Samsung releases "Samsung Dive"... - Galaxy S I9000 Q&A, Help & Troubleshooting

researching something else, came across this - samsung just released "samsung Dive" in Germany & UK - an app that lets you wipe or lock your phone remotely if lost or stolen
http://www.slipperybrick.com/2010/07/samsung-dive-remotely-locks-wipes-your-wave-galaxy-s-for-free/

I just signed up for it and tried it. Annoying that they're not enabling the tracking service depending on the country, wavesecure does that and more... If there a way to work around it by a proxy or such?

how do you sign up on the galaxy s? i cant seem to find what its asking for, and there is nothing in the user guide about the galaxy s

coldlazymo said:
how do you sign up on the galaxy s? i cant seem to find what its asking for, and there is nothing in the user guide about the galaxy s
Click to expand...
Click to collapse
you need to sign up via the application within the phones app

where is that exactly? i cant seem to find it, thanks in advance!

From homescreen, go into settings -> location & security -> set mobile tracker
Have fun

You need a Samsung account first. In settings go to the area where it allows you to add various accounts like facebook/gmail and add a samsung account... then go to http://www.samsungdive.com/index.do
then enable mobile tracking ...
login with the account you made etc
full instructions are on that website ...

Thats the problem, in the account settings there is no samsung option, just google, facebook, myspace,twitter and corporate. and the instructions on the website are for the S8500 Wave, not the Galaxy S. enabling mobile tracker in security doesnt work, as again, there is no option to create an account, so even if it is set up, you cant access it from the website.

Since its not available in the US yet.
SIM Checker
Remote Wipe
Where's My Droid
3 apps will do.

annoyingly, i'm in the uk so it is available where i am, just i cant access it

Anyone managed to sign into the website yet. I can't find any option to create an account on my phone

vibez said:
Anyone managed to sign into the website yet. I can't find any option to create an account on my phone
Click to expand...
Click to collapse
i figured it out.
in contrast to the website, in order to create your samsung account, you have to enable mobile tracker first. then after setting it up do you get the option to make your samsung account, which is the opposite of the information on the website, saying that you need to make the account first and then enable mobile tracker. hope this helps anyone who was stuck

Brilliant, thanks

I'm trying to sign up for an account now, and it's coming back with an error message, saying "invalid birthday" .... which is odd - I'm fairly sure my birthday is NOT invalid - I am fairly sure I have in fact been born!

BrixtonBiker said:
I'm trying to sign up for an account now, and it's coming back with an error message, saying "invalid birthday" .... which is odd - I'm fairly sure my birthday is NOT invalid - I am fairly sure I have in fact been born!
Click to expand...
Click to collapse
Had the same error. Just ignored it and signed up without entering a birthday. When I logged in, my birthday was correctly registered :/

larryccf said:
researching something else, came across this - samsung just released "samsung Dive" in Germany & UK - an app that lets you wipe or lock your phone remotely if lost or stolen
Click to expand...
Click to collapse
When we know Samsung's skills to implement working and bug free software, do you dare to install that piece of software that can wipe off your phone I'm not sure, if I dare.

The service don't seem to work though. Tried sending a remote lock command, and it said it was successful, but I can still use the phone without providing the lock code.
Might be dependant on TwLauncher though. I use LauncherPro

it says it's only for UK and Germany
jUsT2eXy said:
You need a Samsung account first. In settings go to the area where it allows you to add various accounts like facebook/gmail and add a samsung account... then go to http://www.samsungdive.com/index.do
then enable mobile tracking ...
login with the account you made etc
full instructions are on that website ...
Click to expand...
Click to collapse

Is anyone having any luck signing up with the Web Tracker?
I've got a Galaxy S on Froyo, and it won't let me sign up. I fill in all the fields fine, but then get this error: "Unable to sign up. Processing failed IDM_1105"
Any ideas?

All signed up and seems to be working. Sent a location request and waiting for reply now. The register being hidden under the on screen keyboard did have me stumped for a while. Also date of birth is YYYY DD MM so not easy to get right without an example.

