[Q] mophie juicepack htc one - Sprint HTC One (M7)

Hi has anyone had issues with their mophie juice pack? I bought a brand new one straight from mophie and when I put it on, my phone starts spazzing out. It takes screenshots randomly and the lights keep blinking on the bottom and it tries to restart itself. I thought the mophie was defective so they sent me another one and it still does the same thing! Anyone else had issues with this? My HTC is 100% stock.

Yeah they're **** and Mophie is aware of it. Mine would just not charge the phone lol. I had to put the case on the phone flip the switch to "On" plug the charger into the case then unlpug, then it would start charging lol. Idk they're weird.

have not had any issues with mine like that. I occasionally get a message about only using the supplied charger to charge your device.
Sent from my HTCONE using xda app-developers app

-Cupper- said:
Yeah they're **** and Mophie is aware of it. Mine would just not charge the phone lol. I had to put the case on the phone flip the switch to "On" plug the charger into the case then unlpug, then it would start charging lol. Idk they're weird.
Click to expand...
Click to collapse
So is it mophie's fault or htc's fault?
Also, is there anything wrong with using another micro-USB cable to charge the phone? Why does that message pop up about not using the stock charger? I didn't think that anything bad could happen to it.

limache said:
So is it mophie's fault or htc's fault?
Also, is there anything wrong with using another micro-USB cable to charge the phone? Why does that message pop up about not using the stock charger? I didn't think that anything bad could happen to it.
Click to expand...
Click to collapse
I Would imangine that the fault falls under mophie's as they should've test it throughly.
Also its recommended that you use the charger it comes with because stock adapters/chargers provide the right amount of power to charge the phone. Sometimes A/C adapters (and USB cables) from other phones send out less or more juice then the phone needs. Less juice longer charge time, more juice fast charge times but ofcourse this coems with a risk because you can also damage your battery with lot more juice. For example its not recommended to use a Note 2/3 adapter with an Evo LTE cause it can possible short the battery. Me i only use the OEM charger HTC for HTC Phones Samsung for Samsung Phones Etc. unless im out and about then im using my external battery. Also from Personal Experiance with my Evo Lte it took longer to charger with the note 2 USB cable (Note 2 USB with HTC adapter) then it did with the HTC USB/adapter. I also have a wall outlet with one outlet and 2 USB ports also takes longer to charge having my HTC USB pluged in (i dunno why). so i charge using the HTC Charger (again unless im out and about then i use my external battery).
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I Actually remember reading a few years back the samsung USB's would charge samsung phones perectly fine but charged other with less power. dunno how true that was.

Related

[Q] Vivid Charging problem.

I have a htc vivid and the original wire is just about shot and I have to wiggle it into place to get it to charge and sometimes when I go into the secret menu it only says "charging via usb" and it charges slower and with the screen on and using the phone while charging it can get REAL hot, to the point of it not being able to touch or hold in my hand, I tried 4 other micro usb cables and only one of them seem to work in my vivid but won't charge as "ac" just as Usb like the original wire that came from the phone, I borrowed a buddy's cable and same exact thing, what should I do, I just have my vivid until the htc one comes out, and I can't relay on the phone, I can charge it overnight and wake up to only a 34% battery and when I do get it to 100% (very rare) it dyes faster than usual and especially since Wildchid's Sense 4.1 beta gets GREAT battery life...
What do I need to do? buy a new cable, buy a new charger port, anyone who could help I would greatly appreciate it.
Start with a new cable... I used a crap cable and found just before a battery gives up... the orange led will flash real fast... scared the hell out me
I was plugged in and losing...
Sent from my Vivid 4G using Tapatalk 2

