[Q] Friends&Family Promotion, Free Phone, not free from troubles - Moto X Q&A

A friend of mine works at Motorola. So I was invited to participate their Friends&Family Moto X maker beta promotion. I just designed my phone. Indeed the phone/device is free after receiving $200 from Motorola. But the website forced me to pay $380 for AT&T deposit fee, while I clearly clicked "existing AT&T customer". Why the charge? How to remove that? Also, does anybody know if I just simply use AT&T prepaid card once I get the phone? I'd like to keep my current sim-card in my N4.
Thanks a lot in advance!

freeintruth said:
A friend of mine works at Motorola. So I was invited to participate their Friends&Family Moto X maker beta promotion. I just designed my phone. Indeed the phone/device is free after receiving $200 from Motorola. But the website forced me to pay $380 for AT&T deposit fee, while I clearly clicked "existing AT&T customer". Why the charge? How to remove that? Also, does anybody know if I just simply use AT&T prepaid card once I get the phone? I'd like to keep my current sim-card in my N4.
Thanks a lot in advance!
Click to expand...
Click to collapse
Did you actually pay the $380 deposit before asking either Motorola or at&t just wtf was going on? Might have to do with the fact you're on prepaid...
Your sim card will work fine, but you'll have to trim it first. The Moto X uses a nano SIM from what I understand.
Sent from my LG-E980 using Tapatalk 2

freeintruth said:
A friend of mine works at Motorola. So I was invited to participate their Friends&Family Moto X maker beta promotion. I just designed my phone. Indeed the phone/device is free after receiving $200 from Motorola. But the website forced me to pay $380 for AT&T deposit fee, while I clearly clicked "existing AT&T customer". Why the charge? How to remove that? Also, does anybody know if I just simply use AT&T prepaid card once I get the phone? I'd like to keep my current sim-card in my N4.
Thanks a lot in advance!
Click to expand...
Click to collapse
Moto X uses a nano sim so if the prepaid card you're putting in is that size, it should work. Also is there anyway you can show me the website or the Moto X maker beta so I can know what exactly your talking about? I'm very interested in participating in the beta but I don't know anyone that works for Motorola.

Droyyd said:
Moto X uses a nano sim so if the prepaid card you're putting in is that size, it should work. Also is there anyway you can show me the website or the Moto X maker beta so I can know what exactly your talking about? I'm very interested in participating in the beta but I don't know anyone that works for Motorola.
Click to expand...
Click to collapse
beta has passed and gone this is just the family and friends of moto employees deal
Sent from my HTC first using xda premium

kornklown69 said:
beta has passed and gone this is just the family and friends of moto employees deal
Sent from my HTC first using xda premium
Click to expand...
Click to collapse
Do you have to prove that you're a friend or family member? How do the offers get sent out?

Droyyd said:
Do you have to prove that you're a friend or family member? How do the offers get sent out?
Click to expand...
Click to collapse
I think the way it works is voucher program...
Sent from my HTC first using xda premium

Sorry for the late reply guys. And thank you for your input.
The program was introduced by this friend of mine who works at Motorola. When I signed up the program, I had to list his name as my sponsor and promise not to send the link to the public.
I do like some features that come with this phone, my name is on the phone, touchless control. But I honestly think it does not worth $380 AT&T deposit fee.

Related

[Q] Sprint Release AND Sprint MotoMaker Date?

