Screen lifted - Sprint HTC One (M7)

Does anyone have their screen slightly lifted from one side? It's like the adhesive is missing resulting in the screen lifting just from that part bending the glass abit. I just noticed after my hand sliding off the screen I can feel that it's been lifted. Will this be considered a manufacturer defect allowing me to swap the phone for free? Also how exactly does this work? Do I just show up with the phone and they swap the phone or do I have to take everything such as the box? I already took precautions and locked the bootload and ruu
Sent from my HTCONE using xda pemium

If the screen is undeniably raised I don't see why sprint won't help u out ...take it to a corp store that has tech support.either way u have a year manufacter warranty
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marksedge said:
If the screen is undeniably raised I don't see why sprint won't help u out ...take it to a corp store that has tech support.either way u have a year manufacter warranty
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It's not raise a lot but it's best to fix things early before they get worse. It's to the point where if u push on it u can feel the screen sink abit. I also got that red noise issue

Give them a call ..hopefully you'll get a good rep that will leave notes on your account for repair or replace at your local pub (sprint ) ....haha yeah ..what's this red noise issue ?
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marksedge said:
Give them a call ..hopefully you'll get a good rep that will leave notes on your account for repair or replace at your local pub (sprint ) ....haha yeah ..what's this red noise issue ?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
When taking pictures in lowish light u get red noise on the image. If u cover the camera u get a red screen instead of black

Crap that's an issue ...geez great I get that too ..golly ..wow is me ...Christ ....shenanigans...baloney
Sent from my HTCONE using xda app-developers app

Here's a comparison between a defective and a good one
http://forum.xda-developers.com/showpost.php?p=43265994&postcount=89

luigi311 said:
Here's a comparison between a defective and a good one
http://forum.xda-developers.com/showpost.php?p=43265994&postcount=89
Click to expand...
Click to collapse
Hey thanks for that ...I was actually holding out on rooting and what not just so I can see if I got a faulty device and don't wanna go thru the bother of unrooting ...sounds like I need to take my own advice huh ...haha . Damn
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marksedge said:
Hey thanks for that ...I was actually holding out on rooting and what not just so I can see if I got a faulty device and don't wanna go thru the bother of unrooting ...sounds like I need to take my own advice huh ...haha . Damn
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC

luigi311 said:
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
Click to expand...
Click to collapse
as long as the device is active on your account, sprint should help you.. Sounds like you got a bad store/employee

luigi311 said:
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
Click to expand...
Click to collapse
If you are within 14 days of original purchase, you are entitled to have your defective phone replaced with a NEW phone. If that is the case, that may be why they are "refusing" to help you, just poorly explained. However, if you are outside of that 14 day window, any Sprint corporate service center or ASC (authorized service center) should be able to help you with your issue, although some techs who are on a limited exchange budget may argue that your issue does not affect device functionality and therefore not qualify for an exchange. Not necessarily my opinion, just throwing that out there as a possibility.
As far as coverage and costs if you are outside of 14 day window:
If you have Best Buy insurance, go through Best Buy for a free replacement.
If you have TEP/ESRP, go through any Sprint service and repair location for a free replacement.
If you only have the manufacturer warranty, you can go through HTC for free replacement (could take up to two weeks and you might have to pay for shipping) or go through Sprint for a fee.

It's a known issue. People were posting about the raised screen when the phone first came out. Like someone said, try a different tech/store. I have argued till I was blue in the face over the phone about stuff, hung up got a different employee and had the next one give me zero problems.
Sent from my HTCONE using xda app-developers app

Gave HTC a call they set it up and everything but turns out ups closes early during summer so I didn't have time to ship it and now I can't ship it since I'm taking off to school in a week
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Related

