Issues with 4G LTE Service after root - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Good morning ladies and gentleman,
After root, I noticed that sometimes my service goes out. It usually happens when I restart my device. I know it's not just the service because I live in a big city where 4G/LTE is striving.
Any one have this problem or is it just my phone? Any potential fix?
Sent from my SAMSUNG-SM-N900A using Tapatalk

Arty Dodger said:
Good morning ladies and gentleman,
After root, I noticed that sometimes my service goes out. It usually happens when I restart my device. I know it's not just the service because I live in a big city where 4G/LTE is striving.
Any one have this problem or is it just my phone? Any potential fix?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
My guess is that it was always doing it as I live in Center City Piladelphia & it constantly switches as I move between towers or start/stop the mobile connection. I'll have my Note 3 today & i'll check that before & after I root it.

I think that's pretty normal. On reboot my phone takes about 30 to 60 seconds to get signal. I do live in the sticks though.

Arty Dodger said:
Good morning ladies and gentleman,
After root, I noticed that sometimes my service goes out. It usually happens when I restart my device. I know it's not just the service because I live in a big city where 4G/LTE is striving.
Any one have this problem or is it just my phone? Any potential fix?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
That might be the problem. Big city and towers overloaded. I am in Houston and coverage is good with at&t's hspa and LTE but the towers are overloaded during peak work hours. Around thanksgiving and the whole month of December speeds are crazy fast on both networks.
Sent from my SM900T.

I've noticed a weaker signal and slower speeds since rooting. I am 5 mins from downtown Louisville Ky
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Related

Weak lte signal

Does anyone else notice a weak lte antenna? Been stuck on 3G where I had full 4G with the EVO LTE. Otherwise I love this phone. I can just stare at the screen, it's a thing of beauty.
Sent from my HTCONE using Tapatalk 2
I've actually noticed this as well. Do u use a case? I'm wondering if it maybe has something to do with that. Gonna test when I get home from work.
aaron130 said:
I've actually noticed this as well. Do u use a case? I'm wondering if it maybe has something to do with that. Gonna test when I get home from work.
Click to expand...
Click to collapse
No case at all.
Sent from my HTCONE using Tapatalk 2
tootseroel said:
No case at all.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
I dont know if it has anything to do with it but i shut off The Sleep Mode in settings/power and it seems like my 4G is alot better. It could be my imagination but it sure as hell seems better! Lol
I'll give it a try
Sent from my HTCONE using Tapatalk 2
Found what I believe is a solution. When I changed my network mode from cdma/lte to automatic, my signal changed from 1x to 4g. Strange but true, makes a huge difference
Sent from my HTCONE using Tapatalk 2
Didn't work. My phone roams more than ever
Sent from my HTCONE using Tapatalk 2
Im really starting to notice as i drive all over Florida(im a driver) that it its not holding 4G as well as my Note II...In sensorly it gives you a good idea where LTE is available,hell i logged a bunch of what is seen in Florida and im noticing in light purple areas where I had 4G before i have to now be pretty stationary for the One to lock in to 4G..But the real kick in the sack that has been driving me crazy these passed 2 days is seeing 4G on the phone and start doing something which transmits data it drops 4G and goes back to 3G..Happened at least 7 times today
Quite honestly, I had this issue pretty much with all my Sprint LTE phones, and I had pretty much all of them. Of course some held LTE more than others, but I was still getting frequent drops. Until Sprint moves into the 800 frequency, Holding LTE is going to be a consistent problem.
Sent from my HTC One using xda app-developers app
BrianBaker said:
Im really starting to notice as i drive all over Florida(im a driver) that it its not holding 4G as well as my Note II...In sensorly it gives you a good idea where LTE is available,hell i logged a bunch of what is seen in Florida and im noticing in light purple areas where I had 4G before i have to now be pretty stationary for the One to lock in to 4G..But the real kick in the sack that has been driving me crazy these passed 2 days is seeing 4G on the phone and start doing something which transmits data it drops 4G and goes back to 3G..Happened at least 7 times today
Click to expand...
Click to collapse
Same here in Texas I drive also and have been testing the usual spots.
Sent from my HTCONE using xda premium
Ryno_666 said:
Same here in Texas I drive also and have been testing the usual spots.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
At 1st I was ready to return the phone because of it but decided it's really not worth it..Central Florida is only at 28% so things should improve once LTE is a little more dense and not so much distance between each tower that has been upgraded..And if i get my panties in a twist I can always go back to the Note II untill more towers are lit up.
Sprint LTE is the Swiss Cheese of 4G...
Yea same here my signal doesn't stay connected switches frequently as compared to my S3 which held 4g constantly Im in Lawrence KS we got good lte signal here
Sent from my HTCONE using xda app-developers app
Same here in Charlotte, NC.. Only complaint I have..
Sent from my HTCONE using XDA Premium App