SO yes...
What are we looking at for a release date and MotoMaker on Sprint? I am on Sprint and am PUMPED about this phone
Copying and pasting the same thing I wrote about Tmo in a different thread, except it applies to Sprint as well.
All black and white will be available for Tmo on Aug 23. $199 on contract, but off contract pricing still unknown. Motomaker for Tmo in November.
Play store version sometime before the end of the year. No clear details on timing or pricing, except that it could be around $350-$400 range.
Click to expand...
Click to collapse
Psilocin said:
Copying and pasting the same thing I wrote about Tmo in a different thread, except it applies to Sprint as well.
Click to expand...
Click to collapse
Nice, Thank You!
I will be switching to AT&T. XD
Kwongger said:
Nice, Thank You!
I will be switching to AT&T. XD
Click to expand...
Click to collapse
I ordered off contract. Will try to get an unlock code from Att and continue using with Tmo. Simply costs way too much in the long run to sign a contract with any other carrier than Tmo.
Psilocin said:
I ordered off contract. Will try to get an unlock code from Att and continue using with Tmo. Simply costs way too much in the long run to sign a contract with any other carrier than Tmo.
Click to expand...
Click to collapse
How much is it off contract and how do I get one in my hands (Moto Maker prefered) Thanks for your help!
I feel like a TOTAL noob. I have NEVER bought a device at (Or before?) launch... I like to see the OEM's Quality Control at work first (the general public XD) I just have to get the MX though!
Kwongger said:
How much is it off contract and how do I get one in my hands (Moto Maker prefered) Thanks for your help!
I feel like a TOTAL noob. I have NEVER bought a device at (Or before?) launch... I like to see the OEM's Quality Control at work first (the general public XD) I just have to get the MX though!
Click to expand...
Click to collapse
$579 for 16gb. Just wait until this Friday and go to motomaker.com to order. Simple as that.
Psilocin said:
$579 for 16gb. Just wait until this Friday and go to motomaker.com to order. Simple as that.
Click to expand...
Click to collapse
Yikes! One more thing... Do you know if a new ATT customer could get the AT&T Next plan with the Moto Maker MX?
Kwongger said:
Yikes! One more thing... Do you know if a new ATT customer could get the AT&T Next plan with the Moto Maker MX?
Click to expand...
Click to collapse
Have no idea on that since I didn't check those contract options. I think it should be possible.
Subscribing for Sprint info...
Sent from my Motorola Photon Q LTE using Tapatalk 2
I was just in a Sprint store and asked the manager when the Moto X would be released. He said it has already been released in limited quantities, there just isn't a known in-store date yet. He also mentioned a $99 and $149 on-contract price and $500 retail price.
Sent from my XT897 using Tapatalk 2

[Q] Moto X off contract?

