[Q] Motorola Advanced Support ?? URL ?? - Moto X Q&A

So I got this message about an hour after powering up my new moto x asking if I wanted to opt-in (enable) advanced support for my motorola device. It explained that I could ring, lock, or reset my phone if it was ever lost or stolen. I agreed, and it sent me a confirmation email. Anyone know what the url is for this service? I have tried to login to motorola website (with my google credentials) and tried a few URL's I found search around here: https://portal-moto.svcmot.com/moto-web-portal/ and https://motorola-global-portal.custhelp.com/ . I think I'm missing something. Anyone have any ideas?

Sorry I'm coming to revive this... but I'm in the same situation right now. Anyone knows? I'll keep on looking on my own and post the answer if I find it on my own.

Apparently, it's just http://www.motorola.com/support
You just have to add it to "My Stuff" I tried like 3 times, at first it wasn't logged in (am I the only one with cookie issues in Moto's site?), but then it worked. Still a little hard to access to... Android's default Device Manager might be better for a quick tracking situation.

Related

Samsung releases "Samsung Dive"...

researching something else, came across this - samsung just released "samsung Dive" in Germany & UK - an app that lets you wipe or lock your phone remotely if lost or stolen
http://www.slipperybrick.com/2010/07/samsung-dive-remotely-locks-wipes-your-wave-galaxy-s-for-free/
I just signed up for it and tried it. Annoying that they're not enabling the tracking service depending on the country, wavesecure does that and more... If there a way to work around it by a proxy or such?
how do you sign up on the galaxy s? i cant seem to find what its asking for, and there is nothing in the user guide about the galaxy s
coldlazymo said:
how do you sign up on the galaxy s? i cant seem to find what its asking for, and there is nothing in the user guide about the galaxy s
Click to expand...
Click to collapse
you need to sign up via the application within the phones app
where is that exactly? i cant seem to find it, thanks in advance!
From homescreen, go into settings -> location & security -> set mobile tracker
Have fun
You need a Samsung account first. In settings go to the area where it allows you to add various accounts like facebook/gmail and add a samsung account... then go to http://www.samsungdive.com/index.do
then enable mobile tracking ...
login with the account you made etc
full instructions are on that website ...
Thats the problem, in the account settings there is no samsung option, just google, facebook, myspace,twitter and corporate. and the instructions on the website are for the S8500 Wave, not the Galaxy S. enabling mobile tracker in security doesnt work, as again, there is no option to create an account, so even if it is set up, you cant access it from the website.
Since its not available in the US yet.
SIM Checker
Remote Wipe
Where's My Droid
3 apps will do.
annoyingly, i'm in the uk so it is available where i am, just i cant access it
Anyone managed to sign into the website yet. I can't find any option to create an account on my phone
vibez said:
Anyone managed to sign into the website yet. I can't find any option to create an account on my phone
Click to expand...
Click to collapse
i figured it out.
in contrast to the website, in order to create your samsung account, you have to enable mobile tracker first. then after setting it up do you get the option to make your samsung account, which is the opposite of the information on the website, saying that you need to make the account first and then enable mobile tracker. hope this helps anyone who was stuck
Brilliant, thanks
I'm trying to sign up for an account now, and it's coming back with an error message, saying "invalid birthday" .... which is odd - I'm fairly sure my birthday is NOT invalid - I am fairly sure I have in fact been born!
BrixtonBiker said:
I'm trying to sign up for an account now, and it's coming back with an error message, saying "invalid birthday" .... which is odd - I'm fairly sure my birthday is NOT invalid - I am fairly sure I have in fact been born!
Click to expand...
Click to collapse
Had the same error. Just ignored it and signed up without entering a birthday. When I logged in, my birthday was correctly registered :/
larryccf said:
researching something else, came across this - samsung just released "samsung Dive" in Germany & UK - an app that lets you wipe or lock your phone remotely if lost or stolen
Click to expand...
Click to collapse
When we know Samsung's skills to implement working and bug free software, do you dare to install that piece of software that can wipe off your phone I'm not sure, if I dare.
The service don't seem to work though. Tried sending a remote lock command, and it said it was successful, but I can still use the phone without providing the lock code.
Might be dependant on TwLauncher though. I use LauncherPro
it says it's only for UK and Germany
jUsT2eXy said:
You need a Samsung account first. In settings go to the area where it allows you to add various accounts like facebook/gmail and add a samsung account... then go to http://www.samsungdive.com/index.do
then enable mobile tracking ...
login with the account you made etc
full instructions are on that website ...
Click to expand...
Click to collapse
Is anyone having any luck signing up with the Web Tracker?
I've got a Galaxy S on Froyo, and it won't let me sign up. I fill in all the fields fine, but then get this error: "Unable to sign up. Processing failed IDM_1105"
Any ideas?
All signed up and seems to be working. Sent a location request and waiting for reply now. The register being hidden under the on screen keyboard did have me stumped for a while. Also date of birth is YYYY DD MM so not easy to get right without an example.

