[Q] mail sync - One (M7) Q&A, Help & Troubleshooting

I am using the simple email app included, Gmail is disabled. Using arhd 10.1 but this problem was here long before with original stock.
I guess I have already tried all possible combinations to have the mail sync, maybe someone else has an idea on how this works if at all.
In settings I tried the smart sync, then each number of minutes, whatever I put in there, the only way to have the mail query the server is to manually open the application. For instance, I send myself an email from desktop, my ipad picks it up in a matter of seconds, I mean the fu$#er is in sleep mode, cover on, then I almost instantly hear that notification sound. The One however, I could wait all day, no sign it knows about it.
I have 2 email accounts configured, yahoo and Gmail, I also tried to add one at a time, nothing seems to help.
Thanks for any idea on how to make it work or any suggestions on a third party app?
Sent from a pizza

Smartsync takes time to build a database of data about your usage and when to check for email. For Gmail the best bet is the Gmail app, which will get almost instant push notifications.

cschmitt said:
Smartsync takes time to build a database of data about your usage and when to check for email. For Gmail the best bet is the Gmail app, which will get almost instant push notifications.
Click to expand...
Click to collapse
I'd rather be using only one app for my email accounts - - the stock mail for instance.
It's just that no sync mode seems to work, be it smart or not
Sent from a pizza

millicent said:
I'd rather be using only one app for my email accounts - - the stock mail for instance.
It's just that no sync mode seems to work, be it smart or not
Sent from a pizza
Click to expand...
Click to collapse
like the guy said above. smart sync needs to build a repour before it will know when to check. its not having information pushed to it like the gmail app is. your best bet is to use the 2 separate apps since each individual app has the ability to push emails immediately while HTC's smart sync or manual sync is just basically timed sync-ing. its just that smart sync is timed to how the phone learns your usage?

syaoran68 said:
like the guy said above. smart sync needs to build a repour before it will know when to check. its not having information pushed to it like the gmail app is. your best bet is to use the 2 separate apps since each individual app has the ability to push emails immediately while HTC's smart sync or manual sync is just basically timed sync-ing. its just that smart sync is timed to how the phone learns your usage?
Click to expand...
Click to collapse
As I said the manual mode doesn't work either.
I am going to try k9 for now..
Sent from a pizza

Okay, I think the problem might be elsewhere: the k9,same as mail doesn't seem to sync either. I have tried this over wifi and data, in power settings the sleep mode is disabled, I even disabled power saver.
Does email synchronization works for anyone excepting gmail users?
I am going to enable gmail, see how that behaves with sync..
Sent from a pizza

Manual mode as in your in the mail app and request it to refresh? And the email still doesn't come through? Not sure then.. I used smart sync for a while then I found it to not update fast enough for my needs. But it did always work.
Sent from my Nexus 7 using Tapatalk 4 Beta

The mail app syncs over wifi, I found out. Yes, it took a while (set it up to check at 5 minutes.). However, it still doesn't work when screen is off.
While on data only, the whole sync is very conservative. Unless I open up myself the mail thing it doesn't bother to refresh. In fact, the only thing synchronizing over data is weather from BW widget, but even then I am afraid it only refreshes itself when opening the screen. Ah, and Google play, I get notifications over mobile data as well.
I mean I used to want this conservative data behavior when on 100mb data plan, however now I have 3gb to spend and having trouble with email notifications?
I suspect there might be a misbehaving app will try reinstalling everything and one app at a time..
Sent from a pizza

Does this help?
http://forum.xda-developers.com/showthread.php?t=2267281
penultimate post.

Related

Gmail and g. Voice stops syncing

I am on firefly 2.1, speedmod k13a. Google voice is 0.4.2.13. Just recently, my phone has stopped syncing with my gmail accounts (2) and my google voice app. Synchronize inbox and inbox notification checked in voice. Background data and auto sync enabled in system.
I first noticed thus when I had to manually refresh my voice app to see new messages. Then I realized that my gmail was not receiving notifications for new emails.
Things I have tried: reinstalled voice, flashed firefly 2.1 again after master clear, sign out of voice and clear cache (this one worked for a while, but eventually lost sync again, and restarted the phone (also worked in the beginning, but eventually lost sync).
I'm not sure what to do since email and texting are the two main things I use my phone for besides internet. I need to fix this problem, but not sure how.
Sent from my SAMSUNG-SGH-I897 using XDA App
Bumping
Sent from my SAMSUNG-SGH-I897 using XDA App
just flashed serendipity 5.12 and i am not getting gmail push notifications, have to manually refresh to fetch emails
anybody know how to fix this
Ya know.. now that you mention it... I don't think I'm getting push notifications anymore either .. and I'm on Andromeda ... gonna have to test it tomorrow.
Edit: today
I was having a similar issue on multiple roms. The solution I have found is to drop the Gvoice widget onto one of my home screens. When it's there, I get everything right away, possibly because it forces the phone to keep the data connection open full time?
Although...the other day, I was getting them slow on my computer too, I think google was having some issues.
TomMelee said:
I was having a similar issue on multiple roms. The solution I have found is to drop the Gvoice widget onto one of my home screens. When it's there, I get everything right away, possibly because it forces the phone to keep the data connection open full time?
Although...the other day, I was getting them slow on my computer too, I think google was having some issues.
Click to expand...
Click to collapse
Yeah i tested today and i seem to be getting push just fine. Was reading online that google did happen to have a snag with there servers, resetting 100,000+ email accounts. That might have had something to do with it.