I live in USA but do not have social security number because I am a student, (I am not a U.S. citizen) so I can not sign any contracts with carriers. I really want to buy Moto X and use it with AT&T, do you know if they are planning to sell it for full price?
Sent from my Galaxy Nexus using xda app-developers app
DarkVasyaK said:
I live in USA but do not have social security number because I am a student, (I am not a U.S. citizen) so I can not sign any contracts with carriers. I really want to buy Moto X and use it with AT&T, do you know if they are planning to sell it for full price?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
i literally just got back from the ATT store, they wouldn't sell it to me without an ATT account
The regular price is showing $579.99 on AT&T's web site. That is way too much for the phone considering the Nexus 4 is $350 and can be used on T-mobile without any contracts. If you really want this phone then I would say walk into a AT&T store and see what they can do. Even though you don't have a SSN there may be special exemptions for students.
That's really hard to consider Moto X over SGS4 Google Play edition considering the same price, and people say the camera is really bad
Will have to take a look at Moto X in store today
Sent from my Galaxy Nexus using xda app-developers app
DarkVasyaK said:
and people say the camera is really bad
Click to expand...
Click to collapse
"people" say a lot.
anotherdroid said:
"people" say a lot.
Click to expand...
Click to collapse
Look at the review samples or even the "photos" thread here in the X general forum.
You can sign the contracts without SSN, all you need to do is pay a $500 security deposit, they will return it to you within a year if you pay your monthly fee on time.
DarkVasyaK said:
I live in USA but do not have social security number because I am a student, (I am not a U.S. citizen) so I can not sign any contracts with carriers. I really want to buy Moto X and use it with AT&T, do you know if they are planning to sell it for full price?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I went into my local AT&T this morning trying to buy one off contract. They couldn't get the transaction to process though so the manager called support and was told that Motorola/Google are not allowing the Moto X to be sold off contract at launch.
Yeah, they told me that they won't sell it off contract for the first month
Sent from my Galaxy Nexus using xda app-developers app
i bought mine sort of off-contract. but, instead a month-to-month "contract". pretty sure it would be pointless to buy this phone outright from AT&T. it's entirely locked down to AT&T. until someone proves otherwise, i'm unsure this "GSM" phone will work off their network.
i could be way off...
anotherdroid said:
i bought mine sort of off-contract. but, instead a month-to-month "contract". pretty sure it would be pointless to buy this phone outright from AT&T. it's entirely locked down to AT&T. until someone proves otherwise, i'm unsure this "GSM" phone will work off their network.
i could be way off...
Click to expand...
Click to collapse
so how do I get them to do this? just say I want to use this month to month can I please buy this phone?
I'm on the $60 AT&T GoPhone plan. I was able to walk in buy one no commitment with no questions asked.
05GT said:
I'm on the $60 AT&T GoPhone plan. I was able to walk in buy one no commitment with no questions asked.
Click to expand...
Click to collapse
did you pay full $579 retail?
fitchpuckman said:
did you pay full $579 retail?
Click to expand...
Click to collapse
Yea,
I purchased it at full price. $579..
05GT said:
Yea,
I purchased it at full price. $579..
Click to expand...
Click to collapse
awesome. thanks for the info!
unbelieveably it is vailable in Future shop, Canad off the contract. I got mine on the release day. Even the future shop sales rep was shocked that usually system would not allow him to sell outright at least for a month...
lensgrabber said:
The regular price is showing $579.99 on AT&T's web site. That is way too much for the phone considering the Nexus 4 is $350 and can be used on T-mobile without any contracts. If you really want this phone then I would say walk into a AT&T store and see what they can do. Even though you don't have a SSN there may be special exemptions for students.
Click to expand...
Click to collapse
Not sure if you can get it without a contract, but I paid full price (I and under contract for another year and not yet eligible for an upgrade). I paid full retail, which in the store rang up as $540. Not sure why, since the web site shows $579.00, but I won't complain about saving $40.
BTW - the store I went to said they wont stock 32GB versions in store, they will need to be ordered online. I bought a black 16GB Moto X.
So if I walked into an AT&T store and buy their Moto X full price, will they let me unlock it to use it on T Mobile?
05GT said:
Yea,
I purchased it at full price. $579..
Click to expand...
Click to collapse
That's cuz yous a bawlin' G.
Sent from my Nexus 7 using Tapatalk 4
I Am Marino said:
So if I walked into an AT&T store and buy their Moto X full price, will they let me unlock it to use it on T Mobile?
Click to expand...
Click to collapse
I called GoPhone customer service and they gave me the unlock code.

MotoMaker Phones and Asurion?

