It can be an interesting read!
Hi everyone! Do you use Avast Anti-Theft? ...
I have a problem and I'd like to check for possible reasons. Please help me!
I hope someone can send me the apk for Motorola Services (com.motorola.blur.service.blur.apk),
in a list of stock Razr i system apks the one for Motorola Services is called CCE.apk. (for stock Razr i ICS)
I think I need that app cause since it's gone Avast Anti Theft commands sent from the Avast site are not working,
the phone doesn't receive the commands. Sms commands sent to the phone do work.
I wanted to freeze these apps but forgot it and uninstalled them :/ These: (com.motorola.)atcmdlauncher.apk,
atcmdplugin.epu.apk, atcmdplugin.apk, atcmd.apk, atCommandService, AtProxy, BrowserMessage,
omadrm.apk, modempanicreporter.apk, meter.wisl.apk, smspush, DeviceStatistics, ModemStats,
OMAclienteprovisioning, OMAdownload, and others different other days.
Do you think this problem can be because of the lack of some of those apps?
If so, although I can't be exact, the last location hour reported in the avast anti theft maps is near the time I was
playing with my device. Which one can be the problem? Although, as of now with 5 days with this problem the location,
batery state and some configuration changes have been updated some times, but the Commands [still] don't work.
Everything else is working fine (wifi, 3G, Play Store, G+, online Gameloft games, maps, browser, etc).
And what is weird is that backups for all those apps are not working. The one for Motorola Services
shows only some kb of size (unusable). And other bad thing is that even if I restore the other missing apps they don't stick
and don't work, they're gone after reboot. :/ How to restore them?
I hope you guys can help me get back those apps so I can see if that's the problem.
Another reason can be: I was annoyed by the several Google Services (Google Play Services app) processes
running all the time. So I used ROM Toolbox's Advanced Freeze feature and unchecked to disable some of them.
It was all good for some days ("got rid" of them) untill I noticed my location in the Anti-theft maps wasn't updating... it all begun.
I had disabled Google Cloud Messaging (GCM.service) without knowing it (+ others) u.u But, I really think everything
else was working fine, though (even with GCM disabled o,o).
I noticed this because Avast site reported something like "GCM service is disabled in your device. Communication is not possible.
You'll be notified when it's back" when I tried to send commands. So I restored all of those processes to normal state.
Like 2 days after that Avast reported GCM was online again. I thought everything was Ok now, but no! Still the problem persists.
What I don't know if it's a problem caused by me or it's a default state is: When I check out Google Play Services in the running
processes view of ROM Toolbox app, then enter the Advanced Freeze view, the receivers "icing.impl.PowerConnectedReceiver"
and "mdm.ConnectivityReceiver" are disabled. I check their boxes to enable them, but after rebooting they are disabled again.
I'd like you guys check what is the state of these receivers in your Razr i, please. So I can know
To finish up, I, also, recommend Avast antivirus, if wanted it can be uninstalled after its Anti Theft feature is installed. I don't know how
hack proof it can be, but it can be very, very useful, specially because of the several remote commands it has. Try it n.n
I'm going to purchase the premium service after I get this problem solved. I have already sent my help
request to Avast on saturday. I'm waiting working days to get a reply.
Thanks for your kind help!
- L.
Solved!
Problem solved!
The problem was my router's firewall, it was miss-behaving. Ha
I disabled the Firewall and the device started to receive the web commans again n.n
I'm glad to know those System apps I deleted are not needed at all in the end. (But GCM (a.k.a. C2DM) do is needed for several tasks, of course)
Thanks for reading!
- L.
Related
Hellyeah,
So basically few couple of days ago I have installed AMD3 rom, non-rooted.
Everything was fine, until I decided to test few Twitter apps.
Twitter, Carbon, Twicca and Plume. I wanted to decide finally which one is for me. Whatever. I can's say / blame exactly them but..who knows.
Few days ago my phone started to become unresponsive, and finally - totally unusable, with Google Play store constantly crashing.
What in fact is going on however is that:
logcat, top, gzip, ip, sh, and dumpstate, cspsa-service processes are constantly starting and...becoming a ZOMBIE processes.
Is there any known malware out there that we can blame for this?
Any ideas? I know i can make full reset, but the point however is that I need to know the rootcause, so I will appreciate any smart ideas / suggestions.
BR,
Irix
_IRIX said:
Hellyeah,
So basically few couple of days ago I have installed AMD3 rom, non-rooted.
Everything was fine, until I decided to test few Twitter apps.
