Hi!
I have paid apps on Google Play. Payments from Google are usually sent on 15th, but the transfer for June hasnt arrived yet (which was to arrive on 15th July) and I do not have a payout report from June either. As I read earnings report will replace payout reports, and Google Checkout will no longer be supported after 20th November, but it shouldnt affect my earnings for June as they say "Last merchant refunds permitted through Checkout" will be on 20th December. However, I have not completed my documents yet. Is anyone experiencing the same problem?
Thanks!
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I've been following the shipping thread and clearly many people are annoyed at google for assorted reasons.
I won't go into those here, I personally didn't think they had been terrible (not great) until a post I read yesterday.
It now seems Google have informed Play customers that anyone who pre-ordered a 16GB unit after 30th June will now have to wait until 20th July for shipping.
Yet tons of other retailers are now shipping and selling in store the 16GB units.
So basically we have a situation where Google has accepted pre-orders early July and then knowingly shipped 16GB product to other retailers knowing full well they wouldn't be able to cover Play store pre-orders. That is disgusting to my mind.
I ordered my 16GB on 28 Jun, and haven't heard anything yet....
Check out how screwed Canada is getting. Here is when Google is saying that 16GB units ordered in June are shipping:
US: July 19
UK: July 20
Australia: July 19
Canada: July 24-31 (? 1-2 weeks from July 17)
Meanwhile there are 16GB for sale in multiple stores. I am on the edge of just buying one somewhere else and telling them to shove their useless pre-order.
Sent from my GT-I9000 using xda premium
It's just wrong.
From the start Google should have said Play store preorders will be allowed until say 7th July at which point they stop, they then should have ensured they had enough stock to cover those before sending out to other retailers.
Very obviously if someone pre-orders from Google on the 4th July they should get it sooner or at least the same time as someone else that preorders the same item from another retailer on the 15th July.
lets keep the discussion in the official sticky thread...
Hi Guys just thought it might be a good idea to run a separate thread, specifically for people who ordered on the 4/12/2012 17:00 onwards...
Who have not not received shipping notification or worse still, not received any further updates beyond their order being placed on the 4th
I put a 16GB in the basket at 505 email confirmation states 507 (1-2 weeks)
Google Play is still showing 4th December (went from pending to pre-order about a week ago)
Google Wallet is showing 4th December
Funds were reserved initially however they have now been released
I did not receive the Saturday (15) update ie order moved to the 15th nor were funds re applied
Everything is basically the same as when I ordered on the 4th
I'm in exactly the same boat.
I emailed TNT and they said they have nothing for my address
Sent from my Nexus 7 using Tapatalk HD
Ordered 17:06:23, shipping estimate 1-2 weeks
Google Play is still showing Pre-order and was updated 15th Dec
Nothing re shipping yet, can't tell if money has been taken yet.
No email no update.
Order paid for : 17:07:48 - 3 - 5 days delivery
Google received order
Play store says Complete (still says original order date)
Google wallet says Pending
Bank says payment dropped and not reapplied.
Live in Plymouth, south west.
Ordered 5:05:58, status changed to pre-ordered on 15th, no further information. Pending in wallet since 4th. London, SE.
5:05:42 3-5 dayer with absolutely no change since the 4th.
Similar thread already exist. Closed.
When did you place your chromecast order with play store? what was your initial estimate and when was it shipped?
It helps others like myself whose order is "Pending".
I placed my order on Aug 8th. The estimate was 2-3 weeks and the order is still pending .
Update:
Looks like I've placed duplicate orders. So, I've two extra chromecasts to get rid off. They will ship from google on Aug 29th to my US address. They will be shipped to Bangalore,India immediately after delivery at my US address. Send me a PM if you are interested. You will pay only whatever it costed me to get them here, not a penny extra
kalcc said:
When did you place your chromecast order with play store? what was your initial estimate and when was it shipped?
It helps others like myself whose order is "Pending".
I placed my order on Aug 8th. The estimate was 2-3 weeks and the order is still pending .
Click to expand...
Click to collapse
I ordered on 7th Aug. Mine is pending too.Status on google play says ships by 29th Aug.
Order #1: Ordered July 24th. Google said it would ship August 2nd. It arrived July 29th, much earlier than expected.
Order #2: Ordered August 6th, Google said shipping in 3-4 weeks. Online lookup in the play store says it will ship by August 29th.
Ordered on 29th July. Expected shipping date 23rd august.
Sent from my GT-I9300 using Tapatalk 2
admin856 said:
Ordered on 29th July. Expected shipping date 23rd august.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the reply. Let us know when it is shipped.
Ordered on August 2nd. Said 3-4 weeks. Shipped today, 20th.
Note: Play Store now shows "Ships by September 3" for new orders.
Ordered mine July 24th, said it would ship Aug 6th. Showed up July 31st before I even got the shipping notice.
My co-worker ordered his July 28th via Amazon, initial ship date of Aug 21st, now it's showing end of October. He found one at Best Buy last night.
Ordered mine 8/3, pending debit since the 16th, says ships the 23rd. Hoping it ships sooner since they are taking the money out of my account
I ordered mine Aug. 2 and got an Email this morning that they have shipped. I ordered 2 through the play store and bought 2 from a BestBuy store. I'm gonna set up a few friends with one of them and the free Netflix trial I got from the ones at BestBuy..
Shipped today
Ordered Aug. 2nd. Shipped today. Due to arrive Aug. 26th.
cdrshm said:
Ordered mine 8/3, pending debit since the 16th, says ships the 23rd. Hoping it ships sooner since they are taking the money out of my account
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Click to collapse
Just an FYI. A pending debit doesn't actually remove the money from your account, it's just a hold. You can call your bank and release that hold at any time.
