[Q] Weird Wi-fi issue - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I love this phone but have one strange concern, I've noticed that it likes to say my Wi fi is unstable yet I know it's perfectly stable has anybody seen this or experience it?
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Yes. I have similar problems with my wifi if I have it attached to my 5GHz wireless network that I know works fine.
It is particularly bad if the router is in N+AC mode.
Once I switched onto a 2.4GHz wireless network I haven't had the problem since.
For whatever reason my note 3 wifi has been really flaky on 5GHz.
I brought this up in the stupid questions thread a few days ago.
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I got this error a lot the first couple of days. I played with the wifi settings a lot, and it seems to have "settled" down.
I was getting "unstable" error sitting feet away from my router. However, I just walked around 200 feet away from wifi at work and noticed it was still connected.
Edit:spoke too soon. Doing the same thing now.

nespid said:
I got this error a lot the first couple of days. I played with the wifi settings a lot, and it seems to have "settled" down.
I was getting "unstable" error sitting feet away from my router. However, I just walked around 200 feet away from wifi at work and noticed it was still connected.
Edit:spoke too soon. Doing the same thing now.
Click to expand...
Click to collapse
the weird thing is is that it never loses the connection and my wifi speeds stay consistent at 64mbps

I get it a lot... I tried it with my 5g and it happens once or twice a day. The 2.4 ghz is even worse it happens about 7-10 times a day. I used my MiFi and it was 3 ft from my phone and it did it as well. Not sure the cause.. I have auto switch and Bluetooth off
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This has happen to me a few times also. When It happened I looked at the connection in settings and it says very strong........but yet unstable...that doesn't make sense.

yea this happened to me..never had a wifi issue on any device but I refreshed my modem & router now all is good
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If you disable this, it will stop prompting you about that and will also stay connected to not so great WiFi (if you have crappy WiFi).

All wifi has unstable times. What ahent929 said to do is correct.
This phone is designed to detect a drop in the signal. That's why it says it's unstable. Even if you have the absolute best router in the world, keep in mind the other radio frequencies that are passing through yours as well vis a vis.
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agent929 said:
If you disable this, it will stop prompting you about that and will also stay connected to not so great WiFi (if you have crappy WiFi).
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Click to collapse
Hum interesting. I have been having this issue as well at home. I will try the above suggestion to see if it helps. Thanks.
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drmacrofish said:
Hum interesting. I have been having this issue as well at home. I will try the above suggestion to see if it helps. Thanks.
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Click to expand...
Click to collapse
It should more than help, it should correct it for good and not pop up anymore about unstable anything.

Related

7310 dropping wifi any answers

My tablet is consistantly losing internet 8-10 times daily. The signal is strong but greyed out. To regain connection I have to turn wifi on and off. I also have the the wifi set to never off, stock everything, reset factory wipe too. Any help would be great otherwise a return is my future.
Router: Vizio XRW100 802.11a/b/g/n WPA security
Sent from my GT-P7310 using Tapatalk
Not so much info about your setup, however try switching channel in router. To many neighbours with wifi can make it hard. I prefer the 5 GHz band, great performance and less traffic, and the 8.9 supports it so give it a try.
Try a wifi scanner from the market and see which channels are in use in your surroundings.
Giving your suggestion a try will let you know how it goes.
Sent from my A500 using xda premium
Gray icon does not mean that wifi has disconnected. It means sync is experiencing problems.
jhwbg said:
Not so much info about your setup, however try switching channel in router. To many neighbours with wifi can make it hard. I prefer the 5 GHz band, great performance and less traffic, and the 8.9 supports it so give it a try.
Try a wifi scanner from the market and see which channels are in use in your surroundings.
Click to expand...
Click to collapse
Switched to the 5 ghz and problem. I have a AcrA500 that has no issues. Must be defective.
qhinton said:
Giving your suggestion a try will let you know how it goes.
Sent from my A500 using xda premium
Click to expand...
Click to collapse
Sent from my GT-P7310 using Tapatalk
Ok I am not sure the A500 supprts 5GHz, as a last resort before returning the Samsung you could look for a firmware update for your router.
Good luck
Ok so i hard reset my router and had the 8.9 the first device to connect to my network. Set the tablet to turn wifi off while screen is off. So far after 8 hours only had trouble 1 time connecting to my wifi (after sleep it couldnt findn my wifi). Hopefully this sticks
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Anyone else having major issues with wi-fi connectivity?

Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
Sent from my MB886 using xda premium
biggboii said:
Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
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Click to expand...
Click to collapse
I had this issue and resolved it disabling the att wifi app
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mqguitar said:
I had this issue and resolved it disabling the att wifi app
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Click to collapse
I'd deleted that already and I still have the issue.
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att hotspot app
biggboii said:
I'd deleted that already and I still have the issue.
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Click to expand...
Click to collapse
i dont know if its called att wifi app or att hotspot app but i disabled att hotspot app and after that i never had any problem with wifi!! there is a Starbucks real close to my house and they have att hotspot so when ever i drive around it would connect to att hotspot and i would have hard time connecting to my home wifi!! just go to your apps option inside settings find att hotspot and disable it since you cannot uninstall this app!! it might help!!:good:
Wi-Fi problem
biggboii said:
Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
I had same problem. The wifi turns off 2 seconds after I turn the wifi on. I did factory reset. After the reset, it seems it solve the problem but I had other issues so I did an exchange since it was with in 14 days of the purchase. I don't have that problem with the new HD.
Try doing factory reset....
WashMD said:
I had same problem. The wifi turns off 2 seconds after I turn the wifi on. I did factory reset. After the reset, it seems it solve the problem but I had other issues so I did an exchange since it was with in 14 days of the purchase. I don't have that problem with the new HD.
Try doing factory reset....
Click to expand...
Click to collapse
Factory reset performed.. issue still exists. Maybe my 2nd AHD will be better.
Sent from my MB886 using xda premium
I'm having the exact same problem. Mine will connect for a period of time then just starts a wifi boot loop, as I would describe it. It tries to connect endlessly and won't unless I'm right next to the router. A factory reset didn't fix it either.
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mikeyinid said:
I'm having the exact same problem. Mine will connect for a period of time then just starts a wifi boot loop, as I would describe it. It tries to connect endlessly and won't unless I'm right next to the router. A factory reset didn't fix it either.
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Click to expand...
Click to collapse
Same thing happened to me till I disabled att wifi app plus a few other. Then rebooted. It is annoying though :-\
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mqguitar said:
Same thing happened to me till I disabled att wifi app plus a few other. Then rebooted. It is annoying though :-\
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Click to expand...
Click to collapse
That's the first thing I did. Makes no difference
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Hmm. Switching wifi frequency from auto to 2.4 only seems to have fixed it.
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mikeyinid said:
Hmm. Switching wifi frequency from auto to 2.4 only seems to have fixed it.
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Click to collapse
Hmm that is quite interesting
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mqguitar said:
Hmm that is quite interesting
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Click to collapse
Yea it does seem to have fixed it. I can go all the way out to my truck and not have wifi disconnect. Now I just need spotify to work
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mqguitar said:
Hmm that is quite interesting
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Click to expand...
Click to collapse
I never accepted the at&t wifi app agreement, so it was never running, but still had the same issue. It seems better now that its forced to 2.4ghz. I still have range issues. my Atrix 4G would show two bars of signal where the Atrix HD connects and disconnects constantly. Its like i have to be sitting right in front of the router to stay connected.
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Equipotential said:
I never accepted the at&t wifi app agreement, so it was never running, but still had the same issue. It seems better now that its forced to 2.4ghz. I still have range issues. my Atrix 4G would show two bars of signal where the Atrix HD connects and disconnects constantly. Its like i have to be sitting right in front of the router to stay connected.
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
I wasn't having any issues last night after switching to 2.4 only. But when I woke up it was disconnected and wouldn't connect again til I was right by the router. Hopefully a software update fixes this issue.
Sent from my MB886 using Tapatalk 2
I had this problem with the Atrix 2. Resetting my router solved the problem.
anthromatt said:
I had this problem with the Atrix 2. Resetting my router solved the problem.
Click to expand...
Click to collapse
Wow, that's cool. Didn't move, switched to 2.4 only and my signal strength doubled and my speed seems noticeably better.
Now if this helps from oovoo and Skype constantly disconnecting life will be good. To be fair the inspire is also disconnecting at random too.
I had this problem as well - it dropped if my wi-fi was 2 bars or so, and it seemed to fluctuate. Tried the 2.4 only mode and it seemed to help a little, but I still lost connection frequently at only 2 bars. It would drop and look like wi-fi restarted and then connect again at 3 bars.
Disable AT&T Smart Wifi.
Sent from my ATRIX HD using xda premium
I took the phone back to costco and got a new one. The phone rep connected the new phone to his wifi. I walked to the other side of the warehouse and never lost connection. Came home and the phone has not disconnected once. Must have been a hardware issue.
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%appdata% said:
Disable AT&T Smart Wifi.
Sent from my ATRIX HD using xda premium
Click to expand...
Click to collapse
I did have AT&T Smart Wifi disabled too.