Moble Data Disconnects

Recently I've notice my mobile data will disconnect sporadically. I'm not sure if it related to the phone or service. Is there a way to tell?
BTW, I'm in the Los Angeles area.
I've been having this problem too. I haven't been able to find a fix yet.
Have you tried updating PRL and Profile?
tgigh said:
I've been having this problem too. I haven't been able to find a fix yet.
Click to expand...
Click to collapse
I had the same problem when sprint was doing NV deployment in my area!
My problem went away after sprint was done in my area!
Sent from my HTCONE using xda premium
Do you have sleep mode on or data connection checked in your power saver menu?
Sent from my HTCONE using xda app-developers app
I've noticed the same here in VA. It'll drop for a few seconds then come back.
I still have a connection, but I am noticing 3G/4G flickers in northern Virginia. Hopefully our markets go live soon (officially, anywhoo).
I've updated the prl and profile and have had sprint reprovision data twice. I'm not using battery saver or anything either. The only thing that seems to keep data stable is if I set mobile data to 'CDMA only'.
LTE phone in a non LTE area has caused me grief. Could this be the problem for you also?
I've been having the same issue. However it didn't start till after I unlocked my bootloader and flashed a new ROM. I think it may just be bad timing but I've called Sprint to see if they are doing any work and I've been told no. (For what that's worth)
I also have a GS 3 & 4 and neither of them are having the issue.
lehalter said:
LTE phone in a non LTE area has caused me grief. Could this be the problem for you also?
Click to expand...
Click to collapse
I'm thinking that is the cause of this issue. About 60% of San Francisco has LTE now and I'm thinking the phone just has trouble staying to one tower or another. Still it's a frustrating issue.I didn't have any of these problems on my iphone 5 before or after switching back and forth.
##72786#
Sent from my HTCONE using xda app-developers app

4g issues on Optus network

This is an ongoing gripe of mine. I'm wondering if it's just me or if other people have this problem. When I'm on 4g it intermittently turns off data for a few seconds. The 4g icon goes away and comes back a few seconds later interrupting my connection. Only happens on 4g. If I set the mobile network to just 2g or 3g I don't have this problem. I've tried lots of different modems. So I'm wondering if it's an Optus thing or an issue with my phone? ?
Sent from my GT-I9305 using xda app-developers app
nateboi81 said:
This is an ongoing gripe of mine. I'm wondering if it's just me or if other people have this problem. When I'm on 4g it intermittently turns off data for a few seconds. The 4g icon goes away and comes back a few seconds later interrupting my connection. Only happens on 4g. If I set the mobile network to just 2g or 3g I don't have this problem. I've tried lots of different modems. So I'm wondering if it's an Optus thing or an issue with my phone? ?
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
probably poor coverage of 4G network
Why 4G when 3G is enough for watching video etc etc?
And it drain more battery also
hello5629 said:
probably poor coverage of 4G network
Why 4G when 3G is enough for watching video etc etc?
And it drain more battery also
Click to expand...
Click to collapse
I'm literally right next to a big city. Its not a coverage thing. If I have a 4g phone why not use it. I get about 24 hours of battery life from it so that's not an issue
Sent from my cm_tenderloin using xda app-developers app