Im not sure if this is the right place to this topic, if not please move it to right one please.
So now that all 4 major carriers got acces to Moto Maker and a lot of us are getting phones on that way i would like to know how Asurion be handling the replacements, are we getting same colors or not? If yes that means that we could get a brand new phone?, please shere here what you know about it
Sent from my XT1060 using xda app-developers app
I think your best bet would be to email asurion themselves.
I know for a fact that Sprint Moto X devices purchased through Moto Maker are not covered by TEP"Assurion". They sent out a bulletin on it at work.
Assurion states that it would cost to much to match customization of moto maker devices and without changing there coverage agreements to replace with standard devices it was easier to choose not to cover the devices.
Imprinted directly to your mind via a Moto X
Call Motorola, for $85 you can purchase extended warranty and it covers accidental damage but not loss or theft. It's a $35 deductible.
Sent from my XT1053 using XDA Premium 4 mobile app
Rhiannon224 said:
Call Motorola, for $85 you can purchase extended warranty and it covers accidental damage but not loss or theft. It's a $35 deductible.
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm not sure this is an option for Verizon. I've heard Verizon won't allow it? If anyone can link to where you add Moto's coverage to your phone it would be much appreciated.
Rhiannon224 said:
Call Motorola, for $85 you can purchase extended warranty and it covers accidental damage but not loss or theft. It's a $35 deductible.
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Do u have phone by moto maker? If yes could u check if u still having the insurance option in ur plan? Thanks
Sent from my XT1060 using xda app-developers app
Ill be calling VZW tomorrow and try to find out, keep you updated
Sent from my XT1060 using xda app-developers app
Don't call Verizon call Motorola, they are the one you get it from. Register your device on their website.
Yes I have a Moto Maker T Mobile Varian. Because their website hasn't updated my tracking information as sent or delivered the option isn't appearing for me in their online website but I have been assured in several calls with Motorola that it should be available for me to purchase. I got a follow up call from a different department calling from a Texas number and they have escalated my request to another department. They have to have the web master fix said issue with their website.
AFAIK, this warranty extends your one year of coverage to two years and includes accidental damage coverage. If you plan to unlock your bootloader it's voided upon requesting the unlock code.
Sent from my XT1053 using XDA Premium 4 mobile app
I upgrade by Verizon they charge me for the phone, Verizon just gave me the pin that need to be loaded on my check out that why im guessing Verizon shoud take care of my phone or asurion even a did not get an warranty offer from Motorola at any point of my customization only offer for accesories, will see if asurion or big red dot cover me maybe ill be returning the phone
Sent from my XT1060 using xda app-developers app
Can type a little better now that I don't have a cat on my lap...
I've heard from a couple different people that Motorola is saying Verizon will not let them sell their insurance on a Moto X. I've had two reps tell me it *should* be possible but no one can give me a link to where I sign up. To be honest I think these reps are mis-informed and it is not possible.
In a chat with Verizon a couple of days ago, they tell me it's possible to add Asurion to a MotoMaker Moto X as long as it is done within 30 days of purchase. I have zero idea how a repair/replacement might be handled on a customized device.
I got all my devices with insurance with warranty extended and when i upgrade i did not change nothing but i can not confirm how my plan going to be because i dont have the phone with me yet, so i should have insurance but not sure how going to work i hope if i need to replace (knock on the wood) ill get the same color
Sent from my XT1060 using xda app-developers app
FYI Moto has an agreement with Asurion to guarantee that you will get an exact replacement of your device if you have coverage. They will overnight you a Moto X while yours is being built, so that you can have a phone while you wait.
http://support.verizonwireless.com/support/faqs/Equipment/motox-designed-by-you.html
How do I replace my lost, accidentally damaged or stolen Moto X if I have equipment protection?
If your Moto X is lost, stolen or accidentally damaged (including liquid and physical damage), and you’re enrolled in Total Mobile Protection, Total Equipment Coverage or Asurion Wireless Phone Protection, file your insurance claim directly with Asurion:
If your equipment is lost or stolen, suspend your service in My Verizon.
Note: You can also dial (800) 922-0204 (from any phone) and complete this task with our Interactive Voice Response (IVR) to suspend your phone.
File an insurance claim in one of the following ways:
Online through Asurion's website
Call Asurion Customer Care at (888) 881-2622
Click to expand...
