counting on you just giving up. Document EVERYTHING if you try it and be set for a big long fight. On the plus side, after finally getting the rebates from them, there was a class action suit and they accidentally sent me a bonus $150
People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.
I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
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forgive my ignorance what discount is this?
WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
that credit towards the business account ?
Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
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How much is it in stores with a upgrade?
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lse4 said:
How much is it in stores with a upgrade?
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Click to expand...
Click to collapse
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
Click to expand...
Click to collapse
the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
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WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
ok new line
$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?
Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.
bummer, sprint sure treat loyal customers pretty well don't they
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
Click to expand...
Click to collapse
/must hold out
.*arrgh*
:silly::silly:
You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
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I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium
jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
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Click to collapse
wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Wish I had nice Best Buys near me that price matched online retailers. Mine only does local brick & mortar stores. Congrats!
Hey, I've got black tie, too. Dies having black tie help get any kind of discount even when you're not upgrade eligible? (Sorry, not real familiar with black tie/best buy).
TIA
Sent from my EVO using xda premium
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Click to expand...
Click to collapse
Very nice. I wish bestbuy would be consistent with their pricematching.
I had every intention on returning it I even chatted with an online sales person to see if they'd price match, they told me only if it says 'lowest price guarantee". When I went in, the girl asked me if they matched the price, would I keep the phone. She then asked the details she must have misunderstood me and gave it to me for free. Score!
Was able to give evo4g LTE to son and send in his evo for $100.
Sent from my HTCONE using Tapatalk 2
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
mutelight said:
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
Click to expand...
Click to collapse
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Marty said:
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Click to expand...
Click to collapse
That's what I thought too but the guys working in the mobile section seem to be a few beers short of a six pack.
I let them know that I would never considering buying a phone from them again. I will continue to use Best Buy for their "showrooming" quality and order my stuff online.
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
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reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Click to expand...
Click to collapse
Hate to one up ya......but check out what I did. Last year my wife and I both got 2 Evo 4G LTE's and I shelled out an extra $30 on each phone for their black tie trade in program. I had to open up 2 new lines as my wife and I's lines were not available for upgrade. Best buy let me swap my 2 new lines to the old lines. This would allow me to upgrade my LTE's in a year if I wanted. (My friend wanted one of my lines and the other went to my mother). So this brings us to this year and the one. When I went to trade in my LTE's, Best Buy gave us $280.00 per LTE for trade....I walked out about $40.00 + after taxes....and have 2 phones to send back to HTC....so end the end....+240.00!!!! (well minus the $60 i paid for the program only $180 ahead.) still not bad being paid for this awesome phone!!
LymeWire said:
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
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Click to expand...
Click to collapse
Ya, that new policy in March says no price matching for "contract phone." The employee you spoke with incorrectly applied it to off contract phones. You can see the policy in the link I provided in my previous post in this thread. I would print out a copy and show it to them. If they still refuse, call corporate and complain. They will likely send you a gift card for your trouble at the minimum.
So, I was doing some shopping at my local Costco yesterday and noticed an HTC One demo at the Wireless kiosk, they were listed as $159.99 on contract, came with a HUGE accessory pack, had a 90 DAY return policy, and after some prying I was told that they have 7 white and 6 black :victory: IN STOCK, so I am thinking of getting mine there.
What I am asking for are your experiences with the Costco Wireless kiosk's (activation, purchase, returns, etc.), because it just seems to good to be true.:fingers-crossed: Thanks in advance.
Kwongger said:
So, I was doing some shopping at my local Costco yesterday and noticed an HTC One demo at the Wireless kiosk, they were listed as $159.99 on contract, came with a HUGE accessory pack, had a 90 DAY return policy, and after some prying I was told that they have 7 white and 6 black :victory: IN STOCK, so I am thinking of getting mine there.
What I am asking for are your experiences with the Costco Wireless kiosk's (activation, purchase, returns, etc.), because it just seems to good to be true.:fingers-crossed: Thanks in advance.
Click to expand...
Click to collapse
Return period as far as upgrade reversal like it never happened is determined by Sprint at 14days purchase date is day one. Costco may allow exchange within 90 days but not full return and reversal.
When I ran a Sams club mobile we had pretty much same policies. Also it's been my experience in the most places like that the associates aren't as knowledgeable as they should be. So just be careful and ask lots n lots of questions.
Sent from the EVO of DOOM
At most you will end up paying 36$ upgrade fee on ur next months sprint bill. And yea ask questions. When I got my phone at sams wireless the rep told me the phone was a 16gb.... I was like huh??:what: but later while she looked at the back of the box she realized it was a 32gb. Anyway good luck with ur purchase.
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ns4g4me said:
At most you will end up paying 36$ upgrade fee on ur next months sprint bill. And yea ask questions. When I got my phone at sams wireless the rep told me the phone was a 16gb.... I was like huh??:what: but later while she looked at the back of the box she realized it was a 32gb. Anyway good luck with ur purchase.
