Loading issues?? - One (M7) Q&A, Help & Troubleshooting

For some reason I would constantly have issues with my One loading YouTube videos, opening up the play store, or just browsing the web. When I want to watch a video on YouTube the phone would sometimes take forever to load the list of subscribers and would usually give me an error saying "There was a problem with the network". Same thing with my play store. I would constantly have to press retry because it can't load.
Also happens with my browser sometimes when in trying to load a webpage, it just take forever to load it and would just end up giving me an error saying that the webpage failed to load! Any way to stop these crashes from happening all the time?

lemonz23 said:
For some reason I would constantly have issues with my One loading YouTube videos, opening up the play store, or just browsing the web. When I want to watch a video on YouTube the phone would sometimes take forever to load the list of subscribers and would usually give me an error saying "There was a problem with the network". Same thing with my play store. I would constantly have to press retry because it can't load.
Also happens with my browser sometimes when in trying to load a webpage, it just take forever to load it and would just end up giving me an error saying that the webpage failed to load! Any way to stop these crashes from happening all the time?
Click to expand...
Click to collapse
Are you on a Custom Rom? Maybe something went wrong while flashing..
First step: Check if deleting the app data of the apps having problems works
Second Step would be to make a full wipe.

kehi said:
Are you on a Custom Rom? Maybe something went wrong while flashing..
First step: Check if deleting the app data of the apps having problems works
Second Step would be to make a full wipe.
Click to expand...
Click to collapse
I'm on the stock sense 5 rom. Not even rooted. I tried deleting the app data but the problem still persists.

lemonz23 said:
I'm on the stock sense 5 rom. Not even rooted. I tried deleting the app data but the problem still persists.
Click to expand...
Click to collapse
Hm I don't know more to do then, sorry. Probably you just dont have mobile data in these moments...(the arrow down needs to be white not gray)

kehi said:
Hm I don't know more to do then, sorry. Probably you just dont have mobile data in these moments...(the arrow down needs to be white not gray)
Click to expand...
Click to collapse
Im on my home Wi-Fi lol but i think i figured a way around it by restarting the Wi-Fi connection on my phone. But yeah thanks for the effort anyways man, I appreciate it.

Related

Constant Market Issues

Anyone else having issues with the Market? I'll explain a little further. Anytime I purchase/pay for an app, it says Completing Checkout or whatever and then Waiting to Install...
I wait. Then I wait. I wait some more. Nothing. Sometimes it says "Please check back when Market Purchase is resolved" or something to that effect. It seems like the purchase never processes in full. On rare occassion it purchases successfully. If I go to the app and try to Install, I get Download Denied or something. Of course, if the purchase goes through successfully, it downloads just fine. It's such a struggle to purchase and download some apps. I'm getting pissed off.
I am having a similar issue whether it is pay or free. Dowloading just stops or install does not complete. No error message just stops. So far not a big deal but reported the issue through market to google (reported as an issue with market) . Hopefully its one of many minor bugs they address soon.
Sent from my Xoom using XDA App
market definitely does whatever it feels like
JimmyHACK said:
market definitely does whatever it feels like
Click to expand...
Click to collapse
I second that motion :-\
Sent from my Xoom using XDA Premium App
having issues here too, I get it when pressing install, sometimes nothing happens till the 5th or 6th time then it says connection error and I have to hit retry several times before it shows me the permissions page so i can accept the download. Thinking about returning This and waiting for the Samsung tab
jonagpa said:
having issues here too, I get it when pressing install, sometimes nothing happens till the 5th or 6th time then it says connection error and I have to hit retry several times before it shows me the permissions page so i can accept the download. Thinking about returning This and waiting for the Samsung tab
Click to expand...
Click to collapse
for whatever its worth, the market has been doing that on my other two android devices (vibrant and droid) as well... ususaly force stopping it and clearing cache does the trick, but its annoying obviously. pretty sure its not a xoom problem per se.
Out of curiosity are you trying to download while connected via wifi or thru 3g? I noticed that I was having this problem also but only when connected thru 3g. Wifi it downloads just fine with no problems.
Sent from my Liberty using XDA App
i am no longer able to download anything. The market on my xoom is not functional and using the web does nothing. It says it will be installed shortly but nothing ever happens. My guess is because my Market app is jacked.
EDIT: A reboot seems to have fixed the issues. After the reboot about ten or eleven apps just magically installed themselves and the Market works again.