Related

[Q] Stolen Samsung Galaxy

Hey guys,
i have got a little problem:
my Galaxy S was stolen this weekend and because i'm kind of naive i didn't configurated any anti-theft software, neither nor uTrack. Well is there any possibility to track it by using the IMEI No? (it's already not accessible via my phone number)
I already complained to the police. But because i hope that here is some crack who has a idea what else i can do
I'm looking forward to read some hints !
Thanks in advance!
I'm not sure if this would work...
but if someone does take it online, the new number should get registered against your google account (provided it is saved and turned on by default)...
so you might be able to get their new phone number and ask the police to locate them with help of the network operator?
if it should be so easy, where can i fand that option? (i'm honestly not used to the google webinterface)
Try google dashboard: https://www.google.com/dashboard/?hl=en&pli=1
Also go on the market interface on web, in the settings you can see the last time your account was accessed and the carrier used
also you should be able to report the imei to your carrier which can put it on a blacklist to be blocked so it would be useless as aphone.
if u blacklist it however you wont ever be able to track it.
im not sure where u live, but if u discuss the situation with the police, carrier and google they should be able to triangulate and find the location of the phone.
also, if there was a remote wipe facility u could have saved your private data.
lgkahn said:
also you should be able to report the imei to your carrier which can put it on a blacklist to be blocked so it would be useless as aphone.
Click to expand...
Click to collapse
and i'll highlight the importance of that again
if it's stolen, it is stolen, it's gone, you wont be able to recover it unless you had installed some of those protective apps in the past.
if you do get lucky enough to find your phone
your carrier will be more than happy to remove it from the black list
so do it now!

[Q] Tracking a lost phone - When thief is not braindead

I checked out various apps which can locate lost phone(after stolen).
All work on the premise of installing app remotely from google play, and then sending SMS to your phone etc.,
However, there are a few caveats(with all such apps, and others too). they work for brain dead thieves.
Professional thiefs will throw away your sim card, and then put in a new sim(prepaid sims freely available).
For security, the owner of phone will obviously change the gmail password, right?
So if thief factory resets and wipes data, and then logs on with a different google play account, can you still track it?
Is there any app which allows to do the same?
Casual thieves can be caught, but what if somebody does a full wipe?
I think google tracks phones using device ID. Is it possible to track phone through google, even if android account(google account) being used on the phone is different?
Need help please.
Prevention is better than the cure.
If the phone has been stolen without any tracking software installed, then the chances of recovering it are a lot smaller than if tracking software was installed before it was stolen.
The best thing you can do is call your carrier and ask them to block the IMEI, if they care about you they may also track it down... Or at least do some kind of deal to get you a new phone.
The best tracking app in my opinion is Avast! Its free too !
There is an anti theft feature, which requires root, But it will install as a system app so a factory reset wont remove it. You can do a whole range of things via the webpage, such as activating mobile data, Turning GPS on so you can track it, You can also make the phone scream and shout 'warning this device has been lost or stolen'
This is a useful feature as only you can disable it, You can also enter a message which will be displayed on screen for the theif to see!
You can remotely lock and wipe the device, so the theif cannot change gmail account.
Its does a whole lot more too!
azzledazzle said:
Prevention is better than the cure.
If the phone has been stolen without any tracking software installed, then the chances of recovering it are a lot smaller than if tracking software was installed before it was stolen.
The best thing you can do is call your carrier and ask them to block the IMEI, if they care about you they may also track it down... Or at least do some kind of deal to get you a new phone.
The best tracking app in my opinion is Avast! Its free too !
There is an anti theft feature, which requires root, But it will install as a system app so a factory reset wont remove it. You can do a whole range of things via the webpage, such as activating mobile data, Turning GPS on so you can track it, You can also make the phone scream and shout 'warning this device has been lost or stolen'
This is a useful feature as only you can disable it, You can also enter a message which will be displayed on screen for the theif to see!
You can remotely lock and wipe the device, so the theif cannot change gmail account.
Its does a whole lot more too!
Click to expand...
Click to collapse
thanks
Will it work in the following scenario
1. thief Steals phone
2. Puts phone in custom recovery
3. Flashes a new ROM
4. Puts in a new SIM
5. Uses a different google account.
Google has IMEI number of devices used. So can google let me know which user has the phone after its been stolen, if I give them a copy of the police report or something.
Actually Samsung have a free tracking and after-theft service.
You can set it up on the phone and on the samsung website.
It works even if they use the phone on the moon after having it
flushed through a toilet....So why bother in using third party apps and services ??
http://howto.cnet.com/8301-11310_39...-and-control-samsung-galaxy-devices-remotely/
This is an old 'howto'. The samsung dive also works for the Note.
tsk1979 said:
thanks
Will it work in the following scenario
1. thief Steals phone
2. Puts phone in custom recovery
3. Flashes a new ROM
4. Puts in a new SIM
5. Uses a different google account.
Google has IMEI number of devices used. So can google let me know which user has the phone after its been stolen, if I give them a copy of the police report or something.
Click to expand...
Click to collapse
Google are a massive company, I doubt they will help 1 individual person, but its sure worth a try
as for the scenario, If the theif flashes a new ROM, it will overwrite /system so any previous system apps will be removed.
But, bear in mind, not everyone is an android freak like us most people wont know what recovery is, or how to flash a ROM, so this should give you enough time to track it down via the website.
For the freaks that do know what they're doing, Well I guess thats unfortunate, No security can withstand the knowledge we have, You will just have to hope they have a nice heart and will return it.
How about 'android lost' application?
Sent from my GT-N7000 using xda premium
dsmas said:
How about 'android lost' application?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I have changed my google password. So thief will probably use new market account. Now the question is, if phone comes online via a different market account, can I still control it?
lost my phone (galaxy S2) yesterday or it got stolen - i dont know excactly.
BUT the phone is still on, even 3G.
so is there any app which i could install through the market and track it?
plan b won't work because i have android 4.x
Lun4cy said:
lost my phone (galaxy S2) yesterday or it got stolen - i dont know excactly.
BUT the phone is still on, even 3G.
so is there any app which i could install through the market and track it?
plan b won't work because i have android 4.x
Click to expand...
Click to collapse
Do you have stock tw rom on your s2 if yes then Log onto www.samsungdive.com from their you can control your device by loging into your samsung account.. Good luck :thumbup:
Ps: if you have a cm rom then use this app https://play.google.com/store/apps/details?id=com.androidlost worked on my htc desire pretty good when i lost it in my college
Sent from my GT-N7000 using Tapatalk 2
abhinav quietly brilliant said:
Do you have stock tw rom on your s2 if yes then Log onto www.samsungdive.com from their you can control your device by loging into your samsung account.. Good luck :thumbup:
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
unfortunately not :/
got a costum rom and i think i removed all samsung apps.
Who needs phone location track and how to track phone location with this OX MobileSpy
tsk1979 said:
I checked out various apps which can locate lost phone(after stolen).
All work on the premise of installing app remotely from google play, and then sending SMS to your phone etc.,
However, there are a few caveats(with all such apps, and others too). they work for brain dead thieves.
Professional thiefs will throw away your sim card, and then put in a new sim(prepaid sims freely available).
For security, the owner of phone will obviously change the gmail password, right?
So if thief factory resets and wipes data, and then logs on with a different google play account, can you still track it?
Is there any app which allows to do the same?
Casual thieves can be caught, but what if somebody does a full wipe?
I think google tracks phones using device ID. Is it possible to track phone through google, even if android account(google account) being used on the phone is different?
Need help please.
Click to expand...
Click to collapse
Company who distribute cell phones always want to learn whether their employees are in rational use of vehicle and they go to the place where they should go, Cell Phone GPS Tracker gives you detailed information you want to learn with GPS location.
Location-specific information can be tracked especially for person who get lost when travelling unfamiliar places, or elder parents who are in amnesia may forget where home is, children get lost and so on. Then this OX Mobile Spy mobile phone location track function urgently needed.
OX mobile spy is both a mobile phone information backup software and a spy-tracking software, Which all depends on how to use it and how to review of it. By the using of it's backup function, you can easily backup contacts, messages, calls to your own email. By the using of it's spy-tracking software, you can use ox mobile spy's GPS location trace to find lost persons, use software installed in cellphone, messages, contacts and calls information to monitor your kid's suspicious behaviour.
Download: http://download.cnet.com/OX-Mobile-Spy/3000-2162_4-75909600.html
Exact GPS location with latitude and longitude, I like this program.