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yeah not much diff than walmart mobile lol. thats what i hate about the cellular people getting hourly instead of commission. on hourly they have no incentive to learn anything. just stand there and take an order. "would you like fries with that?" i feel like commission makes the rep want to know more than the "other guy." also commission makes it more likely to get better service from the rep bc if they treat u badly u return it and they lose their commission. however quite a few commission paid sales people ruin it for everyone else by f'in people. all in all ASK QUESTIONS & DO RESEARCH its a 2 yr commitment and a fairly large purchase.
Best Buy is now selling the Moto Z DROID Force (pre-order) for $99 on a 2-year contract extension ($200 off) and tosses in the JBL SoundBoost speaker for free! Kinda amazed by that, considering its retail pricing.
Best Buy Link
I have always heard that buying from a big box store is a bad, very bad idea.
Granted I don't know the details of why.
Just something I remember seeing
I took advantage of this deal. I didn't do a contract, I did the monthly payment plan, which ended up only being $21 per month instead of $30 if I bought direct from VZW.. So, i'll only pay $524 for the phone. I also got the JBL speaker mod, included for free with the pre-order, and I grabbed an Incipio battery mod also.
As for purchasing from a "Big Box" store, Best Buy Mobile is just like any other indirect retailer. You can have good employee's and a good experience or visa versus. Being that they have huge buying power from the Manufactures, they end up being able to offer better deals, sometimes, than the actual carriers. Just be clear and concise with what you want and you'll be just fine. I speak from direct/personal experience in this matter. I had about 7 or so years in the wireless industry, including a year or so of working for Best Buy Mobile. I'm in IT now, but still associated with the electronics and wireless industry.
I also jumped on the deal and it was smooth. They didn't have the JBL Mod in store, but they will be contacting me as soon as it comes in
JBL speaker is actually pretty sweet. I wouldn't have paid for it otherwise.
It's REALLY loud and damn good quality! I'll probably use it more for watching stuff on the phone to get full effect.
PolarBearMI said:
I have always heard that buying from a big box store is a bad, very bad idea.
Granted I don't know the details of why.
Just something I remember seeing
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In the days of carrier contracts and subsidized phones with contracts, this was true. Here's why.
Let's say a phone retails without contract for $600. The subsidized price for signing a two year contract is $300. Verizon carries it in the store for $300, so does Best Buy. Since BB is a third party retailer for Verizon, they get paid a hold back (commission) for signing the customer up on the contract. The hold back comes usually at 6 months into the contract and varies on device ($175 - $350).
Ok, now let's say you decide you can't carry the contract any more. Verizon will charge you an ETF to break the contract (to recoup cost of the device). BUT...let's say you bought it at Best Buy...and instead of charging you $300, BB was selling it for $100...because they were expecting a $350 hold back from Verizon in 6 months. Well if you cancelled before BB got their commission, YOU now owe them XXX amount of money. It's a part of the secondary contract you sign with a third party retailer.
In modern times, this isn't an issue because phones are not tied to plans, per se.
Has anyone tried getting the discount when buying the phone outright from best buy? Still on unlimited data and not willing to give it up, but no way I'm paying$720 for a phone.
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kongyang9o said:
I also jumped on the deal and it was smooth. They didn't have the JBL Mod in store, but they will be contacting me as soon as it comes in
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Make sure you clearly have a receipt stating you are owed the speaker. On my other line I did the free 64GB micro SD card and free VR from Best Buy for the S7 and same thing, they were out of both. A few weeks later and no call, but they showed as in stock. Turns out the rep rang it up wrong so I was never going to get a call. Luckily the manager believed me and gave me both, but that was pure luck. Make sure your receipt shows that it was ordered for you.
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I REALLY wish they could upgrade a phone on a business account. I want this phone badly, but don't want to pay $30/mo from Verizon.
Took advantage of this deal. Went fine, great price, got the speaker, then turned my old phone into an iPad. All in all, quick and painless experience.
nexgen10 said:
Took advantage of this deal. Went fine, great price, got the speaker, then turned my old phone into an iPad. All in all, quick and painless experience.
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how did you turn a phone into an iPad?
HotShotAzn said:
how did you turn a phone into an iPad?
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He put an Apple sticker on the back. Sorry I couldn't hold myself.
HotShotAzn said:
how did you turn a phone into an iPad?
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Verizon is running an iPad deal rn. We got an iPad mini for $149. Got $110 credit for turning in droid turbo.
Gvndeb60 said:
Make sure you clearly have a receipt stating you are owed the speaker. On my other line I did the free 64GB micro SD card and free VR from Best Buy for the S7 and same thing, they were out of both. A few weeks later and no call, but they showed as in stock. Turns out the rep rang it up wrong so I was never going to get a call. Luckily the manager believed me and gave me both, but that was pure luck. Make sure your receipt shows that it was ordered for you.
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Walked in the other day just to follow up and the manager approved the transaction. They still didn't have it in stock though, so they just ordered it to ship to my door.