Need help getting my phone working again. - One (M7) Q&A, Help & Troubleshooting

Hi all.
I have CWM Touch installed, but I can't run ADB Sideload to flash a ROM. I just keep getting an error that the device can't be found. I have no OS installed, so my phone won't boot up. I can't access the phone's memory as that doesn't work with the One. I also can't flash a RUU to return to factory settings as I have S-ON and am on HBOOT 1.54.Is there anything I can do to fix this and get my phone back working?
Many thanks.

alanzo27 said:
Hi all.
I have CWM Touch installed, but I can't run ADB Sideload to flash a ROM. I just keep getting an error that the device can't be found. I have no OS installed, so my phone won't boot up. I can't access the phone's memory as that doesn't work with the One. I also can't flash a RUU to return to factory settings as I have S-ON and am on HBOOT 1.54.Is there anything I can do to fix this and get my phone back working?
Many thanks.
Click to expand...
Click to collapse
First try to reinstall you Drives for ADB and HTC so you know it's not a Driver issue. If that doesn't work try using a different PC and see if you still get the same issues.
And also try using HTC One AIO to flash TWRP or something to see if you can Sideload a rom then. Because AIO toolkit uses the fastboot menu to flash Recovery images.
If you can flash a different Recovery then try to flash a rom and see if that works.
If not let me know what the results are

gazlufc said:
First try to reinstall you Drives for ADB and HTC so you know it's not a Driver issue. If that doesn't work try using a different PC and see if you still get the same issues.
And also try using HTC One AIO to flash TWRP or something to see if you can Sideload a rom then. Because AIO toolkit uses the fastboot menu to flash Recovery images.
If you can flash a different Recovery then try to flash a rom and see if that works.
If not let me know what the results are
Click to expand...
Click to collapse
Got it! Thank you. I reinstalled the drivers. Weird though because ADB was working fine before. The drivers must have corrupted or maybe it's a Windows 8 issue. Sideloading the ROM now, will let you know if it is a success.

alanzo27 said:
Got it! Thank you. I reinstalled the drivers. Weird though because ADB was working fine before. The drivers must have corrupted or maybe it's a Windows 8 issue. Sideloading the ROM now, will let you know if it is a success.
Click to expand...
Click to collapse
No problem man, Glad to hear you got it working again

Related

[Q] HTC One Bricked (bootloop)