Twitter, Carbon, Twicca and Plume. I wanted to decide finally which one is for me. Whatever. I can's say / blame exactly them but..who knows.
Few days ago my phone started to become unresponsive, and finally - totally unusable, with Google Play store constantly crashing.
What in fact is going on however is that:
logcat, top, gzip, ip, sh, and dumpstate, cspsa-service processes are constantly starting and...becoming a ZOMBIE processes.
Is there any known malware out there that we can blame for this?
Any ideas? I know i can make full reset, but the point however is that I need to know the rootcause, so I will appreciate any smart ideas / suggestions.
BR,
Irix
Click to expand...
Click to collapse
i dont think it has to do with twitter apps from google play, if you gotten them from google play because they are tested for virus by google
Try download a anti virus apk from the internet and install it
Like AssToast said, if you downloaded your apps from google's play store its very unlikely they include any malware. If you used other sources then it possible. The problem might be due to the rom, try an anti virus, if it doesn't work you can always flash the rom again and see if it works or restore stock.
Hello All,
Apologies if this has been addressed already. I did try to search for the issue and have found various articles outside of XDA, but none internally. Yesterday, or perhaps the day before, I noticed I was unable to update any of my apps via the Google Play Store.
I tried the basic troubleshooting steps.
Reset mobile data.
Did a clear cache and data on the Play Store app, as well as Google Play Services (this also kicked me back to an older version of play, when I go to settings and click build, it says it will install a new version of Play, i.e. the one I had prior to a Data clear, but I never get it).
Removed and re-added my google account on my phone.
Stopped short of doing a factory reset, as I am not too keen on doing so just yet.
Called Google Support (or rather, used their callback feature built into the play store app), and they were absolutely clueless. The guy literally said, there is no solution to this problem and hung up on me, sounded like the gentlemen may have been from Africa, or the call center in Africa. Whatever the case, it was clear he had absolutely no technical knowledge or ability other than reading 3 lines from a script.
In any event, has anyone else been experiencing this issue, and is there a solution and/or any insight or updates regarding this?
Thanks in advance.
Do you get any errors from Play Store while trying to update apps?
No errors, whatsoever. Just stuck on downloading. Tried it over WI-FI and it still didn't work. Then went tried a different Wi-Fi and was able to download apps and update apps again, but I still can't download or update anything over my mobile network.
At one point, I got a timeout message coded (925). Searched around for that, and none of the fixes worked (I had already tried tjose fixes anyway).
MODERATOR, please move this to the T-Mobile Galaxy Note 5 forum. Apologies. I was at work when posting this, and didn't check which forum I was in when posting. This should be addressed in the T-Mobile Note 5 forum. Thanks!!
Clear data and cache of Play Store app, then connect to VPN (change your IP address to another country), and run Play Store, see if it works or not.
Ok TAEL, I will try this and get back to you.
Found the culprit. Apparently, on the Note 5, there are fine grained settings for restricting background data for certain apps and processes. I had restricted background data for "Media", and this was the issue. Thank you for your help!
You silly guy, you.
Howdy,
I am looking for some very specific help here on my device and so will try to provide as much information as I can with regards to it.
The basic issue is that I cannot, for any adequate length of time (more than a few minutes or hours), access the Google Play store on my Kindle Fire 5th Gen after it's initial installation. This is on Fire OS 5.3.2.1.
Where I started:
I have followed the instructions on how to install Google Play on the Kindle Fire without requiring root, which is basically the installation of the four required APKs. I used the script posted here on the forums and it worked well enough, but I've also copied the APKs locally to the device and installed them from there using the Local Storage tab in the Docs app.
The issue:
Within a few minutes or hours of having the Google Play store working, I am, for a second time, prompted to accept the Google Play terms and conditions when I load the store app. Once I accept (which I have no real choice otherwise, it just exits the app if I click Decline), I am now faced with an empty store screen and the message saying that there are no apps I can install as my Administrator has not made any available to me.
As I am my own Administrator, I know this is utter nonsense. This is also only the case on my account, as a dummy account that is not part of my G-Suite account does not have this issue, but alas, also does not have my purchases associated with it so this is not a good permanent choice.
My troubleshooting:
This issue seems to be entirely due to some issue with the fact that I am using a G-Suite account (the previously named Google Apps for Work) and not just your average Google account. The "apparent" issue is that the Google Play Store app seems to think I am using an Advanced management device (more info here, support.google.com/a/answer/6328699).