Click to collapse
640k said:
FYI Moto has an agreement with Asurion to guarantee that you will get an exact replacement of your device if you have coverage. They will overnight you a Moto X while yours is being built, so that you can have a phone while you wait.
http://support.verizonwireless.com/support/faqs/Equipment/motox-designed-by-you.html
Click to expand...
Click to collapse
you, just got me lol im about to post the same info lol, and also the manufacture warranty will be covered by Motorola for one year **Restrictions applied, will se what happen if you have Total Equipment Coverage that is extended warranty by Verizon which mostly all the times is covered with "CERTIFIED PRE OWND" phone which reduce the chance to get either white or black
Asurion Covers Moto X
juancaperez2000 said:
Im not sure if this is the right place to this topic, if not please move it to right one please.
So now that all 4 major carriers got acces to Moto Maker and a lot of us are getting phones on that way i would like to know how Asurion be handling the replacements, are we getting same colors or not? If yes that means that we could get a brand new phone?, please shere here what you know about it
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
Great question juancaperez2000!
We do cover the Moto X™ for most major carriers. Like most stores, we will carry the black and white versions of the phone. If you have a customized design, simply give us a call when filing your claim to discuss your options. You can find the policy terms and conditions for each of the carriers we cover here: www.phoneclaim.com. Thanks for the great question! We are here to help if you need us.
Asurion Social Media Team @AsurionCares
AsurionCares said:
Great question juancaperez2000!
We do cover the Moto X™ for most major carriers. Like most stores, we will carry the black and white versions of the phone. If you have a customized design, simply give us a call when filing your claim to discuss your options. You can find the policy terms and conditions for each of the carriers we cover here: www.phoneclaim.com. Thanks for the great question! We are here to help if you need us.
Asurion Social Media Team @AsurionCares
Click to expand...
Click to collapse
OK, so I have filed a claim with my Verizon MotoX, which was customized through Motomaker. The phoneclaim.com website offers that I can accept a black or white version, or I can wait 3-7 days while mine is on backorder. It's been 5 days, I've called Asurion, trying to verify that I was doing it right but I can only get their automated system to say it's on backorder. Am I doing it wrong?
640k said:
FYI Moto has an agreement with Asurion to guarantee that you will get an exact replacement of your device if you have coverage. They will overnight you a Moto X while yours is being built, so that you can have a phone while you wait.
http://support.verizonwireless.com/support/faqs/Equipment/motox-designed-by-you.html
Click to expand...
Click to collapse
Been 7 days.
Losing.
My.
MIND! AAAAAAHHHHH!
AsurionCares said:
Great question juancaperez2000!
We do cover the Moto X™ for most major carriers. Like most stores, we will carry the black and white versions of the phone. If you have a customized design, simply give us a call when filing your claim to discuss your options. You can find the policy terms and conditions for each of the carriers we cover here: www.phoneclaim.com. Thanks for the great question! We are here to help if you need us.
Asurion Social Media Team @AsurionCares
Click to expand...
Click to collapse
What are the options if you have a 32GB Developer Edition phone? These have woven white backs with white fronts and silver accents. They have unlockable bootloaders and the warranty remains if you unlock the bootloader.
---------- Post added at 01:34 AM ---------- Previous post was at 01:34 AM ----------
easting said:
OK, so I have filed a claim with my Verizon MotoX, which was customized through Motomaker. The phoneclaim.com website offers that I can accept a black or white version, or I can wait 3-7 days while mine is on backorder. It's been 5 days, I've called Asurion, trying to verify that I was doing it right but I can only get their automated system to say it's on backorder. Am I doing it wrong?
Click to expand...
Click to collapse
Ok so that means they will send you a brand new Moto Maker customized version just like the one you filed a claim on?
Cozume said:
---------- Post added at 01:34 AM ---------- Previous post was at 01:34 AM ----------
Ok so that means they will send you a brand new Moto Maker customized version just like the one you filed a claim on?
Click to expand...
Click to collapse
I called again today, 7th business day and all. Still on back order, but the girl said it should be exactly like my customized version.
easting said:
I called again today, 7th business day and all. Still on back order, but the girl said it should be exactly like my customized version.
Click to expand...
Click to collapse
brand new?
Cozume said:
brand new?
Click to expand...
Click to collapse
She implied it would be new because they would likely never have any particular combo in stock ( FYI mine is olive drab, orange accents, black face).