LTE -117 to -120dbm

Has there ever been a radio update to change this a little higher on any other phone? Dropping to 3G from LTE is killer.. I usually leave my phone in CDMA only in my home town area but I went to a launched area this passed week where the roll out is in the 90% complete zone and it still drops from 4G to 3G a lot..
Just wondering if a radio update has ever fixed an issue like this on any other devices in the past.
Sent from my HTCONE using xda premium
There have been radio updates on the past on other phones that helped but thus far not for the ONE yet
Sent from my HTCONE using Tapatalk 2
Yup, I think we r over 80% here in austin Texas and it happens to me all day long. My bud just got his T-Mobile One and he hits 20-25 mbps no matter where and when he does a speed test. I could kick myself in the ass for staying with sprint.
Sent from my HTCONE using xda app-developers app
sand1303 said:
Yup, I think we r over 80% here in austin Texas and it happens to me all day long. My bud just got his T-Mobile One and he hits 20-25 mbps no matter where and when he does a speed test. I could kick myself in the ass for staying with sprint.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Was thinking about getting the one but after my evo lte was having lte issues and the one seems to have the same I passed . The one is a beautiful phone but dropping lte all the time was a deal breaker .
Sent from my SPH-L720 using xda premium
parmend said:
Was thinking about getting the one but after my evo lte was having lte issues and the one seems to have the same I passed . The one is a beautiful phone but dropping lte all the time was a deal breaker .
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I don't think the phone is the problem buddy. I think it's a network issue. So unless u are planning on actually leaving sprint it shouldn't be a deal breaker.
Sent from my HTCONE using xda app-developers app
I don't think it's a phone issue but my Note II holds LTE like a champ but damn I don't want to lug that thing around anymore after having the One for this long.. dbm levels are the same on the Note it just doesn't drop to 3G until the -130 range where as the One drops it around -117dbm... I'm holding out on a possible radio update before I do anything drastic like going back to the Note II.
Sent from my HTCONE using xda premium
sand1303 said:
I don't think the phone is the problem buddy. I think it's a network issue. So unless u are planning on actually leaving sprint it shouldn't be a deal breaker.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
If that's the case then my s4 would have those issues as well but it doesn't . not trying yo start a phone war but HTC or sprint need to get it right .
Sent from my SPH-L720 using xda premium
It's network and phones that are the issue. First off, it shoildnt be that much of a problem to drop to 3g, as long as the data still works. Buut 3g is worthless usually with no throughput.
Then these HTC phones can't hold on (or wont) to lte for ****, for whatever reason. The iPhone 5, gs3, and 4 all held 4g, and when they dropped it, it quickly moved back up to 4g. This phone, on the other hand, will drop 4g, sit with NO data connection for a while, then connect to worthless 3g while still in a 4g blanketed area.
Then on the LTE topic...I've been waiting and waiting but this crap seems to get slower and slower as time passes. Plenty of times I will get less than 1mbps. Ive been waiting almost 2 years for them to get it together but it seems that it won't be happening. Back to tmobole (<10 mbps always) I go
Sent from my HTCONE using xda app-developers app
Well I keep telling myself I need to try a galaxy but the build of the HTC phones keep luring me in. Maybe with this phone being a more popular model because it is across different carriers unlike the Evo line the devs can find away to adjust the settings of the hardware. It is very annoying when my T-Mobile buddy constantly pulls 15-25 mbps on his speed tests and I look at mine and see 3g icon on top. I know there is lte out there we r 80% complete here
Sent from my HTCONE using xda app-developers app