Charging Issues, special cable and charger needed

Just picked up this phone and I love it. On stock 4.1.2 I have charging issues where the phone will only charge with a very good charger capable of putting out >1A and a beefier cable.
Which rules out charging from computer and some shoddier chargers. This is a deal breaker for me.
I will go ahead with rooting and upgrading OS to custom, if someone can verify that this will be a non issue after completing that? Thanks.
Edit: further when streaming netflix and charging, the chargers can't keep up with about 30% screen brightness. Will also be resolved?
how many chargers don't output 1a or greater these days? im using a htc hd2 charger that's nearly 4 years old and a generic usb cable and have no issues charging the phone
Richy99 said:
how many chargers don't output 1a or greater these days? im using a htc hd2 charger that's nearly 4 years old and a generic usb cable and have no issues charging the phone
Click to expand...
Click to collapse
Well for the second point I'm even using a 2A charger and and its charged 3% in 2 hours, with netflix, which seems more like a software issue.
and have you rebooted the phone? I had issues like that on my old galaxy note, a reboot often fixed it due to other processes and apps running in the background
I also am struggling to find a decent cable to charge my phone with.
The supplied cable charges it very quickly, but is a little too short to comfortably use the phone while it's charging.
I have purchased a couple of longer cables that seem to be of decent quality (24 awg), but the time to charge the phone fully increases dramatically when using them.
This is all when using the supplied charger.
Sent from my C6603 using Tapatalk 4
Richy99 said:
and have you rebooted the phone? I had issues like that on my old galaxy note, a reboot often fixed it due to other processes and apps running in the background
Click to expand...
Click to collapse
Tried the reboot, still the same issue. I think I've realized the problem and it looks like software.
I have a kill-a-watt meter. With screen on, and netflix streaming, for some reason its only drawing 3.3W. @ 5V this is only .66A. Clearly too low to charge with. However when I turn the screen off, after a few seconds draw goes to 8.2W, ~1.6A. Now I'm not concerned with staying on the stock OS, however do people still have trouble with this on custom OS?
Sweird...I've never noticed any slow charging on my 6606. I've used a few old chargers from HTC , nexus and Samsung. My Motorola Bluetooth charger however doesn't charge very fast at all but I'd expect it not to.
Its not the best to use ur phone to much while charging tbh. It might kill u battery quickly and damage the phone itself.
Sent from my C6603 using Tapatalk 4

Charging Questions for Z1s

Couple of questions.
1. Anyone notice when using a magnetic charging cable that the phone charges at literally half the speed that it does from using the regular usb cable?
2. Does the magnetic charging doc that was made for the Z1 work with the Z1s?
3. Does it charge super slow with the magnetic charging dock too?
Sent from my C6916 using xda app-developers app
1. Yes, because your magnetric cable is not original. Many of this cables make problems because they do not respect Sony Specification. Mine for example charge 10% in 1 hour. Some of them working well, but is just luck.
2. Not sure about that but I think you can. I don't think they made a different everything in Z1s.
3. No. I got Original DK31 and in less than 2 hours my phone is fully charged. But if you buy not original one you can face this problem.
eclyptos said:
1. Yes, because your magnetric cable is not original. Many of this cables make problems because they do not respect Sony Specification. Mine for example charge 10% in 1 hour. Some of them working well, but is just luck.
2. Not sure about that but I think you can. I don't think they made a different everything in Z1s.
3. No. I got Original DK31 and in less than 2 hours my phone is fully charged. But if you buy not original one you can face this problem.
Click to expand...
Click to collapse
Bwahhhhhh what? In less than two hours? What percent was your phone?
LaosPerson said:
Bwahhhhhh what? In less than two hours? What percent was your phone?
Click to expand...
Click to collapse
15%. If you got not original, fake, stuff you get problem with charging. Try Original Sony first, then you will understand.
eclyptos said:
15%. If you got not original, fake, stuff you get problem with charging. Try Original Sony first, then you will understand.
Click to expand...
Click to collapse
No I was just asking so I could just use the magnetic charger instead of the cable, the cable takes me like 3 hours to charge unless it's because I plug in the charger with the surge protector thing I have plugged in with my computer. Cause when I charge the phone with just an outlet, not attached to any surge protector or the such, it seems to charge faster but it's probably just me, but anyways if that dock does charge in under 2 hours I will get one from the Sony website lol.
LaosPerson said:
No I was just asking so I could just use the magnetic charger instead of the cable, the cable takes me like 3 hours to charge unless it's because I plug in the charger with the surge protector thing I have plugged in with my computer. Cause when I charge the phone with just an outlet, not attached to any surge protector or the such, it seems to charge faster but it's probably just me, but anyways if that dock does charge in under 2 hours I will get one from the Sony website lol.
Click to expand...
Click to collapse
I use the Stock Wall Charger 1.5mAh to 5V with the Original Dock. I spend like 26 euros for a best magnetic cable possible on eBay and it charge 10% in 1 Hour, Unbelievable. BTW, 3 hours from computer is normal because the mAh output is less than the Wall Charger. Next time I will buy original only or I will check the functionality of the cable and if it not working like it should I sand it back. Now I can't because i thought it was fine, but is not.
eclyptos said:
I use the Stock Wall Charger 1.5mAh to 5V with the Original Dock. I spend like 26 euros for a best magnetic cable possible on eBay and it charge 10% in 1 Hour, Unbelievable. BTW, 3 hours from computer is normal because the mAh output is less than the Wall Charger. Next time I will buy original only or I will check the functionality of the cable and if it not working like it should I sand it back. Now I can't because i thought it was fine, but is not.
Click to expand...
Click to collapse
I wasn't clear my mistake, I meant I had the charger plugged in with the block plugged into an outlet extension( the thing where it plugs into one outlet allowing 5 more things to be plugged in through that one outlet) with my computer also plugged into the extension outlet also, but my phone takes 3 hours to charge, but when I charge it through the outlet alone not into the extension it seems to charge faster.
Thanks for the help, I will look into Sony charging dock or magnetic charging cable. Think mine does like 8-10% in an hour... But my phone charges much faster with the usb charger that came with the phone. 3 hours tops and my phone is charged. I'm trying to preserve the flap, so may have to spend more and go straight from Sony, instead of Amazon.
Sent from my C6916 using xda app-developers app
Kanes_Inferno said:
Thanks for the help, I will look into Sony charging dock or magnetic charging cable. Think mine does like 8-10% in an hour... But my phone charges much faster with the usb charger that came with the phone. 3 hours tops and my phone is charged. I'm trying to preserve the flap, so may have to spend more and go straight from Sony, instead of Amazon.
Sent from my C6916 using xda app-developers app
Click to expand...
Click to collapse
If you buy a DK31 go to Sony. Well spend money and no problem at all. The magnetic cable it's expensive but not original one do not working like they should.
LaosPerson said:
Bwahhhhhh what? In less than two hours? What percent was your phone?
Click to expand...
Click to collapse
I use the charging dock that came with the phone, the charging speed is about 1% each minute.
Definitely worth it if you wanna charge your phone fast
Sent from my Xperia Z1
okay then, thanks you two for the clarification of the dock, if it didn't charge fast it wouldn't consider buying it but I might now