Hello folks,
During update from Revolution HD 3.4 to 3.5 something went wrong and process stopped before it got finished. Now I ended up in bootloop, even recovery is not working. I've tried to use RUU but failed on CID verification as I'm having the phone from 3 IE. Is any chance to bring it back to life or i just got very expensive paper weight ?
Or if anyone can provide RUU for 3 IE I'm willing to pay for it.
Bad day, bad day...
Thank you for any advice.
megahafo said:
Hello folks,
During update from Revolution HD 3.4 to 3.5 something went wrong and process stopped before it got finished. Now I ended up in bootloop, even recovery is not working. I've tried to use RUU but failed on CID verification as I'm having the phone from 3 IE. Is any chance to bring it back to life or i just got very expensive paper weight ?
Or if anyone can provide RUU for 3 IE I'm willing to pay for it.
Bad day, bad day...
Thank you for any advice.
Click to expand...
Click to collapse
What is happening when you enter recovery?
MacHackz said:
What is happening when you enter recovery?
Click to expand...
Click to collapse
I can see the recovery screen (clockworkmod) for about 0.1 second and it reboots again.
megahafo said:
I can see the recovery screen (clockworkmod) for about 0.1 second and it reboots again.
Click to expand...
Click to collapse
try reflashing it and wiping cache etc
MacHackz said:
try reflashing it and wiping cache etc
Click to expand...
Click to collapse
Thanks, for hint. Got recovery working again
What I have done.
1.) Unlocked, re-locked bootloader.. (i think this did the trick, full wipe ?)
2.) Wiped cache
3.) Re-flash clockworkmod
4.) Upload ROM using sideload.
Now the phone is back. I hope i will not break something again.
Hi, I am having the same issue with my phone as of right now. I tried re-locking bootloader and then unlocking again and also reflashing clockwork and I am still getting the bootloop and cannot access recovery (flashes for 0.1 secs and then disappears).
What exactly did you do to fix the issue?
tokenwoken said:
Hi, I am having the same issue with my phone as of right now. I tried re-locking bootloader and then unlocking again and also reflashing clockwork and I am still getting the bootloop and cannot access recovery (flashes for 0.1 secs and then disappears).
What exactly did you do to fix the issue?
Click to expand...
Click to collapse
The cue there if wiping the cache partition.
Riyal said:
The cue there if wiping the cache partition.
Click to expand...
Click to collapse
Hi Riyal,
I have fixed that issue with fastboot erase cache. Now, I am having a problem loading a ROM because it states in recovery that it "can't mount SD card"?
Figured it out, I just had to ADB push a stock rom and then re-wipe/re-flash
tokenwoken said:
Hi Riyal,
I have fixed that issue with fastboot erase cache. Now, I am having a problem loading a ROM because it states in recovery that it "can't mount SD card"?
Click to expand...
Click to collapse
I had the same problem, going to try to sideload this stock de-odexed rom (didn't work the first few times) and CHILL THE PHUCK out until AOKP.
scared me lol first HTC device, brand new, and I thought I broke it.
P.S I realized that REVOHD uses AROMA, that's why it wouldn't sideload.... Am I Rite?
Similar issue
tokenwoken said:
Figured it out, I just had to ADB push a stock rom and then re-wipe/re-flash
Click to expand...
Click to collapse
My HTC One device is actually suffering the same problem.
I bought my HTC One Sprint(Sim-Free Edition) in the US and got it to India.
But after I inserted my Indian Sim it said ''SIM LOCK ENABLED''.....I just got frustrated and
rooted the device and tried to install ''Android RevolutionHD (Odexed)'' Stock ROM with the help of TWRP.
But after I installed the stock rom, my device is just showing the HTC symbol and hanging there itself.
It Hangs there for around 6-7mins and reboots and the same happens again.
The only thing I can do is to get in to the bootloader and Power OFF the Device.
Any Help???? Please..... just having a costly paper weight since 2 weeks.
Please need help urgently....!!!
Hi
Greetings,
Did you flashed boot.IMG if no
Extract the boot.img from the Rom
Copy that file to abd/fastboot folder
Now connect you phone with pc with your phone booted in fastboot/bootloader,
Later flash boot.img by following command
"Fastboot flash boot boot.img"
Reboot and your done
If you do not know how to use abd search for it
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
thanks but....
shrex said:
Hi
Greetings,
Did you flashed boot.IMG if no
Extract the boot.img from the Rom
Copy that file to abd/fastboot folder
Now connect you phone with pc with your phone booted in fastboot/bootloader,
