Losing data and cell signal. - One (M7) Q&A, Help & Troubleshooting

Hi, I have noticed with my htc one that sometimes, like 1-3 times an hour, my data dies and sometimes even the cell signal drops
This happens everywhere. Is this a build problem or just my phone? Or can I update radio and fix? Thanks in advance
Sent from my HTC One using xda premium

Same, in Napa CA. It only started on 5/09 though.

Hi
Greetings,
Are you on stock Rom ?
Stock radio?
If yes contact HTC or your phone Carrier
They will help you out
Sent from my HTC Sensation Z710e using xda premium

shrex said:
Hi
Greetings,
Are you on stock Rom ?
Stock radio?
If yes contact HTC or your phone Carrier
They will help you out
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Sry for slow respond,
I tested the things you suggested and I figured out that the problem is with 4G, If i enable 4G it works sometimes but then sometimes this problem happens.
But if i don't use 4G , only H/3G it works fine. Why is that? The only reason i can think it that 4G is new in my country? Or that the network towers are overloaded( It's a known problem where i live that the towers are overloaded)
Thanks.

Related

now signal issue

before I have phone reboot by itself problem(still can't find out what is problem)now I have new issue with signal these days my signal getting very bad sometime need to wait a long time to get signal back and sometime need reboot WTF...anyone?
Hy! i have my IS since a week... i have the same promlems, nobody can hear my on the other side whyle i am driving....
when i am calling from home its alright. I dont understand how is it possible? please somebody help me!!!!!!!
maybe radio issues... try a radio that belongs to ur country ^^ check the ruu versions and use a goldcard
Try *#*#4636#*#* and see ur signall strengh..mine was around 85-97 and unstable
Sent from my HTC Incredible S using XDA Premium App
Hi! And do you have the same problems as me?
Sent from my HTC Incredible S using XDA App
kukucskad said:
Hy! i have my IS since a week... i have the same promlems, nobody can hear my on the other side whyle i am driving....
when i am calling from home its alright. I dont understand how is it possible? please somebody help me!!!!!!!
Click to expand...
Click to collapse
I think I don't have that kind issue.I only have no signal problem sometime.
What you wrote is a problem too...i think... Its not normal at that kind of device...
Sent from my HTC Incredible S using XDA App
Settings>security and than disable your sim card lock, very strange but worked for me.
Sent from my HTC Incredible S using Tapatalk

Free app " lte switch" for at&t vivd

LTE SWITCH . now that my bootloader is unlocked and i flashed holicakes 0.3 beats audio rom. with the lte switch app. it lets me turn my lte off, to only hspa, or to even only edge... now i can save a ton of battery.. all vivid owners should download it... i know the bell raider people already have this option in there mobile network section of there phone. but us vivid people dont..
https://market.android.com/details?i...dGVzd2l0Y2giXQ
What is the app called ???
Sent from my HTC vivid using XDA App
nielp96 said:
What is the app called ???
Sent from my HTC vivid using XDA App
Click to expand...
Click to collapse
@OP,
if you are going to post an app in this section, it might help to post a link to the market app....
is this it?
https://market.android.com/details?...S5nZW9mZnJleWJ1dHRlcmNydW1icy5sdGVzd2l0Y2giXQ..
This works for sure with the Vivid? I see only thunderbolts, bionics and droids reviews, I thought is only for Verizon users?
Edit: looks like a shortcut to *#*#4636#*#* in the dialer?
Sent from my HTC Vivid via Tapatalk
yes using it on my vivid right now
Just tried it on my vivid with AT&T stock ROM just rooted, it would not switch off the default.
Sent from my HTC PH39100 using Tapatalk
yea the stock rom is still lock... i am talkin about the unlocked flashed roms
You can also get the juicedefender app and let it manage your radios when it sleeps and it uses your network location to determine when to turn your wifi on.

