[Q] call quality issue - One (M7) Q&A, Help & Troubleshooting

I am having an issue with my standard htc one.
When i am on calls the person on the other end is saying that i sound very quite. I have had this with a couple of different people i have called.
The phone is a brand new replacement from o2.
I at first thought it was due to the case i have on the phone blocking the mic however having removed the case and tried another test call the problem is still there.
Any suggestions of what to try or why this is
anyone else had this?
thanks

hpsauce37 said:
I am having an issue with my standard htc one.
When i am on calls the person on the other end is saying that i sound very quite. I have had this with a couple of different people i have called.
The phone is a brand new replacement from o2.
I at first thought it was due to the case i have on the phone blocking the mic however having removed the case and tried another test call the problem is still there.
Any suggestions of what to try or why this is
anyone else had this?
thanks
Click to expand...
Click to collapse
Call your provider reps and get another new model...

Just had it replaced by o2 as the last one had a random vibrating and overheating issue.
Getting fed up with constantly having to change this one....seems to be one problem after another.
Any possible fix or cause?
Sent from my HTC One using xda premium

hpsauce37 said:
Just had it replaced by o2 as the last one had a random vibrating and overheating issue.
Getting fed up with constantly having to change this one....seems to be one problem after another.
Any possible fix or cause?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Are u on stock or did u flash any Rom or custom kernel?

99piotrek said:
Are u on stock or did u flash any Rom or custom kernel?
Click to expand...
Click to collapse
no completely stock
the phone was purchased on o2 contract by a friend who then didnt like it/get on with it so i bought it off him. The phone i received had an issue with random vibrating so he returned it for a brand new replacement.
All i have done is unlocked the phone (by code) so i can use it on my network which is 3
it would seem that the htc one seems to be plagued with a number of different issues and no sooner than you manage to sort one out by exchanging it you end up with another problem!
Its getting very frustrating as i so want to like this phone....the first phones i had (bought sim free) had issues with captive buttons and build quality which led me to change back to an iphone.
After a couple of months decided to try the htc one again in the hope that all the early issues were resolved and here we are again with yet different problems.

i had this issue too, i think its related to Radio and Firmware,
just flash 2.24 and see if it fixes it, if not try ARHD 12.1 (With Wipe)

Muhammad.Muayad said:
i had this issue too, i think its related to Radio and Firmware,
just flash 2.24 and see if it fixes it, if not try ARHD 12.1 (With Wipe)
Click to expand...
Click to collapse
glad its not just me then, was yours an o2 one also?
really hope it can be sorted by firmware....can you tell me which firmware yo put on yours please..a link would be great
im guessing i have to unlock the bootloader and put a recovery and root again? i did this with the last one to try and resolve the random vibrating issue however that turned out to be a hardware problem
I have read some issue about problems with the mics on the phone just wish there was a way to be sure before flashing just in case i have to send it to htc to get sorted...would rather avoid sending away though
thanks for the help

hpsauce37 said:
glad its not just me then, was yours an o2 one also?
really hope it can be sorted by firmware....can you tell me which firmware yo put on yours please..a link would be great
im guessing i have to unlock the bootloader and put a recovery and root again? i did this with the last one to try and resolve the random vibrating issue however that turned out to be a hardware problem
I have read some issue about problems with the mics on the phone just wish there was a way to be sure before flashing just in case i have to send it to htc to get sorted...would rather avoid sending away though
thanks for the help
Click to expand...
Click to collapse
just locked on my phone and it says the software is 2.24.206.1 so does this mean that it must be a hardware issue or is it still worth flashing something?

Hej, had the same problem and thought it would be the rom (cm-10.1-20130706-NIGHTLY-m7ul).
Well, it became apparent that it was the genuine HTC double flip case, who seemed to cover the micro just next to the micro usb connection.

Xayden said:
Hej, had the same problem and thought it would be the rom (cm-10.1-20130706-NIGHTLY-m7ul).
Well, it became apparent that it was the genuine HTC double flip case, who seemed to cover the micro just next to the micro usb connection.
Click to expand...
Click to collapse
thats why i thought it might be the case however the problem is the same with the case removed (poetic case) so dont think its that. I just dont want to unlock bootloader etc and risk messing up my return to htc if it is definatley a hardware issue.
Getting really annoying this now though as the rest of the phone is perfect, build, captive buttons, ear speaker etc

Yeah, seems to be a good idea not to mess around with roms while the device itself ain't running as it should.
Just had a look at the poetic case and the hole for the micro seems rather big, so it seems unlikely that this is the problem.
How about the hole being filled by like, dirt? Just had to think about my htc one. Sometimes the speaker grill is filled with some tobacco leftovers who float around in the same pocket as in which I put the phone. Even though it seems rather unlikely, no possibility should be left unregarded.