Sept 3 http://www.droid-life.com/2013/08/20/chromecast-through-google-play-now-shipping-by-september-3/
Sent from my SCH-I545 using XDA Premium 4 mobile app
I ordered 1Aug and woke up this morning with an email saying it shipped.
Sent from my HTCONE using xda app-developers app
cdrshm said:
Ordered mine 8/3, pending debit since the 16th, says ships the 23rd. Hoping it ships sooner since they are taking the money out of my account
Click to expand...
Click to collapse
Just got my shipping notice this morning!:good:
My card was just charged. But no shipping update...
kalcc said:
My card was just charged. But no shipping update...
Click to expand...
Click to collapse
My card was charged yesterday too after the previous hold fell off. i ordered on 7th Aug. Status is ships by 29th aug.
Ordered Aug 1st, delivered Aug 23rd.
Sent from my GT-N7100 using Tapatalk 4 Beta
I ordered mine July 28th. I got mine August 23rd.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Looks like some orders from 8/11 are also shipped. But mine was not shipped even though I placed order on 8/8.
Anyone with same problem?
ordered mine August 10 and it said mine is supposed to ship September 3.
There have been threads here about dealing with Merimobiles. I would like to add to the chorus of people suggesting that you stay away from this company because of their unacceptable business practices.
I ordered a smartphone from them on November 4th, 2015. I received an email from them advising me that they shipped the phone on November 9th, 2015. I asked them on numerous occasions why the tracking information did not show up on the DHL website. On November 13th, 2015 after close of business a shipping label showed up as being printed. I asked Merimobiles again why the shipment did not show up on the DHL tracking, other than a label having been printed. I have an email from them on Sunday November 15th, 2015 re-confirming that it had been shipped on November 9th, 2015 and that DHL was just slow at their end.
I asked them to check in to it at Merimobiles. No response.
I then went on to PayPal and filed a dispute. About two hours later they responded that the shipment went out on the close of business November 16th, 2015 (Hong Kong time). The shipment then showed as having been picked up on the DHL website tracking page. The company misrepresented the situation three or four times. They insisted throughout that the problem was with DHL. Their customer service people are either misinformed or deceitful. I'll let the reader decide which one they believe.
I would think that with the number of re-sellers of Chinese phones it's not necessary to deal with these people given the way they conduct themselves.
I have had run ins with them before. They have phones on their website for which they have no inventory. After you order and nothing happens, they then tell you they have no inventory. Enough said.
In my opinion, stay away from these guys. If others have had the same or different experiences, please post them here. Thanks for reading this.
Well that sucks! Managed to get mine due to early order date, but seems others are unable to claim if they ordered during the 15th October up until the 19th. The Terms and Conditions on the Google Store state that orders between the 30th September and 19th October qualify for the offer, but if you call the offer claim help number only orders placed up until the 14th qualify.
This is just wrong! Especially when the retailers were still advertising the offer and it still clearly states up until the 19th October on the Terms and Conditions.
Hopefully everyone got there orders in and were able to get their claims in successfully. I know of a few out there who are very angry at this point in time. Surely they can't change it now?
Just out of curiosity Is anyone else affected by this at all?
Wow that's terrible. Just tried to claim mine today as it's now been 14 days since my order. It's says the purchase date isn't valid! How can I get this sorted?
Sent from my Pixel 5 using Tapatalk
---------- Post added at 07:28 AM ---------- Previous post was at 06:45 AM ----------
You're right, the claims line says the phone must have been purchased before 14th October whereas everything else says 19th October. Purchased mine on the 16th which is why it's rejecting it.
Sent from my Pixel 5 using Tapatalk
If you get get someone from/representing Google to put this in writing, you might be able to get some press attention - but most tech journalists don't really care what happens outside the US, unfortunately...
This promotion was managed very poorly from the beginning.
Why the Headphones wasn't in the order with the phone, if I bought them directly on the google store? Why make me apply with a screenshot of the order from the same website?
Hope you sort it out, this is very unfair.
Cholo981 said:
This promotion was managed very poorly from the beginning.
Why the Headphones wasn't in the order with the phone, if I bought them directly on the google store? Why make me apply with a screenshot of the order from the same website?
Hope you sort it out, this is very unfair.
Click to expand...
Click to collapse
The promotion isn't managed by Google - it's being run by a company called Opia who run sales promotions like pre-order rewards and discounts for a bunch of companies, while the Google Store is run by "Google Commerce Limited" of Dublin...
Presumably it's easier for Google to farm this sort of thing out and not have to worry about handling things like validation and customer service themselves.
Mine didn't work at 7am when put in the 15th Oct but tried again and it's been submitted and accepted.
chistery said:
Mine didn't work at 7am when put in the 15th Oct but tried again and it's been submitted and accepted.
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Click to collapse
I suspect it was just bug - like when for a while Vodafone wasn't on the list of retailers. But it got fixed. You can't just change a contract like that.
Their servers are probably in a different time zone, so it didn't think the 15th was valid until after midnight in their data centre.
Yes it's working now. Just did mine for purchase on the 16th and it was validated within a couple of minutes.
Sent from my Pixel 5 using Tapatalk
How weird, glad it is working again though.
So I guess folks like me, living in the US, get nothing with their pre-order? I ordered mine on Sept. 30th.
Great to see that the offer is still being honoured and the bug is now fixed. Have just managed to claim my sister's pre-order headphones gift. Normal services can now be resumed ??