Radio not as stable on 1.31 update...

I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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Click to expand...
Click to collapse
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Alright, I'll see if I can troubleshoot this some...
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gk1984 said:
Alright, I'll see if I can troubleshoot this some...
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Click to expand...
Click to collapse
Sprint is doing Network Vision.
In your house...
Aldo101t said:
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Click to expand...
Click to collapse
Haha he said mever
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tsdeaton said:
Haha he said mever
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Click to expand...
Click to collapse
Oops
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I've noticed that my phone is holding onto lte better inside today since the update. It was usually dropping to 3g once I started doing anything.
but it's ok to eat fish cause they don't have feelings.....
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
53fireman said:
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
Click to expand...
Click to collapse
Probably Network Vision upgrades.
Sent from my HTC ONE using xda app-developers app
Mine got better with the update. I can hold a call for over an hour in my house with 1 bar just like my old phone. before the update it would drop after 5-15 min. Also I am running into far less places where I simply can't use data despite having signal. I think there is still room for improvement.
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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teamrealtree said:
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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Click to expand...
Click to collapse
Here you go.
http://forum.xda-developers.com/showthread.php?t=2368907
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I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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bpschoon said:
I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
right behind you.....next year
I was having similar issues, I think it had to do with the fact that it was an in-place upgrade. I did a factory wipe, and the One is behaving much better.
Jahspree said:
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Click to expand...
Click to collapse
I'm with you. Such a brilliant device aside from this issue. My question is can this be labeled as a defective device because one of its main functions doesn't work properly
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Connectivity issues like the gs4

Anyone having issues keeping LTE or a wifi signal? I had this on my gs4 and it infuriated me. Happening Again On The note. I didn't have the issue with the HTC one or note 2.
Using wifi analyzer the wifi signal looks good. Idk why it's being so slow and unstable. Newer linksys n router.
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yeah i think im having same issues where my wifi tends to disconnect then reconnect.
Wifi analyzer
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delete
Yup. I turned off the setting where it turns off wifi completely if the signal is unstable. Kept doing it while using my chromecast so it disconnected from it. None of my other devices have an issue
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wttisme said:
I turned off the wifi scanning and I got a message about my wifi signal being bad even though I'm 10 feet in a direct line to my router. I also cannot keep an LTE signal around my house, but my S4 manages to without issues. Turning on airplane mode will lock an LTE signal for about 2 minutes and it reverts back to 4G.
Click to expand...
Click to collapse
I turned that off as well. Having it off or on hasn't affected much it seems. I'm also very close to my router with nothing blocking. I don't get it, thought the plastic was supposed to improve connectivity?
Like I said, I've only had issues on this and the gs4. Girlfriend has a gs3 which doesn't have issues.
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Maybe you just keep getting a lemon device? Mine seems to work fine and my S4 did too
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Possibly. I read about others having these issues on the gs4. Obviously not everyone it would be my luck to keep getting lemons.
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delete
LTE
Yep, got mine yesterday (10.5) and it wont hold onto LTE. I can turn on and off Airplane mode and it will lock onto LTE immediately, but after about a minute, it drops back to 4G. NONE of my other phones did this (S3, S4, HTC 1, Optimus G Pro, Skyrocket, etc...)