Poor signal reception on AT&T with AT&T Note 3

Switched to Note 3 from Lumia 920 (phone upgrade, had my SIM replaced as well). Now on all places where I previously had stable LTE signal my Note has couple bars of HSPA or from time to time HSPA+. I still can catch LTE signal from time to time but not in the area I live (and had stable LTE for a year on Lumia).
What may be the reason? Is it a phone problem or just Nokia modem has better sensitivity?
Don't want to initiate replacement procedure, the phone seems perfect in all other aspects...
I've also been disappointed with the reception vs the S4. I'm also having trouble installing apps from the play store >.< even on wifi.
I have bad reception also
I am thinking of returning, I have had to switch to airplane mode twice in the past hour to get it to reconnect to LTE. It sometimes drops out all together when accessing the play store. I am in Baton Rouge, and didn't have any issues on my iphone 5.
Dankchild said:
I've also been disappointed with the reception vs the S4. I'm also having trouble installing apps from the play store >.< even on wifi.
Click to expand...
Click to collapse
Is it telling you its encountered an unexpected error? Ive had that on several devices today. I wonder if the play store isnt futzed up
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Bladerunner1825us said:
Is it telling you its encountered an unexpected error? Ive had that on several devices today. I wonder if the play store isnt futzed up
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yep, have had issues with downloads from the playstore here, on wifi.
saints72 said:
I am thinking of returning, I have had to switch to airplane mode twice in the past hour to get it to reconnect to LTE. It sometimes drops out all together when accessing the play store. I am in Baton Rouge, and didn't have any issues on my iphone 5.
Click to expand...
Click to collapse
That's crazy, I'm in Baton Rouge too.Just got my Note 3 from the Best Buy Mobile on Bluebonnet. Maybe its borked because of the impending hurricane doom.
Yes, switching airplane mode on and off helps to establish LTE link everywhere... But it switches back to HSPA in 20-30 min and never return back by itself. Definitely software bug
I'm getting much better signal than I ever got with my 920 or S3. I'm in Houston FWIW.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm from just south of Baton Rouge, reception has either been great or next to none for me. I can manually put the note 3 on lte but the speed at that point is slower than the 4g. Sadly my s4 active was nearly the same way...
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Yeah, maybe the storm is causing issues ,I'm going to give it a few days.
In the same room, my wife's iphone has 4 bars and this one has 2
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm east of Baton Rouge, in Hammond, and I've seen the same thing! lose LTE and sticks to HSPDA! Airplane mod does fix it as well. I hope it's the storm, but I don't thinks so!
For you guys with a Google play issue...
If you connect to a VPN like privateinternetaccess.com (also avaliable on the play store) and select a country other than the US it will more than likely work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Zach Alt said:
I'm getting much better signal than I ever got with my 920 or S3. I'm in Houston FWIW.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I'm in Southeast Houston and not having the same luck as you .Been 1 or 2 bars all day .
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
I'm in the Sugar Land/Missouri City area. That's strange because my house is a dead zone. I'd get 1 bar on my S3 and 920. I get 2-3 with my Note.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I live in SF Bay area and this definitely not storm, it's some software/modem firmware fault. It seems not trying to switch to LTE once kicked to HSPA. If I do airplane mode switch on a place I have good LTE signal it would jump to LTE and keep connected for a long time until I move and it loses it. After that it jumps down to HSPA and not trying to return back on LTE even if I go back to same place where it had full bars of LTE before
Well good to know it isn't just Southeast Louisiana. Also, just plain nuts to me that we're all posting in the same thread miles apart, go figure.
I haven't had time to switch my Sim back to my S4 to do some testing. But I feel like my speeds are definitely suffering.
Post your speed tests for comparison. BTW one of my favorite features about the s pen are the easy screen captures and edits.
Maybe it's just an APN issue? Has anyone tried playing with that? I tried a few from rootzwiki but don't really know what I'm doing in the APN neighborhood.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
delete
For what it's worth, FL is having issues as well. Play store has been wonky and the reception has been less than stellar. With all these reports I'm willing to bet it's something on their end.
I am going to try and swap it out at the local store tomorrow even though I ordered it online. I should be able to according to the terms. I am willing to give it another shot, although at work today I had absolutely zero signal just a circle with a line through it. I normally get at least phone and text functionality at work.
All your phones are perfectly fine - they just need a firmware update or two.
I've seen mine even drop off to edge just sitting here at my desk.

Categories

Resources