Xayden said:
Yeah, seems to be a good idea not to mess around with roms while the device itself ain't running as it should.
Just had a look at the poetic case and the hole for the micro seems rather big, so it seems unlikely that this is the problem.
How about the hole being filled by like, dirt? Just had to think about my htc one. Sometimes the speaker grill is filled with some tobacco leftovers who float around in the same pocket as in which I put the phone. Even though it seems rather unlikely, no possibility should be left unregarded.
Click to expand...
Click to collapse
thanks again
i have considered the possibility of the mic hole being blocked although the phone is only a day old. I am pretty sure though that the phones supplied by o2 to replace faulty phones are actually reconditioned phones so it is possible that could be fluff or blocked, On looking it does seem that the hole for the mic is rather small and i am wondering if that in the machining process that maybe that holes is not opened up as much as it should be or is not clean....think i might try opening the hole abit using the sim ejecting tool or a pin. Just a bit concerned about the possibility of damaging the mic but then if it is faulty anyway then i guess i have nothing to lose.
will report back in a bit

hpsauce37 said:
glad its not just me then, was yours an o2 one also?
really hope it can be sorted by firmware....can you tell me which firmware yo put on yours please..a link would be great
im guessing i have to unlock the bootloader and put a recovery and root again? i did this with the last one to try and resolve the random vibrating issue however that turned out to be a hardware problem
I have read some issue about problems with the mics on the phone just wish there was a way to be sure before flashing just in case i have to send it to htc to get sorted...would rather avoid sending away though
thanks for the help
Click to expand...
Click to collapse
i had 2.19 running 4.1.2 then i upgraded to 4.2.2 and 2.24 ARHD 12.1, the Proximity sensor is fixed and call quality has been improved but sometime it gets bad.
as for O2, i am running M7 unlocked (international)
here is the Link, just flash this ROM (Firmware, Radio, and OS is included) "http://forum.xda-developers.com/showthread.php?t=2183023"

Ok so I have tried to make the Mic hole bigger/clean it out and and first couple of test calls it seemed it improved it. However it seems almost now like the problem is intermittent as other calls have shown the problem to still be there, this is really getting frustrating now.
Can it really be software related? Is there anymore conclusive tests I can do to help identify the problem.
Sent from my HTC One using xda premium

hpsauce37 said:
Ok so I have tried to make the Mic hole bigger/clean it out and and first couple of test calls it seemed it improved it. However it seems almost now like the problem is intermittent as other calls have shown the problem to still be there, this is really getting frustrating now.
Can it really be software related? Is there anymore conclusive tests I can do to help identify the problem.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
BUMPPPP!
I got this problem all of a sudden
Did you solve the problem op?
I've isolated my problem to the bottom mic, cause recording videos is mainly fine (guessing it records only with one of the mics now though) and when I put it on speakerphone it works. However when I take a normal call, or use gnow it doesn not really register. When I really yell it comes through softly.
People on the other side of the phone can't hear me well, I have a feeling something's stuck in my mic port
Thanks

Related

Calling with speaker on, problem.

Hi,
When I'm making a call with my Kaiser using speaker on option, receiver can't hear me, sometimes it works but usually don't.
I have found on the web other people having the same problem with this phone.
Is there any solution for that ? Does anyone of you have this problem aswell ?
Your not alone! I get that same problem... if you find something out let me know. I thought I was the only one. I'm afraid to send my phone in because i'll get a refurb back and I don't like refurbs at all.
Hi:
You probably won't get a refurb, I think they must not have refurbs yet.
The reason I say this, is that I have had 3 Tilts so far, and STILL have the speaker issue. All 3 had the same white sticker as my new one(I believe the sticker color is what indicates whether it is a refurb or not, but don't shoot me if I'm wrong ).
Anyway, I have decided I just have to live with the dysfunctional speakerphone, because it's either that, or switch to another phone, which I can't do, since I love the Tilt
Some people have suggested that turning off Microphone AGC in system helps, but it did nothing for me.
PS: Please post here if anyone finds a solution to the speakerphone issue.
Same here
I have the same problem.. I realized it recently and it has been a huge disappointment.
Trying being on a work call. It's a disaster.
I have no idea what to do now?
i have the same thing all the units are not usable for speakerphone i dont know anyone that doesnt have the same problem
cincy1020 said:
Hi:
You probably won't get a refurb, I think they must not have refurbs yet.
The reason I say this, is that I have had 3 Tilts so far, and STILL have the speaker issue. All 3 had the same white sticker as my new one(I believe the sticker color is what indicates whether it is a refurb or not, but don't shoot me if I'm wrong ).
Anyway, I have decided I just have to live with the dysfunctional speakerphone, because it's either that, or switch to another phone, which I can't do, since I love the Tilt
Some people have suggested that turning off Microphone AGC in system helps, but it did nothing for me.
PS: Please post here if anyone finds a solution to the speakerphone issue.
Click to expand...
Click to collapse
Ever try a non ATT rom? I bought my tilt and just flashed it without touching the AT&T stuff and it seems to work fine...
beret9987 said:
Ever try a non ATT rom? I bought my tilt and just flashed it without touching the AT&T stuff and it seems to work fine...
Click to expand...
Click to collapse
Honestly I am not very tech saavy, and am afraid to flash since it would void my warranty. For example, if I get the red light of death, and I have the wrong ROM on it, I'd be out of luck, and right now I am way too broke to take that chance lol.
Thanks for the suggestion though.
cincy1020 said:
Honestly I am not very tech saavy, and am afraid to flash since it would void my warranty. For example, if I get the red light of death, and I have the wrong ROM on it, I'd be out of luck, and right now I am way too broke to take that chance lol.
Thanks for the suggestion though.
Click to expand...
Click to collapse
Lol I just saw your RLoD posts in the upgrading forum. And its just me, but I find frying the phone usually works really well for warranty service. >_>
beret9987 said:
Ever try a non ATT rom? I bought my tilt and just flashed it without touching the AT&T stuff and it seems to work fine...
Click to expand...
Click to collapse
I have a HTC Default ROM and even i am facing this problem. Does FLASHING really help with this issue? If yes, then which ROM is the best till now?