Later flash boot.img by following command
"Fastboot flash boot boot.img"
Reboot and your done
If you do not know how to use abd search for it
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Click to expand...
Click to collapse
thanks for your advice but how do i extract boot.img when the phone is not even switching on to connect to the pc.
suhazgummadi said:
thanks for your advice but how do i extract boot.img when the phone is not even switching on to connect to the pc.
Click to expand...
Click to collapse
You have the zip file of ARHD in your pc extract the boot.img using winrar thats it and you have to put that file in abd/fastboot folder in pc
and everything what i said its to be done in pc
excpet putting phone in fastboot mode
suhazgummadi said:
My HTC One device is actually suffering the same problem.
I bought my HTC One Sprint(Sim-Free Edition) in the US and got it to India.
But after I inserted my Indian Sim it said ''SIM LOCK ENABLED''.....I just got frustrated and
rooted the device and tried to install ''Android RevolutionHD (Odexed)'' Stock ROM with the help of TWRP.
But after I installed the stock rom, my device is just showing the HTC symbol and hanging there itself.
It Hangs there for around 6-7mins and reboots and the same happens again.
The only thing I can do is to get in to the bootloader and Power OFF the Device.
Any Help???? Please..... just having a costly paper weight since 2 weeks.
Please need help urgently....!!!
Click to expand...
Click to collapse
The Sprint version is never going to work on any carrier other than Sprint. It's a CDMA device. The sim slot if for connecting to Sprint's LTE network, but requires a CDMA connection first and foremost to work at all.
Sent from my HTC One using xda premium
Thanks, this actually worked for me. I have HTC One TMO edition, i did a sdcard format and things went very bad from there and i was not able to flash anything and recovery kept rebooting.. after i tried this below, it worked like a charm..
megahafo said:
Thanks, for hint. Got recovery working again
What I have done.
1.) Unlocked, re-locked bootloader.. (i think this did the trick, full wipe ?)
2.) Wiped cache
3.) Re-flash clockworkmod
4.) Upload ROM using sideload.
Now the phone is back. I hope i will not break something again.
Click to expand...
Click to collapse
Quickest and easiest way to fix this issue is...
'fastboot erase cache'
'fastboot reboot recovery'
hnt20 said:
Thanks, this actually worked for me. I have HTC One TMO edition, i did a sdcard format and things went very bad from there and i was not able to flash anything and recovery kept rebooting.. after i tried this below, it worked like a charm..
Click to expand...
Click to collapse
I'm stuck on the same boat :\
I was able to finally boot into CWM recovery but I'm getting write errors all over the place.
I used the AIO Kit to re-lock the bootloader and unlock it - Reflashed CWM - Tried to sideload ARHD 10.0 but the DOS prompt errors out saying that it cannot find my device.
Little help?
HumorousMaximus said:
I'm stuck on the same boat :\
I was able to finally boot into CWM recovery but I'm getting write errors all over the place.
I used the AIO Kit to re-lock the bootloader and unlock it - Reflashed CWM - Tried to sideload ARHD 10.0 but the DOS prompt errors out saying that it cannot find my device.
Little help?
Click to expand...
Click to collapse
i was going through the same thing yesterday and i thought i had bricked my phone. what i did that finally worked, was unplugging the usb, restarting the computer, reinstalling htc drivers, then restarting the computer, then using a different usb port. i was finally able to sideload ARHD whereas before i could do fastboot commands, but it wasn't responding to the sideload, and wasn't able to mount the sdcard, so i thought i was screwed. :good:
mky4b11 said:
i was going through the same thing yesterday and i thought i had bricked my phone. what i did that finally worked, was unplugging the usb, restarting the computer, reinstalling htc drivers, then restarting the computer, then using a different usb port. i was finally able to sideload ARHD whereas before i could do fastboot commands, but it wasn't responding to the sideload, and wasn't able to mount the sdcard, so i thought i was screwed. :good:
Click to expand...
Click to collapse
Thanks for the tip, I was able to get back into AROMA but the original issue that got me to this point came up again. Aroma installer runs and during the install it kicks itself out and sends me back to recovery, so the installer doesn't complete. It gets to about 30% and craps out just after it writes system data and starts to install the .apk's. Screen goes black and it reboots itself and sends me to recovery.
thoughts?