7.0 wifi issues??

After official update to 7.0 from dp5 my n6 hates connecting to my router. My firestick, 2 HTC phones and Samsung galaxy tab connect just fine. Anyone having similar issues or is it a bug? It's driving me crazy, wait all this time for Google to get it ready and 2 days in it goes to s**t..
Sent from my Nexus 6 using XDA Free mobile app
If it was the OTA from the preview, then you need a factory reset. All clean updates work nicely.
istperson said:
If it was the OTA from the preview, then you need a factory reset. All clean updates work nicely.
Click to expand...
Click to collapse
Was clean install from factory image. I'm Posting a few screen shots to show what it's doing... Full signal until I hit connect, then drops.
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Full signal until I try and connect..
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Mine works. Worked at once for setup, and since my work wifi worked too, and two more. Did you restart your rooter too?
Restarted router more times than I can count. Keep in mind the n6 is the only device in my house thats doing this. Worked yesterday, I am lost on this. I just got damn thing set back up and trying to avoid a factory reset again if possible.
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I had trouble connecting to my router after an update quite a while ago. Forgetting the connection and reconnecting fixed it for me.
JimSmith94 said:
I had trouble connecting to my router after an update quite a while ago. Forgetting the connection and reconnecting fixed it for me.
Click to expand...
Click to collapse
One of the first things I did. I had Xfinity out here today to check and it's all good, even upgraded modem. New connection and new modem didn't help.. it's not a major issue being it will pick up my neighbors open signal. Kinda glad I held off on Fi for now, screwed wifi wouldn't be good with that service
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Is it on 5Ghz or 2Ghz? IIRC N6 can't connect to some certain channels on routers over 5Ghz unless you force your router to a N6 friendly channel.
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EeyoreSyndrome said:
Is it on 5Ghz or 2Ghz? IIRC N6 can't connect to some certain channels on routers over 5Ghz unless you force your router to a N6 friendly channel.
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Click to expand...
Click to collapse
It puts out in 2.4 and 5. I can choose which one I want and have tried both
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I've also had luck by changing the password for the phone's connection on the router. If I remember right, I changed it, saved, changed it right back to what it was, and I could connect again.
JimSmith94 said:
I've also had luck by changing the password for the phone's connection on the router. If I remember right, I changed it, saved, changed it right back to what it was, and I could connect again.
Click to expand...
Click to collapse
I just gotta say thanks, I read your reply and was like how will that fix anything being I've factory reset 3 times and didn't let Google restore anything. Set up as new device. This actually fixed it... Now if ya can tell me why and how that would be incredible lol.
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31ken31 said:
I just gotta say thanks, I read your reply and was like how will that fix anything being I've factory reset 3 times and didn't let Google restore anything. Set up as new device. This actually fixed it... Now if ya can tell me why and how that would be incredible lol.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
You're welcome, and I'm glad it worked for you! Someone suggested that to me when I was having the same problem years ago. I don't remember specifically, but I think it was something to do with the phone's BT profile or ID changing enough that the router's security wouldn't recognize it as the same device. Changing the password and changing it back somehow reset everything and allowed it to connect as a new device.
can confirm, changing the "wireless network key" in the router was the only thing that worked, my device just refused to connect to wifi after I upgraded to 7.0, this shouldn't happen, there is a good number of people reporting this issue with the 5x and 6p it seems there's a problem with the drivers and returning to MM doesn't solve it
Xifinity Router sux....after switching to FiOS Quantum never have issue
Sent from my Nexus 6 using Tapatalk
wifi & data issues with 7.0
Having the same problem except I've tried all the above and still nothing. WiFi shows connected but no internet. Also same goes for data. Shows connected even check the status in settings and says connected but doesn't work.
rogconnect said:
Xifinity Router sux....after switching to FiOS Quantum never have issue
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Click to expand...
Click to collapse
Wish I had the option where I live
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