[Q] Other party can't hear me during call.

I'm already getting my replacement from TMO but I wanted to ask how many people have had this problem before? The only way I was able to have a conversation was by putting the phone on speaker.
Chronos300 said:
I'm already getting my replacement from TMO but I wanted to ask how many people have had this problem before? The only way I was able to have a conversation was by putting the phone on speaker.
Click to expand...
Click to collapse
Just had my One back from repair yesterday with this exact same problem.
I also had a secondary issue with the touchscreen.
I love my One but I cannot believe the amount of problems I've had so far. First it was the camera now it's the mic. Before this I had the original galaxy and that last me for 3 years with no hitches.

Sony xperia Z1 left earplug dead

Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
I had this happen to me.
I tried with two different headsets.
Turns out both headsets were broken and the phone was fine.
Maybe that's the case for you too.
Did you try a bluetooth handset? Anyway I know you are in complicated situation but in this case the best thing is send it back to repair via warranty.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
So what did you do mate ?...send it in for warranty support ?
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
3 handset and all the same problem? 100% faulty device or jack, send it back to repair.
bramgg said:
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
Click to expand...
Click to collapse
Could be, though i had this issue before with different devices and its always the headset
Of course i guess you can't discard the phone as a culprit
Maybe you should find a way to verify it for free before sending it in for repairs
Sent from my C6906 using Tapatalk
Same case, it was dirt
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
rvzek_89 said:
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
Click to expand...
Click to collapse
The last post was 19th January, your advice might be a tad late....
@gregbradley: lol
Sent from my C6902
Watch out with sticking a needle in the headphone jack! There's some special coating in it to make it waterproof! I guess that a needle can make destroy this coating!
Sent from my C6903 using xda app-developers app
gregbradley said:
The last post was 19th January, your advice might be a tad late....
Click to expand...
Click to collapse
Not entirely too late, at least it helped me.
Been trying to find a solution for this same problem and was beginning to think a repair was needed.
Just to confirm...with a needle, after clearing out a clump of fluff sound now plays through both earphones of the 5 different headsets that wouldn't work before.
For anyone else trying to fix this problem either now or in the future, its at least worth a try.
Thanks rvzek
I've noticed that my left earplug have lower volume than the right one. Did someone had this problem?
I cannot remember what caused this, but it's only on the Sony headset and not other. Others are working fine.

[Q] Weird sound given off by Vibrator thru Speaker

Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
Click to expand...
Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk
Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Click to expand...
Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk

Main Microphone not working. Software issue?

I got the phone new monday
I've done testing and I have no sound on the main microphone
It just replays recorded noise
Is it hardware or is there a known fix to this issue ?
thanks
If it's a new phone, you should probably just return it and ask for another... Someone on a finnish forum was complaining about the same issue of microphone not working and said that he got a new phone from the store and the problem was gone.
Maybe Sony has had a bad batch?
Hello! I have the same problem...
Does anybody know if is a software of hardware issue?
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
vofferz said:
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Click to expand...
Click to collapse
Yes I send it back for a replacement
florin1z said:
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
Click to expand...
Click to collapse
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
VHollund said:
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
Click to expand...
Click to collapse
ok, thank you! I will try to send it in a service to replace the microphone
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
florin1z said:
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
Click to expand...
Click to collapse
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Mabild said:
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Click to expand...
Click to collapse
I recommend you go in a service to get it dissasembled. Thatrubber you just get it off and put in with the hole over the mic hole, not covering it. But if you have warranty i reccomend you get one new
If you do this you will void your warranty and it will not be water ressistant anymore
It took more than a month from the order but i received a new one yesterday and it has passed the tests
It seems to be a great little phone, I just wish the camera was better
It's very grainy and my 2016 samsung A3 took better pictures with only 13M rear camera
Decided to stay on Oreo for now since Pie does'nt seem to fix the grainyness

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