[Q] Screen Cracked [Question(s) on how to fix it] - One (M7) Q&A, Help & Troubleshooting

Hi, I recently got my HTC One (m7 / at&t) as a graduation present in June. Unfortunately I recently dropped it face down without its case onto the ground and resulted in a large crack(s) on the screen. I can still use the device, text, talk, watch videos etc.. but as you can obviously tell one does not simply enjoy the pleasure of having their phone(s) screen cracked.
So I immediately began looking for a solution and repair shops said 300$ to fix when I purchased my phone for just a little over 300$. So that is out of the question, unless its truely my last resort. So I began looking on how to fix it, youtube failed me the only thing that was helpful were the breakdown videos of the HTC One teaching me how to take apart the phone (The only part I was interested in was on taking out the glass).
The only solution I currently can think of would to repair it myself. So here are my questions.
1) The screen is cracked only, the touch screen works fine etc.. so can someone show me the listing on ebay/amazing (I prefer amazon) of the kit or things I would need to fix it.
I Saw this one:
amazon /HTC-M7-screen-digitizer-replacement/dp/B00CWKGZ5U/ref=sr_1_5?ie=UTF8&qid=1376517625&sr=8-5&keywords=HTC+One+Glass
Because it looks like exactly what I Need, BUT I'm no expert so would that fix my problem? Or is it the wrong thing since all I need is the glass and thats the "Digitizer Outter Glass" or something? I dont know my terms that well but to me it seems like what I need because its the "Outter Glass" haha.
But I'm confused about that because it says Digitizer outter glass and in the picture has the connection cord thing, Would this be replacing every part having to deal with the screen? (i.e I take a suction cup and take out the screen, and unplug the connection from the phone to the screen, would what I having in my phone (cracked screen with cord..) be the same thing as what Ill be ordering from that amazon thing but NOT cracked?)
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2) How would I replace it step by step? I already seen videos of taking the phone apart and replacing iPhone screens but I havent seen any towards the HTC One in regards to replacing the screen. So would someone mind pointing me in the right direction, or giving me a text tutorial on what to do? I can pretty much figure it out by reading it since I have videos n pictures to compare it to sorta.
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3) I never done a repair before but it doesnt seem that hard, just have to be gentle and know what youre doing (Thus why im asking so many questions), is this my best option? Or what should I do...
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4) When I seen videos regarding the iPhone screen replacement it was showing things like Screen Seal / and him literally taking off the glass from the this other thing and replacing just the glass itself instead of the thing below it.
Would I have to also use a type of screen seal / or have to take glass off like you would do in the iPhone or is it a 100% different conecpt / idea?
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Remember: I basically need to know what I need to fix the cracked screen of my phone, I think this is what i need:
amazon /HTC-M7-screen-digitizer-replacement/dp/B00CWKGZ5U/ref=sr_1_5?ie=UTF8&qid=1376517625&sr=8-5&keywords=HTC+One+Glass
So if it is, then may someone tell me how to replace my phones cracked screen using that and explain it to me what im actually doing and watch each part is etc.. (like what im buying and whats cracked with my phone, so I know its what I need)
and if not, can someone tell me what I need and how to do it?
PS I understand I cant post outside links, but its amazon and Im not trying to advertise i just need the link as a comparison / example

This is one of the worst phones created when it comes to repair. It is well made, but ease of repair was not their priority. The only thing I can recommend to you would be to go to the Ifixit web site. They do a tear down of the phone to show how hard it is to repair. Maybe that will help you out.
Edit: In your original post, you wrote that you had watched videos on the Iphone. Since this is a different phone with differences in assembly, I suggested a video concerning this specific phone. Not trying to be rude, but if I was taking apart my HTC, I would view specific videos concerning my phone. I thought that the specific video might give you clues as to the parts involved in assembly and what procedures were necessary. The video I was referring to concerned their taking apart an HTC One. Every bit of information might be helpful to you trying to fix your problem.

Wolf said:
This is one of the worst phones created when it comes to repair. It is well made, but ease of repair was not their priority. The only thing I can recommend to you would be to go to the Ifixit web site. They do a tear down of the phone to show how hard it is to repair. Maybe that will help you out.
Click to expand...
Click to collapse
Not being rude but I'm pretty sure I already stated the fact that I seen the videos and tutorials regarding the tear down of the phone. So how do you expect that to "maybe" help me out? If I'm trying ti find out the part(s) I need to replace since I don't know the full termology.
I know how to take my phone apart (For the most part), I Just need to know mainly what I need to replace to fix my cracked screen, or whats my best solution. + The questions i stated in the thread.
Thank you.