I have spent a few hours on the phone with G-Suite support on this. There was a point I mistakenly had the Advanced management settings on (EMM is the main culprit setting, the ability for the Administrator to control which apps their users can install, users being myself, my wife, and our son), but I have since, and for over a week now, had it off. They say toggling that takes about 24 hours to propagate, so that should be plenty of time. All I really wanted anyway was the Basic management anyway, i.e., being able to remotely locate, wipe, remove account, etc., on my various devices should they be lost or stolen, but I turned on some settings that weren't worded well enough for me to understand, apparently, and so Advanced it was.
Even with the EMM off, I still receive this error. At this point, I have many times over removed both the device from my G-Suite account as well as turned off mobile management entirely (it currently sits off and has since last week) which should have made it about as equivalent to a standard Google account as you can get, and yet still, the second prompting of the terms and service and the subsequent inability to browse the store after more than a short while after it just worked a bit ago.
Workarounds:
I can uninstall all four Google services apps, re-install them, add a dummy account, and get any free apps I want installed on my Kindle added, then uninstall again, re-install again, and add my account back, and then launch the apps and have them work. But again, this doesn't give me access to my purchased apps or add-ins so is not the best choice of action, nor is having to do this whole process again and try to get the Google Play store to work for those precious few minutes before it conks out. Sometimes it's not even a few minutes, but usually it is, but nevertheless, not the best all-around choice.
My hopeful resolution?:
Since neither I nor G-Suite Support seems to know of a setting that is currently preventing this from working, I am wanting to try some other methods that seem logical to me.
1) Putting the Google Play Store on my wife's profile on my Kindle and have it install any apps for all users and not just her profile. That "all users" part is what I am missing how to do. I know the script mentioned above that installs Google Play does install to all users so I know it's possible. Naturally, I would prefer this done through the store and not through manual APKs but beggars can't be choosers. I just want my auto-updates!
2) Allowing the adding and management of multiple Google accounts under my single profile. Currently, only one Google account can be added using the method of installing the Google Play store above, and if I could add mine and a dummy one, it should also work, in theory, by just swapping back and forth on the Play store. Still limited by purchases that are tied to my account (I believe), but not add-ins. I'd have to see how much trouble that is worth, but it could be better than nothing.
3) Anything else someone here on the forums can think of.
I'm open to questions, suggestions, or whatever at this point. I've now spent two weeks on this and yet still no resolution.
Thanks!
Tough issue, but not entirely unexpected behavior given the interdependencies of Google Play services components and undocumented assumptions of how play services/store will be installed on unrooted systems. Layer on G-suite and you have a snakes pit. My guess is one of more of the installed components is self-updating while the others are not. Probably not going to be able to control that behavior on an unrooted device.
May be less involved (and more successful) grabbing a refurb from Amazon Warehouse which typically arrive with older/rootable firmware.
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
oilerfan21 said:
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
Click to expand...
Click to collapse
No, I never got a fix for this, and unfortunately I have been relegated to just uninstalling all apps that came direct from APKs or just not from the Amazon Appstore. It sucks and makes my Fire not very worth it, despite the nice price tag.
I've been trying to get the GAPPs off my Z3C one by one. I root the phone, I start removing GAPPS, eventually I remove something that causes a bootloop and I have to restore the system partition and start trying again. Is there any existing ROM for Z3C which is the basic Sony ROM (as in the camera works, etc) but without GAPPS?
Thanks!
I'd also like to know this, without reinstalling or risk of bootloops if possible.
Would actually like to use features of the phone without google calling back home with timestamped records of every network ever connected on, every app used and apps calling back through gapps api so google can squirrel away location and wifi memory to your google identity forever. Maps would be useful.
Theseum said:
I'd also like to know this, without reinstalling or risk of bootloops if possible.
Would actually like to use features of the phone without google calling back home with timestamped records of every network ever connected on, every app used and apps calling back through gapps api so google can squirrel away location and wifi memory to your google identity forever. Maps would be useful.
Click to expand...
Click to collapse
You can disable a lot of this stuff (assuming you have root) using AFWall+ and in the Apps Manager settings, I leave google play services disabled. This mostly works. Where I'm having an issue is that I'd like to install micro gms core https://forum.xda-developers.com/android/apps-games/app-microg-gmscore-floss-play-services-t3217616 as a replacement for some of these things, but to do that I need to get a clean rom without GAPPS.