[Q] Moto X, Cyber monday, help

Hi, i'm going to buy moto X with moto maker.
i've few question ,
1) which carrier should i choose ?? if i'm going to unlock and use my local carrier
2) i've been told that, motorola website will be accepted only US credit card.
Is that true ? I only have Thailand credit card. Are there any opportunities i can buy the Moto X
PS# i'm Thai
thx a lot
Just try it and see. Unless you have an American friend who can buy it for you off contract on the website. Or just purchase an online gift card or something do it that way. Look at Amazon.com see if they offer a similar deal on Cyber Monday
Sent from my XT1056 using xda app-developers app
masterjay21 said:
Just try it and see. Unless you have an American friend who can buy it for you off contract on the website. Or just purchase an online gift card or something do it that way. Look at Amazon.com see if they offer a similar deal on Cyber Monday
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
thx,,
and if i can buy with my credit card.
which carrier should i choose, for easy to get unlock code
RyukiK said:
thx,,
and if i can buy with my credit card.
which carrier should i choose, for easy to get unlock code
Click to expand...
Click to collapse
FWIW, Motorola has rejected both my Singapore and Malaysia credit cards. So you're pretty much out of luck if you're planning to use a non-US CC.
If you do manage to get the deal somehow, then first check which spectrums Thailand telcos use, and compare them with the individual telcos that support Moto Maker. I believe the T-mobile one, if it fits your telco, will come SIM-unlocked.
RagnaParadise said:
FWIW, Motorola has rejected both my Singapore and Malaysia credit cards. So you're pretty much out of luck if you're planning to use a non-US CC.
If you do manage to get the deal somehow, then first check which spectrums Thailand telcos use, and compare them with the individual telcos that support Moto Maker. I believe the T-mobile one, if it fits your telco, will come SIM-unlocked.
Click to expand...
Click to collapse
i'm going to try it.
and, you suggest me to get T-Mobile. how 'bout AT&T one ?
I believe the AT&T version is SIM locked. You might have to spend some money getting an unlock code for the phone online. In addition, the boot loader is (semi-)permanently locked, if that's a concern to you.
Sent from my Moto X using Tapatalk
RagnaParadise said:
I believe the AT&T version is SIM locked. You might have to spend some money getting an unlock code for the phone online. In addition, the boot loader is (semi-)permanently locked, if that's a concern to you.
Sent from my Moto X using Tapatalk
Click to expand...
Click to collapse
thx, i'll try T-Mobile one.
and about the bootloader
if there any carrier have unlock the bootloader one ?
RyukiK said:
thx, i'll try T-Mobile one.
and about the bootloader
if there any carrier have unlock the bootloader one ?
Click to expand...
Click to collapse
T-Mo should be bootloader unlockable.
Sent from my Moto X using Tapatalk
Just buy the developer edition. Pre unlocked and 32 gigs!
RagnaParadise said:
T-Mo should be bootloader unlockable.
Sent from my Moto X using Tapatalk
Click to expand...
Click to collapse
thx. i'll try the T-Mo one with my customization
overlord727 said:
Just buy the developer edition. Pre unlocked and 32 gigs!
Click to expand...
Click to collapse
hehe, i want moto maker.
by the way, Thx
RyukiK said:
thx. i'll try the T-Mo one with my customization
hehe, i want moto maker.
by the way, Thx
Click to expand...
Click to collapse
Read somewhere that all bought via the moto maker are locked... well, it does not matter, as the site is down.
you can get a t-mobile that is unlocked here http://www.motorola.com/us/Moto-X-for-T-Mobile/m-moto-x-tmobile.html but it is only availble in woven white/black and ONLY 16gb! for $349. There is NO 32gb option, and since google/moto removed the SD card, it is a no brainer that to use this phone for more than a year you need the 32gb version... so the t-mo is not an option
the dev for $399 is the only sensible option for cyber monday. no customization. ungliest color combo.
but at that price, you have to love the amoled selective pixels on thing. because the 32gb nexus 5 is pretty much more bang for the buck still. not that i'm getting either i need my SD slots
overlord727 said:
Just buy the developer edition. Pre unlocked and 32 gigs!
Click to expand...
Click to collapse
Is the developer edition on sale for $349 this cyber Wednesday at
http://www.motorola.com/us/motorola-shop-all/motorola-shop-all-sale.html ?