Phone has no O/S installed, cannot detect phone to put rom zip on phone. please help

I believe I overwiped my phone, it has no rom on it now, and when I plug it into the computer, it makes the noise, but will not show up in windows explorer. I am able to boot into recovery, TRWN, although I can't do anything from there because I have no rom to install. I have tried installing the latest HTC drivers, using a different cord, disabling antivirus, pretty much everything previously listed in these forums. Is there a way to use the command prompt to send a rom over to the phone? Please help.
cburch85 said:
I believe I overwiped my phone, it has no rom on it now, and when I plug it into the computer, it makes the noise, but will not show up in windows explorer. I am able to boot into recovery, TRWN, although I can't do anything from there because I have no rom to install. I have tried installing the latest HTC drivers, using a different cord, disabling antivirus, pretty much everything previously listed in these forums. Is there a way to use the command prompt to send a rom over to the phone? Please help.
Click to expand...
Click to collapse
donwload the all in one toolkit use it to erase cache then install recovery. after that either mount usb otg and copy rom to sd or sideload a rom. all in one toolkit automates everything you need to do:good::good:
I wish I could say that worked, however when I try to use the AIO toolkit, when it launces the command prompt it says 'device not found.' same problem as windows. There has to be a way to force a file on there. Any ideas? Again, I can boot to recovery but have no zip on the phone memory to flash.
cburch85 said:
I wish I could say that worked, however when I try to use the AIO toolkit, when it launces the command prompt it says 'device not found.' same problem as windows. There has to be a way to force a file on there. Any ideas? Again, I can boot to recovery but have no zip on the phone memory to flash.
Click to expand...
Click to collapse
if it says device not found press the power button once and try again. it will say once in fastboot close the first window if you close the first window and nothing happens then press power and it should start
if your in fastboot options should be----bootloader----reboot----reboot bootloader----power down
skinsfanbdh said:
if it says device not found press the power button once and try again. it will say once in fastboot close the first window if you close the first window and nothing happens then press power and it should start
if your in fastboot options should be----bootloader----reboot----reboot bootloader----power down
Click to expand...
Click to collapse
Thanks for getting me this far. Mounting didn't work, so I sideloaded rom. it is showing up on the phone as "sideload.zip" i try to run and it fails. Any ideas?
Have you used this command?
Code:
adb sideload /path/to/rom.zip
If yes, it will work.
Maybe sideload.zip contains rom and if sideload.zip don't have meta-inf it will not flashed
Guich said:
Have you used this command?
Code:
adb sideload /path/to/rom.zip
If yes, it will work.
Maybe sideload.zip contains rom and if sideload.zip don't have meta-inf it will not flashed
Click to expand...
Click to collapse
I get it sideloaded and installed android revolution. however, when I'm done installing the rom, trwn tells me "superuser is not installed, would you like to install now?" I say yes and then the phone goes blank, and reboots to bootloader. Any ideas?
cburch85 said:
I get it sideloaded and installed android revolution. however, when I'm done installing the rom, trwn tells me "superuser is not installed, would you like to install now?" I say yes and then the phone goes blank, and reboots to bootloader. Any ideas?
Click to expand...