Battery cover

I bought nexus s from craigslist and got ripped off... Someone sold me a phone without back battery cover. It came with a case and seller was in a hurry so I bought it by inspecting the software.
Can some one help me in buying a cheap case? Nfc is not a problem for me... I just want a 10-15 bucks battery cover...
Sent from my MB860 using XDA Premium App
ceo.mtcl said:
I bought nexus s from craigslist and got ripped off... Someone sold me a phone without back battery cover. It came with a case and seller was in a hurry so I bought it by inspecting the software.
Can some one help me in buying a cheap case? Nfc is not a problem for me... I just want a 10-15 bucks battery cover...
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Call Samsung support. They'll ask for imei and just tell then you broke your battery cover. Then say you heard they sold replacements. They'll check and then they'll sell it to you for $16. Took a little more than a week for me to get one.
Sent from my Nexus S using XDA App
lol he probably wasnt actually he in a hurry. it missing the back cover leads me to believe that he probably stole it off a display.
mbh87 said:
lol he probably wasnt actually he in a hurry. it missing the back cover leads me to believe that he probably stole it off a display.
Click to expand...
Click to collapse
Ohh, then if I call samsung will it get me into trouble?
Sent from my MB860 using XDA Premium App
Return to stock for warranty...
malikadnanm said:
Call Samsung support. They'll ask for imei and just tell then you broke your battery cover. Then say you heard they sold replacements. They'll check and then they'll sell it to you for $16. Took a little more than a week for me to get one.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Thanks man! you saved my life. Just called samsung support and had them send me the back cover for $16.23 with free 5-7 days shipping.
I also asked for the warranty on the product and they said that it was till March 2012. I also noticed that the screen has permanent impression of the virtual keyboard on it. First i thought that restoring to factoring settings will fix it but no... I still have the virtual keyboard impressions on the screen. I think it is the problem with the digitizer. They said that they will replace it for free. Now I am gonna have a cool phone once it comes back from Samsung.
Thanks a ton for showing me the way.
Anyhow, one more question, My phone is rooted and is running a custom rom on it, is it still under warranty? I am sure there should be a way to unlock the bootloader and return back to stock ROM, can you show me a thread please... I am gonna search also but I want to make sure I am doing it right before i do it... so that they don't deny me the warranty...
Thanks,
Edit/update: searched and found everything. Returned back to stock. It's so simple with nexus s! Thanks everyone who helped me
malikadnanm said:
Call Samsung support. They'll ask for imei and just tell then you broke your battery cover. Then say you heard they sold replacements. They'll check and then they'll sell it to you for $16. Took a little more than a week for me to get one.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
What number and department did you call? Thanks!!
johnkim0011 said:
What number and department did you call? Thanks!!
Click to expand...
Click to collapse
Go to samsungs nexus s website, the number will be listed where it says support. You just talk to a rep who will handle everything.
Sent from my Nexus S using XDA App
Just google samsung support phone number. It will help if you register your phone on their website before calling because that will save you some time.
Sent from my MB860 using XDA Premium App
did any one find a way to get white cover?
bobbych said:
did any one find a way to get white cover?
Click to expand...
Click to collapse
Nope
Sent from my MB860 using XDA Premium App

Replacement handset - do I reject few issues or live with them ?

