[Q] Bluetooth Headset Probems: random disconnect - Xperia Z Q&A, Help & Troubleshooting

Hi there,
I've got a xperia z with a stock rom(android 4.1.2 build 10.1.A.1.434.) and a Plantronics Voyager Legend Bt Headset(running with the latest firmware).
The phone is new, only one week old. I've installed only few programs (beside the bloatware already on the phone).
One out of that is "avast mobile security", not sure if it's a possible fault for the problems I'm going to describe...:
The Headset is paired and I can, sometimes, use it.
Sometimes the headset gets disconnected from the mobile phone during calls(to get the call back on headset I need to turn bt on/off on the xz)
Sometimes the headset states "connected to phone 1" but when I start a call it's not possible to use the headset (same fix, bt on/off on the xz)
Also the Voice Commands are not working, a black page pops up and closes immediately.
The same Headset is paired with a Samsung S2, and there are no problems with that phone.
(...except voice commands, I've never tried them on that phone...)
Has somebody similar problems with a bt headset and this phone?
Has somebody similar problems with the same bt headset and this phone?
Is there a "magic app" that could fix problems or help debugging this problem?
(- I've tried the plantronics app, but this one was very unstable so I removed it.)
Kind regards

known issue
Win**** said:
Hi there,
I've got a xperia z with a stock rom(android 4.1.2 build 10.1.A.1.434.) and a Plantronics Voyager Legend Bt Headset(running with the latest firmware).
The phone is new, only one week old. I've installed only few programs (beside the bloatware already on the phone).
One out of that is "avast mobile security", not sure if it's a possible fault for the problems I'm going to describe...:
The Headset is paired and I can, sometimes, use it.
Sometimes the headset gets disconnected from the mobile phone during calls(to get the call back on headset I need to turn bt on/off on the xz)
Sometimes the headset states "connected to phone 1" but when I start a call it's not possible to use the headset (same fix, bt on/off on the xz)
Also the Voice Commands are not working, a black page pops up and closes immediately.
The same Headset is paired with a Samsung S2, and there are no problems with that phone.
(...except voice commands, I've never tried them on that phone...)
Has somebody similar problems with a bt headset and this phone?
Has somebody similar problems with the same bt headset and this phone?
Is there a "magic app" that could fix problems or help debugging this problem?
(- I've tried the plantronics app, but this one was very unstable so I removed it.)
Kind regards
Click to expand...
Click to collapse
its a known issue with bluetooth headsets. But I have a Sony MDR-1RBT and i have never had music skip. At the same time, not so lucky if i am listening on the free NFC speaker I got from Clove. Its a bit hit and miss really. May be do a factory reset and try again. If not try to replicate the issue and go to the nearest Sony Center for a warranty case ?

I just wanted to add that I have a Nexus 4 with the Plantronics Voyager Legend and I'm having the same issue of random disconnects during a call. I'm running AOKP on my phone. I still haven't figured out how to fix it, but this is not just happening on the Sony Xperia Z.