Click to collapse
im guessing your using twrp but just select no dont root the rom is already rooted and it should boot. may take getting through a few aroma freezes but it will boot
cburch85 said:
I get it sideloaded and installed android revolution. however, when I'm done installing the rom, trwn tells me "superuser is not installed, would you like to install now?" I say yes and then the phone goes blank, and reboots to bootloader. Any ideas?
Click to expand...
Click to collapse
Change the rom or don't say yes when you have the question
Sent from ONE with Tapa4 Beta
Guich said:
Change the rom or don't say yes when you have the question
Sent from ONE with Tapa4 Beta
Click to expand...
Click to collapse
OK, so I didn't say yes to the question this time after sideloading android revolution. same thing. goes blank then reboots to bootloader menu. So I tried sideloading viperrom 1.04. This time after it finished sideloading it randomly installed instelfl, and now viperrom is installed, its booting up to the phone now finally, yet before anything can initialize, it just reboots again. It's been caught in this boot loop about ten minutes now. No end in sight. Any ideas?
ViperRom from Sprint or AT&T one forum?
Your phone is branded or no-brand?
However, boot into recovery, and use this command:
Code:
adb push name_of_rom.zip /sdcard
, then flash it
Also, I have now tried flashing and installing TrickDroid which also boots to the O/S but then after a few seconds reboots and starts all over again. I just let it run, and it boots, then reboots, over, and over, and over again. Any ideas?
cburch85 said:
Also, I have now tried flashing and installing TrickDroid which also boots to the O/S but then after a few seconds reboots and starts all over again. I just let it run, and it boots, then reboots, over, and over, and over again. Any ideas?
Click to expand...
Click to collapse
Have you tried to flash the boot.img from fastboot?
I fixed it!!! I had to download the latest RUU for the HTC One. I ran the RUU after relocking, and then started the root process from scratch. RUU is the only thing that would work. Also, the best rom I have gotten to work for sprint is ViperRom, TrickDroid installed and booted but the camera wouldnt work. Thanks for the help and suggestions!
cburch85 said:
I fixed it!!! I had to download the latest RUU for the HTC One. I ran the RUU after relocking, and then started the root process from scratch. RUU is the only thing that would work. Also, the best rom I have gotten to work for sprint is ViperRom, TrickDroid installed and booted but the camera wouldnt work. Thanks for the help and suggestions!
Click to expand...
Click to collapse
Where did you find the RUU for sprint? I cant seem to find one that works with my CID: SPCS_001.
Hey, im having the same problem. I have nothing on my phone, not even root. I cant use adb commands but fastboot seems to work. Im using TWRP 2.6.3 recovery. If anyone can help that would be awesome!!
zach832 said:
Hey, im having the same problem. I have nothing on my phone, not even root. I cant use adb commands but fastboot seems to work. Im using TWRP 2.6.3 recovery. If anyone can help that would be awesome!!
Click to expand...
Click to collapse
Reflash the latest TWRP and check if adb work.
Becuase without it you can't push/sideload a rom...
Can't detect SD Card
Guich said:
Reflash the latest TWRP and check if adb work.
Becuase without it you can't push/sideload a rom...
Click to expand...
Click to collapse
Hi, I'm having sort of the same problem. My phone is stuck on a bootloop, I flashed a new recovery because the previous TWRP stopped working. When I try to wipe data/factory reset, It says that it can't detect E:\ or the SD Card. I can't even mount it. Any ideas? Please help. Thanks

