Camera problem - One (M7) Q&A, Help & Troubleshooting

I have a camera problem with my one, which stopped working and I think this is the same problem that appears in several threads. I tried several roms and apps and when I managed to keep the app without crashing, this is what the display is showing, and the camera captures. I wonder if this is software problem, or hardware. Also front camera works fine. Thanks a lot.

kostasps5 said:
I have a camera problem with my one, which stopped working and I think this is the same problem that appears in several threads. I tried several roms and apps and when I managed to keep the app without crashing, this is what the display is showing, and the camera captures. I wonder if this is software problem, or hardware. Also front camera works fine. Thanks a lot.
Click to expand...
Click to collapse
if your device is new and still has warranty i would suggest you to get a replacement. I see some purple tint and there's no solid solution for that yet.
your problem could be hardware issue for all i know.

usefide Dec
Prash8429 said:
if your device is new and still has warranty i would suggest you to get a replacement. I see some purple tint and there's no solid solution for that yet.
your problem could be hardware issue for all i know.
Click to expand...
Click to collapse
Thanks for the reply. I haven't got warranty, since rooting, so I'm screwed.

kostasps5 said:
Thanks for the reply. I haven't got warranty, since rooting, so I'm screwed.
Click to expand...
Click to collapse
Since you have rooted the device, i suggest you try a different ROM, that might help if its some kinda software or kernel issue

Related

[Q] Is my phone camera broken??

I've been having this problem with my phone's camera, every time I start camera this "pink" split screen will appear and the camera app crashes.
What's going on here? (and no I haven't dropped my phone, yet)
Well find a few camera apps on the market and see if they do the same.
It's possible the camera is damaged, in which case you would have to resort to warranty.
sturmeh said:
Well find a few camera apps on the market and see if they do the same.
It's possible the camera is damaged, in which case you would have to resort to warranty.
Click to expand...
Click to collapse
I downloaded other camera apps and they work fine, this problem seems to plague the native camera app. Very odd. Has somebody else faced this problem?
fakekullu said:
I downloaded other camera apps and they work fine, this problem seems to plague the native camera app. Very odd. Has somebody else faced this problem?
Click to expand...
Click to collapse
Very odd. You could try a reflash to see if it solves any problems..
The problem returned again! I'm pissed, I started getting this issue after I flashed last time to JM5. I might have to re-flash or just wait for Froyo to come out (if it ever comes out )

[Q] I have an unusual camera problem.

I'm hoping someone here can help me fix this. I want to try all of my options before sending my phone to HTC.
My camera won't focus. I'm sure it's tied to the OIS. Something is locked in the wrong position.
This isn't a problem that I've always had. I'm not sure when it happened.
The camera attempts to focus, but it's always off. I can actually improve it, sometimes, if I move the phone slightly just after hitting the shuter button.
Unfortunately there is no way, that I have found to re-calibrate. Does anyone have any ideas?
Minnis said:
I'm hoping someone here can help me fix this. I want to try all of my options before sending my phone to HTC.
My camera won't focus. I'm sure it's tied to the OIS. Something is locked in the wrong position.
This isn't a problem that I've always had. I'm not sure when it happened.
The camera attempts to focus, but it's always off. I can actually improve it, sometimes, if I move the phone slightly just after hitting the shuter button.
Unfortunately there is no way, that I have found to re-calibrate. Does anyone have any ideas?
Click to expand...
Click to collapse
Mine has the exact same problem. I don't mind the purple tinta but this really annoys me and there are no repair stations in Brazil.
Enviado de meu HTC One usando Tapatalk
That's at least two of us that have this problem.
Does anybody have any ideas?
Minnis said:
That's at least two of us that have this problem.
Does anybody have any ideas?
Click to expand...
Click to collapse
Have u tried installing a custom ROM? It will help to identify whether its a software or hardware issue.