Unfortunately you will have to change the whole screen assembly.
This will cost you a little ... http://www.etradesupply.com/oem-htc...itizer-assembly-with-front-housing-white.html
You could try also just the LCD+ digitizer (if the front aluminum parts are still intact: http://www.etradesupply.com/oem-htc-one-lcd-screen-and-digitizer-assembly.html
If you scratched the back of the phone, those guys have the back assembly also ... about 24 USD ... ( http://www.etradesupply.com/oem-htc-one-rear-housing.html )
You could TRY replacing only the digitizer ( http://www.etradesupply.com/oem-htc-one-digitizer-touch-screen.html ) but I would not go there. In between the digitizer (what is actually cracked in your case) and the lcd there is a special "jelly" glue which is VERY hard to remove w/o breaking the LCD. I tried that on a N7 and now I'm waiting for a new LCD to be delivered ...
Good luck!

Thank you, I appreciate the reply.
My casing / housing isnt broken (The cracks start from the top of the screen right below the camera/speakers where the glass is, and the crack(s) end towards the HTC Logo etc..) so should I still buy the white housing with lcd+digitizer or should I just go with the second option and buy the digitizer+lcd without the housing (second link you gave me)

JohnVerde said:
Thank you, I appreciate the reply.
My casing / housing isnt broken (The cracks start from the top of the screen right below the camera/speakers where the glass is, and the crack(s) end towards the HTC Logo etc..) so should I still buy the white housing with lcd+digitizer or should I just go with the second option and buy the digitizer+lcd without the housing (second link you gave me)
Click to expand...
Click to collapse
Let us know how it went. :good:

Not sure if it's worth it. HTC will fix it for you somewhere around $180.
Sent from my HTC One using xda app-developers app

JohnVerde said:
Hi, I recently got my HTC One (m7 / at&t) as a graduation present in June. Unfortunately I recently dropped it face down without its case onto the ground and resulted in a large crack(s) on the screen. I can still use the device, text, talk, watch videos etc.. but as you can obviously tell one does not simply enjoy the pleasure of having their phone(s) screen cracked.
Click to expand...
Click to collapse
Hi,
I posted a lengthy thread on how to do a repair here
http://forum.xda-developers.com/showthread.php?t=2387992
Did it well over a month ago and it is still running fine.

You might want to call you household insurance, and tell them someone in your household (not you) dropped the phone while cleaning for example.
Here in the Netherlands, they will pay the repair even the same day.
I didn't had to send them anything, just tell them on the phone how much the reparations would cost, and they transfered the complete numeber right away!
Too bad I found that out after spending more than $100,- on phone reparations.
It might be worth the shot, since they may reimburse it for you.

