[Q] after the first update my phone wont start - HTC Incredible S

After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!

simshtcincs said:
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
Click to expand...
Click to collapse
Dont start 2 threads for the same thing with the exact same content -.-

Related

[Q] after official update my htc inc s wont start

After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
simshtcincs said:
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
Click to expand...
Click to collapse
I have no idea what volume up+power does, nor do I understand half of what you are saying but ill try and help anyways...
download HTC Sync. Download SDK and ADB files from google. then save the files in a place ull remember. Download HTC Sync too (I forget if you actually need it but download it anyways because you need it for USB Drivers). When you are finished download of SDK, go into the folder sdk/platform-tools. Shift+right mouse click and then select "Open Command Window here." Back to your phone, boot into bootloader (Volume DOWN + Power button) and select fasboot (if u dont know how to navigate in bootlaoder, search it up). On your computer in command window type in fastboot devices and it should list your device serial number (if u dont know it dont worry, it should start with something like HT and then numbers and stuff like that). If your computer recognizes the deivce, then proceed and type "fastboot getvar all" Paste what u read here or screenshot, whatever, just see that its here IN THIS THREAD.
072665995 said:
I have no idea what volume up+power does, nor do I understand half of what you are saying but ill try and help anyways...
download HTC Sync. Download SDK and ADB files from google. then save the files in a place ull remember. Download HTC Sync too (I forget if you actually need it but download it anyways because you need it for USB Drivers). When you are finished download of SDK, go into the folder sdk/platform-tools. Shift+right mouse click and then select "Open Command Window here." Back to your phone, boot into bootloader (Volume DOWN + Power button) and select fasboot (if u dont know how to navigate in bootlaoder, search it up). On your computer in command window type in fastboot devices and it should list your device serial number (if u dont know it dont worry, it should start with something like HT and then numbers and stuff like that). If your computer recognizes the deivce, then proceed and type "fastboot getvar all" Paste what u read here or screenshot, whatever, just see that its here IN THIS THREAD.
Click to expand...
Click to collapse
I will try to explain better... My htc brand new never rooted never played with, after 4-5 days of using (everything worked great) got
the first OTA update, shutted down and then started with the green update sign on the screen, it stayed like this forever, so I took the battery out and put it back and tried to go to the boot menu (volume down + power button) it does nothing again the same green symbol on the screen. Than I took battery out and in again and pressed volume up + power button and the phone vibrates 3 times and the orange lid is on. When connected to PC does nothing! I instaled and played with sdk and adb like you instructed me but the problem is that the device is not in the device list! I start to think that its bricked or soft bricked but it makes me mad since its new and I never played with it or changed something!
Also if it matters I got it from the eBay but since I wrote to HTC also the answer was from them that its a indonesian market phone that has expired guarantee one year ago, so this makes me think that maybe its a referb and not new phone
P.S Sorry for the double post I am new here and thanks for trying to help
I.m attaching two pics of what is seen on the screen help me if you can
simshtcincs said:
I will try to explain better... My htc brand new never rooted never played with, after 4-5 days of using (everything worked great) got
the first OTA update, shutted down and then started with the green update sign on the screen, it stayed like this forever, so I took the battery out and put it back and tried to go to the boot menu (volume down + power button) it does nothing again the same green symbol on the screen. Than I took battery out and in again and pressed volume up + power button and the phone vibrates 3 times and the orange lid is on. When connected to PC does nothing! I instaled and played with sdk and adb like you instructed me but the problem is that the device is not in the device list! I start to think that its bricked or soft bricked but it makes me mad since its new and I never played with it or changed something!
Also if it matters I got it from the eBay but since I wrote to HTC also the answer was from them that its a indonesian market phone that has expired guarantee one year ago, so this makes me think that maybe its a referb and not new phone
P.S Sorry for the double post I am new here and thanks for trying to help
I.m attaching two pics of what is seen on the screen help me if you can
Click to expand...
Click to collapse
You might want to try official RUU although I dont know if it will work since you dont seem to be able to boot up properly, but its certainly worth a try. BTW, how long did u wait for the OTA update to finish installing?
Seems like you have the same problem as this guy http://forum.xda-developers.com/showthread.php?t=2298438
072665995 said:
You might want to try official RUU although I dont know if it will work since you dont seem to be able to boot up properly, but its certainly worth a try. BTW, how long did u wait for the OTA update to finish installing?
Click to expand...
Click to collapse
I waited more than one hour and then decided to take battery out since it was not responding!
Btw how to get the official RUU , my phone is for Indonesian market and I am in Greece Europe and I cant decide what to choose and download from htc.dev because I see only Kernel Source Code can be downloaded there, can you help please?