Please Help! "com.google.process.gapps" issue

I'm getting a pop-up with "Unfortunately the process com.google.process.gapps has stopped" appear often when using my new Xperia SP. Having a look around I see that a lot of different phones are having this issue and most of the "solutions" seem to be the same: Go to Settings, then All, then Reset App Preferences... or Disable and Enable a number of various apps. I've seen Download Manager, Google Services Framework, Bookmark Sync, etc...
I've tried all of what I found short of doing a Factory Reset or sending the phone off for repairs, of which those that have done the former say that it doesn't fix the issue anyways.
Is there anyone here that has gotten the same issue with the Xperia SP, or at least with a more recent Xperia phone on 4.1.2?
Is the date correct? Where are you from?
cachanilla86 said:
Is the date correct? Where are you from?
Click to expand...
Click to collapse
From Canada and the date on the phone is correct.
Thankfully it's not something that appears every 5-10 seconds like I've seen some people report, but it still gets annoying seeing it over and over.
MasterMarth said:
From Canada and the date on the phone is correct.
Thankfully it's not something that appears every 5-10 seconds like I've seen some people report, but it still gets annoying seeing it over and over.
Click to expand...
Click to collapse
Does it happen on WiFi or a mobile network? or both?
cachanilla86 said:
Does it happen on WiFi or a mobile network? or both?
Click to expand...
Click to collapse
It happens on both.
Clear data of Google Framework.
Worked on my SGS+
mrjraider said:
Clear data of Google Framework.
Worked on my SGS+
Click to expand...
Click to collapse
I tried clearing the data of that and most other Google processes.
It seemed to have worked for a while, but after powering off my phone and turning it on again it's back.

Google play store problem

Does anyone have problems downloading with google play??
The problem happened around 3 days ago. I was trying to download something when it said "connection timed out, please try again after some time". After a few hours still I cannot load google play nor download anything
I have tried all the solutions possible for google play, service and framework ( clear cache, uninstall updates, remove accout, reboot, clear dalvik) but the connection only works in the beginning then after like 2 mins then "connection timed out" again appears.
For sure my internet connection is strong and I'm sure my ISP is not blocking google play because I can access it via web. What's weird is when I use a VPN, google play all of a sudden works flawlessly.. can anyone help me in diagnosing where exactly is the problem?
I have the same exact problem on my galaxy note 8!. My Google play store won't load anything if I'm on Wi-Fi or on cellular Data!!
But with the VPN it works!
I had a similar problems. I got the Samsung Disconnect Pro app when it was free. I installed that then had the same problems. Turned it off and everything was good. After a day turned it on and now working correctly.
ammar577 said:
I have the same exact problem on my galaxy note 8!. My Google play store won't load anything if I'm on Wi-Fi or on cellular Data!!
But with the VPN it works!
Click to expand...
Click to collapse
wow wtf samsung!
liquidguru said:
I had a similar problems. I got the Samsung Disconnect Pro app when it was free. I installed that then had the same problems. Turned it off and everything was good. After a day turned it on and now working correctly.
Click to expand...
Click to collapse
I don't have that app nor ever used it... so I wonder where my problem is coming from?
Try looking at your power options, it might be sleeping wifi (im presuming it happening on wifi). The VPN thing might solve it cause VPN usually does not sleep wifi properly
SteelPicori said:
Try looking at your power options, it might be sleeping wifi (im presuming it happening on wifi). The VPN thing might solve it cause VPN usually does not sleep wifi properly
Click to expand...
Click to collapse
No its not in the list... thanks though
drmodify said:
No its not in the list... thanks though
Click to expand...
Click to collapse
It's not something that turns up on the battery saving list, it's a power saving feature
under
Settings-->Connections-->Wi-Fi-->Advanced (top right hand corner menu)
make sure Keep Wi-Fi on during sleep is set to always
if i recall moderate battery saving will switch this off
SteelPicori said:
It's not something that turns up on the battery saving list, it's a power saving feature
under
Settings-->Connections-->Wi-Fi-->Advanced (top right hand corner menu)
make sure Keep Wi-Fi on during sleep is set to always
if i recall moderate battery saving will switch this off
Click to expand...
Click to collapse
for a minute there, I felt a glimpse of hope but...
Thanks again
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
bosshog187 said:
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
Click to expand...
Click to collapse
This is exactly what happened with me
bosshog187 said:
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
Click to expand...
Click to collapse
What about installing unknown sources apps?
Because there's a lot of apps that I can't find in the playstore
AGHYAD90 said:
What about installing unknown sources apps?
Because there's a lot of apps that I can't find in the playstore
Click to expand...
Click to collapse
Whenever I have apps like that I back them up to my Google drive and onece the phone is set up I reinstall those apps from the cloud.
bosshog187 said:
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
Click to expand...
Click to collapse
But I didn't use the smart switch app. Like you I did a fresh install
drmodify said:
But I didn't use the smart switch app. Like you I did a fresh install
Click to expand...
Click to collapse
Did you restore any data from Samsung cloud?
I'm still facing this problem. I didn't install apps that are not from Google play and I did not restore from Google or Samsung cloud. And I also did not use Smart switch. I love this phone but this issue is very frustrating to be honest
AGHYAD90 said:
What about installing unknown sources apps?
Because there's a lot of apps that I can't find in the playstore
Click to expand...
Click to collapse
bosshog187 said:
Did you restore any data from Samsung cloud?
Click to expand...
Click to collapse
Nothing.
Anyway thanks for the inputs guys, I found the culprit and it has to do with an app I downloaded and installed outside the playstore coz it was not available in my country. Once I uninstalled it the playstore came back to normal.
ammar577 said:
I'm still facing this problem. I didn't install apps that are not from Google play and I did not restore from Google or Samsung cloud. And I also did not use Smart switch. I love this phone but this issue is very frustrating to be honest
Click to expand...
Click to collapse
I understand how you feel. I felt like that for a week. I hope someone will come up with asolution for you.
If you don't mind can you disclose what app was causing you issues, I'm deleting, restarting and clearing my play store memory hoping to solve this issue but no luck so far
ok long shot but try going into
Connections-->Wi-Fi-->Advanced (menu on top right)-->Wi-Fi control history
to see if there are any apps messing with your wi-fi
Thank you... the history is clear there is nothing. But that's probably because I keep restarting the phone. Now the Google play store home page won't even load