[Q] Verizon Motorola Droid Turbo help

I know nothing about any of this so bare with me guys/gals please. Just need help once and ill remove my account. If any of you feel like im wasting your time then please tell me and ill remove my post. Thankyou and i hope someone will give me an idea of whats going on.
Friends ex girlfriend is remotely accessing his phone from her computer, she can lock him out and write text out of format on the lock screen. She has deleted everything on his phone 8 times in the past hour. The Verizon recovery app has been disabled, we went into the Verizon store and changed EVERYTHING, number, passwords, made sure if she ever called in wanting info she couldn't get it. There is no way she figured out any of the passwords, she doesn't have access to any of his accounts, gmails facebook etc... i thought for sure she was using the recovery app but that's impossible cause no account has been created to access to his phone. Idk guys like i said im not an expert one thing that has me most skeptical she can write whatever she wants, whatever color, on his phone on any spot on the screen. Its completely out of set text formations on the lock screen looks like doodles i guess. Just curious if you guys have have ever heard of anything like this happening before. Thanks and i apologize if this shouldn't be here just on a desperate attempt to figure this out. Verizon is completely stumped they have no idea how she does it, even the main tech guy at the store (idk his credentials) cant figure it out.
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
schwinn8 said:
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
Click to expand...
Click to collapse
If it's Android Device Manager, maybe it would be sufficient to just change the Google login password?
Yeah, he changed his Google password right?
schwinn8 said:
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
Click to expand...
Click to collapse
He was on a joint account but upon breakin up with her he took her phone, cancelled it, removed her from the account changed his passwords to facebook and google and everything else. Just for the guy to call in and request info he has to answer 5+ extra security questions before hes allowed any info. But ill check out the ADV maybe thats it. Thankyou