[Q] HTC ONE no power or led

Hi, I posted a question on this already but the situation has changed. So firstly what happened was i rooted, flashed cwm recovery and was running the sinless rom GPE. this was fine for about a month and then i decided to s-off...the s-off process went smoothly and the phone powered back on like normal. Then i flashed another rom and there was a cyan colour filling the screen at boot so I decided to restore from a previous backup. However this backup was done before the s-off process. After restoring successfully I clicked "reboot phone" on CWM and since that the phone never turned on or show any signs of life.
At first it would connect to the computer but show up in device manager as QHSUSB_DLOAD but now when I connect the phone to the computer it jus disconnects and reconnects over and over.
Things I tried:
Holding power button for over 2 minutes (with and without bright light on the sensor).
Left charging for over 4 days.
Holding Power+VOL down for over 2 minutes.
Holding Power+VOL up for over 2 minutes.
Holding all three hardware buttons for over 2 minutes.
In the process of trying all these things not once did the led even blink or did the phone even show any signs of life. Can anyone help with this situation?
devon4786 said:
Hi, I posted a question on this already but the situation has changed. So firstly what happened was i rooted, flashed cwm recovery and was running the sinless rom GPE. this was fine for about a month and then i decided to s-off...the s-off process went smoothly and the phone powered back on like normal. Then i flashed another rom and there was a cyan colour filling the screen at boot so I decided to restore from a previous backup. However this backup was done before the s-off process. After restoring successfully I clicked "reboot phone" on CWM and since that the phone never turned on or show any signs of life.
At first it would connect to the computer but show up in device manager as QHSUSB_DLOAD but now when I connect the phone to the computer it jus disconnects and reconnects over and over.
Things I tried:
Holding power button for over 2 minutes (with and without bright light on the sensor).
Left charging for over 4 days.
Holding Power+VOL down for over 2 minutes.
Holding Power+VOL up for over 2 minutes.
Holding all three hardware buttons for over 2 minutes.
In the process of trying all these things not once did the led even blink or did the phone even show any signs of life. Can anyone help with this situation?
Click to expand...
Click to collapse
Hi mate, as i know, the QHSUSB_DLOAD mode, is the same to say: bricked phone...
So, probably, you have to send it to htc for warranty and they have to change your motherboard...
Guich said:
Hi mate, as i know, the QHSUSB_DLOAD mode, is the same to say: bricked phone...
So, probably, you have to send it to htc for warranty and they have to change your motherboard...
Click to expand...
Click to collapse
I was hoping that wasn't the case..but oh well...would they be able to know if I was s-off or anything?
devon4786 said:
I was hoping that wasn't the case..but oh well...would they be able to know if I was s-off or anything?
Click to expand...
Click to collapse
Theoretically no, because the mainboard won't work...
I think is the possibility that your phone is bricked is hard
HTC One, Froze, Restart, Cannot turn on, NO LED etc.
Guich said:
Theoretically no, because the mainboard won't work...
I think is the possibility that your phone is bricked is hard
Click to expand...
Click to collapse
I also had the case of my HTC One, my battery was still at 55% while I was watching a video until it froze, so I decided to shut it down to reboot but when I tried to switch it on, it already does not show the Red LED, did any possible combinations of power on and pressing down the volume also under bright light, but there's no luck on it. However, I tried plugging my phone to the PC and there are still the sounds that it has connected. I checked it on the devmgmt.msc but it says that:
Base System Device, QHSUSB_DLOAD and Unidentified Device - All appeared to say "No Driver Found"
It has been a day since I left my phone wall charged, plugged it in the PC with the USB detected sounds but still can't turn it on. Is there any other way to turn on the phone again? Since I badly wanted to recover all my photos and other stuff from the phone Any possible help/tip/advice would be much appreciated! Would there be any way before sending it to the HTC Company? Thank you in advance!
There is a possible fix for that around here somewhere, a Guide to fix hard bricks, typical I cant find it now.
EDIT: Here it is, only supports M7_UL devices though, never had to use it so I cant answer any further queries on it, if you have any problems trying it you'll have to post in that thread.
http://forum.xda-developers.com/showthread.php?t=2770684

[Q] HTC One Wont Turn On - Bricked?