Related

Moving couch = Broken Tilt

I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
well i don't know if warranty will cover it or not but you are still under your one year warranty so you could try to get a replacement. Its hard to say what could be causing it. You can check out mike channon's articles on disassembling a kaiser.
Good luck.
brianlb said:
I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
Click to expand...
Click to collapse
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
pyraxiate said:
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
Click to expand...
Click to collapse
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
I did a screen replacement on a Wizard, and it wasn't that difficult. just make sure you don't break anything while trying to pry small pieces off to get to the screen.
Stu_Can_Sam said:
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
Click to expand...
Click to collapse
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
brianlb said:
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
Click to expand...
Click to collapse
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
pyraxiate said:
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
Click to expand...
Click to collapse
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
brianlb said:
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
Click to expand...
Click to collapse
Let us know how it goes
Glad I could help
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
congratulations!
good to hear you've achieved a successful repair!
correct me if i'm wrong...are you saying that the two halves of the phone (screen and keyboard) don't align properly when the keyboard is closed? if so, i remember a thread in this section of the kaiser forums that details (with pictures) how to possibly fix that particular problem!!!
"search and ye shall foundeth it !!!"
brianlb said:
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
Click to expand...
Click to collapse
Im glad i could help Im also glad to hear the phone is up and running again
As was stated before, there is a thread for the case not aligning. I did some quick looking but to no avail. If i come across it ill be sure to post it
I'm not sure if I'm explaining it correctly. But it's basically the outer case, and around the power button it's not flush. Not sure if you can tell from my pics. I tried also doing a search w/no luck. I'm sure there is some specific name or something other than case that it's under.
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
DemoShadow said:
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
Click to expand...
Click to collapse
I tried that, and it doesn't seem to pop in at all.
I think its just like DemoShadow said. I dropped mine once and it seems to be a similar issue. I also just pushed really hard to get it to pop back in. I think its just that clip isnt in place as it should be when it was put back together. If anything, try to take it apart and put it back together
kristoff_sz said:
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
Click to expand...
Click to collapse
how did you put the keyboard back on????????????????
Can you be more specific?
Hey,
I literally just replaced the screen on my backup Tilt last night. Still got most of it in my head.
What, exactly, do you mean about putting the keyboard back on? Got any pics of where you are now?
This was one of the easiest things I've had to do...asside from it being somewhat tedious. Most of my issues were resolved by MAGNIFICATION! Once I could see what I was doing, there were almost no issues.
I only paid $31.99 on eBay for a screen with free shipping (from USA no less)...less than the $35 I would have had to pay with the insurance through my Provider Dealer...and I didn't have to wait for 3-5 weeks to get it back.
I'd do this for people with broken screens as a service, but I can't guarantee the cost of the screen...it goes up and down too much.
If you can be real descriptive, or have pictures, I'm pretty sure I can help get you back together.
Let me know, I'll keep an eye on this thread...
RAF
here's some dismantling guides
http://www.mikechannon.net/page1.html
you dont have to remove the keyboard to replace the LCD, unless u're talking about the outer keypad, which just sits in its spot

Cracked Screen

Hey,
Just looking for some advice where I should go for a cheap solution on how to fix my phone. Basically, everything still works great! Apart from the big crack, the screen doesn't seem to have been damaged (eg. All the pixels look fine, touch still works, only glass/plastic panel is cracked)
I'm actually really impressed by how it took such a hard hit and the device works fine, the screen didn't even smash! Basically it nudged in between my car seat where you close the door, didn't realise it fell out my pocket and closed the door (you could imagine it would be a hard hit) and the phone lives.
If I just needed the glass replaced, can it be done DIY? Or should I not bother and give it to a service centre? I got it from 3 but I know they'll probably overcharge me for something like this..
Any suggestions welcome, thanks!
if the damage is only to the exterior screen then you may want to consider getting this:
http://www.mobilefun.co.uk/product/17042.htm
be carful! the screen from my firlfreidns diamond is broken too and I had ordered one of those touchscreens... but the screen which comes has no "window" for the frontcamera and after disassembling the phone I saw that it is NOT POSSIBLE to remove the touchscreenglas from the frame.
Replacement LCD & Digitiser
I recently replaced an lcd and digitiser on a HTC Touch Diamond. I bought the complete screen (lcd & digitiser) as one pre-assembled unit from a guy on Ebay (£34.99). Fits straight into the front of the unit frame. I don't think you can remove just the digitiser because it is stuck onto the LCD, and the LCD itself is very fragile. Disassembly is fairly straight forward if you've got the right tools.
Thanks for all your help guys! I've just been bogged down with work so havn't been able to get back here for awhile.
I've taken some time to look into the webiste and others, decided to just order it off ebay in the end anyways. However, taking note from the previous 2 posts, would I be wasting my time ordering just the digitiser itself? I would assume that's what HerrVorragend also meant by "that it is NOT POSSIBLE to remove the touchscreenglas from the frame."
If so, why do they bother selling them online separately? I guess I won't really find an answer, just seems stupid to me. Anyways, guess I'm stuck purchasing both LCD + Digitiser but as a final question, does anyone have any guidelines as how I should replace this myself? I'm very paranoid about this sort of thing because it's only 1 month old, however, I have also replaced an LCD on my old Nokia 6280 before using a step-by-step picture guide online.
Don't think I'd have much luck finding one for this model, hey.. haha.
Once again, thanks!
Double posted, sorry.
badtzmaru56 said:
If so, why do they bother selling them online separately? I guess I won't really find an answer, just seems stupid to me. Anyways, guess I'm stuck purchasing both LCD + Digitiser but as a final question, does anyone have any guidelines as how I should replace this myself? I'm very paranoid about this sort of thing because it's only 1 month old, however, I have also replaced an LCD on my old Nokia 6280 before using a step-by-step picture guide online.
Don't think I'd have much luck finding one for this model, hey.. haha.
Once again, thanks!
Click to expand...
Click to collapse
If you google for HTC Diamond Service Manual, that will help greatly with assembly and disassembly - there are also a couple of videos on Youtube. From my experience the most tricky part is re-connecting the two flex connectors when you re-install the main board. I use the back of a pair of tweezers to slide underneath the connector carefully. If you are nervous about doing it and happy to cover postage costs, I can replace the LCD for you - PM me for details and I'll see what i can do.
Andy