[Q] Mail client allowing for multiple folder syncing

Hi Guys,
I am trying to find an email client which supports Microsoft Exchange / Activeysinc, and which can support multiple folders syncing. Right now i am using Note's stock email app, which is reasonable, but will only update the Inbox.
I however, have a large folder structure coupled with many server rules which automatically move the mails into their designated folder, so only updating the inbox is definetly not enough for me, because i can receive new emails in those folders but the mail client will not alert me when they arrive... instead, you have to go in each folder and update it manually, which is a real pain.
So, back to the original question: can you point me to an advanced email client who can do the above (automatically sync all folders and alert me when i receive new message in all of them, not only in inbox).
Many thanks in advance for your help!
regards,
devlin-ro
Moxier Mail. Not cheap for the priviledge but it does as you ask and has a trial so you can test it before you buy.
I really like Touchdown by NitroDesk. You can sync any folders you want, and works for not only email, but also other Exchange functions. It's kind of expensive, but I find it's often on sale at the Amazon app store.
Sent from my GT-N7000 using Tapatalk
Have you tried k9 mail ?
thepartybeaver said:
I really like Touchdown by NitroDesk. You can sync any folders you want, and works for not only email, but also other Exchange functions. It's kind of expensive, but I find it's often on sale at the Amazon app store.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
I like touchdown except for a couple things:
One, in the sea of settings, there's no setting to have it default to classic view; I have to switch manually each time I open the app. I like the newer view except that in portrait mode most of the screen is wasted space. I want more emails shown.
Two, poor battery life. There were other contributors, but I disabled push, switching to polling once every 24 hrs, and better battery stats still showed a huge number of wake locks. So now I keep it frozen with titanium backup until I really need it, like doing a server search.
maxh said:
One, in the sea of settings, there's no setting to have it default to classic view; I have to switch manually each time I open the app.
Click to expand...
Click to collapse
I agree with you there. I currently have the version from the Android App store, which doesn't have that option for the view. I'm glad to know that I'm not the only one that couldn't find a way to turn it off.
I've been watching BetterBatteryStats, and I haven't had an issue with it using up my battery. Actually, K9 Mail is the one that kills mine.
Hi to all of you!
Many thanks for your replies. I actually tried Moxier and Touchdown, but I could not configure Moxier while Touchdown worked like a breeze... so I stayed with Touchdown. Currently I am using it in evaluation period and it looks ok to me (does what I need). I configured it to only update manually, so I did not see any issues with battery (so far, at least).
Once again, many thanks for the sugestions!
All the best,
Devlin-ro

Push email

Trying another email app, seems whatever email app I use for my Gmail, push never retrieves the email well, though will appear on my computer instantly, may be 10 minutes, half hour, etc. before it comes to my phone unless I open the app, and sometimes need to hit the refresh within it. I've tried with active sync and default email app, too.
Seems better with data.
Wondering if there's a setting I don't have set correctly. If anyone has encountered this and knows, would appreciate it
Account settings - check frequency - every 5 min.
The stock android email app will not check more frequently than that as far as I know.
Unlike your home computer, most cell phones don't have an unlimited power source and unlimited uninterrupted internet connection.
GT-I9000. xda premium.
I had no problems with gmail set to push on Maildroid.
mrhaley30705 said:
I had no problems with gmail set to push on Maildroid.
Click to expand...
Click to collapse
Thanks. Was it ok with wifi? Seems to have more problems that way. I've tried Maildroid, I Like that you can compose in html (emoticons, font color, etc.) trying the app "Inomail" as it has that ability, but with all email apps, push can be very delayed and end up setting a poll frequency
bnjmnalan said:
Account settings - check frequency - every 5 min.
The stock android email app will not check more frequently than that as far as I know.
Unlike your home computer, most cell phones don't have an unlimited power source and unlimited uninterrupted internet connection.
GT-I9000. xda premium.
Click to expand...
Click to collapse
Thanks. No problem polling, as you mention. I can set K-9 email to poll every minute with reliably.
I don't remember any problems with wifi. I realized that it consumes much more battery on push, so i reset mine to check onlywhen i open the app
mrhaley30705 said:
I don't remember any problems with wifi. I realized that it consumes much more battery on push, so i reset mine to check onlywhen i open the app
Click to expand...
Click to collapse
Ok, Thanks

push email not working for my HTC One in UK?