Network name

For some strange reason my HTC one is showing tmobile rather then ee. Now my phone is on tmobile but my previous one x+ showed it as ee anyone else had this.
Sent from my HTC One using xda app-developers app
gallifreyangirl said:
For some strange reason my HTC one is showing tmobile rather then ee. Now my phone is on tmobile but my previous one x+ showed it as ee anyone else had this.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
t-mobile, orange and ee are all essentially the same network. I'm pretty sure that if you're not able to get a 4g signal ee will instantly switch over to on of the other 3g networks to ensure you have a signal at all times.
Don't worry - it will change eventually.
My HTC One X did the same for a few days.
I think it relies on a network update to come through.
Thanks I am on s tmobile contract.
Sent from my HTC One using xda app-developers app

ARHD 10.1 Help with constant data switching

Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
what is arhd?
BAMxi said:
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is this a dev edition phone or ATT phone?
Originally Posted by BAMxi
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is this a dev edition phone or ATT phone?
Click to expand...
Click to collapse
It's an ATT phone.
Sent from my HTC One using xda app-developers app
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
Click to expand...
Click to collapse
igglesphilsfan said:
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
Click to expand...
Click to collapse
Thanks. I gave this a try and am still having the issue. WiFi works fine, though. Maybe I'll just try another Rom.
Click to expand...
Click to collapse
I just flashed the newest version of ARHD (that's android revolution HD, for the person who asked) 10.2 and don't seem to be having the issue anymore. I'm not sure if it had something to do with only being able to select the international version during Aroma install on 10.1, or what was going on. Might have also been a combination of things. At any rate, i figured I'd post in here, as I'm trying to get my post count up, so I can post in forums actually dedicated to the Roms. Cheers, everyone! :good:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
Sent from my HTC One using xda app-developers app
igglesphilsfan said:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Haha I also came from iPhone to the HTC One. I'm seeing a lot of former iPhone guys on here. I always said that the day an android phone had the build quality of the iPhone, I was switching. And here I am!