HTC HD2 (Leo) Screens...

Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
knightpants said:
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
Click to expand...
Click to collapse
I think you should send it to HTC for repair... might cost more than trying to repair it yourself, but trying to repair it yourself could lead to disaster if you don't know what you're doing. Much better to have a professional repair it.
I have exactly the same problem :-O
Have been looking around here and i believe this is the same problem as we have, He fixed it with a sucktion cup so may as well try that
http://forum.xda-developers.com/showthread.php?t=462102&page=13&=#122
Thanks for the link mate. I will try the suction cup idea also and see if it works.
I have called HTC to find out about repair, they said (I'm in the UK), that they will send UPS to come collect and then they will give me a quote, it can take about 5 days to repair if I agree with the quote and £20 to send back to me... But they couldn't give me a better idea on price, although he said because the phone is new it would likely cost "a bit"...
I'll look for a couple more days for alternatives to fixing then it could be heading off to HTC
well the suction cup didn't work for me, tried to use a hoover as well .... all starting to sound rather kinky.
Will be sending off to HTC instead now. Thanks a lot anyway.
Get insurance and get a new one. Or get it fixed.
Same problem. Looks like nobody is selling replacemet parts for leo yet I've manage to find digitizer, but not complete with lcd screen. Is the phone too new maybe? Hopefully someone will start selling parts soon..
there are screens for sale , i think it's about 50 usd or thereabouts. You might want o search around i didn't save the link.
Today I found one by accident
http://4u-kidi.com/info.php?itno=5460
Nope, that's still only the digitizer/ touch screen not the actual LCD screen which displays the picture
i guess you mean the tft lcd screen.
knightpants said:
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
Click to expand...
Click to collapse
I did the same thing Xmas day and I ended up with a patch in the middle just like the photo I've seen in the thread linked earlier in this thread
after the initial shock thinking I'd broke it already, on closer inspection it looked as if I'd squeezed the liquid out of it so I thought why not squeeze it back?
all I did was press from the outside of the screen using 2 fingers either side of the spot and then quite firmly squeeze towards the spot. I did this in a circular motion around the spot thus forcing the liquid back into the centre. Eventually it was OK after a few directed squeezes and it had completely vanished so imagine my relief
probably a bit late now, gently rubbing as the original poster didn't work for me as that's what I did initially. Eventually I was brave and used some force but not enough to create more spots, just enough to force the spots away again and fixed it completely
knightpants said:
Thanks for the link mate. I will try the suction cup idea also and see if it works.
I have called HTC to find out about repair, they said (I'm in the UK), that they will send UPS to come collect and then they will give me a quote, it can take about 5 days to repair if I agree with the quote and £20 to send back to me... But they couldn't give me a better idea on price, although he said because the phone is new it would likely cost "a bit"...
I'll look for a couple more days for alternatives to fixing then it could be heading off to HTC
Click to expand...
Click to collapse
Sounds like its going to be sent off to HTC Taiwan then... if the postage is £20

[Q] Screen Problem-Anyone Seen This??????