Does anyone else have trouble charging this phone on other chargers?

So the battery life has been great, and I haven't had to use any other charger other than the OEM for a while. The other day I was out with friends and I took out my car charger (2A) that I hadn't needed since I got the flex because I just don't have to charge my phone like how I used to with my note 2. So anyways, I took it out because I knew I wouldn't be back home for a while and I would have to charge my phone outside the house for the first time ever.
I connected the charger and I got a "slow charge" message on the top, like if I had connected it to a usb port.. ok?....this charger has charged many devices so I know it works. It has even charged tablets, so I thought it was strange. No problem though right? I'll just charge it for a bit at my friends house and just watch my usage throughout the night. As soon as I connected it to my friends OEM samsung 2A Note 2 charger I thought everything was fine until I checked it again about 45 minutes later when we were about to leave. It had charged maybe 1% in those 45 minutes!
So the night passed and I was ok but ever since then it has got me thinking. I have connected several other chargers and they all act the same, the phone charges at maybe 500mAh, not even that sometimes, but with the OEM charger it works like normal.
Anyone else experiencing this problem?
I have experience this with cheap usb chargers. But I also have anywhere from 5 -10 between my house and work and they are all from Samsung and BlackBerry. And they all work just fine.
Sent from my LG-D950 using Tapatalk
I just wanted to update you guys. So I shut down the phone and let it sit for a bit and turned it back on. The note 2 charger now charges the flex at an acceptable rate and it seems that maybe it was just glitched. Next time I'll be sure to just turn off and on the phone first if it happens again.
Sent from my LG-D959 using xda app-developers app
I remember reading somewhere that this phone uses USB 3.0, and the rep told me that using a car charger may trickle charge the battery and cause irreparable damage.. Looking at my OEM cable for my last phone, the S3, the G Flex cable is thicker.. I make sure to only use the one that came with the phone, call me paranoid lol

Car Charger Burnt My Phone!