hello all
i've had my phone since april and it's never disappointed me. i think everything works great on this phone and have had no problems
but recently the only way i can check me email is by going into the native email app itself and refreshing it.. same goes for gmail app and htc weather.. i've checked all the settings and there all set to push even when not at peak time but still doesn't make a difference.
could an app i've installed perhaps messed with the settings? is anyone else having 'syncing' problems and knows a solution?
please help if possible
had a look on google and doesn't seem to be a resolution (that i could find, anyway..)
:highfive:​
Have you made sure that you have auto sync on? Go into sync & accounts and make sure that the accounts are set to sync
Sent from my HTCONE using xda app-developers app
This annoyed me back when I have a Nexus 4, and I assumed it was the Nexus, or android 4.2.2 but it occurs on the Gmail app in android 4.1.2 as well.
If you test the gmail app, by sending emails to gmail account, and waiting for it to notify you of the emails, it'll take an age, unless you go into the app and update it manually.
I have auto sync on and all my accounts are set to sync, it even shows that it syncs the gmail account regularly, but the app just doesn't push the mail to you.
Not sure what can be done about it, but simple tests will show it happens regardless of auto sync settings. I am considering using the Email app and pulling mail every 15 minutes.
I have the exact same problem, it seems to me it only occurs with Sense-apps, for me it was the mail first, then I noticed the weather as well so I checked Blinkfeed and all have the same behavior, they won't update automatically. On my homescreen the date and weather is still the one from yesterday.. Quite upsetting. Surely you can use 3rd party apps for all this if you depend on that updating by itself or you could do it manually, but it's still very much an issue for me so I've written to HTC yesterday, curious if they can help with this.
Ah thankyou for the suggestions all! So I had a fiddle round with everything, went into the Gmail app turned auto sync on.. But also realised I have the Trust Security app and it was measuring my data. I turned that off and ta da.. My push is working again! Anyway got a better suggestion for a security app!? Haha.
Honestly love this phone and HTC seem really great to me so far! So hope they reply to you.
Thanks again everyone hope it doesn't do this again I was getting really worried haha
sent from my glacier white HTC One ^.^

[Q] Email not syncing (reproducible)

Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
+1. I am using an LG G2 instead and all emails sync in real time with Push, no issues at all. However, on the N3 it just will not work, even after changing all the sync schedules and settings. If anyone know how to work around this, it would be awesome.
verendus said:
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently.
Click to expand...
Click to collapse
Agreed. Mine shows the same symptoms. It's like amateur night at the clown college of software engineers.
verendus said:
There seems to be no support from Samsungs's end.
Click to expand...
Click to collapse
Actually, it seems push email support is just a rumor, and Samsung denies it.
What an embarrassment.
I don't get why is there a Push option if it doesn't work.. I thought it was a bug.
I've heard good things about K9 mail client from the Play Store and it has push functionality.
verendus said:
Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
Click to expand...
Click to collapse
Not really helpful to your scenario, but I haven't had problems with push notifications using the baked in email client or with gmail.
Base email is tied via IMAP to an account on a webmail server I run.
Gmail is tied to my corporate google apps account.
Rooted on N900AUCUBMI1 baseband here.
Not that you should need a root to get this functionality, but maybe it would help?
Which baseband are you on? Maybe Push is broken in the newer build.
I've had trouble running stock on MI9, then rooted on MI1 and MI9. The type of email client doesn't seem to matter.
Odd. I am using Gmail for a few mail accounts and get quick delivery and all works fine. I have not tried the baked in email client on my Note 3, but I use it (with exchange) on my Note 2 without issue.
I guess instant mail delivery on my personal accounts isn't that critical to me but I can feel your pain.
If you are rooted, have you disabled any apps even remotely related to email?
If you are using gmail, do you have IMAP enabled within the Web client?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I am running everything stock. I haven't rooted it yet, but will eventually give it a go when the firmware matures a little.
I am able to get a quick delivery on GMAIL app. But, I think something is seriously broken with the stock email app. Most people will say that push is not a supported feature. But, it works for an hour or two, then it will stop working. Bigger issue is that it doesn't fetch emails reliably even with intervals set. The top status will say the last synced time, but the emails never arrive in my inbox until I load manually.
Given that Samsung cheated on the benchmarking score, I wouldn't rule out the possibility of Samsung intentionally disabling push and pull feature. Just a guess. In fact, when I enable everything I used to run on iPhone (location service, bluetooth, wifi, google services, etc), N3 battery life falls pretty fast. I wonder if Samsung intentionally cropped polling for push to increase battery life.
Regardless, if push doesn't work property, this phone is not ready as a business tool. I spent the whole afternoon trying different combination, and I am about to give up. The only thing I haven't done is root, but I am not sure how that would affect the situation. I am also trying to find some sort of bug report page, but haven't found one.
This is a pretty major issue as my work requires immediate delivery of emails. I am keeping my fingers crossed until somebody crack this.
Spent the whole day resetting, deleting, adding account, playing with all sorts of sync settings, etc, and came to conclusion that the default email app is a horribly broken piece of junk. Keeping track of fetch interval and the stamp of the messages shows it cannot even pull the email on time from the server.
So I installed Evomail. What a difference! The app is beautifully designed, and has no problem pushing all my emails instantly. I am not sure if I am sold on the gesture thing as you can accidentally delete emails, but the icon has taken over the stock email on the bottom of the screen permanently for now. Wish Samsung would've done a better job on one of the email app.

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