Help! Note5 is no longer recognizing my fingerprint

So, this sounds simple; but I guarantee you it is not.
I just got my Note5 about 2 weeks ago; and despite some missing key features, I really like it. Until today.
Carrier: Sprint (who apparently doesn't have 24/7 customer service)
My fingers were a little dirty (which they have been before) and my scanner wouldn't unlock the phone. Cleaned them and now it's already locked and seems to not really check the prints anymore?
First attempted fix: backup password, I know I set it up...but it doesn't work. None of the passwords I might use will work.
Second attempted fix: Google signin, I have a free google apps account and apparently using my whole email address as username doesn't work on this; also tried just using the plain username just in case. I know the password is correct. I'm the domain administrator.
Third attempted fix: Android device manager, tried setting a new password on the lock screen and was greeted by the infuriating message "Since google has verified that your screen is already locked, the password you set won't be needed"
Fourth attempted fix: chat with samsung support, which was utterly useless. Although I did find out that samsung has their own unlock utility...except that it has to be setup beforehand.
Fifth attempted fix: bang head on cement...hasn't shown any signs of working yet. Although I feel less frustrated.......and less conscious.
Theories: free version of Google Apps, sucks (the apps themselves are great)...I've had tons of trouble getting signed into certain google features over the years. Also I have no option for a support PIN to use to contact google support.
I think that my latest OTA update may have somehow changed or reset my backup password.
The last theory is whomever changed Android device manager to not reset lockscreen passwords whenever you want to...basically made that tool half as useful as it should be and completely useless to me.
Anyone have any other ideas, that don't involve a full wipe?
I was finally able to gain access to my phone. I had to disable two-step verification in order to sign into my google apps account from the lock screen.
I am having the same issues and tried ALL of the fixes you tried except I didn't get the notification to login with google. When does that happen?
I had the problem, too. I ended up having to factory reset. REALLY irritated by this.

Any way to recover phone's serial number when it's no longer in your possession

Hello,
With my former employer I had a phone that I used my Samsung account with, problem is that Samsung account is registered with the work phone number I had at the time, so I can no longer login to my account because of 2 factor authentification being enforced onto my account (without my consent).
To regain access to my Samsung account I need to have the phone's Serial Number, how can I get it? I don't have anything left from the phone, but I used it regularly with Google Account, Windows, "Your Phone" app, etc....
Can I get it through Windows registry, logs or some online webservice?
Regards,
Where it was bought... especially if it's was a carrier phone.
It was bought by the company which I no longer have contact with.
That's not data normally shared. I'm not a fan of most multitiered security as it always causes me problems.
Doesn't it show you a serial number in the phone information?
Otherwise try this app once. The serial number is also displayed under the Personal tab...
Phone INFO ★SAM★ - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
Roger.T said:
Doesn't it show you a serial number in the phone information?
Otherwise try this app once. The serial number is also displayed under the Personal tab...
Phone INFO ★SAM★ - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
Click to expand...
Click to collapse
she doesn't have the phone that she used to open the Samsung account anymore, that's how I'm reading it.
3mel said:
she doesn't have the phone that she used to open the Samsung account anymore, that's how I'm reading it.
Click to expand...
Click to collapse
Ah ok. I have probably misunderstood that...
Then I don't see any possibility...
Roger.T said:
Ah ok. I have probably misunderstood that...
Then I don't see any possibility...
Click to expand...
Click to collapse
I was gonna suggest yesterday that she bites the bullet and just rings her old employers and explains she's spent lots of money thru the account.
they'd probably say the phone has been scrapped by now, in that case back to Samsung and look for a contact us link.
she can't be the first person to face this scenario since they brought in 2FA. if she still has an email account attached that's something.
3mel said:
I was gonna suggest yesterday that she bites the bullet and just rings her old employers and explains she's spent lots of money thru the account.
they'd probably say the phone has been scrapped by now, in that case back to Samsung and look for a contact us link.
she can't be the first person to face this scenario since they brought in 2FA. if she still has an email account attached that's something.
Click to expand...
Click to collapse
Mmmmm, humble pie... or minced meat pie?

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