[Q] Sprint One, can only access hboot and recovery

I feel like I have used up all my resources on trying to get my Sprint HTC One back to stock.
Last night I was able to unlock it with no trouble. I didn't realize this would wipe out all my media as well. (not the issue)
So I was going to go and install Benny's Cleanrom and I used Superwipe to clear all the cache and everything that was being restored from the back up. I flashed the Superwipe Rom and it seemed to have gotten the job done, but it also wiped out my OS.
So now I have been stuck with the ability of accessing bootloader and recovery, I am using TWRP right now. None of my pc's recognize my phone when I try to mount it. The phone also shows errors when I try to do so, coming up stating that it cannot mount anything except usb otg. I don't have a USB OTG cable right to use, so that option is still out the window.
I have tried this method
I have tried this method multiple times but ADB was not working. http://forum.xda-developers.com/showthread.php?t=2317989
I have tried the Fastboot method, which had me relocking the phone and running the ruu. Though since I am on the latest version 1.3, the 1.2.9 RUU I was trying to use kept on failing. When doing it through Hasoon's AIO tool it seems that the ruu works when I flash the ruu zip. Though running it the first time it would show up that it failed, but when I re-flash it the second time on the cmd line it shows successful though on the phone the green bar never completes it and it stays at like 95% and doesn't complete the install on the phone.
If someone knows how to get my phone back to stock I would be very appreciative. I am new to rooting on the HTC One, I previously rooted my Evo 3D and my girls SG2.
If someone wants to help me out with team viewer, I will gladly allow anyone to assist me in that matter. I am just hoping that this can be resolved.
Now I see when I type ADB devices in cmd, it shows FA33ZS907479 recovery. I don't know if this has any relevance in that it sees the TWRP recovery.
BiGsMiLeSKyLe said:
I feel like I have used up all my resources on trying to get my Sprint HTC One back to stock.
Last night I was able to unlock it with no trouble. I didn't realize this would wipe out all my media as well. (not the issue)
So I was going to go and install Benny's Cleanrom and I used Superwipe to clear all the cache and everything that was being restored from the back up. I flashed the Superwipe Rom and it seemed to have gotten the job done, but it also wiped out my OS.
So now I have been stuck with the ability of accessing bootloader and recovery, I am using TWRP right now. None of my pc's recognize my phone when I try to mount it. The phone also shows errors when I try to do so, coming up stating that it cannot mount anything except usb otg. I don't have a USB OTG cable right to use, so that option is still out the window.
I have tried this method
I have tried this method multiple times but ADB was not working. http://forum.xda-developers.com/showthread.php?t=2317989
I have tried the Fastboot method, which had me relocking the phone and running the ruu. Though since I am on the latest version 1.3, the 1.2.9 RUU I was trying to use kept on failing. When doing it through Hasoon's AIO tool it seems that the ruu works when I flash the ruu zip. Though running it the first time it would show up that it failed, but when I re-flash it the second time on the cmd line it shows successful though on the phone the green bar never completes it and it stays at like 95% and doesn't complete the install on the phone.
If someone knows how to get my phone back to stock I would be very appreciative. I am new to rooting on the HTC One, I previously rooted my Evo 3D and my girls SG2.
If someone wants to help me out with team viewer, I will gladly allow anyone to assist me in that matter. I am just hoping that this can be resolved.
Click to expand...
Click to collapse
BiGsMiLeSKyLe said:
Now I see when I type ADB devices in cmd, it shows FA33ZS907479 recovery. I don't know if this has any relevance in that it sees the TWRP recovery.
Click to expand...
Click to collapse
Check pm :thumbup:
Sent from my HTCONE using xda app-developers app
I need help too
bigdaddy619 said:
Check pm :thumbup:
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Im having the same problem I have nothing on my phone and adb sideload wont work and I also tried the RUU and I have the .31 version so i can't use it either
rj54271 said:
Im having the same problem I have nothing on my phone and adb sideload wont work and I also tried the RUU and I have the .31 version so i can't use it either
Click to expand...
Click to collapse
I work weird hours so if you can wait and I'll help or you can try to do it yourself look here Q21

[Q] Emergency! NEED HELP IMEDIATELY!!