Same problem
WillJitsu said:
I just wanted to add that I have a Nexus 4 with the Plantronics Voyager Legend and I'm having the same issue of random disconnects during a call. I'm running AOKP on my phone. I still haven't figured out how to fix it, but this is not just happening on the Sony Xperia Z.
Click to expand...
Click to collapse
Hi, I have been experiencing the same issue on my Xperia LT28i also known as international Ion for several months now. I think I started having it around the time when I upgraded to ICS. Since then performed 2 hard resents but problem didnt go away. Nothing like this was experienced on Gingerbread (the version of the OS that came with the phone...
BTW, I am using two differen bluetooth earpieces - a Jabra and a Jawbone. Both have the same problem with sony - random transfer of teh conversation from the earpiece to the phone. this is really annoying when driving... Sometimes it gets worse and does it every 5 mins. other times wont happen an entire day...
I waited for 6 month for the JB update, hoping it would cure the problem. Updated to JB on AUG 1 but the problem persists. Thinking about sending the phone to Sony for repair...
---------- Post added at 06:37 AM ---------- Previous post was at 06:32 AM ----------
Win**** said:
Hi there,
I've got a xperia z with a stock rom(android 4.1.2 build 10.1.A.1.434.) and a Plantronics Voyager Legend Bt Headset(running with the latest firmware).
The phone is new, only one week old. I've installed only few programs (beside the bloatware already on the phone).
One out of that is "avast mobile security", not sure if it's a possible fault for the problems I'm going to describe...:
The Headset is paired and I can, sometimes, use it.
Sometimes the headset gets disconnected from the mobile phone during calls(to get the call back on headset I need to turn bt on/off on the xz)
Sometimes the headset states "connected to phone 1" but when I start a call it's not possible to use the headset (same fix, bt on/off on the xz)
Also the Voice Commands are not working, a black page pops up and closes immediately.
The same Headset is paired with a Samsung S2, and there are no problems with that phone.
(...except voice commands, I've never tried them on that phone...)
Has somebody similar problems with a bt headset and this phone?
Has somebody similar problems with the same bt headset and this phone?
Is there a "magic app" that could fix problems or help debugging this problem?
(- I've tried the plantronics app, but this one was very unstable so I removed it.)
Kind regards
Click to expand...
Click to collapse
Hi, I have been experiencing the same issue on my Xperia LT28i also known as international Ion for several months now. I think I started having it around the time when I upgraded to ICS. Since then performed 2 hard resents but problem didnt go away. Nothing like this was experienced on Gingerbread (the version of the OS that came with the phone...
BTW, I am using two differen bluetooth earpieces - a Jabra and a Jawbone. Both have the same problem with sony - random transfer of teh conversation from the earpiece to the phone. this is really annoying when driving... Sometimes it gets worse and does it every 5 mins. other times wont happen an entire day...
I waited for 6 month for the JB update, hoping it would cure the problem. Updated to JB on AUG 1 but the problem persists. Thinking about sending the phone to Sony for repair...

Related

Kaiser: bluetooth stack problem!