[Q] Gingerbread, SIP/VoIP and people from outside the US

I'm sorry if this has already been debated elsewhere. I did search and try to locate threads on this already, but didn't come up with anything which (seemed) relevant to this problem.
If anyone has a link handy for another thread which already discusses this, I'll close the thread if that is wanted.
With that said... Here's my issue.
As stated elsewhere, one of the main things which excited me about Gingerbread was the ability to do native SIP dialing. About time, I say! Now I've flashed Gingerbread on my SGS and so far the results has been below underwhelming.
From what I can tell this is how you get SIP/VoIP/Internet calling on your phone using Gingerbread:
1. Sign up for Google Voice.
2. Install Google Voice and sign in.
3. Voila. Your Gingerbread Android-device now has a bunch of SIP settings and options.
This is ofcourse, unless your manufacturer has somehow crippled your phone's software.
That might be the case with Samsung's firmware, but I wouldn't know because the steps outlined above is absolutely impossible for anyone outside the US. You cannot sign up for Google Voice anywhere else. End of story.
So. Is this for real? Did Google release a smartphone OS for worldwide consumption, touting "native SIP", native internet calling as feature and then implement it in a way which means it will only work in one country, all else be damned?
I seriously find this very hard to believe. There has to be a way to get this functionality up and running otherwise. Seriously? The internet maestros at Google implements a core OS-level function tied to (one) geo-location? Is third-party solutions ala Sipdroid the solution for everyone else?
So... Please tell me I am completely mistaken and that there are steps for getting SIP running on my phone, despite me not have an adress of residency ending in "US".
Any hints or links in any direction so that I can actually get to try this out would be über appreciated.
Bump.
I realize posting this while Europa were getting ready for sleep and only US-people were around might have been bad timing.
Just bumping this again to see if there's any more response. I can't seriously be the only one wondering about this.
If bumping is severely against forum policies, let me know and I'll make a note of it and wont do it again.
http://forum.xda-developers.com/showthread.php?t=1043016
Use this zip as an update from CWM recovery, enables the menu "Internet call settings" under "Call settings".
Works on odex and deodex ROMS [I have the same JVB as the OP]
Problem solved
Thanks Vinnie.
Since I already have some framework-res.apk dependent mods, I just pushed the permissions-file as mentioned in that thread, and now I have "Internet calling options" available.
Yes, I realize this will only work while on wifi and SIP over 3G will be disabled, but at least it gives me something to experiment with so that later I will know if handing over my other mods for 3G VoIP/SIP will be worth it.
Thanks for the response and handy link. Now if XDA had better search, I might not have needed to pollute the forums with duplicates like this
Edit: Checked the entire thread and saw that there is an update.zip with eyecandy as well. Will try it out later.

XT890 Android Expert Required! Donation offer!