[Q] Camer preview flickers

Good day all,
I got my Z1 and updated to 4.4.2. Its a non rooted one. I have issues in camera. The camera preview itself flickers all time, even though pictures taken were clear. I tried clearing cache and data files, factory reseted too; didn't help !!! I Is there any way to overcome this bug?
Thanks!!
Reg,
Raj.
Not sure if this is what you mean, but I also have a lot of noise in the viewfinder/camera etc. (hard to describe exactly but sort of like watching analogue television not quite on the station correctly).. have never seen this on any other smartphone..
My phone is brand new.. seems to really only be a problem indoors/low light etc..
Does everyone have this? coming from an S3 its a bit off putting.
Flickers in camera preview
Yea exactly the same as you told. Is there any app or something to fix this ?? Does rooted phones also has this issue?
RajiveZ1 said:
Yea exactly the same as you told. Is there any app or something to fix this ?? Does rooted phones also has this issue?
Click to expand...
Click to collapse
There is no difference in Rooted or Not, this is related to the Update, one of many issues. I think there is no fix, just try different Rom, even stock.
Camera Preview not working
since lollipop my camera preview does not work. I can see the small thumbnail but it will not open

Problem with the Front Facing camera.

I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
FunYunZ said:
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
Click to expand...
Click to collapse
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
lennie said:
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
Click to expand...
Click to collapse
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
FunYunZ said:
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
Click to expand...
Click to collapse
hard reset = factory reset
have you tried using Odin and doing a fresh FW install?
htc-8925 said:
have you tried using Odin and doing a fresh FW install?
Click to expand...
Click to collapse
I have not. I did a factory reset.
My friend had the same issue.
whiteangelcl said:
My friend had the same issue.
Click to expand...
Click to collapse
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
FunYunZ said:
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
Click to expand...
Click to collapse
sounds like they're sending you a replacement. make sure you are satisfied with the replacement because they might send you a refurb.
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
emazens said:
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
Click to expand...
Click to collapse
Nope, Samsung never got back to me. I just went to the Tmobile store and they were like, yep, never seen that before. So they overnight me a new one.
I just begun to have the same issue on my phone and I'm not happy after spending 1k on it. I'm going to my career tomorrow but unfortunately don't know I this will be resolved. Please Let me know what Samsung did for you.
Same problem on my Note8. Following for solution.
solution anyone?
did anyone of u find a solution?
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
i'm suffering with this problem presently and is trying to find a solve.
totaldepth said:
Same problem on my Note8. Following for solution.
Click to expand...
Click to collapse
i am seeing when i open camera ,camera failed
can anyone advise on how to fix?
If you did not mistreat the device, dropped it or fiddle with system settings or something of the sort, warranty is the all time solution for these problems
Hey my note 8 front camera just experienced the same issue. I've talked to Samsung support, and frankly it seems like it is a hardware issue. It is recommended that you use Samsung Support to make a service request. Free shipping both ways, so if you can live without your phone for a week or two (or have a backup phone to use), that's the route I recommend people going.
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - CAMERA EFFECTS NOT WORKING
Problem found:
FRONT CAMERA FAIL
Solution:
REPLACED COMPONENT
Click to expand...
Click to collapse
Did you manage to find the cause of the problem?
My front selfie camera has the same problem!
sorry to raise up this issue again.. my s8+ is from Indonesia region, and facing the same issue when try to use front camera is failed with notification Warning Unknown Error Occured.
already try Wipe cache partition and hard reset but still facing the same issue..
but if i use front camera for video call thru whatsapp it's working fine, but yet again if check thru *#0*# for Front Camera it's Camera Failed..
is it hardware issue or FW issue ?
Front Facing camera has double image
Has anyone found a fix for this issue yet? Mine started this issue last year and I haven't found a remedy for it yet. Ugh.