I bought the Pure in November. Since then its been in a case 100% of the time, NO drops, NO water damage. Last week it developed the "spot" shown on the picture. It looks like a thumbprint, almost. Its unlocked, hard spl'ed, and was running a custom ROM but I reflashed to stock ROM in desperation. I am just stumped and more than a little ticked off-I mean I bought it unsubsidized and it crapped out quicker than my husbands $20.00 Nokia. The touchscreen does function normally though. I contacted HTC, who told me to contact AT&T. I'm guess I'm trying to figure out if its worth trying to replace the digitizer or just sell it to gazelle.com for the 50 bucks they offered. Thanks for any help you can offer.
Hello, I've had this problem on my diamond2, I took it to my operator and they program from replacing the front panel, the problem is that the digitizer glued to the screen. Good luck and I hope I have helped!
Thank you, that does help! I'll call AT&T now.
I had the same problem just sent it into ATT to get fixed.
Screen Problem
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Hardstarburst said:
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Click to expand...
Click to collapse
Search for newton rings, you may be able to fix it by applying duct tape and trying to separate the layers.
Otherwise you will find digitizer replacement instructions if you search here.
its same to meee
how to fix it
I had this problem before, after my phone had a 1 feet fall to the ground. Surprisingly, it slowly went away. After a few days, it's totally gone! Lucky me!
Hardstarburst said:
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Click to expand...
Click to collapse
That's LCD internal bleeding, fixed a few with that issue.
LCD is simple to replace & the digitizer is a little harder as it is bonded to the front casing.
The LCD % digitizer are totally separate & are not bonded as some people suggest.
The Diamond 2 is one of the easiest HTC devices to dismantle which is fortunate as the quality of LCD & digitizers mean you need to dismantle them frequently.
witch1 said:
I bought the Pure in November. Since then its been in a case 100% of the time, NO drops, NO water damage. Last week it developed the "spot" shown on the picture. It looks like a thumbprint, almost. Its unlocked, hard spl'ed, and was running a custom ROM but I reflashed to stock ROM in desperation. I am just stumped and more than a little ticked off-I mean I bought it unsubsidized and it crapped out quicker than my husbands $20.00 Nokia. The touchscreen does function normally though. I contacted HTC, who told me to contact AT&T. I'm guess I'm trying to figure out if its worth trying to replace the digitizer or just sell it to gazelle.com for the 50 bucks they offered. Thanks for any help you can offer.
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this is definitely the digitiser problem. I have the same problem for almost one year, but i manneget to overcome it with the solution i have discribed here:
http://forum.xda-developers.com/showpost.php?p=5496201&postcount=78
i do not exactly what it is and why does it happening. but you can order a new digitiser from ebay for 5-10 USD and install it by your self, of course if your have applied for waranty repair already and they have refused to you.
Mister B said:
That's LCD internal bleeding, fixed a few with that issue.
LCD is simple to replace & the digitizer is a little harder as it is bonded to the front casing.
The LCD % digitizer are totally separate & are not bonded as some people suggest.
The Diamond 2 is one of the easiest HTC devices to dismantle which is fortunate as the quality of LCD & digitizers mean you need to dismantle them frequently.
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Mister b, did you say you fixed a few of the ATT HTC Pure with this issue?? It seems fairly straightforward to replace, all except for the lower portion of the case. I can take the screws out of the top and I see how it comes apart, but it is still somehow attached at the bottom and I have pulled as hard as I dare. This phone is my "daily driver" I can't destroy it in an attempt to fix it. Any idea where I can get a take-apart manual or vid for the Pure, or do you know how the bottom portion attaches?
Hardstarburst said:
Mister b, did you say you fixed a few of the ATT HTC Pure with this issue?? It seems fairly straightforward to replace, all except for the lower portion of the case. I can take the screws out of the top and I see how it comes apart, but it is still somehow attached at the bottom and I have pulled as hard as I dare. This phone is my "daily driver" I can't destroy it in an attempt to fix it. Any idea where I can get a take-apart manual or vid for the Pure, or do you know how the bottom portion attaches?
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I think on your model mentioned 2 lower screws are hidden under removable trim panel under buttons !
Youtube for a dismantling guide or look in wiki section.

cracked screen. what can I do?