I bought a twin USB car charger (2A) from Halfords and a 2M Belkin micro USB from Halfords.
I was using phone as sat nav for a while when one day I noticed a plasticky burning smell. I noticed the charger and my phone were very hot. I pulled the cable out of the phone and as I did, the metal of the cable twisted through the rubber of the cable. I found I couldn't charge the phone with any charger and the port had blackened.
I sent charger back to Halfords and they are carrying out investigations. I sent the phone to Carphone Warehouse for repair under Manufacturer Warranty and am awaiting for them to diagnose the problem.
Has any one had a similar experience?
I am worried both Halfords and Carphone Warehouse will blame each other leaving me with a dud phone. Any advice?
Here are the links to the products I bought:
http://www.halfords.com/webapp/wcs/..._productId_839071_langId_-1_categoryId_165489
http://www.halfords.com/webapp/wcs/...productId_1007339_langId_-1_categoryId_165635
The assistant in store had a guess that possibly the wire was not rated for 2A? But I think he was reaching.
I do a lot of travelling in my line of work and only once have I seen something similar happen to me and oddly it was in my personal car not the work van I drive regularly!
But yes, it was the cable that went. Not sure why. I doubt it was a rating thing to be honest. Its more likely the insulation has failed in the cable somewhere causing a short and to heat up. That will travel the length of the cable so its no wonder it burnt out the socket on the phone especially with the HTC being constructed of metals.
Sent from my HTC One_M8 using Tapatalk
gsdaheley said:
I bought a twin USB car charger (2A) from Halfords and a 2M Belkin micro USB from Halfords.
I was using phone as sat nav for a while when one day I noticed a plasticky burning smell. I noticed the charger and my phone were very hot. I pulled the cable out of the phone and as I did, the metal of the cable twisted through the rubber of the cable. I found I couldn't charge the phone with any charger and the port had blackened.
I sent charger back to Halfords and they are carrying out investigations. I sent the phone to Carphone Warehouse for repair under Manufacturer Warranty and am awaiting for them to diagnose the problem.
Has any one had a similar experience?
I am worried both Halfords and Carphone Warehouse will blame each other leaving me with a dud phone. Any advice?
Here are the links to the products I bought:
http://www.halfords.com/webapp/wcs/..._productId_839071_langId_-1_categoryId_165489
http://www.halfords.com/webapp/wcs/...productId_1007339_langId_-1_categoryId_165635
The assistant in store had a guess that possibly the wire was not rated for 2A? But I think he was reaching.
Click to expand...
Click to collapse
The stock charger is rated at 1.5 amps. Isn't 2 amps too high?
EDIT: I looked it up and it is a twin charger. The question is: do they put the full amps out a single port, or divide it in half, for twin 1 amp charges. I've seen chargers that do one or the other - depends on the design.
stevedebi said:
The stock charger is rated at 1.5 amps. Isn't 2 amps too high?
EDIT: I looked it up and it is a twin charger. The question is: do they put the full amps out a single port, or divide it in half, for twin 1 amp charges. I've seen chargers that do one or the other - depends on the design.
Click to expand...
Click to collapse
It does not matter. It could be rated for 5 amps, a device should only pull as many amps as it needs. As long as the voltage is right and you meet the minimum amperage you're fine.
EDIT: Short version, improper voltage will kill electronics fast.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I needed a car charger and I noticed a lot of them said 2A on them. I was told directly from HTC not to buy a charger rated over 1.5A or I could damage the phone.
gsdaheley said:
I bought a twin USB car charger (2A) from Halfords and a 2M Belkin micro USB from Halfords.
Has any one had a similar experience?
Click to expand...
Click to collapse
How long have you had the cable? I've seen it several times with cables that have shorts in one of the ends, generally showing signs of ware such as exposed wires, ripples in the outer shield etc... if they were both new then it's probably still the cable at fault, generally when chargers fail they just stop working.
yuppicide said:
I needed a car charger and I noticed a lot of them said 2A on them. I was told directly from HTC not to buy a charger rated over 1.5A or I could damage the phone.
Click to expand...
Click to collapse
This is rubbish and smacks of HTC just covering their arses. I sometimes use a 2amp charger with my M8 in the house and never had a problem. As previous poster said, the phone will draw what it needs.
Aside from that, the M8 supports quick charge 2. Whilst that requires a special charger to work, said charger kicks out nearly 2amps and a higher voltage (9-12v). So I don't think anyone has to worry.
Sent from my HTC One_M8 using Tapatalk
yuppicide said:
I needed a car charger and I noticed a lot of them said 2A on them. I was told directly from HTC not to buy a charger rated over 1.5A or I could damage the phone.
Click to expand...
Click to collapse
This is the problem with HTC support, they don't seem to really know what they are talking about!
I don't understand how the phone will pull more current just because the charger is capable of supplying it. Its like saying, don't plug your phone charger into a wall socket capable of supplying 13A, because it only needs 3A!
Tejr said:
