Some reviews are not showing in play store! - App Stores

I have a developer account on Play Store. However, I am experiencing some problems regarding user reviews.
I can't see what is written for some of the reviews. The no. of ratings is increased but respective review is not shown anywhere (neither in play store nor in developer console).
This is really frustrating as I am unable to determine what problem the user is experiencing & how to contact them.
See the screen shot below: I have filtered the review but it is not showing.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Also Google does not provide any support e-mail address. Only way to contacting them regarding the console is through Feedback option.
After posting the problem , I get this automated response.
Thank you for your feedback. We value every piece of feedback we receive. We cannot respond individually to every one, but we will use your comments as we strive to improve your Google experience.
Click to expand...
Click to collapse
Does anyone know any e-mail through which I can contact them?
Is anyone experiencing the same problem?

I have seen the same thing in my apps. Reviews without any comments text does not appear to any list in the developer-console.

GobletSky31689 said:
I have a developer account on Play Store. However, I am experiencing some problems regarding user reviews.
I can't see what is written for some of the reviews. The no. of ratings is increased but respective review is not shown anywhere (neither in play store nor in developer console).
This is really frustrating as I am unable to determine what problem the user is experiencing & how to contact them.
See the screen shot below: I have filtered the review but it is not showing.
Also Google does not provide any support e-mail address. Only way to contacting them regarding the console is through Feedback option.
After posting the problem , I get this automated response.
Does anyone know any e-mail through which I can contact them?
Is anyone experiencing the same problem?
Click to expand...
Click to collapse
I also faced this prb.
After few trials I came to knw that if the user only rates ur stars n thn wait fr sometime he dose not need to write a review n can only rate the apl.
I did that.
The app is rated n as I didnt wrote anything the review dsnt show up.
Hope this helped u to gt ur ans.
Sent from my GT-S7562 using xda app-developers app

Most people just give star ratings and don't write any review text. In such a case you'll see an increate in the overall review number in the console, but you won't see any the message as the user didn't provide any.

this is true. users give stars but no notice ...

Well this is not an issue at all. you can say its a weird bug. users only can post ratings for apps. and also can post along with text. if text has been posted by user then it will count along with rate. but rate only count the number which not gonna appear.

Related

Waze Alpha! Now Available!

Waze: Driver-Generated Live Maps and Real-Time Road Information. Free.
"There are plenty of social, web, and technology tools to help you with your commute. Whether you have a TomTom or constantly whip out your iPhone, you can find driving directions, locations, general traffic information, and even speed traps.
However, what Waze is aiming to do is far more ambitious. This mobile app, which uses crowdsourcing to create driver-generated maps, is expanding out of Israel and is launching today in the U.S. With it is a technology that gathers information on driving patterns, traffic, accidents, police traps, and more and analyzes it in order to inform the driver of the best possible route available."
http://mashable.com/2009/5/19/waze/
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
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if you go to http://www.waze.com/ you can sign up for the alpha.....
I just got invited a few days ago to test Waze Alpha, its a really cool program, kind of like Trapster. You guys should try it. If can't find a way to download it send me an email [email protected] and ill send you the .apk file
lamaravish said:
I just got invited a few days ago to test Waze Alpha, its a really cool program, kind of like Trapster. You guys should try it. If can't find a way to download it send me an email [email protected] and ill send you the .apk file
Click to expand...
Click to collapse
ive had it for a couple weeks, to bad i drive the same route every day.....
i look for this apk but i can't find how to download in try it out
just visit the site www.waze.com
and click join the alpha
Waze: a new navigation app
Hi.
I read, that waze, a new navigation app, is available for free on the market.
But since it it only available in the us at the moment, i am not able to download it (i´m from germany).
Is someone able to upload the apk somewhere?
Thanks a lot
http://www.waze.com
Here you go
thanks a lot
The apk is in the Market.... FYI.
Senorkabob said:
The apk is in the Market.... FYI.
Click to expand...
Click to collapse
He mentioned he can't get it in his market, since he is Germany
Anyone else notice the lack of accuracy at times with this app?
I do love it though, the UI is freakin sweet.
Senorkabob said:
Anyone else notice the lack of accuracy at times with this app?
I do love it though, the UI is freakin sweet.
Click to expand...
Click to collapse
UI is great. accuracy gets thrown off for me when im driving near tall(ish) buildings. very slick app
Man I love this place (XDA). I am constantly downloading, flashing, and tweaking something everyday lol
ok just want to let ya'll know it does not work on the hero builds lol... just found that out..
her it is.. but I don't know what you guys think about this web site. we the people whose denied access to market completely (Syrians and few other countries) are forced to find alternatives.