Ok so how do I start this? Well I got an htc one for christmas and I wanted to root it. Everything was fine until I decided to flash a custom kit kat rom. The rom was stuck in a boot loop so I went back to twrp and flashed my recovery. I thought I fixed everything but then I stopped getting phone service. It kept saying looking for service. I thought it was a bad recovery so I downloaded cm from rom manager. While it was downloading, the phone just randomly rebooted. It kept doing this and still is.so then, being the idiot I am, flashed clockwork recovery to see if it would change anything. I tried downloading cm from rom manager again and finally finished downloading before it started rebooting again. I went into clockwork recovery and flashed cm and now it keeps rebooting and I have no phone service. I have no idea what to do. By switching from twrp to clockwork, I lost my recovery. Im totally screwed. I need help please!What do I do!!!!????
Run an RUU to fix and only flash roms that are made for Sprint or have Sprint support.
Sounds like you flashed a GSM rom that's why everything is jacked up.
BD619 said:
Run an RUU to fix and only flash roms that are made for Sprint or have Sprint support.
Sounds like you flashed a GSM rom that's why everything is jacked up.
Click to expand...
Click to collapse
Thanks a bunch! I'll check this out and see if it works
Rom Update Utility
It will get you back to 100% stock
If you need help PM me I'll be happy to help
roflcopter1212 said:
Ok so how do I start this? Well I got an htc one for christmas and I wanted to root it. Everything was fine until I decided to flash a custom kit kat rom. The rom was stuck in a boot loop so I went back to twrp and flashed my recovery. I thought I fixed everything but then I stopped getting phone service. It kept saying looking for service. I thought it was a bad recovery so I downloaded cm from rom manager. While it was downloading, the phone just randomly rebooted. It kept doing this and still is.so then, being the idiot I am, flashed clockwork recovery to see if it would change anything. I tried downloading cm from rom manager again and finally finished downloading before it started rebooting again. I went into clockwork recovery and flashed cm and now it keeps rebooting and I have no phone service. I have no idea what to do. By switching from twrp to clockwork, I lost my recovery. Im totally screwed. I need help please!What do I do!!!!????
Click to expand...
Click to collapse
Try this tutorial from BD619 http://forum.xda-developers.com/showthread.php?t=2503646&highlight=tutorial
roflcopter1212 said:
Thanks a bunch! I'll check this out and see if it works
Click to expand...
Click to collapse
I tried it with your tut. but when I try to reboot into RUU it says fastboot isnt a valid win. 32bit application. What now?
BD619 said:
Run an RUU to fix and only flash roms that are made for Sprint or have Sprint support.
Sounds like you flashed a GSM rom that's why everything is jacked up.
Click to expand...
Click to collapse
I put in the failed 90 hboot.... command and it says its an invalid command
roflcopter1212 said:
I put in the failed 90 hboot.... command and it says its an invalid command
Click to expand...
Click to collapse
You *have* to get your Android SDK setup properly. All the commands your run end up on "command not found" of "invalid exe" and that suggests a few things:
First -- make *sure* you install the correct SDK for your computer. If you can't find them, let us know what your computer is (32-bit, 64-bit, windows, etc.). Further, it seem possible:
1) You did not yet install the Android SDK (or ADT bundle if that's what you grab);
2) If just the SDK, you did not run the 'android' app and let it update all the platform-tools apps (that's adb, fastboot, etc);
3) You did not open a command shell in the <sdk>/platform-tools directory, or you did not add your <sdk>/tools and <sdk>/platform-tools to your path. Further:
Finally -- make sure you have your USB drivers loaded if you're using Windows.
Don't run 300 miles per hour trying to fix things -- it'll kill your phone. Relax, take a breath and get the SDK setup. That will solve most of your problems (if not all). At least that's what it looks like from afar.
Before you run any of the RUU, you should be able to type either of:
adb devices
or
fastboot devices
The latter works only when you are at the bootloader with your USB plugged in and you selected 'fastboot'; the former runs only when your phone is booted fully.
The Sprint 3.05.651.5 RUU is available here: http://www.htc.com/us/support/htc-one-sprint/news/ (Install at your own risk!)