Getting Nano Sim from VZW?

Hello all. Though we know the N6 works on VZW and units are beginning to ship out, I am reading reports (android police)VZW may not activate new nano Sim cards for active subscribers because it wasn't bought from VZW.
Specifically, a phone purchased directly from Motorola is presenting issues.
As more Motorola units ship, has anyone had a problem? My current phone uses a micro Sim. Sure, I could cut it but am afraid I might screw it up.
Please share your experiences.
Sent from my XT1095 using XDA Free mobile app
If you can't get them to give you one, try one of these. I used one and it worked fine on previous phones.
http://www.amazon.com/Aerb-Cutter-S...sr=8-1&keywords=sim+cutter&pebp=1416322812135
hanano17 said:
If you can't get them to give you one, try one of these. I used one and it worked fine on previous phones.
http://www.amazon.com/Aerb-Cutter-S...sr=8-1&keywords=sim+cutter&pebp=1416322812135
Click to expand...
Click to collapse
Thanks I saw this on a droid life posting. True it is cheap but will only be used once and sit somewhere collecting dust. Lol. If I have to go that route then so be it.
I am more interested in hearing feedback on users experiences with a request of this type with VZW.
Sent from my XT1095 using XDA Free mobile app
I cut my micro SIM down to nano size and it was phenomenally simple to do. Ironically, the cut down nano works great, but the nano that I ordered last week from Verizon doesn't work at all.
hsj1906 said:
I
Ironically, the cut down nano works great, but the nano that I ordered last week from Verizon doesn't work at all.
Click to expand...
Click to collapse
Yeah other than perhaps not getting the nano from VZW and if you do, that is an issue being reported.
Sent from my XT1095 using XDA Free mobile app
I called Verizon support and said I ordered 2 new phones and need a new nano sim. They tried to get me to go to a store but I asked if they can ship me one and they are sending me 2, one for me and one for my wife no charge.
Castanoff said:
I called Verizon support and said I ordered 2 new phones and need a new nano sim. They tried to get me to go to a store but I asked if they can ship me one and they are sending me 2, one for me and one for my wife no charge.
Click to expand...
Click to collapse
Be curious to see if they work when you get them based on earlier poster's response. I hope by the time when my unit arrives VZW will be over this ridiculous stunt. I did order that Sim cutter BTW: I can't even draw a straight line let alone cut one!
Sent from my XT1095 using XDA Free mobile app
I wont be getting the phone till 12-9 from what it says on the Motorola site.
I went in 2 days ago. Asked about one and we talked for a few. He told me just come in next time and say i need a nano for my new Iphone i bought off a friend. They will deactivate my old sim and activate the new one. He said their is no charge for a sim. Just turn off your existing phone before walking in.
hsj1906 said:
I cut my micro SIM down to nano size and it was phenomenally simple to do. Ironically, the cut down nano works great, but the nano that I ordered last week from Verizon doesn't work at all.
Click to expand...
Click to collapse
The new one needs to be a 4ff nano SIM and it does not work because it needs to be activated and provisioned on your account. You call the number and give them your old phone imei and they activate the SIM. Then place it in the n6.
Sent from my HTC6500LVW using Tapatalk
I told them on the phone that I bought my wife a 2013 Moto X and that she needed a nano sim card for it and they sent it out right away.
When I received it, I used it as a template to cut down my wife's micro sim to a nano sim. It was easier that way.
My super duper cutter arrives today. When my phone arrives and if i screw up I can always get a new micro Sim and recut it instead of going through the VZW crap of trying to get a nano. The store is right down the street from me so not an issue.
Sent from my XT1095 using XDA Free mobile app
I ordered an adaptor kit from Amazon so I could activate the nano-sim in my Galaxy Nexus, as well as switch back between devices in case of any accident/problem. Didn't have any trouble getting the nano-sim from Verizon.
Hi Jerry, I recently purchased a new device that requires a NANO 4G LTE SIM Card 4FF. My current device uses a micro-sim. Can you send me a new NANO sim to my billing address?