Got my new one replacement from 3 yesterday and most of the handset is perfect
I can see a little defection on the plastic between the glass and the body but my wife says she cant see it , but I know its there so it will bug me
however ive just been checking light bleed and my screen at the top isn't fully sealed
Do I reject the handset and get another replacement ?
Get that **** replaced, you have 2 years to live with that phone, and it doesn't cost you anything to get it replaced.
Sent from my HTC One using xda app-developers app
Jme369 said:
Get that **** replaced, you have 2 years to live with that phone, and it doesn't cost you anything to get it replaced.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Just speaking to 3 ... they can replace again - my thoughts entirely .... should be perfect but it isn't
annoying thing the fault I had before is not apparent on this handset grrrrr
Am also with three, received my second handset yesterday and have a third one coming Monday, which they assure me will be inspected before it leaves them.
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Jme369 said:
Am also with three, received my second handset yesterday and have a third one coming Monday, which they assure me will be inspected before it leaves them.
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Click to expand...
Click to collapse
third handset en route to me also will be with me on Tuesday .. not good is it if this third handset has faults
im swapping to the s4 which pains me
hopefully the 3rd handset will come from the new batch - what was the fault with yours ?
fingers x for you - let me know how you go on
Can you guys post the first half of your serial numbers to check what batch these replacements are coming from?
They also said that I can keep getting the phone replaced if it's faulty as long as next time I don't connect the phone to wifi/the network next time, as it's still 'new' in their books if you do that.
Sent from my HTC One using xda app-developers app
---------- Post added at 10:08 AM ---------- Previous post was at 10:06 AM ----------
First had hissing behind the audio, this one has gaps/overhangs, as well as the audio issue. Serial is HT33JW, so 18th of march in Taiwan.
Sent from my HTC One using xda app-developers app
giorgoxxi said:
Can you guys post the first half of your serial numbers to check what batch these replacements are coming from?
Click to expand...
Click to collapse
HT338W what ever that means
3 cant stop you connecting to the internet , if a handset is faulty its faulty - what happens if you connect it and then find
the microphone doesn't work ?
You're right, they still have to replace it of course, but they're easier to deal with if you don't connect it to stuff. Personally I don't have problems with them replacing it but others have had issues with them giving them more than 1 replacement.
Sent from my HTC One using xda app-developers app
Jme369 said:
You're right, they still have to replace it of course, but they're easier to deal with if you don't connect it to stuff. Personally I don't have problems with them replacing it but others have had issues with them giving them more than 1 replacement.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Ill completely check my handset then before connecting
I usually buy unlocked handsets but as said have always been with 3
this is the first handset from 3 for some time - bit unusual 3 faulty handsets
I was being picky with the small issue with the plastic round the glass but wont put up with glaring light from the top !
If my serial is HT338W (which was the same as my first handset)
which batch does it come from ?
Is it the same as yours ?
That's the 8th of march I think, same factory. Could you check the audio if you have time please? Connect some headphones, turn the volume down to the lowest on a quiet song, is there any background noise, a hissing noise?
Sent from my HTC One using xda app-developers app
The batch from 8th of March from either factory (HT or FA) seems to be the one causing problems. I am due a replacement, hope I get a later batch. If the serial number is printed on the box, I will check first before unwrapping the replacement.
Jme369 said:
That's the 8th of march I think, same factory. Could you check the audio if you have time please? Connect some headphones, turn the volume down to the lowest on a quiet song, is there any background noise, a hissing noise?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
course ill have a look for you when I come home
if my next one is the same start of serial its going back without even opening it
I think in the countries where HTC One has already released, getting a replacement doesn't necessarily mean that you'll get a good one because you are getting from same batches again.
I'm hoping us getting a month late will help about those kinda problems.
Just spoke to 3 to ask them to check the handset before it is dispatched they advised they can't open the box
I asked them to check the serial number again they can't do this
Pot luck also 3 handsets is max if next one is faulty they well have to collect the handset asks check it before any more replacements
Fingers x next one is fine or I'll be less than impressed
Sent from my HTC One using xda premium
Weird thing about the handset I've got at moment till I get my 3rd replacement the heat is a lot higher .. I've been surfing for a bit and it's hot to touch didn't notice that on my first weird
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How strange, any new apps? If the third phone is no good I think I'll wait for the s4, which would be a real shame.
Sent from my HTC One using xda app-developers app
None that I can think of it's cooled down again
Not sure how it goes when I've took out a new 3 contact and paid my old off can I don't delay my contact if the handset isn't for for purpose ?
Sent from my HTC One using xda premium
If you don't connect the phone to either their network or wifi then you have a 14 day cooling off period, when you can cancel your contract. Not sure how it works with paying off your old one. They offered me different handsets over the phone, they might try to charge a couple of quid extra for the s4 but I doubt it will be a problem
Sent from my HTC One using xda app-developers app
Alas I'm over 14,days and connected my first handset to the network so I'm stuck with contact which isn't a problem as I make good use of the internet and get good coverage with them (I took me contact our and paid my old one of)
Would have to use not fit for purpose but I'm hoping the 3rd is ok
Sent from my HTC One using xda premium