last year i recommended a colleague to buy this phone (mi a2 lite)
A few days ago, he told me that his son dropped him on the ground and broke the screen. he went to a shop and was asked for € 75.
later, he went to youtube and noticed that it's not that difficult to change it yourself. I searched the screen on the various e-commerce sites and found many. He would like me to help him buy a decent one so that he then undertakes to assemble it himself.
Do you have any to recommend? there are a lot of them and I wouldn't want to waste too much money. He said he needs the screen and any glue needed to attach it.
Many thanks in advance : Highfive:
(I translated everything with google translate to avoid too many grammatical errors ...)
I recommend watching the video in this link to disassemble. Also, Google for other A2 Lite tear-downs to get a good feeling for what you are going to do. As far as which screen to buy, I don't know which is the best but I bought this one. I am happy with it. The only other recommendation I have is to buy the screen AND the frame. It's only a couple more bucks for the frame. Then you just transfer the motherboard, etc... to the new frame/screen. No need to glue anything back and no need to worry about heating up the old screen to remove it.
A couple pointers:
* Be careful removing the fingerprint ribbon cable - it can rip easily (but a replacement can be purchased as well from China).
* Be careful removing the earpiece. I pried it up wrong and it split in half. I had to buy another from the UK which took about 3 weeks to arrive.
*When removing the tape that holds the battery in place, wind it slowly but firmly. If you go fast it will snap and then the battery will be hard to pry out.
Overall, I didn't think it was too difficult. I just had a problem with the earpiece & battery tape. Not bad considering I don't do this everyday.
Good luck!
Thanks a lot for the answer!
I watched the video and read the answers in that other thread too.
As soon as I catch my colleague, I will tell him all these things. I must also remind him that the phone has this middle name (redmi 6pro) so that he can get better information.
A little thing I didn't understand is that he told me he had seen a video showing how the screen was changed. And he told me how it has to be heated for a few seconds in order to detach it. Instead, in the video link in that other thread, it shows how to detach all the components until you get them all on the table. But, the only piece that had to "warm up" is the fingerprint reader.
Clearly, you suggested that I watch other videos on google and since this colleague of mine is not very well versed in the internet and the various ways to "retrieve information" I will have to help him both in recovering instructions and then ... ordering the necessary "pieces".
He told me that in addition to detaching the screen, after heating it ... there was only need to detach a cable or two that connects the screen to the motherboard and the game was done.
There is a thin thread that binds my future skill in recovering assembly and disassembly instructions ... the cost of the components and hoping that he has grasped the concept.
(I hope google translator has translated everything in a decent way xD )
If you follow my advice and replace the screen & frame, you won't need to heat anything to replace it. You just transfer the contents (motherboard, earpiece, etc...) from the cracked screen/frame to the new screen/frame.
The fingerprint reader attaches to the back cover and that gets replaced onto the new screen/frame...so it never has to be removed in the first place.
I found what I did was the best method for me. I tried replacing a screen on a Samsung Galaxy S4 years ago. Heating up the screen wasn't easy since I only had a blow dryer. I ultimately completely destroyed that phone trying to heat/pry the broken screen off, even though the video made it seem very easy. I didn't want a repeat of that so I choose to just transfer the components to the new screen/frame.
this is the video
https://www.youtube.com/watch?v=zNuRf7uOADc&t=437s
I finally found my colleague and told him about this other method.
I showed him (from my phone) the video posted in the other thread.
His response was:
"oh my god how do I put it all back together?
I would be confusing for sure. In the video that I have seen, just heat the front part and then I will only have to detach and reattach only 2 cables. "
he told me that he doesn't have that tool that looks like a hairdryer. But he would like to use a kind of hot metal counter that is used to pack the products in plastic. He would like to put the phone down a few seconds and then take off the screen.
I, if I had been in his place, I would have certainly opted to disassemble and reassemble everything. I do not trust very much to unstick and glue such delicate components.
But I've never tried either, so I have no idea how to make him understand that it's not as easy as it seems.
Assuming, that I have to buy him a screen that allows him to do as he says, which one should I buy? In the sense, I noticed for sale the famous screens with or without frames. But in your case, which one should I opt for?
I hate the fact that I have to take on this big responsibility of having to help and choose what to do.
however this forum is beautiful. As soon as I can I would like to follow him more to read the various topics ...
thank you for the advice not to heat the screen but to follow that method of detaching and reattaching the components but I may not be able to convince him ...
Reassembling the phone is no more difficult than disassembling it. In fact, it might even be easier.
Who is going to do the actual work? You or him? If it's him, let him do whatever he wants...his way. If it's you, then just get the screen & frame and swap components over.
The rest is up to you guys now. He asked you for help/advice. Tell him to let you help/give him advice or he's on his own.

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