This is the problem with HTC support, they don't seem to really know what they are talking about!
I don't understand how the phone will pull more current just because the charger is capable of supplying it. Its like saying, don't plug your phone charger into a wall socket capable of supplying 13A, because it only needs 3A!
Click to expand...
Click to collapse
Oh man! I better not use my kitchen outlets! Those guys are 20A rated outlets on a 20A breaker!
Update
So I returned my phone for repair, and after two weeks, they just sent me a replacement. I asked for details on the overheating problem and they fobbed me off saying now the 'repair' was complete they can't contact the repair centre.
I also returned the charger and wire to Halfords, and they exchanged on the spot.
I used the new phone and car charger again, and it seems to be heating up quite a bit again. I'm noticing the charger itself is warming up quite a bit and the phone is getting very hot.
I rang HTC customer services and they said they only offer support on genuine HTC products and told me to go to their shop.
Anyone else have any words of advice on what charger/wire is working well for them?
Yeah I thought about that but I'm getting the same issue in two different vehicles.
In struggling to understand why you exchanged the charger (which 99.9% probability is the problem) for another, so that it could potentially happen again!? If that was me, I'd have got a refund and bought a different charger.
For what its worth I'm using a Proporta 2a twin in car charger with no problems. I'm using this with a short cable 5-6" long as I hate having long cables trailing in the car.
Sent from my HTC One_M8 using Tapatalk
Does this behavior only happen when you're using navigation and charging at the same time, or does it happen when you just charge? I've noticed with every HTC I've owned that when using GPS and charging, the phone will get pretty warm and the orange LED will start flashing indicating it's overheating.
jaggrey said:
Does this behavior only happen when you're using navigation and charging at the same time, or does it happen when you just charge? I've noticed with every HTC I've owned that when using GPS and charging, the phone will get pretty warm and the orange LED will start flashing indicating it's overheating.
Click to expand...
Click to collapse
This is exactly what happens on mine, using it as navigation, so obviously screen on, on hot dashboard, while voice and music are piped through bluetooth, it overheats my M8 and the LED starts blinking and stops charging, even with power saver on. But, if I shut the screen off for maybe 10 minutes it cools down enough to start charging again.
Yeah I'm noticing it heats up generally, but especially when using a car charger vs using mains charger.
When I had the issue, there was no warning or light. It just stopped charging and burnt the port and wire.
The reason I went for an exchange was because it's a reputable retailer. Not some eBay product.
Just a thought. But, and this CAN actually happen....
You're really NOT supposed to use a phone while it's charging. That can cause overheating in both the device AND the charger.
Interesting point, lyrical1278. I bought a charger for my car when I use Google Maps navigation. I'm a bit worried it will fry my phone though if I'm charging and navigating at the same time.
leongwengheng said:
Interesting point, lyrical1278. I bought a charger for my car when I use Google Maps navigation. I'm a bit worried it will fry my phone though if I'm charging and navigating at the same time.
Click to expand...
Click to collapse
Yeah, I remember plenty of times I was using nav with the charger and the phone would be blistering hot (from previous phones I have used). So I stopped doing that.
I would simply leave it off charger unless I absolutely needed to charge the phone (around 20%). The downside to that is that there is no way around it. If you get a lower rated charger, you risk the device using more power than the charger can give it and doing more harm than good.
This is where the external batteries come in. I use those now since there isn't any more stress on the phone than what it would normally dram from it's own battery. AND the phone doesn't get hot.
lyrical1278 said:
Yeah, I remember plenty of times I was using nav with the charger and the phone would be blistering hot (from previous phones I have used). So I stopped doing that.
I would simply leave it off charger unless I absolutely needed to charge the phone (around 20%). The downside to that is that there is no way around it. If you get a lower rated charger, you risk the device using more power than the charger can give it and doing more harm than good.
This is where the external batteries come in. I use those now since there isn't any more stress on the phone than what it would normally dram from it's own battery. AND the phone doesn't get hot.
Click to expand...
Click to collapse
Yeah, feels like the charger I bought was a waste of money now lol. Probably better to just keep an external battery in the car.
I have a USB port in my car, which I used to use, but the battery would go down faster than it would charge at when using GPS/3G/Wifi/etc. I didn't realise that was bad for the phone until reading your post!
A quick fix for over heating in hot climiates would be a vent phone holder, and turn AC on. Its kind of a bobo approach, but it would work. Also I think having a case on is interfering with thermal transfer,..its insulating the phone and keeping some heat from being radiated away by the metal casing.

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