aladin2000 said:
Hi,
do you tried also a buttom to call with voice command application or a phone call ?
I've a HTC S100 and the sound is well but it's very difficult to start a voice commande or to recall last call because seem that the function "hand free" sometime is lose.
Sorry for my poor English !
Regards
aladino
Click to expand...
Click to collapse
I have the same problem with my handsfree headsets an Tytn II (kaiser):
i have a motorola H700 and a Scalarider headset for helmets.
They are bot NON-ADP and thyey support handsfree.
Sometimes the button on them stop working and I can't do voice dialing with Voice command neither repeat last call.
They appear as connected and If I manually call a number they work.
To get the button works again I have to restart the phone.
Maybe a fault in the microsoft bluetooth stack?
Also: my Motorola H700 has a flip and when you open it the headset turn on and get connected.
You should be able to answer phone calls by opening the flip.
Sometimes it works, but most of the time it doesn't connect if I open it while the phone is ringing and in that case I have to restart bluetooth connection to make it work again.
Microsoft or HTC should check end improve bluetooth stack!
Any hack around?
Can't we put the broadcom instead of microsoft stack on kaiser?
I wrote to HTC Support about this problem and they answered :
"Customer email address:XXXXXXXXXX
Good Afternoon,
The multi function button is the one small button with the led light in, not the big play/pause button.
If you try the other button, it should work.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards,
XXXXX
HTC Europe
[email protected]
http://www.htc.com "
That's incredible don't you ?
They beleive I'm idiot ?
Regards
aladino
Astonished!
Amazing answer!
Are they idiot?
I'll write them too,
I hope someone cleverer will read the my mail
and suggest the bug to the technical stuff.
I have a motorola H350 and have been experiencing the same problems. It's driving me mad. The problem makes the use of the hands free totally useless as it seems to stop working at the drop of a hat.
What I've found so far.
To get it working you need to turn on the ear piece.
Then turn on the bluetooth on the phone.
If you do this any other way it doesn't work. Once it's working you may or may not be able to hang up with the button. If that's the case it won't answer with the button either.
Once it's working it seems to work ok till either the headset or the phone's bluetooth is turned off.
Voice dial will not fire up until the main procedure if followed and sometimes it takes several tries.
I was wondering if this was something to do with the motorola but seemingly it's to do with the stack so getting another device isn't going to help I guess.
The bluetooth worked perfectly on the Hermes but immediately I got the Kaiser one thing alerted me to the fact that something was different.
With the Hermes, as soon as I turned on the bluetooth and the earpiece the phone would alert me to the fact that the motorola wanted to connect.
With the Kaiser nothing, even when I searched for a device. I had to find out how to put the earpiece into search mode before it would find it.
Very flakey and very disappointing. I hope someone finds a fix for this.
Anyone else experiencing these problems?
I've got an H700 and Jawbone. I do notice more crackle type sounds and lower volume on both using Kaiser compared to my 8525. The H700 connects within 1-2 seconds when opening it's flip and I have noticed that on occasion, if I walk away from the phone (eg. phone on desk) the headset may not reconnect when I return. The Jawbone has been fairly good at connecting and staying functional at all times but the volume is lower as noted by many people.
I would say that the stack overall is better than the 8525's for all the devices I've tried (3 headsets, 2 Laptops, 1 Garmin Streetpilot with BT Phone interface)
I am also losing the Voice speed dial & redial button from time to time. It also worked that way with my hermes, so I kinda get used to it...
I am now wondering if it is related to my BT earpiece (nokia bh-200 or something like this) of if it is the BT stack which has never been really working on all the device I could test (hermes, trinity, kaiser).
I allmost never had issue recieving call (I don't recieve much call while using the BT earpiece) but it is sometime impossible to initiate a call through the BT earpiece.
The simplest way for me to lose the voice recognition is to:
-Start BT on the phone
-Start BT earpiece
Phone recognize the earpiece, everything is fine
-Restart the phone
Phone & BT reconnect, but voice recognition & redial are gone
I would really appreciate of some of you could test my little procedure and report if it works of not. If it is working for some other BT earpiece I may change mine and get rid of this eternal annoying issue.
Thanks
Jabra BT500
I have the Jabra BT500 and same problem with the TyTn II.
The earpiece can't initiate a voice call...
Looks like HTC (or Windows), starts to deliver ROMs like Mr. Bill Gates does with his M$ crap...
If someone find a solution for this Bluetooth problem, please post it!!!!
Thanks a lot,
Kaiser and Moto H700 just do not work together
I also have a problem with the Kaiser and a Moto H700. The M700 button stops working randomly, the BT connection sometimes disconnect during the call at will.
I can still use H700 successfully with my old Nokia 6680, so the problem clearly is in the Kaisers BT stack.
I’ve made the BT update that HTC posted just recently for TyTN II, but it had no effect.
Fortunately, I have my old Moto H500. This one is working OK with the Kaiser, but. Like it was pointed here before me, the only way to get it working you need to turn on the ear piece. Then turn on the Bluetooth on the phone.
In case if the Bluetooth connection was disrupted for some reason, the only way to make it work is again swath Kaiser BT off then turn on the ear piece and switch on the TyTNs BT.
The Kaiser’s BT stack is not good also connecting with a PC, the connection is just not stable.
Just wanted to chime in and say I've had the exact same problems with my Tilt and Motorola H700 as various people have described here. I posted about it on the AT&T forum too, and no one there has any working solution either, AFAIK. I too tried the "fix" from HTC, and to no avail.
This is a pretty big disappointment for me; I love my Tilt, but Bluetooth is not new technology, and it's really inconvenient that it works so poorly on this phone.
Motorola headsets seem to have a problem with this device. I had trouble getting my H500 to connect and the voice button to work. Once I reset the phone when the headset was on and it wouldn't connect. I tried deleting and re-pairing. It took another reset to get it back. Fortunately I don't use that headset anymore.
jameselee said:
Just wanted to chime in and say I've had the exact same problems with my Tilt and Motorola H700 as various people have described here. I posted about it on the AT&T forum too, and no one there has any working solution either, AFAIK. I too tried the "fix" from HTC, and to no avail.
This is a pretty big disappointment for me; I love my Tilt, but Bluetooth is not new technology, and it's really inconvenient that it works so poorly on this phone.
Click to expand...
Click to collapse
The same problem.
But this time with the Sony Ericsson BT HBH - DS980.
I also put the "fix" from HTC, I gave them back and they change them with another brand new Sony Ericsson BT HBH - DS980, but the problem exists.
costas2by4AIO said:
The same problem.
But this time with the Sony Ericsson BT HBH - DS980.
I also put the "fix" from HTC, I gave them back and they change them with another brand new Sony Ericsson BT HBH - DS980, but the problem exists.
Click to expand...
Click to collapse
I just bought the same headset... cant get it work with the TyTN II - Kaiser but pairs without any problem with my TyTN I - Hermes... clearly it is the BT Stack
Way beyond my abilities, but cant the BT stack on Hermes be cooked into a rom for the Kaiser ?
I have a Motorola HT820 and a Motorola S9 both devices are working flawless with the kaiser.
Now i own a motorola S705 too , with this device my kaiser suddenly turn the bluetooth off (
regards