[Q] 4G issue on HTC one

Dear All,
i had some issue with my HTC one device. i bought my HTC one model PN07120 and the seller said that it is supporting 4G LTE. in the setting of network i had found GSM / WCDMA / LTE i choose it and it is not working with the 4G LTE. i tried my sim card on other device and 4G working with out any problem. i had also do the APN setting and it is not working.
in my area the coverage is perfect and i use my sim card on another device which is supporting 4G LTE and it works. my provider is Omantel and they using frequency range in 18000 MHz.
however, i had tried some rom to upgrade my device to 4.2.2 jelly been and i successfully upgrade my device and still i had problem with 4G LTE.
i had use RUU to return my device as stock. now it is running on 4.1.2
is my device supporting 4G by knowing the model?
is it possible to have in the setting LTE option and the device not supporting 4G ?
if my device is supporting 4G ,how can i change the carrier frequency on my device?
our country's 4G frequency range is 18000 MHz
my device is making me crazy :crying:
please help me
Abu Bakhit said:
Dear All,
i had some issue with my HTC one device. i bought my HTC one model PN07120 and the seller said that it is supporting 4G. in the setting of network i had found LTE. i choose it and it is not working with the 4G. i tried my sim card on other device and 4G working with out any problem.
i had tried some rom to upgrade my device to 4.2.2 jelly been and i successfully upgrade my device and still i had problem with 4G.
i had use RUU to return my device as stock. now it is running on 4.1.2
is my device supporting 4G by knowing the model?
is it possible to have in the setting LTE option and the device not supporting 4G ?
if my device is supporting 4G ,how can i change the carrier frequency on my device?
our country's 4G frequency range is 18000 MHz
my device is making me crazy :crying:
please help me
Click to expand...
Click to collapse
I'd suggest searching the best apn settings for your carrier if you haven't already.
Sent from my HTC One using XDA Premium 4 mobile app
djhixson88 said:
I'd suggest searching the best apn settings for your carrier if you haven't already.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thank you for replay
i had tried the APN and it is not working. :crying:
thanks again
Hmm try going to settings, mobile data, network mode and see if GSM / WCDMA / LTE auto is selected. What carrier are you through?
Sent from my HTC One using XDA Premium 4 mobile app
If you could post your wireless provider information, especially what bands they're on, that still help people dig up the appropriate information.
For the purposes of this thread, I assume when you say 4G you mean LTE, and not HSDPA+
Sent from my HTC One using XDA Premium 4 mobile app
djhixson88 said:
Hmm try going to settings, mobile data, network mode and see if GSM / WCDMA / LTE auto is selected. What carrier are you through?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thank you for your replay
ya it is auto selected GSM / WCDMA / LTE and in the front screen it is coming only 3G or H some times E :crying:
my carrier is Omantel.
thanks again
Abu Bakhit said:
thank you for your replay
ya it is auto selected GSM / WCDMA / LTE and in the front screen it is coming only 3G or H some times E :crying:
my carrier is Omantel.
thanks again
Click to expand...
Click to collapse
You're welcome. Another question. Is this your first LTE device? There could be the possibility your carrier doesn't get LTE coverage where you're at.
Sent from my HTC One using XDA Premium 4 mobile app
gusto5 said:
If you could post your wireless provider information, especially what bands they're on, that still help people dig up the appropriate information.
For the purposes of this thread, I assume when you say 4G you mean LTE, and not HSDPA+
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thank you for your replay
My service provider is Omantel and they using band 18000 MHz.
ya 4G mean LTE not for the 3G or HSDPA+
thanks again
djhixson88 said:
You're welcome. Another question. Is this your first LTE device? There could be the possibility your carrier doesn't get LTE coverage where you're at.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i had tried my sim card with another device and it working without any problem
my area coverage is perfect.
Could be a hardware issue. That's what warranties are for sometimes you can get a lemon.
Sent from my HTC One using XDA Premium 4 mobile app
djhixson88 said:
Could be a hardware issue. That's what warranties are for sometimes you can get a lemon.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i hope it will not be a lemon
thanks again
I would hope not either. I love mine, but you could try rooting it and putting a custom Rom on it. There's s chance it could he an issue with your kernel too. And if that doesn't work you can unroot and just send it back.
Sent from my HTC One using XDA Premium 4 mobile app
djhixson88 said:
I would hope not either. I love mine, but you could try rooting it and putting a custom Rom on it. There's s chance it could he an issue with your kernel too. And if that doesn't work you can unroot and just send it back.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thank you for your replay
i had tried root and other custom Rom and i is not working with the 4G LTE.
i had now unroot it
thanks again
You're welcome. At that point I'd send it back and demand another one.
Sent from my HTC One using XDA Premium 4 mobile app
djhixson88 said:
You're welcome. At that point I'd send it back and demand another one.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i think i have to send it back :crying::crying:
I don't blame you for being upset. You could try getting a new SIM card though. Worth a shot if you haven't tried already.
Sent from my HTC One using XDA Premium 4 mobile app
djhixson88 said:
I don't blame you for being upset. You could try getting a new SIM card though. Worth a shot if you haven't tried already.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thank you for your replay
i had tried and use another sim card and same problem no 4G LTE :crying:
thanks again
Ahhhh :/ yeah you're probably gonna have to send it back. You're welcome though, wish I could've been more of assistance.
Sent from my HTC One using XDA Premium 4 mobile app
Abu Bakhit said:
thank you for your replay
i had tried and use another sim card and same problem no 4G LTE :crying:
thanks again
Click to expand...
Click to collapse
IIRC Omantel is in the middle east. I'm not sure where you got the phone, but I believe you actually want a stock phone who's MID is PN0710000. This seems to be the appropriate model for Europe/Middle East which has LTE (4G) support for 800/1800/2600.
The PN0712000 supports LTE on 700/AWS. This the the current model I have over here in Canada.
Hope this helps.
HTC One Variants Thread
Abu Bakhit said:
i had tried my sim card with another device and it working without any problem
my area coverage is perfect.
Click to expand...
Click to collapse
Hi, did you solved your problem yet?
My wife phone having same issue as you.
Would like to know how do you solved it.
Thank you.

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