Challenge to Motorola

Here is the thread
https://supportforums.motorola.com/message/440987#440987
Here is the challenge
Aug 4, 2011 2:22 PM
Challenge to Motorola.
This question is Not Answered.(Mark as assumed answered)
In one of my threads I mentioned that I have had 31 replacement devices since December of 2007. In that thread someone had said something to the affect of "too bad you didn't join then....we would have loved to help you"....well....here's your chance.
I have a challenge, or 2, for you. I am sure you will pass on the second, but I hope not....you choose.
I have two Droid 3's in my possession right now with a 3rd on it's way. Both of these have issues. This "challenge" has a time frame of 10 days. That is how long I have these until Verizon is going to expect them to be returned. Again....10 days...
Here are your options....
Option 1- You troubleshoot these devices as much as you like. I will follow ALL directions given and report results.
Option 2 (my preferrence)- You send these 2 specific devices an OTA to unlock the boot loaders (like you said you were going to do anyway) and provide me with the "necessary files" (who's name I cannot mention) and let's see if the development community can fix them first.
So...what's up? Can you support YOUR phone with YOUR settings? Better yet...can you support YOUR phone better than we can?
Let me know and I will post up the problems that they are having to begin.
Phone 1
Ever since the device arrived it consistantly puts itself into airplane mode. I have performed 2 factory resets but the issue persists
Phone 2
Blue haze to almost any picture taken.
Green artifacts during screen transitions after watching any video that is longer than 1 minute in length. Reboot fixes until another video is watched. This is with videos from Youtube, Netflix, or even video taken on the phone.
Lockscreen sliders do not appear. Ever since I enabled the lockscreen pattern the first time. What happens is if I have the pattern enabled it shows the sliders...then pattern. If I disable lockscreen pattern it just bypasses the sliders. Does this after reboots, screen off then back on....screen wakes and goes straight into the homescreen bypassing the sliders.
I can take video and post on youtube of the sliders
I can post pics of comparison from stock camera app and 3rd party. to fix put 3rd party white balance to florescent
Request anything else you wish.
Sample of pictures
Stock
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"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Camera 360 with white balance set to florescent
Stock
Camera 360 with white balance set to florescent
Sent from my DROID3 using Tapatalk
updated first post.
I think you should address this post to Motorola's forums. I think there are not (many) Motorola's employees in here...
MuF123 said:
I think you should address this post to Motorola's forums. I think there are not (many) Motorola's employees in here...
Click to expand...
Click to collapse
The link I posted was on motorolas site....I was just sharing here so people could see if they could support their own phones
Sent from my DROID X2 using Tapatalk
http://googleblog.blogspot.com/2011/08/supercharging-android-google-to-acquire.html let's hope this will bring some positive light to motorola's great phones

Difference in Play Store - Kindly explain [Pics inside]

Hi!
I'll get straight to the point.
First Picture:
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Second Picture:
My Question is, WHY both markets are different? I live in Pakistan and I was wondering why we dont get the same one as shown in First Picture?
Is there any way I could get the one shown in First Picture?
Someone gave me an idea that MarketUnlocker is there for this reason. But i have tried playing with it and i was unable to get my desired results.
Anyone have any idea about it?
The one in the first picture is for the states (or places that have Google Music, Video Books). Currently not available in all countries and while you may figure out how to get it it will still be useless as I am sure you will still need a US credit to purchase anything from Google Books for example. Or a US address to have the Galaxy Nexus delivered etc
scubadude said:
The one in the first picture is for the states (or places that have Google Music, Video Books). Currently not available in all countries and while you may figure out how to get it it will still be useless as I am sure you will still need a US credit to purchase anything from Google Books for example. Or a US address to have the Galaxy Nexus delivered etc
Click to expand...
Click to collapse
Hey! Thanks for the prompt response
I thought they would've SOMETHING which is free. Would it hurt if i download some "Free" music or books from Google Play Store? You know what i mean ...
So everything is paid there? And are you saying its impossible for me to get it on my device?
abobobilly said:
Hey! Thanks for the prompt response
I thought they would've SOMETHING which is free. Would it hurt if i download some "Free" music or books from Google Play Store? You know what i mean ...
So everything is paid there? And are you saying its impossible for me to get it on my device?
Click to expand...
Click to collapse
Yes of course it's paid else you could order a free GNex
And also yes it is possible to get it by using a US proxy but I don't see the point in doing so
MrAndroid12 said:
Yes of course it's paid else you could order a free GNex
Click to expand...
Click to collapse
Aha ... I see
That actually cleared a lot of things for me.
MrAndroid12 said:
And also yes it is possible to get it by using a US proxy but I don't see the point in doing so
Click to expand...
Click to collapse
With the same Market Unlocker Pro version I guess?
Well i will try to do that, just to settle my curiosity. Otherwise, i get your point that there is no benefit for doing that.
Lastly, Thank you very much for the prompt response. Appreciate it
-------
Kindly close the thread ... @Whiskey103, @kurniawan77