Mi A2 Camera Focus Issue

Hello, my Mi A2 seems to have a strange effect when focusing on the primary lens. I would just like to know if this is normal or not. It seems when on the low light lens the focus is even across the image but the primary lens it seems to wash from one side to the other.
Here is a video to illustrate.
Does anybody else's do this? Thanks!
I've been having the same issue for a while now! It's very annoying and I have no idea how to fix it! I've been using the low light lens and just taking pictures with that. I cannot tell if it is a hardware or software issue either. I'm going to install a custom rom soon, just haven't had time to do it, so hopefully that fixes the issue!
i think it's a software issue, because after capture everything is OK
GAvetisyan333 said:
i think it's a software issue, because after capture everything is OK
Click to expand...
Click to collapse
I still have issues after capture. If I'm capturing text the top half is unreadable in portrait because it's so blurry, and when I tap to focus on the top it doesn't help.
Same issues here
I have exactly the same issue... It seems like the extremes of the picture are better and the sides really blurry. For text is really bad, and also for pictures when you want the focus not being in the center. As you mention, touching the focus does not help.
I have no solution for now, thinking on sending it back...
Doubed HW issue
I'm sorry to say I feel it like a HW issue as I am facing the same issue with GCam in my MI A2.
i too have the same problame even after capture...
It's fixed on my phone now, unfortunately I had to get a new camera module. The issue is likely caused by a misaligned lens element, so the only option is to swap the camera module or warranty the phone. Mine works great now. Shouldn't have had to fix it but I guess these things happen I guess.
Nope586 said:
It's fixed on my phone now, unfortunately I had to get a new camera module. The issue is likely caused by a misaligned lens element, so the only option is to swap the camera module or warranty the phone. Mine works great now. Shouldn't have had to fix it but I guess these things happen I guess.
Click to expand...
Click to collapse
Can you guide us how to swap the camera module?
jayanath said:
Can you guide us how to swap the camera module?
Click to expand...
Click to collapse
It should be pretty straightforward, here's a teardown video: https://youtu.be/mo92gAwKv6s. That should walk you through getting the module out.
Nope586 said:
It's fixed on my phone now, unfortunately I had to get a new camera module. The issue is likely caused by a misaligned lens element, so the only option is to swap the camera module or warranty the phone. Mine works great now. Shouldn't have had to fix it but I guess these things happen I guess.
Click to expand...
Click to collapse
Can you send a link to the module you got? There's several between eBay and AliExpress I've seen, but am looking for a reliable one.
I have the same problem, I think it's began after update to pie 9, Is it possible? I try everything like clear cache, factory reset, hitting the camera. What is your solution ? Only change the camera with new ?
EmranBG said:
I have the same problem, I think it's began after update to pie 9, Is it possible? I try everything like clear cache, factory reset, hitting the camera. What is your solution ? Only change the camera with new ?
Click to expand...
Click to collapse
This issue was with Android 8.1 as well. I checked with 2 other devices but only my device has the issue :crying:
jayanath said:
This issue was with Android 8.1 as well. I checked with 2 other devices but only my device has the issue :crying:
Click to expand...
Click to collapse
Then we need change the camera module too I dont have problem in close objects, have only in far objects..
Same issue here... I wonder if flashing Miui would solve this problem..
EmranBG said:
Then we need change the camera module too I dont have problem in close objects, have only in far objects..
Click to expand...
Click to collapse
I noticed this the other day as well, when taking a picture up close, it focuses fine, but on far away objects it has this issue.
i just ckecked with both lenses but all working fine in my case
onericardo said:
Same issue here... I wonder if flashing Miui would solve this problem..
Click to expand...
Click to collapse
Don't think this would help as this seems like a HW issue affecting only some devices.
one6pa2 said:
It should be pretty straightforward, here's a teardown video: https://youtu.be/mo92gAwKv6s. That should walk you through getting the module out.
Can you send a link to the module you got? There's several between eBay and AliExpress I've seen, but am looking for a reliable one.
Click to expand...
Click to collapse
Sure, I got it from here: https://www.witrigs.com/oem-dual-rear-camera-replacement-for-xiaomi-mi-a2
I have the same insane problem
Low light camera mode is working fine
But the regular mode washes out at the top but it is clear at close objects
Can u give us any solution miui...
mia2 camera issue after pie update
my mia2 primary camera does not focus properly ,videos are totally blurred after the pie update,hope xiomi resolves the camera issue soon.I think this is software issue,if it would have been a HW issue,why would the camera hadbeen working perfectly on OREO?

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