Would anyone be interested in finding the solutions to the problems below as a "job" and giving me a price for the solutions?
(1 - Data Roaming Nag)
Recently upgraded from HTC desire running 2.2 (I think?) to Razr I which is now running 4.12, before if I'd be abroad I'd simply get a text from my service provider about the rates, I always had data roaming enabled as it's a business phone and only €2 for the first 50mb which is more than enough for a days use. So I set the razr up in much the same way, albeit on 4.12 but I had data roaming enabled and when I first got connected to a foreign network it prompted me about data roaming, which I thought would be just a once off for the first time since I already had it enabled, I clicked yes to acknowledge it anyway and continue using data roaming which was fine, but then it seemed as soon as I dropped out of coverage and came back, the notification would come up again. It actually got so frequent that the notification was on my screen almost every time I unlocked the phone and it got pretty annoying.
Has anyone else experienced this and found out a way to disable the popup? I'm not sure if it's android or motorolla related?
(2 - Enable USB Mass storage)
I've seen mods of this but I don't think they are compatible with 4.12, if anyone has a solution or could edit the settings.apk to enable it and post it that would be great
(3 - Contact Sync Issue)
My contacts are not syncing properly. I've over 2,700 contacts as it's a business phone. I save all to my gmail account under different groups (my contacts/business/sport) and never had sync issues on my old desire but I'm having issues with this. When I check the account in settings, sync is fine for everything (calendar, gmail etc) but contacts and the last successful sync is days and days ago. The error just reads "Sync is currently experiencing problems, it will be back again shortly", which obviously isn't the case. I've tried "contact sync fix" app and although it works, I don't like using such a solution and would of course much rather it to just work as it's supposed to. Also I'm getting a "Sync - too many contacts deletions" notification sometimes that I'm not sure what to do with, when I click it it comes up saying "Deletion limit exceeded" and then says there are 8 deleted items for contacts account [email protected]. What do you want to do?" giving me the options: Delete the items - undo the deletes - do nothing for now. I don't know what to do so just choose "do nothing for now" contacts seem to be still intact but I'm very worried about losing any.
(4 - Space between numbers)
I'm not sure if this is a new thing with the newer androids, a dialler issue or what, but the phone is automatically adding gaps between numbers when I try and save. I've a lot of numbers and prefer to keep them all the same formatting, which is, for example, +353871234567, if somebody rings me, sometimes it comes up as +353871234567 which is grand, other times it might come up as 0871234567 so all I used to need to do was delete the 0 and add a +, now when I edit the number, spaces are automatically added and it shows up something like 087 123 4567. This used to only happen with landline numbers and then sometimes if you tried to delete say the space between 3 and 4, it would delete the space AND the 3!
I thought it was an issue with Go Contacts/Dialler EX but it's happening on EX Dialler too even though I've clicked off the area code setting, so I'm thinking it might be an android issue? Anyone managed to sort it out? I may have found something to do with it from Android Development, but I haven't a clue if that can be changed as a mod for a specific phone?
http://developer.android.com/refere...I'm having on an otherwise pretty good phone.
#2 dont work on JB..since "moto" and "ms" had together trouble on the mass storage thing..
pangyaaaaaa said:
#2 dont work on JB..since "moto" and "ms" had together trouble on the mass storage thing..
Click to expand...
Click to collapse
Thanks for letting me know. Do you think there will be a solution, ever?
I think I solved the contact sync issue, I chose the "undelete" option and then I noticed 8 new "my contacts" groups in gmail itself (from desktop) so I deleted them groups from gmail and I think it's ok now. I also sent Go contacts/dialer to system app (because of a missed call issue) so I'm not sure if this contributed, I also deleted the "contact sync fix" app. Hopefully the issue doesn't resurface.
OP this>>>>Job/Payment offer! Is not what XDA is about, now you willing to "donate" for items you are looking to resolve it different. BTW moved as this does not belong in the Development Threads.
That's fair enough, thanks So, donations offered for solutions folks!

[Q] Verizon Motorola Droid Turbo help

I know nothing about any of this so bare with me guys/gals please. Just need help once and ill remove my account. If any of you feel like im wasting your time then please tell me and ill remove my post. Thankyou and i hope someone will give me an idea of whats going on.
Friends ex girlfriend is remotely accessing his phone from her computer, she can lock him out and write text out of format on the lock screen. She has deleted everything on his phone 8 times in the past hour. The Verizon recovery app has been disabled, we went into the Verizon store and changed EVERYTHING, number, passwords, made sure if she ever called in wanting info she couldn't get it. There is no way she figured out any of the passwords, she doesn't have access to any of his accounts, gmails facebook etc... i thought for sure she was using the recovery app but that's impossible cause no account has been created to access to his phone. Idk guys like i said im not an expert one thing that has me most skeptical she can write whatever she wants, whatever color, on his phone on any spot on the screen. Its completely out of set text formations on the lock screen looks like doodles i guess. Just curious if you guys have have ever heard of anything like this happening before. Thanks and i apologize if this shouldn't be here just on a desperate attempt to figure this out. Verizon is completely stumped they have no idea how she does it, even the main tech guy at the store (idk his credentials) cant figure it out.
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
schwinn8 said:
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
Click to expand...
Click to collapse
If it's Android Device Manager, maybe it would be sufficient to just change the Google login password?
Yeah, he changed his Google password right?
schwinn8 said:
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
Click to expand...
Click to collapse
He was on a joint account but upon breakin up with her he took her phone, cancelled it, removed her from the account changed his passwords to facebook and google and everything else. Just for the guy to call in and request info he has to answer 5+ extra security questions before hes allowed any info. But ill check out the ADV maybe thats it. Thankyou

Getting bombarded by MMS configuration messages from 5125, 5129, etc

This would belong in the Q&A forum, but that forum seems to be offline ?!?! (I get a 404 when trying to access)
for the past few days I have been getting tons of these messages:
Configuration Notification. Open configuration message to save new Service Settings.
Click to expand...
Click to collapse
Tmobile says it's not from them. I've seen other reports, which curiously are also from OP3T owners... looking for some explanation so I can find a way to stop the messages.
Mods: please feel free to move this to the Q&A section once that is back online.
Same issue
I have a OP3T and i am getting the same issue. Same message. I have hundreds of these messages. I am also on T-Mobile, with confirmed correct APN settings via tmbole help desk.
I called T-mobile and referred them to this site. https:forward slash forward slash support.t-mobile.com/thread/ 146535
I cant post links, so unbutcher that link and youll find the forum.
They said they will forward it to their engineering team to see whats going on.
Did you guys ever figure this out? I'm still having this issue
sorry to hear you're still dealing with this. I haven't gotten one since July 23, 2018. they just stopped, and idk why.

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