[Q] Soft brick(?)/usb drivers issue

Hey all! I'm having some big problems getting my phone working. I was running Venom One rom for a while but then decided to try out something else and installed the CM 11S. Again phone worked perfectly but I got used to using Venom so I wanted to go back to it. And that's where I fu**ed it I think... I've installed the rom (I'm using T.W.R.P 2.7.1.1, standard cache and data format) like previously and again everything went smoothly with no errors. However, when I restarted the phone it got stuck on HTC logo. But it wasn't stuck like you couldn't do anything, I could lock the screen and when I unlocked it it would present me with the usual lock screen, time, taskbar etc. but when you unlocked it it went back to the HTC logo after a while an error popped up saying that the htc dialler was not responding. I haven't came across something like that ever before... So I went back to recovery and flashed the system again and again I had the exact same issue. So then I went and formatted everything including my internal storage, and that's where I made the biggest mistake. I forgot that I had the rom zip on internal storage and I'd lose it if I format the partition. No problem you'd say BUT I can't copy anything onto the phone.
When I connect the phone to my PC in recovery mode it just refuses to mount!! No matter which partition I want to mount, nothing comes up in my computer. I went on to the device manager and surely enough the HTC One is an unknown device... I tried side-loading the rom but the adb can't connect to the phone. I tried re-installing the HTC sync just to make sure I definitely have the usb drivers but still no luck. ADB devices command shows no devices connected. I've run out of ideas and I'm regretting my decision to try different roms...
I really don't want to buy a new phone so if anyone has ANY ideas please right it down. Thanks in advance!
bboybtek said:
Hey all! I'm having some big problems getting my phone working. I was running Venom One rom for a while but then decided to try out something else and installed the CM 11S. Again phone worked perfectly but I got used to using Venom so I wanted to go back to it. And that's where I fu**ed it I think... I've installed the rom (I'm using T.W.R.P 2.7.1.1, standard cache and data format) like previously and again everything went smoothly with no errors. However, when I restarted the phone it got stuck on HTC logo. But it wasn't stuck like you couldn't do anything, I could lock the screen and when I unlocked it it would present me with the usual lock screen, time, taskbar etc. but when you unlocked it it went back to the HTC logo after a while an error popped up saying that the htc dialler was not responding. I haven't came across something like that ever before... So I went back to recovery and flashed the system again and again I had the exact same issue. So then I went and formatted everything including my internal storage, and that's where I made the biggest mistake. I forgot that I had the rom zip on internal storage and I'd lose it if I format the partition. No problem you'd say BUT I can't copy anything onto the phone.
When I connect the phone to my PC in recovery mode it just refuses to mount!! No matter which partition I want to mount, nothing comes up in my computer. I went on to the device manager and surely enough the HTC One is an unknown device... I tried side-loading the rom but the adb can't connect to the phone. I tried re-installing the HTC sync just to make sure I definitely have the usb drivers but still no luck. ADB devices command shows no devices connected. I've run out of ideas and I'm regretting my decision to try different roms...
I really don't want to buy a new phone so if anyone has ANY ideas please right it down. Thanks in advance!
Click to expand...
Click to collapse
don't worry, you'll not have to buy another phone. Your issue is one of the most common issue we see here. First I will recommend you to use twrp 2.7.1.1 only to flash CM11 based roms and use twrp 2.6.3.3 or 2.6.3.4 for any Sense based roms.
You will first need to fix your drivers issue so you can adb push or adb sideload the rom to your phone again. there is a guide linked in my signature (nkk71's guide). In this thread, there is instruction (in the FAQ #2) about how to solve drivers issues.
When your drivers issue are solved, flash twrp 2.6.3.3:
Code:
fastboot flash recovery name_of_recovery.img
fastboot erase cache
fastboot reboot-bootloader
then boot in twrp 2.6.3.3 and adb push or sideload venom and hopefully it will be able to boot and it will be stable.
alray said:
don't worry, you'll not have to buy another phone. Your issue is one of the most common issue we see here. First I will recommend you to use twrp 2.7.1.1 only to flash CM11 based roms and use twrp 2.6.3.3 or 2.6.3.4 for any Sense based roms.
You will first need to fix your drivers issue so you can adb push or adb sideload the rom to your phone again. there is a guide linked in my signature (nkk71's guide). In this thread, there is instruction (in the FAQ #2) about how to solve drivers issues.
When your drivers issue are solved, flash twrp 2.6.3.3:
Code:
fastboot flash recovery name_of_recovery.img
fastboot erase cache
fastboot reboot-bootloader
then boot in twrp 2.6.3.3 and adb push or sideload venom and hopefully it will be able to boot and it will be stable.
Click to expand...
Click to collapse
The only weird thing is, I used the 2.7.1.1 to flash the sense rom in first place and everything worked fine :/ . Anyway, thanks for the shout! :good: I'll give it a try right now and see how it goes.
Right, I'm having problems installing the drivers for some reason. The ones downloaded from this thread don't seem to be doing anything at all. When click on them they show up for a split second in task manager and then they disappear. No install wizard no nothing. So i downloaded the ones for Windows 7 from here but this just gives me a message that "Windows could not find driver software for your device." . I mean, what the hell?
Edit: Right, after a lot of struggle I've managed to successfully bring my phone back to life! I have no idea what caused the issues with installing the drivers. I've spent ages deleting every trace of HTC drivers, then installed Windows 7 ones and somehow it worked. Then flashed t.w.r.p 2.6.3.3 and venom and it seems to be working smoothly! Hopefully no more problems . Thanks a lot for helping out man!

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