General Problems > Pie Update

So to start things out my phone was working quite well on Oreo. I kept trying to postpone the update and eventually it auto started the update; without my permission, because I was connected to Wi-Fi after postponing the update about 3 times. Needless to say, immediately after the update my phone started to act what it seems like borked out completely. To further explain my issues ill attach a few screenies as well.
(Issue #1)
The phone is connected to the towers, however even though I can send texts and calls I have no "service" and cant use the internet at all, i.e internet browser, YouTube, Instagram, Pandora, etc... nothing loads at all it will simply say no connection in gray at the bottom of the screen. YouTube just has the circle buffer constantly, Pandora says buffering and will never load, Instagram just says couldn't refresh feed. Google maps will go into offline mode and wont ever reconnect back. Again all of this happens within 20mins or ~3 hours after the phone turns on and only solution is to restart phone. This is also not network related because even under Wi-Fi all issues are still present. Going into airplane mode and turning it on/off does nothing. ONLY a restart or power off/on fixes the issue.
(Issue #2)
Wi-Fi doesn't auto connect even though the option is on.... every-time I have to go into settings and manually click it, not a big problem but why?
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Mr. Orange 645 said:
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Click to expand...
Click to collapse
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
Click to expand...
Click to collapse
I've been running Pie since the betas, and am now on CSAA and I don't have any of those issues. Hopefully a factory reset fixes it all for you.
Any update on the issue OP?
I am also on Pie view firmware science and haven't experienced any of those symptoms. For me, only 2 other hiccups where my video on my lock screen somehow flipped upside down randomly and the 2nd i lost my customized notification bar icons via swift installer.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
Click to expand...
Click to collapse
Having the same exact problem.
Driving me crazy

My Samsung Note5 keeps glitching

Hello guys
For the past 24 hours my phone has been glitching. It suddenly stopped playing all forms of media files. Most social media apps won't open anymore, when I try It just hangs and then shows an error message asking whether I want to wait or close app. YouTube works for a few seconds then freezes. Spotify won't play songs despite having excellent network. WhatsApp and Instagram statuses don't play their videos anymore. Even my native music player is not playing songs anymore. Even call ringtones don't play. I tried downloading an app yesterday, though unsuccessfully and I think that might be what kick-started the problem.
I need help please!!!!!
P.S. I attached a screenshot of the error I saw when I tried to play and change my calling ringtones
Factory reset unless you can find the cause. Possible malware. Xhelper is possible if running lower than Android 9. A factory reset will not purge it and either way a reflash be the next step to rule out a mobo failure.
How do I reflash?
Mrrmr said:
How do I reflash?
Click to expand...
Click to collapse
Try clearing the system cache on the boot menu first.
If that fails try a factory reset.

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