Not sure if it matters, but the line for the device is **********. It was purchased off contract.
Jerry: I can definitely send you a nano-SIM. We also have them for free at our corporate run stores, but if mail is easier, my pleasure.
Jerry: What make / model phone did you get?
mail would be easier for me. I ordered a Nexus 6 from Motorola
Jerry: alright, no problem, let me see here
It's the same sim card as the droid Turbo
Jerry: perfect, thanks
Jerry: bringing up an order form right now
awesome, thanks Jerry
Jerry: For sure. Free shipping is two-day FedEx, but would arrive Monday. Is that okay?
yes, that's perfect
Jerry: Great. Can I have a good address for Monday FedEx, no signature required.
[address]
Jerry: cool, thanks, doing some data entry
Jerry: All set for Nano 4G LTE SIM 4FF to arrive on Monday. Order number is ******** You'll get email at the email address on file regarding the order and tracking number. It's always our goal in our chat department to fully resolve your concerns and to provide you with excellent customer service. Have I done that today?
absolutely, thanks again
Jerry: My pleasure. Thank you for chatting with me today and being a valued Verizon customer. In the future, you can also find us on Twitter at @VZWSupport. You can click on the "End Chat" button to end this chat. Have a great day.
Click to expand...
Click to collapse
Yeah, I called last night and just said I wanted a nano sim, they shipped it out 2 day fedex shipping, for free. No problems, no questions, just said I needed a nano sim for a new phone.
micdawg12 said:
Yeah, I called last night and just said I wanted a nano sim, they shipped it out 2 day fedex shipping, for free. No problems, no questions, just said I needed a nano sim for a new phone.
Click to expand...
Click to collapse
I'll try it then
Sent from my XT1095 using XDA Free mobile app
markwebb said:
I'll try it then
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
I just called. They are shipping one out. They asked me what kind of phone and I said iPhone 6. Should be no problem right?
Sent from my XT1095 using XDA Free mobile app
markwebb said:
I'll try it then
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
So I went to Verizon today to try and activate it and they told me that I needed to have a phone that used a nano sim to activate it, which means droid ultra, droid maxx, droid turbo, and the newest droid razr. No iPhone nano sims will work in it from what this rep told me. I have a friend with a droid ultra, so I'm gonna take him up to verizon and have them activate my sim in his phone and reboot it to fix the mm issues with my sim in it, and then move the sim over to the N6.
Big red is definitely not making this easy for us.
JJB
micdawg12 said:
No iPhone nano sims will work in it from what this rep told me.
Click to expand...
Click to collapse
There is another thread on here as well as Droid Life saying it will work. I have an adapter so I can put it into my current Micro SD HTC one phone with adapter, activate it and then use the nano SIM in Nexus 6 according to the thread.
Edit::: I found out the iPhone 6 does not have NFC so Verizon is sending me a nano for the HTC m8 which will work. So, you are correct that technically an iPhone 6 won't work totally because of the NFC. Thanks for pointing that out!
Sent from my XT1095 using XDA Free mobile app
All Sims are the same. Don't worry about it
I went into a Verizon retail location today (Village At Orange - 1500 E Village Way, Ste 2205 Orange, CA 92865) and they were worthless.
I explained to the representative what I needed and they told me they couldn't do it unless I activated it in store. I explained that would be a pain, but that I did have an adapter and was willing if need be. They said fine.
The representative then went over to a table with me and said that my device (Note 3) was not a nano sim device. I explained again that I had an adapter and he said there was nothing he could do. I asked if he could call someone and he told me he wouldn't. I then asked for the manager's card.
On my way home I called Verizon and they're sending a card out. It'll get here Monday. If my phone beats the sim I'll just trim my current one down. I'm disgusted at the service I received at the store. The representative acted like he couldn't care less. Really, really frustrating.

Categories

Resources