[UCCW] Thread of shame

A lot of us contribute to the uccw app by sharing what we create. Through this sharing we've seen some amazing and creative things be born. We share with everyone with the assumption the work shared is not exploited for profit by some person who just rebrands it with a different name, and sells it as their own. In most cases a courtesy email is not even given asking for permission to use the work. Understanding it is distributed freely by the creator, they still have creative rights to that skin if you decide to redistribute for sale.
That being said I've always been taught to do the right things growing up, like don't lie, don't steal and be generous when you're able. So... since some people find it hard to do so, I think it would be beneficial to maintain a thread of shame listing those users who operate outside the realm of honesty. Thefts who are caught stealing other people's skins/work without permission will be posted here and 'outed'.
Let's see if public shame can do what your sense of right & wrong could not.
SANDHAWK
Profile
http://forum.xda-developers.com/member.php?u=328727
stole skins made/modified by me and posted on the play store for sale. Email correspondence for him to remove them back in November were brief and obviously ineffective.
His Google play items
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https://play.google.com/store/apps/details?id=com.sandhawk.battstatus
https://play.google.com/store/apps/details?id=com.sandhawk.uccwstatusbar
Original theme posted here with all credits given :
http://forum.xda-developers.com/showthread.php?p=31633341
I have not given him my consent to use this, nor has he asked me, blackbearblanc, or pooely .
Note, He has also taken pooely Google now weather beta and sold that on his own before being caught and having it taken down.
Please take a min and visit his play store links and report the skins and send him an email of appreciation. An email to Google would be appreciated as well.
Thank you.
If you have seen or know of anyone else using someone else's skin or work without permission, please post the info here
Reserved for future scumbags
Reserved
Reserved
Flagged his ads, cant believe what people will do for money.
Sent from my Nexus 4 using xda app-developers app
Reported his apps and sent him an email. Sorry this happened to you and others. Keep us posted.
Wow this guy. Reported him no problem
Sent from my Collective SGH-T989

[Google Play Store] Real reviews are deleted without any reason/notice

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"lightbox_full_screen": "Full screen",
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Context:
• Genuine Play Store reviews are getting deleted by Google assuming it as fake!
References:
• Google Updates Play Store Developer Program Policy to Combat Incentivized Ratings and Reviews
• Google Play is Hit with a New Wave of Fake Reviews
Things didn't really change in 2 years (at least) and I think this deserves a thread on XDA. Of course all devs are concerned but users too! You will understand why in a few minutes...
◘ My experience
In the Dev Console we can choose to receive email notifications when a new review is available. That's what I always do to give a quick answer if necessary.
In the emails from Google we have the rating and the comment but not the name of the person who posted the review.
Right after receiving this email I go to the dev console to check if the review is still there. It's not unusual that the review has already been removed by Google. It simply disappeared from the dev console and for everyone.
Actually things aren't that simple...
1. Sometimes the review is removed a few hours later.
2. I said that the review is no longer available in the dev console and it doesn't appear in the public version of the Google Play Store. However even if the review is removed for the rest of the world, the user who posted the review still sees his message! Here is why Google is misleading and deceitful.
◘ What can we do as developers/users?
We can try to complain about Google's algorithm (until things are fixed).
FYI data are sometimes not relevant in the dev console, there are several bugs including with Adwords platform... and Google's support is useless (the quality of their answers is really poor).
And some folks trust them to control their cars, manage all their digital lifes...
Some users of my apps and myself tried to contact Google's support. They are sorry if we have a bad experience with their products and services (LMAO) but the control of reviews is managed by their "Ratings and Comments team". Do you know what? We can't contact them and we can't have any answers from them.
◘ Closing words
Independant devs are working hard (sometimes several hours a day) to publish great apps with regular updates and all this may look like a losing battle.
Moreover Google tries to fight fake reviews. Since fake reviews means 5 stars you can imagine that 90% of our removed reviews are positive...
Support your devs and post genuine reviews to help and motivate them!
If you have more information on this matter then please share.
Thank you.

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