Hi Everyone,
I haven't been on here for a while. I have a HTC one that has stopped working. It is flashing the home and back buttons when I try to power it up and the LED light isn't working when I plug it in.
I Have managed to mess around enough with it trying the bright light trick and all combinations of power + volume down/up buttons to try and get it to spring into life. Iv e tried these connected to a charger and connected to the laptop as well.
When I press the volume down button and hold it the LED came on and started to flash, then it became constant red. I've left it charging overnight and its now a constant green so fully charged or so it thinks. Ive since tried the combination of buttons again but when I do the led goes off.
Ive scoured the internet last night for anyone with my similar situation and found a lot of posts but none that match my situation exactly.
When I turn it on normally nothing happens apart from the on sound and the under device manager it says "HTC MTP Device".
I m going to make a quick vid and put it on youtube and add the link in here just in case anyone has been in this situation before and found a remedy.
Before anyone asks I don't know what rom was on it, or if it was unlocked bootloader. I bought it second hand and just started using it. It went off mid day with plenty of battery and it wasn't hot.
Any help would be most appreciated as im running out of ideas fast!. plus my fingers are sore...lol.
Thanks for reading
Steve

can someone help me fix my phone loop?

Hi all im really looking for some help before i give in and send my for repair. I have only had it a week and earlier today it suddenly stopped working but just before it did it said the xperia home has stopped and then the phone went off and wouldnt turn back on. When i finally managed to get it to come back on i get just the sony logo then a blank black screen with a backlight on and nothing else this then loops back into the sony logo then the blank screen. Iv tried charging the phone. Connecting to a computer does not work as it cant recognise the device. (otherwise i could have reset the phone). Iv tried volume up and power get the three vibrations then it ends up doing the same thing when i switch back on. Then volume down and power while plugged into computer but the green light comes on for a brief second then goes again. Im really baffled as to whats happened and any advice would be really appreciated.
Thanks in advance, sorry for the long post

NOTE 5 SM-N920V (Verizon) Dead Phone (Hard Bricked)

Hey Everyone, so i got a note 5 from someone to fix or to trash so i decided to try and fix it.
The person i got it from stated she was charging the phone one night (blue charging light on) and took it off the charger but the screen would not turn on.
She hard reset the phone by pressing the power button and tried to turn it back on, after that no screen but only a blue light at the top of the phone stayed on.
She again turned it off and took it in for repairs. They could not find out what was wrong with the phone, didnt seem dead, battery was fine no damage at all to this device (zero not even a scratch on the screen)
So now, i got the device and when plugged into the computer, i dont get any sort of lights on the phone, nothing on the screen, the phone will briefly show in the device manager then it will be gone, i can hold down the power button and it shows Exynos7420 in the device manager, i let go of the power and it goes away.
Phone is 100% dead.
IS the device hard bricked?
Hard ware issue?
Just looking for ideas to bring a basically perfect condition phone back to life for some use.
Thanks guys
hard bricked note 5
kalodis said:
Hey Everyone, so i got a note 5 from someone to fix or to trash so i decided to try and fix it.
The person i got it from stated she was charging the phone one night (blue charging light on) and took it off the charger but the screen would not turn on.
She hard reset the phone by pressing the power button and tried to turn it back on, after that no screen but only a blue light at the top of the phone stayed on.
She again turned it off and took it in for repairs. They could not find out what was wrong with the phone, didnt seem dead, battery was fine no damage at all to this device (zero not even a scratch on the screen)
So now, i got the device and when plugged into the computer, i dont get any sort of lights on the phone, nothing on the screen, the phone will briefly show in the device manager then it will be gone, i can hold down the power button and it shows Exynos7420 in the device manager, i let go of the power and it goes away.
Phone is 100% dead.
IS the device hard bricked?
Hard ware issue?
Just looking for ideas to bring a basically perfect condition phone back to life for some use.
Thanks guys
Click to expand...
Click to collapse
hey man did u ever find out what was going on with the note 5 ,mine pretty much happened same way except I was on a custom rom was in the middle of texting somebody and it just died blue lite still flashes it just want cut on

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