Help with Bluetooth and Fresh 1.1

For some reason when my phone connects to a headset that supports both audio and phone the audio will not auto connect. I have to open the bluetooth options and hold down on the device i want to connect to then check the audio box.
sounds similar to the problem I'm having... I connect my phone via bluetooth to my car (Ford Sync) and I need to turn bluetooth off then on at least once (if not twice) for the car to recognize the phone.
I am getting so fustrated with this phone... Its been replaced twice (like replacing hardware is going to fix a software bug).
i really want to stay with an Android phone... maybe the Samsung Moment? it appears as if 2.x is now available (unofficially?) since Samsung released the Kernel source like they were supposed to.
TL
It worked before fresh 1.1 so maybe it was just a change in something.
I'm using the stock software and I have the problem so it is not freshrom
man we need an update HTC!!!!!!!
q1 almost over so we're that much closer to getting our official 2.1 update.
I've also got a bluetooth problem - would really appreciate any help you can offer.
I have a Tomtom and headphoned in my Bike Crash Helmet. I want to connect so I can hear music and phone calls through the phone in my helmet and also hear the TomTom.
The Tomtom connects to the Helmet, the phone connects to the Tomtom and I can get calls through the speakers via the Tomtom but music won't play (apart from an annoying second or two after dropping a call).
If I can get the phone to advertise headset features I could connect the Tomtom to the phone and the phone to the speakers (think that would work), otherwise I believe the Tomtom is not advertising media audio, only phone audio and don't expect I can change that.
Any thoughts...?
PS - Have tried the market headset app - unfortunately it doesn't fix the problem...
Time_Lord said:
sounds similar to the problem I'm having... I connect my phone via bluetooth to my car (Ford Sync) and I need to turn bluetooth off then on at least once (if not twice) for the car to recognize the phone.
I am getting so fustrated with this phone... Its been replaced twice (like replacing hardware is going to fix a software bug).
i really want to stay with an Android phone... maybe the Samsung Moment? it appears as if 2.x is now available (unofficially?) since Samsung released the Kernel source like they were supposed to.
TL
Click to expand...
Click to collapse
well now the source for the CDMA hero is out so shouldnt be long till a lot of the little bugs arre resolved.