Sprint tech dicking me around

Brought my phone in for the dreaded purple hue in low light camera situations. Left it there and went to do some errands while they inspected it. Long story short I go back and he claims that corrosion in the headphone jack caused it. Then says he fixed it by blowing air in there and factory resetting it (I had run the ruu prior to bringing it in.) I grab the phone and go into camera and hold my hand up to the lens and bam still there. He then says "oh. That was the problem with the camera?" To which I responded with yes. And confirms that his claim of supposed corrosion is not the cause.
My question is this: did this tech flag the phone as internally damaged on my account and now I'm f'd and have to pay deductible for an obvious warranty issue or should I definitely take it to a different store?
Thanks
He could have flagged it but the flag is only good for 30 days if he did flag it. The system they use is called eticket. Without know the ticket number it would be very difficult for us to look past 30 days. So if you want it replaced them have the same store do it since they know what they did. If you don't want to deal with their dumbasses again then wait 30 days and go to another store. If you are still having issues then don't go to corporate stores. From my experience your chances of getting a complete **** are a lot higher at corporate locations.
Sent from my HTCONE using XDA Premium 4 mobile app
He could not have used eticket if it had corrosion. If it had corrosion, he would have told you to go through asurion because of water damage. He probably didn't even put a ticket through. Call CS and see if there's any notes.
via sexy phONE.
tsdeaton said:
He could have flagged it but the flag is only good for 30 days if he did flag it. The system they use is called eticket. Without know the ticket number it would be very difficult for us to look past 30 days. So if you want it replaced them have the same store do it since they know what they did. If you don't want to deal with their dumbasses again then wait 30 days and go to another store. If you are still having issues then don't go to corporate stores. From my experience your chances of getting a complete **** are a lot higher at corporate locations.
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Went to a different store today after work. Replaced phone. Same issue on new one so they are ordering another. Crossing fingers that one is good. They told me its software. Yeah OK.
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The red display model at my local store did not have this problem. It was .2 version of software though.
Sent from my HTCONE using Tapatalk 4
akrod2as said:
The red display model at my local store did not have this problem. It was .2 version of software though.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
Haha interesting. I have the red model but haven't tested out the cam yet. Just traded it in the other day so it would match the HTC flip cover. I don't have the purple/blue effect anymore wow this is the first I've seen
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Dang, you're One unlucky person. Pun intended. In all seriousness the tint on my HTC One is only around the edges. When it is practically pitch black it will cover the whole screen. So, there re some good ones out there.
tsdeaton said:
Haha interesting. I have the red model but haven't tested out the cam yet. Just traded it in the other day so it would match the HTC flip cover. I don't have the purple/blue effect anymore wow this is the first I've seen
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How did you go about trading it in?
When the red one came out HTC championship website was giving them away for people that wanted to trade in their current phone. My coworker had a gs3. They gave full trade value. She didn't want the red one but got it for me. I gave her my black One.
Sent from my HTCONE using XDA Premium 4 mobile app
tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
My first One didn't have the tint, but something got behind the lens and ruined every picture. It took Sprint 6 hours to determine that it in fact wasn't a scratch on the lens. My refurbished One has the tint but I don't really give a ****. Low light pictures on a smartphone typically ain't gonna be good anyway.
Well damn this thread is totally misleading based on the title ....geez ..
Haha Naw but yeah mine has that bloody low light issue but I made my peace ...if I can put up with the first evo camera ,I can put up with this anyday ..so ..bring it on HTC ..BRINGITON!!!
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[Q] HELP ME, how to unbrick my htc one that cant boot to anything (QHSUSB_DLOAD) ?