Another big issue for me is that, like you, I don't really want Google continually phoning home and such. For me, battery life and simply controlling my own network activity is my main motivation. But anyway, I would be almost really happy to live with google play services simply disabled, and then re-enabling it every once in a while when it's useful (a lot like how I use location), but the issue is that if you try to disable google play services then you get "would you like to remove any updates and go back to the default"? If you click "yes", then reenabling that service means that you have to redownload the updates. I'd be equally happy to live with google play services if I could enable and disable them at will without having to reupdate/uninstall updates every cycle. As it stands, I just live with them disabled. Since I have them disabled, I'd love to go ahead and remove them and try a substitute, thus my question in the OP.
so, i've tried a lot of methods and seems like the best i can do is logging into google play store, but not youtube and other google apps?
couldn't sign in
there was a problem communicating with google servers.
try again later.
need some guidance here, how do i get everything to work?
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
z3r0h said:
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
Click to expand...
Click to collapse
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
RogPhoney said:
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
Click to expand...
Click to collapse
is it just for Tmobile or google services don't work on any mobile data?
Go to Apps & Notifications > Google services
Same issue
I am having similar issues. But, at one point google play store was stuck on loading. Also, gmail wasnt sending or receiving emails.
The problem comes and goes. Like, just now, I couldn't load any YouTube videos.
When I connect on WiFi, all the problems go away and switching back to mobile data. Works for a bit.
It is also only Google services. Twitter, WhatsApp, chrome, all fine.
@op, what sim card slot are you using?
Got it to work.
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
fantastikk said:
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
Click to expand...
Click to collapse
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
If you go to Settings -> Applications -> See all ### Apps -> [scroll to and tap on Outlook app] -> Data Usage -> [turn on "Background Data", and "Unrestricted Data Usage" options]
Tell me if that works. I did this step for apps: Calendar [google version from Play Store], Carrier Services [from Play Store] Gmail, Google, Google Play, Google Play Services, Google Play Store, Google Services Framework, Hangouts.
I gave them all unrestricted data access and full permissions just to be safe. It's not like there's a risk of running out of battery on this phone, lol!
edit: I am on the China rom version and I see these settings.
Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
I flashed into the WW version. So, all my little issues went away.
My instructions was for Google services.
Have your tried to go to battery optimisation and turning off optimisation for Outlook?
Also, there might be something under mobile manager to turn off as well?
Hi! I specifically made an account to reply, or rather, to reconfirm, that issues about this topic still persists in my phone.
Bought the Tencent Edition of the ROG Phone 2 few days back, I first encounter this issue yesterday when I open my Maps app and the map didn't load (grey screen) and at that time I was using my mobile data. Searched the net how to fix it, and did a few tweaks (mainly clearing cache, data and removing google account) and thankfully the map loads. However, another issue arises, I can't use Google app, Play Store and can't login on Google Maps. When I try to log in my account, I get the "There was a problem communicating with Google servers", and I assume most of you guys here had that exact problem.
I tried everything that almost every forums recommends. Starting from rebooting the phone, uninstalling updates from Google Play Store, clear the cache and storage of Google Play services and Google Play Store again, checked if my Apps & notifications/Google Services is on, turned on all notifications; permissions; background data and unrestricted data usage on all corresponding Google apps and services (Carrier Services, Google app, Google Play services, Google Play Store, Maps) and turned off battery optimization for the mentioned apps. Not any of the above worked for me, the only thing that resolves it is when I used Wifi to log in.
I know that this may be a minor issue and I know that I won't feel any of it hindering my daily phone usage. But I'm really bothered by the fact that something in my phone doesn't work normally as it should. I have been using Samsung phones for the longest time and haven't experienced such problems before. Is this really a bug and can't be fixed till who knows when, or is there something that I overlooked? Thanks much and sorry for the lenghty post. Blessings
cn version has this issue
fixed with ww rom
cn version is destinated to oriental market especcially
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Aeonika said:
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Click to expand...
Click to collapse
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
yok3 said:
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
Click to expand...
Click to collapse
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Aeonika said:
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Click to expand...
Click to collapse
Hi was your issue fixed? I'm having same issues on Rog Phone 2, YouTube, Gmail, Google drive won't load with 3h/4g, they only load with WiFi. Have you for a fix ? Please reply
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
achu.ckr said:
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
Click to expand...
Click to collapse
Once you've changed the fingerprint and fully converted to WW, the issues will all be fixed ????
phones now on WW 1910 rom and fingerprint - everything is perfect so far!
Hi guys. could somebody please explain what does it mean when u say changed to we ROM and fingerprint? And how do u do it? I have bought rog 2 recently but am not able to sign in to Google account on it over 4g or WiFi from another 4g phone(hotspot).