[Q] Bluetooth connection time on 4.2.2

Anyone else experience bluetooth connectivity issues on the new 4.2.2 firmware?
My car and BT headphones now take a lot longer to connect and disconnect to the phone compared to previous firmware.
In fact, the first time (after the update) i needed to manually connect to each deivce, almost like I had to remind the phone it was paired with them.
In comparison, my Nexus devices connect almost immediately on 4.2.2
Can anyone who is on 4.2.2 help test this?
Help confirm whether it is just me experiencing this or not. Thanks.
I have the same problem with my Mercedes BT System.
I connect my phone and lost my connection in 3-4min. After 10sec its connected again.
So my temporary work around was this:
1) Disconnect the Phone with my car
2) Clear Connetcion
3) Start new search and conntect the phone to BT
4) Didn´t allow the Mercedes BT to use my sms, contacts and so on.
With this it´s working if the BT System didn´t check my sms and contacts. But erverytime when I switch of the connection or car, I have to disallowed the BT System to check sms and contacts --- so this is only temporare and I hope for a better solution!
(Sry for my writen english - its bad )
My Bluetooth devices connected very quickly.
And no problems with sms and contact request?
Do you made a fullwipe?
My BMW simply won't pair with my XZ since updating to 4.2.2 - was working fine before on 4.1.2, but when I try to pair now, they recognise eachother, and I enter a code on the car to be verified on the phone, but after I enter the code on the phone, it all just freezes. The car sits there saying "Pairing...", but the phone thinks it's all been successful.
I have a bose audio system in my car, my XPERIA Z running PAC Rom - will pair, no audio or phone book exchange, My Dads Xperia z Works fine with stock rom. there is some issue I think with 4.2.2 maybe? I tried the Audio v19 and bluwtooth fix. NO LUCK!
Yes.. Having the same problem as well with Volvo's sensus multimedia system. It used to work fine.. Now it takes multiple tries to get it to connect since 4.2.2
I have the same problem.
I am having the same problem with the sbh25.
When i turn on the headphones my phone registers the pairing but no sound will be on. I have to manually turn the phone to speaker output then back to headphones for the music to stream through the bluetooth headset. This works first time 9/10 times. The other time i have to repeat the output step a couple of times for the music to be heard.
I had a couple of issues too with the latest 4.2.2. on my Kenwood system in the car.
This is terrible, clearly Sony did not thoroughly test the BT stack in this latest firmware.
I can honestly say, BT was pretty much working perfectly on 4.1.2 firmware. I may have to consider downgrading.
Thanks for everyones confirmation.

Weird problem with speakers and mic

I have a problem with my unrooted Xperia Z with a locked bootloader. My main speaker does not work for any media like music games or videos, but works fine for loudspeaker calls. Also the earpiece speaker doesnt work at all. Another problem i found was that my microphone would not work at all unless it was in a call and i was using loudspeaker. The final problem is that when ever i plug in my earphones, google now pops up and sometimes my phone starts playing music automatically throught the earphones, when i remove the earphones, instea of stopping the music continues but the speakers dont work so it just keeps playing them silently. If anyone knows the soultion to this, please respond as ive searched everywhere and i have not found one solution yet.
UPDATE: i used the application soundabout to reroute the audio and the calls are now fine, the only problem is that when i plug in my earphones the google now problem persists. If i plug in earphones with a mic, i dont get any of these problems and everytime i want to use my internal speaker for media, i have to manually re-route the audio to them. Anybody know a solution to these 2 problems?
I do have the exact same problem, I tried different ROMs and Audio Mods (at the moment I've got a stock ROM) without any change.
Did you somehow fix it?
Exact same problem, i run stock android 5.1.1 build 10.7.A.0.222 locked boot loader. Problem suddenly came up last week during vacation, quite some time after I did OTA upgrade to 5.1.1 - so this is not related to ROM updates.
After installing soundabout (thanks for the hint) the rerouting did not work immediately - i had to set phone to earpiece and media to speaker in the app and reboot for it have an effect.
I think the root cause is, the phone thinks there are headphones connected, when there really aren't. If I use the UKW radio app, it starts and shows headphones as output-icon right away - it should actually complain that there is no reception without phones because the antenna (headphone cable) is missing. Since it doesn't complain I guess that's the culprit.
Any hints how to fix that, without using a rerouting app? (kinda stupid, using bluetooth speakers and so on now needs a manual setting change in soundabout).
I have that phone for more than 2 years now and used headphones maybe twice with it, so a busted headphone-jack is out of the question too.
Guys give it a try.
Thanks Ess Arr, that really works!

Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
Click to expand...
Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

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