night,, i had my htc one bricked after flashing "ELEGEN***" custom rom, before i flash this customrom, usually i can flash another custom rom like (MAXI**SHD, VI**RROM, etc) and it works on everyday use. after flashing this rom, i can go to inside, after a few minutes my phone hanging/stuck, and i immedietely turn it off by pushing the power button for 5 sec. when i want to turn it on again, my htc one wont boot, then i try go to bootloader by pressing the power button and volume down, but that no works, it doesnt want to boot at all. then i try to connect to charger, but the led notification charging doesnt appear, and when i connect it to my pc, it just appear a driver notification that named "QHSUSB_DLOAD". btw please help meeeee... T_T does anyone have a solution??? helpppp T_T
Its Dead.
Here you go try this
http://forum.xda-developers.com/showthread.php?t=2446385
Sent from my HTC One using xda app-developers app
IINexusII said:
Its Dead.
Click to expand...
Click to collapse
does there is no solution? T_T
offwiththeface said:
Here you go try this
http://forum.xda-developers.com/show....php?t=2446385
Sent from my HTC One using xda app-developers app
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
which should i try? put it on charge for a few days or "try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light..." ? ._. i thinking to send it to HTC, but i still confused how to explain my htc one problem, does it really will cost for this kind of repair?
Try both maybe holding it u dear the light method first then try charging for a few days
Sent from my HTC One using xda app-developers app
ha.. what happened?,. i think your not doing anything wrong,. i also do that kind of flashing but i never went to brick
offwiththeface said:
Try both maybe holding it u dear the light method first then try charging for a few days
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
btw whats the meaning of "...holding the proximity sensor directly under a very bright light"? does i need to do that by holding the 2 circles at the left corner and do this under very bright light like under brightly sun? ._. sorry, i dont really perfect in english, hehe
QHSUSB_DLOAD is Qualcomm High Speed USB Download mode. It is how HTC puts software onto the phone. A few phones have came back from in with no explanation as to why, but most are hard bricked. There is no know fix other than sending it to HTC. They will replace the phones main board and reflash it. It is not a warranty repair, so you'll have to pay for it.
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
QHSUSB_DLOAD is Qualcomm High Speed USB Download mode. It is how HTC puts software onto the phone. A few phones have came back from in with no explanation as to why, but most are hard bricked. There is no know fix other than sending it to HTC. They will replace the phones main board and reflash it. It is not a warranty repair, so you'll have to pay for it.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
btw if i send it to HTC for repair how many it will cost? hmm, i just thinking, about giving another explanation to htc when i send it to him, if i say "it has bricked after a few minutes since i update from 4.2.1 to 4.2.2" does htc will trust that? if htc doesnt trust that, how htc know if my phone already unlocked and tampered? because the phone doesnt want to boot at all ._.
its hosed
andrizmitnick said:
btw if i send it to HTC for repair how many it will cost? hmm, i just thinking, about giving another explanation to htc when i send it to him, if i say "it has bricked after a few minutes since i update from 4.2.1 to 4.2.2" does htc will trust that? if htc doesnt trust that, how htc know if my phone already unlocked and tampered? because the phone doesnt want to boot at all ._.
Click to expand...
Click to collapse
There is a reason every developer includes a disclaimer with their software. You chose to unlock the bootloader, you chose to run modified software, and now it falls on you to accept responsibility for a bricked device. HTC may fall for that line, but I doubt it. The 4.2.2 updates been out for a while now and there have been no reports of it bricking phones, where as several devices running custom roms have had this happen. More than likely HTC will see through the bull**** story. But who am I to be your moral compass? Go ahead and give it a try. Let us know how it goes.
Sent from my HTC One using XDA Premium 4 mobile app
CheesyNutz said:
its hosed
Click to expand...
Click to collapse
"its hosed" ? what it's mean? ._.
CoryTallman said:
There is a reason every developer includes a disclaimer with their software. You chose to unlock the bootloader, you chose to run modified software, and now it falls on you to accept responsibility for a bricked device. HTC may fall for that line, but I doubt it. The 4.2.2 updates been out for a while now and there have been no reports of it bricking phones, where as several devices running custom roms have had this happen. More than likely HTC will see through the bull**** story. But who am I to be your moral compass? Go ahead and give it a try. Let us know how it goes.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i think i wanna to try that, because if the repair cost over $50, i think i will be really confused to consider repair it nor not. btw if i buy JTAG, how much JTAG and other thing i need for it will be cost?
oh, btw if i send it to HTC and give a bull*** story, and he's not believe in that, then i need to cost for the repair, probably how much it will cost for the repair?
andrizmitnick said:
"its hosed" ? what it's mean? ._.
i think i wanna to try that, because if the repair cost over $50, i think i will be really confused to consider repair it nor not. btw if i buy JTAG, how much JTAG and other thing i need for it will be cost?
oh, btw if i send it to HTC and give a bull*** story, and he's not believe in that, then i need to cost for the repair, probably how much it will cost for the repair?
Click to expand...
Click to collapse
I've heard different reports of the cost, but its always over $200 US.
I wouldn't recommend JTAG on the One. The body is almost impossible to get apart without damaging it.
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
I've heard different reports of the cost, but its always over $200 US.
I wouldn't recommend JTAG on the One. The body is almost impossible to get apart without damaging it.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
what??? T_T $200 US ? how can that be so expensive? T_T
andrizmitnick said:
what??? T_T $200 US ? how can that be so expensive? T_T
Click to expand...
Click to collapse
The phone retails for what? $600? $800?
$200 to bring it back from a hard brick is not surprising, especially since HTC seems to be the only ones capable of this....
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
The phone retails for what? $600? $800?
$200 to bring it back from a hard brick is not surprising, especially since HTC seems to be the only ones capable of this....
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
hmm,, does the htc cost that for replacing some part of the phone? like PCB or maybe something like that? ._. i just an shs student, need to think again for that cost, and i just have $400 in my pocket
btw just an example, if i explaining some bull**** story to HTC, and make my htc one granted, how do u think i goes? does HTC will noticed that the phone is already unlocked and tampered? ._.
andrizmitnick said:
hmm,, does the htc cost that for replacing some part of the phone? like PCB or maybe something like that? ._. i just an shs student, need to think again for that cost, and i just have $400 in my pocket
btw just an example, if i explaining some bull**** story to HTC, and make my htc one granted, how do u think i goes? does HTC will noticed that the phone is already unlocked and tampered? ._.
Click to expand...
Click to collapse
I have no idea, luckily I've never had to send a phone to HTC. Like I said, all you can do is send it in and see what happens.
Sent from my HTC One using XDA Premium 4 mobile app
CoryTallman said:
I have no idea, luckily I've never had to send a phone to HTC. Like I said, all you can do is send it in and see what happens.
Sent from my HTC One using XDA Premium 4 mobile app
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Click to collapse
5 days ago, ive just sent it my htc to htc care, and then i telling him my story, thats fine, after a few day i leave it there, he call me that my htc one need to change the motherboard, thats need 2 months for recieve the part from taiwan he say, thats not cost anything, he say it goes to the warranty, but i think that was too long, does i should trust it or take it back my htc again? ._.
andrizmitnick said:
5 days ago, ive just sent it my htc to htc care, and then i telling him my story, thats fine, after a few day i leave it there, he call me that my htc one need to change the motherboard, thats need 2 months for recieve the part from taiwan he say, thats not cost anything, he say it goes to the warranty, but i think that was too long, does i should trust it or take it back my htc again? ._.
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Well your One is basically a fancy paperweight the way it is, and if they'll do it under warranty great. Two months is a long time, but at least its not $200.
AT&T HTC M7ul
Baad Newz's InsertCoin 3.4-2
Flar2's Bulletproof 6.2

[Q] This is ridiculous!

What can i say for this problem?
Htc Logo broke..
i always have it with the case,original htc case,tri color,or something like that...
phone never felt down...and i have it only 4 months...
Service in greece its too bad,what can i do?
I want to know my legal rights.I have guarantee which inspired in june of 2015.
This is the photo
My entire letter c fell out of my phone ahaha. I have it insured but the rep I talked to a best buy was an ignorant swine and refused to exchange it even though my insurance claims it covers physical defects. I'll probably crack the screen and bring it back to exchange it lol
Sent from my HTCONE using xda app-developers app
MultiLockOn said:
My entire letter c fell out of my phone ahaha. I have it insured but the rep I talked to a best buy was an ignorant swine and refused to exchange it even though my insurance claims it covers physical defects. I'll probably crack the screen and bring it back to exchange it lol
Sent from my HTCONE using xda app-developers app
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Best buy is USELESS for literally everything. Thats why I stopped buying anything from them.
Got the same. Oh well. Had the same situation with my previous 3 HTC phones. I'm used to it Also the tri coloured case (double flip), I recently dropped it once and it's already shattered in pieces (and I even didn't drop it that hard lol)
Sent from my HTC One using xda app-developers app
MultiLockOn said:
My entire letter c fell out of my phone ahaha. I have it insured but the rep I talked to a best buy was an ignorant swine and refused to exchange it even though my insurance claims it covers physical defects. I'll probably crack the screen and bring it back to exchange it lol
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Haha,lol
AndyLeJizm said:
Got the same. Oh well. Had the same situation with my previous 3 HTC phones. I'm used to it Also the tri coloured case (double flip), I recently dropped it once and it's already shattered in pieces (and I even didn't drop it that hard lol)
Sent from my HTC One using xda app-developers app
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Hmm..but this is way too bad for a smartphone that costs 600eyro..
ohh,its only for one drop,nothing more than this

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